HP Strategic IT Advisory Services

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1 HP Strategic IT Advisory Services Optimizing the value of IT investment Brochure

2 The world has changed dramatically, and we increasingly live in a world where enterprise and personal IT experiences are blurring. More and more, it s about enabling customers to seamlessly and securely interact with the right information for a multitude of contexts. The technology and delivery models required to enable this change are significant. HP s strategy lays a foundation for the company to move from delivering world-class information technology, to world-class information experiences. Crawford Del Prete, Chief Research Officer, IDC

3 The world is changing, and so is your business. The coming decade could see two trillion devices and approximately 5 billion people being connected to the Internet. New technologies like next-generation mobile devices, enhanced telecommunications networks, cloud computing, and social networks are creating a culture in which everything and everyone is always connected. As a result, today s customers are demanding immediate gratification and instant results, and businesses are responding with real-time, immediate services. In a world that s always connected, information technology (IT) will take center stage. IT will no longer simply support business. Instead, IT will empower business, and the marketplace will reflect this reality. By 2015, new revenue generated by IT will determine the incentive portion of annual compensation of most new Global 2000 CIOs. 1 By 2016, innovation accomplishments will be among the top three selection criteria for new CIOs. 2 Today s IT executives are facing an unprecedented challenge: to lead their organizations on the journey to becoming IT-empowered businesses that are always connected, always innovative, and always agile. The Instant-On Enterprise: HP s vision for the IT-empowered business HP has a vision for the IT-powered business. It s called the Instant-On Enterprise. The Instant-On Enterprise serves customers, employees, and partners with whatever they want and need, instantly, at any time and through any channel. It provides a seamless and flexible environment that allows IT to easily create, deliver, and manage business services in response to ever-changing requirements. Key characteristics of the Instant-On Enterprise include: Innovation: To accelerate growth and produce higher-quality products and services, an organization needs to innovate. Tomorrow s leaders will do this through the innovative application of technology. Agility: To meet changing customer/citizen demand, enterprises must accelerate time to market and time to service. In an age of instant expectations, they need to be able to respond quickly and effectively to changing business and citizen needs. Optimization: Enterprises must optimize to reduce operating costs while improving operational processes. They need to modernize and make strategic investments to improve the efficiency and productivity of their organization and to drive higher ROI. Risk: Enterprises can t eliminate risk, but they can manage it to their advantage. Whether in a private or public environment, they need to manage risk from a variety of places: the unknown, security threats, regulations, and data. HP Strategic IT Advisory Services: becoming an Instant-On Enterprise HP Strategic IT Advisory Services (SITAS) helps your business begin its transformation into an Instant-On Enterprise. Our consultants have extensive experience using IT to capitalize on business opportunities and helping businesses understand the real business value of IT services. We have experience working with thousands of businesses around the world, and we can address challenges at the worldwide, regional, and local levels. Because HP combines high-level strategic consulting with unparalleled solution delivery, we can help you at any stage of the IT service lifecycle, from strategy and design through implementation, management, and continuous improvement. 1 Gartner, CIO Advisory: Decide Now If You Will Become a Money- Making CIO, ID Number G Gartner, The 2011 Gartner Scenario: Current States and Future Directions of the IT Industry, ID Number G

4 Our approach We partner closely with your organization to help you choose the fastest path to becoming an Instant-On Enterprise. Our approach is highly collaborative, and we re committed to developing strategies and solutions that address your unique business needs. Here is some of what our consultants do: We listen and engage in non-sales, consultative dialogue. We establish clarity and direction where there is confusion, ambiguity, and chaos. We develop a strategy that may span our entire spectrum of Internet Protocol (IP) and solutions. We build business cases and ROI models that clearly articulate the business value of potential solutions. We align your IT and business constituencies to achieve better business outcomes. We fix difficult problems when they happen. Our capabilities Our capabilities are designed to provide multiple paths to becoming an Instant-On Enterprise. Your business may travel one of these paths or all of them depending on your needs. Each of these paths is designed to answer critical business or technology questions that your business may be facing today. Our capabilities at a glance HP SITAS areas of service cover: IT Strategy and Transformation Strategic Service Management Enterprise Architecture Business Value of IT Cloud Business Readiness Mergers and Acquisitions Performance Engineering 4

5 You have questions. HP SITAS has answers. Question You may also be wondering HP SITAS answer Where are the opportunities to align business strategy and IT? What value are you creating through business services? What governance do you have for your IT architecture? How do you determine and improve the business value of IT? How can you harness the power of cloud? How can you respond to changes in the business landscape? What are the root causes of technology under-performance? Do IT and business units share the same goals? Are business units reluctant to fund IT projects? Do IT activities regularly disrupt business processes? Are business units not complying with enterprise standards? Do all your IT services deliver measurable business value? Are there gaps in your IT service portfolio? Can you easily add/subtract IT services in response to business change? Are your IT services costly to manage? Can your enterprise architecture respond flexibly to business change? Does your enterprise architecture meet today s business requirements? Could your enterprise architecture meet tomorrow s business requirements? Do you have a robust governance structure that complies with all relevant regulations? Do your IT performance metrics include measures of business value? Do you know how your IT processes stack up against industry benchmarks? Do you evaluate the potential business value of new technology? Are you getting enough funding for critical IT projects? Do you have a solid grasp of what cloud computing means today? Do you know if cloud computing solutions are right for your organization? Are you using public, private, or hybrid cloud solutions? Do you have a strategy for creating or extending cloud infrastructure? Is your organization thinking about a merger or a sale? Has your organization recently acquired another entity? Are you concerned about how IT will support the newly created organization? Are business units worried that business-critical applications will be adversely affected by the merger or sale? Are business processes sometimes interrupted by system failures? Are business-critical applications always available? Are some users frustrated by application performance issues? Do you have a plan in place to improve performance over time? IT Strategy and Transformation. We can help you align business and IT to develop an IT strategic plan that achieves critical business goals. Strategic Service Management. We can help you create, execute, and realize a strategy for creating and delivering business value through services. Enterprise Architecture. We can help you establish an enterprise architecture that delivers maximum information integrity by providing you with a reference architecture based on the latest HP technologies. Business Value of IT. We can help you establish the business value of technologies and IT processes by facilitating a better understanding of how IT empowers business achievement. Cloud Business Readiness. We can help you establish a compelling business case for delivering shared services over cloud infrastructure. Mergers and Acquisitions. We can help you develop IT strategies to enable and optimize significant business and organizational change. Performance Engineering. We can help you maximize performance from the existing IT environment and diagnose ongoing performance issues. 5

6 Why HP HP integrates world-class people, processes, and technologies to offer next-generation solutions. Why work with HP? Because we are: Proven: HP brings decades of experience, technology leadership, and depth of industry experience to help you solve your toughest challenges. If you don t want to take our word for it, you can ask our other clients. Open: HP delivers solutions built on open systems, not vendor lock-in. HP has been at the forefront of open standards, and we lead the industry in adopting them. We design solutions for a heterogeneous world. Modular: With HP, you don t need to scrap your technology environment and start over. We build solutions to be modular, giving you the ability to start small and add to your solution over time, as your needs evolve. Collaborative: It s not just what we can do; how we do it is just as important. We work closely with you to bring the best out of both of us and create solutions that are just right for your organization. Innovative: We thrive on pioneering experiences you never imagined and helping you solve problems on any scale. Our goal is to exceed your expectations. This is how we define innovation. We deliver innovation with a purpose. 6

7 Getting started with HP SITAS When you re ready to get started, here are several easy ways to begin working with HP SITAS: Enterprise IT Health: This service provides a comprehensive diagnostic for your enterprise IT environment. It identifies performance problems and potential weaknesses that could impact performance over the long haul. IT Service Strategy: This series of workshops helps you define and prioritize the IT services that will deliver the greatest value to your business. It includes an assessment of your existing services, a gap analysis, and an IT service roadmap. IT Strategic Planning: This service can help you anticipate future business needs, understand technology trends, and develop a technology strategy that allows your business to capitalize on IT innovations. It includes business-to-it alignment. IT Transformation Planning: This service can help you transition from an IT-supported business to an IT-empowered business. We can help you structure your transformation; identify the right people, processes, and technologies to help it succeed; and develop an integrated plan. HP Hybrid Delivery Strategy Service: This service provides you with a structured understanding of the program, projects, and main activities needed to move to a hybrid environment. Topics covered include governance, matching and conflicting operating models, optimization, and the best use of available automation technology. HP Cloud Business Architecture Workshop: This one-day workshop will provide education on the cloud and multi-sourcing service delivery strategies. You will learn about the possibilities, risks, and business implications of the cloud and receive personalized recommendations for using the cloud as part of a service provider and portfolio strategy.

8 Share with colleagues Get connected Get the insider view on tech trends, alerts, and HP solutions for better business outcomes Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 4AA3-2405ENW, Created April 2011

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