Solution Selection Guide. Asset Performance Management (APM) Software. Dan Miklovic, November 2015. Solution Selection Guide

Solution Selection Guide Asset Performance Management (APM) Software Solution Selection Guide Dan Miklovic, November 2015 Enterprise Quality Management Software Matthew Littlefield, May 2012

Asset Performance Management Market Overview Asset Performance Management (APM) solutions can cover a broad spectrum of application and business process areas, almost as broad as Operational Excellence itself. For businesses that use physical assets to produce goods or services ensuring those assets deliver optimal performance encompasses everything from collecting data about how they are currently performing to the tools and applications that enable how to predict the best use for those assets to achieve operational goals in the most cost effective manner. The tools/applications needed to manage such a broad range of processes are numerous. In some cases the functionality for certain business process management may reside in multiple applications, even in those traditionally thought of as belonging to other domains. Nominally, the set of applications that delivers the functionality most commonly associated with APM is: Advanced Machine Diagnostic Systems/Software Calibration Management Systems Computerized Maintenance Management Systems Condition Monitoring Systems used to support Condition Based Maintenance Corrosion Analysis Systems Enterprise Asset Management Systems Exposure Management Systems Labor Tracking, Training Management, and Certification Support Systems Lockout/Tagout Systems Lubrication Programs/Systems Maintenance Training Systems Mobile/Field Service Solutions Modeling & Simulation Systems MRO Procurement and Stores Inventory Management Systems Reliability Centered Maintenance Systems/Tools (such as RCA, FMEA) Vibration Analysis Systems All of these systems, applications, and tools need to interact with each other and need to talk to applications in other domains, such as generic HR systems, ERP applications, finance & accounting. Likewise, they need to be compatible with process control systems, data historians, and other Manufacturing Execution Systems / Manufacturing Operations Management (MES / MOM) applications. These systems are also quite diverse, often with a very different focus points and characteristics. Many of the solutions are primarily process or machine centric, dealing with real-time data. This data may come from literally thousands of sources in time spans that range down to the sub-second level. Frequently this data has immediate value, but may or may not have any long-term value. At the other end of the spectrum are solutions that are involved primarily with higher-level business processes and have high degrees of human interaction. These applications deal with information that may not change frequently, but has persistence. If the asset register resides in an Enterprise Asset Management (EAM) application the information may need to be maintained over the entire life of the asset, which may be 20 or more years.

This has led to the situation in the market today where many different solutions co-exist. Some providers offer a comprehensive range of solutions including EAM solutions or computerized maintenance management software/solutions (CMMS), as well as analytics and MES/MOM functionality, at least to the level of linking with automation systems and specialized tools like quality or calibration management. Other providers have focused on a single functional area that may be quite specific, and still others may lie somewhere in the middle with more than a point solution but not a full suite of functionality, which nevertheless has focused on the needs of a specific industry or set of industries. And finally others may focus geographically or by business size with either point solutions or broader solution sets. This market diversity has made it extremely difficult for many end-users to evaluate and select the appropriate set of providers to aid them in their pursuit of Operational Excellence in the context of Asset Performance Management. This APM Solution Selection Guide will help with that process by providing a single resource documenting the capabilities of the providers in the APM market that are most frequently seen in manufacturing and asset intensive industries.

Contents Asset Performance Management Market Overview... 2 How the APM Solution Selection Guide Was Prepared... 6 Using the Solution Selection Guide... 6 Solution Coverage Tables... 8 Functionality... 9 Deployment/Delivery Model... 20 Development Platform... 22 Interfaces and Integration Models Supported... 25 Industries Served... 28 Geographies Served... 32 Organization Sizes Served... 34 Solution Providers in Detail... 36 ABB... 37 ABB at a Glance... 39 AssetPoint... 41 AssetPoint at a Glance... 42 Bentley Systems, Inc.... 44 Bentley Systems at a Glance... 45 Emerson Process Management... 46 Emerson Process Management at a Glance... 47 GE... 49 GE at a Glance... 51 GE APM Product Appendix:... 54 Honeywell... 55 Honeywell at a Glance... 56 IBM... 58 IBM at a Glance... 60 IFS... 62 IFS at a Glance... 63 Infor... 65 Infor at a Glance... 66 Maintenance Assistant... 69 Maintenance Assistant at a Glance... 70

Meridium... 72 Meridium at a Glance... 74 MROConnection... 77 MROConnection at a Glance... 79 Mtell... 80 Mtell at a Glance... 81 Oniqua... 83 Oniqua at a Glance... 85 Oracle... 87 Oracle at a Glance... 89 Rockwell Automation... 92 Rockwell Automation at a Glance... 93 SAP... 95 SAP at a Glance... 96 Schneider Electric... 97 Schneider Electric at a Glance... 99 Siemens... 100 Siemens at a Glance... 102 Xtivity... 104 Xtivity at a Glance... 105 Concluding Thoughts... 106

How the APM Solution Selection Guide Was Prepared The APM Solution Selection Guide was prepared using data collected from the various providers in a variety of ways. For most providers the process included responding to an online data entry tool followed by a Web or face-to-face briefing. Part of the data collection process included checking references provided by the vendors. Other end-user references came from members of LNS Research s Global Executive Council clients, other consulting clients, or meetings at various user group meetings or other events. Prior to publication vendors were provided an opportunity to verify particular details for factual accuracy. In a few cases vendors either declined to provide a response via the online collection tool, or to conduct a vendor briefing, or both. Some vendors could not accommodate the timing of the preparation of the Solution Selection Guide while others explicitly declined participation. Where a vendor is a significant provider in the market space but declined to participate LNS Research used a combination of end-user resources as well as publicly available material to make an assessment of the vendor s capabilities. Those vendors were still given the opportunity to review the material published in the guide for factual accuracy. Some vendors responded to this request while others did not. In those cases where the provider did not participate in some fashion in the data collection and verification process a notation has been made with detailed information as to their particular circumstances. End-users are advised to perform additional due diligence on those vendors that did not participate to validate the information in the profile section. Using the Solution Selection Guide Given the breadth of the APM space and the varying degrees of functionality that providers offer, ranging from very specific point solutions to broad enterprise solutions with a spectrum of functionality, many users struggle to identify potential providers appropriate for their situation. At the same time the APM space is growing in terms of both packaged functionalities and industry-specific solutions, which is challenging for companies trying to create a shortlist of potential vendors. Any organization interested in implementing elements of APM should take the appropriate steps for determining which solution is right for its operations. First, current capabilities, functionalities, and IT architectures should be assessed. The identification of where investments have been made in ERP, MES/MOM, Historians, Industrial Automation, EHS Applications and Enterprise Quality Management Software (EQMS) solutions, as well as existing APM point solutions and broader solution sets and other applications should all be used as criteria for choosing a vendor. Next, because the selection and implementation of an APM solution takes significant resources, the educational process is integral for a successful investment. The LNS Research APM Solution Selection Guide aims to simplify this process, covering a total of 20 vendors, both point solutions and broader suites. Following the summary tables offers a snapshot of each company as well as a brief analysis. The guide also has an individualized table for each vendor, providing an extensive overview in a single location. The table covers the following areas: APM Functionality: Lists the APM functionalities offered by vendors. It includes all of the functionality associated with all of the APM related products the vendor offers and, where possible, identifies which products provide which specific APM functionality. To avoid creating excessively long tables when vendors offer nearly full coverage the table makes a generalized notation to that effect. Where a vendor has more limited functionality only the

specific functions are listed. In Either case readers should use the tables in conjunction with the Harvey Ball Charts in the first section of the document to gain a complete picture. Technology Delivery Model: Lists the delivery model options offered by vendors. Ex: Onpremise, Cloud, etc. Technology Development Platforms: Lists the platforms used by vendors to develop and integrate solutions. Ex: Java/J2EE, Microsoft.NET, etc. Integration Standards Supported: Lists the new standards supported by vendors that support interoperability and ease integration efforts. Ex. ISA-95, OAGIS, OPC UA, MIMOSA, ISO55000, etc. Industries Served: Lists the industries as well as various sub-verticals served by vendors. Ex: Chemicals, Pharmaceuticals, Automotive, etc. Geographies Served: Lists the regions covered by vendors. Ex: North America, Europe, etc. Company Sizes Served: Lists the company sizes targeted by vendors. Ex: Small, Medium, and Large enterprises For each of the Market Area Served and Functionality tables the responses are categorized in one of the following ways: Have Coverage: Means the vendor has capabilities in this area but does not consider it an existing or emerging strength. Area of Strength: Shows the areas in which the vendor believes it stands out in the market and LNS Research has done research that validates that users gain significant benefit from using this feature or function, or that support is particularly good in that region or industry. Emerging Strength: Shows the areas in which the vendor believes investment of resources is enhancing its ability to deliver that functionality or serve that market segment and LNS Research has done research that validates that users stand to gain significant benefit from using this feature or function once it is fully developed or that support is becoming significantly better in that region or industry. Next Release: The vendor will support this platform in its very next release and not later than 12 months from the date of this report publication. For the deployment model table the responses are categorized in one of the following ways: Provides: Means the vendor delivers the solution in this deployment model. Predominant: Means the vendor deploys the solution most often using this model(s) Not Provided: Means the vendor does not support this delivery model. Next Release: Means the vendor will offer this delivery model in the very next release. For the Development Platform table the responses are categorized in one of the following ways: Development Platform: Means the vendor does all of its native development on this platform. Ported: Means the vendor does development on another platform and then ports its solution to this platform Legacy Platform: The vendor has delivered on this platform in the past and still supports it, but with bug fixes only and no new enhancements.

Next Release: The vendor will support this platform in its very next release and not later than 12 months from the date of this report publication. For the Integration Standards Supported table the responses are categorized in one of the following ways: Standard: Means the vendor delivers this capability as part of the standard product. Optional: Means the vendor offers this capability as an option for additional cost. Custom: Means the vendor has or is willing to provide this capability as a custom project. Next Release: Means the vendor will provide this capability as part of the standard offering in the very next release. This guide serves as a critical executive resource for moving forward with the decision of selecting an APM provider. LNS Research believes that the functionalities offered by each of these vendors meet the needs of the market as described in the sections. Users should use the summary tables that follow this section to identify potential vendors for further research. They should then refer to the detailed vendor descriptions to generate a shortlist of candidates they believe have the potential to address their needs. Once a shortlist of vendors has been created the decision makers should work with their teams to build a Request for Proposal (RFP) that can be sent to these prospective vendors. After reviewing the responses and getting references and other feedback, a cross-functional committee comprising executives, plant managers, and engineers and maintenance professionals across the organization should make the final decision. Solution Coverage Tables This section uses Harvey Ball charts to summarize the coverage of each of the vendors. It provides a snapshot that allows for quick identification as to which vendors offer a solution that may be appropriate for an organization s specific situation. Each table has an explanation of the meaning of each Harvey Ball symbol as it maps back to the responses outlined in the section above. It is important to understand these tables are not quantitative ratings of a vendors capabilities but rather a visual aid to identify whether the provider has capabilities in a particular area. In most cases the differences between fully filled Harvey balls and partially filled Harvey balls are subtle degrees of capabilities and ARE NOT A STACKED RANKING TOOL. Percentage of fill of a ball does not correlate to percentage of functionality delivered by a provider. Readers should use the charts only to verify if a particular provider has some degree of capabilities regarding a particular criterion and then read that providers detailed review for more information. Where a supplier did not cooperate with LNS Research in the preparation of this guide we have grayed out the column (in a shade of rose) for that vendor and suggest readers refer to the vendor specific section for more specific information as a narrative has been provided as to what LNS Research believes the vendor offers and its relative strength in the market. Another color coding convention is employed where a vendor has capabilities in a specific functional area (or other category) but it is strictly related to providing services related to that specific topic. In these cases where the provider has no applications or devices delivering that functionality and only can deploy other providers products or offer consulting related to that topic, the cell in the chart is highlighted in yellow.

Functionality In the functionality table there are a few of points to consider when comparing the providers. In some cases a vendor may indicate coverage or strength but it is related to a specific product. For example, there are vendors that offer utility focused EAM solutions and have excellent linear asset coverage in that specific package, but the solution it typically sells into another industry may not have linear asset capability. Clients are advised to both see the vendor specific sections that follow as well as validate the functionality specific to the solution they have chosen. Another point of note is that some of the providers in the table offer a combination of products and services. In particular, several of the automation and control vendors have consulting and services groups that have deep expertise in implementing most common EAM/CMMS solutions and can assist in the deployment of whatever third-party package utilized, but the vendor has no specific product to deliver. In those cases LNS Research has elected to tag the cell with an S in addition to the symbol, denoting the vendor s coverage, and highlighted the cell in yellow. This implies users must have an alternative technology solution to deliver the core functionality, although the provider in question may be able to assist in maximizing the benefit achievable from that capability. Clients should also see the provider-specific sections that follow for further clarifying information related to the product versus services aspect of these types of providers. Key for Functionality Tables (only) 0 No Coverage 2 Have Coverage 4 3 Emerging Strength N indicates it is planned in the next release Strength Table 1: Functionality ABB AssetPoint Bentley Emerson Anomaly Case Management 0 2 1 0 Asset Big Data Analytics 3 0 3 0 Asset Health Management 2 4 4 0 Asset Performance Analytics / Intelligence 3 4 4 2 Asset Performance Dashboards 3 4 4 2 Asset Register Database 4 4 4 2 Calibration Support 4 4 4 2 Compliance Management 4 4 4 2 Contractor Management 4 2 4 2 Corrosion monitoring and prediction solutions 0 0 2 0 Craft Training Simulation 0 0 0 0 Criticality Analysis 2 4 4 4 Direct Machine Tool Integration 0 0 0 0

Document Management 2 4 4 2 Electronic Work Order Work Instruction Support 4 4 4 4 Embedded Software Maintenance Support 0 2 0 0 Employee Forecasting & Scheduling 0 4 4 4 Employee Training & Certification Management 0 4 2 2 Engineering Content Management 0 0 4 0 ERP Integration 2 4 4 2 Excess MRO Inventory Disposal 4 2 0 0 Exposures Management 4 0 0 0 FAA Regulated Asset Support 2 0 0 2 Fleet Analytics 0 2 0 0 Industrial Energy Management Functionality 0 2 3 2 INPO AP-913 System Health/Long Term Asset Management 4 0 4 0 Integrated Alarm Management 2 4 4 0 Labor Analytics 0 4 0 2 Life Cycle Costing Analysis 3 2 2 0 Linear Asset Support 4 4 4 2 Lockout/Tagout 4 4 0 2 Maintenance & investment optimization algorithms 3 0 2 4 Maintenance Process Change Control Management 4 3 2 2 Maintenance Requests 4 4 4 2 Maintenance Work Order Management 4 4 4 2 Maintenance Work Planning & Scheduling 4 4 4 2 Mechanical Integrity 0 4 3 0 Mobile Asset Tracking 4 4 4 4 Mobile Operations Visualization & Management 4 4 4 3 Monitoring & Diagnostic Workflow 2 0 0 0 MRO Inventory Management 4 4 4 4 MRO Inventory Optimization 2 4 0 4 MRO Purchase Orders 4 4 4 0 MRO Purchase Requests 4 4 4 2 MRO Storeroom Operations 4 4 4 2 OEE Calculations 0 3 4 4 Plant CAD/CAM/PLM Integration 0 4 4 2 Plant Data Historization 2 4 4 2 Predictive Diagnostics as a Service 2 0 0 0 Predictive Maintenance Work Order Support 4 4 4 2 Preventative Maintenance Work Order Support 4 4 4 2 Pricing Analysis 0 0 0 0 Procure to pay effectiveness 0 0 0 0

Production Loss Analysis 2 4 3 0 Real-Time Maintenance Performance Visualization 3 4 4 0 Reconfigurable Asset Train Support 4 0 0 0 Reliability Planning & Analysis 4 0 4 4 Rich Asset Model 2 2 4 4 Rotable Asset Support 4 4 4 4 SAP Master Data Governance 0 0 0 0 Shipping Receiving Support 4 4 4 0 Shutdown/Turnaround Planning 2 4 4 3 Simulation 2 0 4 0 Supplier Management 4 4 4 2 Supplier Quality Tracking 2 2 0 4 Time & Attendance 2 4 4 0 Tools to Support CBM 4 4 4 4 Tools to Support PdM 4 4 4 4 Tools to Support RCM 4 4 4 4 GE Honeywell IBM IFS Anomaly Case Management 4 0 3 Asset Big Data Analytics 4 4 4 Asset Health Management 2 0 2 Asset Performance Analytics / Intelligence 4 4 4 Asset Performance Dashboards 4 4 4 Asset Register Database 4 0 4 Calibration Support 0 0 3 Compliance Management 2 0 4 Contractor Management 0 0 4 Corrosion monitoring and prediction solutions 0 4 0 Craft Training Simulation 0 0 0 Criticality Analysis 2 0 3 Direct Machine Tool Integration 2 0 2 Document Management 2 0 4 Electronic Work Order Work Instruction Support 4 0 4 Embedded Software Maintenance Support 0 0 0 Employee Forecasting & Scheduling 0 0 4 Employee Training & Certification Management 2 0 4 Engineering Content Management 0 0 3 ERP Integration 2 4 4 Excess MRO Inventory Disposal 0 0 4

Exposures Management 0 0 2 FAA Regulated Asset Support 2 4 4 Fleet Analytics 2 0 0 Industrial Energy Management Functionality 2 4 0 INPO AP-913 System Health/Long Term Asset Management 2 0 3 Integrated Alarm Management 4 0 0 Labor Analytics 2 0 4 Life Cycle Costing Analysis 0 0 4 Linear Asset Support 0 0 4 Lockout/Tagout 2 0 2 Maintenance & investment optimization algorithms 2 0 2 Maintenance Process Change Control Management 0 0 2 Maintenance Requests 2 4 4 Maintenance Work Order Management 2 0 4 Maintenance Work Planning & Scheduling 2 0 4 Mechanical Integrity 2 0 0 Mobile Asset Tracking 4 4 4 Mobile Operations Visualization & Management 2 4 4 Monitoring & Diagnostic Workflow 4 0 0 MRO Inventory Management 0 0 4 MRO Inventory Optimization 0 0 4 MRO Purchase Orders 0 0 4 MRO Purchase Requests 0 0 4 MRO Storeroom Operations 0 0 4 OEE Calculations 4 4 4 Plant CAD/CAM/PLM Integration 2 0 2 Plant Data Historization 4 4 2 Predictive Diagnostics as a Service 4 0 0 Predictive Maintenance Work Order Support 4 4 4 Preventative Maintenance Work Order Support 0 4 4 Pricing Analysis 0 0 0 Procure to pay effectiveness 0 0 3 Production Loss Analysis 2 0 3 Real-Time Maintenance Performance Visualization 4 4 4 Reconfigurable Asset Train Support 0 0 4 Reliability Planning & Analysis 4 0 2 Rich Asset Model 4 0 0 Rotable Asset Support 4 0 4 SAP Master Data Governance 0 0 0 Shipping Receiving Support 4 0 4

Shutdown/Turnaround Planning 4 0 4 Simulation 0 0 0 Supplier Management 0 0 4 Supplier Quality Tracking 4 0 4 Time & Attendance 0 0 4 Tools to Support CBM 4 0 4 Tools to Support PdM 4 0 3 Tools to Support RCM 4 0 4 Infor MaintenanceAssistant Meridium Anomaly Case Management 0 0 3 Asset Big Data Analytics 3 N 4 Asset Health Management 0 0 4 Asset Performance Analytics / Intelligence 3 4 4 Asset Performance Dashboards 4 3 4 Asset Register Database 4 2 4 Calibration Support 2 0 4 Compliance Management 4 N 4 Contractor Management 2 N 0 Corrosion monitoring and prediction solutions 0 0 2 Craft Training Simulation 2 2 0 Criticality Analysis 0 0 3 Direct Machine Tool Integration 2 4 0 Document Management 2 3 2 Electronic Work Order Work Instruction Support 4 2 2 Embedded Software Maintenance Support 2 3 3 Employee Forecasting & Scheduling 4 0 0 Employee Training & Certification Management 2 4 2 Engineering Content Management 0 0 3 ERP Integration 4 4 4 Excess MRO Inventory Disposal 2 2 0 Exposures Management 4 0 0 FAA Regulated Asset Support 4 0 0 Fleet Analytics 0 0 3 Industrial Energy Management Functionality 4 0 0 INPO AP-913 System Health/Long Term Asset Management 0 0 3 Integrated Alarm Management 0 0 2 Labor Analytics 2 2 0 Life Cycle Costing Analysis 2 N 3

Linear Asset Support 4 2 3 Lockout/Tagout 4 0 0 Maintenance & investment optimization algorithms 0 0 4 Maintenance Process Change Control Management 4 3 2 Maintenance Requests 4 2 4 Maintenance Work Order Management 4 2 2 Maintenance Work Planning & Scheduling 4 2 2 Mechanical Integrity 0 0 4 Mobile Asset Tracking 4 2 2 Mobile Operations Visualization & Management 4 2 4 Monitoring & Diagnostic Workflow 0 0 3 MRO Inventory Management 4 2 2 MRO Inventory Optimization 3 2 2 MRO Purchase Orders 4 2 0 MRO Purchase Requests 4 2 0 MRO Storeroom Operations 4 2 0 OEE Calculations 2 0 4 Plant CAD/CAM/PLM Integration 4 0 2 Plant Data Historization 2 2 4 Predictive Diagnostics as a Service 0 0 3 Predictive Maintenance Work Order Support 4 3 3 Preventative Maintenance Work Order Support 4 2 3 Pricing Analysis 0 0 0 Procure to pay effectiveness 0 0 0 Production Loss Analysis 0 0 4 Real-Time Maintenance Performance Visualization 2 0 4 Reconfigurable Asset Train Support 4 0 0 Reliability Planning & Analysis 4 N 4 Rich Asset Model 0 0 3 Rotable Asset Support 4 2 2 SAP Master Data Governance 0 0 2 Shipping Receiving Support 2 2 0 Shutdown/Turnaround Planning 3 3 2 Simulation 0 0 3 Supplier Management 2 2 0 Supplier Quality Tracking 2 0 0 Time & Attendance 2 0 0 Tools to Support CBM 4 3 4 Tools to Support PdM 4 3 4 Tools to Support RCM 4 3 4

MROConnection Mtell Oniqua Anomaly Case Management 0 2 0 Asset Big Data Analytics 0 2 0 Asset Health Management 0 0 0 Asset Performance Analytics / Intelligence 0 2 4 Asset Performance Dashboards 0 2 4 Asset Register Database 0 2 0 Calibration Support 0 0 0 Compliance Management N 0 0 Contractor Management 0 0 0 Corrosion monitoring and prediction solutions 0 0 0 Craft Training Simulation 0 0 0 Criticality Analysis 0 0 3 Direct Machine Tool Integration 0 0 0 Document Management 0 0 0 Electronic Work Order Work Instruction Support 0 0 0 Embedded Software Maintenance Support 0 0 0 Employee Forecasting & Scheduling 0 0 0 Employee Training & Certification Management 0 0 0 Engineering Content Management 0 0 0 ERP Integration 2 0 4 Excess MRO Inventory Disposal 2 0 3 Exposures Management 0 0 0 FAA Regulated Asset Support 0 0 0 Fleet Analytics 0 0 0 Industrial Energy Management Functionality 0 0 0 INPO AP-913 System Health/Long Term Asset Management 0 0 0 Integrated Alarm Management 0 0 0 Labor Analytics 0 0 0 Life Cycle Costing Analysis 0 0 4 Linear Asset Support 0 0 0 Lockout/Tagout 0 0 0 Maintenance & investment optimization algorithms 0 0 2 Maintenance Process Change Control Management 2 0 0 Maintenance Requests 2 0 0 Maintenance Work Order Management 2 0 0 Maintenance Work Planning & Scheduling 2 0 0 Mechanical Integrity 0 0 0

Mobile Asset Tracking 0 0 0 Mobile Operations Visualization & Management 0 0 0 Monitoring & Diagnostic Workflow 0 0 0 MRO Inventory Management 4 0 4 MRO Inventory Optimization 4 0 4 MRO Purchase Orders 4 0 0 MRO Purchase Requests 4 0 4 MRO Storeroom Operations 4 0 4 OEE Calculations 0 0 N Plant CAD/CAM/PLM Integration 0 0 0 Plant Data Historization 0 0 0 Predictive Diagnostics as a Service 0 0 0 Predictive Maintenance Work Order Support 0 0 0 Preventative Maintenance Work Order Support 0 0 2 Pricing Analysis 0 0 2 Procure to pay effectiveness 0 0 3 Production Loss Analysis 0 0 0 Real-Time Maintenance Performance Visualization 0 0 0 Reconfigurable Asset Train Support 0 0 0 Reliability Planning & Analysis 0 0 0 Rich Asset Model 0 0 0 Rotable Asset Support 0 0 0 SAP Master Data Governance 0 0 0 Shipping Receiving Support 0 0 0 Shutdown/Turnaround Planning 2 0 0 Simulation 0 0 0 Supplier Management 0 0 4 Supplier Quality Tracking 0 0 4 Time & Attendance 0 0 0 Tools to Support CBM 0 0 0 Tools to Support PdM 0 0 0 Tools to Support RCM 0 0 2 Oracle Rockwell SAP Anomaly Case Management 0 0 3 Asset Big Data Analytics 2 3 4 Asset Health Management 0 0 2 Asset Performance Analytics / Intelligence 2 4 2 Asset Performance Dashboards 2 4 4

Asset Register Database 4 4 4 Calibration Support 2 4 2 Compliance Management 2 4 4 Contractor Management 4 0 3 Corrosion monitoring and prediction solutions 0 0 0 Craft Training Simulation 0 0 2 Criticality Analysis 0 0 2 Direct Machine Tool Integration 0 4 2 Document Management 2 4 4 Electronic Work Order Work Instruction Support 2 4 4 Embedded Software Maintenance Support 0 4 2 Employee Forecasting & Scheduling 2 0 4 Employee Training & Certification Management 2 0 2 Engineering Content Management 2 0 2 ERP Integration 4 4 4 Excess MRO Inventory Disposal 4 4 2 Exposures Management 2 0 2 FAA Regulated Asset Support 4 4 2 Fleet Analytics 2 0 2 Industrial Energy Management Functionality 2 4 2 INPO AP-913 System Health/Long Term Asset Management 0 0 0 Integrated Alarm Management 0 0 0 Labor Analytics 2 0 4 Life Cycle Costing Analysis 2 2 2 Linear Asset Support 4 4 4 Lockout/Tagout 2 4 2 Maintenance & investment optimization algorithms 0 0 0 Maintenance Process Change Control Management 2 4 2 Maintenance Requests 4 4 4 Maintenance Work Order Management 4 2 4 Maintenance Work Planning & Scheduling 2 4 4 Mechanical Integrity 0 0 0 Mobile Asset Tracking 4 4 2 Mobile Operations Visualization & Management 4 4 2 Monitoring & Diagnostic Workflow 0 0 2 MRO Inventory Management 4 4 4 MRO Inventory Optimization 4 4 2 MRO Purchase Orders 4 4 4 MRO Purchase Requests 4 4 4 MRO Storeroom Operations 4 4 4

OEE Calculations 2 4 4 Plant CAD/CAM/PLM Integration 2 4 2 Plant Data Historization 2 4 2 Predictive Diagnostics as a Service 0 0 2 Predictive Maintenance Work Order Support 4 3 4 Preventative Maintenance Work Order Support 4 4 4 Pricing Analysis 0 0 2 Procure to pay effectiveness 2 0 2 Production Loss Analysis 0 0 2 Real-Time Maintenance Performance Visualization 2 4 2 Reconfigurable Asset Train Support 4 2 2 Reliability Planning & Analysis 2 2 2 Rich Asset Model 2 0 2 Rotable Asset Support 2 4 2 SAP Master Data Governance 0 0 4 Shipping Receiving Support 4 0 4 Shutdown/Turnaround Planning 4 4 4 Simulation 0 0 0 Supplier Management 4 0 4 Supplier Quality Tracking 4 0 4 Time & Attendance 4 0 4 Tools to Support CBM 2 4 2 Tools to Support PdM 2 2 2 Tools to Support RCM 4 4 2 Schneider Siemens Xtivity Anomaly Case Management 2 0 0 Asset Big Data Analytics 3 3 0 Asset Health Management 2 0 0 Asset Performance Analytics / Intelligence 4 3 0 Asset Performance Dashboards 4 4 0 Asset Register Database 4 2 0 Calibration Support 4 2 0 Compliance Management 4 4 0 Contractor Management 4 2 0 Corrosion monitoring and prediction solutions 0 0 0 Craft Training Simulation 4 0 0 Criticality Analysis 0 0 0 Direct Machine Tool Integration 4 4 0

Document Management 4 4 0 Electronic Work Order Work Instruction Support 4 4 0 Embedded Software Maintenance Support 2 4 0 Employee Forecasting & Scheduling 4 0 0 Employee Training & Certification Management 4 2 0 Engineering Content Management 0 0 0 ERP Integration 4 4 4 Excess MRO Inventory Disposal 2 0 4 Exposures Management 4 0 0 FAA Regulated Asset Support 4 0 0 Fleet Analytics (Mobile) 0 0 0 Industrial Energy Management Functionality 4 4 0 INPO AP-913 System Health/Long Term Asset Management 2 0 0 Integrated Alarm Management 2 0 0 Labor Analytics 4 0 0 Life Cycle Costing Analysis 4 2 0 Linear Asset Support 3 2 0 Lockout/Tagout 4 0 0 Maintenance & investment optimization algorithms 2 0 0 Maintenance Process Change Control Management 4 2 0 Maintenance Requests 4 2 0 Maintenance Work Order Management 4 2 0 Maintenance Work Planning & Scheduling 4 2 0 Mechanical Integrity 0 0 0 Mobile Asset Tracking 4 3 0 Mobile Operations Visualization & Management 4 3 0 Monitoring & Diagnostic Workflow 2 0 0 MRO Inventory Management 4 0 4 MRO Inventory Optimization 4 0 4 MRO Purchase Orders 4 2 4 MRO Purchase Requests 4 2 4 MRO Storeroom Operations 4 0 0 OEE Calculations 4 4 0 Plant CAD/CAM/PLM Integration 4 4 0 Plant Data Historization 4 4 0 Predictive Diagnostics as a Service 2 0 0 Predictive Maintenance Work Order Support 4 3 0 Preventative Maintenance Work Order Support 4 3 0 Pricing Analysis 0 0 0 Procure to pay effectiveness 0 0 0

Production Loss Analysis 2 0 0 Real-Time Maintenance Performance Visualization 4 3 0 Reconfigurable Asset Train Support 4 0 0 Reliability Planning & Analysis 4 4 0 Rich Asset Model 2 0 0 Rotable Asset Support 4 2 0 SAP Master Data Governance 0 0 0 Shipping Receiving Support 4 2 0 Shutdown/Turnaround Planning 4 2 0 Simulation 4 2 0 Supplier Management 4 2 0 Supplier Quality Tracking 4 4 0 Time & Attendance 4 0 0 Tools to Support CBM 4 3 0 Tools to Support PdM 4 4 0 Tools to Support RCM 4 0 0 Deployment/Delivery Model Users should understand the implications of how a vendor deploys its solutions. If it offers onpremise only and Cloud is of interest that particular vendor may not be appropriate. If a vendor offers multiple deployment options it is important to understand if there are differences in the code base for the alternatives and how the products are supported and releases are managed. Key for Deployment/Delivery Models Table (only) 0 No Coverage 2 Provided 6 Legacy Offering 4 Predominant Model 1 Available in next release Note: * Indicates there are more than two solutions and it varies by specific product & users should verify specific details for the products they are considering Where two symbols are shown it means that there are two major solutions and users should verify the specific details for the product they are considering. Table 2: Deployment/Delivery Model(s) ABB AssetPoint Bentley Emerson On-Premise: Perpetual License with Support 4* 4 4 2 On-Premise: Periodic License with Support 2* 0 4 2 Hosted at our site on dedicated server 0 0 3,1 4

Hosted at our site as single instance/multi tenant 4,1 0 0 4 Hosted at 3rd party site single instance/multi tenant 2* 4 0 0 Hosted at a Cloud provider like MS or Amazon 2* 2 3 0 GE Honeywell IBM IFS On-Premise: Perpetual License with Support 2 4 4 On-Premise: Periodic License with Support 2 2 3 Hosted at our site on dedicated server 2 2 2 Hosted at our site as single instance/multi tenant 2 2 0 Hosted at 3rd party site single instance/multi tenant 2 2 0 Hosted at a Cloud provider like MS or Amazon 2 0 2 Infor MaintenanceAssistant Meridium On-Premise: Perpetual License with Support 4 0 4 On-Premise: Periodic License with Support 0 0 2 Hosted at our site on dedicated server 2 0 2 Hosted at our site as single instance/multi tenant 2 0 2 Hosted at 3rd party site single instance/multi tenant 2 4 4 Hosted at a Cloud provider like MS or Amazon 4 4 2 MROConnection Mtell Oniqua On-Premise: Perpetual License with Support 0 2 4 On-Premise: Periodic License with Support 0 4 0 Hosted at our site on dedicated server 0 2 0 Hosted at our site as single instance/multi tenant 0 0 0 Hosted at 3rd party site single instance/multi tenant 0 2 1 Hosted at a Cloud provider like MS or Amazon 4 2 4 Oracle Rockwell SAP On-Premise: Perpetual License with Support 4 4 4 On-Premise: Periodic License with Support 2 0 4

Hosted at our site on dedicated server 2 2 4 Hosted at our site as single instance/multi tenant 2 0 0 Hosted at 3rd party site single instance/multi tenant 2 0 0 Hosted at a Cloud provider like MS or Amazon 2 2 4 Schneider Siemens Xtivity On-Premise: Perpetual License with Support 4 4 0 On-Premise: Periodic License with Support 0 4 0 Hosted at our site on dedicated server 2 2 0 Hosted at our site as single instance/multi tenant 2 0 0 Hosted at 3rd party site single instance/multi tenant 2 0 0 Hosted at a Cloud provider like MS or Amazon 2 0 4 Development Platform Users should consider the platform on which a product is developed very carefully. Typically, in onpremise versions of software new functionality and product releases are available first on the development platform and then later on ported platforms. If a platform is considered a legacy platform it often means that new features or modules may not be available on that platform or that there is an installed base but the platform is no longer supported. Users should always verify with the vendors they are considering the implications of a particular platform choice. Key for Development Platform Tables (only) 0 Not Provided 3 Ported 1 Available in 4 Development Platform 7 Legacy Platform next release Where multiple symbols are shown it means that there are multiple solutions and users should verify the specific details for the product they are considering. Table 3: Platform Support ABB AssetPoint Bentley Emerson GE Honeywell ASP 4/1 0 0 0 0 0 ASP.NET 4/1 0 4 0 0 0 C/C++ 4/1 0 4 7 4 7 Delphi 0 0 0 0 0 0 Documentum xcp 0 0 0 0 0 0 GE Proficy & Predix 0 0 0 0 4 0

HTML5 0 4 1 4 4 7 IBM Websphere 0 0 4 0 0 0 Java/J2EE 7 0 4 0 4 7 MS Sharepoint 0 0 0 0 0 7 MS Silverlight 0 0 0 0 0 7 MS.NET 4/1/ 4 4 4 4 7 net4.5/sql 0 0 0 0 0 0 Oracle Forms 0 0 0 0 0 0 Oracle Fusion 0 0 0 0 0 0 Oracle Weblogic & Database 0 0 0 0 0 0 Own platform 0 0 0 0 0 0 PL/SQL 0 0 0 0 0 0 PTC/Thingworx 0 0 0 0 0 0 SAP Netweaver 0 0 4 0 0 0 SAP/HANA 0 0 0 0 0 0 TCL 0 0 0 0 0 0 Web Services 0 4 4 4 4 7 Weblogic & JBOSS Wildfly 0 0 0 0 0 0 IBM IFS Infor MaintenanceAssistant Meridium ASP 0 0 0 0 ASP.NET 0 0 0 0 C/C++ 0 0 0 4 Delphi 0 0 0 0 Documentum xcp 0 0 0 0 GE Proficy & Predix 0 0 0 1 HTML5 3 4 0 4 IBM Websphere 7 0 0 0 Java/J2EE 4 4 4 4 MS Sharepoint 0 0 0 0 MS Silverlight 4 0 0 0 MS.NET 4 4 0 4 net4.5/sql 0 0 0 0 Oracle Forms 0 0 0 0 Oracle Fusion 4 0 0 0 Oracle Weblogic & Database 4 0 0 0 Own platform 4 0 4 0

PL/SQL 0 0 0 0 PTC/Thingworx 0 0 0 0 SAP Netweaver 0 0 0 0 SAP/HANA 0 0 0 1 TCL 0 0 0 0 Web Services 4 4 4 4 Weblogic & JBOSS Wildfly 0 4 0 0 MROConnection Mtell Oniqua Oracle ASP 0 0 0 0 ASP.NET 4 4 0 0 C/C++ 0 4 0 0 Delphi 0 0 0 0 Documentum xcp 0 0 0 0 GE Proficy & Predix 0 0 0 0 HTML5 0 4 4 0 IBM Websphere 0 0 0 0 Java/J2EE 4 0 4 4 MS Sharepoint 0 0 0 0 MS Silverlight 0 0 0 0 MS.NET 0 4 7 0 net4.5/sql 4 0 0 0 Oracle Forms 0 0 0 4 Oracle Fusion 0 0 0 0 Oracle Weblogic & Database 0 0 0 4 Own platform 0 0 0 0 PL/SQL 0 0 1 4 PTC/Thingworx 0 0 0 0 SAP Netweaver 0 4 0 0 SAP/HANA 0 4 0 0 TCL 0 0 0 0 Web Services 0 4 1 0 Weblogic & JBOSS Wildfly 0 0 0 0 Rockwell SAP Schneider Siemens Xtivity ASP 4 0 0 0 0 ASP.NET 4 0 4 0 4

C/C++ 4 0 4 0 0 Delphi 0 0 0 0 0 Documentum xcp 0 0 0 0 0 GE Proficy & Predix 0 0 0 0 0 HTML5 4 0 4 4,3,1 0 IBM Websphere 7 0 0 0 0 Java/J2EE 7 0 4 0 4 MS Sharepoint 4 0 40 0 0 MS Silverlight 7 0 0 0 0 MS.NET 4 0 0 4,7 0 net4.5/sql 0 0 0 0 4 Oracle Forms 0 0 0 0 0 Oracle Fusion 0 0 0 0 0 Oracle Weblogic & Database 0 0 0 0 0 Own platform 0 0 0 0 0 PL/SQL 0 0 0 0 0 PTC/Thingworx 0 0 0 0 0 SAP Netweaver 0 437 0 0 0 SAP/HANA 0 437 0 4,3,1 0 TCL 0 0 0 0 0 Web Services 4 437 4 4.3 0 Weblogic & JBOSS Wildfly 0 0 0 0 0 Interfaces and Integration Models Supported Users should be cognizant of how a supplier can interface its solution to other applications in its APM and enterprise software portfolio. Key for Interfaces and Integration Models Supported Table (only) 0 Not Provided 3 Optional 4 Standard 2 Custom Where multiple symbols are shown it means that there are multiple solutions and users should verify the specific details for the product they are considering.

Table 4: Interface and Integration Models Supported ABB AssetPoint Bentley Emerson GE Honeywell ArcGIS 0 2 3 0 0 0 B2MML 0 2 0 0 0 0 CAx 0 3 0 0 0 0 IBM Websphere MQ 0 2 4 0 0 0 ISA95 0 2 0 0 4 0 ISA99 0 3 0 0 0 0 JDBC 0 0 4 0 4 0 MIMOSA 0 2 3 0 4 0 MS.NET 4 3 4 0 0 4 Multiple ISO. API, JA-, IEC and ISA standards 0 0 4 0 0 0 OAGIS 0 2 0 0 0 0 ODBC 4 3 4 0 4 4 OPC-Classic 0 3 4 4 4 4 OPC-UA 0 2 0 4 4 0 Open O&M 0 0 3 0 0 0 Oracle Fusion Middleware 0 2 0 0 0 0 Own API 0 0 4 0 0 0 PAS55 Compliant Standards 0 2 4 4 0 0 SAP xmii 0 3 0 0 0 0 STEP 0 2 0 0 0 0 TIBCO 0 2 0 0 0 0 Web Services 0 3 4 4 4 4 IBM IFS Infor MaintenanceAssistant Meridium ArcGIS 4 2 2 0 B2MML 0 0 2 0 CAx 0 0 2 0 IBM Websphere MQ 2 0 2 0 ISA95 0 0 2 0 ISA99 0 0 2 0 JDBC 4 0 0 4 MIMOSA 2 0 2 0 MS.NET 0 4 2 4

Multiple ISO. API, JA-, IEC and ISA standards 0 0 0 0 OAGIS 4 4 2 0 ODBC 4 4 2 0 OPC-Classic 4 0 3 3 OPC-UA 0 0 3 3 Open O&M 0 0 2 0 Oracle Fusion Middleware 2 0 2 0 Own API 0 0 4 4 PAS55 Compliant Standards 0 4 2 3 SAP xmii 0 0 2 0 STEP 0 0 2 0 TIBCO 2 0 2 0 Web Services 4 4 4 4 MROConnection Mtell Oniqua Oracle ArcGIS 0 0 0 4 B2MML 0 0 0 2 CAx 0 0 0 2 IBM Websphere MQ 0 4 0 2 ISA95 0 3 0 2 ISA99 0 0 0 2 JDBC 0 0 4 0 MIMOSA 0 4 0 2 MS.NET 0 4 0 2 Multiple ISO. API, JA-, IEC and ISA standards 0 0 0 0 OAGIS 0 0 0 2 ODBC 0 4 4 2 OPC-Classic 0 4 0 2 OPC-UA 0 4 0 2 Open O&M 0 4 0 2 Oracle Fusion Middleware 0 4 0 4 Own API 0 0 4 0 PAS55 Compliant Standards 0 0 0 2 SAP xmii 0 0 0 2 STEP 0 0 0 2

TIBCO 0 0 0 2 Web Services 0 4 1 4 Rockwell SAP Schneider Siemens Xtivity ArcGIS 0 4 4 0 0 B2MML 4 0 2 4,3 0 CAx 0 4 0 0 0 IBM Websphere MQ 2 0 0 0 0 ISA95 4 0 4 4 0 ISA99 4 0 0 0 0 JDBC 0 0 0 0 0 MIMOSA 4 0 4 0 0 MS.NET 4 0 4 0 0 Multiple ISO. API, JA-, IEC and ISA standards 0 0 4 0 0 OAGIS 4 0 0 0 0 ODBC 4 4 4 0 0 OPC-Classic 4 0 4 4,3 0 OPC-UA 4 4 4 4,3 0 Open O&M 0 0 4 0 0 Oracle Fusion Middleware 2 0 0 0 0 Own API 0 0 4 0 0 PAS55 Compliant Standards 0 4 4 0 0 SAP xmii 2 4 2 0 0 STEP 0 0 0 0 0 TIBCO 0 0 4 0 0 Web Services 4 4 4 0 0 Industries Served It is important to consider the industries in which a vendor operates. That said, if a vendor has experience in a similar (but not identical) industry this may be a reason to consider it as well, especially if there is a strong geographic presence within business locations, and a vendor with better industry experience does not have close by geographic presence. The industry and geography tables are best considered together for this reason.

Key for Industries Served Table (only) 0 No Coverage 2 Have Coverage 3 Emerging Strength 4 Strength Where multiple symbols are shown it means that there are multiple solutions and users should verify the specific details for the product they are considering. Table 5: Industries Served ABB AssetPoint Bentley Emerson GE A&D 2 4 4 2 4 Agriculture 0 0 4 0 4 Automotive 0 4 2 2 4 Beverage/Foods 0 4 2 2 4 Chemicals 2 4 4 4 4 Consulting 0 2 0 4 0 Consumer Durables (White Goods) 0 2 0 2 0 Consumer Packaged Goods 2 2 0 2 4 Defense Forces 0 0 4 0 0 Education 0 2 0 0 0 Hi Tech 0 4 0 0 0 Industrial Equipment Manufacturing 0 4 4 2 4 Medical Devices 0 4 0 0 4 Metals 0 4 4 4 4 Mining 4 4 4 4 4 Oil & Gas 2 4 4 4 4 Packaging 0 2 0 2 4 Paper/Lumber/Forest Products 0 4 4 4 4 Pharmaceuticals 0 0 0 4 4 Public Infrastructure 0 0 4 0 2 Public Transit 2 0 4 0 2 Publishing 0 2 0 0 0 Semiconductor 0 4 0 0 4 Telecommunications 2 0 0 0 0 Transport: Rail/Air/Maritime 0 0 3 0 4 Utilities 4 4 4 4 4

Honeywell IBM IFS Infor Maintenance Assistant A&D 4 4 4 4 Agriculture 0 0 0 0 Automotive 0 3 4 4 Beverage/Foods 0 3 4 4 Chemicals 4 3 4 4 Consulting 0 3 3 3 Consumer Durables (White Goods) 0 2 4 3 Consumer Packaged Goods 2 2 4 4 Defense Forces 0 4 0 0 Education 0 0 4 3 Hi Tech 0 4 4 4 Industrial Equipment Manufacturing 0 4 4 4 Medical Devices 0 4 4 4 Metals 3 4 4 4 Mining 4 4 4 4 Oil & Gas 4 4 4 4 Packaging 0 4 4 4 Paper/Lumber/Forest Products 4 4 3 4 Pharmaceuticals 2 3 4 4 Public Infrastructure 0 4 2 4 Public Transit 0 4 2 2 Publishing 0 0 3 4 Semiconductor 0 2 4 4 Telecommunications 0 3 3 4 Transport: Rail/Air/Maritime 0 4 2 2 Utilities 4 4 4 4 Meridium MROConnection Mtell Oniqua Oracle A&D 3 2 0 0 4 Agriculture 0 0 0 0 2 Automotive 3 4 0 0 4 Beverage/Foods 3 4 0 0 4 Chemicals 4 4 3 4 4 Consulting 2 0 0 0 2 Consumer Durables (White Goods) 3 2 0 0 4 Consumer Packaged Goods 3 2 0 0 4 Defense Forces 3 0 0 0 2

Education 2 0 0 0 4 Hi Tech 3 0 0 0 4 Industrial Equipment Manufacturing 4 2 4 4 4 Medical Devices 3 2 0 0 4 Metals 4 2 3 4 4 Mining 4 4 3 4 4 Oil & Gas 4 4 3 4 4 Packaging 4 2 0 0 4 Paper/Lumber/Forest Products 4 4 0 2 4 Pharmaceuticals 3 4 3 0 4 Public Infrastructure 3 0 4 4 4 Public Transit 3 0 0 4 4 Publishing 2 0 0 0 4 Semiconductor 3 2 0 0 4 Telecommunications 3 3 0 0 4 Transport: Rail/Air/Maritime 4 4 4 0 4 Utilities 4 4 4 4 4 Rockwell SAP Schneider Siemens Xtivity A&D 4 4 0 4 2 Agriculture 0 2 0 0 0 Automotive 4 4 2 4 4 Beverage/Foods 4 4 4 4 4 Chemicals 4 4 4 4 4 Consulting 0 4 2 0 2 Consumer Durables (White Goods) 4 4 4 4 2 Consumer Packaged Goods 4 4 4 4 2 Defense Forces 0 4 2 0 0 Education 0 4 2 0 0 Hi Tech 4 4 2 0 0 Industrial Equipment Manufacturing 4 4 2 4 2 Medical Devices 4 4 0 4 2 Metals 4 4 4 0 2 Mining 4 4 4 4 4 Oil & Gas 4 4 4 3 4 Packaging 4 4 2 4 2 Paper/Lumber/Forest Products 4 4 4 2 4 Pharmaceuticals 4 4 2 3 4 Public Infrastructure 0 4 0 0 0

Public Transit 0 4 0 0 0 Publishing 0 4 0 0 0 Semiconductor 2 4 0 4 2 Telecommunications 0 4 0 0 2 Transport: Rail/Air/Maritime 0 4 4 0 4 Utilities 4 4 4 4,3 4 Geographies Served As noted above, users should consider geographies and industries served in conjunction. It may be preferable to choose a vendor with a strong local presence but with a weaker industry presence in some situations. Users should be wary of on-premise solutions with little geographic presence, but this may not be as serious a factor in a Cloud type deployment. Key for Geographies Served Tables (only) 0 No Coverage 2 Have Coverage 3 Emerging Strength 4 Strength Where multiple symbols are shown it means that there are multiple solutions and users should verify the specific details for the product they are considering Table 6: Geographies Served ABB AssetPoint Bentley Emerson GE Honeywell Africa 2 2 4 3 4 3 Asia Pacific 2 2 4 4 4 3 Australia/New Zealand 4 2 4 3 4 4 Europe - EU 4 4 4 2 4 4 Europe - Non EU 2 2 4 3 4 4 India 2 2 4 3 4 4 Latin America 2 4 4 3 4 4 Middle East 2 2 4 4 4 4 North America 4 4 4 4 4 4

IBM IFS Infor MaintenanceAssistant Meridium Africa 4 2 2 4 Asia Pacific 4 3 2 4 Australia/New Zealand 4 4 4 4 Europe - EU 4 4 3 4 Europe - Non EU 4 2 3 4 India 4 3 3 4 Latin America 4 3 3 4 Middle East 4 2 3 4 North America 4 4 4 4 MROConnection Mtell Oniqua Oracle Africa 2 0 2 4 Asia Pacific 2 0 4 4 Australia/New Zealand 4 2 4 4 Europe - EU 2 2 3 4 Europe - Non EU 2 0 0 4 India 2 0 2 4 Latin America 2 2 4 4 Middle East 4 2 2 4 North America 4 4 4 4 Rockwell SAP Schneider Siemens Xtivity Africa 4 4 4 2 2 Asia Pacific 4 4 4 2,3 2 Australia/New Zealand 4 4 4 2 4 Europe - EU 4 4 4 4 2 Europe - Non EU 4 4 3 2 2 India 4 4 3 3 2 Latin America 4 4 4 4,3 4 Middle East 4 4 3 2 3 North America 4 4 4 4,3 4

Organization Sizes Served Users should consider the organization size that a particular solution provider targets. If the user is small and the vendor only caters to larger customers they may not find the solution appropriate for their needs. Likewise, a large organization may find that a vendor that typically serves small to midsized clients incapable of meeting their support needs. As with all of the previous tables, this is a guideline and users should consult the specific vendor sections as well as verifying all information for currency with each vendor they are considering. Key for Organization Size Served (only) 0 No Coverage 2 Have Coverage 3 Emerging Strength 4 Strength Table 7: Organization Size Served Revenue ABB AssetPoint Bentley Emerson GE Honeywell <$50 Million 0 2 2 2 3 2 $50-$500 Million 2 4 3 2 4 2 $500 Million-$1 Billion 4 4 4 4 4 4 >$1 Billion 4 4 4 4 4 4 Revenue IBM IFS Infor MaintenanceAssistant Meridium <$50 Million 2 2 4 3 $50-$500 Million 4 3 4 4 $500 Million-$1 Billion 3 4 3 4 >$1 Billion 3 4 3 4 Revenue MROConnection Mtell Oniqua Oracle <$50 Million 4 0 0 2 $50-$500 Million 4 0 2 4 $500 Million-$1 Billion 4 3 3 4 >$1 Billion 4 3 4 4

Revenue Rockwell SAP Schneider Siemens Xtivity <$50 Million 2 2 2 4 4 $50-$500 Million 4 4 4 4 4 $500 Million-$1 Billion 4 4 4 4 4 >$1 Billion 4 4 4 4 4

Solution Providers in Detail Note: When using the individual vendor section and the APM functionality table, refer to the Harvey Ball charts in the overview section for the most complete listing of supported functionality, markets and deployment models. Also, functionality frequently varies significantly by product in the case of suppliers that offer multiple products, so validation with the vendor of the capabilities of the specific product(s) being considered is a must. When interpreting the tables in this section it is important to remember that if an item appears in either the center or right hand columns it also then could be listed in the left hand column. For brevity s sake items appearing in the center or right hand columns were not duplicated in the left hand column although they technically could be. Integration standards are not included in the individual write-ups since they often vary significantly by product and usually can be dealt with as optional or custom development activities.

ABB Based out of Zurich, Switzerland, and with about 140,000 employees and operations in over 100 countries, ABB is best known as a powerhouse in automation and energy management. What is less known is that ABB has also been a software and industry applications provider in the APM solutions market. ABB is one of the few automation suppliers that offers solutions spanning all five levels from the sensor to the enterprise asset management level. In addition to its APM solutions the company also offers generalized MOM and industry specific operational solutions, particularly for the utilities, energy, and mining sectors. The company also offers an Industrial Energy Management (IEM) application that is particularly well suited for optimizing costs around electric utility purchasing and co-generation strategies, as well as for managing general energy and water resources across a broad range of industries. ABB s industry focus is primarily in process, hybrid industries, and utilities, with key solution strengths in Power (leveraging its acquisition of Ventyx Power Transmission and Distribution solutions in May of 2010), Mining & Minerals (leveraging their acquisition of Mincom in May of 2011 for complete technical mining solutions in the areas of mine planning, asset management, production accounting, business intelligence and analytics), Chemicals, Oil & Gas, and Paper. Moving forward, ABB has a strategy to continue to invest in improving and harmonizing their industry solutions capabilities in APM. ABB provides its APM solutions via the ABB Enterprise Software product group. The specific APM products are: Asset Health Center core APM solution with predictive analytics that enables asset intensive industries to combine data from sensors and control systems with other data collected throughout the enterprise to predict, prioritize, and address potential operational risks related to equipment failures. Asset Health Center supports CBM, maintenance optimization and integration with work requests in EAM systems. The Asset Health Center solution also supports long-term asset management by optimizing and recommending asset replacement based on organization priorities including but not limited to asset criticality, asset replacement cost, and asset condition. Asset Suite an EAM solution primarily targeted at the utilities sector, primarily generation. It is a full function EAM solution that is based on years of experience serving the power industry by the predecessor companies Indus International and TSW that were part of Ventyx, which is the core of ABB Enterprise Software product group. Ellipse an EAM solution targeted at asset intensive industries but originally developed for the mining industry as a core product of the Australian software company Mincom. Ellipse has evolved to be one of the more feature-rich EAM solutions available with support for complex assets such as reconfigurable asset trains that can be found in rail, linear assets as found in transmission and distribution and rail, and support for environments with large volumes of rotable assets such as what is found in transportation and energy. ER Suite an equipment reliability application based on INPO AP-913 that automates the processes associated with identifying critical components, monitoring their performance, taking corrective actions, and enhancing reliability across the equipment lifecycle. It is made up of a number of modules with different naming conventions.

ABB prides itself in being able to design, deliver, and support integrated industry solutions that can span from devices to enterprise business systems, virtually anywhere in the world. With such a broad portfolio of solutions and capabilities it is well positioned to operate in the era of the Industrial Internet of Things (IIoT) and Smart Connected Assets. In the core industries that ABB targets it is a good choice for a broad range of APM functionality. In other industries ABB may have capabilities that are of interest, but sometimes identifying the proper solution can be difficult and ABB s website does not necessarily make it easy to locate information related to certain products like ER Suite. Still, its APM solutions generally have good reviews from customers who enjoy a robust support community composed of ABB Services offerings, particularly in the utilities sector, as well as peer groups that support each other.

ABB at a Glance http://www.abb.com Industries Served APM Functionality Company Sizes Served Geographies Served Total Coverage Area A&D Chemicals Consumer Packaged Goods Public Transport Shutdown/Turnaround Planning MRO Inventory Optimization Supplier Quality Tracking FAA Regulated Asset Support Document Management Plant Historian ERP Integration $50-$500 Million Rest of world not considered a strength and listed in right hand column Emerging Strength/Other Asset Performance Dashboards Asset Performance Analytics Asset Big Data Analytics Real-Time Maintenance Performance Visualization Lifecycle Costing Analysis Area of Strength/Predominant Delivery Model/Platform Mining Utilities Most core EAM/CMMS functionality except those listed in the first or second columns >$500 Million North America EU AZ/NZ Technology Development Platforms Technology Delivery Model Java / J2EE is a legacy platform on some products On-Premise Periodic License Microsoft.NET C / C++ ASP ASP.Net On-Premise Perpetual License

Hosted at Third-Party Site Hosted at Cloud Provider Hosted Single Instance Model for Most Products

AssetPoint AssetPoint is headquartered in Greenville, SC with customers in numerous asset intensive industries. It is privately held with approximately 50 employees. Its APM offering is TabWare, a full function EAM application suite that is available as either on-premise software or as a SaaS hosted application. TabWare originated at Fluor, the large engineering services and construction company, in 1978 as a mainframe CMMS application. It was spun out of Fluor in 2002 with Triton Partners acquiring a majority interest in 2008. With over 35 years of development history TabWare has emerged as one of the more feature-rich EAM and predictive maintenance solutions in the market. With its mainframe roots it was also one of the first EAM/CMMS applications to be offered as SaaS since the affordability of a mainframe was beyond the reach of many companies. Built on an MS.NET platform today it also has HTML5 and Web Services technology at its core. AssetPoint has customers across the globe and across many asset intensive industries. Over the long span of years it has existed TabWare has been interfaced to the vast majority of ERP applications as well as numerous plant floor systems. As such, it is relatively easy to integrate into most environments. AssetPoint has not emphasized IIoT connectivity but it can connect to real-time systems via protocols such as OPC, which is prevalent in plants today. Users considering TabWare should validate that AssetPoint s IIoT strategy will accommodate their own plans on how to integrate Smart Connected Assets going forward as this is not clearly articulated in AssetPoint s marketing currently. For customers seeking an affordable, feature-rich EAM application that supports predictive and RCM methodologies for asset management TabWare is a good choice, particularly if a hosted solution is desirable. For prospects in the Americas TabWare is well supported and has good local user support communities. Prospects in the rest of the world will need to consider AssetPoint s size and ability to support operations within relevant time zones. But as a hosted solution AssetPoint is used to providing around-the-clock support and this issue is not a serious one. For users that are not looking for a solution on a public Cloud provider, TabWare can provide either single or multitenant implementations hosted at a certified secure facility.

AssetPoint at a Glance http://www.assetpoint.com/ Industries Served APM Functionality Total Coverage Area Consulting Consumer Durable Goods Consumer Packaged Goods Publishing Education Packaging MRO Storeroom Operations Excess MRO Inventory Disposal Shipping / Receiving Support Supplier Management Contractor Management Supplier Quality Management FAA Regulated Asset Support Reconfigurable Asset Support Rotable Asset Support OEE Calculation Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform A&D Automotive Food & Beverage Chemicals High Tech Industrial Equipment Medical Devices Metals Mining Oil & Gas Paper & Forest Products Semiconductors Utilities Virtually all common EAM / CMMS functions, except for those noted in the first column

Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model Exposures Management Energy Management Embedded S / W Maintenance <$50 Million Rest of world not considered a strength and listed to right All deployment models except hosted as a public Cloud services provider >$50 Million North America Latin America EU Microsoft.NET HTML5 Web Services

Bentley Systems, Inc. Bentley Systems is headquartered in Exton, PA with regional Headquarters in Dublin, Ireland and Beijing, China. Keith and Barry Bentley founded the company in 1984 and its first product was MicroStation, a PC based CAD application. In September 2012 Bentley entered the APM space with the acquisition of Ivara, a Canadian EAM, APM, and RCM applications provider. It expanded its APM portfolio with the acquisition of C3Global, a UK provider of predictive analytics and modeling software called Amulet, which has been incorporated into the AssetWise family of products built on the Ivara foundation. The product set provided by Bentley related to APM includes: AssetWise Suite of Solutions that includes: o AssetWise APM Asset Health Monitoring o AssetWise APM EAM Connectors o AssetWise APM ODC Connector o AssetWise APM Strategy Development o AssetWise Amulet Operational Analytics o AssetWise Ivara EAM o AssetWise Engineering Content Management Optram Railway Maintenance Decision Support Exor Asset Manager Inspect Tech Bridge Asset Management Of these the Solution Selection Guide coverage focuses on the AssetWise EAM, APM, and RCM related solutions. As the only engineering software provider to offer a rich set of APM solutions, including both APM/RCM and EAM capabilities Bentley is uniquely positioned in the industry. No other provider offers as seamless a transition from the design-and-construct phase of a large capital project in asset intensive industries to the operate-and-maintain phase as Bentley. While the APM and EAM functionality was acquired with the acquisition of Ivara, Bentley has done a good job of ensuring it is integrated with it engineering products. Ivara cut its teeth in the steel industry and other asset intensive industries in the late 1990s and as such had time to develop a functionally complete product set on both the APM and EAM sides prior to its acquisition by Bentley. Bentley has kept the products competitive and companies in Bentley s sweet-spot industries of Utilities, Mining, Oil & Gas, Infrastructure, and Heavy Transportation would be well served to consider Bentley s APM offerings. With the recent acquisition of UK based C3global and its Amulet Operational Analytics solution Bentley is better positioned to leverage information provided through the IIoT and to support Smart Connected Assets. Bentley Systems is a global supplier with operations around the world and a support infrastructure to match. It has a services group that can help in both pre-project and project/implement phases and has a strong academic program, which enables higher learning institutions to graduate Bentley experienced engineers. Bentley is a very reasonable choice both on the APM side as well as for those looking for a full asset lifecycle set of solutions from design, to operation, to retirement.

Bentley Systems at a Glance http://www.bentley.com/en-us/ Industries Served APM Functionality Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model Total Coverage Area Automotive Food & Beverage Maintenance Process Change Control Management Employee Training and Certification Management Lifecycle Costing Analysis $50-$500 Million HTML5 as a Next Release On-Premise Periodic License for Some Products Emerging Strength/Other Hosted at Third- Party or Cloud Providers Area of Strength/Predominant Delivery Model/Platform A&D Chemicals Industrial Equipment Metals Mining Oil & Gas Paper & Forest Products Utilities Almost EAM/CMMS functionality except those listed in the first or second columns Asset Strategy Development Asset Data Analysis >$500 Million All Microsoft.NET Java / J2EE C / C++ ASP ASP.Net SAP NetWeaver IBM Websphere Web Services On-Premise Perpetual License for Some Products Hosted

Emerson Process Management Part of 125-year-old Emerson, Inc., headquartered in St. Louis, MO, the Process Management Business is division of the company is based out of Round Rock, TX, and Bloomington, MN, with offices worldwide, Emerson Process Management is best known as a major process instrumentation and automation systems solutions company. It offers a full range of solutions from instrumentation and actuators up through MOM and APM solutions designed to support Operational Excellence, primarily in batch and process manufacturing. It expanded its capabilities as an APM services provider by acquiring Maintenance Resources Group (MRG) in mid-2014. In addition to its own software Emerson is a significant reseller and implementer of the Meridium APM solution set. The key product sets in Emerson s portfolio (other than its services capabilities) are: AMS Suite Family of asset health monitoring and management solutions including: AMS Device Manager, AMS Machinery Manager, AMS APM, AMS Asset Graphics, AMS Performance Monitor, AMS Performance Monitor and the UBS Fieldbus Interface CSI Technologies Vibration sensing and predictive technologies, Continuous monitoring and predictive technologies, Route based data collection, Oil analysis technology, and Online monitoring Syncade A MOM solution (see the LNS Research MOM Solution Selection Guide) that incorporates some APM functionality Catapult Solutions and services related to EAM implementation and deployment including asset master data management WebRUSL MRO inventory optimization software A family of vibration analyzers and associated software to analyze the information provided by those devices A partnership with Spectro, which purchased Emerson s oil analysis patents and provides services related to oil analysis. One of the key strengths that the larger Emerson Process Management organization possesses is the ability to execute on multi-vendor integration projects, with the North American, European, and Asia Pacific teams being in the best position to deliver comprehensive APM solutions. Even though its APM solutions work with other automation systems, a large percentage of Emerson s APM business is conducted in combination with DeltaV automation projects. Emerson has a long history with Smart Connected Assets, being an early pioneer in digital networking and fieldbus solutions in the process automation sector. As such, it has developed an extensive portfolio of technology to support sensors, actuators, and instrumentation in batch and process manufacturing. This includes field communicators, which are used to install, service, and support instrumentation in the plant. LNS Research believes Emerson will continue to evolve its products to take advantage of the IIoT, Big Data, and Predictive Analytics. Emerson s acquisition of MRG in 2014 added significant service capability to its portfolio. MRG brought considerable skills in master data management and in RCM, FMEA, and maintenance best practices with its addition. MRG had been primarily North American focused, but under Emerson s ownership it has broadened its reach to other geographies. Asset intensive industries and batch and continuous process industries would be well served to consider Emerson Process Management APM solutions on any shortlist and to evaluate Emerson s service capabilities as well.

Emerson Process Management at a Glance http://www2.emersonprocess.com/en-us/pages/home.aspx Industries Served APM Functionality Total Coverage Area A&D Automotive Food & Beverage Consumer Durable Goods Consumer Packaged Goods Industrial Equipment Packaging Maintenance Work Request and Work Order Support PM & PdM Work Support Shutdown and Turnaround Support Supplier and Contractor Support Asset Registry Lockout / Tagout Compliance Document Management and Calibration Support Employee Time & Attendance Support Energy Management ERP & Other Application Integration <$500 Million Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform Chemicals Consulting Metals Mining Oil & Gas Paper & Forest Products Pharmaceuticals Utilities Electronic Work Instruction Support MRO Inventory Management MRO Inventory Optimization Supplier Quality Tracking Mobile Asset Tracking Rotable Asset Support Tools to Support PdM, CBM & RCM OEE Calculation Employee Forecasting & Scheduling Reliability Planning & Analysis Company Sizes Served >$500 Million Geographies Served EU Latin America North America

Technology Development Platforms Technology Delivery Model On-Premise Perpetual or Periodic License Non-EU Europe Africa AZ / NZ Asia Pacific Middle East Microsoft.NET Web Services HTML5 Hosted on-site as either a dedicated platform or multitenant single instance

GE GE is a household name brand and corporation, known for its many successful industrial, commercial, and healthcare systems ventures, along with its co-founding more than 130 years ago by famous inventor Thomas Edison. GE Corporate is headquartered in Fairfield, CT with Divisional headquarters located around the world for all of its major business. GE has multiple divisions including Intelligent Platforms, Software, Aviation, Transportation, and industry specific groups like Oil & Gas, Power & Water, and Mining, all of which have APM related offerings. In 2015 GE has made a concerted effort to rationalize all of its APM offerings and the key two businesses with APM related solutions specifically of interest to manufacturers are the GE Digitaldivision based out of San Ramon, CA, which works closely with the company s software development center based out of San Ramon, CA, and the Oil & Gas division, which manages the Measurement & Control sector, including the Bentley Nevada product line of vibration sensors. GE made an investment in APM technology by acquiring a 25% stake in Meridium, profiled later in this guide. The list of GE APM solutions is so extensive we have included it as an appendix following the GE at a Glance table. The GE Digital division was formed to deliver hardware and software technology platforms to industry with a strong focus on selling through OEM providers that can extend market and solutions reach. GE also provides automation hardware and software solutions to end users in addition to the division filling an important market need for solutions providers that require proven, stable, integrated platforms to build upon. This guide covers GE s Proficy brand of industrial software offerings, which includes: HMI / SCADA, MES, data management and analytics software (SmartSignal), real-time operational intelligence, and business process management and Equipment Insight from GE designed to support OEMs. Within the Intelligent Platforms division is the GE Industrial Performance and Reliability Center, located outside Chicago, IL, which provides diagnostic services for predicting reliability and process issues with a combination of advanced analytics software supported by domain experts with deep process knowledge. GE has a strong understanding of manufacturing processes and what is required to deliver enterprise class software platforms, as it leverages GE Digital offerings to support many of its own internal manufacturing operations. LNS Research sees a significant amount of messaging and number of proof points coming out of GE Corporate and GE Intelligent Platforms on the accelerating, interconnected world as well as the future potential coming from the IIoT. LNS Research hopes to see GE accelerate its cloud-based / SaaS offerings into the market in support of these trends. GE Digital owns the Predix Industrial Internet, cloud-based platform and has built Predix around four key areas: Secure Connected Assets, Industrial Data Management, Industrial Data Science, and Mobility and Cloud. GE has leveraged its own use of analytics to support reliability in its own product lines, such as aircraft engines and locomotives to develop methodologies to support RCM, CBM, and APM in all industries it serves. LNS Research sees GE s new focus on APM and the IIoT as positive signs the company is finally addressing the proliferation of APM products it has offered and the sometimes disjointed marketing of such in the past. LNS believes GE has a combination of services and products that allow it to deliver one of the broader range of APM solutions, with the exception of EAM functionality. Global

customers in all industries should shortlist GE for any APM implementation project not related to an EAM/CMMS project.

GE at a Glance http://www.ge.com/digital/ Industries Served APM Functionality Total Coverage Area Maintenance Work Planning and Management FAA Regulated Asset Support Lockout / Tagout Compliance Management Document Management Mobile Operations Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform A&D Agriculture Automotive Food & Beverage Chemicals Consumer Packaged Goods Industrial Equipment Medical Devices Metals Mining Oil & Gas Packaging Paper & Forest Products Pharmaceuticals Semiconductors Utilities Transport Rail / Air / Maritime Electronic Work Instruction Support PdM & PM Support and Tools Shutdown / Turnaround Planning Shipping / Receiving Support Supplier Quality Tracking Asset Registry

Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model Support Employee Management Support Direct Machine Tool Integration Industrial Energy Management ERP Integration PLM / CAD Integration Fleet Analytics All Supported <$50 Million Mobile Asset Tracking Tools to Support PdM, CBM, RCM Plant Data Historization OEE Calculation Asset Performance Dashboards Asset Performance Analytics Big Data Analytics Real-Time Maintenance Performance Visualization Reliability Planning & Analysis Monitoring and Diagnostic Workflow Rich Asset Data Model Anomaly Case Management Predictive Diagnostics as a Service Integrated Alarm Management >$50 Million All Microsoft.NET Web Services HTML5 Java / J2EE GE Proficy / Predix

Depending on Product

GE APM Product Appendix: Equipment Insight InspectionWorks Connect Mine Performance Naxys Operations Optimization for Power Production Asset Reliability Reliability Max SeaLytics BOP Advisor Software System 1 Evolution System 1 Fleet Management Unified Operations

Honeywell Honeywell is an aerospace, transportation systems, materials, and automation supplier and a Fortune 100 company with a history that dates back more than 125 years. The automation business includes Honeywell Process Systems and the building controls business. Based in Houston, TX, and with offices worldwide, Honeywell Process Solutions is the process automation, software, and solutions division of Honeywell International. In manufacturing markets, the Honeywell brand is well known for integrated distributed control systems (DCS), safety systems, and instrumentation, along with lifecycle services that provide turnkey industry solutions. Honeywell is well respected for its domain expertise in the Chemicals, Metals, Oil & Gas, Paper, and Pharmaceuticals industries. Over the last few decades, Honeywell Process Solutions has also been building and acquiring advanced software solutions for the process manufacturing industries. Notable acquisitions over this period have included Bonner & Moore, Matrikon, OPTIVISION, Profimatics, and WAM Systems. Honeywell s solution approach is to address customers business problems through an outcomebased consulting approach that supports a combination of improved process design, process history and analytics, operations excellence, production management, and enterprise collaboration. The goals of its advanced software solutions are to enable users to make faster and smarter decisions to improve safety, reliability, efficiency, and sustainability. For this APM guide, LNS Research evaluated Honeywell s Uniformance Asset Sentinel, Smart CET corrosion monitoring and Mobile Equipment Monitor solutions. Honeywell has a long history in the APM space and has leveraged its expertise in reliability solutions in the aerospace segment to build out a functionally rich APM solution set for CBM and RCM. The Smart CET corrosion monitoring solution provides real-time online corrosion monitoring technology. The Mobile Equipment Monitor solution is primarily designed to support the mining industry with a combination of hardware and software to monitor the performance of heavy equipment and predict reliability problems. The Uniformance Asset Sentinel solution combines real-time monitoring, historical data analysis, and the Matrikon Equipment Condition Monitoring software to provide a platform to monitor process equipment as well as smart instrumentation and to provide event notification to other APM solutions such as EAM systems to trigger inspection or maintenance work requests. Honeywell has a history of leveraging smart devices in both control and APM applications and is leveraging the emergence of IIoT devices to enhance the functionality of its APM product set. LNS Research believes customers with a Honeywell process control environment would benefit from exploring and adopting Honeywell s APM solutions. Other customers considering Honeywell for a broader project should consider Honeywell s APM expertise as a positive factor when evaluating its viability as a supplier.

Honeywell at a Glance https://www.honeywellprocess.com/en-us/explore/solutions/advanced-software/operationsexcellence/pages/asset-management.aspx Total Coverage Area Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform Industries Served Pharmaceuticals Consumer Packaged Goods See Emerging and Strength Columns Metals A&D Chemicals Mining Paper & Forest Products Utilities Oil & Gas APM Functionality Maintenance Work Requests PM & PdM WO Support Mobile Asset Tracking FAA Regulated Asset Support Historian OEE Calculation Asset Performance Dashboards, Analytics, and Visualization ERP Integration Energy Management Mobile Operations Visualization and Management Real-Time Maintenance Performance Visualization Company Sizes Served <$500 Million >$500 Million

Geographies Served Technology Development Platforms Technology Delivery Model Java / J2EE Microsoft Silverlight All Except Cloud Asia Pacific Africa All Except Those Listed as Emerging Microsoft.NET Web Services HTML5 Microsoft SharePoint On-Premise Perpetual

IBM Based out of Armonk, NY, IBM is one of the largest global IT solution providers with a broad range of hardware, software, and services offerings. For the purposes of this report LNS Research evaluated IBM only on a subset of its products and services relevant to APM. Note: IBM did not participate in our data collection process, did not conduct a vendor briefing, and provided no references so all of the information contained in this section is based on LNS Research s analysis of information IBM has published on its website as well as interactions with existing IBM customers. IBM was given the opportunity to review this information but declined to verify its accuracy. Specifically, LNS Research has included the Maximo EAM/CMMS product line and the Predictive Maintenance and Quality analytics solution and associated services for these products in this analysis. IBM does offer other products such as the Rational product suite for software support and the Tivoli solution set, which some enterprises might find useful as part of an APM solution portfolio but these were not included in the analysis. IBM s Maximo product is one of industry s popular EAM/CMMS applications and has been deployed by thousands of organizations in virtually every conceivable industry. Maximo is scalable across a variety of different sized organizations and has a global support network of third-party companies and IBM Global Services, so it has broad geographic coverage. Functionally Maximo offers capabilities in the areas of asset management, work management, service management, contract management, inventory management, and procurement. There are specialized editions of Maximo providing tailored functionality for spatial, linear, and mobile assets as well as extensions for workforce scheduling and calibration management. IBM offers mobile device access and both onpremise and hosted options for deployment. Maximo is available on Linux, many Unix, and MS platforms. One of the reasons for Maximo s popularity is the maintenance-friendly user interface. Since its inception the product has been designed for use by maintenance staff and the user interface closely parallels the work processes most organizations use in conducting plant maintenance. Additionally, it has possessed a high degree of integration across its functional elements since its origins as a product of a company called PSDI, which then became MRO Software prior to its acquisition by IBM. Also, while operating as MRO Software the company was among the first to recognize that software was becoming a maintenance factor for plant floor assets as much as the hardware itself. With IBM s introduction of the Smart Planet concept, Maximo was a logical fit and its integrated approach to maintaining smart assets contributed to Maximo s attractiveness to IBM. By making Maximo part of the Tivoli software product group it has been able to extend this functionality over time. IBM has also made acquisitions that are supportive of APM in other domains as well. Two of these are the Cognos and SPSS products. Both have given IBM strong capabilities in the predictive analytics arena and one of the outcomes has been a product called Predictive Maintenance and Quality. This has added more advanced CBM capabilities to IBM s portfolio, and while not requiring Maximo to deploy, its tight integration with Maximo makes it a logical choice for existing Maximo clients looking to upgrade their predictive analytics capabilities. From a support and pricing perspective, Maximo is well supported by IBM Global Services as well as an extensive global third-party network of integrators ranging from specialist firms to nearly all of the major system integrators. There is a healthy user community as well that is highly collaborative

on key social media channels as well as via IBM sponsored activities. While entry level pricing is very competitive, a full-blown enterprise-wide deployment of Maximo with all of its functionality enabled is not trivial. Given that it competes against large ERP based EAM/CMMS solutions with huge footprints its pricing is comparable, which sometimes puts it out of the range of smaller firms. Overall, LNS Research s assessment of IBM s APM offerings is that for EAM/CMMS functionality it is an easy choice to shortlist but since its Predictive Maintenance functionality is much newer, end users should consider that as an emerging strength and look into alternatives as well as IBM if they are looking to enhance their CBM capabilities. With good mobile device support, early recognition that software is an important aspect of plant asset management, support for Cloud and Big Data, including predictive analytics, IBM is a credible supplier of APM solutions today and for the foreseeable future. IBM Global Services has domain expertise in many asset intensive industries and offers high levels of support in most geographies. The company aligns well with LNS Research s vision of APM today and how it will evolve in the future. The only caution offered regarding IBM is related to its lack of active participation in this guide; LNS Research recommends that users perform their own diligence to assure themselves that IBM will meet their needs.

IBM at a Glance http://www.ibm.com/smarterplanet/ae/en/smart_grid/nextsteps/solution/h507870b28462d48.html Industries Served Total Coverage Area A&D Automotive Beverages Chemicals Consulting Consumer Durable Goods Consumer Packaged Goods Education High-Tech Industrial Equipment Medical Devices Metals Military Mining Oil & Gas Packaging Paper / Lumber / Forest Products Pharmaceuticals Public Infrastructure Publishing Semiconductor Telecommunications Transportation Utilities Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform Life Sciences Utilities Transportation Oil & Gas APM Functionality Predictive Analytics Calibration Work Order

Management EHS Management Management Work Planning & Scheduling MRO Procurement MRO Inventory Management Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model <$500 Million Asia Pacific India Middle East Africa AZ / NZ Microsoft Windows Linux Hosted >$500 Million North America Latin America Europe EU Unix On-Premise

IFS IFS, headquartered in Linköping, Sweden, was founded in 1983 and has offices globally. Its first product, IFS Maintenance, was delivered in 1985 so the company has a long tradition in the APM sector. It remains one of the larger independent ERP/EAM providers serving the mid-market and division-level businesses of tier one companies. Its primary product is IFS Application v9.0. IFS Applications has, since its introduction, been an early adopter of modularity and componentization, which has allowed it to serve a broad range of industries by developing industry specific functionality in modules that plug into its architecture. This has led to IFS building up a strong presence in certain niche sectors such as Aerospace & Defense, Aviation, Pulp & Paper, Energy and Utilities, and the Fleet and Equipment Service Sectors, all of which have high asset intensive and APM aspects. Accordingly, it has expanded the functionality of what is its EAM solution to include some predictive analytics capabilities. In July of 2015 IFS acquired VisionWaves B.V., an operational intelligence solutions provider, which gives it enhanced capabilities in mapping, monitoring, and managing endto-end business processes. IFS has customers that have used the information from Smart Connected Assets with triggers sent by these assets to improve asset reliability and reduce downtime, but has yet to develop the marketing message that competitors have around the IIoT, Smart Connected Assets, or Predictive Analytics and Big Data. IFS has strong industry offerings as well, but also has not developed the marketing messages that emphasize how IFS applications can drive real value from APM in those industries. Although IFS has a global presence, it tends to vary by industry in most geographies or by company size. It is strongest in Scandinavia and Europe, both Eastern and Western, and in the UK and US as well. It is gaining share in China and has a presence in the majority of other Asian countries. The company recently announced a systems integration relationship with Accenture in Europe that enhances its delivery capabilities, something that other regions could benefit from. It also has relationships with Capgemini, Deloitte, NEC, and Tech Mahindra. For companies in IFS target industries, IFS Applications represents a good entry into APM and the pursuit of Operational Excellence. Coupled with Smart Connected Assets/Devices from an appropriate automation vendor, companies with straightforward and basic RCM needs will find IFS a potentially affordable and powerful EAM solution with high-end functionality at a mid-market price point and, due to its componentization, easy enough to implement in a phased approach. IFS would benefit from more APM and IIoT focused marketing and by establishing some partnerships with additional systems integrators and RCM/CBM specialist solution providers, but it still represents a strong technical choice.

IFS at a Glance http://www.ifsworld.com/en/ Industries Served APM Functionality Company Sizes Served Geographies Served Total Coverage Area A&D Automotive Chemicals Consulting Consumer Durable Goods Consumer Packaged Goods Food & Beverage Pharmaceuticals Semiconductors Telecommunications Emerging Strength/Other CAD / CAM / PLM Integration Direct Machine Tool Integration Reliability Planning Exposures Management PdM Support Calibration Support Lockout / Tagout Maintenance Work Process Change Support <$50 Million $500 Million - $1 Billion Middle East and others referenced in right hand column Area of Strength/Predominant Delivery Model/Platform High-Tech Industrial Equipment Medical Devices Metals Mining Oil & Gas Packaging Paper & Forest Products Utilities Public Infrastructure Defense Forces Almost all EAM / CMMS functions as well as some analytics and dashboarding capabilities $50 - $500 Million North America Latin America EU Asia Pacific

Technology Development Platforms Technology Delivery Model On-Premise Periodic License Hosted on a Dedicated Server Hosted on a Cloud Provider Server India Africa AZ / NZ Java / J2EE Microsoft.NET Web Services Oracle Weblogic / Database

Infor Infor is a large enterprise software provider that offers a full range of enterprise applications, ranging from manufacturing specific ERP and execution to CRM and supply chain management along with Asset Performance Management/EAM solutions. Infor s headquarters are in New York, NY and it has offices in 41 countries globally. It approaches the market with both a horizontal solution approach as well as a very well defined vertical industry approach. Infor is privately held but publishes some financial information such as revenue. The company has within its customer base a significant majority of the top 10 companies in almost every manufacturing sector from A&D to pharmaceuticals. In the manufacturing APM space Infor s greatest market presence is with its Infor EAM Enterprise and Infor EAM Energy Performance Management products targeted at larger organizations, with its Infor MP2 product serving as an alternative for smaller enterprises. For the purposes of this guide the focus is on the Infor EAM Enterprise and Energy Performance Management solutions. The summary data in the Harvey Ball charts and the Infor at a Glance section is based on only that set of solutions and core supporting technology, such as Infor s social collaboration tools. Like many of the other applications in the Infor portfolio the EAM solutions came via acquisition of another company. This has given Infor access to a long history in the EAM space and should not be considered a negative, as Infor has continuously invested in the product and in its harmonization with the broader Infor portfolio. The core functionality of EAM Enterprise includes: Asset hierarchy management Budget management Inspection management Purchasing management Work management Materials management As noted above the functionality has a more than 25-year history and therefore has rich functionality. Manufacturers and asset intensive industries should find Infor more than adequate for their core EAM needs. The company s strategic direction is to the Cloud and it does have emerging strength in the area of Big Data and Predictive Analytics as it relates to APM (Infor has a stronger, more generalized business/crm Big Data capability currently). LNS Research sees Infor as a very credible player in the EAM segment of the APM space with a strengthening position in the broader set of APM functionality that is important in an era of Smart Connected Assets. Infor s information was provided late in the guide preparation process with no references provided but past interactions with Infor customers supports LNS Research s assessment. However, end users are cautioned to perform their own due diligence when it comes to reference checking as time constraints precluding LNS Research from doing so.

Infor at a Glance http://www.infor.com/ Total Coverage Area Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform All but those listed in other two columns see Harvey Ball chart for complete listing of industries Industries Served A&D Automotive Chemicals Consulting Consumer Durable Goods Consumer Packaged Goods Food & Beverage Pharmaceuticals Public Infrastructure Public Transit Semiconductors Telecommunications Transportation Excess MRO Inventory Disposal Shipping / Receiving Support Supplier Management Contractor Management Plant Data Historization OEE Calculations Supplier Quality Tracking Document Management Calibration Support Real-Time Consulting Paper & Forest Products Publishing Telecommunications APM Functionality Shutdown / Turnaround Planning MRO Inventory Optimization Asset Performance Analytics / Intelligence Asset Big Data Predictive Analytics Maintenance Work Requests Planning & Scheduling and Work Order Management Maintenance Process Change Control Management Electronic Work Order Work Instruction Support Preventive & Predictive Maintenance Work Order Support

Maintenance Performance and Visualization Time & Attendance Labor Analytics Employee Training and Certification Management Craft Training Simulation Lifecycle Costing Analysis Direct Machine Tool Integration Embedded Software Maintenance Support MRO Purchase Requests Orders and Inventory Management MRO Storeroom Operations Asset Register Database Mobile Asset Tracking Linear Asset Support Rotable Asset Support FAA Regulated Asset Support Reconfigurable Asset Train Support Lockout / Tagout Compliance Management Tools to Support PdM Tools to Support CBM & RCM Asset Performance Dashboards Mobile Operations Visualization & Management Employee Forecasting & Scheduling Industrial Energy Management Functionality ERP Integration Plant CAD / CAM /

PLM Integration Reliability Planning & Analysis Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model Non-EU Europe Middle East Africa Hosted On-Site on a Dedicated Server Hosted as a Single Instance Multi-Tenant Version at a Third- Party or On-Site <$500 Million Latin America India Asia Pacific >$500 Million North America EU AZ / NZ Java / J2EE Microsoft.NET HTML5 Web Services Weblogic & JBOSS Wildfly On-Premise Perpetual License Hosted at a Cloud Provider

Maintenance Assistant Incorporated in 2008 and headquartered in Toronto, Canada, Maintenance Assistant provides a Cloud-based maintenance and asset management software platform that directly targets both the enterprise and mid-market, specifically in manufacturing, IT, food and beverage and energy and utilities sectors. Maintenance Assistant also offers a turnkey Platform as a Service (PaaS) model to affiliate resellers, MRO vendors, and white label partners. It is privately held with some outside funding. The company is experiencing annual growth in the high double digits and is steadily adding functionality and interoperability options. Its core cloud-based maintenance and asset management product, MA, is available for all typical platforms from the desktop to mobile devices. It supports: Work Orders PM Rotable Assets MRO Inventory Management Multi-Site Implementations Reporting Machine Monitoring I/F API Connections to equipment and other Applications In addition Maintenance Assistant has MA Source, a MRO Marketplace for typical MRO stock item purchases. Maintenance Assistant is available in English (US), English (UK), French, Spanish, Portuguese, German, Dutch, Turkish, Arabic, Korean, and Chinese. It is a multi-tenant implementation that is hosted in the Cloud (AWS) and weekly updates ensure all users have access to the latest features and functions. Maintenance Assistant customers provided very positive reviews of the products and company and noted that the security provided by the Cloud-based solution was greater than they could get with on-premise solutions and the costs were significantly less. With price points starting at less than $250/user/year MA CMMS is an extremely affordable solution. LNS Research believes Maintenance Assistant, while not the first to offer hosted CMMS software, by being a multi-tenant, Cloud-only solution is poised to grow significantly in the marketplace. Its marketing message is appropriate to its audience and it clearly is positioned to take advantage of Smart Connected Assets and IIoT advances once the market demands them. For companies looking for a Cloud-based CMMS or entry level EAM application, Maintenance Assistant bears examination.

Maintenance Assistant at a Glance https://www.maintenanceassistant.com/ Total Coverage Area Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform A&D Automotive Food & Beverage Chemicals Consumer Packaged Goods High-Tech Industrial Equipment Medical Devices Metals Mining Oil & Gas Packaging Paper & Forest Products Pharmaceuticals Publishing Semiconductors Telecommunications Utilities Public Infrastructure Employee Training & Certification Management ERP Integration Asset Performance Analytics Industries Served Consulting Consumer Durables Education APM Functionality Most EAM / CMMS Functionality Maintenance Process Change Management Support PdM Support Shutdown / Turnaround Support Tools to support PdM, CBM, &

Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model Asia Pacific Africa RCM Embedded Software Maintenance Support >$500 Million Latin America Europe India Middle East <$500 Million North America AZ / NZ Java / J2EE Web Services Own Platform Hosted at Third-Party or Cloud Platform Site

Meridium Headquartered in Roanoke, VA, USA, Meridium is one of the earliest providers of core APM functionality. Founded in 1992 the company has been focused on APM since its founding, including CBM, PdM and RCM. Meridium currently offers three APM solutions: Enterprise APM, Enterprise APM Now, and Asset Answers. The company is privately held, although GE holds a 25% interest. As one of the pioneers in the APM space Meridium has established partnerships not only with GE but also with Emerson Process Systems and several EAM providers. Meridium has over 450 employees globally and is present in every major geographical region. The Enterprise APM solution set (APM Foundation, APM Strategy, APM Failure Elimination, APM Mechanical Integrity, APM Safety) is the core APM product offering and is an on-premise licensed version of the solution. Enterprise APM Now is the SaaS offering of the solution set. Meridium also offers extensive consulting and implementation services to assist clients in gaining benefits from APM Modules in the shortest possible time. The company provides pre-implementation services to help design the right project scope for deploying its solution. LNS Research considers the company s APM Solutions to have one of the richest functionality profiles of all the solutions focused on the core aspects of APM. It is not an EAM or CMMS solution, nor does it provide specialized MRO inventory optimization functionality. What it does deliver is clear insight into the actual condition of assets, assuming it is provided with the necessary inputs. It facilitates a reliability and risk-based approach to asset care that permits enterprises to achieve optimum value for the maintenance dollars they do spend. It has capabilities to assist with failure elimination, integrity improvement, and safety. Over 1,200 sites in more than 75 countries (in eight languages) have deployed Enterprise APM in the chemical, mining, oil & gas, power & utilities, transportation and aerospace, and other manufacturing industries. It supports mobile operations and utilizes current technology to deliver functionality across all deployment models. The most current release features a completely re-architected product that can be deployed equally well in all of the models we listed. APM has standard interfaces to SAP, Oracle, and IBM Maximo EAM applications. The solution provides tools for operator inspections and lubrication management and has interfaces to equipment via OPC and OSIsoft PI software, among others and Emerson s AMS Analytics and GE System1. Asset Answers is Meridium s newest solution, developed as a distinct offering that leverages the wealth of asset data that Meridium has aggregated working with aforementioned customers to create a cloud-based benchmarking database. It permits organizations to assess their APM performance against peers in their industry, a global community, or process specific peer comparisons. It categorizes the benchmarking metrics into three categories: 1.) Corrective cost analysis, 2.) Repair event analysis and 3.) Asset availability analysis. It is offered as a cloud-based service to allow quick start-up, scalability, and growth as a company s expertise and needs increase. Meridium was a pioneer in the APM space and did much to define the functionality and analytics associated with asset health assessment and operational risk management from an equipment failure perspective. It has continued to show thought leadership with its Asset Answers solution. The continued evolution of the product set, adding enhanced mobility and support for additional platforms, will keep Meridium a good choice for most companies shortlists if they are looking for an APM solution to integrate with existing or planned EAM solutions.

From a pricing and support perspective Meridium delivers value, but the company does face challenges to its market position from a few directions. One example is lower cost competitors that offer more narrowly focused solution. Another lies in the analytics capabilities and templates offered by larger EAM centric providers with Cloud capabilities and Big Data experience in other applications. All things considered, Meridium will continue to be one of the must-see alternatives for companies trying to build out their APM architecture.

Meridium at a Glance https://www.meridium.com/ Total Coverage Area Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform A&D Chemicals Industrial Equipment Manufacturing Metals Mining Oil & Gas Packaging Paper / Lumber / Forest Products Utilities Transportation Public Infrastructure Maintenance Work Requests Asset Register / Database Compliance Management Tools to Support PdM Tools to Support CBM Tools to Support RCM Asset Data Historization OEE Calculations Asset Performance Dashboards Asset Performance Analytics / Industries Served All of the Emerging and Strength Areas Consulting Education Publishing Automotive Beverages Consumer Durable Goods Consumer Packaged Goods High-Tech Medical Devices Pharmaceuticals Semiconductor Telecommunications APM Functionality Maintenance Work Planning & Scheduling Preventive WO Support Predictive WO Support Shutdown / Turnaround Planning Linear Asset Support (Next Release) Lifecycle Costing Analysis (Next Release)

Company Sizes Served Geographies Served Technology Development Platforms All from Small to Very Large (Over $1 Billion Revenue) Globally Microsoft.NET Web Services HTML5 Java SAP / HANA (To Be Offered Next Release) Intelligence Asset Big Data Analytics Real-Time Maintenance Performance Visualization and Management Mobile Operations Visualization and Management ERP Integration Reliability Planning & Analysis Mechanical Integrity Management Asset Health Management Production Loss Analysis All from $50 Million to Over $1 Billion in Revenue North America Latin America Europe Asia Pacific India Middle east Africa AZ / NZ Technology Delivery Model In most recent release all On-Premise Perpetual License

deployment models are equally and fully supported with Support Hosted at Cloud Provider

MROConnection MROConnection is an LLC registered in Kentucky formed as an alliance of three companies: Xtivity out of London, Ontario, Net Results Group out of Glenview, Kentucky, and Performance Consulting Associates out of Duluth, Georgia. Xtivity and Net Results Group provide technology aspects of the solution set while PCA provides services, as do both Xtivity and NRG. This ownership structure is somewhat unique in the APM space and allows for a single point of contact and responsibility when implementing the MRO inventory and supply chain optimization services that MROConnection provides. Typically delivered as part of an overall project that includes services, the key technology elements of the MROConnection solution set are: xspend a SaaS MRO spending analytics application MRO3i a tool to capture part identification information xio Pulse a SaaS MRO inventory optimization application xio Corporate View an enterprise MRO inventory Dashboard solution MRO Airflow an application to support disposal of excess MRO materials By combining the elements of these solutions and the services the three companies offer MROConnection is able to deliver a comprehensive MRO inventory management and optimization package. It predominantly serves the North American market, although it does have a broader global presence. It has focused on industries that are asset intensive and tightly regulated such as pharmaceuticals, but has customers in many other segments of manufacturing as well. As a narrowly focused solution MROConnection does not yet significantly play into the IIoT or Smart Connected Asset space, but as these technologies become more pervasive MROConnection will have to expand functionality and develop the supporting marketing to lead customers in the deployment of them. For companies looking for a near turnkey MRO inventory optimization program the products and services offered by MROConnection bear investigation. For those companies that are looking for a broader APM solution set or one that is available as an on-premise alternative MROConnection may not be the best fit, but the consulting services offered are still capable of fast tracking a project. Clients should also investigate Xtivity (which is profiled later in this guide) and the MRO3I Technology Suite, which is the broader solution set offered by NRG (not evaluated as part of this guide) and includes: MRO Invest, which provides for item identification, stocking decision making, grey market analysis and lifecycle analytics for redeployment, resale, and disposal of excess MRO items. Black Stock Walkdown, which is an Android application that enables the identification of MRO items, including description enrichment, association to stocking locations, condition status, handling & storage practices, and disposition tagging. RAM BOM (Reliability Availability and Maintainability Bill of Material), which is an Android application that supports item association to equipment and locations. MRO Provisioning, which is a SaaS application that guides initial MRO stocking decisions at multiple points in the Asset Lifecycle. MRO Dispositioning, which is a SaaS application that links to the MRO grey market for the purpose of item valuation, determining resale viability, and identifying potential buyers.

MRO OptiX, which is a tool to assist in the assessment and development of MRO Lifecycle practices to achieve business and operational objectives. Lifecycle Analytics, which is a SaaS application used in conducting multi-site, multi-level analytics in supply chain performance, spend analysis, item performance, item equals/substitutes, and MRO investments, and MRO strategies evaluation

MROConnection at a Glance http://www.mroconnection.com/ Industries Served APM Functionality Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model Total Coverage Area A&D Consumer Durable Goods Industrial Equipment Medical Devices Metals Packaging Semiconductors Maintenance Work Request / Order Support Shutdown / Turnaround Planning Support Excess MRO Inventory Disposal ERP Integration Remainder of World Not Listed as a Strength Emerging Strength/Other Telecommunications Area of Strength/Predominant Delivery Model/Platform Automotive Food & Beverage Chemicals Mining Oil & Gas Packaging Paper & Forest Products Pharmaceuticals Utilities Transportation: Air / Rail / Maritime MRO Management and Optimization All North America Middle East AZ / NZ Java / J2EE ASP.Net Net4.5 / SQL Hosted at a Cloud Provider

Mtell Mtelligence Corporation, which uses the name Mtell, is based in San Diego CA. It is privately held and was founded in 2006. It currently has approximately 20 employees and is focused on predictive analytics/cbm and intelligent alarming in the APM space. The principals have considerable experience in the process automation and manufacturing sector, as well as a track record in launching successful software companies. Mtell s solutions are deployed globally with implementations in South Africa, the Middle East, Australia, India, and North and South America. It has customers in the Oil & Gas, Chemicals, Mining, Utilities, Transportation and Pharmaceutical industries. Mtell currently has four products serving the APM market: Basis Entry level solution that provides the linkage between process data, EAM systems and CBM decision making Previse Predictive analytics that uses machine learning to predict machine and process degradation Reservoir Enterprise capable data repository for time series, relational, and other indexed information available at plant locations and remote data centers Summit Combination of the above bringing all together along with services in a complete solution implementation. Mtell s target clients are in asset intensive or regulated industries and it focuses on large, mid-sized to tier one companies with substantial asset holdings. It typically has multi-site implementations in these customers, yet each deal is typically in the $50K-$100K range meaning the solution has quick payback or ROI. Mtell targets plant and division level decision makers and works from the success breeds success model. Mtell offers implementation and training services in addition to its products. While it previously has deployed its solutions in an on-premise perpetual license model it is transitioning to a subscription based offering. Mtell distinguishes itself by providing a machine learning approach to prescriptive analytics which includes predictions of outcomes along with automatic initiation of action to avoid or change the outcome. It is a low-touch product where the software does the work instead of analysts and clients report that it implements easier, faster, and generates payback much earlier than other solutions that were evaluated. It does not use models or rules, but detects patterns in the digital sensor data streams that indicate normal operations, degradation and failures. References report few or no false alarms and it tells the end user when a failure will occur and why the failure will occur with the advance notice to enable them to make decisions to avoid or mitigate the impending degradation or failure. Mtell is developing a series of partnerships, which has resulted in deployments that have been scaled to some impressive levels. Clients looking for cutting edge PdM predictive technology should consider Mtell but remain cognizant of the company s size and support capabilities. The prescriptive approach Mtell utilizes is different than many of the traditional predictive analytics providers in the market. Given the low implementation costs and the potential benefits, the risks are minimal.

Mtell at a Glance http://mtell.com/ Industries Served APM Functionality Company Sizes Total Coverage Area Maintenance Work Order Management Electronic Work Instruction Support PM WO Support PdM WO Support Asset Registry Linear Asset Support Rotable Asset Support Tools to Support PdM, CBM, RCM Plant Data Historization OEE Calculation Asset Performance Analytics Performance Visualization and Dashboards Asset Big Data Analytics Industrial Energy Management ERP Integration Reliability Planning Emerging Strength/Other Chemicals Metals Mining Oil & Gas Pharmaceuticals >$500 Million Area of Strength/Predominant Delivery Model/Platform Industrial Equipment Utilities Transportation: Air / Rail / Maritime

Served Geographies Served Technology Development Platforms Technology Delivery Model Latin America EU Middle East AZ / NZ On-Premise Perpetual License North America Microsoft.NET C / C++ ASP.Net Web Services SAP NetWeaver SAP / HANA On-Premise Periodic License

Oniqua Based out of Brisbane, QSLD, Australia, Oniqua is a specialist APM solution provider that has focused on MRO inventory analytics and optimization and maintenance and procurement analytics. The company was founded in 1990 and was acquired by the ASCO Group of companies (an oil & gas services company) in 2012. Oniqua has over 50 employees in offices in Australia, South Africa, Chile, the UK and the US. It has users in over 30 countries and more than $12 billion worth of spares, materials, and assets under management. The company s roots are in the mining sector but it has expanded to serve asset intensive industries across the board. Oniqua Analytics Solution (OAS) is the company s core product and is available as either onpremise software or by a subscription-based service. There are three paid levels of service, each with increasing capabilities. OAS uses a combination of proprietary and industry algorithms to optimize Inventory, Procurement and Maintenance decisions. Optimization recommendations are accessed through the Citrix workbench client and SAP Business Objects reports. OAS is based on four key components. The Workbench Client is the primary access mechanism for users to interact with the cloud-based solution. Based on the Microsoft SQL Server, Datamart is managed by Oniqua and is the repository for each client s single tenanted database. There is Export and Upload capability to act as the interface to various ERP applications and finally several embedded thirdparty products to facilitate reporting and dashboarding using Crystal Reports and SAP Business Objects BI Suite/Edge BI and Apache Tomcat provides Web application server capability. OAS integrates with all leading ERP applications and has a well-defined process to integrate with less common ERP applications and EAM applications. Material information and related data are automatically imported into OAS and recommendations are exported to the ERP upon an analyst accepting a recommendation, or an automated basis. Oniqua also provides extensive consulting on both the implementation of its own products but also on general MRO data issues including: Catalog Master Data standardization/cleansing Bill of Materials development Procurement analysis Custom consulting related to inventory management and supplier relationship management and procurement practices Training on the above topics Typical results from implementing Oniqua s solutions include: Significant MRO inventory reductions; up to 50% 25% +/- lower replenishment costs Up to 50% reductions in stock-outs Corresponding maintenance budget savings ROI that is as much as four times investment costs LNS Research s take is that any industry that has a significant reliance on assets that is trying to achieve Operational Excellence in the area of APM needs to include MRO inventory optimization as part of its overall APM toolkit. Oniqua was one of the first companies to address this space, is one of the most established MRO inventory optimization providers in the market, and should be

considered by all companies seeking solutions in this category. While small, its narrow focus has allowed it to deliver high value to its clients. As a smaller company it does face some challenges such as competition from larger competitors, particularly EAM and ERP providers that are adding extensive analytics to their product lines, but with its domain knowledge it remains a viable provider for the foreseeable future.

Oniqua at a Glance http://oniqua.com/ Total Coverage Area Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform Industries Served Paper & Forest Products Oil & Gas Chemicals Industrial Equipment Metals Mining Utilities Public Transport Public Infrastructure APM Functionality Procure to Pay Effectiveness Pricing Analysis Functionalities Listed in Emerging Strengths and Strengths Categories Excess MRO Inventory Disposal Lifecycle Costing Analysis MRO Purchase Requests MRO Inventory Management MRO Storeroom Operations MRO Inventory Optimization Procurement Analysis Lead Time Analysis Service Level Analysis Supplier Performance Management Supplier Quality Tracking Asset Performance Dashboards Criticality Analysis Asset Performance Analytics / Intelligence ERP/EAM Integration

Company Sizes Served <$500 Million $500 Million - $1 Billion >$1 Billion Geographies Served Technology Development Platforms Technology Delivery Model India Middle East Africa On-Premise Perpetual License with Hosted at a Third- Party Site EU North America Latin America Asia Pacific AZ / NZ Java / J2EE Hosted at a Cloud Supplier

Oracle Headquartered out of Redwood Shores, CA, Oracle is one of the largest IT companies in the world, with offerings across a wide portfolio of engineered computer hardware and enterprise software applications. For the purposes of this report, LNS Research evaluated Oracle on its ability to deliver APM software functionalities across a variety of industries by including the following software EAM and CBM/RCM enabling technologies and solutions: Oracle E-Business Suite, including the Enterprise Asset Management (EAM) solution Oracle Inventory Optimization JD Edwards World Plant and Equipment Maintenance Management JD Edwards EnterpriseOne Asset Lifecycle Management Oracle Complex Maintenance, Repair, and Overhaul Oracle Work and Asset Management Oracle Asset Lifecycle Management Oracle Management Operations Center Oracle s predictive analytics applications Together with the vendor s popular database technology, Edge Servers and ERP, MOM, CRM, SCM, and other business management offerings, Oracle aims to help improve productivity, ensure compliance, and align the value chains of manufacturing and asset intensive enterprises. Oracle can additionally deliver data management and automation capabilities for product development and quality with its Agile PLM and Document Management software, although these offerings are not explicitly covered in this guide. This broad portfolio of APM solutions has been developed through a combination of organic development and via acquisition. Some of the solutions are pre-integrated while others can be integrated or interfaced via the Oracle Fusion platform. With this extremely broad set of capabilities virtually any manufacturing or asset intensive industry can find a broad range of APM functionality targeted to its specific industry or otherwise appropriate. However, not every solution is suitable for every industry and this is one of the few caveats LNS Research has when users are evaluating Oracle solutions: Companies must understand what is being evaluated and exactly how it will be integrated into the current environment. The summary charts in the earlier section and the Oracle at a Glance tables below reflect the amalgamated responses and are not meant to imply every Oracle product has every type of functionality. However, with the relative ease of integrating various Oracle components together there can be some mixing among product families of specific APM capabilities. For companies that have already invested in the Oracle technology stack, LNS Research believes that investing in Oracle s APM capabilities are a natural extension. However, LNS Research also believes that some may find that they prefer to integrate other, more specialized and developed APM products that are not so tightly bound to the Oracle ERP and database applications. For some users, the autonomy and flexibility of a loosely coupled APM system may be more appropriate for their business needs. In the EAM end of the APM market Oracle s products are mature and fullfeatured and will more than satisfy the requirements of all but the most specialized companies. In the data collection for CBM part of the APM spectrum Oracle has highly capable products such as the Manufacturing Operations Center but it is best suited for companies already invested in Oracle.

For companies looking for APM predictive analytics the choice is really dependent on their own level of sophistication. Oracle s maintenance related predictive tools are developing quite well and will fit well, but for organizations that have very mature and rich capabilities, right now other more specialized alternatives should also be considered. Oracle is making what LNS Research believes are appropriate investments in Cloud, Big Data/Analytics, Mobility, and the IoT, and the company is well positioned to continue to grow its presence in the APM space. LNS Research feels, for those companies with IT organizations with Oracle integration experience or those that are willing to leverage service providers including Oracle itself, that the Oracle set of APM solutions can be part of a comprehensive APM architecture.

Oracle at a Glance http://www.oracle.com/index.html Industries Served APM Functionality Total Coverage Area All Listed in Strength Column Consulting Maintenance Work Planning & Scheduling Maintenance Process Change Control Management Electronic Work Order Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform A&D Automotive Food & Beverage Chemicals Consumer Durable Goods Education High-Tech Industrial Equipment Medical Devices Metals Mining Oil & Gas Packaging Paper & Forest Products Pharmaceuticals Publishing Semiconductors Telecommunications Utilities Public Infrastructure Transport: Air / Rail / Maritime Maintenance Work Requests Maintenance Work Orders PM & PdM WO Support Shutdown /

Company Sizes Served Geographies Served Technology Development Platforms Rotable Asset Support Lockout / Tagout Compliance Management Document Management Calibration Support Tools to Support PdM & CBM Plant Data Historization OEE Calculation Asset Performance Dashboards Asset Performance Analytics Asset Big Data Analytics Real-Time Maintenance Performance Visualization Employee Management & Analytics Exposures Management Energy Management PLM Integration Lifecycle Costing Analysis Reliability Planning <$50 Million Turnaround Planning MRO Materials Management & Optimization Contractor & Supplier Management Supplier Quality Tracking Asset Registry Mobile Asset Tracking Linear Asset Support FAA Regulated Asset Support Reconfigurable Asset Support Tools to Support RCM Mobile Operations Support Time & Attendance ERP Integration >$50 Million All Java / J2EE Oracle Forms

Technology Delivery Model All Others PL / SQL Perpetual On- Premise

Rockwell Automation A longtime player in the industrial automation and information market space, Rockwell Automation is headquartered in Milwaukee, WI and has offices and a large distribution and system integration network to serve customers around the globe. The Rockwell Automation FactoryTalk information software portfolio enables manufacturers to better visualize or gain insight into production operations, analyze sources of inefficiencies, poor quality, or downtime, and provide standardized workflows and procedures to optimize production operations. In addition, Rockwell Automation also provides services and some underlying technology in the APM space. The three primary focus areas of Rockwell Automation s services offerings are: MRO Process Management Storeroom Services Spare Parts Management All of these are being productized and the Rockwell Automation strategy is to deliver them as products going forward. On the technology side Rockwell Automation provides key network management technology in partnership with Cisco, Panduit, and Endress & Hauser, EMI / dashboarding for OEE and tracking equipment performance and analytics to support CBM and a process data historian. In addition Rockwell has embedded some of these capabilities in some of the automation, and drives products to the benefit of both end users and OEMs that embed Rockwell Automation technology in their own products as part of their Asset Center offering. Unlike many of its competitors in the control and automation space, Rockwell Automation s focus is primarily on the services aspect of asset management. It does have strong messaging around the IIoT and can articulate the value of deploying Smart Connected Assets, but it focuses its APM marketing message on its Asset Management services offering. The company is building out a Cloud infrastructure to support this services offering as well and has remote monitoring tools. Rockwell Automation s global reach and presence in many industries make it a safe choice if a customer is seeking APM related services, particularly if it already has a significant investment in Rockwell Automation equipment and technology. LNS Research believes Rockwell Automation will continue to invest in the underlying technology and services that enhance APM and will have a role in many enterprises overall APM strategy.

Rockwell Automation at a Glance http://www.rockwellautomation.com/ Total Coverage Area Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform Industries Served Semiconductors A&D Automotive Food & Beverage Chemicals Consumer Durable Goods Consumer Packaged Goods High-Tech Industrial Equipment Medical Devices Metals Mining Oil & Gas Packaging Paper & Forest Products Pharmaceuticals Utilities APM Functionality See Section with Summary Charts as many of Rockwell Automation s capabilities in this category are services offerings and not products Company Sizes Served Geographies Served Technology <$50 Million >$50 Million All Microsoft.NET

Development Platforms Technology Delivery Model Hosted at Dedicated Server or on a Public Cloud Server C / C++ ASP ASP.NET HTML5 Web Services Microsoft SharePoint Perpetual On- Premise License

SAP A longtime provider in the Enterprise Application space, SAP was founded in 1972 and has its worldwide headquarters in Walldorf, Germany. Although known for its large ERP presence and versatile business configurability, the company has built up one of the largest ecosystems of manufacturing technology and solution partners, along with developing, acquiring, and integrating APM software solutions for a wide range of manufacturing and asset intensive industries. One of SAP s key strengths is its ability to create customer value by supporting end-to-end business process improvement, and APM is an area that SAP has delivered capabilities in for more than 30 years, beginning with its Plant Maintenance (PM) module. Over time it has expanded its coverage in the APM space by growing PM into a full EAM solution and was one of the very first vendors to do so. It has expanded its functionality in the core EAM space to encompass almost every industry and has support for some of the most complex asset trains, such as linear assets as found in public infrastructure, rail, and utilities. SAP has moved beyond core EAM functionality in several ways. One is through a very tight relationship with Meridium for more traditional CBM/RCM aspects of APM. With the advent of the SAP HANA solution and Big Data and Predictive Analytics SAP is also beginning to move into providing capabilities in this area directly. Another close SAP partner is process data historian provider OSIsoft. The combination of the OSIsoft PI historian technology with SAP Predictive Analytics capabilities will enable some organizations without the rich needs satisfied by the Meridium solution to accomplish basic CBM activities with an all-sap solution using MII/PCo or Predictive Maintenance on HANA. Customers have also leveraged the functionality in other SAP Applications modules like the Quality module to provide calibration management, process safety management and other process centric functions. Likewise, leveraging the EHS module exposures management and other health and safety functionality can be deployed. SAP also has a predictive maintenance solution set called SAP Predictive Maintenance and Service. SAP is widely deployed across virtually every industry and across every geography, although from an APM perspective few organizations have rolled out every APM capability on a global scale. LNS Research sees SAP as an extremely viable APM provider that will continue to evolve over time and which is being aggressive about adopting the technology that will enable it to take advantage of the wealth of information that the IIoT will expose. SAP is very well positioned to become a strong player in the Smart Connected Asset model that LNS Research believes will dominate the APM space over the next 10 years. With its MOM, EHS, Quality, APM, and Sustainability / Energy management solutions SAP is well positioned to be a platform for many enterprises pursuit of Operational Excellence. Sometimes criticized for its complexity, cost, and service-intensive deployments, LNS Research has found that enterprises that opt to deploy SAP using templated approaches and focus on deploying only the elements they need to achieve their essential operational objectives can improve their business performance and avoid common pitfalls. LNS Research believes existing SAP customers that have SAP EAM should stay abreast of SAP s other moves in the APM space, as the company is well positioned to help clients adopt newer technologies, such as APM in the Cloud, Big Data, and Predictive Analytics, and IIoT capabilities. This does not mean that other suppliers do not add value and should not be considered, but that given SAP s track record of incorporating technology advancements over time, it would make a good candidate as a strategic partner.

SAP at a Glance http://go.sap.com/index.html Industries Served APM Functionality Total Coverage Area SAP provides virtually every APM related function, whether through its APM module, supporting modules such as Quality or EHS, or via partners like Meridium and OSIsoft Emerging Strength/Other Predictive Analytics functions related to APM Area of Strength/Predominant Delivery Model/Platform All Industries Most EAM functionality is strength Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model <$50 Million >$50 Million All Web Services SAP NetWeaver SAP HANA Primarily via On- Premise Perpetual or Periodic Licenses via SaaS on SAP- Hosted Platforms

Schneider Electric Schneider Electric is a 25 billion, multinational electricity distribution and process and building automation management company founded in 1836. At the time of this publication there was an announcement of a deal with the UK company AVEVA to create a new software business. While Schneider Electric embeds APM related capabilities in some of its automation and drives products, this guide focuses solely on the APM solutions provided by what was the Invensys business unit and the products from InStep, acquired in 2014, and which will subsequently be part of the new Aveva Software unit that will have a new named yet to be determined. The business unit that was Invensys, along with its dedicated software distribution and support network, does business in over 180 countries in the world across a wide variety of manufacturing industries. The primary software brands represented in this APM guide are Avantis, SimSci and Wonderware, with the primary focus being on the Avantis Enterprise EAM product line, which includes the products that were part of InStep. Key products in the Wonderware and Avantis line are: Avantis.PRO Avantis.DSS Avantis Condition Manager Avantis PRiSM Wonderware edna IntelaTrac The Avantis EAM solution, Avantis.PRO, has its roots in the Marcam ERP product, which was acquired by Invensys. Due to this historical manufacturing and process industries background Avantis has always had a functional profile that is well suited to manufacturing and asset intensive industries. As reflected in the at a Glance table that follows, Avantis will meet the needs of most companies seeking a full function EAM. Avantis.DSS is a KPI dashboarding and reporting tool for maintenance data. It is essentially an EMI solution specifically optimized to display APM data. Avantis Condition Manager is an intelligent real-time condition management solution that collects and analyzes real-time diagnostic information from any plant production asset. It can trigger actions in the Avantis EAM or IBM s Maximo EAM and SAP s PM module. With the acquisition of InStep late last year Schneider Electric adds robust CBM/RCM capabilities to the Avantis product set with Avantis PRiSM. Note that Avantis has a specific module Avantis CBM, which adds basic CBM functionality while PRiSM adds additional predictive maintenance functionality for risk-based maintenance. PRiSM is a predictive analytics solution for online asset health and performance monitoring. It is equipment manufacturer agnostic and uses both data driven models as well as advanced pattern recognition software to identify potential failures. It also has a Web-based tool for root cause analysis and fault diagnostics. InteleTrac is a Wonderware solution supporting the mobile workforce and includes both hardware and software.

LNS Research sees Schneider Electric making the right investments in IIoT technology, software, and services to become one of the broader APM solution providers. It is one of the few providers in the market that offers all elements of APM from the factory floor to enterprise level EAM. Schneider Electric clearly understands that APM is a fundamental element of Operational Excellence and merits investigation by any enterprise seeking either a single source, complete APM solution or components to integrate into its own architecture. Schneider Electric also operates a monitoring and diagnostic services center (MDSC) for remotely monitoring customers industrial assets as a services-based offering. As part of this service Schneider Electric engineers performs the monitoring of assets, provides early warning alerts, and provides diagnostic guidance to customers.

Schneider Electric at a Glance http://www.schneider-electric.com/ww/en/ Industries Served APM Functionality Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model Total Coverage Area Automotive Consulting Education High-Tech Industrial Equipment Packaging Pharmaceuticals Excess MRO Inventory Disposal Embedded Software Support <$50 Million Hosted at Suppliers Third Party or Cloud Site Emerging Strength/Other Linear Asset Support Asset Big Data Analytics Non-EU Europe India Middle East Area of Strength/Predominant Delivery Model/Platform Food & Beverage Chemicals Consumer Durable Goods Consumer Packaged Goods Metals Mining Oil & Gas Paper & Forest Products Utilities Virtually all except for those listed in first or second column > $50 Million North America Latin America EU Africa Asia Pacific AZ / NZ C / C++ Web Services HTML5 Perpetual On- Premise License

Siemens Based in Germany, Siemens is a more than 165-year-old global electronics and electrical engineering company, operating in the industry, energy, healthcare, and infrastructure and cities sectors. Siemens is one of the largest vendors in the industrial / manufacturing market space with a broad range of offerings in automation, software, and services. The company is well known for its prowess in Industrial Automation, and it also has capable offerings for PLM software, MES, and EMI. Based on recent acquisitions and developments, Siemens is also extending its solutions into EQMS. As a diversified volume manufacturer itself, Siemens has a good understanding of the needs of engineering, manufacturing, and IT executives, allowing it to offer a broad set of functionalities to many industries. In the APM sector Siemens approach is fundamentally to offer advanced reliability and predictive solutions for its own products, although it is expanding its coverage to include thirdparty drives and machinery. It also provides enabling technology at both the process automation level as well as via its portfolio of PLM related applications. Siemens brings its APM capabilities to market under primarily two business units, Digital Factory (DF), and Process Systems & Drives (PD). Some of the key products and technologies related to APM are: SIMATIC Win CC (DF) B Data (energy management) (DF) SIMATIC IT (DF) Siemens PLM Software with Tecnomatix, Teamcenter, and NX (DF) COMOS and COMOS Walkinside (ITS) (PD) 3D Plant Design & Modeling Sinumerik Integrate (DF) CNC Automation Support TIA Portal (DF) SIMIT and PCS 7 (PD) Simulation and Process Control Plant Data Services (energy and condition monitoring) (DF PD) Siemens can deliver a fairly broad spectrum of APM functionality but it is spread across many different products and services. The vast majority of these are offered by each individual product group with functionality specifically defined for each product family. This necessitates purchasing many different solutions that would need to be integrated with each other if a single comprehensive solution is the objective. This can lead to complex architectures and high support costs. On the other hand being so focused on the automation and drives hardware has allowed Siemens to deliver high value results with low initial implementation costs. For end-users with a Siemens only, or a predominantly Siemens automation and machinery environment, the machine-specific APM functionality that Siemens can provide makes sense to consider. For environments that contain a mix of vendors and are seeking to develop an integrated APM platform alternatives may make more sense, although individual Siemens APM applications may still be appropriate provided they can plug into your APM platform solution. LNS Research sees Siemens as a credible APM solutions provider that has the underlying technology to help end-users deploy Smart Connected Assets and leverage the IIoT. The challenge that most users face is identifying what pieces and parts are needed to accomplish any specific

APM goal as Siemens has minimal APM specific marketing and no clear focus on the APM topic, although it acknowledges its importance.

Siemens at a Glance http://www.siemens.com/entry/cc/en/ Total Coverage Area Emerging Strength/Other Area of Strength/Predominant Delivery Model/Platform Utilities* A&D Automotive Food & Beverage Chemicals Consumer Durable Goods Consumer Packaged Goods Industrial Equipment Medical Devices Metals Mining Packaging Semiconductors Electronic Work Instruction Support Supplier Quality Tracking Compliance Management Document Management Tools to Support PdM Plant Data Historization OEE Calculation Asset Performance Dashboards Energy Management ERP Integration Industries Served Paper & Forest Products Utilities* Pharmaceuticals Oil & Gas APM Functionality Maintenance WO & Request Support Maintenance Work Process Change Support Shutdown / Turnaround Support MRO Materials Requests and Purchase Orders Shipping & Receiving Support Supplier & Contractor Management Asset Registry Linear Asset Support Rotable Asset PM WO Support PdM WO Support Mobile Asset Tracking Tools to Support CBM Asset Performance Analytics Asset Big Data Analytics Real-Time Performance Visualization Mobile Operations

Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model Support Calibration Support Employee Training & Certification Management Lifecycle Costing Analysis Simulation Non-EU Europe Asia Pacific* Middle East Africa AZ / NZ Microsoft.NET* Hosted as Siemens on Dedicated Server Visualization North America* Latin America* India Asia Pacific* HTML5* SAP / HANA PLM Integration Reliability Planning Direct Machine Tool Integration Embedded Software Maintenance Support All North America* Latin America* EU Microsoft.NET* Web Services* SAP / HANA On-Premise Periodic or Perpetual License *Product Specific

Xtivity Xtivity is a privately held company headquartered in Toronto, Ontario. Its primary focus is MRO inventory optimization. The company is just over 10 years old and its core product is the xio Inventory Optimizer. As noted in the earlier review of MROConnection in this guide, Xtivity is one of the three key partners in that endeavor. It is a relatively small company with less than 20 employees. It can serve the client base it has with such a small team because it offers only a Cloudbased solution that simplifies support and implementation. The xio optimizer and the Pulse reporting tool products coupled with consulting services delivered by Xtivity or through its MROConnection partners provide a way for organizations to essentially outsource their MRO inventory optimization process. Xtivity delivers this capability through the xio Service offering. One of the differentiating factors in the xio optimizer is the rigorous academic background behind the optimization algorithm. This enables Xtivity to deliver readily captured results relatively quickly. The challenge that Xtivity faces is that as such a small company and being linked to services its growth is more limited than a product focused company in the same space. Delivery via the Cloud mitigates that to some degree but end users looking at Xtivity need factor the company s ability to support them into their decision making process when considering MRO inventory optimizer alternatives. The tradeoff of functionality versus supportability is a common one when dealing with smaller startups and while the MROConnection alliance mitigates it somewhat each user will have to decide on their own tolerance for risk. Overall we believe Xtvity offers a solution worth evaluating, especially for North American companies, even those with global operations.

Xtivity at a Glance http://www.xtivity.com/ Industries Served APM Functionality Company Sizes Served Geographies Served Technology Development Platforms Technology Delivery Model Total Coverage Area A&D Consulting Consumer Durable Goods Consumer Packaged Goods Industrial Equipment Medical Devices Metals Packaging Semiconductors Telecommunications Rest of World Not Listed in Other Columns Emerging Strength/Other Middle East Area of Strength/Predominant Delivery Model/Platform Automotive Food & Beverage Chemicals Mining Oil & Gas Paper & Forest Products Pharmaceuticals Utilities Transport: Air / Rail / Maritime MRO Material Management & Optimization (Except Storeroom Operations) ERP Integration All North America Latin America AZ / NZ Java / J2EE ASP.NET NET.45 / SQL Hosted at a Cloud Provider

Concluding Thoughts Since healthy assets are the foundation of a healthy business Asset Performance Management software plays a key role in helping enterprises achieve Operational Excellence. It contributes to improved quality, safety, environmental compliance, and manufacturing operations availability and performance. It enables people to execute the processes that are essential to keeping facilities producing the goods and services that are the foundation of the enterprise s existence. The information in this guide is intended to serve as a critical resource for executives at the starting point in their journey toward selecting APM solutions. By breaking down vendors by industries served, functionalities, technology delivery platforms, and so on, executives can create a shortlist of potential solutions that meet their needs and expectations. Selecting and implementing a comprehensive APM solution can be a laborious and complex process; however, market leading companies have greatly benefited from the power of both integrated and specialized APM solutions. LNS Research is happy to participate in the entire process of selecting a vendor, including confirming which vendors should be on the shortlist, managing the RFP process, and making the final decision. More specifically, LNS Research can help in the following ways: Prepare draft RFP document, review, and finalize with client Send RFP to approximately three to five top vendors and manage all subsequent communications Collect all responses and prepare summary report for client executives Analyze results in conjunction with client and provide recommendation for choices 1, 2, and 3 Act as advisor on any subsequent proof of concept projects For more information on how LNS Research can facilitate the solution selection process or for any questions or comments, please contact us by email at info@lnsresearch.com. Executives interested in an APM implementation may also be interested in the following LNS Research reports: Asset Performance Management Best Practices Guide Asset Performance Management Application Landscape