Page 1 CORPORATE PROFILE

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Page 1 CORPORATE PROFILE

Who we are? Blau Advisors has become a model in consulting services rendering, due to its long-term commitment with clients. Project goal achievement and succeeding in client s project objectives are our main guarantees. The way we work is based in our qualified and experienced team and in the development of a custom solution for any of our client s challenges. Blau Advisors is an example in business consulting as a result of its continuous increase of portfolio and its geographical presence since its foundation in 2003. Due to that, we offer our clients to walk along together to meet their goals by applying our solutions. Page 2

Business lines Blau Advisors carries out its activity trough three main areas: Page 3

Page 4 The services that are developed in this area are the following:

E-Government: New regulatory frameworks in addition to technological evolution have defined a new schema for communications between public entities and the society. Our services include digital public services deployment by implementing our business process management system. Page 5

Business Intelligence: Having the data is not enough. You need to define a set of strategies and tools ready to drive knowledge management and creation by analysing available data in the company. Blau Advisors, Pentaho s Partner, combines IT skills and organization's knowledge for building smart and useful solutions for decision making based on data analysis. Page 6

Business Process Definitions and Automation: It s necessary to make a functional definition of the organizational processes in order to make a deep analysis of them. This will help us to determine if the process steps are the most appropriate in order to deliver our product or service. After defining and analysing these processes is the moment to make them more efficient, faster and error free by implementing a BPM suite like Intalio BPM. Blau Advisors is its Spanish partner. Our services include the BPMS integration with legacy systems. Our expertise warrants your success. Page 7

Systems integration: The organizations have a heterogeneous ICT ecosystem having multiple applications participating in key strategic processes. It s vital that this entire ICT ecosystem was able to interact and work together forming a single system, providing all the information needed to make decisions in real time. Our team is using the most appropriate programming tools to tackle any project successfully. Page 8

Information Security: ISO 27000, ITIL: Intensive ICT usage demands to acquire a minimum of information security standards. Successful independent organizations certifications on the adopted security policies are the way to certify the correct standard implementation. Blau Advisors, since its foundation, uses and encourages its team work and customers for an excellent ICT usage encouraging them to certify their competences on these activities. Page 9

Page 10 The services that are developed in this area are the following:

Public services profitability assessment: Maximizing resource profitability is a key element to offer top quality public services. Public bodies need to control service execution profitability in a deep detail. Our services allow to estimate the effectiveness on budget usage and to optimize public services rendering controlling resource usage and consumption. Page 11

Definition and development of excellence brands: In order to obtain cohesion within local stakeholders and a single identity creation Public Administration must create recognized and localized brands that allow to certify the excellence of the products, services and behaviour of the local agents on the fields of quality, environment, information security and social responsibility. Blau Advisors has defined local standard and brands for several territories and fields. Page 12

Standard of economic development strategies: Our multidisciplinary team makes possible to define instruments and cross-section policies that allow, under a economical development promotion view, to boost territorial activity, to improve economic agents and to create new bodies. Page 13

R+D+I projects and cooperation (National and International): The inclusion within the corporate strategy of the R+D+i is the key to the differentiation and the competitiveness. We can't go alone in this way; it's necessary to work side by side to complement our knowledge and skills. We must find this support around the world. We will be your Partner to achieve it. In Blau we are specialized in finance research, consortiums creation, preparation of proposals, Project Management and its evaluation through the KPI analysis. Page 14

The services that are developed in this area are the following: Page 15

Assessments and surveys: We must know our weaknesses to improve. In the first stage we analyse the state of the art and, then, we define and suggest the improvements to be implemented. We help our clients to improve day by day performing qualitative and quantitative surveys according to statistical reliability that allow to set action plans. Page 16

Personal Data Protection Act: Elements like data protection, confidentially and nondisclosing are legal requirements that companies must accomplish and sometimes they don t know how to do it. Our experienced team in legal requirements analyzes companies legal situation and implement the actions to meet regulations. Page 17

Mystery Shopping: When companies want to measure quality and customer service, our specialized consultants perform an anonymous survey that analyzes key elements surrounding sales and service delivery like customer care, brand image or after sales in order to help them to detect weaknesses in order to improve their market competiveness. Page 18

Corporate Social Responsibility (CSR): Innovative companies must justify not only its quality and its safe at work, but also must demonstrate its corporate social performance. Their business ethics must contribute to the public sphere improving its triple bottom line: people, environment, and profit. At Blau Advisors we share this feelings and commitments and we help businesses to implement to make it come true adding value to their business model. Page 19

Management systems: quality, environment, safety, health, supply chain, R+D +i systems, calibration and testing laboratories, etc.: The implementation of management systems has become a key factor to increase the competitiveness of companies. In Blau Advisors are specialists in implementing quality management systems ISO 9001, excellence models such as EFQM Model, environmental systems ISO 14001 and EMAS Regulation, quality assurance at nuclear installations UNE 73401, UNE 166,002 R+D+I, security and health management systems OHSAS 18001, calibration and testing laboratories management systems ISO 17025, or safety in the supply chain ISO 28000, among others. We are pioneers in realization of implementations that contributed to give an added value to the organizations. Page 20

Blau Advisors Partners Our main actual partners are: Page 21

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