Support to Reading Groups

Similar documents
Client Ticketing System

State Library of Western Australia Get-It loan and copy service

West Lothian Libraries How to. Guide

Essential Library Skills. Getting the Most from the Online Catalogue. September Trinity College Library Dublin, College Street, Dublin 2

IT HELP Desk Dashboard ManageEngine Service Desk Plus User Guide

Using the ABB Supplier Inquiry Form

#1 - Get Your Team Registered Online

IPA Help Desk. How to use Self-Service portal. [Version 1.0] [28/12/1435 H] FRM CC-UME-V001

Customer Support Services

Borrowing From the Library - A Guide to Borrowing Books

Footprints Customer Interface Guide

Engaged Management ReView Reviewer Guidelines V.1.0. Friday, March 11, 2015

Know How to Use epukapuka on a Tablet January 2015

IT Service Manager Agent Guide

Administrator s Plus. Backup Process. A Get Started Guide

Step by Step. Use the Cloud Login Website

How To Use OverDrive using a Windows PC

1) Go to the following URL: 2) Login with your NUS account and password.

How to Make Register and Make Online Bookings

Axis 360 Administrator User Manual. May 2015

APA On-Line Fellows Application Platform Instructions for Endorsers

AFO 414 Accept payments

Tips & Tricks. Guide to Accessing and Navigating Around the ABB Customer Portal and Downloading LinkOne Software

MY HELPDESK - END-USER CONSOLE...

MEETING CHILDREN, EDUCATION, LIBRARIES & SAFEGUARDING COMMITTEE DATE AND TIME WEDNESDAY 23RD MARCH, 2016 AT 7.00 PM VENUE

How to download EBSCOhost e-books from the State Library of South Australia

Library FAQs. . ask Westie!

Internet Banking. Business Call Account. Keeping things simple. That s what we do.

User Training. HDR Milestones Student User Guide

Library ebooks and Your Amazon Kindle (1st or 2nd Generation), Paperwhite, Keyboard, DX or Touch

Unicenter Service Desk v11 (USD) Training Materials for Employees

INTERNET DESTINATION SALES SYSTEM (IDSS) PARTNER INTERFACE PROGRAM MEMBER INSTRUCTIONS MANUAL

Borrowing NWRLS ebooks with your Kindle No Software to download! No USB cable required if you have Wi-Fi!

Deleted Cookies Cause Online Banking Users to be Asked For Secure Code at Each Login

1. Register for an Adobe ID

Partner Portal DOCUMENT. Ticketing User Guide. NTT Communications

Pinterest for Beginners

Presenting ebooks from the East Albemarle Regional Library System!

Internet Banking. Keeping things simple. That s what we do.

Novo Nordisk Secure File Transfer User Guide

Working with Office Applications and ProjectWise

PrognoCIS Improved Support Ticket Guide

NetClient CS Setup & Use

Remedy ITSM Service Request Management Quick Start Guide

Quick Reference for Parents - 1

A Guide to Distance Services at Cregan Library

Client Manager User Guide. Version 1.2 Last update: 30 April 2015

Process Document Topics for Students: Signing Perkins Promissory Note. Signing Perkins Promissory Note

User Guide. Delta Controls Single Sign On

Approving a Requisition

Outlook . Step 1: Open and Configure Outlook

Student Records Home Page

ASIC Searches. For further information and assistance please contact ABR Customer Service

2. Sign in by selecting Shire of Mundaring from the dropdown menu and then typing in your library card number and the PIN mundaring (lower case).

Employer Quick User Guideline

COBISS3 software, version V Description of new features in the COBISS3/Loan software module

Click on the link for the Library Catalog. Richard J. Brown Library Searching the Online Catalog Page 1

Banner Web Time Entry User Guide. Students. Delaware State University 1 Banner Web Entry

Proofpoint provides the capability for external users to send secure/encrypted s to EBS-RMSCO employees.

Home Counselor Online User s Guide for Mortgage Professionals

Registering at the Secur site

POWER Library Support

IT Service Desk Manual Ver Document Prepared By: IT Department. Page 1 of 12

Figure 1. Deskguide Tumbleweed External User Instructions Page 1 of 5

showtime user guide let people see what you re talking about why showtime? using showtime getting started

Sterling Backcheck. System User Guide 10/2014. For assistance while navigating through the system, please contact Client Services at:

Nissan Application - Step 1

Introduction to the Agency Portal

Optional Lab: Data Backup and Recovery in Windows 7

Using the Online ebooks Library. Moray Council Libraries & Information Services. For more information log on to

USC Marshall School of Business ShareFile_With_Outlook_Client_v2.docx 6/12/13 1 of 9

Directory and Messaging Services Enterprise Secure Mail Services

Back Office User Guide

How to Create a New User Account for MyGovernmentOnline

There is a separate guide for students, available from Moodle at Student Resources > General Resources > Using Moodle for Students

Student Blue Portal. Table of Contents

A GUIDE TO MY AMERICORPS

WSF SPIN Registration Guide. for players and administrators

Reading Cloud - Quick Start Guide

Library Loans Policy LIB-002

Helpdesk how to log a ticket and navigate.

3M Cloud Library Reading Apps User s Guide Revision Date: September 2014

Secure Held Print Jobs. Administrator's Guide

STEP BY STEP GUIDE TO USING LARGE BUSINESS TOKENS. Large Token (Vasco DP250) Activation on Account. Activate Token Once Obtained

Who can I contact with questions? Contact Interlibrary Loan by at interlib@bsu.edu or by phone at (765)

HP OfficeJet Pro 276DW Scan to Network Folder and Digital Fax to Network Folder not working after firmware upgrade

Technology Helpdesk Guide for End Users

AUT OneDrive for Business. Instructions for Using OneDrive on Windows Platform

OPTION 1 Instructions - Recommended when sending to the logged on user account

Lab - Data Backup and Recovery in Windows 7

Photo library user guide

LIBRARY MANAGEMENT SYSTEM PHASE II

Alpha e-pay v2 Merchant User Manual (v1.9)

You can preview your exam by clicking the View Questions button under the Review tab:

ones who assigned 1 to

ONLINE-SEARCH IN THE DIGIBIB-PORTAL OF DANUBE UNIVERSITY LIBRARY KREMS

UTech Services Announces New Helpdesk Service Request System!!

Best Practices for Managing Your Public Web Space and Private Work Spaces

Transcription:

Support to Reading Groups Purpose: To set out the basis on which stock is supplied to Reading Groups and to outline other forms of support offered. Libraries & Information will support Reading Groups by providing group library membership that entitles the group to the following: Access to the full collection of reading group book sets. Online account access to enable self-service management of book set reservations. Free online reservations for reading group book sets. Extended issue period of 8 weeks for reading group book sets. Information regarding reading groups in local libraries may be displayed or put in Community Information Folders. Information on website for reading groups including useful websites, links and offers from publishers. Free use of library buildings as venues for Reading Group meetings We request that: Groups nominate one named individual to be responsible for the Library group account including reservations. A valid email address is required for the group to receive information, offers and system notifications. Information regarding Reading Group membership: Reading Group Sets consist of 10 books (unless otherwise stated in the catalogue) and these should be borrowed and returned as a complete set. Overdue notifications will be sent where applicable but no fines will be accrued. If books are overdue group lending rights may be blocked until the matter is resolved. Reading Groups can only borrow specified reading group sets with their reading group card. Extra copies and alternative formats may be available but should be borrowed by individuals using their personal library membership card. A group can have a maximum of 2 active reservations at one time.

Guidelines for Reading Groups What you need to do Please ask in your local library if you need any help getting started with this new process. Visit the library catalogue to browse and reserve your next reading group set. http://capitadiscovery.co.uk/gloslibraries Go to the Browse links on the left hand side of the home page and select the Reading Group Sets link. Alternatively, type the following short link into your browser to go straight to the books: bit.ly/glosrgsets All sets contain the text: READING GROUP SET after the title. All sets include 10 books unless otherwise stated in the title line e.g. READING GROUP SET (6 COPIES ONLY) We have more than one set of some books. Each set is represented by one item barcode in the catalogue. If there are two sets of a title this will be represented by two items. The example in Appendix B shows one set is available and one is currently on loan, due back 13 th March. To reserve a set, log in with your reading group card number and PIN, find a title and click: Reserve this item You can also login to create and save a list of books for future by clicking the save button instead. It is important to be flexible with your book choice. We recommend selecting a title with no existing reservations that is showing Status: available. This will ensure it reaches your chosen collection library within 1-2 weeks The status will give some indication of how long it will take to get hold of the set. o Available = Set is available for loan o Due back = The set is on loan and due back at a library on the given date o In Transit = Set is between sites it is best to avoid reserving in transit sets as the display does not indicate if a set is in transit to a Reading Group for collection or returning to library headquarters. If you do reserve a set that is on loan or already reserved you will go into a queue and we cannot guarantee that you will receive the books exactly when you require them. As a guide, the process of reservation, collection, loan & return can take up to 12 weeks (assuming the books are returned on time) When your set arrives at your chosen collection site an email notification will be generated and sent to the email address in your reading group account. A reserved set will be kept at a library for up to 2 weeks pending collection.

Appendix A

Appendix B