DE 2178. Sub. Code 13 DISTANCE EDUCATION B.A. (PA) DEGREE EXAMINATION, DECEMBER 2015. BUSINESS COMMUNICATIONS. SECTION A (5 8 = 40 marks)



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Admin DE 2178 Sub. Code 13 DISTANCE EDUCATION B.A. (PA) DEGREE EXAMINATION, DECEMBER 2015. BUSINESS COMMUNICATIONS Time : Three hours Maximum : 100 marks 1. Define Communication. SECTION A (5 8 = 40 marks) Answer any FIVE questions 2. Examine the basics of English Grammer. 3. Write a short note on offer. 4. What do you mean by a confirmation letter? 5. Give the purpose of collection letters. 6. Explain the content of agency letters. 7. How to draft a short speech? Discuss. 8. Explain the meaning of indemnity bond. SECTION B (4 15 = 60 marks) Answer any FOUR questions. 9. Explain the structure of business letter with suitable examples. 10. Describe the contents of letter of enquiry.

Admin 11. Explain the need for trade references and status enquiries in business communication. 12. Examine the importance of sales letter in business communication. 13. Describe the method of drafting of reports and office notes with illustrations. 14. How to write an essay relating to banking? Explain. 15. How to prepare an application for employment? Discuss. 2 DE 2178

wk10 DE 2179 Sub. Code 14 DISTANCE EDUCATION B.A.(Public Administration) DEGREE EXAMINATION, DECEMBER 2015. PRINCIPLES OF MANAGEMENT Time : Three hours Maximum : 100 marks PART A (5 8 = 40 marks) Answer any FIVE questions. 1. Explain the concept of Management. 2. What is meant by Decentralization? 3. Is Management as a Profession? Justify. 4. Describe the various types of Planning. 5. Discuss tile rationality in decision-making. 6. Summarize the importance of accountability in management. 7. Point out the important elements of a good leadership. 8. What is the need for control in management? PART B (4 15 = 60 marks) Answer any FOUR questions. 9. Explain the meaning, nature and importance of management. 10. Discuss the role of professional ethics in the discharge of management functions.

wk10 11. Analyse the various steps in preparing good planning. 12. Analyse the Maslow's theory of motivation. 13. Explain the major important qualities of a successful leader. 14. Discuss the various control techniques in management. 15. Explain the meaning of co-ordination and its need to good management. 2 DE 2179

wk12 DE 2180 Sub. Code 15 DISTANCE EDUCATION B.A. (Public Administration) DEGREE EXAMINATION, DECEMBER 2015. ADMINISTRATIVE ORGANISATION Time : Three hours Maximum : 100 marks PART A (5 8 = 40 marks) Answer any FIVE questions. 1. Define Public Administration. 2. Politics Administration Dichotomy. Discuss. 3. What do you mean by Hierarchy? 4. Explain the functions of Public Corporation. 5. Discuss the importance of Informal Organisation. 6. Examine the features of Bureaucracy. 7. Write a short note on Systems theory. 8. Give the meaning of organisation and methods. PART B (4 15 = 60 marks) Answer any FOUR questions. 9. Trace the evolution of the study of Public administration. 10. Differentiate between Public and Private administration. 11. Explain the principles of organisation.

wk12 12. Examine the structure and functions of Departmental organisation. 13. Discuss the characteristics of Scientific management theory. 14. Explain the need for Human Relations in public administration. 15. Examine the Judicial control over Public administration. 2 DE 2180

wk 3 DE 2181 Sub. Code 23 DISTANCE EDUCATION B.A. (Public Administration) DEGREE EXAMINATION, DECEMBER 2015. ADMINISTRATIVE THINKERS Time : Three hours Maximum : 100 marks PART A (5 8 = 40 marks) Answer any FIVE questions. 1. Examine the Max Weber views on Bureaucracy. 2. Explain the Taylor s concept of Management. 3. Explain Mary Parker Follett s ideas on Conflict. 4. Discuss the outcomes of Hawthorne experiment. 5. Bring out Barnard s views on Informal organization. 6. Write a short note on Unit of Command. 7. Examine the McGregor s theory of X. 8. Explain the importance of the need hierarchy theory of Maslow. PART B (4 15 = 60 marks) Answer any FOUR questions. 9. Analyze C.I. Barnard views on Executive functions. 10. Analyse F.W. Rigg s Prismatic Theory.

wk 3 11. Describe the contribution of Henry Fayol to Administrative Theory. 12. Explain the contribution of Mary Parker Follett to Administrative Thought. 13. Explain Frederick Herzberg s contribution to the Development of Motivation Theory. 14. Discuss the Herbert A. Simon concepts of Decisionmaking theory. 15. Discuss the Likert s system for Management. 2 DE 2181

wk7 DE 2182 Sub. Code 24 DISTANCE EDUCATION B.A. (PA) DEGREE EXAMINATION, DECEMBER 2015. PUBLIC PERSONNEL ADMINISTRATION Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. 1. Explain the meaning and scope of public personnel administration. 2. What are the factors determining the general pay level in public services? 3. Explain the basic features of modern civil service. 4. Point out the maladies of Bureaucracy. 5. Define Ombudsman. 6. What is the importance of morale in personnel administration? 7. Explain the different kinds of training available to the government servants. 8. What is compensation? Explain.

wk7 SECTION B (4 15 = 60 marks) Answer any FOUR questions. 9. Evaluate the position classification in India. 10. Explain the characteristics and types of Bureaucracy. 11. What is recruitment? Bring out the various problems in recruitment system. 12. Discuss the various means of maintaining discipline among the public servants. 13. Summarise the retirement benefits of the government servant in India. 14. Explain the composition and powers of the union public service commission. 15. Point out the different systems of the redressel of grievances of public servant. 2 DE 2182

WK 4 DE 2183 Sub. Code 25 DISTANCE EDUCATION B.A. (Public Administration) DEGREE EXAMINATION, DECEMBER 2015. CONTEMPORARY POLITICAL SYSTEM Time : Three hours Maximum : 100 marks PART A (5 8 = 40 marks) Answer any FIVE questions. 1. Define Constitution and its importance. 2. Explain the important features of the Parliamentary form of Government. 3. Describe the Law-making process in USA. 4. Examine the concept of Checks and Balances at it works in USA. 5. Analyse the role of party system in France. 6. Explain the features of Plural Executive in Switzerland. 7. Explain the role of Pressure Groups in USA. 8. Write a short note on Landsgeminde. PART B (4 15 = 60 marks) Answer any FOUR questions. 9. Describe the modern classification of Political Systems. 10. Discuss the composition and powers of the Parliament of England.

WK 4 11. Critically examine the powers and position of the American President. 12. Describe the composition and powers of the American Supreme Court. 13. Describe the nature of Referendum and Initiative as devices of Swiss Direct Democracy. 14. Write an essay on the important features of the French Judiciary. 15. Explain the position and powers of the President of France. 2 DE 2183

SER DE-2184 Sub. Code 31 DISTANCE EDUCATION B.A. (P.A.) DEGREE EXAMINATION, DECEMBER 2015. DEVELOPMENT ADMINISTRATION IN INDIA Time : Three hours Maximum : 100 marks PART A (5 8 = 40 marks) Answer any FIVE of the following. 1. Explain the concept of Development Administration. 2. Examine the Education policy of India. 3. Point out the various poverty alleviation programmes implemented by the Government of India. 4. Write a short note on JnNURM. 5. Examine the role of District Planning Committee. 6. Describe the structure and functions of the District Panchayati. 7. Explain the sources of income for village Panchayat. 8. Discuss the role of NGO s in national development. PART B (4 15 = 60 marks) Answer any FOUR questions. 9. Analyse the Agriculture Policy of India. 10. Describe the structure and functions of the Planning Commission of India.

SER 11. Discuss the impacts of Urban Development Programmes implemented by the Government of India. 12. Explain the elements of Development Administration. 13. Analyse the role of WHO in development administration. 14. Explain the salient features of the New Panchyati Raj Act. 15. Examine the role of UNICEF in promoting child development in India. 2 DE-2184

Ws 20 DE 2185 Sub. Code 32 DISTANCE EDUCATION B.A. (PA) DEGREE EXAMINATION, DECEMBER 2015. COMPUTERS AND DATA PROCESSING Time : Three hours Maximum : 100 marks PART A (5 10 = 50 marks) Answer any FIVE questions. 1. Discuss in detail about fundamentals of computer system. 2. Explain internal and auxiliary storages in detail. 3. Explain the types of data processing system with a real world example. 4. Describe the various stages in data processing cycle. 5. Discuss in detail about direct access storage devices. 6. Describe the file organization techniques in detail. 7. Discuss on inventory control with example. 8. Explain in detail about online processing controls. PART B (20 1 = 20 marks) Answer ALL questions. 9. (a) Fill in the blanks : (i) (Hardware/Software) is a physical component that makes up a computer system. (ii) (Scientific data processing / Commercial data processing) involves a great deal of computation with relatively small amount of input data.

Ws 20 (iii) (Batch processing/time shared processing) is the execution of a series of programs on a computer without manual intervention. (iv) (Inventory control system / Payroll system) is a process for managing and locating objects or materials. (v) Interactive processing takes place (One/Two) transaction at a time. (b) Match the following : (i) Translator software Collection of transaction records (ii) Algorithm Application software (iii) Modern inventory Procedure or formula control system for solving a problem (iv) Transaction file (v) Computer game Barcodes and RFID Compiler, Assembler and Interpreter (c) Say True or False : (i) Utility programs are large, less powerful programs with maximum capacity. (ii) During the processing phase all of the records are copied from the master file to the new master file. (iii) Batch processing system allows the system to use different priorities for interactive and noninteractive work. (iv) Payroll is the sum of all financial records of salaries for an employee, wages, bonuses and deductions. (v) A computer has four functions as input, processing, output and storage. 2 DE 2185

Ws 20 (d) Choose the correct answer: (i) The two main classification of software that all programs fit are. (1) System software (2) Software (3) Application software (4) System and application software (ii) The three distinct methods of processing data are. (1) Batch,transaction and real time (2) Hardware,software and batch processing (3) Both (1) and (2) (4) None of the above (iii) All the input parameters of a batch processing system are predefined through. (1) Scripts, command line arguments, control files (2) Command line arguments (3) Control files (4) None of the above (iv) Financial accounting focuses on (1) Reporting an organizations financial information (2) Reporting purchases (3) Reporting Orders (4) None of the above 3 DE 2185

Ws 20 (v) There are types of stores on the basis of storage nature. (1) 5 (2) 4 (3) 6 (4) None of the above PART C (5 6 = 30 marks) Answer any FIVE questions. 10. Discuss on time-shared processing systems. 11. Write short notes on the symbols used in flowchart with example. 12. Brief on decision tables. 13. Write short notes on master file with example. 14. Explain the principles of accounting. 15. Brief on payroll system. 16. Bring out the importance of online applications. 17. Outline the activities of railway reservation system. 4 DE 2185

wk5 DE 2186 Sub. Code 33 DISTANCE EDUCATION B.A. (PA) DEGREE EXAMINATION, DECEMBER 2015. PUBLIC FINANCIAL ADMINISTRATION Time : Three hours Maximum : 100 marks PART A (5 8 = 40 marks) Answer any FIVE questions. 1. Explain the meaning and scope of public Financial Administration. 2. What are the essentials of budget? 3. Describe the process of budget execution in India. 4. Examine the significance of the accounting. 5. Write a short note on Committee on Public Undertakings. 6. Explain the features of Zero-base budgeting. 7. Examine the role of the Comptroller Auditor General of India. 8. Point out the different types of budgeting. PART B (4 15 = 60 marks) Answer any FOUR questions. 9. Describe the budgeting process in India. 10. Examine the tax-sharing scheme between the Union and the states in India.

wk5 11. Analyse the merits and demerits of separation of Accounts from Audit. 12. Discuss the various stages of budget legislation in India. 13. Examine the role of Estimate Committee in financial administration in India. 14. Discuss the Centre-State financial relations in India. 15. Explain the role of planning Commission of India. 2 DE 2186

Wk 9 DE 2187 Sub. Code 34 DISTANCE EDUCATION B.A. (PA) DEGREE EXAMINATION, DECEMBER 2015. INDIAN ADMINISTRATION Time : Three hours Maximum : 100 marks PART A (5 8 = 40 marks) Answer any FIVE questions. 1. Examine the role of Public Administration in the Indian Administration. 2. Discuss the importance of Cabinet. 3. Trace the history of Cabinet Secretariat. 4. Bring out the powers of the Raja Sabha. 5. Examine the role of Vice-President of India. 6. Write a short note on "Speaker". 7. Discuss the merits and demerits of Generalist. 8. Describe the composition of the State Secretariat. PART B (4 15 = 60 marks) Answer any FOUR questions. 9. Describe the structure and functions of Prime Ministerial Office. 10. Critically analyze the Centre-State Legislative Relations.

Wk 9 11. Discuss the role of Supreme Court of India. 12. Critically analyze the various methods of recruitment to All India Services. 13. Examine the powers and functions of a Chief Minister of State. 14. Discuss the role of Collector in the District Administration. 15. Examine the Gorwala's recommendations on Administrative Reforms. 2 DE 2187

sp4 DE 2188 Sub. Code 35 DISTANCE EDUCATION B.A. (PA) DEGREE EXAMINATION, DECEMBER 2015. LOCAL BODIES IN INDIA Time : Three hours Maximum : 100 marks PART A (5 8 = 40 marks) Answer any FIVE of the following. 1. Define local Government and its importance. 2. Describe the self governing village system in Vedic period. 3. Write a short note on National Extension scheme. 4. Explain the meaning of rural development and its significance. 5. Discuss the importance of the 64 th Amendment act. 6. Explain the functions of the Municipality. 7. Analyse the role of Grama Sabha in Village Panchayat. 8. Examine the role of District Collector in the Panchayat Raj administration. PART B (4 15 = 60 marks) Answer any FOUR questions. 9. Trace the history of local Government in pre-independence period.

sp4 10. Analyse the advantages and disadvantages of the community development programme. 11. Summarise the recommendations of Ashok Mehta Committee report on Panchayati Raj. 12. Point out the 18 items mentioned in the 12 th schedule of the Indian constitution. 13. Explain the personnel system followed in local Government in India. 14. Discuss the role of Panchayati Raj in National Development in India. 15. Examine the present functioning of the Panchayat Raj system and suggest ways for improving the Panchayat Raj. 2 DE 2188