Open Text Fax Gateway Interoperability Guide



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Open Text erability Guide Open Text and Document Distribution Group March 2010 Introduction This interoperability guide presents all VoIP manufacturers, corporations and companies and their products that have achieved successful interoperability with Open Text s, as well as the degree interoperability achieved. The information contained in this document is believed to be accurate and reliable at the time printing, however, due to ongoing product improvements and revisions, Open Text cannot guarantee accuracy printed material after the date published nor can it accept responsibility for errors or omissions.

2 White Paper Contents Abbreviations and Terminology... 3 erability... 4 Call Managers, St Switches, and Gatekeepers... 4 erability with other SIP Media s... 8 erability with Internet Telephony Service Providers (ITSP)... 9 Firewalls and NATs... 10 erability with Microst Unified Messaging Exchange 2007... 10 About Open Text... 13

3 White Paper Abbreviations and Terminology The following acronyms, abbreviations, and terms are used in the tabulated interoperability lists presented in this document: Abbreviation/Term Basic CA CMTS COPS GK GW Definition erability achieved by proving interconnectivity and basic call scenarios. Call Agent Cable Modem Termination System Common Open Policy Service erability achieved by proving full interconnectivity and advanced call scenarios (including features), according to interoperability test procedures. Gatekeeper H.248 Also known as MEGACO control protocol LE MG MGC MGW MTA NAT SC SSW UA Local Exchange Media Media Controller Media Multimedia Terminal Adaptor Network Address Translation Shelf Controller Stswitch User Agent (SIP endpoint)

4 White Paper erability Call Managers, St Switches, and Gatekeepers Company Product Type Product Name & Version 3Com Proxy VCX 7.1 300 Series 3Cx Proxy 3Cx 4 300 Series AASTRA IP-PBX Nexpsan 4.2 300 Series Alcatel IP-PBX Office OmniPCX Enterprise (OXE) R6.1.1 F2.502.7 300 Series Alcatel IP-PBX OmniPCS Enterprise R7.1 (F5.401.3) 300 Series Alcatel-Lucent MGC A5020 VOIP311R2S4 Asterisk IP-PBX Asterisk@Home Asterisk IP-PBX Business Edition ABE-A.2-1 2.1 300 Series Asterisk IP-PBX Business Edition B.1.2 300 Series Avaya Proxy & IP-PBX Proxy (SES SES03.1-03.1.018.0) 300 Series 3.0 (R013x.00.0.340.3) Avaya Proxy & IP-PBX SES 3.1 (3.1.0.0-018.0) CM 3.1.2 Avaya Proxy & IP-PBX SES 3.1.1 CM 3.1.3 Avaya Proxy & IP-PBX SES 04.0-04.0.033.6 300 Series 300 Series

5 White Paper Company Product Type Product Name & Version BlueNote Networks IP-PBX SessionSuite SOA Edition 4.4 300 Series BroadSt Application BroadWorks R10 300 Series BroadSt Application BroadWorks R11.1 300 Series BroadSt Application BroadWorks R12 300 Series BroadSt Application BroadWorks R13 300 Series BroadSt Application BroadWorks R13 BroadSt Application BroadWorks R13 BroadSt Application BroadWorks V14.SP2 BroadSt Application BroadWorks VR14.0 300 Series Cisco Integrated Services Router 2801 12.3(11)T8 300 Series Cisco SSW BTS 10200 4.5.0 V13 Cirpack (Thomson) SSW 4.2j5 Clarent C5CM 3.2.3 300 Series Dialogic (Cantata/Brooktrout) TR1034 Ericsson SIP proxy IMT 2.1 300 Series Ericsson SIP Proxy IMT 3.0 Ericsson System MDE 900 Series & 2100 Ericsson IP-PBX MX-One 900 Series & 2100 Ericsson Call Center Business Phone 900 Series & 2100

6 White Paper Company Product Type Product Name & Version Geomant MWI MWI2007 1.8.0 Huawei SSW Stx3000 V300R006 300 Series 300 Series IBM Proxy Sever - 300 Series Basic Innovaphone IP-PBX IP800 v6.0 300 Series Basic Interactive Intelligence Interaction 3.0.006 Interactive Intelligence Proxy CIC 2.4 Inter-Tel Application IT7000 1.1.0.0-3 InterWise Conference Interwise Connect 7.2.25 IPTel Proxy - 300 Series MailVision Application Hostlynx 2.0 Microst Unified Messaging Unified Messaging Exchange2007 Microst Instant Messaging Live (LCS) 2005 Microst Instant Messaging Office (OCS) 2007 Microst Speech Speech 2007 300 Series NEC Application NEAX61AS 5.6.1_F01_22 NEC Call CS5800 1.0 NEC SS7 Signaling Interconnect SI5800 SI 9.220

7 White Paper Company Product Type Product Name & Version NetCentrex SSW SAU (2.4.34) 300 Series CS 1000 4.5 & 5.0 (for NI-2) CS 1000 4.5 & 5.0 (for QSIG) CS 1000 4 & 4.5 300 Series Multimedia MCP, MCS- 5100/5200 3.0 (3.0.17.2) 300 Series Multimedia MCS 5100 (3.5) MCS 5200 (3.0) 300 Series Stware System SCS 500 1.0 CS 2000 SN09U/ISN09U 300 Series NxNet IP PBX - PBXnSIP Proxy Version 1.0 Pingtel Proxy (SIPfoundry open source) SIPxchange (sipxpbx) ECS ver 2.6.2, 2.8 3.0, 3.2, 3.4 RadVision Stack 4.5 300 Series Siemens SSW SURPASS HiQ8000 Siemens SSW Sip SURPASS hie9200 Stswitch (hie) V3.1N Sip (hiq) V.10 (BC5.1) 300 Series Basic

8 White Paper Company Product Type Product Name & Version Siemens SSW Hipath8000 Ver 3 & 2.2 (Patch 10.03.01.ALL.07) Snom Technology AG Proxy Proxy 4S 2.41 build 4738 Sylantro Applications Feature 3.2.1.PB4 300 Series Tadiran IP-PBX Coral Sea Stswitch (CSS) 2.3.25 Tekelec SSW T9000 DSS 05.01.50.20 (T8000 & T3000) Verso SSW Clarent Class 5 Call Manager (C5CM) 300 Series 300 Series C5CM3.4.48 BUILD3_01 Vonexus Proxy EIC 2.4 Wicom s Proxy Wicom CSS version 4.0 & 5.0 erability with other SIP Media s Company Product Type Product Name & Version Avaya IP Phone 4602SW & 4620SW 2.2.2 300 Avaya Media G860 1.0 2100

9 White Paper Company Product Type Product Name & Version CommonVoice Voice mail OpenLink 2.2 Build 25 (VoiceXML media server) NowMessage 2.6 Build 8 (VoiceXML based Unified Messaging Solution) EyePMedia St-Phone eyep Phone OEM Client W32 5.05.82 EM 300 Basic 300 Basic Flextronics UA - 300 Mitel IP Phone 5330 & 5340 R7.0.01.02.02.06 300 and 2100 (SAS) Plactronics Wireless UA - 300 Basic Polycom IP Phone IP 301; IP 430; IP 501 IP 601; EM; IP 4000 Ver: 1.6.6 300 and 2100 Siemens Media Surpass hig1100 MG - V1E 300 Basic Siemens IP Phone Optipoint 420 Standard V6.R1.65.6 Siemens IP Phone OpenStage 80 V1 R0.11.0 SIP 070426 2100 2100 Snom IP Phone Snom 320 6.2.1 300 and 2100 Spirent UA 4.1 300 Basic Tandburg VideoPhone - 300 Basic TI IP-Phone - 300 Basic erability with Internet Telephony Service Providers (ITSP)

10 White Paper ITSP Vendor BandTel 300 and 2100 Bandwidth 300 2100 Firewalls and NATs Company Product Type Product Name & Version Acme SBC SBC On Board 300 Basic Check Point Firewall Linux and Solaris R.54 300 Basic Convergence SBC 3.2 300 Ingate SBC - 300 Basic Juniper SBC VF1000 E 6.04.079 Kagoor SBC Voice Flow 3000 (5.3.1) 300 300 Linux Firewall Linksys v.2 300 Siemens Firewall Speed Stream 300 erability with Microst Unified Messaging Exchange 2007

11 White Paper PBX Vendor PBX Type Voice Mail Integration Alcatel 4400 300 DTMF Avaya Definity G3 300 DTMF Avaya Definity G3 2100 Avaya Definity G3 2100 T1 QSIG Avaya Merlin Magix 300 DTMF Avaya S8300 300 DTMF Avaya S8300 2100 Avaya S8700 2100 Inter-Tel Axxess 9.0.0.6 300 DTMF Mitel 3300 2100 T1 QSIG NEC Electra 192 300 DTMF NEC NEAX 2400 IPX 300 SMDI - MCI NeXspan S 300 DTMF CS1K ( Succession 1000) 2100 Meridian 11C, Meridian 51C, Meridian 61C, Meridian 81C Meridian 11C, Meridian 51C, Meridian 61C, Meridian 81C 2100 2100 T1 QSIG Panasonic KX-TDA30, KX-TDA100, KX- TDA200, KX-TDA600 300 DTMF Panasonic KX-TDE2000, KX-TDE100, KX-TDE600 2100 DTMF Panasonic KX-TES824, KX-TEA308 300 DTMF

12 White Paper PBX Vendor PBX Type Voice Mail Integration ShoreTel IP Telephony System 300 SMDI ShoreTel IP Telephony System 2100 SMDI Siemens Hicom 150E 300 DTMF Siemens HiPath 3550 300 DTMF Siemens HiPath 4000 2100 T1 QSIG Siemens HiPath 4000 300 DTMF Tadiran Coral Flexicom 300 DTMF Tadiran Coral Flexicom 2100 Tadiran Coral Flexicom 2100 Tadiran Coral IPX 2100 Tadiran Coral IPX 2100 BRI QSIG BRI QSIG Tadiran Coral IPX 300 DTMF

13 White Paper About Open Text Open Text is a leader in Enterprise Content Management (ECM). With two decades experience helping organizations overcome the challenges associated with managing and gaining the true value their business content, Open Text stands unmatched in the market. Together with our customers and partners, we are truly The Content Experts, supporting 46,000 organizations and millions users in 114 countries around the globe. We know how organizations work. We have a keen understanding how content flows throughout an enterprise, and the business challenges that organizations face today. It is this knowledge that gives us our unique ability to develop the richest array tailored content management applications and solutions in the industry. Our unique and collaborative approach helps us provide guidance so that our customers can effectively address business challenges and leverage content to drive growth, mitigate risk, increase brand equity, automate processes, manage compliance, and generate competitive advantage. Organizations can trust the management their vital business content to Open Text, The Content Experts http://faxsolutions.opentext.com Sales: Support: captaris.sales@opentext.com (800) 304-2727] support@opentext.com (800) 540-7292 www. opentext. com For more information about Open Text products and services, visit www.opentext.com. Open Text is a publicly traded company on both NASDAQ (OTEX) and the TSX (OTC). Copyright 2009 by Open Text Corporation. Open Text and The Content Experts are trademarks or registered trademarks Open Text Corporation. This list is not exhaustive. All other trademarks or registered trademarks are the property their respective owners. All rights reserved. SKU#_EN