emergency.lu GLOBAL MULTI-LAYER PLATFORM FOR RAPID RESPONSE & HUMANITARIAN AID Martin Kristensson Cluster Coordinator, Emergency Telecommunications Cluster (ETC) United Nations World Food Programme (WFP)
AGENDA I. emergency.lu a tool for emergency response II. Reasons for a global rapid disaster relief solution III. About emergency.lu IV. Concept & System Elements V. Technical Parties 2
emergency.lu Crisis & Disaster Lifecycle Communication Gap A TOOL FOR EMERGENCY RESPONSE 3
Haiti earthquake Requirements: High speed data, voice and internet connectivity Local voice exchange Radio networks with 24x7 operations Services on hand portable devices Provision: Services in 23 different locations ETC networks used by over 1200 aid workers from 50 GO, NGOs and UN agencies daily Possible through coordinated and strong collaboration between partners of the ETC http://www.wfp.org/ict-emergency
emergency.lu Crisis & Disaster Lifecycle Communication Gap REASONS FOR A GLOBAL RAPID DISASTER RELIEF SOLUTION 6
RATIONALE Need of advanced communication and services to improve mobilization and coordination T0 T0 + 2 hours T0 + 12-20 hours T0 + 72 hours Deployment team ready to go emergency.lu installed & operational Current services emergency.lu emergency.lu has been set up to provide a reliable and predictable communications service at the moment the rescue workers arrive and is a public good, put at disposal by Luxembourg 7
APPROACH OF EMERGENCY.LU emergency.lu intends to cover the entire service chain: National, European or International processes and tools emergency.lu is an integral and complementary part of the worldwide humanitarian tool box for setting up performing communication and information-sharing systems 8
emergency.lu Inter-connecting & Inter-working Components CONCEPT & SYSTEM ELEMENTS 9
PRE-BOOKED & AD-HOC SATELLITE CAPACITY Coverage Hubs South, Central and large parts of North Luxembourg America United States of America Europe, Middle-East and Africa Hong Kong Central Asia All controlled from Luxembourg Capability to add complementary ad-hoc coverage and capacity in a few hours 10
DEPLOYED TERMINALS NoSaCo Rapid Rapid intervention terminals Pre-configured Ready to deploy Light weight (commercial flights) Heavily rugged terminals providing advanced communication services for disaster first responders 11
DEPLOYED TERMINALS NoSaCo Regular Longer-term deployment Pre-configured Ready to deploy Redundant hardware Rugged terminals providing advanced communication services for all humanitarian actors supporting disaster relief and reconstruction. 12
DIRECTLY AVAILABLE LOCAL & REMOTE SERVICES Local and international voice communication Instant messaging Tracking / tracing of staff, vehicles and assets Mapping tools and services Situation analysis based on local and remote data Internet connectivity Access to corporate networks and applications Local data sharing Agency specific use: Food distribution tracking and asset management (WFP) 13
GLOBAL INFORMATION MANAGEMENT Multi system platform Built-in redundancy Auto-configured middleware to simplify usage and allow optimal data transmission Information sharing between local systems Data storage, backup and distribution Directory Services 14
LOGISTICS 24/7 on-duty expert staff Ready to leave within 2 hours (staff, equipment and aircraft) Pre-emptive maintenance on all technical equipment Frequent trainings and drills of deployment staff to ensure the required level of expertise 15
TECHNICAL PARTIES NoSaCo Rapid & NoSaCo Regular Distributed Information Management User interfaces Voice over IP platform Satellite Hubs, Modems & Capacity Ad-hoc coverage & capacity extension Voice over IP platform Secure storage and disaster logistics Rapid deployment on site 24/7 operations 16
emergency.lu 6, rue de la Congrégation L-1352 Luxembourg Tel. : +352 247-82351 Fax : +352 46 38 42 17