Creating a digital workplace to enhance engagement, communication and collaboration

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Transcription:

Creating a digital workplace to enhance engagement, communication and collaboration Michal Pisarek Director of Product, Bonzai Intranet for SharePoint

Introduction: Michal Pisarek Founder of Dynamic Owl Consulting 5 X Microsoft SharePoint MVP Organizer of the Vancouver SharePoint Users Group Blog: SharePointAnalyst HQ Twitter: @michalpisarek International SharePoint Speaker 2 People That Makes Things Happen

WHAT WE RE ALL ABOUT DYNAMIC OWL SharePoint consulting services Microsoft Gold Partner and Managed Partner End-to-end SharePoint Implementations 3 X Microsoft SharePoint MVP s on staff Branham ICT Companies to watch 2 nd place 2015 Commended entry Intranet Innovation Awards 2015 THOUGHT LEADERS IN Beautiful and functional Intranets based on organization business needs Intranets based on SharePoint and Office 365 that embraced by all levels an organizations Promoting innovation, engagement and collaboration in organizations using best of breed technology 3 What We re All About

Today s Agenda 1 What is the Digital Workplace? 2 The Engagement Gap 3 Digital Workplace Planning and Strategy 4

What is a Digital Workplace?

What is a digital workplace? A great Digital Workplace consists of the holistic set of tools, platforms and environments for work, delivered in a coherent, usable and productive way James Robertson Step Two Consulting 6

7

8

Why is this important? Users expecta+ons are changing Cloud, Social and Mobile disrup+on Too many tools, not enough strategy Integra+on is important The world of work is changing 9 What is a Digital Workplace?

The engagement gap

Users struggle with the most basic of questions What is happening? How to collaborate? How can I influence? How to share? When should I contribute? Where do I find? What is for lunch? Who knows what? 14 The Engagement Gap

Engaging users with a Digital Workplace Streamline and centralized communica+on Organiza+onal knowledge capture Centralised access to tools and applica+ons Finding experts and sharing knowledge Easily manage documents and content Promote innova+on within the organiza+on Promote dialogue and discourse 15 The Engagement Gap

It s an organizational problem Lack of shared mission and vision Lower engagement and produc+vity Lack of collabora+on and holis+c view Hard to get work done Complex and fragmented digital workplace 16 The Engagement Gap

Digital Workplace Planning

Adopt a people-centric approach that puts the user and value creation in focus 18 Digital Workplace Planning

Understand what your users need to do their jobs Manage ad-hoc knowledge Be informed of happenings within my organiza+on Provide my feedback to the organiza+on Manage projects and tasks Fill out forms Access to policies and procedures Find people and exper+se 19 Digital Workplace Planning

Map needs to capabilities Easily manage documents Document Management System Cloud hosted file shares Records Management System Access to policies and procedures Policies and Procedures Portal Automated workflows Targeted procedure library based on job role Provide my feedback to the organiza+on Innova+on Centers Commen+ng and liking of content Organiza+onal blogs Forums Communi+es of prac+ce 20 Digital Workplace Planning

Key Information / Decisions You will be placed into group of between 4 8 people For each focus area we would like you to answer the following: 1. What are the KEY INFORMATION you need to perform your day-to-day tasks 2. What are the KEY DECISIONS you need to make (What keeps you up at night?) 3. For each column, write individual responses on a sticky note and post it to the board Duration per theme: 15 minutes Workshop : 90 mins total Key Information Key Decisions 21

Explore opportunities while minimizing risk with short cycles 22 Digital Workplace Planning

Click to edit master title style Have a roadmap or strategy