SURVEY ON MANPOWER NEEDS AND WAGES

Government of Macao Special Administrative Region Statistics and Census Service SURVEY ON MANPOWER NEEDS AND WAGES GAMING SECTOR 4 TH QUARTER / 2012 Coverage of the Survey on Manpower Needs and Wages of the Gaming Sector for the fourth quarter of 2012 comprises a total of 13 gaming enterprises in Macao, excluding junket promoters and junket associates. Employees At the end of the fourth quarter of 2012, the Gaming Sector had 54 835 employees, up by 9.2% year-on-year. An analysis by occupation indicated that 23 895 were dealers, an increase of 6.9%, and 14 696 were hard & soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc., up by 8.9%. In addition, 6 177 were casino & slot machine attendants, security guards, surveillance room operators, etc., up by 11.5% year-on-year. 1 - Employees by End-December 2012 (No.) Total Male Female End-Dec. 2011 % Change End-Jun. 2012 Total 54 835 25 771 29 064 9.2 3.9 Directors and managers 1 816 1 111 705 20.9 22.2 Professionals 270 191 79 8.0 9.8 Technicians and associate professionals 2 348 1 289 1 059 51.9 28.9 Clerks 41 034 17 206 23 828 7.1 2.8 Of which: Dealers 23 895 9 637 14 258 6.9 3.2 Hard & soft count clerks, cage cashiers, pit 14 696 6 543 8 153 8.9 1.9 bosses, casino floorpersons, betting service operators, etc. Services and sales workers 6 977 4 470 2 507 10.4 1.2 Of which: Casino & slot machine attendants, security 6 177 4 214 1 963 11.5 1.7 guards, surveillance room operators, etc. Skilled agricultural and fishery workers 522 476 46-5.7 Mechanics, machine operators and drivers 737 704 33 36.0-4.7 Unskilled workers 1 131 324 807-4.8-1.6 Official Statistics. Reproduction of these data is allowed provided the source is quoted. Statistics and Census Service Alameda Dr. Carlos d Assumpção, No. 411-417, Dynasty Plaza, 17 th floor, Macao Tel: 8399 5311 Fax: 2830 7825 Printed in March 2013 E-mail: info@dsec.gov.mo Website: www.dsec.gov.mo 1

DSEC 4 th Quarter/2012 GAMING SECTOR Vacancies and Turnover of Employees Job vacancies totalled 2 144 at the end of the fourth quarter of 2012, down by 130 year-on-year. There were 1 209 vacancies for dealers, down by 295. Hard & soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc., had 393 vacant posts, an increase of 195. Job vacancy rate stood at 3.8%, down by 0.6 percentage points year-on-year. 2 - Job Vacancies and Vacancy Rate by Q4/2011 Job vacancy (No.) Q2/2012 Q4/2012 Q4/2011 Job vacancy rate (%) Q2/2012 Q4/2012 Total 2 274 1 821 2 144 4.4 3.4 3.8 Directors and managers 34 59 34 2.2 3.8 1.8 Professionals 19 17 2 7.1 6.6 0.8 Technicians and associate professionals 94 127 64 6.0 6.7 2.7 Clerks 1 824 1 253 1 755 4.6 3.1 4.2 Of which: Dealers 1 504 787 1 209 6.3 3.3 4.8 Hard & soft count clerks, cage 198 366 393 1.5 2.6 2.7 cashiers, pit bosses, casino floorpersons, betting service operators, etc. Services and sales workers 240 297 223 3.7 4.2 3.1 Of which: Casino & slot machine 201 257 155 3.5 4.1 2.5 attendants, security guards, surveillance room operators, etc. Skilled agricultural and fishery workers 10 10 9 1.9 2.1 1.8 Mechanics, machine operators and drivers 16 21 15 2.9 2.7 2.0 Unskilled workers 37 37 42 3.1 3.1 3.6 In terms of recruitment prerequisites, 68.6% of the vacancies required working experience; 63.2% required junior secondary and 23.3% required senior secondary education. Besides Cantonese, other preferred language skills were Mandarin (92.4%) and English (85.2%). 2

GAMING SECTOR 4 th Quarter/2012 DSEC 3 - Recruitment Prerequisites % Prerequisites Overall Dealers Cage cashiers Working experience Yes 68.6 73.0 63.0 No preference 31.4 27.0 37.0 Professional qualification Yes 1.8 - - No preference 98.2 100.0 100.0 Educational attainment Primary education 4.8-1.8 Junior secondary education 63.2 100.0 10.9 Senior secondary education 23.3-87.3 Tertiary education 8.2 - - No preference 0.5 - - Language skills (multiple answers) Of which: Mandarin 92.4 100.0 98.2 English 85.2 95.2 84.2 A total of 2 838 new employees were hired in the fourth quarter of 2012, and the employee recruitment rate stood at 5.3%, down by 5.5 percentage points year-on-year. Decrease in the employee turnover rate (3.8%) and the job vacancy rate (3.8%), by 2.8 and 0.6 percentage points respectively, indicated that human resources of the Gaming Sector were more stable compared with 2011. Employee Turnover Rate and Recruitment Rate % Employee recruitment rate 12.0 10.8 Employee turnover rate 9.0 6.0 3.0 5.9 4.1 6.7 4.9 6.6 8.4 5.9 5.3 3.8 0.0 Q4/2010 Q2/2011 Q4/2011 Q2/2012 Q4/2012 Earnings In December 2012, average earnings of full-time employees reached MOP18 040, up by 7.9% year-on-year. Average earnings of full-time resident employees increased by 8.4% to MOP18 080, while that of non-resident employees decreased slightly by 0.4% to MOP17 370. Average earnings amounted to MOP15 990 for dealers, MOP21 890 for hard & soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc. and MOP12 180 for casino & slot machine attendants, security guards, surveillance room operators, etc., up by 8.8%, 5.4% and 11.4% respectively year-on-year. 3

DSEC 4 th Quarter/2012 GAMING SECTOR 4 - Average Earnings by Overall December 2012 (MOP) Resident % Change Dec. 2011 Jun. 2012 Overall Resident Overall Resident Total 18 040 18 080 17 370 7.9 8.4-0.4 1.7 1.7 2.1 Directors and managers 46 320 43 580 61 930 1.1 1.5 5.7-3.8-3.9-0.3 Professionals 35 080 32 690 46 300 5.8 2.0 23.1-0.7-0.2 0.1 Technicians and associate professionals 21 310 21 070 24 110 0.5 0.1 3.0-4.7-5.8 7.3 Clerks 17 960 18 010 14 050 7.5 7.6 0.9 1.2 1.2-0.6 Of which: Dealers 15 990 15 990-8.8 8.8.. 1.1 1.1.. Hard & soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc. 21 890 21 980 13 390 5.4 5.5-1.8 1.3 1.4-5.3 Services and sales workers 11 860 12 250 10 280 11.5 10.8 19.0 1.6 0.9 6.2 Of which: Casino & slot machine attendants, security guards, surveillance room operators, etc. 12 180 12 480 10 840 11.4 10.2 21.1 1.6 0.8 6.4 Skilled agricultural and fishery workers 9 000 10 800 7 140 3.0 41.5-31.7-4.6-2.2-3.9 Mechanics, machine operators and drivers 14 550 14 660 11 860 6.4 7.0-9.1 2.4 3.3-19.0 Unskilled workers 8 810 8 950 6 130 15.2 16.4 29.9 1.7 1.9 4.1 Explanatory Notes: Job vacancy rate - the percentage of vacant posts in the total number of full-time employees and vacant posts at the end of the reference quarter. Employee turnover rate - the percentage of full-time employees leaving employment in the average total number of full-time employees in the reference quarter. Employee recruitment rate - the percentage of newly recruited full-time employees in the average total number of full-time employees in the reference quarter. According to the International Standard Classification of s of the International Labour Organization, positions such as dealers, casino floorpersons, cage cashiers, etc. are grouped under Clerks. Earnings refer to the amount paid to employees for the hours worked or services provided during the reference period, including basic salary, regular allowances, subsidies, gratuities, overtime payments and regular payments-in-kind. Excluding double-pay, year-end bonuses, profit-sharing and other similar bonuses. Symbols: - Absolute value equals zero.. Not applicable 4

人力資源需求及薪酬調查 INQUÉRITO ÀS NECESSIDADES DE MÃO-DE-OBRA E ÀS REMUNERAÇÕES SURVEY ON MANPOWER NEEDS AND WAGES 博彩業 LOTARIAS E OUTROS JOGOS DE APOSTA GAMING SECTOR 年 /Ano/Year: 2012 季 /Trimestre/Quarter: 4 統計暨普查局 DSEC 以下統計表可在統計暨普查局網頁下載 Os quadros abaixo indicados podem ser consultados no website da DSEC The following statistical tables are available for download from DSEC website 1. 按性別及職業統計之全職及兼職僱員 Pessoal a tempo completo e parcial, segundo o sexo, por profissão Full-time and part-time employees by gender and occupation 2. 按場所規模統計之僱員 Pessoal por dimensão do estabelecimento Employees by size of establishment 3. 按性別及職業統計之本地及外地全職僱員平均薪酬不包括雙糧年終賞金花紅及其他同類獎金 Remunerações médias dos trabalhadores residentes e não residentes a tempo completo, segundo o sexo e por profissão - excluídos os subsídios de férias e Natal, os prémios de fim de ano (13º mês), as participações nos lucros e similares Average earnings of full-time resident and non-resident employees by gender and occupation - excluding double-pay, year-end bonuses, profit-sharing bonuses and other similar bonuses 4. 按性別及職業統計之本地及外地全職僱員平均薪酬包括雙糧年終賞金花紅及其他同類獎金 Remunerações médias dos trabalhadores residentes e não residentes a tempo completo, segundo o sexo e por profissão - incluídos os subsídios de férias e Natal, os prémios de fim de ano (13º mês), as participações nos lucros e similares Average earnings of full-time resident and non-resident employees by gender and occupation - including double-pay, year-end bonuses, profit-sharing bonuses and other similar bonuses 5. 人員流動及空缺情況 Rotatividade dos empregados e situação das vagas Turnover of employees and job vacancy situation 5