Communication Skills (HU 101)



Similar documents
MBA (Master of Business Administration) Syllabus 2011 (Term 2)

Detailed Syllabus of POST GRADUATE DIPLOMA IN BUSINESS MANAGEMENT (SEMESTER SYSTEM)

MBA PART-TIME SYLLABUS

Post Graduate Diploma in Human Resource and Management

Certificate Program in Health Care Management

MANAGEMENT STUDIES (MBA) DETAILED SYLLABUS FOR PART A & B PART A GENERAL PAPER ON TEACHING AND RESEARCH APTITUDE

Detailed Syllabus \\Iconsserver\projects\MaxValue-Phase2\Purchased_images PGPX IN HUMAN RESOURCE MANAGEMENT

LIST OF SUBJECTS MBA (EXECUTIVE) SEM.I Fundamental of Management 2. Organizational Behaviour 3. Accounting for Managers 4.

DEM PRINCIPLES OF EVENT MANAGEMENT EM 011 Unit I. EVENT PLANNING & TEAM MANAGEMENT Unit I

M.A. PUBLIC ADMINISTRATION

LIST OF SUBJECTS MBA (EXECUTIVE) SEM.I Fundamental of Management 2. Organizational Behaviour 3. Accounting for Managers 4.

Diploma in Business Management

BBA 2 nd Year Human Resource Management Paper 2.4

Program Planning Guide Business Administration, Associate in Applied Science General Business Administration Track (A25120)

SRI VIVEKANANDA WOMENS DEGREE COLLEGE Ngo Colony, Opp. Old Sivalayam, Kadapa. (Affiliated to Y.V. University)

U.P. TECHNICAL UNIVERSITY, LUCKNOW

APPENDIX I POST GRADUATE DIPLOMA IN HUMAN RESOURCES DEVELOPMENT LAW ( PGDHRDL )

CERTIFICATE IN EVENT MANAGEMENT (CEM) COURSE CURRICULUM AND REGULATIONS

UNIVERSITY OF MUMBAI

MADRAS CHRISTIAN COLLEGE SELF FINANCED STREAM Department of Commerce. M.Phil in Commerce

Far-western University Faculty of Management

GURU NANAK DEV UNIVERSITY AMRITSAR

Syllabus for Entrance Test for Admission to Ph.D. Course (Main Subject Commerce)

Quantity Survey - Higher National Diploma (HND)

MBA Financial Management - LM500

Q1. Define Human Resource Management (HRM)? How it is useful for organisations? Explain.

16- Master s Degree in Public Health and Public Health Sciences (Majoring Health Management, Planning and Policy)

Module Specification. Level 7. University of Wales credit rating 15. ECTS credit rating January 2008 Amended September 2010.

MBA 2 nd - Sem PRODUCTION & OPERATION MANAGEMENT

Fifth Semester. The objective of this course is to explain the students fundamentals principles

SCHEME & SYLLABUS FOR PHD ENTRANCE TEST IN MANAGEMENT

Course Descriptions for the Business Essentials Program

Diploma in Business Management

SEMESTER III B) HUMAN RESOURCE MANAGEMENT

BHARATHIAR UNIVERSITY, COIMBATORE M.B.A (CBCS Pattern) (Introduced new elective papers/revised paper with effect from onwards)

THE OPEN UNIVERSITY OF TANZANIA FACULTY OF ARTS AND SOCIAL SCIENCE Department of Journalism and Media Studies

CHITTAGONG INDEPENDENT UNIVERSITY (CIU) MBA Program COURSE CURRICULUM

SCHEME OF STUDY MBA 3.5 YEAR PROGRAM

ASSIGNMENT - 1, DEC P.G. DIPLOMA IN HOSPITAL AND HEALTH CARE MANAGEMENT Paper - I : PERSPECTIVES OF MANAGEMENT

INSTITUTE OF DISTANCE EDUCATION AND LEARNING (IDEAL),NMU, JALGAON

IJEMR May 2013-Vol 3 Issue 5 - Online - ISSN Print - ISSN HR Practices in Banking A Review. *Dr.K.

EMBA CURRICULUM - FIRST YEAR

Higher Diploma Programme in Business and Human Resource Management. Syllabus

POST GRADUATE DIPLOMA IN BUSINESS MANAGEMENT (PGDBM) PROGRAMME GUIDE

UNIVERSITY OF MUMBAI

K. J. SOMAIYA COLLEGE OF ARTS AND COMMERCE, VIDYAVIHAR, MUMBAI (Autonomous) Affiliated to University of Mumbai

B126 Business Administration Project Management MTCU code Program Learning Outcomes

Goa University P.O. Goa University, Taleigao Plateau, Goa , India Syllabus of MBA Programme Implemented from the academic Year

MBA with specialisation in Marketing - LM501

THE MBA PROGRAM CURRICULUM

MBA IVSEM IMPORTANT QUESTIONS COMPENSATION & REWARD MANAGEMENT. 1. What is Job Evaluation? Explain Process & Methods of Job Evaluation?

Business Subject Matter Requirements. Part I: Content Domains for Subject Matter Understanding and Skill in Business

MICHIGAN TEST FOR TEACHER CERTIFICATION (MTTC) TEST OBJECTIVES FIELD 036: MARKETING EDUCATION

2. Reflection summary 10% 3. Term paper 50%

BUSINESS STUDIES ADVANCED LEVEL

Course No. Course Title Credits pre- req Course Description

3.0 BACHELOR OF COMMERCE. 100 Series. BBA 100: Business Studies

ONE YEAR PG DIPLOMA COURSE IN THE FACULTY OF COMMERCE

EXECUTIVE MASTER OF BUSINESS ADMINISTRATION FINANCE

Diploma in Human Resource Management (Level 4) Course Structure & Contents

DE 4267 DISTANCE EDUCATION M.B.A (LM) DEGREE EXAMINATION, MAY First Semester MANAGEMENT CONCEPT. (2011 Academic Year Onwards)

201 Management Information Systems and Decision Support Systems

fashion pre-masters programme

Cross-Cultural Management

Course Syllabus. 1. Program of Study B.B.A. (Tourism and Hospitality Management) Faculty/Institute/College Mahidol University International College

Afroza Bulbul, Assistant Professor in Management Department of Business Administration, International Islamic University Chittagong, Dhaka Campus

Advanced Diploma in Finance Advanced Diploma in Management Advanced Diploma in Marketing

BUID MBA: The Foundation Programme

MASTER OF HUMAN RESOURCE MANAGEMENT (MHRM) FIRST YEAR

Learning Objectives of M.B.A in Business Administration

INTERNATIONAL MARKETING MANAGEMENT

THE OPEN UNIVERSITY OF TANZANIA FACULTY OF BUSINESS MANAGEMENT DEPARTMENT OF MARKETING AND ENTREPREURSHIP OME 321: SALES MANAGEMENT COURSE OUTLINE

Business Management COURSE OUTLINE

VEER NARMAD SOUTH GUJARAT UNIVERSITY. Optional Courses

Master of Business Administration (M.B.A.)

HUMAN RESOURCE MANAGEMENT

PERFORMANCE ASSESSMENT OF EMPLOYEES IN ORGANISATION A CASE STUDY

ACA professional stage subject grids

Business Administration - Course SLOs

MANAGEMENT COURSES Student Learning Outcomes 1

Centre for Economic and Social Studies

Accounting. Management. Environment of Business. Business Law for Accountants. Stats Business & Econ I. Management

Rural Economy - Rural - Urban disparities-policy interventions required - Rural face to Reforms. The Development exercises in the last few decades.

A. Associate of Business Management (ABM)

St. Xavier s College Autonomous Mumbai

COURSE SYLLABUS. Academic year (English teaching)

Research Article Performance Appraisal System of Employees of Private Banking Sector in Bangladesh: A Case Study on National Bank Limited

B408 Human Resource Management MTCU code Program Learning Outcomes

M.A. PUBLIC ADMINISTRATION

BUSINESS ADMINISTRATION (Non-EMBA) COURSES Student Learning Outcomes 1

Accounting Bachelor of Business Administration Degree (B.B.A.)

OPEN UNIVERSITY OF TANZANIA FACULTY OF BUSINESS MANAGEMENT

International Islamic University Faculty of Management Sciences SCHEME OF STUDY BBA (H) 4-YEAR TO MBA 1.5 PROGRAM

Bachelor's Degree in Business Administration and Master's Degree course description

ROLE OF HRM & OB IN TODAY S EDUCATIONAL INSTITUTION/UNIVERSITY ADMINISTRATION

DE 7090 DISTANCE EDUCATION. M.Com. (Marketing) DEGREE EXAMINATION, DECEMBER MANAGEMENT CONCEPTS. SECTION A (5 8 = 40 marks)

FACULTY OF BUSINESS MANAGEMENT

Transcription:

Communication Skills (HU 101) COURSES OBJECTIVES 1. To increase the student s ability to improve and utilize the skills necessary to be a competent Interpersonal communicator. 2. To increases the student s understands of his or her own communication behavior. 3. To increase the student understands of others communication behaviors. 4. To improve the students communication skills in both social and professional contexts. 5. To improve the student s ability to demonstrate effective conflict resolution skills. ESSENTIAL OF COMMUNICATION The process of communication, communication competence, communication and the selfconcept, personal SWOT Analysis, Role of emotion in communication, Interpersonal communication, Nonverbal communication. WRITTEN COMMUNICATION Enriching vocabulary, Using Vocabulary in different context, Essentials of strong writing skills, language and style, Logical reasoning, Paragraph Writing, Developing perspective. SPEAKING Public speaking, Fear of public speaking and remedies, Elocution, Extempore Speeches, Group discussion, multi perspective debates, How to write and present papers. READING COMPREHENSION Précis Writing, Comprehension, Discussion on the basis of reading of novel/story

TECHNICAL COMMUNICATION Analyzing audience, Report writing, Importance, Structure, style and drafting of reports ASSIGNMENTS 1.Questionnaires/Surveys: You will be asked to complete questionnaires, Questionnaires are designed to assess you communication skills, You will be asked to write a review on each questionnaire assignment. 2.Self Concept Paper A paper to assess your self concept(approximate lenth5 pages). 3. Class seminar Extempore/Pre decide. Text Books 1. An Approach to communication skills: by Indrajit Bhattacharya. 2. Business correspondence and Report Writing: by R.C Sharma& Krishna Mohan. 3. Technical Communication: by Meenakshi Raman and Sangeeta Sharma, Oxford REFERENCE BOOKS 1. Developing communication skills : by Krishna Mohan & Meera Bannerji.

ENGINEERING ECONOMICS Basic ECONOMIC CONCEPTS Stock and Flow, Static & Dynamic economics, Micro economics &Macro economics, National Income concept. MARKET DEMAND Demand, meaning and types, Law of demand, exceptions to the law of demand, Elasticity of Demand, Method of Measuring elasticity of demand, Marginal utility Analysis. PRODUCTION ANALYSIS Production function, law of returns, Least cost combination, Cost and cost curves, Choice of plant size in the long run,law of supply, elasticity of supply. COST CONCEPTS AND ESTIMATION Cost element, economic Vs accounting concept of cost &Revenues, Standard cost, Actual cost, over head cost, cost control, Break Even Analysis. ECONOMIC APPRAISAL TECHNIQUES Long rang and Short range Budgeting, Industrial securities,criteria for Project Appraisal, Social benefit cost analysis, Depreciation concept and techniques. Monetary SYSTEM Money and its functions, Function of the commercial Bank& Central Bank, Monetary Policy.

INFLATION AND BUSINESS CYCLES Causes, Effects and Method of control Inflation, Concept of Business cycles. ACCOUNTING Booking keeping single and double entry system, Journal and ledger, Trading account, Profit and loss account, Balance sheet. INTRODUCTION TO ENTERNATIONAL ECONOMICS Classical theory & modern theory of international trade, meaning of foreign exchange, equilibrium rate of exchange, purchasing power parity theory, Impact of globalization on Indian economy, TEXT BOOK 1. A Text Book of Economic Theory: by Stonier& Hauge 2. Modern Economic Theory: by K.K.Dewett. 3. Engineering Economic: by Degramo. 4.International Economics: by BO Sodersten REFERENCE BOOKS 1. A text BOOK OF economic theory: BY Sammuelson. 2. Principles of Macroeconomics: by Rangarajan and Dholakia. 3. Monetary Economics: by Suraj B.Gupta 4. Project Planning Analysis, Selection Implementation and Review: by Prasanna Chandra. 5. Cost Accounting: by Jawahar Lal. 6. Financial Management: by I.M.Pandey.

DYNAMICS OF BEHAVIOURAL SCIENCES IN INDUSTRY (HU 304) OBJECTIVE To impart knowledge to students about human behavior, the managerial and Labour social system and culture with special reference to Indian Scenario. BEHAVOURAL SCIENCE An overview: definitions, Man the critical factor, behavioural science and its historical development. INDUSTRIAL SOCIOLOGY Concept and definition,importance for engineers; growth; criticism of the Hawthorne studies; nature and scope[e of industrial sociology, industry and community, industry and tradition in India. SOCIETY AND ENVIRONMENT Concept of social range meaning and definition of social change, nature of social change. Factor such as natural, Cultural, economic, planning, technological, Indian information technology scenario, effect of technology on social institutions. HUMAN REALATIONS Historical overview, definitions, early and later approaches to human relations, strategies for establishing healthy human relation. GROUPS

Meaning and definitions, types of groups, characteristics, functions of formal and informal groups, merits and demerits of informal groups. MOTIVATION Nature of drives, needs and motives, work motives, need hierarchy theory and two factor theory of motivation, how to motivate the workers at work, factors effecting the morale of workers. LABOUR MANAGEMENT RALATIONS Industrial relation; objectives and definitions, Dunlop s theory of industrial relations, Psychological and Gandhi an approach to industrial relations, industrial relations in Japan and India, industrial relation in coming years, challenges of coming years, new dimensions of industrial relation the ways of industrial peace. Trade unions; meaning and definition, functions of Indian trade Union,recent emerging trend in Indian trade unions. Text Books 1. Dynamics of Behavioural Science in Industry: by P.C. Rihar, H. G. Publication, New Delhi (2001) REFERENCE BOOKS 1. Fundamental of Industrial Sociology: by P Gisbert, Oxford Pres, 1971. 2. A Genesis of Behavioural Sciences: by N Kumar, Prashant Prakashan Lucknow,1965. 3. Industrial Relations; by A.Monapa, Tata Mcgraw Hill 18ed,2000 4. Innovation and change in organization: by N.Kind and Anderson, Oxford University Press,1995. 5. Human Relations and organization Behaviour, A global perspective: by R.S. Dwivedi, Macmillan Indian Ltd, Delhi(1995)

PRINICIPLES OF MANAGEMENT BASIS OF MANAGEMENT: Classification, characteristics, and objectives of management, Management and Society, Social Responsibility and Ethics, Development of Management thought, Nature and Functions of Management, Management by objectives, Role of Managers, Principles of Scientific Management, Essence of management. ORGANIZATION: The Nature and Purpose, Basic Departmentation, Line/staff Authority and Decentralization, Organization Culture. MANAGING AND THE HUMAN FACTOR: Human Resource Management and selection, Training and Development, Performance Appraisal and career strategy, Identifying the ability, Team work, Team Building for Enhanced Efficiency and Productivity, Leadership Processes and framework, Behaviors of Employees, Theory and Importance of Motivation, Motivation and Reward system. MANAGERIAL CONTROL: The system and process of controlling, control technique and information Technology, Productivity and Operations Management, Overall and Preventive Control. PROJECT PLANNING: Policies and Procedures of Management plans, Production Planning and control, Technique for Operation planning, Gantt charts, Program Evaluation and Review Technique, Critical Path Method, Difference between PERT and CPM. PLANNING, FORECASTING, AND DECISION MAKING: the nature and purpose of Planning, Objectives, Strategies, Policies, and Planning premises, importance of Planning, Concept and Technique of Forecasting, Strategic and Tactical Decisions, Decision Making Process, Rationality and creativity in Decision Making.

SOCIAL RESPONSIBILITIES: Ethics in Business, Guidelines for MANAGING Ethics in work Place, Benefits of Ethics in Business, Concept for environment, Impact of industries on Environment. INTERNATIONAL MANAGEMENT AND THE FUTURE: International Management: Toward a Unified, Global Management Theory. RECOMMENDED BOOKS 1. Fundamental of Management S.P.Robbins & D.A.Decenzo 2. Principles of Management Koontz & Donnel 3. Handbook of Management skills Jaico Publishing House 4. Principles of Management K.C.Sahu 5. Principles of Management Tripathy & Reddy 6. Essentials of Management J.L.Massie 7. Principles of Management George & Frankline 8. Business Ethics W.H.Shaw

MANAGING INTERNATIONAL AND GROUP PROCESSES OBJECTIVES The purpose of this is to advance understanding regarding interpersonal group processes and help the students to examine and develop process facilitate skills through laboratory and other experience based methods of learning. COURSE CONTENTS Groups as a Medium of Learning: Developing and change; Group Cohesiveness; Influence Processes: International Communication: interpersonal Awareness and Feedback Processes: Interpersonal Trust; Group Decision Making: group Synergy; Team Building. References: 1. Bennis, W.G. Essay in Interpersonal Dynamics. U.S.A., Dorsey Press, 1979. 2. Kolb, D. etc, Organizational Behaviour: An Experiential Approach. 5 th ed. Englewood Cliff s. New Jersey Prentice Hall Inc., 1991. 3. Kolb, D. etc. Organizational Behaviour: Practical Readings of Management 5 th ed. Englewood Chifs. New Jersey, Prentice hall Inc. 1991. 4. Mainiero, LA & Tromley CL Development Mangerial Skills in OB. New Delhi Prentice half of India. 1985. 5. Moore, MD etc. Inside Organizations: understanding the Human Dimension London. Sage. 1988.

HUMAN RESOURCE MANAGEMENT HUMAN RESURCE MANAGEMENT: Introduction to human Resource Management, Growin: Importance of Human Resource. Important Environmental Influences on HRM. Function of personnel Management, Challenges to Personnel Management, Appr4oaches to Personnel Management, Importance of Human Relations in Modern Organizations, Recdent Changes and Development of Personnel Management, Organizing the personnel and Human Resource Department, Responsibilities of a Personnel Managers. Personnel Management and Professionalisation. HUMAN RESOURCE PLANNING: Importance of Human Resource planning, Contemporary challenges in Human Resources Planning. HRP Process. Approaches to HBP, Evaluating Effectiveness of HRP, Methods of HRP, Recruitment, Selection and placement, Interview and Promotion Socializing the new employees. TRAINING AND DEVELOPMENT: Training, Methods of Training, Evaluation Training Effectiveness, Organization of Human Programme Management Development Process, Methods for developing: managers, Performance Appraisal Approaches. References: 1. Edwin B. Flippo: Principles of Personnel Management. 2. Keith Davis, Human Relations at work.

3. Robert L. Mathis and John H. Javeson, Personnel Human Resource Management (4 th ed.). 4. S. Schuler, Personnel and Human Resource Management (2 nd ed.) 5. David A. De Cenzo and Stephen P. Robbins, Personnel Human Resource Management (3 rd ed.) 6. P. P. Arya and B. B. Tandon (edited), Human Resource Development. 7. Lo on C. Megginson, Personnel and Human Resources Administration. 8. Dale Yoder, Personnel Management and Industrial Relationa. 9. Douglas Me Gregor, The Human side of Enterprise. 10. Juclus M.J. Personnel Management.

PRINICIPLES OF INDUSTRIAL RELATIONS OBJECTIVE To impart knowledge to students about human behavior, the managerial and Labour social system and culture with special reference to Indian Scenario. BEHAVOURAL SCIENCE An overview: definitions, Man the critical factor, behavioural science and its historical development. INDUSTRIAL SOCIOLOGY Concept and definition,importance for engineers; growth; criticism of the Hawthorne studies; nature and scope[e of industrial sociology, industry and community, industry and tradition in India. SOCIETY AND ENVIRONMENT Concept of social range meaning and definition of social change, nature of social change. Factor such as natural, Cultural, economic, planning, technological, Indian information technology scenario, effect of technology on social institutions. HUMAN REALATIONS Historical overview, definitions, early and later approaches to human relations, strategies for establishing healthy human relation. GROUPS Meaning and definitions, types of groups, characteristics, functions of formal and informal groups, merits and demerits of informal groups. MOTIVATION

Nature of drives, needs and motives, work motives, need hierarchy theory and two factor theory of motivation, how to motivate the workers at work, factors effecting the morale of workers. LABOUR MANAGEMENT RALATIONS Industrial relation; objectives and definitions, Dunlop s theory of industrial relations, Psychological and Gandhi an approach to industrial relations, industrial relations in Japan and India, industrial relation in coming years, challenges of coming years, new dimensions of industrial relation the ways of industrial peace. Trade unions; meaning and definition, functions of Indian trade Union,recent emerging trend in Indian trade unions. Text Books 2. Dynamics of Behavioural Science in Industry: by P.C. Rihar, H. G. Publication, New Delhi (2001) REFERENCE BOOKS 6. Fundamental of Industrial Sociology: by P Gisbert, Oxford Pres, 1971. 7. A Genesis of Behavioural Sciences: by N Kumar, Prashant Prakashan Lucknow,1965. 8. Industrial Relations; by A.Monapa, Tata Mcgraw Hill 18ed,2000 9. Innovation and change in organization: by N.Kind and Anderson, Oxford University Press,1995. 10. Human Relations and organization Behaviour, A global perspective: by R.S. Dwivedi, Macmillan Indian Ltd, Delhi(1995)

FINANCIAL MANAGEMENT SECTION A Introduction, meaning and definition of financial management, functions of financial manager objective of the firm. SECTION B Capital Budgeting: A definition and concept of capital budgeting, importance of capital budgeting methods of appraisal Pay back, average r5ate of return, IRR and NPV methods. A comparison in IRR and NPV. Cost of capital importance, definition and concept, measurement of cost of capital of a specific source and overall cost of capital. SECTION C Working Capital Decisions Working capital Policy Size of current assets and financing of current assets. Management of cash and near cash assets. Management of receivables. Management of inventory. Short term Finances, Financing Decisions: Capitalization and capital structure. Long term finance shares and debentures, Loan. Dividend Policy Relevance of Dividend payment Stability of Dividend Payment, Forms of Dividend Payment Dividend Policy in Indian Corporate Sector. References: 1. Gunman & Dougle, Corporate Financial Policy 2. James C. Van Forns, Financial Management and Policy 3. Kuchhal S. E., Financial Management. 4. I.M. Pandey, Financial Management

5. Walker & Banghan, Financial Management. 6. Esra Coloman, Theory of Financial Management.

MARKETING MANAGEMENT SECTION A Nature and scope of marketing, Corporate orientations towards the marketplace. The marketing environment and environment scanning. Marketing Information System and Marketing Research. SECTION B Understanding Consumer and Industrial Markets, Market segmentation, Targeting Land Positioning. SECTION C Product decision Product mix, product life cycle, new product development, branding and packaging decisions. Pricing methods and strategies. SECTION D Promotion decisions promotion mix advertising, sales promotion, publicity and personal setting Channel management selection. Cooperation and conflict management, vertical marketing implementation and systems. SECTION E

Organizing and implementing marketing in the organization. efforts. New issues in marketing Globalization Consumerism. Evaluation and control of marketing REFERENCES: 1. Enis, B. M. marketing Classics: A Selection of Influential Articles, New York, Megraw Hill, 1991. 2. Kotler, Philip and Armstrong, G. Principles Marketing New Delhi Prentice Hall of India. 3. Kotler, Philip Marketing Management: Analysis, Planning, Implementation and Control. New Delhi Prentice Hall of India 1994. 4. Ramaswamy, V. S. and Manakumari, S. Marketing Management Planning Control, New Delhi Prentice Hall of India 1994. 5. Ramaswamy, V. S. and Namakumari, S. Marketing Management: Planning Control, New Delhi Macmillan 1990 6. Station, William J. Fundamentals of Marketing,New York McGraw Hill, 1994. 7. Neelamegham, S. Marketing in India,: Cases and Reading New Delhi, Vikas, 1998. MANAGERIAL COMMUNICATION Course Description: This course builds on managerial communication skills developed in Management Communication for undergraduates or communication of Managers. It introduces interactive oral and interpersonal communication skills important to managers. Including; presenting to a hostile audience.;

running meetings listening. And contributing to group decision making. Working in teams, students present a communication topic of their choosing to the class. An individual project challenges students to address a business audience in written and oral forms.