w w w. f t i ndia.com/esg IT Governance, Risk Management & Compliance Software Testing & Quality Assurance IT Infrastructure & Services Management System Design & Implementation DataCenter / Hosting A Consulting Initiative by FINANCIAL TECHNOLOGIES (INDIA) LTD.
Financial Technologies (India) Limited Financial Technologies (India) Limited (FTIL), the flagship company of the Financial Technologies Group, is a global leader in creating and operating technologycentric, next-generation financial markets across multiasset classes. It s highly robust and scalable exchange and trading technology, coupled with deep domain expertise, enables it to create cost-effective and accessible financial markets that facilitate seamless price discovery and democratize growth opportunities. The Group operates a network of financial exchanges connecting fast growing economies and these Exchanges are complemented by the Group s Ecosystem ventures which address opportunities around Exchanges. Enterprise Solutions Group (ESG) Enterprise Solutions Group (ESG) is an advisory and knowledge imparting initiative of Financial Technologies. It was set up to add value to clients businesses and serve them in all industry verticals. It has a large pool of qualified personnel with a wide range of professional certifications. Established in the year 2000, ESG focuses on providing technological edge to its clients in a fiercely competitive market. It endeavors to maximize an organization s gain from its IT investments and helps align all its relevant processes. Group Overview Exchange Ecosystem Commodity Derivatives FINANCIAL TECHNOLOGIES Technology Warehousing and Collateral Management International Multi-Asset Exchanges Singapore Mauritius Exchange Solutions Brokerage Solutions Payments Processing Forex Spot Bahrain Botswana Messaging Solutions Digital Information Broadcasting Energy Consulting Solutions Knowledge Training Competitive Edge HIGH QUALITY STANDARDS Well-defined and proven quality processes ISO/IEC 20000-1:2011, ISO/IEC 27001:2005, ISO 14001:2004 and ISO 9001:2008 certified organization Empanelled with CERT-In, RBI and Controller of Certifying Authorities (CCA) as IT Security Auditing Organization Awarded by Data Security Council of India (DSCI) for Security in IT Services SME Category Corporate Member of DSCI INTELLECTUAL CAPITAL CORPORATE GOVERNANCE Highly motivated intellectual capital with techno- Strategic Business Unit of a publicly listed organization functional expertise, over 600 man-years of relevant Combined strength of over 3000 employees experience in business and technology, and professional certifications such as: INDUSTRY ALLIANCES CISA MCA ISA ITIL Partner with IBM under SVI and SVP programs CCNA CISSP CA CSTE Strategic alliance with industry leaders such as Microsoft, CEH CCNP MBA ISO 27001 LA HP, Juniper, CISCO, Dell, APC, Stratus, etc.
IT GOVERNANCE, RISK MANAGEMENT & COMPLIANCE (IT - GRC) "Be careful and you will save many men from the sin of robbing you." Ed Howe ESG s IT - Governance, Risk Management & Compliance Services create a foundational framework for an organization to manage information systems. Our risk-based approach weighs the current state against the risk specific to a particular operation, organization, or industry. This enables an organization to comply with regulations and globally recognized standards. Our offerings under IT - Governance, Risk Management & Compliance (IT - GRC) is as below: IT/IS Strategy, Policy and Procedures Information Security Management System - ISO/IEC 27001:2005 (ISMS) Business Continuity Management (BCM) and Disaster Preparedness & Recovery - ISO 22301:2012 IT Risk Management Information Security Assessment Network Security Assessment Vulnerability Assessment and Penetration Testing (VA & PT) Our unique approach and proven methodology addresses every stakeholder s requirement: Stakeholder End-user Business Systems Requirement Safeguard personal information from unauthorized parties Ensure all the business critical information is protected against malicious attacks Guarantee business continuity and uninterrupted service to clients, in case of eventualities A thorough IT strategy framework to enable businesses achieve their objectives Protect data, applications and IT infrastructure against all risks Applicable IT - GRC Solutions Information Security Assessment Network Security Assessment Vulnerability Assessment and Penetration Testing Information Security Management System Consultancy Services Business Continuity Management Consultancy IT/IS Strategy, Policy and Procedures IT Risk Management Information Security Assessment Network Security Assessment Vulnerability Assessment and Penetration Testing Standards and Frameworks followed: Key differentiators of IT - GRC services: ISO/IEC 27001, BS 25999, ISO 22301, ISO/IEC 20000 Empanelled with CERT-In as Information Security COBIT framework for effective IT Governance Auditing Organization OWASP top 10 vulnerability list Large pool of qualified and experienced professionals Applicable circulars and notifications from regulatory Experience in working on mission critical IT setup authorities Thorough understanding of subject matter IT Act, 2000 with all further amendments rules
SOFTWARE TESTING & QUALITY ASSURANCE (ST & QA) If you don t like testing your product, most likely your customers won t like to test it either. Anonymous Information Systems are increasingly being referred to as The Second Economy. Organizations consider applications not just as software, but key business drivers. ESG s key objective is to enhance the quality of these applications. Quality of an application can be ascertained by the following parameters: Functionality Compatibility Security Performance Reliability Code Quality We offer the following services under Software Testing & Quality Assurance (ST & QA): Functional Testing (Manual) Integration Testing Functional Testing (Automated) Data Migration Load & Performance Testing System Security Testing User Acceptance Testing Our unique approach and proven methodology of testing addresses every stakeholder s requirement: Stakeholder End-user Business Systems Requirement Availability of appropriate features in the application Least possible response time. Practically no wait time is desired. Security of data Compatibility with the computing environment A software that serves its desired purpose Value for money paid to acquire/use/develop the software Secured system, immune to malicious attacks Assured business continuity Maximum throughput with minimum system resources Ensuring service continuity Data Security Adherence to the applicable compliance norms Applicable ST & QA Solutions Functional Testing Load & Performance Testing System Security Testing Functional Testing Load & Performance Testing System Security Testing User Acceptance Testing Integration Testing Load & Performance Testing System Security Testing User Acceptance Testing Data Migration Testing Integration Testing Frameworks followed: Key differentiators of ST & QA Services: ISTQB Effective delivery methodology ensuring best QAI Global Institute combination of project cost and timelines along with the best quality services Hybrid (keyword and data driven) framework for automation testing Simple, yet comprehensive reporting system Functional knowledge in select domains, leading to better test planning and deeper test coverage
IT INFRASTRUCTURE & SERVICES MANAGEMENT (IT - ISM) "Outsourcing non-core business activities like IT Operations improves company s focus, shares risk, and makes capital funds available for appropriate use." Anonymous ESG s IT Infrastructure & Service Management (IT - ISM) provides a range of services which enables an organization to manage its IT Infrastructure. With a right blend of tools, skilled resources and proven methodologies, our unique offerings help organizations reduce operational expenditure and allow its personnel to focus on key business decisions rather than bothering about IT related issues. Most importantly, we address the needs of end-users in a structured manner. Our offerings under IT Infrastructure & Service Management (IT - ISM) are as follows: IT Infrastructure Management (Desktop, Network, Servers) Enterprise IT Helpdesk Management IT Security Management DataCenter Operations Management Application and Database Support Logistics/Vendor Management Our unique approach and proven methodology addresses every stakeholder s requirement: Stakeholder End-user Business Systems Requirement Uninterrupted availability of system resources Smooth and friendly IT Support Protection from malware and data-theft Seamless IT services to end users Security of business critical information Incessant IT services to all users Seamless IT operations Business relationship management (with IT vendors and service providers) Effective IT Asset Management Applicable IT - ISM Solutions IT Infrastructure Management Enterprise IT Helpdesk Management IT Security Management IT Infrastructure Management Enterprise IT Helpdesk Management Application and Database Support IT Security Management IT Infrastructure Management Enterprise IT Helpdesk Management IT Security Management DataCenter Operations Management Application and Database Support Logistics/Vendor Management Key differentiators of IT - ISM Services: IT service model and methodology based on ISO/IEC 20000 standard for ITIL (Information Technology Infrastructure Library) and ITSM (Information Technology Service Management) Experience in managing large and mission critical IT Infrastructure Personal with diversified skill-sets capable of managing all types of IT setups Right blend of professionals with domain expertise in Project Management, Technology and Resource Management High client retention ratio Comprehensive and comprehensible reporting methodology
SYSTEM DESIGN & IMPLEMENTATION (SD & I) Successful enterprises have recognised that the board and executives need to embrace IT like any other significant part of doing business. Boards and management both in the business and IT functions must collaborate and work together." COBIT 5.0. ESG specializes in designing enterprise-wide information systems while taking a consultative approach to build, operate and manage mission critical environments. The service covers the entire lifecycle of IT systems from conceptualization, designing, building, operations to maintenance, keeping in mind the medium to long-term business objectives. Resultoriented approach, taken while designing, ensures good ROI in IT systems. Our offerings under System Design & Implementation (SD & I): DataCenter/DR Site Design and Implementation Network Design and Implementation IT Security Architecture Design and Implementation Voice and Data Converged Solutions Enterprise-wide Active Directory Business Process Management Our unique approach and proven methodology addresses every stakeholder s requirement: Stakeholder End-user Business Systems Requirement Availability of authorized IT services Security of personal information Remote but secured access to information Efficient utilization of system resources Quick service roll out Increasing ROI while reducing operational expenses Guaranteed business continuity and uninterrupted service to clients, in case of eventualities Automation of business processes Centralized monitoring and user rights management Faster deployment of applications Efficient utilization of system resources Secure connectivity within organizations network Applicable SD & I Solutions DataCenter/DR Site Design and Implementation IT Security Architecture Design and Implementation IT Security Architecture Green Data Center Solution Voice and Data Converged Solutions DataCenter/DR Site design and implementation Business Process Management Enterprise Wide Active Directory Network Design & Implementation IT Security Architecture Frameworks followed: Key differentiators of SD & I Services: ANSI/TIA/EIA Standard for IT Network and Data Designing cost effective solutions resulting into Center infrastructure higher and faster ROI ISO/IEC 11801 Standard for campus wide network Creating scalable design after consideration of deployment medium to long term business goals Large pool of qualified and experienced professionals Experience in designing and implementing mission critical IT setup Vendor neutrality in providing solution
DATACENTER / HOSTING (DC/H) A true carrier neutral infrastructure for dedicated hosting and managed services. We offer a state-of-the-art DataCenter / Hosting (DC/H) that guarantees high uptime and an ideal infrastructure to host mission critical IT systems that power business operations. Our ISO/IEC 27001:2005 certified DataCenter is a secure and resilient environment that is scalable and can cater to the ever increasing IT requirements resulting from business growth. Salient features of our DataCenter / Hosting facility: Tier III standard DataCenter with N+N UPS power source and N+1 DG capacity In-row cooling systems ensuring accurate temperature and humidity control FM200/NOVAC gas-based fire suppression system Multi-tier checks/controls to ensure strict physical security Can be availed via major telecom service providers viz. MTNL, Tata Communications, Reliance Communications, Airtel etc. Rapid response to address potential issues Dedicated resource (SPOC) for Level-1 support, which includes basic IT activities such as Service Desk, on-site co-ordination for the account and Power ON/OFF/Boot-on-request services We also offer application support and IT Infrastructure support as mentioned below: Application Support BOD/EOD Activities Back-up Management Co-ordination with Application Vendors Patch & Release Management MIS/Reporting IT Infrastructure Support 24x7 monitoring of facilities and infrastructure System Administration and Management Database Management Performance Management Security updates and OS Patch management Co-ordination with Vendors, OEMs, Service Providers
Corporate Office FINANCIAL TECHNOLOGIES (INDIA) LTD. FT Tower, CTS No. 256 & 257, Suren Road, Chakala, Andheri (East), Mumbai - 400 093, India. T: +91 22 6686 8010 F: +91 22 6686 8050 esg@ftindia.com www.ftindia.com/esg International Operations United Arab Emirates Financial Technologies Middle East 1310, Tiffany Towers, Jumeirah Lake Towers, P. O. Box 212010, Dubai, UAE. T : +97 155 708 0139 support@ft-me.com India Operations Chennai (Registered Office) Hyderabad st nd 1A & B, 1 Floor, Doshi Towers, 156, 201, 2 Floor, Periyar EVR Salai, Kilpauk, Meridian Plaza 6-3-853, Chennai - 600 010. Ameerpet, Hyderabad - 500 016. T : +91 44 4395 0850/51 T : +91 40 3250 6470 F : +91 44 4395 0899 F : +91 40 4007 5037 chennai@ftindia.com hyderabad@ftindia.com Ahmedabad Kolkata th rd A-1011, 10 Floor, Atma House, BNCCI House, 3 Floor, 23, Opp. Old RBI, Near Times of India, R. N. Mukherjee Road, Kolkata - 700 001. Ashram Road, Ahmedabad - 380 009. T : +91 33 6615 9000 T : +91 79 3007 4141 F : +91 33 6615 9010 F : +91 79 3007 4957 kolkata@ftindia.com ahmedabad@ftindia.com Delhi th 501-505, 5 floor, World Trade Center, Babar Road, Connaught Place, New Delhi - 110 001. T : +91 11 4300 3000 F : +91 11 4300 3030 delhi@ftindia.com