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Contact Laplink Software For technical support issues or questions, please visit: www.laplink.com/support For other non-technical inquiries: Email: CustomerService@laplink.com Tel (USA): +1 425.952.6000 Tel (UK): +44 (0) 870.2410.983 Fax (USA): +1 425.952.6002 Fax (UK): +44 (0) 870.2410.984 Laplink Software, Inc. 10210 NE Points Drive, Suite 400, Kirkland, WA, 98033, USA Copyright/Trademark Notice Copyright 2005 Laplink Software, Inc. All rights reserved. Laplink, the Laplink logo, Laplink Everywhere, Laplink Secure VNC, and SpeedSync are either registered trademarks or trademarks of Laplink Software, Inc. in the United States and/or other countries. winshadow is a registered trademark of OmniCom Technologies, Inc. Other brands and products are trademarks of their respective holder(s). Patents SpeedSync(r) U.S. Patent Number 5,446,888 This software may contain one or more of the following licensed products: RSA Data Security, Inc. MD5 Message- Digest Algorithm. Copyright 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved. ZLIB general purpose compression library, 1.0.4. July 24, 1996. Copyright 1995-1996 Jean-Loup Gailly and Mark Adler. 1
Laplink Software, Inc. ("Laplink") End User License Agreement IF YOU INSTALL THE SOFTWARE PROGRAM, YOU ARE BY THAT ACT AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS LICENSE AGREE- MENT. OWNERSHIP OF SOFTWARE. You acknowledge and agree that all of the computer programs and associated documentation contained in this software executable or physical package (collectively, the "Software") are owned exclusively by Laplink and/or its licensors. The Software is protected under copyright and other intellectual property laws of the United States and international copyright treaties. LICENSE. Laplink grants to you, and you accept, a limited, non-exclusive and revocable license to use the Software, in machinereadable, object code form only. You agree to use the Software only as authorized in this License Agreement. This License Agreement does not convey to you any ownership rights or any other interest in the Software. SCOPE OF LICENSE. This is a single-user license, that depending on the subscription plan that you purchased or were granted separately, entitles you only to either a single or a multiple computer license. The single computer license entitles you to install the software on one computer at a time. A multiple computer license authorizes you to install the Software on up to a total number of computers for which you purchased or were otherwise provided a subscription and where Laplink Everywhere will be used exclusively by you (e.g., three licenses for use by you on an office computer, a laptop computer, and a home computer). A valid license must be obtained for each person who will use the Software. Every user that will use Laplink Everywhere to connect to another computer must have a valid license of Laplink Everywhere in good standing. Please contact Laplink to obtain additional licenses. You may not copy or make any changes or modifications to the Software, and you may not translate, decompile, disassemble, or otherwise reverse engineer the computer program(s). You may not loan, rent, lease or sublicense the Software or any copy to others for any purpose. You agree to use all reasonable efforts to protect the Software from unauthorized use, modification, reproduction, distribution or publication. You are not permitted to make any uses or copies of the Software that are not specifically authorized by the terms of this License Agreement, and Laplink reserves all rights that are not expressly granted to you. TERM. This license will become effective on the date you acquire the Software and will remain in force until terminated. You may terminate this license at any time by completely removing the Software from your computer. This license will automatically terminate if you breach any of the terms or conditions set out in this License Agreement. You agree to remove the Software from your computer upon termination of this license for any reason. Laplink Everywhere functionality is provided on an "as available" basis. Laplink does not 2
warrant that the functionality will be uninterrupted. Additional charges may apply if file transfers continually exceed 100 MB or more within 30 days at Laplink's discretion. If you have purchased a subscription to Laplink Everywhere, this will remain in effect based on the terms of the chosen subscription which may include automatic renewal unless terminated in advance with such fees being non-refundable. TRANSFER. You may not transfer your license of the Software to another party. LAPLINK SPECIFICALLY DISCLAIMS ALL OTHER WAR- RANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MER- CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LAPLINK DOES NOT WARRANT THE PRO- GRAM MEDIA, DOCUMENTATION OR COMPUTER PROGRAM(S), NOR DOES LAPLINK PROVIDE ANY WARRANTY AS TO THE OPERATION OF THE SOFT- WARE OR ITS FITNESS FOR ANY PARTICULAR APPLI- CATION, USE, OR PURPOSE. LIMITATION OF LIABILITIES AND REMEDIES: IN NO EVENT SHALL LAPLINK OR ITS LICENSORS HAVE ANY LIABILITY FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES, WHATSOEVER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUP- TION, LOSS OF BUSINESS INFORMATION, AND THE LIKE ARISING OUT OF THIS AGREEMENT, THE LICENSING OF SOFTWARE BY LAPLINK OR THE PRO- VISION OF MAINTENANCE AND SUPPORT SERVICES BY LAPLINK, EVEN IF LICENSEE HAS ADVISED LAPLINK OF THE POSSIBILITY OF SUCH DAMAGES, AND INCLUDING UNDER ANY CLAIM OF NEGLI- GENCE, STRICT LIABILITY, DESIGN DEFECT,OR OTHER THEORY. IN NO EVENT SHALL THE LIABILITY OF LAPLINK OR ITS LICENSORS EXCEED THE PUR- CHASE PRICE PAID FOR THE SOFTWARE, LESS ALL APPLICABLE TAXES AND DUTIES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF LIABILITIY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE AFOREMENTIONED LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. U.S. GOV- ERNMENT RESTRICTED RIGHTS. The Software is provided with Restricted Rights. Use, duplication, or disclosure by the United States Government is subject to restrictions set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights at 48 CFR 52.227-19, as applicable. Contractor/Manufacturer is Laplink Software, Inc., 10210 NE Points Drive, Suite 400, Kirkland, Washington, U.S.A. TRADEMARKS. Laplink, the Laplink logo, Connect Your World, Laplink Everywhere, Laplink Secure VNC, and SpeedSync are either registered trademarks or trademarks of Laplink Software, Inc. in the United States and/or other countries. win- Shadow and the associated logo(s) are registered trademarks of OmniCom Technologies, Inc. Google and the associated logo(s) are registered trademarks of Google Inc. Other brands and products are trademarks of their respective holder(s). SpeedSync is covered by U.S. Patent No. 5,446,888 and other filings. No right or license to any trademarks owned by Laplink or others appearing in the Software or packaging is granted to you by this License Agreement. 3
MISCELLANEOUS. Unless otherwise restricted by law, you agree that this License Agreement shall be construed, interpreted and governed by the laws of the State of Washington of the United States of America, without regard to the laws governing conflicts of law. If any action is brought by either party against the other regarding any subject matter of this License Agreement, the prevailing party shall be entitled to recover, in addition to any other relief granted, reasonable attorney fees and expenses of litigation. You further agree that any claim relating to this License Agreement shall be brought in the courts of competent jurisdiction in the State of Washington. If any term of this License Agreement is declared void or unenforceable by any court of competent jurisdiction, enforcement of the remaining terms shall not be affected. No waiver of any right under this License Agreement shall be effective unless in writing and signed by both parties. No waiver of any past or present right arising from any breach or failure to perform shall be deemed to be a waiver of any future right arising under this License Agreement. This License Agreement sets forth the entire agreement between Laplink and you with respect to all matters covered herein. IF YOU HAVE ANY QUESTIONS CONCERNING THIS LICENSE AGREEMENT, PLEASE CONTACT LAPLINK SOFTWARE AT 10210 NE POINTS DRIVE, SUITE 400, KIRKLAND, WASHINGTON, U.S.A. (425-952-6000). 4
Introduction to 1 Introducing 2 System Requirements 4 Installation and Setup 6 Installation and Setup 7 Registering Laplink Everywhere 11 Account Management Options 12 Laplink Everywhere Setup 14 Configuring Laplink Everywhere 15 Settings 16 Configuring Users and Sharing 22 History 27 Connecting to your Host PC 28 Connecting to your Host PC 29 Using Remote Control 37 Laplink Everywhere Remote Control 38 Option 1: Remote Desktop 39 Option 2: Remote Control 4 41 Option 3: Laplink Secure VNC 42 Laplink Secure VNC Software Installation 46 Connecting before Windows login and Remote Reboot 49 Contents Using File Transfer 51 Using File Transfer 52 Dual Pane File Transfer Utility 53 Web File Transfer Utility 55 Remote Desktop Search and Utilities 56 Remote Desktop Search and Utilities 57 Using Email, Calendar, Contacts, Notes and Tasks 60 Using Email, Calendar, Contacts, Notes and Tasks 61 Email(Outlook and Outlook Express) 62 Contacts (Outlook and Outlook Express) 64 Calendar (Outlook only) 66 Notes (Outlook only) 68 Tasks (Outlook only) 70 Using PDAs and Smartphones 72 Using PDAs and Smartphones 73 Using Google Desktop Search on your Handheld Device 76 Using your PDA with Laplink Companion 78 Troubleshooting Laplink Everywhere 81 Troubleshooting 82 1
1 Introduction to Laplink Everywhere 4 Introduction to 1 Introducing 2 System Requirements 4 1
Introducing Laplink Everywhere (LLE) is a web-based solution that allows users to remotely access their office or home PCs from any web-enabled PC, PDA or Smartphone. With LLE, users can remote control their distant PCs, conduct remote desktop searches for critical files and emails, transfer files between PCs, or share them with anyone, regardless of file size or type. LLE allows you to access as many PCs as you like, from any web connection, anywhere in the world. That is the power of Laplink Everywhere. 2
Laplink Everywhere is simple and secure Laplink Everywhere gives you complete access to your email, folders, files and applications from any of your webenabled devices. Laplink Everywhere must be installed and running on each PC that you will want to access remotely. Then these PCs will be easily accessible from any browser and Internet connection. To access these PCs remotely, go to www.ll2go.com, and log in using your username and password. Once logged in, you will see links to all your LLE PCs. Even if some of the PCs you are connecting to are behind firewalls, Laplink Everywhere will establish the connections automatically. Laplink Everywhere secures your data using 128-bit Secure Sockets Layer (SSL) encryption. Laplink does not disclose information about any Laplink Everywhere user to any third party. On the browser side, no information about the Laplink Everywhere host PC is cached, so that no other users can access your information. You can feel safe accessing LLE from any PC, anywhere. Features Laplink Everywhere connects to your host PCs easily through any web-enabled browser, providing complete access. The main features include: Remote Control- Laplink Everywhere provides you complete desktop control to any of the PCs where you have LLE running. Remote Desktop Search- Laplink Everywhere allows you to search your host PC for files or emails from any browser or web-connected device (including Smartphones, Palm or Pocket PC devices) anywhere in the world, and allows you to reply to your email and send files just as easily. File Transfers for files of any size or type- LLE enables you to transfer files of any size to and from your PC, and to send files to anyone using a secure, click-and-download link. Remote Access to your Outlook or Outlook Express- LLE provides web access to your Outlook and Express email, providing not only the emails themselves but access to your Calendar, Address Book, Contact, Notes and Tasks. Connect to all of your PCs instantly!- Laplink Everywhere can be set up on as many PCs as you would like, and all your PCs can be accessed in a single browser session. 3
System Requirements On the PC you will connect to: You must have Laplink Everywhere installed, and have the following to access your information remotely: Windows 98SE/ME/2000/XP 16 MB RAM 6 MB of free hard disk space A persistent Internet connection (optional) - Microsoft Outlook 97, 98, 2000, 2002 or 2003 to access email, Contacts, Calendar, Notes, and Tasks or an email client that utilizes Windows Address Book (such as Outlook Express 5.5 or greater) to access Contacts. On the PC you will connect from: Required on the PC you desire to access from: Internet connection Internet Explorer 5.5 or higher. Netscape version 6.0 or higher. Firefox version 1.02 or higher. Opera version 7.0 or higher. (optional) Ability to download ActiveX control, if desiring to use. Requirements for Remote Control connections: Remote Desktop- LLE Remote Desktop uses Windows RDP (Remote Desktop Protocol), and is only available on PCs running: Windows XP (Professional only) with Remote Desktop Protocol enabled. Windows Server 2000 and Server 2003 Editions, with terminal services installed and enabled. Remote Control 4- LLE Remote Control 4 is available on PCs running Windows 98SE/ME/2000/XP/2003, and is automatically installed during LLE installation. A user name and password is created during the Remote Desktop 4 installation, and required when connecting remotely using Remote Desktop 4. NOTE Both Remote Desktop and Remote Control 4 require ActiveX controls to install. Certain Internet browsers, such as Netscape, Opera and Firefox, do not support ActiveX controls. To use remote control using these browsers, use Secure VNC (see below). Laplink Secure VNC- Laplink Secure VNC is a remote control option used primarily when connecting in non- Windows platforms. It also works well on browsers that don t allow ActiveX controls, such as Netscape, Firefox and Opera. The Secure VNC server must be manually installed on your host PC in order to use Secure VNC. In install, go to Start, Programs, Laplink Everywhere, and choose the Download Laplink Secure VNC link, and install the server software on your host PC. A password is created during the account creation process, and needed when connecting remotely. Requirements for Google Desktop Search- Google Desktop Search runs on PCs using Windows 2000 (Service Pack 3 or above) or Windows XP, and Microsoft Internet Explorer 5.0 or above or Mozilla Firefox. It requires 1 gigabyte (Gb) of space available on 4
your hard drive. For best performance, at least 128 Mb RAM and a 400MHz or faster Pentium processor is reccommended. Requirements for using LLE with a PDA or Smartphone- LLE supports any web-enabled PDA and Smartphone running the following operating systems: Microsoft Pocket PC 2000, 2002 or 2003 Microsoft Windows CE Microsoft Windows Mobile Palm OS 5.2.1 or later Symbian 5
2 Installation and Setup Installation and Setup 7 Registering Laplink Everywhere 11 Account Management Options 12 Laplink Everywhere Setup 14 Configuring Laplink Everywhere 15 Settings 16 Configuring Users and Sharing 22 History 27 6
Installation and Setup This chapter discusses the Laplink Everywhere software installation and configuration. It is important to make sure LLE is set up the way you want, so you can maximize your experience when connecting. Important Definition: Host PC Throughout this document, you will see references to your Host PC. The host PC always refers to the PC(s) you want to access remotely. Laplink Everywhere must be installed and running on each host PC in order to create the connection. Each host PC must also have a persistent Internet connection in order to create this connection. Installing.0 The following includes two sets of installation instructions. On the PC where you are installing (host PC), if: Laplink Everywhere (any version) has been installed on this PC before, follow the See Upgrading to on page 8. Laplink Everywhere has NEVER been installed on this PC before, See Installing Laplink Everywhere on this PC for the First Time on page 8. Even if you have a current LLE account, if this is the first time you ve installed LLE on this PC, follow these instructions. Also in this section, you will find instructions on how to assign additional host PCs to your LLE account. Prior to installation Before installing the software, shut down all other applications currently running on the PC. Purchasing Laplink Everywhere By default, Laplink Everywhere installs as a trial. If you are installing as a trial, you can proceed to the next section. When you purchase Laplink Everywhere, you receive an email with serial numbers that you can enter during the installation and setup process. These serial numbers can also be entered after installation. Until a serial number is entered, your LLE account will be considered a trial account, and will end 15 days after setup. If you choose to upgrade from a trial to a purchase at a later date, use the following instructions. To purchase LLE, go to www.ll2go.com, and click on the Buy Now button to purchase. Choose the purchase options that best suit your needs, and complete the purchase process. You will be sent an email with serial numbers, and a link That will read To download this product, click on the link below. 7
This will take you to your available downloads in your My Downloads section of the Laplink website. You will automatically be logged in, and if you don t already have one, a Laplink My Support account will be created for your during the purchase process. Your new purchase of will be available for download. Click on the download button, and save the lle-setup.exe file to your PC. Once the file is downloaded to your PC, choose the set of installation instructions that follow that are appropriate for you on this PC. NOTE When at the My Downloads page, on the left toolbar click on the Edit My Account link. From here, you can note or change your Laplink My Support account information, so that you can access your information and downloads from any web-enabled PC. See My Support account on page 12. Upgrading to NOTE These instructions assume you are at the host PC. If you have installed Laplink Everywhere in the past on this PC, follow these instructions: 1 In your System Tray (near your Windows clock on the bottom right of your screen), right-click on the Laplink Everywhere icon, if present. Choose Exit to stop Laplink Everywhere on your PC. 2 To get the latest software, go to www.ll2go.com, and click the Upgrade icon. 3 Save the LLE setup file (lle-setup.exe) to your PC, then double-click on the file to install. 4 The installation will detect a previous version of Laplink Everywhere on your system, and will need to uninstall it on order to continue. Click Yes to uninstall. 5 Double-click on your downloaded lle-setup.exe file again, and your installation will proceed. 6 Follow the instructions to complete your Laplink Everywhere installation. Installing Laplink Everywhere on this PC for the First Time NOTE These instructions assume you are at the host PC. If you have never installed Laplink Everywhere on this PC, the installation instructions below apply to you. 1 To get the latest software, go to www.ll2go.com, and select the Buy Now or Free Trial button, whichever is your preference. 2 Save the LLE setup file (lle-setup.exe) to your PC, then double-click on the file to install. 3 Follow the installation instructions to complete your Laplink Everywhere installation. 8
From any browser, anywhere, go to www.ll2go.com and use LLE4 to log in to your Host PC. Registering your PC The next web page tells you your LLE4 installation and configuration is complete. On this page, you will be asked to choose what type of Laplink Everywhere account you are setting up on this PC. If you are setting up Laplink Everywhere for the first time on any PC, choose the Create Account button. If you already have a Laplink Everywhere account, and want to add this PC to the group of PCs you have access to when connecting through Laplink Everywhere, choose the Assign this PC button. Creating a New LLE Account If this is the first time you ve installed Laplink Everywhere on any PC, we want to again say thank you, and hope you enjoy Laplink Everywhere. Follow the instructions below to set up an account and register your PC with the LLE servers. Click on the Create a New account button. Please fill out the form carefully and accurately. To provide upgrades and support, we need accurate information. Make sure to write down your Laplink Everywhere User Name and Password, as you will need this information to access your LLE4 PCs. If you have purchased LLE: Enter the serial numbers sent to you via email in the appropriate fields to activate your LLE subscription. 9
Assigning additional PCs to an existing LLE account If you already have a valid Laplink Everywhere account, and want to make this new LLE host PC available when connecting, you must assign this PC to that LLE account. and password, and click Submit, you might get the message below, because your first LLE host PC is probably called My PC already. Choose a new PC Name, and click Submit to complete the setup of on your second PC. Enter your valid LLE User Name and Password, give your new LLE host PC a unique name. If you have purchased LLE: Enter the serial numbers sent to you via email in the appropriate fields to activate your LLE subscription. NOTE By default, Laplink Everywhere names all LLE PCs My PC, so your first LLE host PC might already be called My PC. If you simply enter your username Your LLE4 installation and configuration is complete. No further configuration is required in order to connect to your host PC from any web-enabled device. From any browser, anywhere, go to www.ll2go.com and use LLE4 to log in. When you log into Laplink Everywhere now from any webenabled device, you will have access to all of your LLE host PCs. 10
Registering Laplink Everywhere Note: If you ve installed and set up Laplink Everywhere on your host PC following the instructions in the previous section, no further configuration is necessary. Your LLE host PC is ready for connections from any web-enabled PC or device. The rest of this chapter discusses account registration and more detailed user configuration options that help you get the most from Laplink Everywhere, but are not required. Once you ve purchased Laplink Everywhere, you will be sent an email with one or several serial numbers, depending on the purchase plan you chose. If you entered your serial numbers in the marked fields during software installation, your serial numbers will already be entered. In any other scenario, it will be necessary to manually enter these serial numbers in Laplink Everywhere. Until your serial numbers are entered, your installation will be treated as a trial, and expire at the end of the trial period. To register Laplink Everywhere, go to www.ll2go.com. Enter your LLE user name and password, and click Login. NOTE Your user name and password were created during the Laplink Everywhere installation. Once you are logged in, click on My Accounts to register Laplink Everywhere and administrate your LLE account. Click on the serial number icon(s) for the serial numbers you ve purchased. Enter your number(s), then click Submit, to register. NOTE This section deals with product and serial number registration, and is only applicable for users who have purchased Laplink Everywhere. Trial users can skip this section, but should refer to it after purchase. 11
Account Management Options Laplink Everywhere allows you to manage your LLE accounts in many ways. You can assign multiple PCs to a single account, so that you can access all of your PCs from a single web-enabled connection. You can assign and unassign PCs, change your LLE PC names, edit passwords and more. When clicking on My Account, select the Enter Serial # icon to enter your purchased serial numbers. This will change the expiration date on your account. to reflect your purchase plan. You can have multiple PCs assigned for use simultaneously, depending on your purchase plan. You can also move your serial numbers to other PCs by Unassigning one PC, and entering a serial number on another. This allows you to change which PC(s) you are able to connect to remotely. My Support account During the Laplink Everywhere installation process, a My Support account is created for you, regardless of whether you purchased Laplink Everywhere, or you are using the free trial. Choosing Modify allows you to change your PC names, and to Enable or Disable remote access to that PC. Multiple serial numbers gives you access to all your PCs from a single connection. Your My Support account can be accessed from any browser with your user name and password. You can access your available downloads, check registered products, edit your account information, and choose your 12
account subscription preferences. Here are just a few ways to use My Downloads. Edit My Account In the Edit My Account section, make note of your user name and password. Your user name will be the email address entered when getting your Laplink product. Your password should be the one you created during the same process. These are both required to log into you My Support account, so have these with you in case you plan to access My Support from a different PC. My Downloads Your My Support account will list all available downloads for you at My Downloads. Any Laplink product you ve registered for will have downloads available to you from any PC. This makes it easy to install your Laplink software on a second PC. My Subscriptions The My Subscriptions link allows you to manage your Laplink account subscriptions. You can change length or type of plan in My Subscriptions. 13
Laplink Everywhere Setup Laplink Everywhere allows you to manage all connections to and from your PC. From this application, you can manage user connections, file transfers, remote control, email and more. It is important to make sure everything is ready to create your remote connection. To ensure you are prepared to connect, and that you will have access to all of the many capabilities of Laplink Everywhere, read the materials below. You can set the LLE to start automatically upon Windows startup, or run LLE as a service, as well as set up many other configuration options. LLE requires: A persistent Internet connection on the host PC. Laplink Everywhere must be running on the host PC. It is not necessary to make any special configuration changes in order to make Laplink Everywhere work behind a firewall. LLE will negotiate this connection for you. All you ll need is a browser with an Internet connection and your LLE user name and password to connect to your PC from any remote location. To make certain LLE software is running on your PC, look in your system tray. If the LLE icon is present as it appears here, LLE is running and prepared for incoming connections. LLE icon If this icon is not present in your system tray, click on Start>Programs>Laplink Everywhere>Laplink Everywhere, where you will see the same icon as above. This will launch LLE. Remote Desktop Search LLE currently supports Google Desktop Search, and all of its powerful capabilities. If you use desktop search tools to find files and emails on your system, you can now use this feature on the road when connecting through Laplink Everywhere. To have access to Desktop Search in LLE, you must first install the Desktop Search software on your host PC. To install Google Desktop Search: On your host PC, click on Start> Programs>Laplink Everywhere, and choose the Download Google Search link. You will also have the option to download and install the Google Desktop Search software at the after you have completed the LLE software installation on any PC. 14
Configuring Laplink Everywhere LLE allows automatically installs with certain defaults settings so that it is ready to use immediately after installation. This section walks you through the key configuration settings, allowing you to make changes to fit your specific requirements. Laplink Everywhere must be installed on each host PC in order to allow connections from web-enabled devices. To make certain LLE software is running on your PC, look in your system tray. If the LLE icon is present as it appears Laplink Everywhere icon here, LLE is running and prepared for incoming connections. To access LLE, double-click on this icon in your System Tray. If this icon is not present in your system tray, click on Start>Programs>Laplink Everywhere>Laplink Everywhere, where you will see the same icon as above. This will launch LLE. 15
Settings Under Settings, configure your LLE connection. LLE allows you to decide how to start and run LLE, manage proxy settings, define what information is exportable to your PDAQ, and more. Under Settings, the Miscellaneous tab includes several options that make LLE easier and more powerful to use. Setting LLE to Automatically Start Up with Windows because LLE will be set to run as a default, so remembering to launch LLE each time you plan to connect won t be necessary. To set up LLE to Start Up with Windows: In LLE application, click on the Settings tab, and select Miscellaneous. Check the box that reads, Autostart Laplink Everywhere, and LLE will be set to run at Windows login. Setting LLE to Start as a Service LLE can also be set to start as a service. This is useful because it allows the user to access the remote PC, even if the PC is not logged into Windows. To set up LLE to run as a Service: In LLE application, click on the Settings, Miscellaneous tab. Select the checkbox that reads Run LLE as a Service, and LLE will be set to run upon startup, even if the PC isn t logged into Windows. LLE can be set up to automatically start and run when Windows is restarted. Setting up LLE this way is useful, 16
Security Options Laplink Everywhere allows you to secure your connection and data in several ways. You can enable and password protect your remote control options, set up a local password on your host PC and more. Remote Control 4 Remote Control 4 is another option available when connecting to your host PC. This option is available on any PC that supports LLE. During installation, you created a Remote Control 4 user name and password. This information is required in order to connect to your host PC. If you want to change your user name or password for Remote Control 4, make changes here. Make sure to type your password identically in the Confirm Password field. NOTE The User Name and password fields are casesensitive. Local Password Laplink Everywhere allows you to set up a local security password to fully secure any connections into your PC. Set up LLE with a password that only you would know to ensure connections. Data Encryption Windows Remote Desktop Protocol In Security options, LLE allows you to enable or disable your Remote Desktop Protocol (RDP). If enabled, you will be able to connect using RDP to this host PC. NOTE Only available when the LLE host PC meets the RDP operating system and setup requirements. See System Requirements for more information. Checking the Enable Windows Remote Desktop checkbox changes your global Windows RDP access permissions to this PC. Any applications using RDP would now be enabled, not just LLE. However, all connections would still require a valid user name and password in order to connect. The Laplink Everywhere server first exchanges data with your PC, and then with your browser. You have options as to how this data is passed using Laplink Everywhere. You can choose from two different options: Do Not Encrypt Data- This choice allows for a faster connection, but is less secure, as the data is not encrypted. Accept only Secure Socket Layer (SSL) connections- This choice is slower, but is much more secure when transmitting data. Email Configuration 17
LLE allow users to choose and configure the connection between Laplink Everywhere and the email client in use on their PC. Laplink Everywhere supports Outlook and Outlook Express. Outlook- Laplink Everywhere links automatically with your Outlook mail, detecting Outlook during installation. There is no configuration required using Outlook with Laplink Everywhere. Outlook Express- Laplink Everywhere also links to your Outlook Express data. Please read the Outlook Express configuration notes. None- Under email Settings, choose None if you don t have email configured on your PC. You will still be able to use Laplink Everywhere s file transfer, desktop search, remote control and other capabilities. Expire Links- One of the options LLE supports is the sending of secure file links to email recipients. This option allows the LLE user to set a time frame when this file link will expire and no longer be available. Define the length of time you would like links to be available on your host PC to email recipients. Email The email tab allows you to configure what kind of information will be downloaded to your PDA. This section also allows the user to configure notification, email signatures and more. NOTE The option tabs that appear under Miscellaneous are linked to your Outlook or Outlook Express email. All options are enabled when Outlook is in use. Email and Contacts are enabled when Outlook Express is in use. 18
Calendar (Outlook users only) Clicking on this icon allows you to configure what calendar entries are downloaded to your PDA, and how you will be notified. Contacts (Outlook and Outlook Express) Offline Access- Laplink Companion allows you to download the contact information you define for offline access. Notification- Choose when and how you want Laplink Everywhere to notify you regarding calendar changes. Offline Access- Choose how many days of appointment data, and which parts of that data, you want downloaded to your PDA. This allows you to access the calendar data you need without having to take extra time downloading information that isn t important right now. Mail Laplink Everywhere allows you to configure your signature, which parts of your email data is downloaded to your PDA, 19
and other settings. See below. Remote Desktop Search Laplink Everywhere allows you to connect and use Google Remote Desktop Search to find files and emails on your host PC. Signature- Allows users to create a digital signature, and define its use. Offline Access- LLE allows users to define whether new mail is sent to the Laplink Companion for later viewing, and which parts of each message will be downloaded. General Settings- Set alarms and settings to make LLE work best for you. Tasks Set an audible alarm to notify you of a Task. LLE also allows you limit the types of desktop searches that can be performed, and also limit who can perform these searches. By default, all Remote Desktop settings are on when you connect. This allows you to connect from any PC and search your host PC for emails and files and more. If you share your LLE PCs with other LLE users, these settings allow you to limit what types of searches these LLE users can perform on your PC, if any. By default, Remote Desktop Search permissions are set to off for all other LLE users connecting to your PC. This provides you a level of security, as well as the flexibility to allow Remote Desktop Search to other LLE users if you choose. LLE even allows you to provide remote desktop search access to some areas, and not others. 20
Internet Favorites LLE gives you access to all your Internet Favorites on your host PC. You can also decide to limit access to this area to other LLE users as well, and decide which Remote Desktop components to provide access. Proxy Settings By default, Laplink Everywhere will use the proxy settings used by your browser. If you choose, you can manually enter other proxy settings, and use these. Click on the Proxy Settings tab to change your proxy settings Logging Options This tab allows you to manually set the logging parameters for Laplink Everywhere. Log Duration- This setting allows you to set how many days back you would like to track activity on Laplink Everywhere, including; email, file transfers, remote connections and other activity on your system. Diagnostic logging- This setting is to be used only when instructed to do so by the Laplink Technical Support department. The log data captured here will help Laplink to solve certain technical problems, but will use more system resources. 21
Add\Remove Users- Provide other Laplink Everywhere users access to this PC Configuring Users and Sharing Configuring Users and Sharing allows you to decide the level of control to provide to others, or even to yourself, when connecting to your host PC. This sections allows you to provide very specific access to files, folders, email, tasks, your calendar and more. Define user access, including different levels of access for email, files and more. Providing other LLE Users Access The area in the left pane lists Laplink Everywhere (LLE) users who have access to this PC. Add users here, then define user access using the other tabs. If you are the only user who you will allow remote access into this PC, you may not need to define access levels. All access settings are enabled by default for your own account. However, if you allow others to access this PC using LLE, all access settings are disabled, and must be manually enabled to allow access. NOTE The user selected in the left Users pane is the user for whom access settings are being determined. For example, if you are defining remote access for a different user, then click on another account in the Users 22
pane, you will see the following message. LLE detects that changes on the LLE user account you were working on have taken place, and that you are now proceeding to work on a different user account. LLE is asking if you d like to change those changes. When managing access, be careful when defining access. Define Access Regardless of whether you are providing access to files, email or other areas, Laplink Everywhere allows you to define access in 2 ways: 1 All- Provide access to all data in this area to a connecting LLE user. 2 Only those specified below- Define specific drives and folders that can be accessed by a connecting LLE user. Configuring Access In Laplink Everywhere, when clicking on Configure, Users and Sharing, under each tab there are several folder options: In all User Configuration tabs, the following rules apply: When All is selected, the file/folder tree box below will be greyed. Full access is provided when All is selected. To Allow\Deny access to specific folders, highlight that folder, and click the Allow button 23
Files Under Files, define which folders connecting LLE users have access to. You can provide connecting LLE users access to Under these conditions: Unrestricted access- Allow connecting LLE user the ability to upload and download files in folders where access has been provided. Restricted Access- Enable connecting LLE user the ability to view and retrieve (download) files ONLY. No uploading, writing or deleting privileges. Email files- Allow users to choose any file to directly send as a file attachment or secure link. When sending as an attachment, the recipient receives the file attached to their email, same as when sending a standard email attachment. When sending as a secure link, the recipient receives a secure link to the file, not an attachment, and clicks on the link to begin downloading directly from your PC. The file can be of any size as it does not have to adhere to email attachment file size limits. Email This tab allows you to configure remote access to your Outlook or other SMTP email. You can allow LLE connections to access specific email folders, allow complete access, or choose different access levels for different users. For example, if you are connecting remotely to your office PC using LLE, you would probably want to provide yourself complete access, so that you can access all your email files and folders. However, if you are providing remote access to another user, you may want to limit the access to the connecting LLE user, providing access only to specific folders. Laplink Everywhere s configuration tools allow this level of flexibility. NOTE Laplink Everywhere shows different tab options, depending on your email integration. For instance, the picture below shows LLE when Outlook is in use. In 24
Outlook Express, only the File, email and Contact options would be available. Choose All to allow access to all folders, or Choose Only those specified below to Deny access or provide access to specific folders. Highlight a folder, then click the Allow/Deny button to define access to this folder. Provide the ability to Compose, Reply, Forward or Delete email. Contacts, Calendar, Tasks and Notes These four tabs, available only when Laplink Everywhere is used with Outlook, allow you to define access to each of these areas of Outlook to users connecting using Laplink Everywhere. 25
Contacts, Calendars, Tasks and Notes If you choose: All-Provides full access to selected Outlook folder (Contacts, Calendar, etc.)is provided to this LLE connection. Only those specified below- Permits user to Allow or Deny access to a folder by selecting a folder and clicking the Allow/Deny button. Choosing Only those specified below and Allowing no folders will deny this area to the connecting LLE user. The ability to Add/Edit and Delete can be enabled or disabled in each of these categories. NOTE The Calendar tab also allows you to enable/disable View Appointments. Apply The Apply button at the bottom right corner of all Users and Sharing screens allows you to apply the changes you ve made. For instance, if you make changes under several tabs, you must click Apply to make these changes take effect. Click Apply after you have defined the file and folder access level you want to provide a user. 26
History The history tab allows you to view activity to and from your LLE connection to your PC. You can view connection information, email and file transfer activity, and use this information to help track your data. 27
3 Connecting to your Host PC Your Remote Access Toolset 29 Remote Control 30 File Transfer 31 Remote Desktop Search and Favorites 33 Remote Email, Contacts, Calendar, Notes and Tasks 35 28
Connecting to your Host PC When you are ready to connect to your host PC from any web-connected PC, go to www.ll2go.com, enter your user name and password, and click Login. This will take you to the main Laplink Everywhere page. Click on one of your host PCs to access a Laplink Everywhere service on that PC.] Click on the PC icons to access your host PCs. These PC Names were created when you created your LLE account Users have 4 sections in the left toolbar: Remote Control File Transfer Utilities Email and PIM Depending on your email integration, you will have different options available. If you are using Outlook, the icons will appear as they do here. When using Outlook Express with Laplink Everywhere, you will have access to only Mail and Contacts. NOTE Laplink Everywhere must be running on your host PC in order to connect to it remotely. 29
Your Remote Access Toolset Laplink Everywhere includes four key areas of functionality, each designed to meet your remote access needs. Remote Control- Laplink Everywhere provides remote PC control using three different methods. Each method provides a secure remote control connection from any browser with an Internet connection, making it like you were sitting at your desk. File Transfer- Laplink Everywhere provides the ability to transfer files easily between PCs. LLE also provides the ability to send files secure, click-to-download links, or as attachments, without having to launch your email. Remote Desktop Search and Favorites- Laplink Everywhere provides desktop utilities that make it even easier. LLE includes Remote Desktop Search, which allows you to search your PC from anywhere. LLE also provides you access to all your Internet favorites, so that you can get to that website you saved at your desk from any web-connected device. Email and PIM- Laplink Everywhere gives you web access to your Outlook, Outlook Express accounts, giving you access to email, Notes, Contacts, Calendar and other functions, depending on which email application you use. Remote Control Laplink Everywhere allows you to remote control to your PC, and work from any browser as if you were sitting at your desk. To connect to your PC using Remote Control, click the Start link under the Remote Control sectiion. Click Start under Remote Control. Clicking Start will bring up the Remote Control page, where you will see your Remote Control options, determined during the LLE software installation. Click on the Remote Con- 30
trol option you d like to use to begin your Remote Control session. Remote Desktop- Remote Desktop uses Windows RDP (Remote Desktop Protocol), on computers running: Windows XP, with Remote Desktop Protocol enabled.) Windows Server 2000 and Server 2003 Editions, with terminal services installed and enabled. To connect remotely, use your Windows login name and password. Remote Control 4- LLE Remote Control 4 is available on PCs running Win98 or later. Remote Control 4 is automatically installed during LLE installation. Your Remote Control 4 user name and password is created during the LLE software installation. To connect remotely using Remote Control 4, you will need this user name and password. NOTE Both Remote Desktop and Remote Control 4 require ActiveX controls to install. Certain Internet browsers, such as Netscape, Opera and Firefox, do not support ActiveX controls. To use remote control using these browsers, use Secure VNC (see below). Laplink Secure VNC- Laplink Secure VNC is a remote control option used primarily when connecting in non- Windows platforms. It also works well on browsers that don t allow ActiveX controls, such as Netscape, Firefox and Opera. The Secure VNC server must be manually installed on your host PC in order to use Secure VNC. In install, go to Start, Programs, Laplink Everywhere, and choose the Download Laplink Secure VNC link, and install the server software on your host PC. A password must be created during the account creation process. To connect remotely using Secure VNC, you will need this password. To learn more about your different Remote Control options, go to the Remote Control section of the Laplink Everywhere User Guide. File Transfer Laplink Everywhere makes it easy to access files on your host PC. You can transfer files between PCs, all from your web browser. You can also send files of any size or type as a secure, click-to-download web link, or as attachments without having to launch your email. To access your File Transfer options, Click Start under the File Transfer section. File Transfer Options There are 2 File Transfer options in LLE. They are: 31
Dual Pane File Transfer Utility Web File Transfer Utility Dual Pane File Transfer Utility provides users the ability to transfer multiple files to and from their host PC quickly and easily. The easy-to-use interface makes it simple to browse to a folder on either PC, select multiple files, and transfer them between PCs. NOTE The Dual Pane File Transfer Utility requires an ActiveX control to install. Certain Internet browsers, such as Netscape, Opera and Firefox, do not support ActiveX controls. To transfer files using these browsers, use the Web File Transfer utility. Once installed, the Dual Pane File Transfer screen appears. NOTE For more information on Dual Pane File Transfer, see the The File Transfer chapter of this User Guide Web File Transfer Utility allows you the ability to browse and choose an individual file, and provides you the ability to manage files in many different ways. Using the Web File Transfer Utility allows you to transfer and share critical files from any web-enabled computer or device without needing to download an ActiveX control. As you navigate through folders, your folder path is listed at the top. Each step in the path is an active hyperlink. Click on any folder in the path to go directly to that folder. File Options Once you ve selected a file, another screen appears, providing several options. To transfer files using Dual Pane File Transfer: 1 Browse to the folder where the files you want to transfer are located, on either the local or host PC. 2 On the PC to which the files will be transferred, select or create the folder where you want the files to be copied. 3 On the PC from which the files will be transferred, select the files you want to transfer. 4 Drag and drop these files to the target folder location. Download File- This allows the user to download the selected file to the current desktop, and to choose the download directory. Delete File- This option provides the ability to delete individual files on the host PC. Send Files by Secure Link or Attachment- Allows users to send specific files via email, either by sending a secure, click-and-download web link to a file, or as a standard email attachment. Sending as a secure link sends the recipient an email with a secure URL for them to use to download the file. They can then click on the link and download the file, directly from your PC. The advantage of sending a link is that files of any 32