Customer Handbook
TABLE OF CONTENTS (03) Introduction (04) Primary Contacts & HyperWorks Support (05) Getting Started with HyperWorks (08) Altair Training (10) In Addition
INTRODUCTION Handbook Overview The New Altair Brand Read more Altair Corporate Website www.altair.com newsevents click here HyperWorks Technology Conference Global Series http://www.altairhtc.com/ Concept to Reality Magazine online subscription form The HyperWorks Insider http://insider.altairhyperworks.com/
PRIMARY CONTACTS & HYPERWORKS SUPPORT Account Manager: Ireri Heras iheras@altair.com m. 55 5906.3601 Name/Contact Application Engineer Alejandro Cervantes acervantes@altair.com m. 55 5101.0773 Name/Contact Marketing & Events: mktam@altair.com Support & Training: hwsupport@altair.com North American Support Hours: Location Telephone Altair is always looking to provide the best technical support possible. Please contact your local account manager with any questions or concerns, along with the date and time you contacted support, who helped you and what your concern or issue was.
GETTING STARTED WITH HYPERWORKS HyperWorks - A Platform for Innovation Why Register with Altair? http://www.altairhyperworks.com/clientcenterhwloginform.aspx OptiStruct & HyperStudy HyperMesh & HyperView RADIOSS, AcuSolve & MotionSolve HyperWorks Partner Alliance HyperWorks Enterprise HyperWorks On-Demand
HyperWorks Website Flowchart www.altairhyperworks.com. Are you a current HyperWorks user? Yes No Have you registered as a client? Yes No Complete Online Guest Registration Complete Online Client Registration Click Register Click Register Click Guest from the User Type drop down list, then select Register Now To register, select Client from the User Type drop down list and select Register Now Complete Guest Registration then select Submit. You will receive a confirmation email with a link to activate guest account. Complete Client Registration Learn More About HyperWorks Have you downloaded the latest HyperWorks Version or Update? About Solutions Yes No Products Support Select Software Downloads from Support Menu Choose from the list of items that you wish to download
Licensing Model HyperWorks maximizes enterprise-wide utilization & accessibility HyperWorks Licensing System 50 40 30 20 10 Collaboration Tools 2 Data Manager 4 Process Manager 4 ScriptView 6 Templex 6 HyperGraph 6 Evolve 10 HyperMath 10 AcuConsole AcuFieldView BatchMesher HyperCrash HyperForm HyperMesh HyperView MotionView Inspire MotionSolve RADIOSS Process Manager HyperXtrude OptiStruct 25 25 50 50 50 * HyperWorks Units
ALTAIR TRAINING The cost of training sessions varies by topic as well as software. Below is a list of prices for training by software and topic, as well as the length of days the training takes place. Please contact us with any questions you may have regarding pricing for training.
Course Cost List Pre and Post Processing Number of Days Cost Solver and Optimization Multi-body Dynamics Metalforming Scripting Altair PBS Pro for Managing Compute Workload
IN ADDITION benefits How to Get Started and Enrolled www.hyperworksalliance.com Are you familiar with the HyperWorks Partner Alliance? Yes No Have you registered? Complete Online Registration at 1 2 3 Yes No Select Partners from the Corporate Menu Select Apply Now from the Program Overview Menu Select Join Now and complete three-step process.
Altair ProductDesign Product Development and Process Automation ilumisys www.ilumisys.com Staffing Services http://www.altairpd.com
solidthinking www.solidthinking.com/ Th!nklabs In-Depth Research Industrial Design Graphic Design Branding Brainstorming www.thinklabsdesign.com/
PBS Works www.pbsworks.com HiQube visit www.hiqube.com/
We would like to thank you for becoming a part of the Altair family. We look forward to working with you and helping you in any way we can. A leading global provider of technology that strengthens client innovation www.altair.com