RED BOOK ONLINE INDEX TERM GUIDE 1. The 100 most common WHAT (service type) terms Accompaniment 80 Administration 225 Adoption 27 Advocacy 690 Arts And Culture 37 Assessment 193 Camps (Day) 45 Camps (Residential) 40 Certification And Licensing 105 Chambers Of Commerce 26 Clothing 64 Community Centres 322 Community Corrections 51 Community Development 102 Community Kitchens 30 Community Living Support 143 Computing 63 Consulting 73 Counselling 603 Counselling (Peer/Lay) 112 Courts 46 Crisis Lines 32 Day Care 84 Day Programs 65 Delivery 26 Directories 30 Donations Accepted 130 Education (Alternative) 52 Education (Continuing) 34 Education (Post-Secondary) 53 Education (Public Awareness) 855 Education (Upgrading) 48 Elected Representatives 100 Employment 25 Employment Preparation 149 Employment Resource Centres 50 Employment Search Assistance 166 Equipment 53 Family Places 35 Festivals/Public Events 44 Financial Assistance 210 Fitness 102 Food (Groceries) 89 Food (Meals) 145 Form Completion Assistance 123 Free Medical Clinics 28 Funding 81 Government (Municipal) 33 Guardianship 26 Health Care (Medical) 351 Health Units 37 Home Support 59 Hospitals 33 Housing 193 Housing (Temporary) 247 Housing Search Assistance 27 Ice Rinks 40 Immunization 39 Information And Referral 986 Insurance 27 Intake 33 Intervention 288 Legal Services 76 Libraries 175 Mediation 46 Mentoring 67 Networking 145 Nursing Care 35 Occupational Therapy 42 Outreach 243 Palliative Care 40 Physiotherapy 41 Pick-Up 26 Police Services 79 1
WHATs, continued Preschools 54 Racquet Courts 29 Recreation 641 Registries 51 Regulation 56 Rental Space 104 Repairs/Maintenance 40 Research 51 Residential Care 37 Residential Programs 84 Respite Care 54 Settlement Assistance 95 Shopping Assistance 30 Stores 69 Substitution Therapy 27 Supervision 64 Support Groups 392 Swimming 58 Training 770 Translation/Interpretation 40 Transportation 65 Tutoring 25 Victim Services (Community-Based) 30 Visiting 68 Visual Arts/Crafts 27 Volunteering 153 2
2. The 100 most common WHY (topic/issue) terms Abortion 42 Abuse 154 Abuse (Sexual) 63 Addiction (Alcohol And Drug) 393 Animals 63 Arts And Culture 73 Assault (Sexual) 77 Autism 52 Behaviour Problems 66 Brain Injury 27 Business/Industry 70 Cancer 40 Childbirth 30 Children 178 Children (In Government Care) 31 Clothing 77 Complaints 93 Counselling 33 Courts 105 Crime 151 Dance 30 Day Care 67 Day Programs 37 Deaf And Hard-Of-Hearing 33 Dental Health 50 Developmental Delay 39 Disability 378 Disability (Intellectual) 137 Disability (Mental Health) 384 Disability (Physical) 94 Disasters 36 Divorce/Separation 31 Education (K-12) 52 Education (Post-Secondary) 43 Emergency 280 Employment 68 Employment Search Assistance 51 Environment 80 Equipment 36 Family Planning 33 Family Violence 190 Fetal Alcohol And Drug Effects 41 Financial Assistance 35 Food 29 Furniture/Household Goods 57 Gender Identity 42 Government (Federal) 65 Government (Municipal) 81 Government (Provincial) 75 Grief 38 Guardianship 36 Health Care (Medical) 131 Health Conditions 181 Health Promotion 39 Hearing 28 Heritage 33 HIV/Aids 60 Homelessness 149 Housing 80 Injury 46 Language (English) 80 Leadership 52 Legal Issues 85 Life Skills 135 Life-Threatening Illness 59 Literacy 38 Music 29 Nutrition 51 Parent-Child Conflict 34 Parenting 226 Personal Development 49 Pregnancy 108 Probation/Parole 153 Pro-Choice 40 Recreation 56 Reproductive Health 34 Residential Care 46 Respite Care 28 Rights 58 Safety 49 3
WHYs, continued Seniors 41 Settlement Assistance 47 Sex Trade 28 Sexual Orientation 36 Sexually Transmitted Infections 57 Smoking 31 Speech And Language Disorders 35 Street Involvement 76 Substitution Therapy 54 Suicide 121 Taxes 44 Training 71 Transportation 57 Travel/Tourism 57 Victims 29 Violence 205 Visual Arts/Crafts 28 Vocation/Career 146 Youth 90 Youth (In Government Care) 32 4
3. All WHO (demographic) terms currently in use Aboriginal 227 Animals 23 Babies 56 Black/African 8 Buddhist 1 Business/Industry 21 Caregivers 65 Charities 4 Children 603 Children (In Government Care) 36 Chinese 60 Christian 67 Croatian 1 Employers 10 Employment Insurance Recipients 28 Estonian 1 Families 327 French 13 German 1 Grandparents 6 Greek 1 Immigrants/Ethnocultural Groups 270 Income Assistance Recipients 31 Inmates 11 Italian 1 Japanese 3 Jewish 15 Korean 6 Landladies/Lords 5 Men 129 Metis 2 Middle Eastern 10 Military 2 Missing Persons 10 Muslim 1 Newcomers 2 Nonprofit Agencies 18 Offenders 172 Parents 306 Parents (Single) 37 Parents (Young) 22 Physicians 1 Portuguese 1 Refugees 42 Scandinavian 1 Scottish 1 Seafarers 1 Seniors 399 Service Providers 338 Significant Others 86 South Asian 43 Southeast Asian 18 Spanish 23 Students 27 Tenants 19 Veterans 12 Victims 355 Widows/Widowers 2 Women 454 Workers 32 Writers 4 Youth 846 Youth (In Government Care) 47 Updated October 1 st, 2014 5