WorkJam Media Kit Company Overview: WorkJam is a web and mobile app that runs either stand-alone or integrated with existing workforce management systems to enable better communication with associates, enhance employee self-service, reduce labor costs and improve employee motivation, engagement and overall customer service. Executive Bios Steven Kramer, Co-Founder, President and CEO of WorkJam Steven has more than 20 years of executive leadership experience driving business results and developing disruptive technologies for the retail industry. In 1999, Steven co-founded icongo, a leading global software provider for omni-channel retail and B2B commerce solutions, which merged with hybris Software in 2011 and became the largest independent provider of e-commerce solutions with 27 offices worldwide, 1000+ employees and more than 600 customers. Steven was part of the Executive Management team and Board Member at hybris. hybris Software was purchased by SAP in 2013. Steven holds a Bachelor of Commerce degree from McGill University. While innovating in omni-channel and the connected consumer, Steven identified a gap between traditional workforce management systems and how retailers actually hire, schedule and manage their hourly employees. With this in mind, Steven co-founded WorkJam and is responsible for the strategic direction of the company. Joshua Ostrega, Co-Founder and COO of WorkJam A tech entrepreneur at heart, Josh is passionate about pushing forward new ideas and reshaping products and services to take on new global opportunities. In 1999, Josh co-founded icongo, a software provider for omni-channel retail and B2B commerce solutions, where he helped drive the business from start-up to becoming the leading provider of cross-channel retail and B2B ecommerce systems. The company merged with hybris Software in 2011 to become one of the largest providers of e-commerce solutions worldwide and was subsequently purchased by SAP in 2013. As co-founder and Chief Operating Officer of WorkJam, Josh is responsible for the management and day-to-day operations of the company. Josh graduated from McGill University with a Bachelor of Commerce.
Mark Sadegursky, Co-Founder and Chief Product Officer of WorkJam Mark brings more than 20 years of experience building well-structured order management and commerce platforms. In 2001, he joined icongo as the VP of Research and Development and in 2011 the company merged with hybris Software to become the leading independent provider of ecommerce solutions. Following the merger, Mark directed customer innovation and strategy for new technology initiatives as the VP of Business Solutions. As the newly-formed market leader in B2B commerce solutions, hybris Software was purchased by SAP in 2013. Mark graduated from McGill University with a Bachelor of Commerce. As co-founder and Chief Product Officer of WorkJam, Mark leads WorkJam s product strategy and development. Will Eadie, Vice President of Sales and Strategy at WorkJam As a dynamic sales professional, Will excels at developing customer relationships and brings deep domain expertise in Strategic Workforce Management, Human Capital Management, and Employee Engagement. Prior to joining WorkJam, Will held roles at Kronos for fifteen years, serving as Director of National Accounts and Director of Retail and Hospitality Sales in the U.S. During his time at Kronos, Will s leadership enabled his team to significantly exceed sales goals and drive organizational growth. As Vice President of Sales and Strategy at WorkJam, Will is responsible for developing strategic, high performing sales and cultivating customer relationships. Will graduated from Marietta College with a Bachelor of Arts, and went on to earn a Management Certificate from the Ohio State University Fisher College of Business. FAQs General FAQ: What is WorkJam? WorkJam is a cloud-based, integrated employee engagment management platform for hourly workers and their employers accessible through a mobile App or through the web. The WorkJam platform allows organizations to manage and optimize the entire employee-employer relationship life cycle from sourcing, qualifying, hiring, and onboarding to scheduling and evaluating hourly workers. WorkJam removes the need for paper and Excel schedules and allows managers to spend less time creating shift plans and more time managing the business. Who can use WorkJam?
Packaged into three unique modules Engage, Extend and Schedule WorkJam is able to provide solutions that are applicable for employers of all sizes, from multinational employers looking to improve head office s connection to the frontline and extend the value of their WFM / HCM tools to small businesses seeking cleaner ways to schedule and train their teams. Where is the WorkJam app available for download? WorkJam is available as a web app and for download as an ios and Android app/ What languages does WorkJam support? WorkJam currently supports English, French, and German. Employer FAQ: How do employers benefit from WorkJam? Today s workforce management systems are unable to address other core components of employee engagement including simplified messaging and communication, skill development, and employee recognition. By incorporating some of these features into their WFM practices, employers can reap the myriad benefits that an engaged workforce brings, such as higher quality service, reduced turnover and increased sales. How long does it take to implement WorkJam? WorkJam is a Software-as-a-Service (SaaS) based offering that does not require customization. Configuration for an employer takes between 1 to 10 days and can be completed by either WorkJam or the employer. How does WorkJam help me address rising legal issues surrounding worker s rights? WorkJam s powerful reporting system opens visibility into the scheduling, training and communication practices across multiple employer locations to improve compliance to both legal and company policies. Additionally, WorkJam enables employees to participate in self-management, providing employeefriendly alternatives to controversial on-call scheduling and last minute shift assignments practices. How much does WorkJam cost?
WorkJam is priced based on several variables such as number of employees, number of locations, and required integration work. Contact sales@workjam.com and a sales rep will be happy to begin discussions. Can WorkJam integrate with my POS and Payroll systems? Yes. Restful API s are available for integration with third party systems such as POS and payroll systems. Integrations into a number of leading workforce management and human capital management platforms are also available. Employee FAQ: How do employees benefit from WorkJam? With WorkJam, employees will have greater autonomy in their work experiences, from managing future work availability, making schedule change requests, and picking up new shifts to interacting with their employers, completing training at their convenience, and receiving recognition for exemplary work. Something's come up and I can't make my shift can the WorkJam solution help? Yes! WorkJam's scheduling solution makes it easy to manage schedules and switch out shifts as necessary. With our easy-to-use app, you can trade or drop shifts, communicate with coworkers about switching shifts, or notify your employer of a scheduling conflict anytime, anywhere. Do I have to pay to use WorkJam? No, the employer purchases WorkJam. The app is free to download for users.
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