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Passkey Sample Reports

Sample Reports TABLE OF CONTENTS Block & Pick-up Reports... Revenue Report... Hotel Pick-up History Report... Room List Reports... Delegate Reports... RegLink Reports... Event Activity Reports by Date... Appendix I - List of All Available Reports... 3 5 6 7 8 9 10 11 2.

BLOCK & PICK-UP REPORTS The Block & Pick-up Reports display how well the room allotment is selling. The inventory date is in the far left column, followed by the block allocation, the number of rooms sold and the amount remaining. This report presents a breakdown of event block & pick-up by room type and attendees type. Reports are also available to calculate the number of room reservation arrivals and departures for each day, displayed on the right side of each block table. 3.

Sample Reports BLOCK & PICK-UP REPORTS 4.

REVENUE REPORT The Revenue report displays the total reservation revenue generated for a single hotel, including number of reservations, number of rooms, and number of room nights booked, as well as the number of reservations with multiple guests. 5.

Sample Reports HOTEL PICK-UP HISTORY REPORTS Hotel Pick-up History reports display the pace at which reservations are made based on 120, 90, 60, 45, 30, 21, 14 and 7 days prior to arrival for each event. In addition, featured on these reports is a snapshot of the total number of confirmed reservations in the system at cutoff and event arrival dates. The percentage of wash is also calculated based on the difference between the final number and cutoff. 6.

ROOM LIST REPORTS Room List reports display a list of all reservations for a specified property. It lists detailed reservation information, including rate changes, special requests, and share-with information. Several room list reports are available, including Room List Update reports, which are divided into three sections - new, modified and cancelled reservations. 7.

Sample Reports DELEGATE REPORTS Delegate reports list all delegates for an event and can be sorted by check-in date, check-in date within attendee type, company, last name or attendee type. 8.

REGLINK SM REPORTS RegLink reports are only available to organizers utilizing Passkey RegLink to integrate with their preferred registration solution for their event. Reports are used for comparing registration records to housing records. Reports available include those showing registered attendees with hotel reservations, registered attendees without hotel reservation, attendees with hotel reservations but no registration, all registered attendees, and all attendees. 9.

Sample Reports EVENT ACTIVITY REPORT BY DATE Event Activity reports display event reservation activity for a specified date range based on reservation status (e.g., new, modified, cancelled) and the method used to book the reservation (e.g., email, fax, mail, phone, Web, and other). Also included in these reports are the total number of no-show reservations (i.e., those reservations cancelled after the reservation arrival date) and net new reservations (less cancellations) for the specified date range and event total as of the date the report was run. 10.

APPENDIX I - LIST OF ALL AVAILABLE REPORTS ACKNOWLEDGEMENTS - Totals - By Last Name - By Method AGENT PRODUCTIVITY - All Events - Single Event - Totals - User Activity - All Events - User Activity - Single Event BLOCK & PICK-UP - Event Total By Hotel - All Events with Room Types by Date (Single Hotel) - All Room Types by Date (Single Hotel) - Event Total by Type - Single Hotel Detail - Single Hotel Total COMMISSION REPORT - BY EVENT - Single Hotel - All Hotels EVENT ACTIVITY - Date Range - Single Event EVENT COMMERCE - Check Reconciliation - Commerce Reconciliation - Commerce Exception - Other Payments - Cancellation Reports OTHER REPORTS - Delegate Reports: By Last Name By Company By Type By Check-In Date By Check-In Date within Type - Disability Needs - Duplicate - Event Actuals REGLINK - Registered - Hotel Booked - Registered - No Hotel Booked - Hotel Booked - No Registration - All Registration Records - All Records REVENUE - Single Hotel - All Hotels ROOM LISTS - Initial - Single Hotel (snapshot) - Initial - All Hotels (snapshot) - Update - Single Hotel (snapshot) - Update - Single Hotel - Update - All Hotels (snapshot) - Update - All Hotels SETUP SUMMARY - Event Summary - Single Hotel - All Hotels HOTEL PICK-UP HISTORY - Single Hotel - All Hotels 11.

OTHER AVAILABLE REPORTS INCLUDE: DELEGATE REPORTS - DETAIL Alpha Delegate Report By: - Detail Hotel - Hotel and Group - Company - Group - Group and Hotel - Zip DELEGATE REPORTS - INDEX Alpha Delegate Report By: - Index - Hotel - Hotel and Group - Company - Group - Group and Hotel - Hotel and Confi rmation number - Zip ADA REPORT BLOCK AND PICKUP REPORTS - Room Type Detail Listed by Hotel - Group Type Detail Listed by Hotel - Sub-Block Detail Listed By Hotel - Single Hotel Detail - Single Hotel Total - Event Total by Hotel ROOM REPORTS ROOM LISTS - Initial - Initial By Group - By Company - By Room Type - By Check-in Date - Res, Cancel, Mods Updates - By Company - By Hotel Grouping - By Hotel and Group - By Hotel, Group and Company - By Group and Company - Other Payments - Received - Active Reservations - Alpha List - By Company - By Hotel Grouping - By Hotel and Group - By Hotel, Group and Company - By Group and Company - Other Payments - Not Received - Active Reservations - Alpha List - Alpha List Canceled - By Company - By Hotel Grouping - By Hotel and Group - By Hotel, Group and Company - By Group and Company - Other Payments - Received - Cancelled Reservations - Alpha List - By Company - By Hotel Grouping - By Hotel and Group - By Hotel, Group and Company - By Group and Company - Credit Card Expiration Report - Credit Card Cancellation Report MISCELLANEOUS REPORTS - Company Room List Report - Initial Duplicate Report - Guest Count Report - By hotel - Guest Count Report - By hotel and Room type - Multi-Room Reservation Report OTHER PAYMENTS AND CREDIT CARD REPORTS 12. - Other Payments - All Active Reservations - Alpha List

Passkey International, 180 Old Colony Avenue, Quincy, MA 02170 Phone 617.237.8200 Fax 617.328.1212 www.passkey.com 1999-2004 Passkey International, Inc. All Rights Reserved.