Tyco Security Products

Tyco Security Products Training Portfolio

Table of Contents TABLE OF CONTTS 2 INTRODUCTION 4 TRAINING LOCATIONS 5 ONLINE COURSES 6 CCTV BASICS 8 ACCESS CONTROL BASICS 9 IT BASICS 10 ACCESS CONTROL 11 KANTECH TRAPASS LEVEL 1 12 KANTECH LEVEL 2 13 KANTECH INTEVO 14 C CURE800 / 8000 SYSTEM OPERATOR 15 C CURE800 / 8000 SYSTEM MANAGER 16 C CURE9000 SYSTEM OPERATOR 17 C CURE9000 SYSTEM MANAGER 18 C CURE800 / 8000 LEVEL 1 19 C CURE800 / 8000 LEVEL 2 20 C CURE9000 LEVEL 1 21 C CURE9000 LEVEL 2 22 C CURE9000 LEVEL 3 (REDUNDANCY WITH EVERRUN) 23 C CURE9000 LEVEL 4 (TERPRISE SOLUTION) 24 CCTV 26 MPLT 27 MP48+ 28 MP3200 29 SSORRAIL 4 30 INTELLEX & NETWORK CLIT BASIC 31 INTELLEX & NETWORK CLIT ADVANCED 32 Page 2

HYBRID DVR (HDVR) 33 VIDEOEDGE TM HYBRID APPLICANCE 34 AD VIDEOEDGE TM LEVEL 1 (NVR & VICTOR) 35 AD VIDEOEDGE TM LEVEL 2 (NVR & VICTOR) 36 EXACQ VISION 37 INTRUSION 39 DSC 9045-47 40 DSC POWER 1864 41 DSC ALEXOR 42 DSC IMPASSA 43 DSC POWERNEO 44 DSC SYSTEM III 45 VISONIC M-5 PANEL / SOS KIT 46 VISONIC POWER MAX EXPRESS 47 VISONIC POWER MAX ADVANCED 48 VISONIC POWER MASTER 49 VISONIC POWERMANAGE 50 BTEL ABSOLUTA 51 Page 3

Introduction Tyco Security Products is one of the world's leading suppliers of integrated security management solutions. Our portfolio of electronic security solutions under the world renowned American Dynamics, Sensormatic, Software House, Kantech, CEM, Visonic, Bentel, DSC and Elpas brands is used by all markets to secure people, products and premises throughout the whole logistics chain. Our comprehensive range of digital and networked CCTV, Access Control, Electronic Tagging products is supported by solid research and development, world class service, technical support and training. Tyco Security Products is represented throughout Europe, Middle East, Africa, Asia and Pacific by both internal Tyco sales organisations plus an extensive network of distributors, integrators and installers. To help commissioning these ranges of products we provide Technical training courses. The Technical Training Courses are available in different countries and for various languages including English, Spanish, Italian, German and French. The following icons will be displayed on each course description to indicate what language is available for each course: FR GE IT English French German Italian Spanish Note: If the required course is not available in your preferred language you can send a Training request to our Training administrative team, we will do our best to arrange the desired training for you. Email us at: emea.training@tycoint.com The Technical Support and training team offers also Online Trainings. Page 4

Training Locations UK, Manchester Tyco Security Products Production Unit Grimshaw Lane M40 2WL Manchester Languages: English Road Map UK, Heathrow (London) Tyco Security Products Building 3; Heatrhrow boulevard 282 Bath Road ; Sipson UB7 0DQ West Drayton Languages: English Road Map France, Paris Tyco Building Services 5 rue des Chardonnerets 93290 Tremblay en France Languages: English French Road Map: FR Spain, Barcelona Tyco Safety Products Avda. Les Garriges 41 edificio E Pol.ind.Masblau II 08820 El Prat de Liobregat Languages: English Spanish Road Map: Spain, Madrid Tyco Safety Products Calle Caléndula 95 Compleja Miniparc II Edificio M, Planta 1 28109 Alcobendas Languages: English Spanish Road Map: Manchester Heathrow Paris Barcelona Madrid Echt Corropoli Midrand d Dubai Netherlands, Echt Tyco Security Products Voltaweg 20 1101 XK Echt Languages: English German Road Map: GE NL Italy, Corropoli Bentel Security Srl Via Gabbiano 22 Zona Industriale Santa Scolastica 64013 Corropoli Languages: English Italian Road Map: IT UAE, Dubai Tyco Valve & Controls Blue Shade KA6/KA7 Jebel Ali Free zone Dubai Languages: English Road Map South Africa, Midrand Tyco Security Products Unit 3B Thandanami Office Park Invicta Road Halfway Gardens ext.12 Midrand Languages: English Road Map Page 5

Online Courses Tyco provides various Instructional Materials and elearning courses. To download or view these courses all you need to visit our website at: http://www.tycosecurityproducts.com/elearning.aspx We do not restrict this training material to internal use; you can freely review all courses you need. You can select the courses in English, French, German or Spanish. Some courses will be available in English only. Available are two types of documents: - Instructional Material o In this section are available training modules that enable you to learn the way to configure some specific features from the desired product. - Fundamentals o In this section are available training modules that enable you to learn more information about a specific domain like Access Control, CCTV or Information Technology (I.T.). Theses courses can be mandatory to learn prior to participate to some regular courses provided by TYCO Technical training department. Access Control Fundamentals General Access Control Basics CCTV General CCTV Basics Other I.T. IT Basics (includes section on Intellex network connection options Page 6

Instructional Material Access Control C Cure 800 C Cure 800 C Cure 800 C Cure 800 C Cure 800 C Cure 800 C Cure 800 C Cure 800 C Cure 800 C Cure 9000 Kantech Kantech Kantech Kantech Kantech Kantech Kantech Kantech Kantech Kantech Kantech Kantech Kantech C CURE 800 Manual Export/Import apc Configuration and upgrade NetVue video integration with Intellex After hours enabling CCTV Matrix Integration Central Monitoring Station Double Swipe Elevator control C CURE 800 Hardware Activation Menu Guide C CURE 9000 istar ex Encryption EntraPass Video integration with Intellex Kantech IPLink and KT400 Configuration Oracle/SQL migration Import/Export Card Database with Excel EntraPass installation Additional components installation KT100/300 configuration EntraPass Webstation Video Vault and Trigger EntraPass Alarms and Options EntraPass SmartLink Task Builder EntraPass Reports EntraPass Operators Configurations CCTV AD Introduction American Dynamics SpeedDomes AD MegaPower LT AD Re-fitting UltraDome lens covers AD Using HyperTerminal to test TouchTracker 16 Page 7

CCTV Basics Course Code: NA NA The purpose of this Course is to provide the Service / Installer Engineer with easy to read tool about definitions that composed a normal CCTV system. NA This course is designed for new or existing engineers and teaches the skills required to understand the fundamentals of CCTV. Video Basics Cameras Lenses Installation Monitor Multi Screen Matrix System Digital Video Certification: NA Comment: Number of Participants: NA e 8

Access Control Basics Course Code: NA NA The purpose of this Course is to provide the Service / Installer Engineer with easy to read tool about definitions that composed a normal Access Control system. NA This course is designed for new or existing engineers and teaches the skills required to understand the fundamentals of Access Control. Describe the common methods of Access Control identification List the types of cards technologies Describe the various card formats that are in common use today Describe inputs, outputs and readers and how they are used Describe the basic architecture of an Access Control System Describe the common access control door scenarios and the tradeoffs between them Describe how alarms are monitored and responded to Basic information about communication Protocols Certification: NA Comment: Number of Participants: NA Page 9 GE Z

IT Basics Course Code: NA NA This is a technical course designed to cover the fundamentals of IT and basic Networking. NA This course is designed for new or existing engineers and teaches the skills required to understand the fundamentals of IT and basic Networking. Know what a computer Network is. Know what a Network Device is. Know what a Network Address or IP address is. What about every previous concepts working together and more? Troubleshooting Certification: NA Comment: Number of Participants: NA FR GE Page 10 Z IT

Access Control Access control products range includes: Software House C CURE 800/8000 & C CURE 9000 Kantech Entrapass & Intevo. C CURE 800/8000 and C CURE 9000 are part of the certification program. To be able to participate to the various courses provided by the Training team the participant must have the pre-requisites for the desired course that includes participate to the previous level course. Here is the logical process to participate to the courses: For Integrators and Installers: Access Basics (online training) Kantech Level 1 Software House C CURE 800/8000 Level 1 Software House C CURE 9000 Level 1 Kantech Entrapass Level 2 Kantech Intevo Software House C CURE 800/8000 Level 2 Software House C CURE 9000 Level 2 Software House C CURE 9000 Level 3 Stratus Technologies Software House C CURE 9000 Level 4 Entreprise Architecture For End users: C CURE 800/8000 System Operator C CURE 9000 System Operator C CURE 800/8000 System Manager C CURE 9000 System Manager Page 11

Kantech Level 1 Course Code: Kan_EP_L1 3 days This course is designed for the delegate to understand Kantech EntraPass Global Edition access control software and the KT- 300/KT-100/KT-400 controller s. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic Access Control. A background with handling low voltage electronic devices. A+ or N+ or similar Certifications are highly recommended. This course is designed for field installation / service technicians. Introduction to EntraPass System Software Installation & registration of the software Hardware (all Controllers connection, RS232 & RS 485 protocols) Configuration (KT300 & KT400, Doors, Inputs, Relays, Access Levels, Schedules & cards) Firmware Upgrade TCP/IP Connection (KT400 IP and Lantronix connection) Controller expansion Modules (KT300 Combs & KT400 Expansion modules) KTNCC Maintenance Certification: EntraPass Level 1 Comment: Number of Participants: Minimum 4, Maximum 8. GE Page 12 Z IT

Kantech Entrapass Level 2 Course Code: Kan_EP_L2 2 days This course is designed for the delegate to understand the Advanced features of the Kantech EntraPass Global Edition access control software. Successful completion of the Kantech EntraPass Level 1 or prior Kantech courses or extensive experience with the Software. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An deep understanding of Access Control. A background with handling low voltage electronic devices. It is recommended to have experience on other electronic security systems like Intruder and CCTV. A+ or N+ or similar Certifications are highly recommended. This course is designed for field installation/ service technicians and integrators. Users Menu (Access Levels, Schedules, Card Types, Import/Export, etc...) Events (Smart Link Setup, Events as Alarms, Event Relay) Video Integration Graphics DLL Intrusion Integration Advanced Operators and their Privileges Areas WebStation Reports Certification: EntraPass Level 2 Comment: Number of Participants: Minimum 4, Maximum 8. GE Page 13 Z IT

Kantech Intevo Course Code: Kan_Int_En 1 day This course is designed for the delegate to understand, commission and troubleshoot the hardware and software from the Kantech INTEVO integrated security platform. Successfully completion of a Kantech Level 1 course. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic Access Control and CCTV with IP cameras. A background with handling low voltage electronic devices. A+ or N+ or similar Certifications are highly recommended. This course is designed for field installation/ service technicians. Introduction to the INTEVO system Installation First Boot Wizard INTEVO System Configuration IP Video Setup EntraPass Go overview Maintenance Recovery Certification: EntraPass Level 1 Comment: Number of Participants: Minimum 4, Maximum 8. GE Page 14 Z IT

C CURE800 / 8000 System Operator Course Code: SWH_CC8_Ops 2 days This is a user course, designed to cover most topics relating to system operation and basic administration of the C CURE 800 access control system. No prior knowledge of CCURE is required. Attendees must be computer literate. An understanding of the basic concepts of Access Control is an advantage This course is designed for new or existing CCURE users and teaches the skills required to operate and maintain a C CURE 800 access control system Overview C CURE 800/8000 Administration & monitoring clients Cardholder Database Doors & Access (door configuration, clearances, Time Specifications & groups) Access Control Events Monitoring System Activity CCURE ID : Cards and Badge Design Reports and Journal Backup Certification: NA Comment: Number of Participants: Maximum 4 Page 15 FR IT

C CURE800 / 8000 System Manager Course Code: SWH_CC8_SM 4 days This is a user course, designed to cover most topics relating to system operation and basic administration of the C CURE 800 access control system. No prior knowledge of CCURE is required. Attendees must be computer literate. An understanding of the basic concepts of Access Control is an advantage This course is designed for new or existing CCURE users and teaches the skills required to operate and maintain a C CURE 800 access control system. Overview C CURE 800/8000, Administration & monitoring clients Hardware (Readers, Inputs & Outputs) Basic Access Components (Doors, Groups, Time Spec, Clearances & Holidays) Cardholder Database Personnel View & Screen color setup CCURE ID : Cards and Badge Design Maps, Access Control Events, Email & more. Reports and Journal Areas (Enhanced APB, Roll Call Report, Occupancy, Escorting & Supervision, Mustering/Demustering, Pass Thru & Area Lockout) Intrusion Zones NetVue Manual & automatic Import/Export of Cardholders Database Backup, Journal maintenance, Prior journals & Restore Journals Certification: NA Comment: Number of Participants: Maximum 4 Page 16 Z FR IT

C CURE9000 System Operator Course Code: SWH_CC9_Ops 2 days This is a user course, designed to cover most topics relating to system operation and basic administration of the C CURE 9000 access control system. No prior knowledge of CCURE is required. Attendees must be computer literate. An understanding of the basic concepts of Access Control is an advantage This course is designed for new or existing CCURE users and teaches the skills required to operate and maintain a C CURE 9000 access control system Overview C CURE 9000 Administration & monitoring clients Cardholder Database(Add/Edit CardHolders, Using Query to search the database, Users & their privileges) Access (Creating Clearances) Access Control Events Monitoring System Activity CCURE ID (Setting up a photo badging station, Badge Design and badge Printing) Reports and Journal Backup Certification: NA Comment: Number of Participants: Maximum 4 FR GE Page 17 Z IT

C CURE9000 System Manager Course Code: SWH_CC9_SM 4 days This is a user course, designed to cover most topics relating to system operation and basic administration of the C CURE 9000 access control system. No prior knowledge of CCURE is required. Attendees must be computer literate. An understanding of the basic concepts of Access Control is an advantage This course is designed for new or existing CCURE users and teaches the skills required to operate and maintain a C CURE 9000 access control system Overview C CURE 9000, Administration & monitoring clients Hardware (Readers, Inputs & Outputs) Basic Access Components (Doors, Groups, Schedules, Clearances & Holidays) Cardholder Database, Personnel View, Application Layout CCURE ID : Cards and Badge Design Maps, Access Control Events, Email & more. Reports and Journal Areas (Enhanced APB, Roll Call Report, Occupancy, Escorting & Supervision, Mustering/Demustering, Pass Thru & Area Lockout) Intrusion Zones NetVue Manual & automatic Import/Export of Cardholders Database Backup, Journal maintenance, Prior journals & Restore Journals Certification: NA Comment: Number of Participants: Maximum 4 FR GE Page 18 Z IT

C CURE800 / 8000 Level 1 Course Code: SWH_CC8_L1 3 days This course is designed for the delegate to understand C CURE 800/8000 access control system and the Controllers and readers Hardware including their installation & configuration. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic Access Control (passing a WEB based training is necessary). A background with handling low voltage electronic devices. A+ or N+ or similar Certifications are highly recommended. This course is designed for field installation/service Technicians Overview: C CURE 800/8000, System Architecture, Hardware, Administration & monitoring clients Installation & registration of the software Installing and programming controllers (istar Pro & Edge) Software Configuration (Inputs, outputs, readers, doors, card format, Time Specs, Holidays, Clearances, Card Holders) Personnel (Records, User & Privileges, personnel View, CCURE ID, Manual import) Maps, Events, Custom Clearances Reports & Journal Backup & Restore, Upgrade & maintenance. Certification: C CURE 800 Level 1 Comment: With Successful completion of this course the participant is able to attend the C CURE 800 Level 2 course Number of Participants: Minimum 4, Maximum 8 FR GE Page 19 Z IT

C CURE800 / 8000 Level 2 Course Code: SWH_CC8_L2 3 days This course is designed for the delegate to understand C CURE 800/8000 access control system and the Controllers and readers Hardware including their installation & configuration. Successful completion of the C CURE 800 Level 1 course. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. Practical experience with installing and configuring from C CURE systems. It is recommended to have experience on intrusion & CCTV security systems A background with handling low voltage electronic devices. A+ or N+ or similar Certifications are highly recommended. This course is designed for field installation/service Technicians & system integrators Personnel topics (Personnel Views, UDF, Multiple cards, Pin Only, CHUID & ROTD) Events advanced options (Complex and latching Events, Two phase acknowledgement, Custom Clearances, Thread Levels & Clearance filters) Areas (Enhanced APB, Roll Call Reports, Occupancy, Escorted Visitor Management, Area Pass-through/Lockout/personnel group, Supervision, Mustering/Demustering) istar Keypad commands istar & apc Intrusion Zones NetVue, Email/Paging ODBC (Auto Import, View Database & configuration, Enhanced Reporting) Advanced C CURE ID Certification: C CURE 800 Level 2 Comment: Number of Participants: Minimum 4, Maximum 8 FR GE Page 20 Z IT

C CURE9000 Level 1 Course Code: SWH_CC9_L1 4 days This course is designed for the delegate to understand C CURE 9000 access control system and the Controllers and readers Hardware including their installation & configuration. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic Access Control. A background with handling low voltage electronic devices. A+ or N+ or similar Certifications are highly recommended. SQL Database knowledge is recommended This course is designed for field installation/service Technicians Overview: C CURE 9000, System Architecture, Hardware, Administration & monitoring clients Installation & registration of the software Installing and programming controllers (istar Pro & Edge) Software Configuration (Inputs, outputs, readers, doors, card format, Schedules, Holidays, Clearances, Card Holders, Areas & zones basic) Import/Export (manual) Personnel (Records, Operators & Privileges, CCURE ID, Monitoring station Layouts) Maps, Events, System Variables Reports, Audit & Journal Backup & Restore, Maintenance & Site Server Certification: C CURE 9000 Level 1 Comment: With Successful completion of this course the participant is able to attend the C CURE 9000 Level 2, Level 3 or Level 4 Courses Number of Participants: Minimum 4, Maximum 8 FR GE Page 21 Z IT

C CURE9000 Level 2 Course Code: SWH_CC9_L2 4 days This course is designed for the delegate to understand and configure the advanced features available in the C CURE 9000 access control software. Successful completion of the C CURE 9000 Level 1 course. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic Access Control (passing a WEB based training is necessary). SQL Database knowledge is recommended. This course is designed for field installation/service Technicians and system integrators. Personnel topics (Personnel Views, User Defined Fields) Events advanced options (Complex Events, Priority Level, Predefined Log Messages & Events Assessments) Areas (APB, Roll Call Reports, Occupancy, Escorted Visitor Management, Area Lockout, Supervision, Mustering/De-mustering areas) istar Keypad commands & istar Intrusion Zones Video Integration (Intellex, VideoEdge NVR, HDVR & Axis Cameras) Import/Export (Auto Import, Import Watcher, ODBC) Web Client, BiDi General Interface Third Party Integration (DSC, Galaxy & MZX) C CURE Integration to Victor Unified Client Certification: C CURE 9000 Level 2 Comment: With Successful completion of this course the participant is able to attend the C CURE 9000 Level 3 & Level 4 Courses Number of Participants: Minimum 4, Maximum 8 FR GE Page 22 Z IT

C CURE9000 Level 3 (Redundancy with everrun) Course Code: SWH_CC9_M_En 2 days This practical two days program covers installation and configuration of C CURE 9000 with stratus Technologies everrun Redundancy solutions. Successful completion of the C CURE 9000 Level 1 course Working Knowledge of: o Intel Server Terminology & configuration o Storage terminology & configuration (Raid) o LAN (Ethernet) terminology and IP configuration o Microsoft Windows Server 2003 & 2008/R2 systems o Linux (UNIX) This course is designed for system administrators, IT managers, Customers and partners in charge of the C CURE 9000 and everrun solutions maintenance Introduction & Functional Overview Installation of Citrix XenServer Configuring a Virtual Machine Install C CURE 9000 Installation of everrun solution Using everrun Availability Manager Protect and Unprotect Failover situations Certification: C CURE 9000 Redundancy with everrun Comment: With Successful completion of this course the participant is able to attend the C CURE Level 4 Course. This course will be delivered in English Language only! Number of Participants: Minimum 2, Maximum 4 Page 23

C CURE9000 Level 4 (Enterprise Solution) Course Code: SWH_CC9_EP 2 days This course is designed for the delegate to understand C CURE 9000 Enterprise Architecture & to install & configure the Master Application Server (MAS) & Site Application Server (SAS).. At least Successful completion of the C CURE 9000 Level 1 course. Practical experience with C CURE 9000 installation & configuration is mandatory. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. Microsoft Networking Essentials or equivalent Microsoft Windows 2003/2008/R2 server or equivalent The Enterprise Architecture Application Servers course is intended for technician partners who will design, install, configure & maintain Enterprise Architecture (Application Servers) on the end-user security system. Theory of operation of a MAS/SAS Enterprise System Preparing MAS/SAS server for installation Installing SQL Server 2008 R2 64 Bit on a MAS Server Installing CCURE 9000 MAS System Installing CCURE 9000 SAS System with SQL Server 2008 Express included Configuration and Operation of MAS and SAS Synchronisation and solving Synchronisation conflicts Upgrading a CCURE 9000 Standalone System to a SAS system Licensing Certification: C CURE 9000 Enterprise Architecture Comment: This course will be delivered in English Language only! Number of Participants: Minimum 2, Maximum 4 Page 24

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CCTV Products Range includes: CCTV American Dynamics: Matrixes systems (MPLT, MP48+ & MP3200), Analogue DVRs (ADTVR, Intellex/Network client), Hybrid DVRs ( VideoEdge Hybrid, HDVR) and Network Video Recorders ( VideoEdge NVR / Victor). Exacq: Exacq Vision Hardware and software. To be able to participate to the various courses provided by the Training team the participant must have the pre-requisites for the desired course that includes participate to the previous level course. Here is the logical process to participate to the Matrixes and DVR/ NVR courses: CCTV Basics (Online Training) Analogue Matrixes Courses Analogue DVRs Courses Hybrid DVRs Courses Network Video Management Courses MPLT Intellex Basic ADTVR VideoEdge Hybrid HDVR Exacq Vision VideoEdge Level 1 MP48+ Intellex Advanced VideoEdge Level 2 MP3200 Page 26

MPLT Course Code: AD_MPLT 2 days This course is designed to enable the delegate to be able to install, commission and trouble-shoot the MPLT Matrix system. An understanding of CCTV Basics and Video A background with handling low voltage electronic devices Familiarity with the various Windows OS would be an advantage This course is designed for field installation/ service technicians Overview MPLT Feature and Product codes Hardware Connection (Video In- and Outputs, RS232 Connections with keyboards, RS485 Connections with keyboards, Sensornet and UTC, Multiple Matrix systems) Preparing Keyboards (AD2088, ADTTe, ADCC1100, ADCC0300, ADCC0200 in RS232 mode, ADCC0200 and ADCC0300 in RS485 mode) Basic Programming (Date / Time, Camera Title/Control protocol, PIN and Password recovery, Monitor) Advanced Programming (Partitioning, Programming and running Presets and Patterns, Views, Tour, Alarms, System Options, Keyboard Priorities, Save and Restore User Configurations, Restore Factory Default, Ping) ACCESS SDU Configuration menu Special configuration menu, ACCESS the Matrix menu, Backup with Easy LT, Firmware Upgrade, Multi Matrix Mode Certification: NA Comment: Number of Participants: Minimum 4, maximum 8 (10 Echt Training centre only) FR GE Page 27 Z IT

MP48+ Course Code: AD_MP48Plus 2 days This course is designed to enable the delegate to be able to install, commission and trouble-shoot the MP48+ Matrix system. An understanding of Windows XP/7//2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic CCTV and Video. A background with handling low voltage electronic devices This course is designed for field installation/ service technicians MP48 Plus Hardware Installation & Connections Multi Matrix System Architecture. Network Configuration. Installation Easy48 Software Programming basic functions with the Easy48 Software and with the matrix menu (Date/Time, Options, Ports, Camera, Camera Title, Pseudo Number, User/Keyboard privileges) Programming advanced functions with the Easy48 Software and with the matrix menu (Salvos, Tour, Event Timer, Alarm Programming with Email notification) Monitor & Camera state Dome Utility (Firmware upgrade for AD Domes) Programming from Macros Firmware upgrade Certification: NA Comment: Number of Participants: Minimum 4, maximum 8 FR Page 28 Z IT

MP3200 Course Code: AD_MP3200 2 days This course is designed for delegate to be able to install, commission and trouble-shoot the MP3200 matrix system. An understanding of Windows XP/7//2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic CCTV and Video. A background with handling low voltage electronic devices. This course is designed for field installation / service technicians. Overview to the American Dynamics Keyboards, Accessories and their connection to the matrix. Overview of MP3200 Hardware System architecture for multi Bay systems Dip switch setup for VIM, VOM and DB/DVBL Programming network settings of MP3200 CPU with LCD setup Installation and programming basic functions with easy CPU software Programming advanced functions with easy CPU Working with snapshots Firmware upgrade Installation and configuring from satellite systems. Certification: NA Comment: Number of Participants: Minimum 3, Maximum 6 FR GE Page 29 Z IT

SensorRail 4 Course Code: AD_SR4 1 day This course is designed for the delegate to be able to install a SensorRail 4 system and configure it to be controlled by any compatible American Dynamics System. An deep understanding of CCTV Basics and Video A background with handling low voltage electronic devices Familiarity with the various Windows OS would be an advantage This course is designed for installation / Service Technicians. Product Description SensorRail 4 Parts Pre-requisites for the Installation Parts supplied and parts to be purchased SensorRail 4 Installation o Rail section installation, Anti Swing cables installation, Copper tubes installation, First Power up and Trolley configuration, Notes about the trolley control, Cowling Installation. SensorRail 4 Maintenance Trolley CPU Firmware Upgrade Certification: NA Comment: Number of Participants: Minimum 4, Maximum 8 Page 30 IT

Intellex & Network Client Basic Course Code: AD_ITX_Bas 2 days This course is designed for the delegate to understand both Intellex and Network Client in it s basic functionality and will teach the basic configuration of both. An understanding of Windows XP/7/2003/2008R2 Operating systems, their file structures commensurate with accreditation standards, of Windows networking using TCP/IP, their terminology, parameters and connection implications, of basic CCTV and Video. A background with handling low voltage electronics devices. A+ or N+ or similar certifications are highly recommended This course is designed for installation / Service Technicians. Intellex Overview: General Intellex features, models and numbering. Intellex basic configuration: Camera name, termination, gain adjustement, record mode, rate setup, schedules, Intellex cord filters, alarm and security. Playback functions, covert camera mode, camera control. Configuring Date & Time, Storage, Ports. Installing and working with Network Client: Setup Instruments, Live Video configuration, Multiple live screens, Download from video & alarms, Export, using playback from exported clips & Search. Certification: NA Comment: With Successful completion of this course the participant is able to attend the Intellex Advanced Course (ITXADVANCED) Number of Participants: Minimum 4, Maximum 8 (10 for Echt Training center only) FR GE Page 31 Z IT

Intellex & Network Client Advanced Course Code: AD_ITX_Adv 2 days This course is designed for the delegate to understand both Intellex and Network Client in it s Advanced functionality, as well as, teach troubleshooting and repair, plus new features. Successfully completion from Intellex Basic Course (ITXBASIC) or older version of Intellex trainings with a deep experience. An understanding of Windows XP/7/2003/2008R2 Operating systems, their file structures commensurate with accreditation standards, of Windows networking using TCP/IP, their terminology, parameters and connection implications, of basic CCTV and Video. A background with handling low voltage electronics devices. A+ or N+ or similar certifications are highly recommended This course is designed for installation / Service Technicians. Intellex Overview: Intellex and Network Client History. Intellex Advanced configuration: Camera Control, PTZ Triggering, Text Recording, Audio recording and Audio on live, Activity Log, Parallel Port Events, Email Notification, S.M.A.R.T (Self Monitoring Analysis and Reporting Tool), Storage, Archive. Advanced Network Client features: Incident data bases, Scheduled Downloads, Export to file, CD/DVD, AVI, Event Notification, Security, Multiple Live Screens and working with user profiles, Virtual Matrix, Video Verification Troubleshoot and Repair. Certification: NA Comment: With successful completion of this course the participant is able to attend the Intellex Policy Manager (ITXPM) and Archive Manager (ITXAM) Course. Number of Participants: Minimum 4, Maximum 8 (10 for Echt Training center only) FR GE Page 32 Z IT

Hybrid DVR (HDVR) Course Code: AD_HDVR 2 days This course is designed for the delegate to understand HDVR in its basic functionality, configuration and troubleshooting. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic CCTV and Video. An understanding of basic IP cameras and encoders A background with handling low voltage electronic devices A+ or N+ or similar Certifications are highly recommended This course is designed for installation / Service Technicians. General features, models, connections Adding IP cameras, configuring IP and analogue cameras Configuring storage Live operating, Export, Playback Configuring Events, Event monitoring Users and Privileges Camera control. Certification: NA Comment: The training does not cover IP camera installation and configuration. On non T training locations, the student needs to use their own Laptop/PC for installing the HDVR client (requires Professional OS with administrative privileges). Number of Participants: Minimum 2, Maximum 8 FR Page 33 Z GE IT

VideoEdge TM Hybrid Applicance Course Code: AD_VE_HA_En 2 days This course is designed for the delegate to be able to install, commission and troubleshoot a VideoEdge Hybrid Appliance unit and VideoEdge Local Client Software. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic CCTV and IP Video. A background with handling low voltage electronic devices. A+ or N+ or similar Certifications are highly recommended This course is designed for installation / Service Technicians. Overview VideoEdge TM Hybrid Appliance Illustra IP Cameras installation and configuration Configure VideoEdge TM Hybrid Configuring and operating with VideoEdge local Client Dome Control / ADTTE Keyboard Text Recording (POS) Victor Express Recovery of the unit Certification: VideoEdge Hybrid Appliance Comment: Number of Participants: Minimum 4, Maximum 8 FR GE Page 34 Z IT

AD VideoEdge TM Level 1 (NVR & Victor) Course Code: AD_VEL1 3 days This course is designed for the delegate to be able to install, commission and troubleshoot a VideoEdge NVR server, Victor Site Manager and Victor Client. An understanding of Windows XP/7/2003/2008R2 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic CCTV and Video. A background with handling low voltage electronic devices. A+ or N+ or similar Certifications are highly recommended This course is designed for installation / Service Technicians. Overview VideoEdge TM NVR Server Designing and Calculation from a project, including Storage Illustra Camera Range Configure VideoEdge TM NVR Server and Hybrid Victor Site Manager, Victor Client Professional and Victor Express Licensing and Software Registration Restore and Upgrades Certification: VideoEdge Level 1 Comment: Number of Participants: Minimum 4, Maximum 6 FR GE Page 35 Z IT

AD VideoEdge TM Level 2 (NVR & Victor) Course Code: AD_VEL2 2 days This course is designed for the delegate that attended to Level 1 or Hybrid course and it covers advanced features for both VideoEdge TM NVR server and for Victor Unified Client. Successfull completion of either the VideoEdge TM Hybrid or the VideoEdge TM NVR level 1 course. This course is designed for installation / Service Technicians. VideoEdge TM software Only Install NVR Archiving N VR Failover POS Integration on Victor Virtual Matrix and Keyboards Video Analytics Third Party Integrations Video Wall Victor DB Backup and restore Certification: VideoEdge Level 2 Comment: Number of Participants: Minimum 4, Maximum 6 FR GE Page 36 Z IT

Exacq Vision Course Code: Ex_Vision_En 2 days This course is designed for the delegate to understand Exacq Vision software and hardware platforms. An understanding of Windows XP/7/2003/2008R2 Operating Systems. Understanding of Linux is also recommended. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. An understanding of basic IP cameras and encoders. An understanding of basic CCTV and Video. A background with handling low voltage electronic devices. A+ or N+ or similar Certifications are highly recommended This course is designed for installation / Service Technicians. Software and hardware overview Installing the Excaq Vision Client Camera Setup Storage Setup Live Video, export and playback Configuring events, event monitoring Mobile maps Users Certification: Exacq Vision Comment: Number of Participants: Minimum 4, Maximum 6 FR GE Page 37 Z IT

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Intrusion Products Range includes: INTRUSION DSC: SWC9045, Power 1864, ALEXOR, IMPASSA, Power Neo and Sur-gard System III. Visonic: M-5 Panel, PowerMaster, PowerMax Express, PowerMax & Power Manage. Bentel: Absoluta. To be able to participate to the various courses provided by the Training team the participant must have the pre-requisites for the desired course that can includes participate to the previous level course. Here is the logical process to participate to the Intrusion Courses: Intrusion DSC SWC9045 Power 1864 DSC ALEXOR DSC IMPASSA DSC Power Neo DSC Sur-Gard System III Intrusion Visonic Intrusion Bentel Visonic M-5 Panel Visonic PowerMax Express Visonic PowerMaster Advanced Visonic PowerManage Bentel Absoluta Visonic PowerMax Advanced Page 39

DSC 9045-47 Course Code: DSC_9045 1 day This practical one day course covers the fundamentals of the DSC 9045/47 Wireless Alarm System. All Students will have access to a panel, keypad and detectors and will each be required to program a panel. Understanding of basic Intruder concepts An understanding of Windows XP/7 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. A background with handling low voltage electronic devices A+ or N+ or similar Certifications are highly recommended Technicians wishing to Install and Program a DSC9045/47 Alarm System. 9045/47 Panel Overview 9045/47 Terminals Description and connections Keypad [*] Commands Wireless Devices enrolment Panel Programming o Zones o Partitions o PGM o Communication Options, etc. 9047 Audio Options DLS IV Configuration Software. Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 40

DSC Power 1864 Course Code: DSC_P_1864 1 day This practical one day course covers the fundamentals of the DSC PowerSeries Alarm System. All Students will have access to a panel, keypad and detectors and will each be required to program a panel Understanding of basic Intruder concepts An understanding of Windows XP/7 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. A background with handling low voltage electronic devices A+ or N+ or similar Certifications are highly recommended Technicians wishing to Install and Program a DSC PowerSeries Alarm System. PowerSeries Panel Overview PowerSeries Terminals Description and connections Keypad Commands Main Panel Programming o Zones, Partitions, PGM, Communication Options, etc. Wireless Receivers and devices programming PowerSeries Combus module GPRS and Ethernet Communicators o GS2065 & TL265GS DLS IV Configuration Software. Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 41

DSC Alexor Course Code: DSC_ALEX 1 day This practical one day course covers the fundamentals of the DSC Alexor Wireless Alarm System. All Students will have access to a panel, keypad and detectors and will each be required to program a panel. Understanding of basic Intruder concepts An understanding of Windows XP/7 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. A background with handling low voltage electronic devices A+ or N+ or similar Certifications are highly recommended Technicians wishing to Install and Program a DSC Alexor Alarm System. Alexor Panel Overview Alexor Terminals Description and connections Keypad [*] Commands Wireless Devices enrolment Panel Programming o Zones o Partitions o PGM o Communication Options, etc. GPRS and Ethernet Communicators DLS IV Configuration Software. Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 42

DSC Impassa Course Code: DSC_IMPA 1 day This practical one day course covers the fundamentals of the DSC Impassa Wireless Alarm System. All Students will have access to a panel, keypad and detectors and will each be required to program a panel Understanding of basic Intruder concepts An understanding of Windows XP/7 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. A background with handling low voltage electronic devices A+ or N+ or similar Certifications are highly recommended Technicians wishing to Install and Program a DSC Impassa Alarm System. Impassa Panel Overview Impassa Terminals Description and connections Keypad [*] Commands Wireless Devices enrolment Panel Programming o Zones, Partitions, PGM, Communication Options, etc. GPRS and Ethernet Communicators o GS2065 & TL265GS DLS IV Configuration Software. Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 43

DSC PowerNeo Course Code: DSC_PNEO 2 days This practical 2 days course covers the fundamentals of the DSC Power Neo Alarm System. All Students will have access to a panel, keypad and detectors and will each be required to program a panel Understanding of basic Intruder concepts An understanding of Windows XP/7 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. A background with handling low voltage electronic devices A+ or N+ or similar Certifications are highly recommended Technicians wishing to Install and Program a DSC PowerNeo Alarm System. PowerNeo Panel Overview Power G Technology and devices Panel Installation Keypad Functions Panel Programming Corbus expansion Modules Alternate Communicators DLS V Software Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 44

DSC System III Course Code: DSC_SGS3 2 days This practical two days course covers the installation and programming of Surgard System III receiver. Understanding of advanced Intruder concepts Knowledge of Alarm Stations communication protocols like SIA and Contac ID. Understanding of phone line systems. An understanding of Windows XP/7 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. A background with handling low voltage electronic devices Distributors wishing to install, Program and maintain an alarm Central Station Receiver. System III introduction and Features Hardware Installation Operation with default Programming CPM3 Operation Modes and Programming Console Software Line cards Programming Receiver Upgrade: Software and Cards Troubleshooting Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 45

VISONIC M-5 Panel / SOS Kit Course Code: VISONIC_M5 1 day This practical one day course covers the installation, configuration and operation of Visonic M-5 panel. All students will have access to a panel, detectors and each will program a panel. Understanding of basic Intruder concepts A background with handling low voltage electronic devices Technicians wishing to Install and Program a Visonic M-5 Panel. M-5 Panel kit overview The PowerG technology overview Panel Installation Complete System Configuration Panel Operation Testing Alarms Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 46

VISONIC Power Max Express Course Code: VISONIC_PMax_Exp 1 day This practical one day course covers the fundamentals of the Visonic Power Master Wireless Alarm System. All Students will have access to a panel, keypad and detectors and will each be required to program a panel Understanding of basic Intruder concepts A background with handling low voltage electronic devices Technicians wishing to Install and Program a Visonic Alarm System. PowerMax Express Overview PowerMax Express Installation Compatible devices PowerMax Express Programming Panel Configuration Panel Operation Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 47

VISONIC Power Max Advanced Course Code: VISONIC_PMAX 1 day This practical one day course covers the fundamentals of the POWERMAX Wireless Alarm System. All Students will have access to a panel, keypad and detectors and will each be required to program a panel Understanding of basic Intruder concepts A background with handling low voltage electronic devices Technicians wishing to Install and Program a Visonic Alarm System. PowerMax Panels Overview PowerMax Panels Installation PowerCode technology Compatible devices PowerMax Programming Panel Configuration Panel Operation Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 48

VISONIC Power Master Course Code: VISONIC_PM10_30 1 day This practical one day course covers the fundamentals of the Visonic Wireless Alarm System. All Students will have access to a panel, keypad and detectors and will each be required to program a panel Understanding of basic Intruder concepts A background with handling low voltage electronic devices Technicians wishing to Install and Program a Visonic Alarm System. PowerMaster Panels Overview The PowerG technology PowerMaster Panels Installation Complete System Configuration Panel Operation Testing Alarms Certification: NA Comment: One more day could be required if the student has a lack of knowledge in the intrusion domain or if student want to more information s about advanced features. Number of Participants: Minimum 4, Maximum 8 Page 49 Z GE

VISONIC PowerManage Course Code: VISONIC_PM 1 day This practical one day course covers the fundamentals of the Visonic PowerManage Alarm Receiver. Understanding of Windows and Linux Operating Systems Understanding of basic Intruder concepts Deep Knowledge on Central Alarms Receivers Knowledge on Automation Software This course is designed for Central Monitoring Administrators and Visonic PowerManage Distributors. PowerManage Overview Installing the PowerManage Software PowerManage Setup The Web Interface Connecting a panel and Event Reception Visonic Interactive Certification: NA Comment: Number of Participants: Minimum 4, Maximum 8 Page 50

Bentel Absoluta Course Code: BNT_ABS 2 days This practical two days course covers the fundamentals of the Bentel Absoluta Alarm system. All Students will have access to a panel, keypad and detectors and will each be required to program a panel Understanding of advanced Intruder concepts Knowledge of Alarm Stations communication protocols like SIA and Contac ID. An understanding of Windows XP/7 Operating Systems and their file structures commensurate with accreditation standards. An understanding of Windows Networking using TCP/IP, their terminology, parameters and connection implications. A background with handling low voltage electronic devices This course is designed for technicians wishing to wire, Install and Program a Bentel Absoluta Alarm System. Absoluta Panel Overview Absoluta Panel Terminals Overview Absoluta Panel Programing o Zones, Partitions, Wireless Devices/Keys, Entry/Exit Delay Time, GSM Module and TCP/IP Card. BOSS Configuration Softwares o Overview, Software Installation and Very Basic Configuration Certification: NA Comment: An Advanced course is required for the students who wants to have a deep knowledge of all the BOSS Software capabilities Number of Participants: Minimum 4, Maximum 8 Page 51 Z IT

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Tyco Security Products EMEA Technical Services American Dynamics-Exacq-Software House-Kantech-CEM-Bentel-DSC-SurGard-Visonic Hours: 8am to 6pm CET Toll Free: +800 CALLTYCO or (+800-2255 8926) or Direct: +31 475 352 722 / Fax: +31 475 352 725 Technical Training Inquiries: emea.training@tycoint.com All license Inquiries: tspemealicense@tycoint.com Video Technical Support: emea-video-support@tycoint.com Access Technical Support: emea-accesscontrol-support@tycoint.com Intrusion Technical Support: emea-intrusion-support@tycoint.com Local Direct Dial Numbers: UK (08701 238 787) UK Visonic Support only (0845 0755 830) Israel (03-6456868) Spain (900 99 31 61) France (0800 90 79 72) Germany (0800 1806 757) Italy (0289 981 845) Belgium (0800 76 452) Ireland (180 094 3570) Bahrain (800-04127) Greece (00800-312 294 53) Russia (810 800 205 210 31) Turkey (00800-31 923 007) UAE (800-03 107 123) Tyco Security Products APAC Technical Services American Dynamics-Software House-Kantech-CEM-DSC-SurGard-Visonic-Bentel Hours: 9am to 5pm CST Toll Free: +800 CALLTYCO or (+800-2255 8926) Direct: +86-21-60230650 China only Hotline: 4006711528 India only Hotline: 1-800-1082-008 Technical Post-Sales Inquiries: apac.support@tycoint.com Technical Training Inquiries: apac.training@tycoint.com All license Inquiries: tspemealicense@tycoint.com