Management Dashboard in a Retail Environment

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Management Dashboard in a Retail Environment Gerrit Kahl, Stefan Warwas, Pascal Liedtke, Lübomira Spassova, Boris Brandherm German Research Center for Artificial Intelligence LAMDa 2011, 13. February, Palo Alto, USA

Motivation & Idea Related Work Technical Overview Architecture Outlook Research Questions Outline Background (IRL, SemProM)

Motivation Actions Real World Virtual Environment considering side effects of sensors measuring of user behavior realistic data measurement changing objects in respect to their location, size, appearance, etc. needs different sensors needs humans or robotics complex model of the sensors complex user simulation required multiuser needs humans needs simulations! combine advantages to obtain the best of both worlds

Idea Development of a management dashboard in a retail scenario Visualization of a real supermarket in an interactive three-dimensional model Reflect changes in the real world immediately in the virtual model Including business intelligence services Offering the possibility to run simulations

Example! RFID Real World Virtual World active sensors passive sensors systems Tags in Field: E0040125643 Reading Type: cyclic Tag ID: E0040125643 Cereal Assist: Input: EventHeap RFID Output: Visual (Screen) EventHeap

Background / Related Work Plug sensed data Dual Reality: Merging the Real and Virtual 7 Data Pond 8 Lifton and Paradiso Fig. 2. A Plug sensor node with (right) and without (left) an external expansion. 3.2 Virtual World Implementation control The following sections describe objects or effects in the Second Life virtual world that were designed as an example of interfacing with the real world through sensor networks. Everything in Second Life exists as some combination of land, avatars, objects, and scripts. Land in Second Life is mapped directly to Linden Lab server resources, such as computing cycles, memory, and bandwidth. Avatars are the virtual manifestation of real people using Second Life. Objects are built from one or more primitive three-dimensional solids ( prims ), such as spheres, cubes, tori, and cones. A script is a program written in the Linden Scripting Language (LSL) and placed in an object to affect the object s behavior. Data Ponds A single data pond is meant to be an easily distinguishable, locally confined representation of the sensor data from a single Plug node. See Figure 3. The data pond design consists of a cluster of waving stalks growing out of a puddle of water and an ethereal foxfire rising from among the stalks, as might be found in a fantastic swamp. The mapping between a Plug s sensor data and its corresponding data pond is easily understood once explained, but still interesting even without the benefit of the explanation. The particular mapping used is detailed in Table 1. The data ponds allowed sensed phenomena in the physical world to be efficiently browsed virtually, and proved effective, for exam- Fig. 3. A virtual data pond reflects real data near a virtual wall (left) and a real data pond reflects virtual data near a real wall (right). Plug Sensor Data Pond Mapping Modality Attribute light stalk length the stalk height is proportional to the maximum light level over the most recent one-second window temperature stalk color the color of the stalks varies linearly from blue to yellow to red from 18 Cto29 C motion stalk motion the stalks sway gently when no motion is detected and excitedly when motion is detected over the most recent one-second window sound puddle size the diameter of the water puddle is proportional to the maximum sound level over the most recent one-second window electrical current fire intensity the height and intensity of the fire is proportional to the total average absolute value of the electrical current over the most recent one-second window Table 1. The mapping from a real-world Plug s sensor data to its corresponding virtual data pond. ways a person can touch a table, but in Second Life, there is exactly one. This work uses embedded and wearable virtual sensing schemes. The embedded sensing scheme entails seeding every object of interest in the virtual environment to be sensed with a script that detects when an avatar touches or otherwise interacts with the object and then reports back to a server external to Second Life with a full description of the interaction, including avatar position, speed, J. Lifton and J.A. Paradiso, "Dual Reality Merging the Real and Virtual," in the 1st Int'l Conf. Facets of Virtual Environments (FAVE 09), Springer LNICST, 27 29 July 2009.

Background / Related Work PTZ-Camera sensed data camera image Second Life Twin-World Mediator control Boris Brandherm, Sebastian Ullrich, Helmut Prendinger. Simulation of Sensor-based Tracking in Second Life. AAMAS 2008: Proceedings of 7th International Conference on Autonomous Agents and Multiagent Systems, 2008.

Innovative Retail Laboratory " one of five DFKI living labs " since October 2007 a public-private partnership initiated by Globus, DFKI and Saarland University " 450 m 2 of lab and office space in St. Wendel " focused on Intelligent User Interface in retail environments: " in-store navigation, product assistance, hybrid real-online-shopping, digital product memories, mobile shopping and easy-checkout.

IRL Demonstrations 9"#$%&'":&5*8;'" :&,1,2'%<52 A"#,$:&5>" B&5C1,& =">5?)/," :&5*8;'"@,21!-":&5*8;'".81'5$)I%<52 6"721'&8$,2',*" (&8)'"#'%//!"#$%&'" (&)*+, IRL Labor!9"()?&," #E,/L -".,&,%/" 011)1'%2'!3"J)&'8%/"#E5GG)2+" 011)1'%2' 3"4)+)'%/" #5$$,/),&!="08'525$581" #E5GG)2+".%&' M"N%1O".E,;P58'!6">8/<'58;E" K%$,1!F"721'&8$,2',*" #E5GG)2+".%&'!!" H5&;E/)+E' D"(%1E)52" 011)1'%2'

!"#$%&' SemProM (%)*+,#+!$&".+4%&$5#%.6*,%.+!#"&7%.5!%%$4&*.$ 7$G&5Q,$,2'"5L":&5*8;'1 :&5*8;' >,$5&O!+$%&")-5#%.6*,%.+!(%#",%.!1+")-!6/-((5,2- &-#'#(*.) #%.+12-& &-$"*(!61&"7*(*$'!4&*#-!6*+4%+"(5*.+$&1#,%.+!#&%++3145+-((*.)5*.!%&2",%. /"&-0%1+-!61&"7*(*$'

Agent Technology Physical Layer RFID antenna at entrance Agents Layer product registration sensor Freezer Agent RFID antenna temperature sensor proximity sensor temperature sensor Product Agents Product Management Agent RFID antenna at cash desk product registration sensor

Visualization Technology Predefined constraints Visualization of violations " at least n products in the shelf / freezer " product at least n days fresh according to its bestbefore day " freezer has optimal storage temperature for the product

Future Work Integrate connection from products to their representation in an ontology Complete the model of the IRL Integrate more interface RW! VW Integrate BI services and simulations Next steps: Integrate interface to electronic price labels Integrate interface to a steerable projector

Approach and Questions How can the modeling of virtual worlds be facilitated? - objects bring their own geometrical representations into the virtual model (DPM) How can a synchronization of actions and reactions between both worlds be achieved? - problem of back coupling How can the information flow of simulators and assistant systems be visualized? - possibility to show or hide augmentation components - graphical presentation, whether the data is real or simulated How can interfaces be visualized? - editable simulator parameters - in- and output signals of simulators

Thank you for your attention!