The Measurement of Situation Awareness for Automobile Technologies of the Future



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Transcription:

A presentation to the Driver Metrics Workshop June 2008 The Measurement of Situation Awareness for Automobile Technologies of the Future Cheryl A. Bolstad SA Technologies, Inc.

Human Performance Situation Awareness Decision Making Performance Situation awareness is key to good decision making and good performance

What is Situation Awareness? World State Level 1 Perception Situation Awareness Level 2 Comprehension Level 3 Projection Action Decision

Situation Awareness Which Information Do I need? What Does This Mean to Me? What Do I Think Will Happen? Perception Comprehension Projection Fuel level Speed Speed limit Headlights state Planned route Location Weather Traffic on route Accidents on route Distance to next turn on route Deviation between speed limit and current speed Distance to next car Impact of hazard on own safety Projected time to destination on current route Projected time to destination on alternate route Projected hazard level of weather Projected likelihood of getting a ticket

What Kinds of SA Problems Do People Have? Donʼt Correctly Understand Information They Do Get Donʼt Project What Will Happen in Future Donʼt Get Information That Is Needed

Advanced Technologies for Driving External Devices Cell phones PDAs DVD players Advanced Automotive Technologies Cruise control Automatic headlights Navigation systems Rear/Side facing cameras Self Parking Automated car following The driverless car?

Why Are We Automating? Enhanced Performance Monotonous tasks Cruise control Hard to do tasks Parallel parking Remembering to turn on headlights Navigation Increased Perception Side/rear cameras Increased traffic flow Automated following Brake detection Where are the hidden costs?

Situation Awareness Issues with Advanced Driving Technologies So where is the problem? Attentional Tunneling Misplaced Salience Attention Allocation (distraction) Data Overload Complexity Creep Out-of-the-loop Performance Problems Out-of-the-loop Syndrome

Deployment of Attention Underlies Much of SA Data Driven Processing Salient Cues Catch Attention SA Attentional Narrowing Focused Attention Current Goals Direct Attention Divided Attention Mis-Directed Attention Goal Directed Processing Goal Prioritization

SA Metrics Are Needed Metrics are needed to objectively assess the attentional capacity and ultimately the SA of the driver Do new technologies actually improve SA? Which aspects of SA are hurt by technology? SA measures an individual s ability to dynamically integrate multiple pieces of information into a coherent picture under operational challenges Multiple metrics have been proposed Not measure the same thing Many not suited to real-time tasks Difficult to analyze data Costly to implement

Different SA Metrics Process Indices Assessment Processes SYSTEM INTERFACE Situation Awareness Decisions Performance

Process Indices Eye Tracking Information Acquisition Verbalizations & Communication Pros Objective Indication of information access / utilization Cons Difficult to implement in real-world environment Can t infer what is done with information (processing) Can t tell whether information is registered correctly Can t tell what is retained in memory Create large amounts of data to analyze Recommendations Best for examining SA processes rather than product Examine specific research questions

State of Knowledge Metrics Post Test Questionnaires Pros Objective Detailed assessment Less intrusive Easy to implement in simulated or real-world environment Cons Rationalization/Generalization after the fact Recommendations Provide reliable SA for end of event Can be used to determine overall success of a new technology

State of Knowledge Metrics On-line Real-time Probes Audio Questions asked during the scenario Measures accuracy and response time Measures accuracy and response time Pros Can be used during the task Can easily look for needed information Measure response time as well as accuracy Cons May interfere with task performance Can collect a more limited amount of information Multiple measures needed for reliability Recommendations Requires careful synchronization with mission tasks/events One question at a time

State of Knowledge Measures SAGAT Situation Awareness Global Assessment Technique (SAGAT) At random times, freeze the exercise Administer a rapid battery of queries Score on the basis of objective data SAGAT Pros No post data collection Minimizes potential biasing of subject SA Direct measure of SA Random sampling provides unbiased measure of SA Heavily validated SAGAT Cons Requires the interruption of the simulation Need to gather SA information requirements for query generation

SAGAT Performance for Simulated Driving Task

SAGAT Performance for Simulated Driving Task Percentage of Cars Correctly Located Instructions: Please indicate the location of yourself and other cars. Mark yourself with an O and other cars with an X. Each square represents one car length.

Direct Measures - Subjective Ratings Self Ratings Situational Awareness Rating Technique (SART) SA- SWORD Observer Ratings Pros Easy Inexpensive Cons Do you know what you don t know? Observers don t know what the person knows Maybe tainted by performance outcomes Related to confidence in own SA Recommendations Must modify existing scales for driving task Should be used to complement objective techniques

Performance & Behavioral Based Measures Imbedded Tasks Testable Response Method Pros Objective Desired outcome Non-intrusive Cons Sensitivity Diagnosticity Interpretability of measure Assumes certain behavior given SA Must infer SA Recommendations Best used in conjunction with other measures Must cover a wide range of tasks/scenarios Consistent speed? Did he notice the ball rolling across the street?

Measurement Summary Measurement of SA in the evaluation of system design options provides critical information with greater sensitivity than simple performance measures Displays Automation & Decision Support Systems Choice of measures is important Objective measures of SA most sensitive and diagnostic Subjective measures of SA more related to confidence in one s SA Performance measures can be used if carefully selected, but interpretation is tricky

Conclusion Situation awareness is and will remain critical for driving New technologies may aid performance and SA in some cases But they may also reduce SA, leaving drivers with a low ability to intervene in automated activities when needed The development of successful and appropriate new technologies for the automobile is dependant on consideration of factors that impact on SA as well as careful measurement of driver SA

Questions????

SA Metric Standards Which Measure? What do do we want to know? Ability of drivers to attend to correct information needed for SA development Process indices like eye tracking Continuous levels of SA during driving State of knowledge measures such as SAGAT, ACASA, real-time probes Drivers confidence in their SA abilities State of knowledge metrics such as post test questionnaires

Measurement of SA: Requirements/Issues Validity Are we measuring what we intend to measure? Reliability Does measure remain consistent? What else does it correlate with? Sensitivity Will measure detect differences in SA? What is a good SA score? Operational Constraints Dynamic priorities Measurement Location Cost to implement Time to analyze data

SA Measure Comparisons Endsley & Selcon, 1998 SART highly correlated (r 2 =.69 to.74) with: Subjective SA Confidence level SAGAT & SART compared on common trials NO relationship between SART and any SAGAT measure Endsley, Sollenberger & Stein, 2000 Measured SA via real-time probes, SAGAT, SART in ATC task Some relationship between SART and other SA measures but NOT SAGAT