Technology Trends You Can t Afford to Ignore

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Gartner Webinar Technology Trends You Can t Afford to Ignore 1 July, 2009 Nikos Drakos, Research Director Raymond Paquet, Managing Vice President Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from Gartner. Such approvals must be requested via e-mail: vendor.relations@gartner.com. Gartner is a registered trademark of Gartner, Inc. or its affiliates.

Welcome! Here s how to participate in today s webinar You can listen to the presentation using your computer s speaker system as the default (VoIP). Or dial the conference line by selecting Use Telephone in the webinar audio pane. Have a question for the presenter(s)? Type it into the Questions pane we will answer as many as time permits. A recording of this presentation will be sent to you within 48 hours. If you would like a copy of today s presentation, contact your Gartner Account Executive or e-mail us at: GartnerWebinars@gartner.com.

Gartner Webinar Technology Trends You Can t Afford to Ignore 1 July, 2009 Nikos Drakos, Research Director Raymond Paquet, Managing Vice President Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from Gartner. Such approvals must be requested via e-mail: vendor.relations@gartner.com. Gartner is a registered trademark of Gartner, Inc. or its affiliates.

10 Trends to Watch Carefully 2009 2010 2011 1 2 Virtualization Data Deluge 2009 3 Energy & Green IT Mid-2009 4 5 6 7 Consumerization & Social Networks Unified Communications Complex Resource Tracking Mobile & Wireless 2009-2010 2010 8 9 10 System Density Mashups & Portals Cloud Computing 2010-2011

Virtualization 8? Did You Know? Percent Power Used: Typical x86 Server Doing Nothing

Virtualization Applications Server Virtualization Desktop Virtualization Dimensions of Virtualization Storage Virtualization Infrastructure Network Virtualization Hardware Virtualization How does it affect you? IT becomes one logical system. Changing how IT is used. Additional "power" on demand. Mgmt. Players: VMware, Microsoft Hyper-V, Citrix. Plays well with Green IT SMBs ease of migration Next Monday Morning Review consolidation plans; can we do more? Do you have all the virtualization bases covered? Do we have a plan? Critical Timeframe Now 1

Virtualization The New Client 1 How does it affect you? Long term flexible workforce. Reduced Operating complexity Hosted Virtual Desktops Application Application Application PC OS PC OS PC OS VMM Server Hardware Architectural equivalent of the blade PC Full "thick-client" image, thin-client delivery model Portable Personalities Carry the bubble, not the hardware Portable media, stored on the network Bubbles of various sizes, some with OS, some without Standards alignment, audit and control Next Monday Morning Evaluate multiple options create test environments. Get end users involved for real world analysis Critical Timeframe 2010

Data Deluge 2? Did You Know? Estimated Enterprise Data Growth in 5 Years? 80% Will be Unstructured!

Data Deluge 2? Did You Know? It's estimated that 40 exabytes (that's 4.0 x 10 19 ) of unique new information will be generated worldwide this year.

Data Deluge 2 That's estimated to be more than in the previous 5,000 years.

Data Deluge 2 How does it affect you? Complexity continues regardless of budget constraints. Demand driven more access creates more data this will get worse. Compliance, Backup, Audit, Security Next Monday Morning Virtualize quickly Key Technologies Thin Provisioning Data De-Duplication Automated Tiering HSM Principles Virtual Tape Keep only what you need Segment and prioritize Critical Timeframe Now

Energy & Green IT 3 DCP = Useful Work Total Facility Power How does it affect you? Cannot be ignored Compute to consumption ratios critical How Much Work Can My IT Equipment Do, In My Facility? Source: The Green Grid Forced Review of IT Efficiency. Intersection between facilities and IT. Moved the power issue up the food chain. Corporate Social Responsibility. EU or EPA Metrics Coming New KPI's based on efficiency Next Monday Morning Begin evaluation of PUE and/or DCP Begin continuous improvement planning Focus on consumption rather than technologies. Critical Timeframe 2009-2010

Consumerization and Social Software 4 What was the fastest growing social network in 2008? % 62% of New Users are between 39 and 51

Consumerization and Social Software 4 Consumerization is an attitude, not just the use of technology. It is a reflection of the aspirations of a generation, the need for participation, the desire to contribute and the sense of being part of a community. Impact on New Technology: Drives the use. Drives demand and adoption Examples: Wireless Smartphones Instant & Text messaging Social Networking How does it affect you? If you don't decide, your users will decide for you. Next Monday Morning Create a usability center. Crowd-source ideas. Critical Timeframe 2009-2010

Social Software: A Factor Inside and Outside the Enterprise 4 The Distributed Social Web Social collaboration - Wikis - Blogs Social media - Content sharing (tags) - Content aggregation Social validation - Social rating, ranking, commentary - Social content structure How does it affect you? It's affecting you now, and increasing rapidly. Next Monday Morning Establish rules of engagement. Begin monitoring. Begin participating Bring a social dimension to your internal and external web sites. Critical Timeframe 2010

Unified Communications 5? Did You Know? The number of text messages sent in the past 24 hours

Unified Communications 5 >6,700,000,000..exceeded the total population of the planet.

Unified Communications 5 How does it affect you? Workspaces Email Wireless VOIP Combines many overlapping areas today Both a technology and organizational issue. Text /SMS Unified Communications VTC Strong area for managed services to take hold. Next Monday Morning IM Tightly integrated communications applications ATC Are your apps providers planning for taking advantage of Unified Communications? What's their strategy? What other UC business scenarios make sense in your business? Presence Mobility Critical Timeframe 2011-2013 PBX

Mobile & Wireless 6 How does it affect you? Mobile applications need new servers for delivery. Application delivery complexity. Immature management tools The next target for virtualization Next Monday Morning What's your strategy for supporting mobile applications? Look at mobile apps as a critical enabler of client interaction, and satisfaction. Thousands of new applications coming online. Text Messaging is not convenient it s a way of life. Critical Timeframe 2010-2012

Complex Resource Tracking 7 Monitor Energy consumption. Visualize power consumption of resources. Automate energy usage to optimal levels. Dynamically move workloads. How does it affect you? New KPI's based on power. New vendors and skills needed. Next Monday Morning Get to know your Facilities team. Begin market research Watch EPA and EMU Initiatives. Critical Timeframe 2011-2013 Source: Aperture

System Density 8? Did You Know? "At current pricing the operating expense (energy) to support an x86 server will exceed the cost of that server.'" within 3 years!

System Density 8? Did You Know? Energy Cost per Year Can Exceed: For a Single Rack of Servers

Blades are Leading Toward Componentized Servers Blades = Servers 2009 8 Today, blades are proprietary server- infrastructure-in-achassis solutions Blades = Servers, storage switches, memory, I/O 2013+ but they are evolving into componentized, data-centerin-a-chassis solutions (but still mostly proprietary).

System Density 8 70 60 50 40 30 20 10 0 Server & Power Growth 2004 2005 2006 2007 2008 2009 2010 New Server ($B) Power and Cooling ($B) Install Base M) How does it affect you? Virtualization is critical to success Trend is high density, high use of floor space. Utilization levels and compute to energy ratios paramount by 2010. Next Monday Morning Analyze asset use (highs and lows). Map server growth to energy and cooling required. Engage facilities team Critical Timeframe 2011-2012 Source: Gartner Inc. 2009

Mashups and Enterprise Portals 9 How does it affect you? Customers doing this today. Unrecognized business processes. Creeping standards, uncontrolled Enterprise value - Private Cloud enabler - Rapid/Flexible development Application types - Packaged application extension - Personal portal delivery - Location awareness Integration patterns - Visualization integration - Content integration - Gadget page space co-location Internal and external sources Next Monday Morning Evaluate use; highlight the best. Set clear standards encourage innovation. Critical Timeframe 2010-2011

Cloud Computing Cloud Computing A style of computing where scalable and elastic IT-enabled capabilities are delivered as a service to customers using Internet technologies How does it affect you? 10 Common Services are available now reduce Opex. Private clouds improve agility Focus on Service Levels Ignore the Hype - focus on results. Next Monday Morning Evaluate commodity services you provide and what can move to the cloud. Evaluate cloud delivery model for internal use. Categorize applications and services based on SLA's and risk before proceeding. Critical Timeframe 2010-2012

10 Trends to Watch Carefully 2009 2010 2011 1 2 Virtualization Data Deluge 2009 3 Energy & Green IT Mid-2009 4 5 6 7 Consumerization & Social Networks Unified Communications Complex Resource Tracking Mobile & Wireless 2009-2010 2010 8 9 10 System Density Mashups & Portals Cloud Computing 2010-2011

Action Plan Today - Focus on virtualization and green IT for immediate cost and flexibility benefits. - Look at storage virtualization, de-dup and thin-provisioning. - Evaluate Web social software to transform customer/employee interactions. The Next 18 Months - Exploit mashups and cloud-based services to address immediate user needs. - Link UC to collaboration and enterprise applications to support growth initiatives. - Establish a Green strategy to support business transformation efforts. Longer Term - Public and Private cloud services together with new servers and specialized systems promise to minimize costs and maximize agility. - Apply more-sophisticated resource analytics to support ongoing improvement in operational costs and energy efficiency. - Look for opportunities emerging from cloud computing, social networking and new approaches to infrastructure.

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Our world-class, objective insight is drawn from thousands of daily client interactions 60,000 Clients 10,000 Client Enterprises 5,500 Benchmarks 100,000 IT End-User Inquiries 65% of Fortune 1000; 85% of Global 500 2 Million+ IT End-User Searches 60+ Conferences 650 Analysts Across 80 Countries 3,700 CIOs 10,000 Media Inquiries 2009 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 31