HACC CENTRAL PENNSYLVANIA S COMMUNITY COLLEGE BUSINESS STUDIES DEPARTMENT COURSE SYLLABUS Instructor: Diane Mauro, Assoc. Prof., M.B.A. SUBJ & NUM: Management 201 Office Location: Leader 108 Course Title: Principles of Management Term & Year: Spring 2015 Office Phone #: 717-801-3223 CRN & Credit Hours: 3 cr. Other Phone #: Class/Lab Room #: N/A Secretary s Phone #: 717-801-3223 Class Meeting Times: online Email Address:dmmauro@hacc.edu Delayed Start Time: n/a Refund Dates: 100%= 1/27/15; 50%= 2/10/15 Office Hours (days/times): Online: Mon. & Wed. 10-11 am & Tues. 8-9 am - - In-person: Wed. 1-2 pm. Contacting the Professor: There are several ways to contact me in D2L: D2L Pager and the Discussion Board. I sign into the course at various times throughout the day Monday through Friday from 9 am to 5 pm. If you contact me during the week, I will get back to you within 48 hours. If you contact me on Friday after 3:00 p.m., Saturday, or Sunday, I will get back to you by Monday. During online office hours, you can contact me through D2L Pager and by voice on Skype. My Skype id is dianemauro1 Catalog Description: This course Introduces students to the primary functions of management and management theory. This course covers the knowledge and skills needed for planning, organizing, leading, and controlling modern organizations. Students are able to discuss current events and issues ethics and social responsibility, organizational culture, global management, and technology and the impact experienced by managers and management. Prerequisite Course(s): None Text: Management: Meeting & Exceeding Customer Expectations; Plunkett, Allen, Attner, Thomson/Southwestern, 10th Ed. Learning Outcomes: 1. Distinguish between the basic functions of management: planning, organizing, controlling, directing, and leading 2. Describe the evolution of management theories 3. Explain the impact of ethics and social responsibility, diversity, and the global environment on the manager and the management functions 4. Discuss current and future human resource management issues 5. Explain the decision-making process essential to any managerial and supervisory position 6. Describe the types of organizational structure and why managers may choose one organizational structure over another 7. Explain how motivation, leadership, communications, and technology can improve managerial and employee performance 8. Explain the concept of total quality management and continuous improvement Methods of Instruction/Class Meetings: This is an Online Course. This course is completed entirely online. This class will consist of online material and textbook readings, group discussion, quizzes and a group project. The class relies heavily 1
on group collaboration and student participation. The content of online materials and the textbook will serve as the basis for class discussion and activities. Meetings: Online Skype meetings are required for this course. Campus Meetings are not required for this course. Computer/Software requirements: Course Software Requirements All students must download Skype to their cell phone (Skype app) or their computer using software at www.skype.com All assignments must be submitted as an attachment in Microsoft Word. Assignments may not be typed in the submission box. If you have questions about your computer system requirements for running the D2L course system, you can contact the D2L Help Desk at 1-877-325-7778 Grading: Your final grade will be determined by averaging all of the points earned on your exams, assignments and group participation and will be distributed as follows. Grades are rounded to the nearest percentage. I grades are not given unless there are extreme circumstances. A = 90-100 B = 80-89 C = 70-79 D = 60-69 F = Below 60 What Each Grade Represents The Grade of F. The student does not understand the basic nature of the subject matter. Completed assignments are vague, imprecise and incomplete. Assignments appear to have been done pro forma, the student simply going through the motions without really putting any significant effort into thinking his or her way through them. The Grade of D. D level work shows only a minimal level of understanding of what the subject matter is. In general, D- level work lacks discipline and clarity. The student rarely analyzes issues clearly and precisely, and almost never clarifies key concepts effectively. The Grade of C. C-level work shows some, but inconsistent achievement in grasping what the subject matter is, along with the development of modest subject matter skills or abilities. Though the subject matter terms and distinctions are sometimes used effectively, sometimes they are used quite ineffectively. Only occasionally does C-level work display intellectual discipline and clarity. The Grade of B. B-level work represents demonstrable achievement in grasping what the subject matter is, along with the clear demonstration of a range of specific subject matter skills or abilities. On the whole, the subject matter terms and distinctions are used effectively. The Grade of A. A-level work demonstrates real achievement in grasping what the subject matter is, along with the clear development of specific subject matter skills or abilities. In A-level work, the subject matter terms and distinctions are used effectively. The A-level student analyzes issues clearly and precisely, usually clarifies key concepts effectively, frequently identifies relevant competing points of view. The A student's work is consistently at a high level of intellectual excellence. 2
Course Requirements: Read each chapter and all notes/handouts in each Unit. Complete all online quizzes. Take the online Final Exam Submit the Group Project Management Assignments Participate in the Discussions The course totals 330 points broken down as follows. Exams/Quizzes Total 250 points 1. Comprehensive Final Exam 100 points This will be an online exam. One hundred questions will be taken from the online quizzes. One hour and 15 minutes will be given to complete this Exam. The Final Exam is available until the unit end date, at 11:59 p.m. Exams not submitted by the due date will receive a zero. Quizzes 150 points Each unit includes one or more 10 point quizzes consisting of multiple choice questions. Each quiz is to be taken online by the due date. The material in the quizzes can be found in the material in that unit including the syllabus in unit 0, the "Unit Notes" and any assigned textbook readings. Quizzes are open-book and timed. Fifteen minutes is allowed to complete each quiz. If you exceed the time limit you will receive a zero on the quiz. All quizzes are available through the due date, at 11:59 p.m. Quizzes are not available after the due date and any quizzes not submitted by the due date will receive a zero. Individual Assignments/Discussion 20 points 1. Skype Assignment 5 points Set up Skype see assignment for details in Unit 0 2. Discussion Board 15 points a. Discussion 1: 5 pts. Introduce yourself. b. Discussion 2: 10 pts. Provide a Peer REVIEW to one other group on their Project Presentation The specific discussion requirements will be posted in each Discussion Forum. Group Project-Management Topic: Total 60 points Detailed instructions and requirements for the Project can be found by clicking on the Management Group Project" folder within the INTRODUCTION, Unit 0, in D2L. Each student will choose a team based on a management topic in which they are interested. The team will ultimately develop a slide presentation on the specific management topic. The team will choose how they want to develop the team s management topic into a presentation. Each group might have four to six members. All group assignments are given one grade for the entire team. Details for the project can be found in Unit 0 -- file titled Management Group Project Description. Group Assignments Assignment 1-10 points One submission for the whole group in DropBox 1. 3
o In addition the group is required to Schedule a Skype team meeting on Discussion Board Schedule Group Skype Meeting. Assignment 2-10 points One submission for the whole group in DropBox 2 Assignment 3 10 points One submission for the whole group in DropBox 3 Assignment 4-30 points One submission for the whole group in DropBox 4 and posted in Discussion Board 2 How to sign up for a Group You can sign up for a the group topic you are interested in by clicking the Groups link in the red navigation bar in D2L. Once a group has six members, that group topic is considered full. Make-up Policy Online Assignments and quizzes may be submitted early, before the unit start date, and are accepted only until the unit end date at 11:59 p.m. Quizzes are only available through the due date. Make-up quizzes are not permitted. Any assignment turned in after the due date will receive a zero. Attendance & Withdrawal Policy: Withdraw -- DROP/ADD - REFUNDS: You may withdraw from the class up to the last scheduled day of this class, prior to finals week, by completing the CHANGE OF ROSTER FORM, copies of which are available in the Registration Office. It is up to the student to contact and bring a Change of Roster Form to the instructor for their signature in order to withdraw from the course. The form must be taken by the student to the registration department to be processed. If a student does not withdraw from the class they will be assigned the grade they earned at the end of the semester. No grade will be recorded for each course dropped within the first two weeks of the semester. After the first two weeks, a W grade is assigned for the course if the student is passing the course at the time of official withdrawal. Otherwise, you will receive an F for the course. No credit is assigned to a W grade. If you do not participate in class during the first two weeks of the semester, you will be dropped from the course by the instructor. Refund Dates: 100%= 1/27/15; 50%= 2/10/15 Office of Student Disabilities Services Students who wish to register to receive services from the Office for Disability Services (ODS) should provide documentation of disability to Carole Kerper, ODS Director or their campus representative. Documentation requirements are determined by disabling condition. Three disability categories exist: medical disabilities, psychiatric disabilities, and learning disabilities. Attention deficit disorder is classified as a medical disability. In addition, students who are recent high school graduates may submit an evaluation report from their high school. If an accommodation is needed, please contact the Office of Disability Services: http://www.hacc.edu/studentservices/disabilityservices/contact- Us.cfm HACC Virtual Campus Amy Withrow, Interim Director of Advancement and Outreach, Arts 120G ONE HACC Drive, Harrisburg, Pa 17110; Phone:717-221-1303; E-mail: aswithro@hacc.edu Management 201 Principles of Management Online Schedule: Spring 2015 All items to be submitted by students are listed in this schedule. Online Quizzes and Assignments are accepted early. Online Quizzes and Assignments are accepted through the online due date at 11:59 p.m. Please complete the materials early to allow enough time to complete the assignments. Online work due by 11:59 p.m. Eastern Standard Time - late work is not accepted. 4
Online Unit Readings/Topic Submissions by Online due date ONLINE Due Date Unit 0 Read the syllabus Read the Management Group Project files. Unit 1 Read Chapters1, 2, 3 & online notes on Management Overview Take Scavenger Hunt Quiz on syllabus Discussion 1 introduce yourself Skype Assignment: Skype Set Up and add Professor Mauro to contacts, post your Skype id in Group Discussion Board for group members Sign up for a group under the Groups tab Assignment 1 Part 1: Get a time slot for the Group Skype meeting with Prof Mauro see Discussion Board titled Schedule Group Skype Meeting. Quiz chapter 1 Assignment 1 Part 1: Hold Group Skype meeting with Prof Mauro Quiz chapter 2 Sun. 2/1 Sun. 2/1 Sun. 2/8 Assignment 1 Part 2: one written submission for group in Drop Box Quiz chapter 3 Sun. 2/8 Unit 2 Read Chapters 4, 5, 6 & online notes on Planning Unit 3 Read Chapters 7, 9 & online notes on Organizing Unit 4 Read Chapters 10, 11 & online notes on Staffing, Communication Unit 5 Read Chapters 12, 13, 14 & online notes on Leading Unit 6 Read Chapter 16 & online notes on Control Assignment 2(research) one submission for group due in Drop Box Quiz Chapter 4 Quiz Chapter 5 Quiz Chapter 6 Assignment 3(outline) due in Drop Box Quiz Chapter 7 Quiz Chapter 9 Quiz Chapter 10 Quiz Chapter 11 Assignment 4(presentation) due In Drop Box, and one group member also required to Place Presentation in Discussion 2 Quiz Chapter 12 Discussion 2- Peer Review postings due Quiz Chapter 13 Quiz Chapter 14 Sun. 2/15 Sun. 2/22 Sun. 2/22 Sun. 3/1 Sun. 3/8 Sun. 3/15 Sun. 3/15 Sun 3/22 Sun. 3/29 Sun. 4/5 Sun. 4/5 Sun. 4/12 Sun. 4/19 Sun. 4/19 Sun. 4/26 Quiz Chapter16 Sun. 5/3 Unit 7 Final Exam Take Final Online Exam Mon. 5/11 5
Office for Disability Services (ODS) STUDENTS IN NEED OF ACCOMMODATIONS: Students with disabilities who are in need of accommodations should contact the campus disability coordinator listed below. Coordinators for each campus are listed here: http://www.hacc.edu/students/disabilityservices/contact-disability-services.cfm EEOC/PHR Act Statement: EEOC POLICY 005: It is the policy of Harrisburg Area Community College, in full accordance with the law, not to discriminate in employment, student admissions, and student services on the basis of race, color, religion, age, political affiliation or belief, gender, national origin, ancestry, disability, place of birth, General Education Development Certification (GED), marital status, sexual orientation, gender identity or expression, veteran status, genetic history/information, or any legally protected classification. HACC recognizes its responsibility to promote the principles of equal opportunity for employment, student admissions, and student services taking active steps to recruit minorities and women. The Pennsylvania Human Relations Act ( PHRAct ) prohibits discrimination against prospective and current students because of race, color, sex, religious creed, ancestry, national origin, handicap or disability, record of a handicap or disability, perceived handicap or disability, relationship or association with an individual with a handicap or disability, use of a guide or support animal, and/or handling or training of support or guide animals. The Pennsylvania Fair Educational Opportunities Act ( PFEOAct ) prohibits discrimination against prospective and current students because of race, religion, color, ancestry, national origin, sex, handicap or disability, record of a handicap or disability, perceived handicap or disability, and a relationship or association with an individual with a handicap or disability. Information about these laws may be obtained by visiting the Pennsylvania Human Relations Commission website at www.phrc.state.pa.us. HACC Lebanon Campus and Virtual Learning Deborah Bybee Coordinator, Disability Services 104R 735 Cumberland Street Lebanon, PA 17042 Phone: 717-270-6333 Email: dabybee@hacc.edu Academic Dishonesty Policy: ACADEMIC DISHONESTY is defined in Administrative Procedure 594. A partial description of this procedure is given below. Academic dishonesty is defined as an intentional act of deception in which a student seeks to claim credit for the work or effort of another person, or uses unauthorized material or fabricated information in any academic work. It includes, but is not limited to: Cheating - giving or receiving answers on assigned material, using materials or aids forbidden by the instructor... unauthorized possession of examinations... Plagiarism - offering someone else's work, words, or ideas as one's own or using material from another source without acknowledgement. 6
Interference interfering without permission with the work of another student, either by obtaining, changing or destroying the work of another student. Buying or selling of term papers, homework, examinations, laboratory assignments, computer programs, etc. Falsifying of one's own or another's records Knowingly assisting someone who engages in A - E above. Penalties for students found to have committed academic dishonesty include, but may not be limited to, the following: A. Lowering of a grade or failure for a particular assignment, B. Lowering of a grade, failure, and/or dismissal from the course. C. Disciplinary probation-may include a limitation on credits, mandatory repeat of a course, etc. D. Suspension from a curriculum. E. Suspension from the College 7