Creative Suite vs Creative Cloud Creative Suite 6 Creative Cloud Offline Deployment Offline Deployment Online Only
Creative Cloud for Government Creative Cloud for individuals/teams Creative Cloud Desktop Apps Creative Cloud for enterprise Small to Medium Business 1-99 Creative Users Small/ Medium Offline 1 to 99 Creative Users Large Enterprises 100+ Creative Users Online Only Offline Deployment
Creative Cloud for Government CC Desktop Apps (CCDA) CC for Enterprise (CCE) Product Description Limited CC Desktop applications with no connectivity required. Does not include Cloud Services. Flexible program that can be customized to fit your agency s requirements for broad distribution in an online and/or offline environment. Recommended Market Offline deployments for individuals or small agencies Federal, Civilian and Large State and Local Team Size Any 100+ Software Titles ALL CC Apps (excluding Adobe Muse and Edge Inspect) CC Apps or Point Products Deployment Anonymous (Offline) Anonymous (Offline) Purchasing Channel Authorized Partners/Resellers Your Adobe Representative Licensing Program Cumulative License Program for Government (CLP-G) Enterprise Term License Agreement (ETLA)
Adobe Deployment Tools CCP Adobe is committed to releasing efficient, time-saving tools and resources for IT Admins Creative Cloud Packager Download Apps & Updates Serialize, Activate, Configure Package for Secure Deployment AUSST Adobe Update Server Setup Tool Configure an in-house Adobe Update Server RUM Remote Update Manager Remotely update end-user CC installations Apply silently to non-admin users Free Bundle with a single download APTEE Adobe Provisioning Toolkit Enterprise Edition Post Serialization Re-Serialization XDA Exceptions Deployer Application Utility to help push out components which CCP cannot package Adobe Acrobat Customization Wizard XI Package Acrobat Set many program options and preferences
Creative Cloud Packager (internet required) Create Installation & Update Packages Create PKG (Mac) or MSI (Windows) packages Package CS6 and CC point products and updates Edit existing packages to include latest updates Download, Serialize & Activate Package With License to create installer for offline deployment Disable Automatic Updates, Nag Screens, and other utilities Silent deployment via SCCM, ARD and other industry-standard methods Packages are double-clickable for silent, local installation by Administrators 2014 Adobe Systems Incorporated. All Rights Reserved.
Workflow for IT Administrators (internet required) Packaging Tool Download CCP from Adobe Licensing Website (LWS) Serial Number Get Serial Number from LWS Obtain Software Software downloaded automatically by CCP Package Software Use Creative Cloud Packager to package software (Adobe ID required) Deploy Package and Exceptions
Step 1: Log into Adobe Licensing Website (internet required) 1. Go to http://licensing.adobe.com 2. Get your CCE or CCDA Serial Number 3. Download Creative Cloud Packager
Adobe Licensing Website (LWS)
Step 2: Get your CC Serial Number You may see more than one serial number type: Video and Non-Video. Government customers should use the Video Serial Number which may be used to package any CC app.
Step 3: Install Creative Cloud Packager Launcher Application Installs the Creative Cloud Packager Separate tools for Win/Mac
Step 5: Log in with your CC Admin Credentials (internet required) adobe-reg@youragency.gov l l l l l l Best Practice: Use an Institutional Adobe ID Note: We recommend using an institutional ID such as adobe-reg@yourcompany.com rather than an individual s email address. You can create a forward, alias or distribution list for this purpose. 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 6: Create a Package Click here 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 7: Name and Configure the Package 1 2 Secure_Government_Package C:\Users\IT_Admin\Desktop 3 4 1. Name the package 2. Choose a Save location 3. Package With License 4. Choose 32 or 64-bit package (Windows only option) 5. Click for Additional Options 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 8: Advanced Configuration Options \ The CC Desktop application is a multipurpose utility which requires end-user administrative privileges and internet access. For secure Government networks, IT managers should check the Disable box before packaging. This configuration allows IT Admin to use Adobe s free Remote Update Manager to push updates in addition to other push deployment tools. You may turn Remote Update Manager off if you never plan to use it.
Step 9: Enter Volume Serial Number (internet required)
Step 10: Choose apps to Package (internet required) 2) Select Apps to package 1) Select Package Language 3) Click to Package 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 11: Download and Build Package (internet required) 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 12: Go to the Package Folder Installers Exceptions require additional steps Saved Package File: Double-click to Edit 2014 Adobe Systems Incorporated. All Rights Reserved.
Build Folder: Installers Installer MSI or PKG file 2014 Adobe Systems Incorporated. All Rights Reserved.
Exceptions Folder Exceptions require additional steps to deploy. See: Deploying Exceptions http://www.adobe.com/go/ccp_exceptions Open the ExceptionsInfo.txt file for instructions 2014 Adobe Systems Incorporated. All Rights Reserved.
Packager Preferences Click for Preferences 2014 Adobe Systems Incorporated. All Rights Reserved.
Cache folder for Downloads The Creative Cloud Packager caches downloads. You can set your preferred download folder or purge the download cache to save disk space.
Ports & Hostnames Required for Creative Cloud Packager The following host/port combinations may need to be whitelisted in order to use CCP: Address Ports ccmdls.adobe.com 443 ims-na1.adobelogin.com 80 443 ims-prod06.adobelogin.com 443 na1r.services.adobe.com 80 443 prod-rel-ffc-ccm.oobesaas.adobe.com 443 lm.licenses.adobe.com 80 443 ccmdl.adobe.com 80 swupmf.adobe.com 80 swupdl.adobe.com 80 2014 Adobe Systems Incorporated. All Rights Reserved. 13
Problems? Check the Log Files Creative Cloud Packager fails and won t run? Open the pdapp.log file in a text editor and search for ERROR or FATAL Windows: %temp% Mac OS: ~/Library/Logs/ Errors running the Creative Cloud Packager? Open the Package Builder log file in a text editor & search for ERROR or FATAL Windows 32 bit: \Program Files\Common Files\Adobe\Installers\ Windows 64 bit: \Program Files(x86)\Common Files\Adobe\Installers Mac OS: /Library/Logs/Adobe/Installers/ Package Builder log is named as follows: AdobePBhhmmss_ddmmyy.log where hhmmss_ddmmyy = hour minute second_date month year View the list of common installation and launch log errors http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html 2014 Adobe Systems Incorporated. All Rights Reserved. 14
Exceptions Muse Edge Inspect Acrobat Pro Must be deployed separately Not packaged with CCP Must be deployed separately Requires an Adobe ID at launch Requires an Adobe ID at launch If packaged with CCP, deploy before other CC apps Currently not deployable in secure/offline environments Currently not deployable in secure/offline environments Advanced tuning via Acrobat Customization Wizard
Enterprise Toolkit for Acrobat Products One-stop shop for Enterprises! http://www.adobe.com/devnet-docs/acrobatetk
Adobe Acrobat XI Customization Wizard Optimize the behavior of the installer Silent installation Reboot options Pre-serialization Remove previous versions of Acrobat and Reader Suppress the EULA and registration prompts Customize key application preferences Turn off automatic updates Configure security settings Pre-set Collaboration servers Distribute custom PDF creation options Push out your company default headers, footers, watermarks and stamps
Acrobat XI Customization Wizard Now for Windows and Mac! Download the Acrobat XI Customization Wizard ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/11.0.00/misc/custwiz11003_en_us.exe
Disk Set Policy for Government (CCE Only) For Government customers whose contracts require DVD fulfillment For IT admins whose bandwidth/ connectivity do not allow downloads DVD-based installers must be packaged with CCP online before deployment into an offline network One DVD provided per contract Semi-annual Disc with bundled updates BY REQUEST ONLY Each DVD contains all CC applications Note: An internet connection is still required for IT to perform license validation and to download certain application components. 2014 Adobe Systems Incorporated. All Rights Reserved. 15
Offline Media Workflow Click to use Offline Media 2014 Adobe Systems Incorporated. All Rights Reserved. 16
Offline Media: Select Media Click Folder to select Offline Media 2014 Adobe Systems Incorporated. All Rights Reserved. 17
Offline Media: Locate Media 2014 Adobe Systems Incorporated. All Rights Reserved. 18
Offline Media: Extract Media D:\Adobe Dreamweaver CC Click to Extract Media 2014 Adobe Systems Incorporated. All Rights Reserved. 19
Offline Media: Extract Media D:\Adobe Dreamweaver CC Click Done 2014 Adobe Systems Incorporated. All Rights Reserved. 20
Virtualization Support Boundaries for CC Adobe tests some products for basic functionality Testing in your environment is highly recommended before purchase Guest OS installations require separate licenses per the EULA Tech support for virtual environments is on a best-effort basis http://helpx.adobe.com/creative-suite/kb/technical-support-boundaries-virtualized-or.html 2014 Adobe Systems Incorporated. All Rights Reserved. 1
Creative Cloud Updates Objectives: Key fixes Compatibility Stability Security New Functionality & Features Keep up to date with the latest Creative Cloud updates... https://blogs.adobe.com/creativecloudenterpriseupdates 33
Command Line Tools Installed with the Creative Cloud Packager Windows: C:\Program Files (x86)\common Files\Adobe\OOBE\PDApp\CCP\utilities Mac: Applications/Utilities/Adobe Application Manager/CCP/utilities XDA* Exceptions Deployer Application Utility to help push out components which CCP cannot package RUM Remote Update Manager Remotely update end-user CC installations Apply silently to non-admin users AUSST Adobe Update Server Setup Tool Used to configure an in-house Adobe Update Server APTEE Adobe Provisioning Toolkit Enterprise Edition Post Serialization Re-Serialization * Found in the main CCP folder 2014 Adobe Systems Incorporated. All Rights Reserved. 21
Adobe Update Server Setup Tool (AUSST) Command line setup for local CC Update Server Used where end-users are admins on their systems or with RUM Works with existing Apache and IIS servers http://helpx.adobe.com/creative-cloud/packager/update-server-setup-tool.html 34
Adobe Update Server Setup Tool (AUSST) The following URLs are hit for local Update synchronization: #WinFeedURL = http://swupmf.adobe.com/webfeed/oobe/aam10/win/ MacFeedURL = http://swupmf.adobe.com/webfeed/oobe/aam10/mac/ WinUpdatesURL = http://swupdl.adobe.com/updates/oobe/aam10/win/ MacUpdatesURL = http://swupdl.adobe.com/updates/oobe/aam10/mac/ WinFeedURL20 = http://swupmf.adobe.com/webfeed/oobe/aam20/win/ MacFeedURL20 = http://swupmf.adobe.com/webfeed/oobe/aam20/mac/ WinUpdatesURL20 = http://swupdl.adobe.com/updates/oobe/aam20/win/ MacUpdatesURL20 = http://swupdl.adobe.com/updates/oobe/aam20/mac/ 35
Remote Update Manager (RUM) Command line tool to remotely invoke the Adobe Updater No need to know which CC updates need applying Can be installed on clients automatically via CCP http://helpx.adobe.com/creative-cloud/packager/using-remote-update-manager.html 36
Deployment & Update Management MSI or PKG IT Admin with CCP CC Apps & Updates Deployment Local Adobe Update Server Client Machines with Adobe Remote Update Manager (RUM) Online Offline Optional
Resources Creative Cloud for Government http://www.adobe.com/products/creativecloud/enterprise/government.html Creative Cloud for Enterprise Help http://helpx.adobe.com/creative-cloud/creative-cloud-enterprise.html Creative Cloud Packager Help http://helpx.adobe.com/creative-cloud/packager.html Adobe Installation and Licensing Blog http://blogs.adobe.com/oobe/ Deploying Exceptions http://www.adobe.com/go/ccp_exceptions Deploying Adobe Acrobat with the Creative Cloud http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html Using the Remote Update Manager (RUM) http://helpx.adobe.com/creative-cloud/packager/using-remote-update-manager.html Using the Update Server Setup Tool (AUSST) http://helpx.adobe.com/creative-cloud/packager/update-server-setup-tool.html Creative Cloud Updates Blog https://blogs.adobe.com/creativecloudenterpriseupdates/ Creative Cloud Security FAQ for IT http://adobe.com/content/dam/adobe/en/devnet/creativesuite/pdfs/ Security_CCE_FAQ_20130424.pdf Creative Cloud Network Endpoints http://adobe.com/content/dam/adobe/en/devnet/creativesuite/pdfs/ ServiceAndSiteURL_List.pdf Creative Cloud: Controlling Service Access http://adobe.com/content/dam/adobe/en/devnet/creativesuite/pdfs/controllingsvcaccess.pdf Virtualization Support Boundaries for Adobe CC Applications http://helpx.adobe.com/creative-suite/kb/technical-support-boundaries-virtualized-or.html