CURRICULUM VITAE Dr. Maya Kaner, Senior Lecturer August, 2011 Place of birth: Dushanbe, USSR Immigrated to Israel: January, 21, 1991 EDUCATION Ph.D. 2004, Industrial Engineering. Faculty of Industrial Engineering and Management, Technion - Israel Institute of Technology, Haifa, Israel. Dissertation: " Project knowledge management using hierarchical case retrieval networks ". M.Sc. 1999, Industrial Engineering. Faculty of Industrial Engineering and Management, Technion - Israel Institute of Technology, Haifa, Israel. Dissertation: " A generic description of operations systems ". B.Sc. 1996, Applied Mathematics, Cum Laude Faculty of Mathematics (Majors: statistics and operational research), Technion - Israel Institute of Technology, Haifa, Israel. ACADEMIC EXPERIENCE 2003 - : Ort Braude College, Karmiel, Israel, Department of Industrial Engineering and Management, Adjunct Lecturer (2003-2004), Lecturer (2004-2008), Senior lecturer (2008- present). 1997-2007: Technion - Israel Institute of Technology, Israel, Faculty of Industrial Engineering and Management, Adjunct Assistant Teacher (1997-1999), Adjunct Teacher (1999-2004), Adjunct Lecturer (2004-2007).
TEACHING EXPERIENCE A. The Ort-Braude College: Undergraduate courses The Supply Process: Planning and Operation Production Systems: Control and Management Business Process Management (new course) Seminar in Industrial Engineering Introduction to Industrial Engineering Project in Industrial Engineering (coordinator and supervisor) Analysis of Production Systems Internship (supervisor) Graduate courses Project Management (Systems Engineering program, new course) B. Technion: Undergraduate courses Logistics Supply Chain Management and Logistics Systems Project Planning and Management Engineering Design (assistant) Operations Management (assistant) Introduction to Industrial Engineering (assistant) Project in Information Systems (supervisor) Graduate courses Expert Systems in Production (assistant) Production Planning and Management (assistant) C. School for engineering technicians (Technion): Operations research ACADEMIC AWARDS 2009: Ort Braude College, award of an excellent faculty member 2008: Ort Braude College, award of an excellent faculty member 2007: Ort Braude College, award of an excellent faculty member 2000: Technion, a merit (excellence) scholarship 1997-2003: Technion, merit scholarships 1996: HIAS (the Hebrew Immigrant Aid Society), scholarship award MEMBERSHIP IN PROFESSIONAL SOCIETIES 2
RESER: European Association for Research on Services, 2008-2009 Oracle Academy, 2008-2009 SCC: Supply Chain Council, 2005-2007 PROFESSIONAL AND PUBLIC ACTIVITIES Coordinator of the self-evaluation process, Department of Industrial Engineering and Management at ORT Braude College, 2008-2009 Member of the two-departmental development team of B. Sc. double degree Program in Applied Mathematics and Industrial Engineering and Management at Ort Braude College, 2009 Member of the excellence program committee at ORT Braude College, since 2008 Chair of the committee for identification of new technologies at ORT Braude College, 2007-2008 Member of the committee for academic affairs at ORT Braude College, since 2007 Consultant to the fourth academic year, Department of Industrial Engineering and Management at ORT Braude College, since 2007 Member of the departmental curriculum committee, Department of Industrial Engineering and Management at ORT Braude College, since 2007 Coordinator of departmental seminars of the Department of Industrial Engineering and Management at ORT Braude College, 2005-2007 Coordinator of projects in industrial engineering at ORT Braude College, 2005-2006 Member of the development team of new M. Sc. Program in Industrial Engineering and Management at Ort Braude College, 2005-2007 Ad-hoc reviewer of papers for publication in: Software Process Improvement and Practice, International Journal of Business Process Integration and Management LIST OF PUBLICATIONS A. Journals 1. Kaner, M., Gadrich, T. and Dror, S. Engineering of service processes through designing simulation experiments, International Journal of Services Sciences, 4(1), 76-99, 2011. 2. Soffer, P. and Kaner, M. Complementing business process verification by validity analysis: a theoretical and empirical evaluation, Journal of Database Management, 22(3), 1-23, 2011. 3. Kaner, M. and Karni, R. An ideation framework for service process improvement, International Journal of Service Science, Management, Engineering, and Technology, 1(3), 17-48, 2010. 4. Soffer, P., Kaner, M. and Wand, Y. Assigning Ontology-Based Semantics to Workflow nets, Journal of Database Management, 21(3), 1-35, 2010. 3
5. Karni, R. and Kaner, M. Knowledge management of interconnected decisions with application to project management, Knowledge and Process Management, 15(4), 211-223, 2008. 6. Kaner, M. and Karni, R., Engineering design of a service system: an empirical study, Information Knowledge Systems Management, 6, 235-263, 2007. 7. Kaner, M. and Karni, R., Design of service systems using a knowledge-based approach, Knowledge and Process Management, 14(4), 260-274, 2007. 8. Karni, R. and Kaner, M., "Integration of a service taxonomy and the 40 Inventive Principles for Conceptualizing the Components of a Service System", TRIZ Journal, e-journal, October Issue, 2007. 9. Kaner, M. and Karni, R., "A capability maturity model for knowledge-based decision making, Information Knowledge Systems Management, 4, 225-252, 2004. 10. Karni, R. and Kaner, M., "Teaching innovative conceptual design of systems in the service sector", Technological Forecasting and Social Change, 64, 225-240, 2000. B. Chapters in books 1. Soffer, P., Kaner, M. and Wand, Y. Assigning Ontology-Based Semantics to Process Models: the Case of Petri Nets, in Advanced Information Systems Engineering, Lecture Notes in Computer Science 5074, Springer Verlag, 2008, pp.16-31. 2. Karni, R. and Kaner, M. An engineering tool for the conceptual design of service systems, in Advances in Services Innovations, eds. Spath, D. and Faehnrich, K.- P., Springer Verlag, 2007, pp.67-86 (invited chapter). 3. Soffer, P., Wand, Y. and Kaner, M. Semantic analysis of flow patterns in business process modeling, in Business Process Management (BPM) 2007, eds. Alonso, G., Dadam, P., Rosemann, M., Lecture Notes in Computer Science 4714, Springer Verlag, 2007, pp.400-407. 4. Karni, R. and Kaner, M. Agile knowledge-based decision making with application to project management, in Professional Knowledge Management (WM 2005, revised selected papers), eds. Althoff, K. D., Dengel, A., Bergmann R., Nick M. and Roth-Berghofer, T., Lecture Notes in Artificial Intelligence 3782, Springer Verlag, 2005, pp.400-408. C. International conference papers 1. Kaner, M., Gadrich, T. and Dror, S., Improving emergency department operations through generating and evaluating simulation scenarios, International Conference on Production Research 21, Shtuttgart, Germany, 2011. 2. Karni, M., Kaner, M. and Karni, L., Support for service process redesign: the attribute-goal matrix, International Conference on Production Research 21, Shtuttgart, Germany, 2011. 3. Kaner, M., Gadrich, T. and Dror, S., A methodology for generating simulation scenarios through design of experiments to improve emergency department processes, International Conference on Advances in Production Management System, Cernobbio, Italy, 2010. 4. Karni, R. and Kaner, M. Goal-driven service process redesign: conflict resolution through TRIZ principles, International Conference on Advances in Production Management Systems, Cernobbio, Italy, 2010. 4
5. Kaner, M., Gadrich, T. and Dror, S., A generic scheme for designing emergency department simulation experiments, the Manufacturing and Service Operations Management Society (MSOM) Annual Conference, Haifa, Israel, 2010. 6. Kaner, M. and Karni, R. Innovative redesign of service processes, 11th International Conference on The Modern Information Technology in the Innovation Processes of the Industrial Enterprises, Bergamo, Italy, 2009. 7. Soffer, P., Kaner, M. and Wand, Y. Assigning Ontology-Based Semantics to Process Models: the Case of Petri Nets, the 20th International Conference on Advanced Information Systems Engineering (CAiSE'08), Montpellier, France. 8. Kaner, M. and Karni, R. Application of the Theory of Inventive Problem Solving (TRIZ) to Service System Design, XVIII International RESER Conference, Stuttgart, Germany, 2008. 9. Dror, S., Gadrich, T. and Kaner, M. Service Process Operations Management Using Design of Experiments and Simulation, XVIII International RESER Conference, Stuttgart, Germany, 2008. 10. Karni, R. and Kaner, M. Knowledge-based design of services with application to an after-sales service facility, 9th ASME Engineering Design and Analysis Conference, Haifa, Israel, 2008. 11. Soffer, P., Wand, Y. and Kaner, M. Semantic analysis of flow patterns in business process modeling, Proceeding of the 5th International Conference on Business Process Management, Brisbane, Australia, 2007. 12. Kaner, M. and Karni, R. A knowledge framework for a service concept, Proceeding of the Sixth International Conference on Knowledge Management (I- KNOW 06), eds. Tochtermann, K. and Maurer, H., Journal of Universal Computer Science, Graz, Austria, 231-235, 2006. 13. Karni, R and Kaner, M. Agile knowledge-based decision making with application to project management, Proceeding of the Third Conference on Professional Knowledge Management Experiences and Visions (WM 2005), eds. Althoff, K. D., Dengel, A., Bergmann R., Nick M. and Roth-Berghofer, T., Kaiserslautern, Germany, 367 375, 2005. 14. Karni, R. and Kaner, M. A design method for service systems, 18th International Conference on Production Research, Salerno, Italy, 2005. 15. Karni, R., Kaner, M., Lincoln, M. A meta model for the conceptual design of service systems, DL'04, Second International Symposium on Service Engineering and Management, Fraunhofer Institute for Industrial Engineering (IAO), Stuttgart, Germany, 2004. 16. Kaner, M. and Karni, R. Experience management within project management processes, Proceedings of the Second German Workshop on Experience Management (GWEM 2003), eds. Reimer, U., Abecker, A., Staab, S. and Stumme, G., GI-Edition, Lecture Notes in Informatics, Volume P-28, 259-266, 2003. 17. Karni, R. and Kaner, M. Case-based knowledge focusing for training in decisionmaking within project management processes, in Workshop Proceedings on Case-Based Reasoning for Education and Training, 6th European Conference on Case-Based Reasoning (ECCBR 2002), ed. Gonzalez-Calero, P.A., Robert Gordon University, Aberdeen, Scotland, 25-40, 2002. 18. Kaner M. Knowledge management of project management processes and their interactions, Proceedings of 8th Doctoral Consortium at the CAiSE*01, Interlaken, Switzerland, 61-71, 2001. 5
19. Kaner M. A graph-theoretic architecture for project management knowledge, Proceedings of USP Roundtable Conference 2000 on E-Enterprise Structure and Analysis, Zichron Yaakov, Israel, 2000. D. National conference papers 1. Kaner, M., Gadrich, T. and Dror, S., Assigning factors in designing simulation experiments for emergency department processes, Sixteen Israel Conference on Industrial Engineering and Management, Tel-Aviv, 2010. 2. Gadrich, T., Kaner, M., and Dror, S. Improvement of emergency department processes, Third Galilee Quality Conference Quality Theory and Practice, Karmiel, 2010. 3. Kaner, M., Gadrich, T. and Dror, S. Engineering of service processes through design of experiments and simulation, Fourth Israel Industrial Engineering and Management Research Meeting (IIERM), Maalot, 2009. 4. Kaner, M. and Karni, R., Theory of inventive problem solving with application to service design, Fifteen Israel Conference on Industrial Engineering and Management, Tel-Aviv, 2008. 5. Kaner, M. and Soffer, P. Facilitating validity analysis in business process models: an empirical study, Third Israel Industrial Engineering and Management Research Meeting (IIERM), Tel-Aviv, 2007. 6. Kaner, M. and Karni, R., Conceptual design of services: experimental findings, Fourteen Israel Conference on Industrial Engineering and Management, Tel-Aviv, 2006. 7. Kaner, M. and Karni, R. Research into the conceptual design of service systems, Second Israel Industrial Engineering and Management Research Meeting (IIERM), Tel-Aviv, 2005. 8. Kaner, M. and Karni, R., The concept of decision similarity in project management, Thirteenth Israel Conference on Industrial Engineering and Management, Tel-Aviv, 2004. 9. Kaner, M. and Karni, R., Project knowledge as a function of software organization maturity, Twelfth Israel Conference on Industrial Engineering and Management, Tel-Aviv, 2002. 6