The Future of Global Consulting Services and IDS Consulting



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The Future of Global Consulting Services and IDS Consulting Ivo Totev Chief Services Officer & Executive Board Member Software AG Josef Bommersbach Executive Board IDS Scheer, responsible for operations

End-to-end Business- & IT-Transformation Consulting IDS Scheer Consulting, Josef Bommersbach (Member of the Executive Management Board) Business-Transformation Services Business Process Strategy Industry Process Consulting Process Driven SAP Management Managed Services Software AG Global Consulting Services, Ivo Totev (Member of the Executive Management Board) IT-Transformation Services IT Strategy webmethods Adabas & Natural Education & Training Software AG Investor Day February 17, 2010 2

Vision and Mission IDS Scheer Consulting Vision We are the global leader for business process management solutions and the globally recognized service provider in process driven business transformation and implementation. Mission Our experts combine industry, process management and methodology know-how. Software AG Investor Day February 17, 2010 3

Strategy IDS Scheer Consulting Intensive international alignment Extended Global Industries Focus on high margins Strategic positioning in BPM Execution of the value proposition High project quality Leading employee expertise Strong Industry Expertise Excellent BPM Methods Innovative SAP solutions Proven BPM Tool Expertise Long term trusted partner Expand cross and up selling Software AG Investor Day February 17, 2010 4

Portfolio IDS Scheer Consulting Business Process Excellence Software AG Investor Day February 17, 2010 5

Portfolio IDS Scheer Consulting Enterprise Architecture Consulting Combination of Business Process and IT Architecture Definition of Business Processes and Process Steps to be supported by SOA Software AG Investor Day February 17, 2010 6

Portfolio IDS Scheer Consulting Management Consulting Business Strategy IT Strategy and IT Governance Business Reengineering (Post Merger Integration and Six Sigma) Change Management Software AG Investor Day February 17, 2010 7

Portfolio IDS Scheer Consulting BPM Governance Definition of the Process of Process Management BPM Organization - Roles and Responsibilities Implementation of ARIS Process Governance Software AG Investor Day February 17, 2010 8

Portfolio IDS Scheer Consulting Industry Consulting Industry-specific definition of end-to-end to-be processes including Industry KPIs and Benchmarks Implementation of the processes within supporting IT Solutions especially SAP Industry Solutions extended with topic know-how in SCM or CRM Software AG Investor Day February 17, 2010 9

Portfolio IDS Scheer Consulting Process Driven SAP Consulting Business value oriented and Process Driven SAP Implementation, Upgrade, Rollout, etc. Automatic Re-Documentation of SAP Systems Predefined Best Practice Processes Deep Integration of ARIS and SAP Software AG Investor Day February 17, 2010 10

Portfolio IDS Scheer Consulting Business Process Performance Highly integrated Generation of Insights and Decision Support Business Intelligence ARIS Process Performance Management Help our Customers drive their Business on reliable Process KPIs Software AG Investor Day February 17, 2010 11

Portfolio IDS Scheer Consulting ARIS Services Get the best value out of ARIS Technical installation Training Methodology Support Customized Solutions Software AG Investor Day February 17, 2010 12

Portfolio IDS Scheer Consulting Managed Services Application Management, Support Desk, Operations and Hosting in our Data Center in Freiburg High Quality, One Stop Shopping Offer Software AG Investor Day February 17, 2010 13

Deep Industry Expertise for our customers in Chemicals and Pharma (Global) 27% Mill and Mining (Global) 5% Consumer Goods and Retail 21% Discrete Manufacturing 10% Public Services 14% TIME, Utilities, Transportation 15% Financial Services 8% Software AG Investor Day February 17, 2010 14

Industry PerformanceREADY Building Blocks Industry Best Practice Processes by IDS Scheer Preconfigured SAP Systems Preconfigured industry ARIS PPM Solutions Preconfigured ARIS APG Solutions Benefits Easy Online / Offline Demo Fast Project Scope Definition & Blueprint Generation Automated Customizing Documentation Automated Test Management Easy Process & Role based Trainings Workflow driven Change Management Software AG Investor Day February 17, 2010 15

IDS Scheer delivers Highest Customer Satisfaction Worldwide IDS Scheer was awarded the 2 nd time in a row the SAP Pinnacle Award in the area Customer Satisfaction Our Process-driven SAP implementation approach pays off! Software AG Investor Day February 17, 2010 16 16

> 7.000 Blue Chip Customers worldwide (examples) CPG & Retail Chemical/ Pharma Discrete Manu- facturing Financials & Public Sector Paper, Textile Metal Service Industries Software AG Investor Day February 17, 2010 17

Saudi Basic Industries Corporation World s leading manufacturer of chemicals, fertilizers, plastics and metals Software AG Investor Day February 17, 2010 18

Vision and Mission Global Consulting Services Vision We help our customers increase business agility by transforming IT Systems towards flexible and sustainable solutions. Mission Our experts combine methodology and best product know-how to deliver high quality projects faster. Software AG Investor Day February 17, 2010 19

Portfolio Global Consulting Services Software AG Investor Day February 17, 2010 20

Portfolio Global Consulting Services Architecture Consulting Make the entire IT landscape and organization ready for the future Project Example: Drive IT transformation Software AG Investor Day February 17, 2010 21

Portfolio Global Consulting Services SOA Adoption Get the most value out of SOA - faster! Project Example: Review SOA potential and create the roadmap Software AG Investor Day February 17, 2010 22

Portfolio Global Consulting Services Education & Training Empower our customers! Project Example: Offer tailored curriculum Software AG Investor Day February 17, 2010 23

Portfolio Global Consulting Services webmethods Process Automation Improve efficiency and agility Project Example: End-to-end introduction of BPM based on an effective onsite/offshore model Software AG Investor Day February 17, 2010 24

Portfolio Global Consulting Services Enterprise & Partner Integration Get connected inside and outside the company Project Example: Introduce an award-winning treasury solution with SWIFT integration Software AG Investor Day February 17, 2010 25

Portfolio Global Consulting Services IT Modernization Extend the value of existing systems Project Example: Take a tax management system to the next level Software AG Investor Day February 17, 2010 26

Portfolio Global Consulting Services Adabas & Natural Services Put your mission-critical systems in trusted hands Project Example: Develop and evolve the core banking system Software AG Investor Day February 17, 2010 27

Portfolio Global Consulting Services Operation & Maintenance Over-deliver on the SLAs Project Example: Upgraded more than 800 webmethods installations Software AG Investor Day February 17, 2010 28

Deep Industry Expertise for our customers in Public Services 35% Banking 20% Insurance 10% Telecoms 10% Logistics and Transportation 8% Retail 7% Software AG Investor Day February 17, 2010 29

IDS Scheer Consulting and Global Consulting Services End-to-End BPE Consulting Project Phases Contact Persons Software AG Investor Day February 17, 2010 30

Increased margins through end-to-end BPE solutions Project delivery ends at SAP implementation Strategy Business Processes SAP Implementation End-to-end project team IT Strategy Integration IT Optimization Project delivery starts with ERP integration Software AG Investor Day February 17, 2010 31

Increased license sales through end-to-end BPE solutions Project delivery ends at SAP implementation Strategy Aris Business Processes SAP Implementation IT Strategy Integration IT Optimization Project delivery starts with ERP integration Software AG Investor Day February 17, 2010 32

Reaching the critical mass globally USA Canada IDS: 73 SAG: 101 IDS: 40 SAG: 14 54 consultants 174 consultants LATAM IDS: 6 SAG: 45 51 consultants Western Europe (w/o DACH and Spain) IDS: 169 SAG: 104 273 consultants Spain IDS: 10 SAG: 612 622 consultants DACH IDS: 964 SAG: 180 1144 consultants Middle East & Africa IDS: 150 SAG: 240 390 consultants Eastern Europe IDS: 272 SAG: 8 280 consultants Asia and Japan IDS: 90 SAG: 50 140 consultants Australia IDS: 10 SAG: 15 25 consultants = IDS Scheer with more Consultants = Comparable number of Consultants = SAG GCS with more Consultants

Growing profitability through industry-focus Industry-specific Solutions Horizontal Solutions Product-related Services Consumer / Retail Mill / Mining Chemie / Pharma Manufacturing Banking Process improvement SOA enablement Enterprise integration IT modernization Installation Configuration Tuning Upgrades Software AG Investor Day February 17, 2010 34

Increasing profitability through specialization and growth Revenue Growth high low Margin Strategy Consulting Offshore Process Consulting IT Transform. Consulting ARIS webmethods SAP Adabas / Natural Margin Growth Revenue Relevance Software AG Investor Day February 17, 2010 35

THANK YOU! Software AG Investor Day February 17, 2010 36