Syclo Mobile Apps. June Pedro Tembe, Presales Solutions Specialist - Enterprise Mobility SAP Africa

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1 Syclo Mobile Apps June 2012 Pedro Tembe, Presales Solutions Specialist - Enterprise Mobility SAP Africa

2 SAP to Acquire Syclo* With this acquisition, SAP adds momentum to our already powerful mobile portfolio, advancing our vision and leadership while accelerating our mobile apps. Syclo brings both domainsavvy expertise and industry-leading solutions, as recognized by customers and analysts. This will drive innovation and mobility in the workplace. Sanjay Poonen, President, Global Solutions, SAP Mobility is a pillar of SAP s growth and innovation strategy. The acquisition of Syclo adds mobile technology and applications expertise that will speed up the development of new field service and mobile asset management solutions for SAP customers: The addition of Syclo s expertise in building and selling mobile solutions in industries such as, utilities, oil & gas, life sciences and manufacturing will immediately enhance SAP s offerings and accelerate the adoption and deployment of new field service and mobile asset management solutions on the Sybase Unwired Platform, SAP s infrastructure for developing and managing mobile apps. The companies are a solid technology fit as Syclo offers pre-configured versions of its apps that integrate into SAP ERP and CRM systems, thus adding additional value to customers SAP investment. Slide 2 *Expect to close Q SAP AG. All rights reserved. 2

Syclo brings both domainsavvy expertise and industry-leading solutions, as recognized by customers and analysts. This will drive innovation and mobility in the workplace.

3 About Syclo FOCUS 170+ employee company exclusively focused on mobility for over a decade Deep industry & business process knowledge in industries such as : Utilities, Oil & Gas, Life Sciences, Manufacturing and many others Over 600 Customers in 39 countries SAP s Mobile Co-Innovation Solution for EAM and CRM Field Service FLEXIBILITY Any ERP system, network, device or peripheral, optimized for SAP, Maximo Custom-tailored development, configuration and deployment approach PRODUCTS & TECHNOLOGY Leading development, implementation and management tools Highly configurable and extensible application approach Support for Sybase Unwired Platform (SUP) Regarded by analysts as leader and best-in-class in the category COMPLETE SOLUTION ORIENTATION Unmatched integration expertise to complex systems Far-reaching and diverse partner ecosystem World-class services team Expert technical support Slide SAP AG. All rights reserved. 3

for SAP, Maximo Custom-tailored development, configuration and deployment approach PRODUCTS & TECHNOLOGY Leading development, implementation and management tools Highly configurable and extensible

4 Magic Quadrant for Mobile Application Development Platforms Syclo Positioned as Leader In a separate Gartner research report on Critical Capabilities for Mobile Application Development Platforms, Syclo received the highest score of 3.9 for the B2E (business-toemployee) use case as well as having an excellent product viability assessment rating Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner s prior written permission. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner s research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner s Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see Guiding Principles on Independence and Objectivity on its website, ombudsman/omb_guide2.jsp SAP AG. All rights reserved. 4

All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner s prior written permission.

Additional Projects EBS Partnership Agreement

6 Syclo Solution Overview: SMART Complex Mobile Applications Suite Asset Management Work Orders CATS - Time & Attendance Notifications on-the-spot Measurement Documents Field Service Service Orders Customer data Territory data Entitlements Vehicle Inventory Material Management Cycle Counts Goods Issues Stock Transfers Goods Receipt Approval Management Expenses & Invoices Leave, Travel, and Vacation Purchase & Service Orders Timesheets SMART Sales Manager CUSTOM Complex Apps Account Management Activity Management Opportunity Management Lead Management Contact Management Examples Sales & Distribution Proof of Delivery Consignment Inventory Inspections Sample Tracking Track and Trace Utilities EAM & CRM Work Orders Inspections Surveys Crew reporting Meter operations Operator rounds Condition Monitoring Fast Rounds & Readings Measurement Docs Integration to Data Historian Safety Warnings SAP AG. All rights reserved. 6

Vacation Purchase & Service Orders Timesheets SMART Sales Manager CUSTOM Complex Apps Account Management Activity Management Opportunity Management Lead Management Contact Management Examples Sales &

7 Syclo Industry Solutions Utilities Oil & Gas Pharmaceuticals Public Sector Engineering Water/WasteWater Mining & Mill Retail Manufacturing Food & Beverage Facilities Telecommunications Chemical Aerospace & Defense Transportation Slide SAP AG. All rights reserved. 7 Slide 7

Manufacturing Food & Beverage Facilities Telecommunications Chemical

8 Mobile Asset Management/Mobile Asset Management for Utilities by Syclo Key Functions Work Order Management Access to asset location, repair history, work order details, materials needed CATS - Time & Attendance Measurement Documents Guided Workflow Prompt TECO (close) and Data Completion Capture all touches in SAP ERP Create Notifications on-the-spot PM and CS support Specifications Work Manager for SAP ERP lets you quickly dispatch work orders and notifications to your mobile employees. The app gives them real-time access to asset history and details, and allows them to start, hold, transfer, create and complete work orders right on the mobile device. This co-innovated product has been implemented at customers such as: National Grid First Energy US Sugar Baker Hughes Axtel PG&E RhienEnergie AstraZeneca BP Industry Focus Dependencies Device OS Supported Mode Delivered by SAP ERP, IS-U ios, Blackberry, Windows Mobile, Win32, Android Online and Offline Syclo Utilities Oil & Gas Pharmaceuticals Public Sector Engineering Water/WasteWater Mining & Mill Retail Manufacturing Food & Beverage Facilities Telecommunications Chemical Aerospace & Defense Transportation Slide SAP AG. All rights reserved. 8

for SAP ERP lets you quickly dispatch work orders and notifications to your mobile employees.

9 Mobile CRM Field Service Management by Syclo Key Functions Manage service orders and create confirmations View, look up, update and transmit Record status, materials, problems, actions, expenses, customer signatures and more View all relevant customer data Equipment/Install Base listings Entitlements Contract/Service History Vehicle Stock Management Transfer Inventory, Stock Transfer Order/Fetch/Receipts, External Stock Search Specifications Service Manager works with SAP CRM and SAP ERP to dispatch and manage service requests in the field. The application lets your field staff capture and access real-time data like equipment lists, warranties, entitlements, service histories and inventory levels right at the customer s location. This co-innovated product has been implemented at customers such as: Honeywell CareFusion Sharp Electronics Axtel Industry Focus Dependencies Device OS Supported Mode Delivered by SAP CRM or CS ios, Blackberry, Windows Mobile, Win32, Android Online and Offline Syclo Utilities Oil & Gas Pharmaceuticals Public Sector Engineering Water/WasteWater Mining & Mill Retail Manufacturing Food & Beverage Facilities Telecommunications Chemical Aerospace & Defense Transportation Slide SAP AG. All rights reserved. 9

Order/Fetch/Receipts, External Stock Search Specifications Service Manager works with SAP CRM and SAP ERP to dispatch and manage service requests in the field.

10 Syclo-SAP Solution Framework Syclo s mobile solutions fully support the Sybase Unwired Platform strategy and architecture, ensuring that the solution you deploy today will be fully supported, upgradeable and complementary to your future SAP mobility initiatives. Customers get an integrated architecture that leverages Syclo s award-winning configuration toolset, crossplatform deployment capabilities and high-performance integration with the SAP Business Suite while standardizing on the Sybase Unwired Platform as the underlying platform. Source: Slide SAP AG. All rights reserved. 10

Customers get an integrated architecture that leverages Syclo s award-winning configuration toolset, crossplatform deployment capabilities and

14 Conclusion Enterprise Mobility is a key pillar of SAP s Strategy. Sybase Unwired Platform (SUP) is SAP s strategic platform providing development tools for SAP, partners, and customers to rapidly build mobile applications. The Syclo SMART Work Manager offer a mobile work order management solution with out-of-box integration to SAP Enterprise Asset Management (SAP EAM). Slide SAP AG. All rights reserved. 14

and customers to rapidly build mobile applications.

15 Thank You! Pedro Tembe Presales Specialist: Mobility SAP South Africa (Pty) Ltd Woodmead Drive Johannesburg 2184 South Africa

U.S. Department of State, Selects Syclo SMART Mobile Suite For Maximo

U.S. Department of State, Selects Syclo SMART Mobile Suite For Maximo Presented by: Charles Kalajian Syclo, Federal Account Executive Steve Hamilton Syclo, Vice President of Sales John Bainbridge U.S.