SAP BusinessObjects The Business Intelligence Future: Simple, Seamless, Social, and Strategic Timo Elliott July 2010
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Skyrocketing Analytics Interest and Deployments 20% 30% 11% 8% 2008 2009 Expanding/Upgrading 2008 2009 Not Interested/Don't Know SAP 2009 / Page 3
Market Growth IDC: 2010 will see 260% more growth in BI than 2009 IBM Microsoft Other SAP BusinessObjects Oracle Contribution to analytics market growth 2007-2008 by vendor SAP 2009 / Page 4
Accelerating Usage 28% 26% 25% SAP 2009 / Page 5 2007 2008 2009 Of the total potential users that could use BI in your organization, approximately what percentage is currently using BI?
SAP BusinessObjects Product Portfolio Enterprise Performance Management USE Strategy Management INSIGHT TO DRIVE Consolidation PERFORMANCE Profitability and Cost Management Spend and Supply Chain Planning, Budgeting and Forecasting Governance Risk and Compliance OPTIMIZE Risk Access Management Control PERFORMANCE Process Global Trade BY CONTROLLING Control Services RISK Environmental, Health and Safety Business Intelligence TURN Reporting INFORMATION Search and INTONavigation INSIGHT Dashboards and Visualization Advanced Analytics Query, Reporting, and Analysis Information Management TAME INFORMATION CHAOS Data Integration Master Data Management Data Quality Management Metadata Management SAP 2009 / Page 6
Taking Business Intelligence to the Next Level Simple Seamless Social Strategic SAP 2009 / Page 7
Simple
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Ease of Use is The #1 Barrier to Deployment Top Roadblocks to BI Success Challenge Rank Complexity of BI tools and interfaces 1 Cost of BI software and per-user licenses 2 Difficulty accessing relevant, timely, or reliable data 3 Insufficient IT staffing or excessive software requirements for IT support Difficulty identifying applications or decisions that can be supported by BI 4 5 Lack of appropriate BI technical expertise within IT 6 Lack of support from executives or business management 7 Poor planning or management of BI programs 8 Lack of BI technology standards and best practices 9 Lack of training for end users 10 1. Doug Henschen, InformationWeek, BI Efforts Take Flight, Oct 13, 2008 SAP 2009 2008 / Page 12
Intuitive Interfaces SAP 2009 / Page 13
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Try it Yourself: microfinance.sap.com SAP 2009 / Page 17
Easy Budgeting, Planning, and Consolidation SAP 2009 / Page 18
Slide and Dice Your Expenses (Or Anything Else) SAP 2009 / Page 19
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WYN WYN WYN SAP 2009 / Page 21
Mobile Intelligence More People, More Often, More Context SAP 2009 / Page 22
New Devices, New Opportunities SAP 2009 / Page 23
De NHM kijker 0.3 10km Eerste Romeinse nederzetting: Oppidum Batavorum Jaartal: 12 voor Chr. Afstand: 300 meter SAP 2009 / Page 24
SAP Banking Branch performance Relative performance: +10% More details SAP 2009 / Page 25
SAP Maintenance Maintenance Last checked: 28/9/09 Relative performance: +10% More details SAP 2009 / Page 26
SAP Inventory Window Display Performance last week: +10% More details SAP 2009 / Page 27
Go Faster Column databases Hardware Acceleration In-Memory Processing Lower Memory Costs SAP 2009 / Page 28
SAP BusinessObjects Explorer Accelerated version Any Data Source SAP BusinessObjects Accelerator SAP NetWeaver BW SAP 2009 / Page 29
SAP High Performance Analytic Appliance SAP 2009 / Page 30
Seamless
From Simple to Seamless Too Much Information Ghost in The Machine The Police Google + Google Apps + Google maps, etc. etc. etc. etc. ipod + itunes + iphone + Apps SAP 2009 / Page 32
ALL Data SAP 2009 / Page 33
Top-to-bottom visibility required Business Intelligence Meta Data Mgt Master Data Mgt Data Warehousing Data Quality Data Integration SAP 2009 / Page 34
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Text Analytics SAP 2009 / Page 36
Customer feedback SAP 2009 / Page 37
Live Twitter Feeds (Free Download, SAPWeb20.com) SAP 2009 / Page 38
Personal Data is Increasingly Important What portion of the information you need to report on and analyze is available to, and accessible from, your BI applications? Base: 82 IT decision-makers (percentages do not total 100 because of rounding) Source Forrester: August 2008 Global BI And Data Management Online Survey SAP 2009 / Page 40
Bridging the Gap Corporate Local SAP 2009 / Page 41
Next Generation On-Demand BI More than 230,000 subscribers and growing SAP 2009 AG 2009. / Page All 42 rights reserved. / Page 42
The Power of Context Best-Practice Analytics in Applications SAP 2009 AG 2009. / Page All 43 rights reserved. / Page 43
Preconfigured Reporting Sales Services Services Analysis Purchasing Manufacturing Financials Credit Memo Analysis Customer Fact Sheet Customer Standard Analysis List of Billing Documents List of Sales Orders Material Analysis New Quotations and Orders Values and Numbers List of Personnel Travel Expense Travel Behavior Dashboard* Who is Where? Purchasing Group Analysis Stock Overview Vendor Comparison Vendor Fact Sheet Vendor Analysis Work Center Analysis Dashboard* AP Open Items Controlling Dashboard Cost Analysis Cost Center Actual Plan Variance Cost Analysis Order by Actual Plan Variance Financial Statements GL Statement Sales Organization Analysis Sales Volume Analysis Sales Dashboard *) Xcelsius dashboard SAP 2009 / Page 44
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Social
Collaboration is Important 36% of company performance Source: Frost & Sullivan, The Impact of Collaboration on Business Performance, 2006 SAP 2009 / Page 47
Collaborative Decisions Business Users Sales Shipping Gartner Strategic Planning Assumption Collaborative Decision Making will emerge as a new product category that combines social software with BI platform capabilities SAP 2009 / Page 48
Example Supermarine Spitfire SAP 2009 / Page 49
Introducing SAP StreamWork SAPStreamWork.com SAP 2009 / Page 50
SAP Social Network Analyzer Prototype http://sna-demo.ondemand.com SAP 2009 / Page 52
Elements Project SAP 2009 / Page 54
Strategic
Strategy Management Custom diagrams help gain user adoption of corporate strategy Fishbone diagrams highlight critical inter-dependencies that may cause initiatives to fail Pathways visualize short, medium and long term strategy together with accountability, initiatives and measures aligned to corporate strategy SAP 2009 / Page 61
Closed-Loop Performance Management Strategy & Risk Management Performance Optimization & Sustainability BI Platform Business Planning & Consolidation Execute with Compliance XBRL Publishing IFRS SAP 2009 / Page 62
Tracking Performance Without Risk is Short-Sighted SAP 2009 / Page 64 www.timoelliott.com
Sustainability Performance Management Set strategic goals, objectives tied to KPI s Monitoring against targets and benchmarks Performance reporting Root cause analysis Dashboards and Scorecards Align performance results to financial, manufacturing, HR and other operational areas SAP 2009 / Page 67
Sustainability Performance Management SAP 2009 / Page 68
SAP BusinessObjects Product Portfolio Enterprise Performance Management Governance Risk and Compliance Strategy Management Planning, Budgeting and Forecasting Risk Management Access Control Profitability and Cost Management Consolidation Process Control Global Trade Services Spend and Supply Chain Environmental, Health and Safety Business Intelligence Information Management Reporting Dashboards and Visualization Advanced Analytics Query, Reporting, and Analysis Search and Navigation Data Integration Master Data Management Data Quality Management Metadata Management SAP 2009 / Page 69
Towards a Business User Application Platform Information Collaboration Strategy Management Best practice Finance Knowledge Management Business Process SAP 2009 / Page 70
Taking Business Intelligence to the Next Level Simple Seamless Social Strategic SAP 2009 / Page 71
Thanks! You Should Follow Me on Twitter: @timoelliott Email: timo.elliott@sap.com BI Blog: timoelliott.com SAP Web 2.0 Blog: sapweb20.com Follow us: twitter.com/businessobjects SAP 2009 / Page 72