Welcome At the EY on boarding journey SSM. Implementing people-driven mobile technology to improve offshore project knowledge and risk awareness



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Welcome At the EY on boarding journey SSM Implementing people-driven mobile technology to improve offshore project knowledge and risk awareness

Introduction Mobile technology Case Study Credentials

INTRODUCTION 1

2 POSITIONING APPICAL. Mobile employee onboarding and culture building platform, focused on getting people faster productive, culturally integrated and aligned with protocols in (complex) working environments http://appical.net/why-priority-boarding-matters/

3 ONBOARDING? The process to integrate new hires into an organization with great positive impact, delivering excitement and alignment with the firm s particular business strategy, values, work environment and job requirements. 1 Is there a person fit? Are the values aligned? 2 It is a validation of selection decision, a two-way street How world-class organizations do it http://appical.net/why-priority-boarding-matters/

4 EMPLOYEE JOURNEY Appical s contribution Performance Desired performance Minimum performance Refresh training Pre-boarding Start Assignment Recruitment Training Time

5 WHAT INSPIRED US Employees are consumers and love mobile Dette billede kan ikke vises i øjeblikket.

Introduction Mobile technology Case Study Credentials

6 GLOBAL DIGITAL SNAPSHOT A snapshot of the world s key digital statistical indicators TOTAL POPULATION ACTIVE INTERNET USERS ACTIVE SOCIAL MEDIA ACCOUNTS UNIQUE MOBILE USERS ACTIVE MOBILE SOCIAL ACCOUNTS 7.210 3.010 2.078 3.649 1.685 BILLION BILLION BILLION BILLION BILLION

7 CONSUMERIZATION OF THE ENTERPRISE 1.0B tablets in 2018 200M by enterprises Over 40% of the global workforce is mobile and bring their own devices Nr of times online every day (2005: 5x - 2015: 30x)

8 THE ON-DEMAND EMPLOYEE Employees are accessing information - and learning - differently than they did just a few years ago... Remote: Working from several locations and structuring work outside employers location Access: Anywhere, anytime access to information Collaborative: Learners are increasingly asking other people and sharing what they already know Empowered: Rapid change in business and organizations require constant learning

Employees come first. Then Clients. If you take care of your Employees, they will take care of your Clients. -Sir Richard Branson SOME FACTS. 3 Aberdeen Group, The First 90 days

Introduction Mobile technology Case Study Credentials

THE CHALLENGES WE 9 MANAGE ON A DAILY BASIS 1 2 3 4 5 Embracing safety culture and familiarisation Updating knowledge on dynamic work environment Real time travel and visa updated Improving retention of qualified and experienced crew Relationship with young generation seafarers 6 Following up and relay to our crew changes in industry standards and share best practices

DELIVERING ENGAGEMENT 11 Engagement: a state of positive work-related attitude, with high levels commitment. A vested interest.

5 INGREDIENTS OF CREW 10 MANAGEMENT Recruitment & Selection Planning & Logistics Training Pay & Benefits Performance management

12 1. RECRUITMENT 1 2 3 Expand the role of the recruiter/crew manager Managing expectations effectively (two-way street) Provide key information prior to new assignment Recruitment & Selection Planning &Logistics Training Pay & Benefits Performance management

13 2. OUR TRAINING APPROACH 1 2 3 Provide training material for new assignments Establish performance visibility through HR analytics Boost training and safety culture: a continuous process Training Planning & Logistics Recruitment & Selection Pay & Benefits Performance management

14 THE MOBILE SEAFARER Plug-and-play Mobile platform Offering Bite-sized content Personal information (dynamic) Offline availability Anywhere anytime

15 EXAMPLE FUNCTIONALITIES Gain essential feedback from seafarers Real life experience through video and interactive templates

16 EXAMPLE FUNCTIONALITIES Test knowledge and ask for opinions (Paperless) assess crew on key protocols

17 HR ANALYTICS Measure key metrics Discover training needs

WHAT HAS BEEN ACHIEVED 18 1 2 3 4 5 Improved communication with offshore crew Increased knowledge transfer of protocols Higher productivity as training can be done before start Refresh key vessel information & procedures (Continuous) Feedback after disembarking 6 Time travelling can be well spend to hit the ground running

Train people well enough so they can leave. Treat SOME them well enough FACTS. so they don t want to -Sir Richard Branson 3 Aberdeen Group, The First 90 days

Introduction Mobile technology Case Study Credentials

19 CREDENTIALS Gerrit Brouwer e: gb@appical.net m: +31 6 12 716 784 Linkedin: https://sg.linkedin.com/ Twitter: @appicalnow Internet: appical.net/offshore

20 ABOUT APPICAL HR Tech solutions provider supplying the offshore industries with innovative mobile solutions related to induction and training and assessments with a reach of 55,000 crew within the maritime industry & offshore Offices in Amsterdam (HQ) & Copenhagen Winner of best HR Technology at the ihr Awards 2013 and Best-in- Class HR solution from Brandon Hall Group www.appical.net/offshore

Thank you www.appical.net/offshore