Cigna Supported Service Types for Eligibility and Benefit Inquiries



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This document lists the service type codes that can be submitted to Cigna on an eligibility and benefit inquiry transaction. If a service type code not included on this list is submitted, Cigna's general 30 service type response will be returned. The 271 response for a general Health Benefit Plan Coverage (service type code 30 ) will include the health plan benefit information and service type codes 1, 33, 35, 47, 48, 50, 86, 88, 98, AL, MH, and UC. In addition, Cigna supports several other service type codes as part of this general inquiry. For a more focused inquiry, Cigna also supports the return of benefits broken into service type groupings or components, such as hospital, vision, dental, or mental health. The table below outlines the service type codes included within each grouping or supported as an explicit inquiry. Information is returned as it is available in Cigna's source systems. When a taxonomy code is submitted on the inquiry, Cigna will limit the response to the benefits associated to that taxonomy. For example, if Diagnostic X-ray (Service Type 4) is requested and the taxonomy code aligns to dental services, the 271 response will return the dental benefits only for Diagnostic X-ray. It will not include Diagnostic X-ray benefits for medical or behavioral. Service Type Grouping or Component Medical Care STC 1 Service Type Codes Description Comments (STCs) 1 Medical Care High-level Active, Inactive, Termed 2 Surgical 3 Consultation Used to provide Specialist Services benefits 4 Diagnostic X-Ray 12 DME Purchase 18 Durable Medical Equipment Rental 42 Home Health Care 45 Hospice 54 Long Term Care 69 Maternity Medical Care STC 1 73 Diagnostic Medical Diagnostic services including x-ray and lab and echocardiogram

Surgical STC 2 Chiropractic STC 33 Dental Care STC 35 Orthopedic STC BK Gastrointestinal STC BN Neurology STC BQ 76 Dialysis 81 Routine Physical 83 Infertility AG Skilled Nursing Care 2 Surgical 8 Surgical Assistance 20 Second Surgical Opinion 97 Anesthesiologist 4 Diagnostic X-Ray 33 Chiropractic 4 Diagnostic X-Ray 23 Diagnostic Dental 24 Periodontics 25 Restorative 26 Endodontics 27 Maxillofacial Prosthetics 28 Adjunctive Dental Services 32 Plan Waiting Period 35 Dental Care Active, Inactive, Termed 36 Dental Crowns 38 Orthodontics 4 Diagnostic X-Ray 12 DME Purchase 98 Professional (Physician) Visit Office BK Orthopedic Active, Inactive, Termed 4 Diagnostic X-Ray 98 Professional (Physician) Visit Office BN Gastrointestinal Active, Inactive, Termed 4 Diagnostic X-Ray 98 Professional (Physician) Visit Office BQ Neurology Active, Inactive, Termed

Mental Health -STC MH Cardiac- STC BL Family Planning- STC 82 Hospital- STC 47 Pharmacy- STC 88 4 Diagnostic X-Ray 22 Social Work A4 Psychiatric A5 Psychiatric Room and Board A6 Psychotherapy A7 Psychiatric Inpatient A8 Psychiatric Outpatient BB Partial Hospitalization (Psychiatric) BC Day Care (Psychiatric) MH Mental Health Active, Inactive, Termed 73 Diagnostic Medical Diagnostic services including x-ray and lab and echocardiogram 98 Professional (Physician) Visit Office BG Cardiac Rehabilitation BL Cardiac Active, Inactive, Termed 61 In-vitro Fertilization 82 Family Planning Active, Inactive, Termed 83 Infertility 84 Abortion 17 Pre-Admission Testing 47 Hospital 48 Hospital Inpatient 50 Hospital Outpatient 51 Hospital Emergency Accident 52 Hospital Emergency Medical 88 Pharmacy Active, Inactive, Termed 89 Free Standing Prescription Drug 90 Medical Order Prescription Drug (Cigna formulary) 91 Brand Name Prescription Drug (Cigna formulary) 92 Generic Prescription Drug (Cigna generic)

Professional Physician- STC 96 Rehabilitation- STC A9 Substance Abuse- STC AI Vision- STC AL Explicit Inquiry 96 Professional (Physician) 99 Professional (Physician) Visit Inpatient A0 Professional (Physician) Visit Outpatient A1 Professional (Physician) Visit - Nursing Home A3 Professional (Physician) Visit Home A9 Rehabilitation AB Rehabilitation - Inpatient AC Rehabilitation Outpatient AD Occupational Therapy AE Physical Medicine AF Speech Therapy BF Pulmonary Rehabilitation BG Cardiac Rehabilitation AI Substance Abuse AJ Alcoholism AK Drug Addiction AL Vision (Optometry) AM Frames AN Routine Exam AO Lenses 6 Radiation Therapy 10 Blood Charges 13 Ambulatory Service Center Facility 19 Pneumonia Vaccine 46 Respite Care 62 MRI/CAT Scan 64 Acupuncture 65 Newborn Care 66 Pathology 67 Smoking Cessation 68 Well Baby Care 69 Maternity 70 Transplants 71 Audiology Exam 72 Inhalation Therapy 74 Private Duty Nursing 75 Prosthetic Device 76 Dialysis

Explicit Inquiry with a Medical Taxonomy Explicit Inquiry with a Behavioral Taxonomy Explicit Inquiry with a Dental Taxonomy 77 Otological Exam 78 Chemotherapy 79 Allergy Testing 80 Immunizations 86 Emergency Services AR Experimental Drug Therapy BD Cognitive Therapy BH Pediatric BR Eye UC Urgent Care 3 Consultation Specialist Services 52 Hospital Emergency Medical 67 Smoking Cessation 86 Emergency Services 96 Professional (Physician) 97 Anesthesiologist 98 Professional (Physician) Visit Office BH Pediatric 52 Hospital Emergency Medical 67 Smoking Cessation 86 Emergency Services 96 Professional (Physician) 97 Anesthesiologist 98 Professional (Physician) Visit Office BH Pediatric 3 Consultation Specialist Services 86 Emergency Services Cigna is a registered service mark and the Tree of Life logo is a service mark of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its operating subsidiaries. All products and services are provided by such operating subsidiaries and not by Cigna Corporation. Such operating subsidiaries include Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Cigna Behavioral Health, Inc., and HMO or service company subsidiaries of Cigna Health Corporation and Cigna Dental Health, Inc.