Thailand s Competitiveness: Key Issues in Five Clusters



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Thailand s Competitiveness: Key Issues in Five Clusters Christian H. M. Ketels, PhD Institute for Strategy and Competitiveness Harvard Business School Bangkok, Thailand 4 May 2003 This presentation draws on ideas from Professor Porter s articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), Building the Microeconomic Foundations of Competitiveness, in The Global Competitiveness Report 2002, (World Economic Forum, 2002), Clusters and the New Competitive Agenda for Companies and Governments in On Competition (Harvard Business School Press, 1998), and joint work with the Sasin Graduate School of Business on Thai competitiveness financed by the NESDB. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means - electronic, mechanical, photocopying, recording, or otherwise - without the permission of Michael E. Porter. Further information on Professor Porter s work and the Institute for Strategy and Competitiveness is available at www.isc.hbs.edu 1 Copyright 2003 Professor Michael E. Porter

Thailand s Competitiveness Agenda The Role of Clusters Thailand s future competitiveness depends on progress in two dimensions Cross-cluster issues affecting the whole economy Clusters Clusters provide the opportunity to move to a new level of privatepublic partnership. They can also be a test-ground for developing solutions to economy wide problems However Cluster initiatives alone are less effective, if they are not part of a overarching approach to improve competitiveness on the national and regional level 2 Copyright 2003 Professor Michael E. Porter

Topics The Concept of Clusters Key Issues in Five Thai Clusters From Analysis to Action 3 Copyright 2003 Professor Michael E. Porter

The California Wine Cluster Winemaking Equipment Grapestock Fertilizer, Pesticides, Herbicides Grape Harvesting Equipment State Government Agencies (e.g., Select Committee on Wine Production and Economy) Barrels Bottles Caps and Corks Irrigation Technology Growers/Vineyards Wineries/Processing Facilities Labels Public Relations and Advertising Specialized Publications (e.g., Wine Spectator, Trade Journal) California Agricultural Cluster Educational, Research, & Trade Organizations (e.g. Wine Institute, UC Davis, Culinary Institutes) Tourism Cluster Sources: California Wine Institute, Internet search, California State Legislature. Based on research by MBA 1997 students R. Alexander, R. Arney, N. Black, E. Frost, and A. Shivananda. Food Cluster 4 Copyright 2003 Professor Michael E. Porter

Clusters and Competitiveness Clusters increase productivity and efficiency Efficient access to specialized inputs, services, employees, information, institutions, and public goods (e.g. training programs) Ease of coordination and transactions across firms Rapid diffusion of best practices Ongoing, visible performance comparisons and strong incentives to improve vs. local rivals Clusters stimulate and enable innovation Enhanced ability to perceive innovation opportunities Presence of multiple suppliers and institutions to assist in knowledge creation Ease of experimentation given locally available resources Clusters facilitate commercialization Opportunities for new companies and new lines of established business are more apparent Commercializing new products and starting new companies is easier because of available skills, suppliers, etc. Clusters reflect the fundamental influence of externalities / linkages across firms and associated institutions in competition

Levels of Clusters There is often an array of clusters in a given field in different locations, each with different levels of specialization and sophistication Global innovation centers, such as Silicon Valley in semiconductors, are few in number. If there are multiple innovation centers, they normally specialize in different market segments Other clusters focus on manufacturing, outsourced service functions, or play the role of regional assembly or service centers Firms based in the most advanced clusters often seed or enhance clusters in other locations in order to reduce the risk of a single site, access lower cost inputs, or better serve particular regional markets The challenge for an economy is to move from isolated firms to an array of clusters, and then to upgrade the breadth and sophistication of clusters to more advanced activities 6 Copyright 2003 Professor Michael E. Porter

Leading Footwear Clusters Portugal Production Focus on shortproduction runs in the medium price range Romania Production subsidiaries of Italian companies Focus on lower to medium price range United States Design and marketing Italy Focus on specific market segments like sport and recreational shoes and boots Manufacturing only in selected lines such as handsewn casual shoes and boots Design, marketing, and production of premium shoes Export widely to the world market China OEM Production Focus on low cost segment mainly for the US market Vietnam/Indonesia OEM Production Focus on the low cost segment mainly for the European market Source: Research by HBS student teams in 2002 7 Copyright 2003 Professor Michael E. Porter

Institutions for Collaboration General Chambers of Commerce Professional associations School networks University partner groups Religious networks Joint private/public advisory councils Competitiveness councils Cluster-specific specific Industry associations Specialized professional associations and societies Alumni groups of core cluster companies Incubators Institutions for collaboration (IFC) are formal and informal organizations that - facilitate the exchange of information and technology - conduct joint activities - foster coordination among firms IFCs can improve the business environment by - creating relationships and level of trust that make them more effective - defining of common standards - conducting or facilitating the organization of collective action in areas such as procurement, information gathering, or international marketing - defining and communicating common beliefs and attitudes - providing mechanisms to develop a common economic or cluster agenda 8 Copyright 2003 Professor Michael E. Porter

Clusters as a Tool For Economic Policy Overview A new way of thinking about an economy and organizing economic development efforts Better aligned with the nature of competition and sources of competitive advantage. Clusters capture important linkages in terms of technology, skills, information, marketing and customer needs that cut across firms and industries. Such linkages are fundamental to competition and, especially, to the direction and pace of innovation Recast the role of the private sector, government, trade associations and educational or research institutions Brings together firms of all sizes Creates a forum for constructive business-government dialog A means to identify common opportunities, not just common problems Provides guidance for both economic and social policies 9 Copyright 2003 Professor Michael E. Porter

Topics The Concept of Clusters Key Issues in Five Thai Clusters From Analysis to Action 10 Copyright 2003 Professor Michael E. Porter

Five Clusters in the Thai Economy Employment and Wages Wage Level in Baht, 2000 120,000 100,000 80,000 Software* Automotive 60,000 40,000 Textiles/Apparel Food/Beverages Tourism 20,000 0 0% 5% 10% 15% 20% 25% Share of Thai Employment, 2000 The five clusters account for roughly 1/3 of Thai employment, with wages more than twice the national average Note: Software industry data is for 2001 Source: NESDB Data. Author s analysis. 11 Copyright 2003 Professor Michael E. Porter

Thailand s Export Performance By Broad Sector 1995-2000 World Export Share, 2000 3.0% Thailand s average change in world goods export share: -0.069% Food/Beverages Office (3.7%, +1.3%) 2.5% 2.0% Textiles/Apparel Entertainment Semiconductors/Computers 1.5% 1.0% Personal Housing/ Household Tourism Materials/Metals Telecommunications Power Multiple Business Thailand s average goods export share: 1.24% Petroleum/Chemicals Forest Products 0.5% Health Care Defense Transportation 0.0% -1.0% -0.5% 0.0% + + 0.5% Change in Thailand s World Export Share, 1995-2000 D = $1.5 billion export volume in 2000 Thailand is losing position in areas of traditional strengths, and grows in others Source: UNCTAD Trade Data, World Tourism Organization, Author s analysis. 12 Copyright 2003 Professor Michael E. Porter

Clusters Automotive Fashion Food Tourism Software 13 Copyright 2003 Professor Michael E. Porter

Automotive Cluster Overview The Thai automotive cluster has the opportunity to leverage the existing breadth of activities to become a significant regional production hub. However, success is far from automatic and requires determined action The cluster includes a wide breadth of foreign and domestic assemblers, part producers, and specialized suppliers. It is significant in the Thai economy, but has a weak world market position despite recent growth. Its productivity level is low; cost competitiveness is based on low factor input costs The strength of the cluster business environment lies in the strong presence of locally-based suppliers, the strong physical infrastructure, and the access to the skills of foreign assemblers Its weaknesses are the mismatch between available work force skills and company needs, the lack of innovative capacity, and the distortions to competition from tariffs and complex tax rates Key action areas include the improvement of the cluster business environment in education, institutions for technology assimilation, and the tariff/tax structures, the closing of gaps in the cluster, for example production machinery, and the creation of more effective private sector-led cluster institutions Source: Based on Sasin-team analysis 14 Copyright 2003 Professor Michael E. Porter

The Thai Automotive Cluster Steel Plastics Rubber&Tires Electronics Glass Leather & Fabric Machinery Tools Assemblers Motor- Passenger Pickup cycles Cars Trucks Components and Module Makers (1 st st tier) Engines, Drivetrains, Steering, Suspension, Brake, Wheel, Tire, Bodyworks, Interiors, Electronics and Electrical Systems Parts (2 nd nd & 3 rd rd tiers) Stamping, Plastics, Rubber, Machining, Casting, Forging, Function, Electrical, Trimming Distribution Finance Testing Specialized Consultants Services Globally Competitive Regionally Competitive Nationally Significant Mold&Die Jig&Fixture Government Education and Technical Institutions Associations Nationally Insignificant Source: Sasin-team analysis 15 Copyright 2003 Professor Michael E. Porter

Revealed Comparative Advantage (RCA). 2000 2.5 Automotive Clusters in the World Economy Top 25 Exporting Countries by Export Value, 2000 Japan 2.0 Germany France Spain Canada Mexico 1.5 1.0 0.5 0.0 Sweden Italy Netherlands Poland Czech R. Hungary Austria UK Portugal Brazil Singapore Belgium Australia Finland Switzerland Thailand Korea -3% -2% -1% 0% 1% 2% Change in World Market Share, 1995-2000 China Note: RCA is defined as a country s market share in the cluster divided by the country world market share across all exports Source: UNCTAD Trade Data. Author s analysis. USA 16 Copyright 2003 Professor Michael E. Porter D = $35 billion export volume in 2000

Pick-up Trucks The Role of Demand Conditions Thai consumers predominantly buy pick-up trucks that can be used for many different commercial and private uses Manufacturers react to the demand by offering more varieties of pick-up truck models in Thailand than in any other national market Thailand has a strong and growing position in the world export market for pick-up trucks This is the only segment (apart from tires and rubber-related products) in the automotive industry in which Thailand has a revealed comparative advantage Thailand is the largest producer of pick-up trucks worldwide behind the United States An opportunity for Thai companies to extend their capabilities in the value chain and compete successfully on world markets Source: Based on Sasin-team analysis 17 Copyright 2003 Professor Michael E. Porter

Action Areas Upgrade the cluster business environment E.g., Education E.g., Technology assimilation E.g., Tariff and taxation structure Fill gaps in the cluster E.g., Production machinery E.g., Specialized services in testing and certification Create private sector-led cluster institutions for collaboration Collective action of the private sector requires effective supporting institutional structures Cluster participants need to rethink competitiveness Real competitiveness is productivity, not competitive low wages Current thinking accepts a low productivity, low wage equilibrium that will be unsustainable as the economy progresses Source: Based on Sasin-team analysis 18 Copyright 2003 Professor Michael E. Porter

Clusters Automotive Fashion Food Tourism Software 19 Copyright 2003 Professor Michael E. Porter

Fashion Cluster Overview Thailand is home to clusters in textiles/apparels, jewellery/gems, and leather products. These clusters face similar challenges in moving away from being no-brand suppliers to foreign producers, but they are not one cluster The three clusters are important in the Thai economy, but are all losing world market position from still high levels. The cluster is shallow, concentrating on the labor-intensive stages of production, often using foreign inputs The strength of the cluster business environment lies in the availability of an experienced low- to medium skill work force, the high level of competition between domestic companies, and in the strong physical infrastructure Its weaknesses are the focus on competition based on low factor input costs, the low level of cooperation within the clusters different production stages, and the distortions from government trade policy Key action areas include the development of capabilities in the value chain, especially in marketing, distribution, and branding, the creation of clusterwide institutions, the upgrading of government policies in trade protection and export promotion, and the improvement of cluster business environment conditions in, for example, education and the availability of machinery Source: Based on Sasin-team analysis 20 Copyright 2003 Professor Michael E. Porter

Thai Fashion Clusters Business Environment Assessment Context for Firm Strategy and Rivalry Factor (Input) Conditions Availability of specialized skills in specific activities based on old traditions Sufficient transportation infrastructure Lack of competent designers Lack of adequate domestic research and development institutions Source: Based on Sasin-team analysis High degree of competition, especially among small- and medium sized producers Competition based on price; subcontracting with foreign companies Comparatively high tariffs for imported raw materials Related and Supporting Industries Weak linkages between production stages within the clusters Reliance on imported production machinery Dependence on foreign designs Demand Conditions Unsophisticated home demand Sophisticated demand for traditional Thai designs 21 Copyright 2003 Professor Michael E. Porter

Thailand s Export Performance in Fashion Clusters 1995-2000 World Export Share, 2000 3.5% Thailand s average change in world goods export share: -0.069% 3.0% 2.5% 2.0% 1.5% 1.0% Jewellery and Precious Stones Textiles/ Apparel (without Leather products) Leather products Thailand s average goods export share: 1.24% 0.5% 0.0% -2.5% -2.0% -1.5% -1.0% -0.5% 0.0% Change in Thailand s World Export Share, 1995-2000 D = $1.5 billion export volume in 2000 Source: UNCTAD Trade Data. Author s analysis. 22 Copyright 2003 Professor Michael E. Porter

Revealed Comparative Advantage (RCA). 2000 4.0 Textiles/Apparel Clusters in the World Economy Top 25 Exporting Countries by Export Value, 2000 Hong Kong (6.7, -0.4%) Pakistan (8.9, -0.1%) Turkey (5.0, +0.1%) 3.5 3.0 2.5 2.0 Italy Portugal Korea Indonesia China 1.5 1.0 0.5 0.0 Germany -3% -2% -1% 0% 1% 2% 3% 4% Change in World Market Share, 1995-2000 D = $20 billion export volume in 2000 Thailand Switzerland France UK Japan Brazil Australia Netherlands Singapore Denmark Spain Malaysia USA Canada Mexico Belgium Note: RCA is defined as a country s market share in the cluster divided by the country world market share across all exports Source: UNCTAD Trade Data. Author s analysis. 23 Copyright 2003 Professor Michael E. Porter

Jewelry/Diamonds Sub-Clusters in the World Economy Top 25 Exporting Countries by Export Value, 2000 Revealed Comparative Advantage (RCA). 2000 8 7 Belgium Israel (31.3, +4.4%) 6 South Africa* 5 4 3 Switzerland Thailand Hong Kong Italy UK D = $5 billion export volume in 2000 2 1 0-4% -2% 0% 2% 4% China France Turkey Malaysia Singapore Australia Germany Korea Japan Mexico Change in World Market Share, 1995-2000 Canada *Only 2000 data available Note: RCA is defined as a country s market share in the cluster divided by the country world market share across all exports Source: UNCTAD Trade Data. Author s analysis. USA 24 Copyright 2003 Professor Michael E. Porter

Action Areas Increase capabilities in the value chain E.g., Design E.g., Distribution E.g., Marketing Create cluster-wide institutions to create linkages between currently antagonistic stages in the value chain Upgrade the cluster business environment E.g., Education E.g., Presence of machinery suppliers E.g., Tariff structure E.g., Export promotion Despite sharing similar challenges for upgrading competitiveness, a case-by-case approach will be necessary to develop cluster specific action plans Source: Based on Sasin-team analysis 25 Copyright 2003 Professor Michael E. Porter

Clusters Automotive Fashion Food Tourism Software 26 Copyright 2003 Professor Michael E. Porter

Food Cluster Overview The Thai food cluster faces the challenge to move from being a supplier of commodity food products to distant foreign markets to become a provider of distinct food products with own brands, access to distribution channels, and direct understanding of customer needs The cluster is important in the Thai economy, but is losing world market position from a still high level. Its productivity level is low; companies compete based on low factor input costs. The cluster is shallow, concentrating on the labor-intensive stages of food processing using both domestic and foreign raw materials The strength of the cluster business environment is the strong physical infrastructure and the availability of an experienced low- to medium skill work force Its weakness is the focus on competition based on low factor input costs, the lack of innovative product development capacity and control of distribution channels in distant global export markets, and the low level of coordination across the cluster Key action areas include streamlining government policy towards the cluster, upgrading the business environment, e.g. education and assimilation capability of modern machinery, and developing capabilities in the value chain Source: Based on Sasin-team analysis 27 Copyright 2003 Professor Michael E. Porter

Revealed Comparative Advantage (RCA). 2000 4.0 Food/Beverages Clusters in the World Economy Top 25 Exporting Countries by Export Value, 2000 New Zealand (6.8, +0.1%) Argentina (5.7, +0.3%) 3.5 Chile 3.0 Denmark Brazil 2.5 Netherlands Australia 2.0 France Thailand Spain 1.5 1.0 USA Ireland Italy Indonesia China Norway Canada Belgium (1.3, +4.3%) 0.5 0.0-2.5% -1.5% -0.5% 0.5% 1.5% Change in World Market Share, 1995-2000 D = $40 billion export volume in 2000 Germany UK Malaysia Austria Mexico Japan Note: RCA is defined as a country s market share in the cluster divided by the country world market share across all exports Source: UNCTAD Trade Data. Author s analysis. Russia 28 Copyright 2003 Professor Michael E. Porter

Revealed Comparative Advantage (RCA). 2000 2.50 Food/Beverages Clusters in South East Asia Top Exporters by 2000 Export Value 2.00 Thailand 1.50 Indonesia 1.00 0.50 Malaysia Philippines Singapore 0.00-0.5% -0.4% -0.3% -0.2% -0.1% 0.0% 0.1% 0.2% Change in World Market Share, 1995-2000 Note: RCA is defined as a country s market share in the cluster divided by the country world market share across all exports Source: UNCTAD Trade Data. Author s analysis. 29 Copyright 2003 Professor Michael E. Porter D = $3 billion export volume in 2000

Thai Food Export, 2000 Vegetables, Vegetables, Prepared Prepared Fish, Fish, Processed Processed Rice, Rice, Cereals, Cereals, Prepared Prepared Molasses Molasses Shell Shell Fish, Fish, Fresh/Chilled/Frozen Fresh/Chilled/Frozen Fruit,Preserved,Prepared Fruit,Preserved,Prepared Rice, Rice, Cereals Cereals Sugar Sugar Vegetables, Vegetables, Processed Processed Meats, Meats, Processed Processed Other Other Animal Animal Food Food Starches,Sugars Starches,Sugars Fruit, Fruit, Preserved, Preserved, Prepared Prepared Vegetables, Vegetables, Preserved Preserved Crude Crude Vegetable Vegetable Materials Materials Food Food Preparation Preparation Products Products Fish, Fish, Fresh/Chilled/Frozen Fresh/Chilled/Frozen Fruit Fruit Juice Juice Vegetables Vegetables Other Other Beverages Beverages Spices Spices Meats, Meats, Fresh/Chilled/Frozen Fresh/Chilled/Frozen Other Other Fruits Fruits Fats Fats Sugar, Sugar, Processed Processed Subcluster Subcluster Note: Line indicates benchmark for revealed comparative advantage Source: UNCTAD Trade Data. Author s analysis. World World Market Market Share Share 21.64% 21.64% 18.48% 18.48% 16.94% 16.94% 15.94% 15.94% 13.83% 13.83% 12.24% 12.24% 9.50% 9.50% 9.29% 9.29% 7.87% 7.87% 4.87% 4.87% 3.26% 3.26% 3.20% 3.20% 3.10% 3.10% 2.68% 2.68% 2.33% 2.33% 2.19% 2.19% 2.04% 2.04% 1.82% 1.82% 1.56% 1.56% 1.44% 1.44% 1.25% 1.25% 1.20% 1.20% 1.16% 1.16% 1.14% 1.14% 1.04% 1.04% Change Change in in Share Share 1995 1995 - - 2000 2000-9.42% -9.42% 2.63% 2.63% -3.46% -3.46% 1.07% 1.07% -3.88% -3.88% -1.63% -1.63% -0.36% -0.36% -1.54% -1.54% -5.20% -5.20% 2.97% 2.97% 0.67% 0.67% -0.67% -0.67% -0.47% -0.47% -0.70% -0.70% 0.31% 0.31% 0.36% 0.36% -0.48% -0.48% -0.50% -0.50% -1.18% -1.18% -0.23% -0.23% 0.42% 0.42% 0.09% 0.09% 0.34% 0.34% 0.84% 0.84% 0.12% 0.12% Value Value (in (in $1,000) $1,000) $4,044 $4,044 $2,091,233 $2,091,233 $1,667,088 $1,667,088 $38,723 $38,723 $1,865,019 $1,865,019 $322,397 $322,397 $83,258 $83,258 $640,107 $640,107 $23,689 $23,689 $349,391 $349,391 $290,093 $290,093 $134,215 $134,215 $66,200 $66,200 $130,211 $130,211 $16,727 $16,727 $324,241 $324,241 $379,540 $379,540 $109,842 $109,842 $261,082 $261,082 $72,358 $72,358 $23,674 $23,674 $427,738 $427,738 $196,749 $196,749 $31,924 $31,924 $50,397 $50,397 30 Copyright 2003 Professor Michael E. Porter

Action Areas Increase capabilities in the value chain by, for example, internationalizing in new markets E.g., Product Development E.g., Marketing and Branding E.g., Distribution Streamline government policy towards the cluster Coordination unit for policies of the wide range of government agencies affecting the food cluster Concerted strategy for food cluster in international trade talks Upgrade the cluster business environment E.g., Education E.g., Presence of machinery suppliers E.g., Tariff structure E.g., Export promotion The food cluster covers many different product groups that will often require specific action, not unlike the different fashion clusters Source: Based on Sasin-team analysis 31 Copyright 2003 Professor Michael E. Porter

Clusters Automotive Fashion Food Tourism Software 32 Copyright 2003 Professor Michael E. Porter

Tourism Cluster Overview Thailand s tourism cluster has grown successfully, but is now facing the challenge of securing past success and moving to the next stage. The cluster needs to move from competing on assets endowed by nature to assets created by the cluster Tourism is one of the most important clusters in the Thai economy. It is significant internationally, but has lost position recently. The cluster has a broad range of tourism related activities, but lacks effective cooperation across the cluster The strength of the cluster business environment lies in the access to beautiful locations and a rich culture, the stiff competition between local tourist agencies, a generally good physical infrastructure, and a broad range of related services in most tourism locations Its weaknesses are the focus on price-based competition, the mismatch between workforce skills and the needs of companies, the lack of common quality standards and marketing efforts, and selected problems in physical infrastructure Key action areas include creating effective service standards, aligning educational programs with cluster needs, providing more value-added attractions, and unifying the cluster s many institutions to develop a shared strategic vision Source: Based on Sasin-team analysis 33 Copyright 2003 Professor Michael E. Porter

Thai Tourism Cluster Core activities Suppliers Service providers Food Shopping International transportation Restaurants PR & Media Souvenirs Construction and building material Entertainment Tour operator Tour Agency Hotels Domestic transportation Financial services Education and Training Institute The International Hotel and Tourism Industry Management School (I-TIM) Dusit Thani College Government Agencies Ministry of Tourism and Sports Tourism Authority of Thailand (TAT) Ministry of Natural Resources and Environment Ministry of Commerce Source: Sasin-team analysis 34 Copyright 2003 Professor Michael E. Porter

Tourism Clusters in the World Economy Receipt/tourist 2000(USD) 2,000 Australia United States 1,500 = 1% of world market share Korea 1,000 Thailand Egypt Germany Spain Singapore UK Indonesia Greece 500 Netherlands Switzerland Hong Kong Poland France China Canada 0-16% -12% -8% -4% 0% 4% 8% 12% 16% % CAGR Receipt/tourist, 1997-2000 Source: World Tourism Organization (WTO), Sasin team analysis 35 Copyright 2003 Professor Michael E. Porter

Economic Performance of the Thai Tourism Cluster Revenue per Tourist over Time Receipts per Tourist in Thailand $1,201.12 In Thai Baht In US-Dollar $749 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 Source: TAT, World Tourism Organization 36 Copyright 2003 Professor Michael E. Porter

Action Areas Create effective service standards that reflect the goals of Thai tourism Upgrade the cluster business environment E.g., Education E.g., Value-added attractions E.g., Accessibility (airline market regulation, cruise ship facilities, ) Unifying the cluster s many institutions to develop a shared strategic vision The reaction to SARS exemplifies the lack of long-term strategic direction Developing domestic demand is important, but will require a more longterm approach Reducing prices does not alleviate international tourists concerns but erodes the clusters pricing position in the long term Source: Based on Sasin-team analysis 37 Copyright 2003 Professor Michael E. Porter

Clusters Automotive Fashion Food Tourism Software 38 Copyright 2003 Professor Michael E. Porter

Software Cluster Overview Thailand s software cluster is small and has no significant position on world markets, although some companies are successful in niches like graphic design. The potential for Thai software is as a cross-cluster resource for the domestic economy and in services related to other strong Thai clusters, Thai software companies pay high wages, but employee few people and have insignificant exports. Rather than functioning as a cluster, Thai software companies operate as suppliers to many different Thai industries and clusters The companies business environment has few clear strengths. Companies have access to software parks, pockets of specialized skills, and an advantageous geographic location between India and Japan Its weaknesses are the low availability of specialized skills, the weak information technology infrastructure, the weak science and technology system (universities, IPR protection), and unsophisticated local demand Source: Based on Sasin-team analysis 39 Copyright 2003 Professor Michael E. Porter

The Role of Software for the Thai Economy Export Cluster Cross-Cluster Resource Niches Related to other, stronger clusters Enable more effective IT use in all sectors of the economy Need for upgrading the currently unfavorable cluster business environment Need for upgrading the IT absorption capability of Thai companies 40 Copyright 2003 Professor Michael E. Porter

Action Agenda Consolidation of government policies related to software in ministry for ICT Liberalization of the telecommunications markets Implementation of IT legislation, especially on IPR protection Cross-cluster resource Initiatives with other industry associations to identify barriers for IT use Inclusion of IT education in vocational training programs Export cluster Further investments in educational programs for programmers and other specialized employees Concerted effort to certify software companies Build relations with strong export clusters Strengthening of the cluster association Source: Based on Sasin-team analysis 41 Copyright 2003 Professor Michael E. Porter

Thailand s Vision: World Leader in Niche Markets Selected Niches Vision Vision communicates feasible and and ambitious goal goal Vision Vision is is removed from from clusters current challenges Vision Vision fails fails to to set set the the right right direction for for the the cluster cluster Automotive: Detroit of Asia Fashion: Asia Tropical Fashion Software: World Graphic Design Center Tourism: Asia Tourism Capital Food: Kitchen of the World 42 Copyright 2003 Professor Michael E. Porter

Topics The Concept of Clusters Key Issues in Five Thai Clusters From Analysis to Action 43 Copyright 2003 Professor Michael E. Porter

Shifting Responsibilities for Economic Development Old Model New Model Government drives economic development through policy decisions and incentives Economic development is a collaborative process involving government at multiple levels, companies, teaching and research institutions, and institutions for collaboration 44 Copyright 2003 Professor Michael E. Porter

Appropriate Roles of Government in Cluster Development A successful cluster policy builds on sound overall economic policies Government should support the development of all clusters, not choose among them Government policy should reinforce established and emerging clusters rather than attempt to create entirely new ones Government s role in cluster initiatives is as facilitator and participant. The most successful cluster initiatives are a publicprivate partnership 45 Copyright 2003 Professor Michael E. Porter

The Role of Government in Cluster Development: Illustrative Cluster-Specific Policies Context for Firm Strategy and Rivalry Factor (Input) Conditions Create specialized education and training programs Establish local university research efforts in clusterrelated technologies Support cluster-specific information gathering and compilation Improve specialized transportation,communications, and other infrastructure required by cluster Eliminate barriers to local competition Focus efforts to attract foreign investment around clusters Focus export promotion around clusters Organize relevant government departments Related and Supporting Industries Sponsor forums to bring together cluster participants Cluster-specific efforts to attract suppliers and service providers from other locations Establish cluster-oriented free trade zones, industrial parks, or supplier parks Demand Conditions around clusters Create streamlined, proinnovation regulatory standards affecting the cluster to - reduce regulatory uncertainty - stimulate early adoption - encourage innovation or new products and processes Sponsor independent testing, product certification, and rating services for cluster products/services Act as sophisticated buyer of the cluster s products / services 46 Copyright 2003 Professor Michael E. Porter

Cluster Policy versus Industrial Policy Industrial Policy Cluster-based Policy Target desirable industries / sectors Focus on domestic companies Intervene in competition (e.g., protection, industry promotion, subsidies) Centralizes decisions at the national level All clusters can contribute to prosperity Domestic and foreign companies both enhance productivity Relax impediments and constraints to productivity Emphasize cross-industry linkages / complementarities Encourage initiative at the state and local level Distort competition Enhance competition 47 Copyright 2003 Professor Michael E. Porter

Company Attitudes Towards Clusters Create more competition Lose employees to spinoffs Bid up costs Increase efficiency Increase flexibility Increase information Foster innovation Most cluster participants are not direct competitors 48 Copyright 2003 Professor Michael E. Porter

Role of the Private Sector in Economic Development A company s competitive advantage is partly the result of the local environment Company membership in a cluster offers collective benefits Private investment in public goods is justified Take an active role in upgrading the local infrastructure Nurture local suppliers and attract new supplier investments Work closely with local educational and research institutions to upgrade quality and create specialized programs addressing cluster needs Provide government with information and substantive input on regulatory issues and constraints bearing on cluster development Focus corporate philanthropy on enhancing the local business environment An important role for trade associations Greater influence Cost sharing 49 Copyright 2003 Professor Michael E. Porter

Private Sector Influences on Cluster Upgrading Context for Firm Strategy and Rivalry Factor (Input) Conditions Jointly develop specialized vocational, technical, college and university curricula Sponsor specialized university research centers Collect cluster information through trade associations Maintain close liaison with infrastructure providers to address specialized cluster needs (e.g., data communications, logistics) Develop courses for managers on regulatory, quality, and managerial issues Market jointly through trade fairs and delegations Collaborate with government export promotion efforts Create directories of cluster participants Related and Supporting Industries Demand Conditions Establish a cluster-based trade association Encourage local supplier formation and attract local investments by suppliers based elsewhere through individual and collective efforts Work with government to streamline regulations and modify them to encourage innovation Establish local testing and standards organizations 50 Copyright 2003 Professor Michael E. Porter

New Roles of Industry Associations Traditional Roles Lobby government Traditional - Trade and regulations Convene meetings for networking Competitive advantage resides solely inside a company or in its industry Competitive success depends primarily on company choices Negotiate with Emerging government - Trade and regulations Information collection and dissemination - E.g. regular benchmarking Joint marketing Competitive advantage (or disadvantage) resides partly in - E.g. trade fairs, missions the locations at which a company s - E.g. curriculum business for managers units are based Training New Roles - Close collaboration with outside educational institutions Cluster - participation is an Sponsoring of targeted scholarships Research important contributor to competitiveness - E.g university partnerships - Standard setting and testing - Specialized research institutes Procurement - E.g. joint purchasing programs Environmental - E.g. demonstration projects - Research sponsorship Cluster activation and enabling 51 Copyright 2003 Professor Michael E. Porter

Cluster Activation Getting Started Bring together cluster companies, trade associations, educational institutions, and government agencies Discuss the present analysis of the clusters Identify need for further analysis Prioritize critical issues for action Organize working groups to develop action plans to address the critical issues identified While the government and outside agencies can provide start-up support and facilitation, successful cluster efforts tend to be driven by private sector leaders 52 Copyright 2003 Professor Michael E. Porter