Extending SAP GTS Solutions to enable Dashboard Analytics Simon Foster, Deloitte Consulting LLP Ashish Tewari, Deloitte Consulting LLP Orange County Convention Center Orlando, Florida June 3-5, 2014
Learning Points Business challenges GTS can address GTS overview Standard GTS reporting and limitations BI reporting for GTS Tool Selection Steps to Plan a Dashboard Implementation Dashboard Demo Key Learnings
Can you Answer These Questions? How do I know my business partners are not listed on sanctioned party lists (SPL)? Do I have to consider any embargoes? How do I manage my import and export licenses? How do I ensure to have the right import and export documents with the right data at the right time? Which laws and regulations do I have to consider when trading globally? How can I make sure I receive payment after shipping? How can I keep track of the inventory of a customs warehouse? How do I classify products and calculate duties? How do I ensure compliance with new customs regulations? Is it possible to take advantage of preferential agreements? How do I effectively report the exceptions?
Global Trade Drivers and Trends 1. Increase in Export Control Regulation Pressures Export control regimes increasingly strict across globe (ITAR, EAR) Export control reform key priority in the U.S. Huge impact on export controls compliance for companies based in Europe doing business with the U.S. and vice versa 2. Maximize Benefit from International Trade Leverage Customs Authorization Regime advantage (Bonded Warehouse, IPR, etc.) Single European License Authorization Preferential Agreements (NAFTA)
Global Trade Risks are Expensive Weatherford: Illegal export of goods to Iran, Syria and Cuba, contravening EAR and sanctions regulations. $100M US fines ITT Corp: Unauthorized export of ITAR data, failure to comply with export license provisions $100M settlement + Night Vision Division lost export privileges BAE Systems: Numerous offenses of US & UK law for illegal export of military items, data, & services $79M US settlement; $40M UK settlement There are an estimated 6 million pages of GTM related regulations UTC: Illegal export to China of US-origin military software $75M settlement ($20M suspended if applied to remedial measures) Ford: Failure to maintain adequate NAFTA records $14M settlement Chrysler: Undisclosed US import violations $2.5M fines/penalties Agencies are cooperating, even across borders
International Trade Compliance Tighter national security adds legal responsibilities on businesses Companies need to strictly adhere to regulations or risk costly fines Objective is to manage global trade compliance as an integral part of the business: Screen and solicit your business partners Comply with international shipping regulations Maintain reputation with enforcement agencies Build efficient OTC and P2P Processes Avoid costly delays and reduce buffer stocks Reduce risks of fines, penalties and bad press Monitor KPIs to manage risk
Learning Points Business challenges GTS can address GTS overview Standard GTS reporting and limitations BI reporting for GTS Tool Selection Steps to Plan a Dashboard Implementation Dashboard Demo Key Learnings
SAP Global Trade Services Export Management Outbound Customs Management Export Classification & Compliance Letter of Credit Management Electronic Compliance Reporting Applications: SAP ECC CRM/SRM Legacy SAP Global Trade Services Import Management Trade Preference Inbound Customs Management Vendor Declaration Handling Import Classification & Compliance Preference Determination $ Letter of Credit Management Electronic Compliance Reporting Customer Declaration Handling SAP Netweaver Purchased Data: Harmonized Tariffs ECCN Codes Rules of Origin Duty Rates Sanctioned Parties Business Partners: Customers Vendors Banks Customs Agencies Freight Forwarders
SAP GTS Solution Export Management Process Overview Global ECC6 Solution Product and business master data Sales Order Delivery Goods issue SAP GTS 1 2 3 Export Control Classification Number (ECCN or Schedule B) License Determination SPL screening Embargo check Export compliance precheck Letter of credit (LoC) check and assignment SPL screening Embargo check Export license mgmt. Bonded warehouse Customs communication Export declaration LoC-compliant printing
SAP GTS Solution Import Management Process Overview Global ECC6 Solution Product and business master data Purchase order Shipping notification (Inbound Delivery) Goods receipt SAP GTS 1 2 3 Harmonized Tariff (HTS) classification Duty rate upload SPL screening Embargo check Import compliance precheck Open letters of credit (LoC) SPL screening Embargo check Import license mgmt. Bonded warehouse Customs communication Import declaration LoC-compliant printing
SAP GTS Solution Trade Preference Management Process Overview Global ECC6 Solution Product and business master data Purchasing Production Sales SAP GTS 1 2 3 Rules BOM setup Vendor solicitation Product and vendor association Request / maintain Long Term Vendor Declarations LTVDs (paper, web, automated) Preference Certificate or Origin by product, determination customer and transaction Determination of preferential origin across plants and for configurable materials
GTS Data Interchange Source: SAP AG
Learning Points Business challenges GTS can address GTS overview Standard GTS reporting and limitations BI reporting for GTS Tool Selection Steps to Plan a Dashboard Implementation Dashboard Demo Key Learnings
Operational GTS Reporting SPL Checks Embargo Control Compliance Management Customs Management Special Customs Procedures IPR OPR Risk Management Restitution Management Credit Documents Master Data
What Operational Reporting Lacks What is missing: Historic analysis Ad hoc reporting Attractive charts What-if scenarios Integrated reporting solution/dashboard
Custom Development Starting Point Activate BI Content/HANA Live content as starting point: Slice and dice as per business requirements Create data-marts for effective and efficient reporting Enhance/utilize standard content with enterprise specific layout
Learning Points Business challenges GTS can address GTS overview Standard GTS reporting and limitations BI reporting for GTS Tool Selection Steps to Plan a Dashboard Implementation Dashboard Demo Key Learnings
Frontend Tools: SAP BuisinessObjects Suite Choice of tools for reporting and analytics: Tool Web Intelligence Crystal Reports Analysis for Office and OLAP Explorer, Lumira and Predictive Analysis Dashboards and Design Studio Feature Intuitive interface and visualization functionality for regular and ad-hoc reporting. Pixel precise and scalable enterprise reporting with powerful data mash-ups. Highly interactive multidimensional and self-service analysis. Predefined user interface offering ease of analysis with very large data sets. Single window to provide at-a-glance views of KPIs with flexible design
Selecting a BI Tool Decision Tree
Planning a Dashboard Implementation Avoid analysis paralysis Assess technology needs 6. Plumbing required 5. Looks are important Visual design impacts dashboard effectiveness 1. Start somewhere Blueprint for Results 4. Information overload Plan on multiple versions and phases 2. Define reporting needs by level 3. Begin with the end in mind Have a vision and a strategy Present the right metrics and data
Visualize a Dashboard Mention the term dashboard to someone and they immediately conjure up an image in their mind s eye; unfortunately, that image is usually different for each person In order to effectively discuss dashboards, it may be helpful to outline/summarize their basic objectives. A typical dashboard is designed to: 1. Start somewhere Focus on relevant information Be visually oriented Support analysis Facilitate action
Define Reporting Needs by Level 2. Define reporting needs by level Professionally Informed Strategic Dashboard Analytical Dashboard Operational Dashboard Informational Dashboard Mobile Executives Managers Business Analysts Global Trade Mgt Strategy Analysis of key risk areas Details by product and business Statutory Reports Tablet, Smart Phone, Laptop and Desktop Technically Capable CxO Directors Managers Everyone Static Summarized Data Granularity Detailed
Understand the KPI Puzzle 3. Begin with the end in mind Current State Where you are today? How you got there? Trend Successful Analysis Forecast Where you ll be at your current rate? What you need to do to meet your targets? What-if
Utilize HANA Live Content 4. Information overload Analyze your import / export management processes and figures in real time from tariff and commodity codes to departure countries to consignors and consignees. Compliance Management Sanctioned Party List Screening Analysis Embargo Analysis Legal Control Customs Management Customs Import Analysis Customs Export Analysis Source: SAP AG
Utilize BI Content 4. Information overload Business Content for SAP GTS enables you to analyze your import and export transactions and perform strategic reporting for the following areas: SAP Customs Management: "Customs Processing" service SAP Customs Management: "Transit Procedure" service SAP Risk Management: "Preference Processing" service SAP Risk Management: "Restitution" service SAP Compliance Management: "Import/Export Legal Control" service Source: SAP AG
Enterprise Dashboard for GTS Analysis 5. Looks are important SAP BusinessObjects Dashboard can serve the purpose of one-stop shop for all enterprise analytics through variety of components and jump report functionality. Covers: What-if Trending Forecasting Snapshots Exception Reports
Learning Points Business challenges GTS can address GTS overview Standard GTS reporting and limitations BI reporting for GTS Tool Selection Steps to Plan a Dashboard Implementation Dashboard Demo Key Learnings
Dashboard Demo
Customs Mobile Scenario Analytics on Mobile Organizational Health Customs and compliance tracking GTS Successful execution of shipments Enterprise Informed and intelligent decisions from anywhere
Successful Analytical Solution Standard Reports Operational and BI Reports Custom Reports HANA Live and BI Reports Dashboard SAP GTS Dashboard Ad-hoc Analysis User defined reports and views Examples SPL Checks Depreciation groups for import and export license Examples Compliance Block Report Customs Report Examples Customs Analysis Dashboard Examples Customs Report by Country View
Learning Points Business challenges GTS can address GTS overview Standard GTS reporting and limitations BI reporting for GTS Tool Selection Steps to Plan a Dashboard Implementation Dashboard Demo Key Learnings
Key Learnings Build efficient GTM process into your standard global business processes Know your business partners to minimize risk Develop reporting networks investment in future Keep the number of KPIs small so that everyone can on achieving the same KPIs Select appropriate BI tool and leverage available BI Content for reporting needs Plan to invest in some form of mobility for the enterprise
Contact Us THANK YOU FOR PARTICIPATING Please provide feedback on this session by completing a short survey via the event mobile application. SESSION CODE: 3302 Simon Foster, Principal, sifoster@deloitte.com Ashish Tewari, Senior Consultant, atewari@deloitte.com Follow us on Twitter: @DeloitteSAP SAP@Deloitte.com