Social Document management with IBM Connections "Do I use CCM, community files or shared personal files?"
Femke Goedhart Independent Business Consultant specializing in Social Business, Collaboration & Document Management @FemkeGoedhart https://nl.linkedin.com/in/femkegoedhart http://femkegoedhart.com
Age of Data Age of Context Age of Collaboration 1960-1975 1975-2001 2001-2015
Age of Data Age of Context Age of Collaboration 1960-1975 1975-2001 2001-2015 Data ERP Database Documents File shares Document libraries Mail Connections Collaboration & Social Enterprise systems
File management
We have a lot of files..
At the dawn of the Age of Collaboration Standard Mature Explicit Static Customized Innovative Tacit Dynamic Codification Personalization Harvard Business Review
We looked at knowledge management Standard Mature Explicit Static Customized Innovative Tacit Dynamic Codification Personalization Harvard Business Review
and its functions Versioning Process Management Audit & review cycles Meta data & Document types Checkin-Checkout Folders Collaboration Recommendations Commenting & discussion Coauthoring Tagging Sharing Codification Personalization
We wanted everything to fit ECM Manuals Letters Project plans Innovation plans Correspondence Contracts Ideas ESN Codification Personalization
But the reality ECM ESN Codification Mail & Network Share swamp Personalization
Capture Manage Store Preserve Deliver
It s all still about catching & reusing knowledge Social Content Management People Centric Traditional ECM Document Centric Infrastructure and Centralized Ad-hoc Collaboration Metadata oriented Inside the firewall Open and collaborative Community oriented Content in context... user tags & ratings Inside and outside the firewall Source IBM
. is a set of strategies, methods and tools to manage content
The evolution Codification Personalization
The evolution Codification Personalization
The evolution Codification Audit & Review Process Management Versioning Meta data Checkin/Checkout Folders Discussion & Commenting Coauthoring Collaboration Recommendations liking Tagging Personalization
From islands to eco system. Codification Personalization
The eco system Enterprise Social Networks Enterprise Content management systems Codification Personalization Business applications Mail, shared drives, dropbox, box.com
The mobile revolution.
Connected world
Big scary world or land of opportunity? Codification Personalization
So where does IBM Connections fit in?
IBM Connections CCM Libraries Personal Files Codification + Community Files Personalization
IBM Connections FileNet Linked Libraries Third party integration: - Sharepoint - Box.com - Google Drive - CCM Libraries Personal Files Codification + Community Files Personalization
Tagging Version management Pinning Social recommendations Co-authoring Sharing Discussion
New layout (Cloud first)
Considerations for document management Ownership & Sharing Checkin/checkout Versioning Indexing / Searching / Findability Editing / Co-authoring Mobile access Offline Sync Folders
Ownership & sharing Who can edit? Who can share?
Personal file CCM / Community file
CCM Library
Checkin/Checkout Lock? Checkin?
CCM Libraries Files
Versioning Drafts
Automatic versioning
CCM Libraries Draft review Files
Indexing / Searching / Findability Tagging
Mobile Access Mobile apps
Editing Co-authoring IBM Docs Dektop Integration Mobile Editor
Editing & Co-authoring Microsoft Office Integration Desktop Connector Integration in Notes/Outlook Mobile Editor
Offline sync Anytime / Anywhere
Folders Shared folders Nested folders
Folder Sharing Personal folder CCM / Community folder
Personal folder Community folder CCMfolder Or?
Introduction of CCM. 700.000 600.000 500.000 400.000 300.000 200.000 100.000 0 mid 2012 end 2012 mid 2013 end 2013 mid 2014 end 2014 mid 2015 Files CCM
Nested folders in cloud...?
What else?
Integration with other document systems Box.com Sharepoint FileNet Google Drive Egnyte..
So what about blogs, wikis, activities and forums? CCM Libraries Personal Files Codification + Community Files Personalization
Forums, Wiki, Blog & Activity attachments
Searching for files in Connections? Where? Files Community files Activities CCM Wikis Forums / Blogs Files indexed? Yes Yes No Yes Yes No Source: http://www-01.ibm.com/support/knowledgecenter/ssygqh_5.0.0/admin/admin/t_admin_search_config_search_attachments.dita?lang=en
Still Capturing knowledge always trumps loosing it
Questions? @FemkeGoedhart https://nl.linkedin.com/in/femkegoedhart http://femkegoedhart.com