Software Installation Guide

Session Border Controller 5x00 Sonus Technical Publication www.sonusnet.com Sonus Part Number: 550-05334 Document Version: 0.3 Software Version: V03.00.00

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TABLE OF CONTENTS About This Guide Overview............................................................. ix Audience.......................................................... ix What s in This Guide............................................................ x Documentation Updates................................................x Conventions..................................................................xi Chapter 1 Installation Overview Overview............................................................1-1 About SBC 5x00............................................................. 1-2 SBC 5x00 Main Features...................................................... 1-3 Interoperability............................................................... 1-5 Customer Requirements....................................................... 1-6 SBC 5x00 Installation Procedure................................................ 1-7 Pre-Installed Software for the Jumpstart System........................... 1-7 Using USB Flash Drive Media...................................... 1-7 SBC 5x00 Deployment Scenarios...................................... 1-7 Standalone..................................................... 1-8 High Availability................................................. 1-8 Installation Sequence......................................................... 1-9 Chapter 2 SBC 5x00 Platform Configuration Platform Configuration........................................................ 2-2 Configuring BMC IP Address.......................................... 2-2 BMC Configuration Prerequisites.................................... 2-2 Configuring the Network Management Interface........................... 2-4 Changing the BMC Password......................................... 2-6 Launching the SBC 5x00 Platform Manager.............................. 2-7 Launching the Java Remote Console from the BMC................................ 2-10 Chapter 3 SBC 5x00 Application Software Installation SBC 5x00 Application Installation - Standalone Configuration.......................... 3-2 Installing the SBC 5x00 Application using the Platform Manager.............. 3-2 550-05334 Version 0.2 Release V03.00.00 v

TOC Gathering Information for Standalone Configuration..................... 3-2 Installing the Packages for Standalone Configuration.................... 3-3 SBC 5x00 Application Installation - HA Configuration................................ 3-10 Setting Up Physical Connection between High Availability Nodes............ 3-10 Installing the SBC 5x00 HA Configuration from the Platform Manager......... 3-11 Gathering Information for HA Configuration........................... 3-11 Installing the Packages on the Active Peer........................... 3-12 Chapter 4 Upgrade Overview Overview............................................................4-1 SBC 5x00 Software Upgrade Procedure.......................................... 4-2 SBC 5x00 Application Software Upgrade Methods......................... 4-2 Live Software Upgrade (LSWU)..................................... 4-2 Non-Live Software Upgrade (Non-LSWU)............................. 4-3 Upgrade Sequence........................................................... 4-4 Chapter 5 Upgrade Procedure Overview............................................................5-1 Checking the Existing Software Version........................................... 5-2 Overview of an Upgrade Procedure.............................................. 5-3 Updating the BMC Firmware.................................................... 5-4 Obtaining BMC Firmware Image....................................... 5-4 Upgrading the BMC Firmware......................................... 5-4 Updating BIOS Firmware..................................................... 5-11 Obtaining BIOS Firmware Image...................................... 5-11 Upgrading the BIOS Firmware........................................ 5-11 Upgrade and Re-installation of ConnexIP Operating System.......................... 5-15 Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package........ 5-15 Reinstalling the ConnexIP Operating System............................ 5-21 Saving the SBC 5x00 Configuration................................. 5-22 Reinstalling the ConnexIP Operating System......................... 5-23 Reloading the SBC 5x00 Configuration.............................. 5-27 Upgrading the SBC 5x00 Application Software..................................... 5-29 Upgrading SBC 5x00 Application Software using LSWU Procedure........... 5-29 Prerequisites.................................................. 5-29 Transfer the package to target servers.............................. 5-30 Live software upgrade of application................................ 5-31 Revert to previous version........................................ 5-33 Upgrading the SBC 5x00 Application Software using Platform Manager (Non-LSWU)5-33 vi

NBS5200 Applications Guide TOC Appendix A Firmware and OS Upgrade using a USB Flash Drive Overview............................................................A-1 Mounting the USB Flash Drive into the ConnexIP Device USB Port..................... A-2 Upgrading the BMC firmware................................................... A-3 Upgrading the BIOS Firmware.................................................. A-4 Upgrading the SBC 5x00 Operating System........................................ A-9 550-05334 Version 0.2 Release V03.00.00 vii

TOC viii

About This Guide Overview The SBC 5x00 Software Installation Guide provides the required information for installing and initializing the SBC 5x00 platform. It also provides instructions for installing the SBC 5x00 application. Audience This document is intended for use by Network Engineers responsible for installing, maintaining, and operating the SBC 5x00. The user must have a working knowledge of the Linux operating system and basic packet networking concepts. 550-05334 Version 0.3 Release V03.00.00 ix

What s in This Guide What s in This Guide Documentation Updates This guide is classified into the following chapters: Chapter 1, "Installation Overview" provides an introduction to the SBC 5x00 platform, an overview of the various methods of software distribution, an outline of the installation process and the customer requirements associated with the installation. Chapter 2, "SBC 5x00 Platform Configuration" explains the configuration procedures for the SBC 5x00 Platform. Chapter 3, "SBC 5x00 Application Software Installation" provides the installation procedures for the SBC 5x00 application software. Chapter 4, "Upgrade Overview" provides an overview of the upgrade process. Chapter 5, "Upgrade Procedure" provides the upgrade procedures for the BMC, BIOS, SBC 5x00 operating system and the SBC 5x00 application software. Appendix A, "Firmware and OS Upgrade using a USB Flash Drive" explains the upgrade procedure for the BMC, BIOS, and SBC 5x00 operating system using a USB flash drive. For updates to documents produced by Sonus Technical Publications, navigate to the News & Knowledge section of http://www.sonusnet.com and login under Customer Support. x 550-05334 Version 0.3 Release V03.00.00

Conventions Conventions This document uses the following text conventions to convey instructions and information: Convention Indicates Example monospace text System output, file names, path names, The find targets command finds all... commands. monospace bold text User input. Examine the configuration status: monospace italics italics RED TEXT: Followed by bold text Variables in commands or code. Document names, emphasis, or manual titles. A note, caution, or warning. SHOW NFS SHELF 1 STATUS CREATE USER PROFILE userprofilename SBC 5x00 Operations Guide See examples below. NOTE Notes provide additional information or helpful suggestions that may apply to the subject text, or in special cases for example, memory limitations, equipment configurations, or details that apply to specific versions of a product. CAUTION Cautions advise the reader that failure to take or avoid a specified action could result in equipment damage or data loss. WARNING Warnings advise the reader that failure to take or avoid a specific action could result in physical injury or harm. 550-05334 Version 0.3 Release V03.00.00 xi

Conventions Contacts Technical Support For problems or questions, contact the Sonus Technical Assistance Center (TAC) 24 hours a day, 7 days a week: USA Toll-free 1 (888) 391-3434 Worldwide Voice 1 (978) 614-8589 Worldwide Fax 1 (978) 614-8609 Web https://customers.sonusnet.com Technical Publications Customer comments are welcome. If you have questions or comments about this document, please address your feedback as follows: E-mail: TechnicalPublications@sonusnet.com Address: Sonus Networks, Inc. Attn: Technical Publications 4 Technology Park Drive Westford, MA 01886 USA xii 550-05334 Version 0.3 Release V03.00.00

CHAPTER 1 Installation Overview Overview This chapter provides the basic information about Sonus Session Border Controller platforms SBC 5100 and SBC 5200 (also referred as SBC 5x00 and formerly known as NBS5200) and its main features. Topics include: "About SBC 5x00" on page 1 2 "SBC 5x00 Main Features" on page 1 3 "Interoperability" on page 1 5 "Customer Requirements" on page 1 6 "SBC 5x00 Installation Procedure" on page 1 7 "Installation Sequence" on page 1 9 550-05334 Version 0.3 Release V03.00.00 1 1

Installation Overview About SBC 5x00 About SBC 5x00 Sonus SBC platforms (SBC 5100 and SBC 5200) provide enterprises and service providers with the features, performance, reliability and future proofing capacity that they require. This versatile series of SBCs can be deployed as peering SBCs, access SBCs or enterprise-sbcs (e-sbcs). They have been interoperability and performance tested against a variety of third party products and call flow configuration in the customer networks. The following software/hardware platform of Sonus SBC 5100 and SBC5200 are: SBC 5200 This platform targets medium to large session count deployments (1000 to 64000). These capacities make this product particularly well suited for large enterprises and medium to large service providers. SBC 5100 This platform targets small to medium session count deployments (350-10,000). These capacities make this product particularly well suited for medium enterprises and small to medium service providers. The following table lists the key differences between SBC 5100 and SBC 5200. TABLE 1 1 Key differences between the SBC 5100 and SBC 5200 SBC 5x00 SBC 5100 SBC 5200 Network Processor 1 2 Media Ports 2 4 Maximum Non-transcoded sessions 10000 64000 Flash Drive 80 GB 256 GB RAM 12 GB 12 GB Call Handling Capacity 350-10000 sessions 1000-64000 sessions High-density packet voice digitalsignal-processor (DSP) modules 10,000 session maximum 14,800 session maximum 1 2 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Main Features Installation Overview SBC 5x00 Main Features Table 1 2 describes the main features of SBC 5x00: TABLE 1 2 Main Features of SBC 5x00 Features General Routing/ Policy Robust Security Media Services Description Stand alone system Optional HA (High Availability) system support Includes an Embedded Routing Engine (ERE), performs DNS, ENUM lookups Supports many protocols like IPV4, IPV6, IPV4/IPV6 interworking, SIP, H323, SSH, SNMP, NTP, RTP/RTCP, FTP, UDP, TCP, DNS, and ENUM. Packet-to-packet call flows (B2BUA) Extensive SIP signaling and session handling Media relay and transcoding with pinhole control Local storage DoS protection Crypto functions (IPsec, TLS, SRTP) Integrated routing capabilities Embedded Routing Engine (ERE) DIAMETER+ queries to optional external centralized PSX Policy/ Route Server with or without internal ERE fallback Topology hiding DoS/ DDoS, Rogue RTP protection Line rate malformed packet protection TLS, IPSec (IKEV1 for peering) for signaling encryption Secure RTP for media encryption Up to 14,400 compressed sessions and uncompressed session capabilities Audio Codecs: G.711, G.726, G.729A/B, ilbc, and G.723 Video Codecs: H.261, H.263, H.264/AVC clear channel T.38 compliant relay or fall back to G.711 VAD, Silence Suppression, Dynamic Jitter Buffer, Fax/ Modem Detection, DTMF/Tone Relay/RFC2833/ RFC4733, Fixed Gain Control, Automatic Level Control 550-05334 Version 0.3 Release V03.00.00 1 3

Installation Overview SBC 5x00 Main Features TABLE 1 2 Main Features of SBC 5x00 Features Management Billing Description Command Line Interface (CLI) Embedded Management Application (EMA) Secure Web Interface RADIUS accounting records Support for Sonus DSI Level 0 for external CDR storage 1 4 550-05334 Version 0.3 Release V03.00.00

Interoperability Installation Overview Interoperability The SBC 5x00 software inter-operates with the following: SIP/H.323 compliant IADs and IP-PBXs Sonus PSX6000 Softswitch via SIP redirects and/or Diameter+ protocol Sonus NBS9000 through SIP call signaling and Sonus Networks MCS protocol 550-05334 Version 0.3 Release V03.00.00 1 5

Installation Overview Customer Requirements Customer Requirements The SBC 5x00 system comes pre-installed with three platform software components; BMC firmware, BIOS firmware and SBC operating system. The user is only required to install the SBC 5x00 application software. The SBC 5x00 application software package as a compressed tar file is located in the /opt/ sonus/external directory of the SBC Platform or SalesForce customer portal or the Sonus supplied USB flash drive. The SBC 5x00 application software package can be directly downloaded or copied to the local computer or server and it is installed using the Platform Manager. When the Platform Manager is used to install, it moves these images to a sub-directory under /opt/sonus/external. For example, the sub-directory name will be sbc_v03.00.00-r000. The new updates of the pre-installed components and application software may be released as part of normal software maintenance cycle and it is recommended to upgrade some or all components. Download the updates from the SalesForce customer portal or use the Sonus supplied USB flash drive to upgrade your system using the Platform Manager. NOTE Before installing the SBC 5x00 application software, perform the procedures listed in the SBC 5100 or SBC 5200 Hardware Installation Guide V3.0. For any questions or queries regarding the software installation, please contact Sonus TAC. 1 6 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Installation Procedure Installation Overview SBC 5x00 Installation Procedure Pre-Installed Software for the Jumpstart System The SBC 5x00 is pre-installed with the latest version of the following platform software components: Operating System The following firmware: BMC The Baseboard Management Controller (BMC) is a specialized microcontroller embedded in the SBC 5x00 platform. BIOS The Basic Input/Output System. The SBC 5x00 application software package is available as a compressed tar file in the SalesForce customer portal or the Sonus supplied USB flash drive. The SBC 5x00 application software package can be directly downloaded or copied to the local computer or server and installed using the Platform Manager. For detail information on installing the new application software, refer to Chapter 3, "SBC 5x00 Application Software Installation". Using USB Flash Drive Media Additionally, Sonus supplies a USB flash drive that contains all the software mentioned above. The fresh installation of SBC 5x00 software application can be performed after reinstalling the SBC 5x00 operating system using the USB flash drive. The Sonus supplied USB flash drive is formatted with two partitions. The first partition is a FAT partition and is viewable from any PC. It consists of with the following directories: 1. Firmware (BMC and BIOS firmware images) 2. SBC 5x00 operating system (ISO install image and deb update package) 3. Application (SBC 5x00 application software) 4. SBC 5x00 Documentation Suite The second partition is the SBC 5x00 installation partition (boot partition) and is not viewable from the PC. This partition is used to boot install the SBC 5x00 operating system. SBC 5x00 Deployment Scenarios SBC 5x00 is deployed in the following different scenarios: 550-05334 Version 0.3 Release V03.00.00 1 7

Installation Overview SBC 5x00 Installation Procedure Standalone HA (High Availability)/Redundant pair Standalone The standalone deployment of SBC 5x00 consists of a single SBC 5x00 platform. For installing the SBC 5x00 application as a standalone configuration on the SBC 5x00 platform, refer to "SBC 5x00 Application Installation - Standalone Configuration" on page 3 2. High Availability SBC 5x00 can also be deployed as a redundant High Availability (HA) pair with one system protecting the other system. The HA configuration consists of two individual SBC 5x00 platforms configured for box-level redundancy. For installing and configuring the SBC 5x00 HA pair on the SBC 5x00 Platform, refer to "SBC 5x00 Application Installation - HA Configuration" on page 3 10. 1 8 550-05334 Version 0.3 Release V03.00.00

Installation Sequence Installation Overview Installation Sequence This section provides a high-level understanding of installation sequence. Rack Mount the SBC 5100/5200 See SBC 5100/5200 Hardware Installation Guide Connect Power Cable See SBC 5100/5200 Hardware Installation Guide Connect Ethernet Cable to Field Service Port. See Assigning BMC IP Address in SBC 5x00 Software Installation Guide Use default IP Address 169.254.77.1 in the browser and assign IP Address to BMC See Assigning BMC IP Address in SBC 5x00 Software Installation Guide Connect to BMC and configure Management Interface. Launch Platform Manager from BMC. Check if BIOS/ BMC/OS Version is up-to-date? NO Upgrade the BMC/BIOS/OS Version YES Perform HA Pair Setup using Platform Manager YES Is SBC 5x00 configured as HA Pair Setup? NO Perform Standalone Setup using Platform Manager Configure SBC 5x00 to Make First Call See SBC 5x00 Application Guide 550-05334 Version 0.3 Release V03.00.00 1 9

Installation Overview Installation Sequence The following lists the installation task sequence of SBC 5x00: 1. Rack mount the SBC 5100 or SBC 5200. 2. Connect the power cables. 3. Connect a Ethernet cable to the Field Service port of a SBC 5x00 box. 4. Use default BMC IP address 169.254.77.1 to configure BMC IP address. 5. Connect to the BMC and configure the network management interface. 6. Launch the Platform Manager from the BMC. You can verify the SBC 5x00 software versions, as shown in "Checking the Existing Software Version" on page 5 2. 7. Install the SBC 5x00 application software using the Platform Manager. For stand-alone installation and configuration, see "SBC 5x00 Application Installation - Standalone Configuration" on page 3 2. For High-Availability (HA) pair installation, see "SBC 5x00 Application Installation - HA Configuration" on page 3 10. 8. Proceed with the SBC 5x00 configuration and test the first call (refer to SBC 5x00 3.0 Application Guide). 1 10 550-05334 Version 0.3 Release V03.00.00

CHAPTER 2 SBC 5x00 Platform Configuration This chapter provides the configuration of SBC 5x00 platform. Topics include: "Platform Configuration" on page 2 2 Configuring the SBC 5x00 platform: "Configuring BMC IP Address" on page 2 2 "Configuring the Network Management Interface" on page 2 4 "Changing the BMC Password" on page 2 6 "Launching the SBC 5x00 Platform Manager" on page 2 7 "Launching the Java Remote Console from the BMC" on page 2 10 550-05334 Version 0.3 Release V03.00.00 2 1

SBC 5x00 Platform Configuration Platform Configuration Platform Configuration The platform configuration process is divided into the following parts: a. Configuring BMC IP Address b. Configuring the Network Management Interface c. Changing BMC Password d. Launching the Platform Manager Configuring BMC IP Address SBC 5x00 comes with the pre-configured IP address 169.254.77.1 to facilitate out of the box access to the BMC web interface. The BMC web application can be accessed by connecting the Field Service Port to a Ethernet router, and typing the pre-configured IP address in the web browser. The BMC web application provides a web interface to configure BMC IP interface to allow remote access to BMC. Once the BMC IP information is configured using web application, the BMC shall not be accessible through pre-configured IP address.this configuration allows the BMC to access the SBC 5x00 application compressed tar file through the Platform Manager to complete the installation. BMC Configuration Prerequisites To configure the BMC web application, it is recommended to have the following information: TABLE 2 3 BMC Configuratiion Prerequisites Information Description Example BMC management IP Address BMC management Subnet Mask Default gateway IP Specifies the IP address to be associated with BMC for access over the LAN. This IP address is accessed via the Field Service port. Defines the network mask of BMC interface. Specifies the Gateway IP address to forward packets from BMC. 10.2.12.181 255.255.255.0 10.2.12.1 2 2 550-05334 Version 0.3 Release V03.00.00

Platform Configuration SBC 5x00 Platform Configuration Configuring the BMC IP Address The following procedure describes how to configure a BMC IP Address using a default IP address: 1. Connect the Field Service port of SBC 5x00 to the ethernet router using the Ethernet cable and access the SBC 5x00 BMC over the network. FIGURE 2 1 Field Service Port 2. Type the pre-configured IP address 169.254.77.1 provided by Sonus into a browser and connect to the BMC. 3. Login to the SBC 5x00 BMC. At the prompt, enter: Username: root Password: superuser The SBC 5x00 BMC main screen appears. Click Configuration tab and the Configuration screen is displayed as shown in Figure 2 2. FIGURE 2 2 Configuration screen 550-05334 Version 0.3 Release V03.00.00 2 3

SBC 5x00 Platform Configuration Platform Configuration Configuring the BMC IP Address 4. Click BMC Network in the Options menu and the BMC Network Settings screen is displayed as shown in Figure 2 3. FIGURE 2 3 BMC Network Screen 5. Configure the BMC IP Address, Prefix and Default Gateway network settings and click Save to save the configuration. Configuring the Network Management Interface BMC web application allows provisioning of primary and secondary management IP interfaces. When the management IP interface is configured, the BMC web application provides a link to the Platform Manager for performing OS upgrade or installing SBC 5x00 application. 2 4 550-05334 Version 0.3 Release V03.00.00

Platform Configuration SBC 5x00 Platform Configuration The following procedure describes how to configure the primary and secondary network management IP interfaces: Configuring the Network Management Interface 1. Login to the SBC 5x00 BMC. At the prompt, enter: Username: root Password: superuser The SBC 5x00 BMC main screen appears. Click Configuration tab and the Configuration screen is displayed, as shown in Figure 2 4. FIGURE 2 4 Configuration screen 550-05334 Version 0.3 Release V03.00.00 2 5

SBC 5x00 Platform Configuration Platform Configuration Configuring the Network Management Interface 2. Click ConnexIPManagement Network in the Options menu and the ConnexIP Management Network Settings screen is displayed, as shown in Figure 2 13. FIGURE 2 5 BMC Network Screen 3. Configure the Management Interface 1 IPv4 Address, Prefix, Default Gateway, Management Interface 2 IPv4 Address, Prefix and Default Gateway network settings and click Save. Changing the BMC Password The BMC root password should always be changed for security reasons. To change the BMC password: 1. In BMC web application, click the Configuration tab. 2. Click Users. 2 6 550-05334 Version 0.3 Release V03.00.00

Platform Configuration SBC 5x00 Platform Configuration 3. Select the root user from the user list. 4. Click Modify User. The following window is displayed: FIGURE 2 6 Modify User Screen 5. Enter the new password and confirm. 6. Click Modify. Launching the SBC 5x00 Platform Manager Platform manager is a new application, which is bundled with the ConnexIP OS package. It is accessible through configured management IP interfaces. This application is available at a port (port 444) different from the default EMA service port. Platform manager handles the activities like OS upgrade, application installation and upgrade as well as Linux troubleshooting and contains other OS utilities. The Platform Manager can be launched in two different ways: 1. Using BMC web application 2. Typing https://mgtport_ip:444 into a web browser 550-05334 Version 0.3 Release V03.00.00 2 7

SBC 5x00 Platform Configuration Platform Configuration The following procedure describes how to launch the Platform Manager application from the BMC system controller/web Browser: Launching the SBC 5x00 Platform Manager 1. Click the ConnexIP Management 0 or ConnexIP Management 1 tab in the BMC main screen, as shown in Figure 2 7. FIGURE 2 7 BMC Main Screen (or) Type https://10.54.21.157:444 into a web browser and press Enter. where, 10.54.19.17 is a management interface IP configured already in BMC. The Platform Manager login screen appears as shown in Figure 2 8. FIGURE 2 8 Login to Platform Manager 2 8 550-05334 Version 0.3 Release V03.00.00

Platform Configuration SBC 5x00 Platform Configuration Launching the SBC 5x00 Platform Manager 2. Login to the Platform Manager using: Username: admin Password: Sonus12345 The Change Password screen appears, as shown in Figure 2 9. Change the password and click Change Password. The Platform Manager main screen appears, as shown in Figure 2 10. FIGURE 2 9 Change Password Screen FIGURE 2 10 Platform Manager Main Screen The Open Peer button in the Figure 2 10 indicates the status of the peer (active/standby). You will see the Open Peer in green color for the HA configuration and turns red for the standalone configuration. 550-05334 Version 0.3 Release V03.00.00 2 9

SBC 5x00 Platform Configuration Launching the Java Remote Console from the BMC Launching the Java Remote Console from the BMC Launch the Java remote console JViewer by using a supported web browser on your PC and perform a console redirection.the Java Remote Console is used to upgrade the BIOS/ConnexIP OS package and mainly used to upgrade the SBC 5x00 application through Live Software Upgrade (LSWU) procedure. Following are the pre-requisites to use your PC as a remote (Java) console: PC must support Windows XP or later. PC must support Internet Explorer 8 (IE) or later for launching the remote console. NOTE You can expect the security warning message on clicking the console redirection button. Click the Continue to Website option from the browser to launch the Java console. PC must be installed with Java Runtime Environment 6 update 19 or later to support the Java console. Table 2 4 identifies the default network ports used by BMC system controller. These ports are not configurable and are fixed for use by the BMC. TABLE 2 4 BMC Network Ports Port Protocol Application 5120 TCP BMC Remote Console: CD 5121 TCP BMC Remote Console: Keyboard and Mouse 5123 TCP BMC Remote Console: Diskette 5555 TCP BMC Remote Console: Encryption 5556 TCP BMC Remote Console: Authentication 6481 TCP BMC Remote Console: Servicetag Daemon 7578 TCP BMC Remote Console: Video 7579 TCP BMC Remote Console: Serial 2 10 550-05334 Version 0.3 Release V03.00.00

Launching the Java Remote Console from the BMC SBC 5x00 Platform Configuration Launching the Remote Console The following procedure describes how to launch the remote console (JViewer) and perform a console redirection to the PC: 1. Login to the SBC 5x00 BMC. At the prompt, enter: Username: root Password: superuser as shown in Figure 2 11. FIGURE 2 11 BMC Login window NOTE BMC root password can be changed using the BMC configuration. Refer to "Changing the BMC Password" on page 2 6. 2. Click the Remote Control tab on the BMC main screen. The Remote Control screen is displayed as shown in Figure 2 12. FIGURE 2 12 Remote Control screen 550-05334 Version 0.3 Release V03.00.00 2 11

SBC 5x00 Platform Configuration Launching the Java Remote Console from the BMC Launching the Remote Console 3. Click Console Redirection in the Options menu. The console redirection screen is displayed as shown in Figure 2 13. FIGURE 2 13 Console Redirection Screen 4. Click Java Console in the Console Redirection screen and the remote console (JViewer) is launched as shown in Figure 2 14. FIGURE 2 14 Remote Console (JViewer) 2 12 550-05334 Version 0.3 Release V03.00.00

CHAPTER 3 SBC 5x00 Application Software Installation This chapter provides the installation procedures for SBC 5x00 application software. Topics include: Installing the SBC 5x00 application software: "SBC 5x00 Application Installation - Standalone Configuration" on page 3 2 "SBC 5x00 Application Installation - HA Configuration" on page 3 10 550-05334 Version 0.3 Release V03.00.00 3 1

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - Standalone Configuration SBC 5x00 Application Installation - Standalone Configuration SBC 5x00 application software as a compressed tar archive file is located directly at the /opt/sonus/external directory of SBC 5x00 platform or can be downloaded through SalesForce customer portal or distributed through a Sonus supplied USB flash drive. You can directly download or copy the SBC 5x00 application software package to your computer or server and it is installed using the Platform Manager. When the Platform Manager is used to install, it moves these images to a sub-directory under /opt/sonus/external. For example, the sub-directory name will be sbc_v03.00.00-r000.platform Manager mainly handles activities such as SBC 5x00 application installation, SBC OS upgrade, Linux troubleshooting and other OS utilities. Installing the SBC 5x00 Application using the Platform Manager The SBC 5x00 application installation using the Platform Manager involves: "Gathering Information for Standalone Configuration" on page 3 2 "Installing the Packages for Standalone Configuration" on page 3 3 Gathering Information for Standalone Configuration During the process of installation, the Platform Manager prompts for multiple user inputs. It is recommended that you have these inputs available as defined in Table 3 5 before you start the installation process. TABLE 3 5 User inputs for SBC 5x00 Standalone Application Installation User Input Description Example System Name Specifies the name to be Irving assigned on the system and it should be unique string. Local Hostname Specifies the local host name of the SBC 5x00. Irving 3 2 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Application Installation - Standalone Configuration SBC 5x00 Application Software Installation TABLE 3 5 User inputs for SBC 5x00 Standalone Application Installation User Input Description Example Peer Hostname Specifies the peer host name of the SBC 5x00. For standalone application, the Peer Hostname will be none. If you want to allow the standalone system for a future HA upgrade, you should just configure the Peer Hostname something other than none. For example, Hackos. Later, when you want to add the HA system, just install the standby peer and connect the HA cables. WARNING Server Role NTP Server IP Specifies the role of the SBC 5x00 platform. Role can be Active or Standby. Specifies the IP address of the NTP server If you later change a standalon e to HA without the Peer Hostnam e in place, you will lose all your configura tion data. The Server Role of the standalone system should only be Active 10.128.254.67 Installing the Packages for Standalone Configuration The following procedure describes how to install the SBC 5x00 application software as a Standalone configuration: Installing the Packages for Standalone Configuration using the Platform Manager 1. Download the SBC 5x00 software application package from the SalesForce or using the Sonus supplied USB flash drive to your local PC or server. 550-05334 Version 0.3 Release V03.00.00 3 3

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - Standalone Configuration Installing the Packages for Standalone Configuration using the Platform Manager 2. Launch the Platform Manager as defined in "Launching the SBC 5x00 Platform Manager" on page 2 7. 3. Click the Upload Files tab on the main screen to upload the files from the local PC or server to the SBC 5x00 system, as shown in the Figure 3 15. FIGURE 3 15 Upload Files Screen 3 4 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Application Installation - Standalone Configuration SBC 5x00 Application Software Installation Installing the Packages for Standalone Configuration using the Platform Manager 4. Click the Add files sub-tab from the Upload Files tab to browse the SBC 5x00 Installation and Upgrade packages from your local PC or server, as shown in the Figure 3 16. NOTE IE8 browser does not support multiple file input. The Safari browser on Windows OS allows multiple files input but sends zero file size for all the files uploaded on it. FIGURE 3 16 Add Files Browse Screen NOTE The Upload Files >Add files tab will automatically upload your files to /opt/sonus/external folder of SBC 5x00 box. The SBC 5x00 Installation package are listed, as shown in the Figure 3 17. FIGURE 3 17 Add Files Main Screen 550-05334 Version 0.3 Release V03.00.00 3 5

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - Standalone Configuration Installing the Packages for Standalone Configuration using the Platform Manager 5. Click the SW Install tab on the main screen. The Install SBC Application screen is displayed, as shown in Figure 3 18. Select the version of the SBC 5x00 application to install and click Next. FIGURE 3 18 Install SBC Application Screen 6. Enter the configuration information System Name, Local Hostname, Peer Hostname, Server Role and NTP Server IP using the information gathered in Table 3 5. The Management Ports (already configured) on the BMC are also listed in the Install SBC Application - Enter Configuration Information screen, as shown in Figure 3 19. Click Next to continue. FIGURE 3 19 Installation Configuration Screen 3 6 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Application Installation - Standalone Configuration SBC 5x00 Application Software Installation Installing the Packages for Standalone Configuration using the Platform Manager 7. Confirm the Installation process by providing your user credentials and click Install, as shown in the Figure 3 20. FIGURE 3 20 Confirm Install Screen The Installation process starts and you can view the SBC 5x00 installation status on the View SBC Install Status screen, as shown in the Figure 3 21. FIGURE 3 21 Viewing Installation Status 550-05334 Version 0.3 Release V03.00.00 3 7

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - Standalone Configuration Installing the Packages for Standalone Configuration using the Platform Manager 8. When the installation is completed, click OK to reboot the system for the installation to take effect, as shown in the Figure 3 22. FIGURE 3 22 Completing the Installation 3 8 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Application Installation - Standalone Configuration SBC 5x00 Application Software Installation Installing the Packages for Standalone Configuration using the Platform Manager 9. When the system reboots, login again to the Platform Manager, as shown in Figure 3 23. FIGURE 3 23 Platform Manager Login Screen The new SBC 5x00 application version is displayed on the Application Software Versions section in the Software Versions tab, as shown in the Figure 3 24. FIGURE 3 24 Application Version 550-05334 Version 0.3 Release V03.00.00 3 9

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - HA Configuration SBC 5x00 Application Installation - HA Configuration SBC 5x00 is also deployed in a redundant High Availability (HA) configuration with one system protecting the other system. The HA configuration shares the data between the systems and protect each other in a 1-1 redundancy model. SBC 5x00 application software as a compressed tar archive file is located directly at the /opt/sonus/external directory of SBC 5x00 platform or can be downloaded through SalesForce customer portal or distributed through a Sonus supplied USB flash drive. You can directly download or copy the SBC 5x00 application software package to your computer or server and it is installed using the Platform Manager. When the Platform Manager is used to install, it moves these images to a sub-directory under /opt/sonus/external. For example, the sub-directory name will be sbc_v03.00.00-r000. Platform Manager mainly handles activities such as SBC 5x00 application installation, SBC OS upgrade, Linux troubleshooting and other OS utilities. NOTE Installation using the USB flash drive is required, if the application version shipped from the manufacturer requires update or re-install the SBC 5x00 operating system. Setting Up Physical Connection between High Availability Nodes The physical connection between two SBC 5x00 platforms is connected between each HA ports with the pair of GigE cables. The connection acts as both box-level and port-level redundancy. The HA pair consists of four management ports; two ports each per platform. When switchover occurs, the logical management address follows the currently active server. The packet ports, the MAC and IP addresses float between the HA pair (are replicated from active to standby on switchover). The HA cables should be connected between the HA pair as follows: Active HA0<--------->Standby HA0 Active HA1<--------->Standby HA1 NOTE The Platform will decline to peer with a machine that is not functionally equivalent in an upward compatibility. During system installation and startup, we need to make sure that the servers in a system are of similar kind and have similar capabilities to provide full redundancy 3 10 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Application Installation - HA Configuration SBC 5x00 Application Software Installation and high availability. The HA pairing between SBC 5200 and SBC 5100 is also not possible. FIGURE 3 25 HA Pair Setup between two SBC 5200 Platforms Installing the SBC 5x00 HA Configuration from the Platform Manager The SBC 5x00 HA configuration installation using the Platform Manager involves: "Gathering Information for HA Configuration" on page 3 11 "Installing the Packages on the Active Peer" on page 3 12 Gathering Information for HA Configuration During the process of installation, the Platform Manager will prompt for multiple user inputs. It is recommended that you have these inputs available as defined in Table 3 6 before you start the installation process. TABLE 3 6 User inputs for SBC 5x00 HA Installation User Input Description Example System Name Local Hostname Peer Hostname Specifies the name to be assigned on the system (Active + Standby) and the field should be unique string. You MUST use the same name on the Active and Standby system installation. Specifies the local host name of the SBC 5x00. Specifies the peer host name of the SBC 5x00 system. Hackos_Irving Irving Hackos 550-05334 Version 0.3 Release V03.00.00 3 11

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - HA Configuration TABLE 3 6 User inputs for SBC 5x00 HA Installation User Input Description Example Server Role Specifies the role of the SBC 5x00 platform. Role can be Active or Standby. NTP Server IP Specifies the IP address of the NTP server Active/Standby 10.1.1.2 Installing the Packages on the Active Peer The following procedure describes how to install the SBC 5x00 application software on the active peer: Installing the Packages on the Active peer using the Platform Manager 1. Download the SBC 5x00 software application package from the SalesForce or using the Sonus supplied USB flash drive to your local PC or server. 2. Launch the Platform Manager as defined in "Launching the SBC 5x00 Platform Manager" on page 2 7. 3. Click the Upload Files tab on the main screen to upload the files to the SBC 5x00 box, as shown in the Figure 3 26. FIGURE 3 26 Upload Files Screen 3 12 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Application Installation - HA Configuration SBC 5x00 Application Software Installation Installing the Packages on the Active peer using the Platform Manager 4. Click the Add files sub-tab from the Upload Files tab to browse the SBC 5x00 Installation and Upgrade packages from your local PC or server, as shown in the Figure 3 27. FIGURE 3 27 Add Files Browse Screen NOTE IE8 browser does not support multiple file input. The Safari browser on Windows OS allows multiple files input but sends zero file size for all the files uploaded on it. 550-05334 Version 0.3 Release V03.00.00 3 13

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - HA Configuration Installing the Packages on the Active peer using the Platform Manager 5. Click button to upload the software application files to the SBC 5x00 system, as shown in the Figure 3 28. FIGURE 3 28 Uploading Files to the SBC Platform NOTE The process will start uploading the files into the / opt/sonus/external folder of the SBC 5x00 platform. The SBC 5x00 Installation is listed, as shown in the Figure 3 29. FIGURE 3 29 Add Files Main Screen 3 14 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Application Installation - HA Configuration SBC 5x00 Application Software Installation Installing the Packages on the Active peer using the Platform Manager 6. Click the SW Install tab from the main screen to open the Install SBC Application screen, as shown in Figure 3 30. FIGURE 3 30 Install SBC Application Screen 7. Select the version of the SBC 5x00 application to install and click Next. The Installation configuration screen is displayed. 550-05334 Version 0.3 Release V03.00.00 3 15

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - HA Configuration Installing the Packages on the Active peer using the Platform Manager 8. Enter the configuration information System Name, Local Hostname, Peer Hostname, Server Role and NTP Server IP as per the information available on the Table 3 6. The Management Ports (already configured) on the BMC are also listed in the Install SBC Application - Enter Configuration Information screen, as shown in Figure 3 31. Click Next to continue. FIGURE 3 31 Installation Configuration Screen NOTE This procedure will cause the standby and active peer to stop the application. 3 16 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Application Installation - HA Configuration SBC 5x00 Application Software Installation Installing the Packages on the Active peer using the Platform Manager 9. Confirm the Installation process by providing your user credentials and click Install, as shown in the Figure 3 32. FIGURE 3 32 Confirm Install Screen The installation process starts and you can view the SBC 5x00 installation status on the View SBC Install Status screen, as shown in the Figure 3 33. FIGURE 3 33 Viewing Installation Status 550-05334 Version 0.3 Release V03.00.00 3 17

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - HA Configuration Installing the Packages on the Active peer using the Platform Manager 10. When the installation is complete, click REBOOT to reboot the system for the installation to take effect, as shown in the Figure 3 34. FIGURE 3 34 Completing the Installation 11. When the system reboots, login to Platform Manager, as shown in Figure 3 23. FIGURE 3 35 Platform Manager Login Screen 3 18 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Application Installation - HA Configuration SBC 5x00 Application Software Installation Installing the Packages on the Active peer using the Platform Manager 12. The new SBC 5x00 application version is displayed on the Application Software Versions section in the Software Versions tab, as shown in the Figure 3 36. FIGURE 3 36 Displaying New Application Version 13. To verify the system status, click Admin tab. The Application Control screen is displayed. You can see the system status on Application Status section, as shown in the Figure 3 37. FIGURE 3 37 Verifying System Status 550-05334 Version 0.3 Release V03.00.00 3 19

SBC 5x00 Application Software Installation SBC 5x00 Application Installation - HA Configuration Installing the Packages on the Active peer using the Platform Manager 14. Perform again from step 3 to step 13 to install the SBC 5x00 application on the standby peer. NOTE On step 8, the Server Role should be Standby for the standby peer, the Local Hostname should contain the name of the standby peer and Peer Hostname should contain the name of the Active peer. 3 20 550-05334 Version 0.3 Release V03.00.00

CHAPTER 4 Upgrade Overview Overview This chapter provides an overview of the upgrade procedure of SBC 5x00 operating system, firmware and application software. Topics include: "SBC 5x00 Software Upgrade Procedure" on page 4 2 "SBC 5x00 Application Software Upgrade Methods" on page 4 2 "Upgrade Sequence" on page 4 4 550-05334 Version 0.3 Release V03.00.00 4 1

Upgrade Overview SBC 5x00 Software Upgrade Procedure SBC 5x00 Software Upgrade Procedure The maintenance updates of SBC 5x00 platform/application software are available from time to time. All such recommended updates and information on updates are available on the Sonus TAC site and SalesForce customer portal. The following SBC 5x00 software upgrade is performed: The BMC and BIOS firmware is updated using the firmware images (.rom). For more information, refer to "Overview of an Upgrade Procedure" on page 5 3 and "Updating BIOS Firmware" on page 5 11. Operating system is updated using the ConnexIP deb update package (.deb). For more information, refer to "Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package" on page 5 15. The Operating system can be reinstalled using the ISO image (.iso), which can be downloaded from the SalesForce customer portal or using a Sonus supplied USB flash drive. The OS reinstall procedure can be used if a SSD drive has been replaced or if the user needs to start over and re-image the system. For more information, refer to "Reinstalling the ConnexIP Operating System" on page 5 21 The SBC 5x00 application software is upgraded using the compressed tar archive file (.tar.gz) from SalesForce customer portal or Sonus supplied USB flash drive. The application software can be upgraded through Live Software Upgrade (LSWU) and Non-LSWU methods. For more information, refer to "Upgrading SBC 5x00 Application Software using LSWU Procedure" on page 5 29 "Upgrading the SBC 5x00 Application Software using Platform Manager (Non- LSWU)" on page 5 33. SBC 5x00 Application Software Upgrade Methods Live Software Upgrade (LSWU) LSWU allows the user to upgrade the SBC 5x00 application software without dropping the active calls. This approach will not interrupt the service when upgrading or patching on an HA enabled environment of SBC 5x00 and reduces the maintenance window associated with the upgrade activity. This upgrade approach is recommended for redundant or High Availability SBC 5x00 systems. For more information on the LSWU procedure, refer to "Upgrading SBC 5x00 Application Software using LSWU Procedure" on page 5 29. 4 2 550-05334 Version 0.3 Release V03.00.00

SBC 5x00 Software Upgrade Procedure Upgrade Overview Non-Live Software Upgrade (Non-LSWU) Non-LSWU upgrade process requires taking the SBC 5x00 system offline to perform the application upgrade. This upgrade is usually performed on nonredundant or standalone SBC 5x00 systems. For more information on non-lswu procedure, refer to "Upgrading the SBC 5x00 Application Software using Platform Manager (Non-LSWU)" on page 5 33. 550-05334 Version 0.3 Release V03.00.00 4 3

Upgrade Overview Upgrade Sequence Upgrade Sequence The SBC 5x00 system must be loaded with firmware, OS and SBC 5x00 application software before upgrading the software. START: Upgrade to V03.00.00 BMC up to date? No Upgrade BMC See ConnexIP 5x00 Installation Guide Yes BIOS up to date? No Upgrade BIOS See ConnexIP 5x00 Installation Guide Yes OS up to date? No Upgrade OS See ConnexIP 5x00 Installation Guide Yes Proceed to Update NBS5x00 Application 4 4 550-05334 Version 0.3 Release V03.00.00

CHAPTER 5 Procedure Upgrade Overview This chapter describes the upgrade procedure for the firmware, SBC 5x00 operating system, and SBC 5x00 application software. Topics include: "Checking the Existing Software Version" on page 5 2 "Overview of an Upgrade Procedure" on page 5 3 "Updating BIOS Firmware" on page 5 11 "Upgrade and Re-installation of ConnexIP Operating System" on page 5 15 "Upgrading the SBC 5x00 Application Software" on page 5 29 "Reloading the SBC 5x00 Configuration" on page 5 27 550-05334 Version 0.3 Release V03.00.00 5 1

Upgrade Procedure Checking the Existing Software Version Checking the Existing Software Version The following procedure describes how to check the platform and application software version SBC 5x00. Checking the Software Version 1. Launch the Platform Manager as defined in "Launching the SBC 5x00 Platform Manager" on page 2 7. 2. Login to the Platform Manager using: Username: admin Password: Sonus12345 The Platform Manager main screen appears, as shown in Figure 5 38. You can view both the Platform Software Versions and Application Software Versions on the screen. FIGURE 5 38 Platform Manager Main Screen NOTE The EMA and database is bundled with the SBX package, and is not required to be upgraded separately. 5 2 550-05334 Version 0.3 Release V03.00.00

Overview of an Upgrade Procedure Upgrade Procedure Overview of an Upgrade Procedure The upgrade procedure of the SBX5x00 platform and application software involves the flow as below: 1. Upgrade the BMC on the Standby peer 2. Upgrade the BIOS on the Standby peer 3. Upgrade the OS on the Standby peer 4. Upgrade the BMC on the initial Active peer 5. Upgrade the BIOS on the initial Active peer 6. Upgrade the OS on the initial Active peer 7. Upgrade SBC 5x00 Application Software using LSWU or upgrade procedure using Platform Manager 550-05334 Version 0.3 Release V03.00.00 5 3

Upgrade Procedure Updating the BMC Firmware Updating the BMC Firmware Follow the steps to update the BMC firmware: 1. Obtain the BMC firmware image from the SalesForce customer portal and copy it to the local folder on the PC. 2. Upgrade the firmware to the latest version Obtaining BMC Firmware Image Download the BMC software file bmc5x00_<version_number>.rom from the Sonus salesforce.com site and copy it to the local folder on the PC. where <Version_Number> is current BMC software version. For example, the current BMC software version is bmc5x00_v2.0.0.rom. To determine the exact version requirements, refer to SBC 5x00 3.0 Release Notes. Upgrading the BMC Firmware Upgrading the BMC Firmware The following procedure describes how to upgrade the BMC firmware by using the BMC web GUI. 1. Login to the BMC as shown in Figure 5 39. Username: root Password: superuser FIGURE 5 39 SBC 5x00 BMC Login window 5 4 550-05334 Version 0.3 Release V03.00.00

Updating the BMC Firmware Upgrade Procedure Upgrading the BMC Firmware 2. The SBC 5x00 BMC main screen appears. Click the Remote Control tab to open the Remote Control screen. Click Server Power Control from the navigation pane to open the Power Control and Status screen as shown in Figure 5 40. FIGURE 5 40 Power Control and Status screen 3. Select Power Off Server - Orderly Shutdown radio button and click Perform Action, as shown in Figure 5 40. NOTE This action will only power off the host side of the ConnexIP, the BMC is still up. 550-05334 Version 0.3 Release V03.00.00 5 5

Upgrade Procedure Updating the BMC Firmware Upgrading the BMC Firmware 4. Click the Maintenance tab in the BMC GUI to enter the Maintenance screen as shown in Figure 5 41. FIGURE 5 41 Maintenance Screen NOTE Make sure that the Power Off Server - Orderly Shutdown option is selected in Remote Control screen Figure 5 40. If it is not selected, the following dialog box is displayed. Click OK. 5. Click Enter Update Mode and the Update Mode confirmation dialog box is displayed as shown in Figure 5 42. FIGURE 5 42 Update Mode confirmation dialog box 5 6 550-05334 Version 0.3 Release V03.00.00

Updating the BMC Firmware Upgrade Procedure Upgrading the BMC Firmware 6. Click OK.The Firmware Upload screen as shown in Figure 5 43 is displayed. FIGURE 5 43 Firmware Upload Screen 7. Click Browse to select the latest BMC firmware image that is stored on your local folder. Click Upload Firmware to upload the selected BMC image file as shown in Figure 5 44. FIGURE 5 44 Uploading BMC Firmware Image 550-05334 Version 0.3 Release V03.00.00 5 7

Upgrade Procedure Updating the BMC Firmware Upgrading the BMC Firmware 8. Click OK on the image verification dialog as shown in Figure 5 45. FIGURE 5 45 Image Verification Dialog 9. Verify whether the Existing Version and New Version fields in Firmware Verification section are different, as shown in Figure 5 46. If the versions are different, continue with the next step. FIGURE 5 46 Firmware Verification NOTE In the above figure, the firmware version is displayed only up to two digits. If you want to see the complete version information, use swinfo command. For details, see "Checking the Existing Software Version" on page 5 2. 10. Click Start Upgrade. Click OK on the warning dialog as shown in Figure 5 47. FIGURE 5 47 Warning Dialog WARNING Once the upgrade process starts, the screen should not be closed. 5 8 550-05334 Version 0.3 Release V03.00.00

Updating the BMC Firmware Upgrade Procedure Upgrading the BMC Firmware 11. The firmware upgrade process takes a few minutes. Progress of the upgrade is displayed in the Flash Status screen as shown in Figure 5 48. FIGURE 5 48 Flash Status Screen 12. When the firmware upgrade is complete, the following screen appears as shown in Figure 5 49. FIGURE 5 49 Firmware Upgrade Complete NOTE BMC will automatically reboot after the upgrade is completed. 13. To verify the BMC version, refer to "Checking the Existing Software Version" on page 5 2. 550-05334 Version 0.3 Release V03.00.00 5 9

Upgrade Procedure Updating the BMC Firmware NOTE For HA/redundant configuration, repeat the BMC upgrade on the active server. 5 10 550-05334 Version 0.3 Release V03.00.00

Updating BIOS Firmware Upgrade Procedure Updating BIOS Firmware The BIOS firmware is updated through the following steps: 1. Obtaining the BIOS firmware image from the SalesForce website and copying it to the local folder on the PC or remote server. 2. Upgrading the BIOS firmware to the latest version Obtaining BIOS Firmware Image Download the BIOS software file bios5x00_<version_number>.rom from the Sonus salesforce.com site and copy it to the local folder on a PC or remote server. where <Version_Number> is the current BIOS software version. For example, the current BIOS software version is bios5x00_v2.0.0.rom. To determine exact version requirements, refer to the SBC 5x00 3.0 Release Notes. Upgrading the BIOS Firmware Upgrading the BIOS Software The following procedure describes how to upgrade the BIOS firmware by launching the remote Java console on the PC. 1. Locate the BIOS update software from the local folder of the PC or remote server and secure copy to ConnexIP BIOS directory using the following command. % scp -P 2024 bios5x00_v2.0.0.rom root@<connexip_5x00_server_name>:/bios NOTE If the SBC 5x00 application has not been installed, there will be no network connectivity, hence a USB method is used to upgrade the BIOS. Refer to "Upgrading the BIOS Firmware" on page A 4. 550-05334 Version 0.3 Release V03.00.00 5 11

Upgrade Procedure Updating BIOS Firmware Upgrading the BIOS Software 2. Login to the BMC using: Username: root Password: superuser The SBC 5x00 BMC main screen appears. Click the Remote Control tab to open the Remote Control screen. Click Server Power Control from the navigation pane to open the Power Control and Status screen as shown in Figure 5 40. FIGURE 5 50 Power Control and Status screen 3. Select the Power Cycle Server radio button and click Perform Action, as shown in Figure 5 40. NOTE This action will only power off the host side of the ConnexIP, the BMC is still up. 4. Launch the remote console as defined in "Launching the Java Remote Console from the BMC" on page 2 10. 5. When the BIOS banner as shown in Figure 5 51 is displayed, press <F2> to enter into the BIOS configuration screen. FIGURE 5 51 BIOS Banner 5 12 550-05334 Version 0.3 Release V03.00.00

Updating BIOS Firmware Upgrade Procedure Upgrading the BIOS Software 6. Once the BIOS configuration screen is displayed, navigate to the left using the left arrow key to display Save & Exit menu, as shown in Figure 5 52. Select Built-in EFI Shell option in Boot Override menu and press <Enter>. FIGURE 5 52 BIOS Configuration screen - Save & Exit 7. Enter fs0: in EFI shell, which mounts the hard disk to the server as shown in Figure 5 53. FIGURE 5 53 Mounting the Hard Disk 550-05334 Version 0.3 Release V03.00.00 5 13

Upgrade Procedure Updating BIOS Firmware Upgrading the BIOS Software 8. Perform the upgrade in the shell as shown in Figure 5 54. fs0:\> updatebios.nsh bios5x00_v2.0.0.rom FIGURE 5 54 Upgrading the BIOS from Hard Disk CAUTION Power must be maintained to the server during the upgrade. Also make sure not to reboot the server during the upgrade. 9. Once the upgrade completes, enter reset -s to reboot the server. 10. To verify the BIOS version, refer to "Checking the Existing Software Version" on page 5 2. NOTE For HA/redundant configuration, repeat the BIOS upgrade on the active server. 5 14 550-05334 Version 0.3 Release V03.00.00

Upgrade and Re-installation of ConnexIP Operating System Upgrade Procedure Upgrade and Re-installation of ConnexIP Operating System This section provides you the information on the upgrade and reinstallation of the ConnexIP operating system. Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package Download the ConnexIP OS upgrade package from the SalesForce web portal to your local computer or server. Upload the file using the Platform Manager application to the SBC 5x00 host and perform the upgrade using the Platform Manager. This procedure will perform an incremental OS upgrade, preserving all existing system configuration and settings and the internal SSD drive will not be re-imaged. For ConnexIP OS v.1.8.0, the upgrade file is named as connexipos_1.8.0_amd64.deb. The following procedure describes how to upgrade the ConnexIP OS using ConnexIP OS upgrade package: Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package: 1. Download the latest version of.deb file from the SalesForce website to your local folder on a PC or remote server. 2. Launch the Platform Manager from the standby server BMC, as defined in "Launching the SBC 5x00 Platform Manager" on page 2 7. 550-05334 Version 0.3 Release V03.00.00 5 15

Upgrade Procedure Upgrade and Re-installation of ConnexIP Operating System Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package: 3. Login to the Platform Manager using: Username: admin Password: Sonus12345 The Platform Manager main screen appears, as shown in Figure 5 55. FIGURE 5 55 Platform Manager Main Screen 4. Click the Upload Files tab on the main screen to upload the files on SBC 5x00 box, as shown in the Figure 5 56. FIGURE 5 56 Upload Files Screen 5 16 550-05334 Version 0.3 Release V03.00.00

Upgrade and Re-installation of ConnexIP Operating System Upgrade Procedure Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package: 5. Click the Add files sub-tab from the Upload Files screen to select the SBC 5x00 OS upgrade package from your local PC or server, as shown in the Figure 5 57. FIGURE 5 57 Add Files Browse Screen NOTE The Upload Files >Add files tab will automatically upload the package files to /opt/sonus/external folder of SBC 5x00 box. 6. The SBC 5x00 OS Upgrade package are listed, as shown in the Figure 5 58. FIGURE 5 58 Add Files Main Screen 550-05334 Version 0.3 Release V03.00.00 5 17

Upgrade Procedure Upgrade and Re-installation of ConnexIP Operating System Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package: 7. Click the Admin tab to enter directly into the Application Control screen. Click Stop Application to stop the application on the standby server, as shown in the Figure 5 59. FIGURE 5 59 Application Control Screen 5 18 550-05334 Version 0.3 Release V03.00.00

Upgrade and Re-installation of ConnexIP Operating System Upgrade Procedure Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package: 8. To stop the application, the user has to provide the credentials and click Stop to continue the process, as shown in the Figure 5 60. FIGURE 5 60 Providing User Credentials to Stop the Application NOTE All the service affecting operation requires the user to provide the username and password to continue. 9. On the tab menu, click SW Install > Upgrade OS, as shown in Figure 5 61. Select the ConnexIP OS version to install and click Next. FIGURE 5 61 ConnexIP OS Upgrade Screen 550-05334 Version 0.3 Release V03.00.00 5 19

Upgrade Procedure Upgrade and Re-installation of ConnexIP Operating System Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package: 10. Confirm the upgrade process by providing your user credentials and click Upgrade, as shown in the Figure 5 62. FIGURE 5 62 Confirm OS Upgrade Screen The upgrade process starts and you can view the SBC 5x00 upgrade status on the screen, as shown in the Figure 5 63. FIGURE 5 63 Viewing Upgrade Status 5 20 550-05334 Version 0.3 Release V03.00.00

Upgrade and Re-installation of ConnexIP Operating System Upgrade Procedure Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package: 11. Once the system reboots, login to the Platform Manager, as shown in Figure 5 64. FIGURE 5 64 Platform Manager Login Screen 12. The new ConnexIP OS version is displayed on the Platform Software Versions section of the Software Versions tab, as shown in the Figure 5 65. FIGURE 5 65 Displaying New ConnexIP OS Version 13. Continue the same steps from step 4 to Step 13 in the "Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package" on page 5 15 on the active peer. Reinstalling the ConnexIP Operating System This section provides the information on reinstalling the ConnexIP OS using SalesForce customer portal. The reinsallation procedure consists of following steps. 550-05334 Version 0.3 Release V03.00.00 5 21

Upgrade Procedure Upgrade and Re-installation of ConnexIP Operating System 1. Saving the SBC 5x00 configuration 2. Reinstalling the ConnexIP operating system 3. Reloading the SBC 5x00 configuration WARNING Reinstalling the OS will format your disk and all data will be lost. Hence, it is recommended to save the configuration data on the temporary folder of the remote server before reinstalling the OS. This will allow the user to restore the original configuration data after the reinstallation. Saving the SBC 5x00 Configuration The following section describes how to save the existing SBC 5x00 configuration. Saving SBC 5x00 Configuration 1. Login to the SBC 5x00 active server CLI. Execute the following command to save the SBC 5x00 configuration. request system admin <SBC 5x00 Server Name> saveconfig where <SBC 5x00 Server Name> is the system name of the SBC 5x00 HA configuration, for example, BOSNBS01. admin@bosnbs01a> request system admin BOSNBS01 saveconfig This command will save the current configuration. Do you want to continue (yes/no) yes Proceeding result success reason Configuration Saved as /var/log/sonus/sbx/config/ config_bosnbs01_20110824_021127.tar.gz [ok][2011-08-24 13:42:01] admin@bosnbs01a> ------------------ NOTE This command saved the current configuration to a time stamped zipped tar file located in /var/log/sonus/sbx/config directory of SBC 5x00 local host. 5 22 550-05334 Version 0.3 Release V03.00.00

Upgrade and Re-installation of ConnexIP Operating System Upgrade Procedure Saving SBC 5x00 Configuration 2. Login to the remote server and copy the configuration file from target system to any temporary directory of remote server. Execute the following command from remote server: % scp -P 2024 root@<sbc 5x00 Hostname>:/var/log/sonus/sbx/ config/config_<sbc 5x00 Server Name>_20110824_021127.tar.gz / home/bob/sbc 5x00/config where <SBC 5x00 Server Name> is the system name of the SBC 5x00 HA configuration, for example, BOSNBS01. <SBC 5x00 Hostname> is the name of the active server, for example, BOSNBS01a. root@bosnbs01a's password: config_bosnbs01_20110824_021127.tar.gz 100% 1061KB 1.0MB/s 00:01 Reinstalling the ConnexIP Operating System The following procedure describes how to reinstall the ConnexIP OS via the Sonus SalesForce customer portal. For information on getting the ConnexIP OS from the Sonus SalesForce customer portal, contact Sonus customer support. NOTE Reinstallation process is not mandatory, unless the internal SSD drive has not been replaced or re-imaged. The following procedure describes how to reinstall the ConnexIP OS. Reinstalling the ConnexIP OS Using ISO Image 1. Download the SBC 5x00 software files: connexip-os-x86_64- <Version_Number>.iso and connexip-os-x86_64- <Version_Number>.md5 from the Sonus salesforce.com site. where: <Version_Number> is current OS software version. For example, the.iso file version is connexip-os-x86_64-v1.8.0.iso and.md5 file version is connexip-os-x86_64-v1.8.0.md5. To determine the exact version requirements, refer to SBC 5x00 3.0 Release Notes. 2. Copy the ConnexIP OS install images to the local access folder of PC or remote server. 3. Launch the JViewer Remote Console through the BMC. Refer to "Launching the Java Remote Console from the BMC" on page 2 10. 550-05334 Version 0.3 Release V03.00.00 5 23

Upgrade Procedure Upgrade and Re-installation of ConnexIP Operating System Reinstalling the ConnexIP OS Using ISO Image 4. Select Device in the JViewer and click Redirect ISO as shown in Figure 5 66. This mounts the ISO image from the local PC. FIGURE 5 66 Mounting ISO Image 5. Reboot the system from JViewer by executing the following command: # reboot 6. Press <F2> to enter the BIOS configuration screen when the BIOS banner is displayed as shown in Figure 5 67. FIGURE 5 67 BIOS Configuration Screen 5 24 550-05334 Version 0.3 Release V03.00.00

Upgrade and Re-installation of ConnexIP Operating System Upgrade Procedure Reinstalling the ConnexIP OS Using ISO Image 7. Select AMI Virtual CDROM 1.00 from Save & Exit menu to boot from the virtual CD drive, as shown in the Figure 5 68. This will direct the server to boot from the redirected ConnexIP OS ISO image. FIGURE 5 68 Booting from Virtual CD Drive 8. Select Install in the Sonus ConnexIP Installer Boot menu and press <Enter> to start the installation as shown in Figure 5 69. FIGURE 5 69 Sonus ConnexIP Installer Boot Menu 550-05334 Version 0.3 Release V03.00.00 5 25

Upgrade Procedure Upgrade and Re-installation of ConnexIP Operating System Reinstalling the ConnexIP OS Using ISO Image 9. Select American English from Keymap to use, as shown in Figure 5 70 and press <Enter>. FIGURE 5 70 Keymap Menu 10. The automated installation starts, as shown in Figure 5 71. FIGURE 5 71 Installation Progress Screen NOTE After the installation is completed, the server reboots automatically. 5 26 550-05334 Version 0.3 Release V03.00.00

Upgrade and Re-installation of ConnexIP Operating System Upgrade Procedure NOTE For HA configuration, repeat the ConnexIP OS reinstall on the standby server. Reloading the SBC 5x00 Configuration Reloading SBC 5x00 Configuration The following section describes how to reload a saved configuration. This is required after performing a full reinstallation of the ConnexIP OS or SBC 5x00 application. The following procedure describes how to reload the saved SBC 5x00 configuration. 1. Login to the remote server where you have copied the configuration files as specified in "Saving the SBC 5x00 Configuration" on page 5 22. Execute the following commands to copy the files to your SBC 5x00 system: % scp -P 2024 /home/bob/sbc 5x00/config config_bosnbs01_20110404_134150.tar.gz root@<sbc 5x00 Server Name>:/var/log/sonus/sbx/config/ where <SBC 5x00 Server Name> is the system name of the SBC 5x00 HA configuration, for example, BOSNBS01. root@bosnbs01a's password: config_bosnbs01_20110404_134150.tar.gz 100% 1061KB 1.0MB/s 00:00 550-05334 Version 0.3 Release V03.00.00 5 27

Upgrade Procedure Upgrade and Re-installation of ConnexIP Operating System Reloading SBC 5x00 Configuration 2. Login to the SBC 5x00 CLI and load the configuration by executing the following CLI command. admin@bosnbs01a> request system admin <SBC 5x00 Server Name> loadconfig filename config_<sbc 5x00 Server Name>_20110824_021127.tar.gz This command will load the last saved configuration and restart the applications on active/standby servers. Do you want to continue (yes/no) y Proceeding result success reason Starting DB restoration from: config_<sbc 5x00 Server Name>_20110824_021127.tar.gz please check /var/log/messages for progress Saved configuration files: admin@bosnbs01a> show table system savedconfiglist INDEX FILE NAME SIZE ------------------------------------------------------- 1 config_bosnbs01_20110824_021127.tar.gz 1061 KBytes where <SBC 5x00 Server Name> is the system name of the SBC 5x00 HA configuration, for example, BOSNBS01. WARNING This command restarts the SBC 5x00 application and is service impacting. The application running on both the active and standby will be restarted. All calls will be terminated. 5 28 550-05334 Version 0.3 Release V03.00.00

Upgrading the SBC 5x00 Application Software Upgrade Procedure Upgrading the SBC 5x00 Application Software Upgrading SBC 5x00 Application Software The following procedure describes how to upgrade the SBC 5x00 application software. 1. Save the existing configuration as described in "Saving the SBC 5x00 Configuration" on page 5 22. 2. There are 2 supported procedures to upgrade the SBC 5x00 application software: Using the Integrated Live Software Upgrade (LSWU), refer to "Upgrading SBC 5x00 Application Software using LSWU Procedure" on page 5 29. Using the Platform Manager, refer to "Upgrading the SBC 5x00 Application Software using Platform Manager (Non-LSWU)" on page 5 33. If live software upgrade is not required, then the Platform Manager procedure is recommended. Upgrading SBC 5x00 Application Software using LSWU Procedure The steps below describe the procedure to perform SBC 5x00 Live Software Upgrade (LSWU). Prerequisites 1. Check the version of SBC 5x00 OS on both the servers: v1.8.0 For more information on upgrading the OS, refer to "Upgrading the ConnexIP OS through ConnexIP OS Upgrade Package" on page 5 15. 2. Check the version of BMC and BIOS firmware on both the servers. V2.0 for BMC and V2.0 for BIOS. For more information on upgrading the BMC and BIOS, refer to "Overview of an Upgrade Procedure" on page 5 3 and "Updating BIOS Firmware" on page 5 11. 3. The SBC 5x00 system should be running in redundant mode. Verify the system status by using the following CLI commands: show table system serverstatus Example: 550-05334 Version 0.3 Release V03.00.00 5 29

Upgrade Procedure Upgrading the SBC 5x00 Application Software > admin@bosnbs01a> show table system serverstatus MGMT PLATFORM APPLICATION REDUNDANCY NAME HW TYPE SERIAL NUM PART NUM VERSION VERSION ROLE ---------------------------------------------------------------------------- -------------- BOSNBS01a SBC 5x00 2044090074 821-00430 V08.00.00A110 V02.00.06R000 active BOSNBS01b SBC 5x00 2052090007 821-00430 V08.00.00A110 V02.00.06R000 standby show table system syncstatus Example: > admin@bosnbs01a> show table system syncstatus SYNC MODULESTATUS ------------------------------------------- Policy DatasyncCompleted Disk MirroringsyncCompleted Configuration DatasyncCompleted Call/Registration DatasyncCompleted 4. Verify that at least one management port should be active on each server using the following CLI command: show table system ethernetport mgmtportstatus Example: > admin@bosnbs01a> show table system ethernetport mgmtportstatus CEPORT IF NAMENAMEINDEX MAC ADDRESS LINK STATE ------------------------------------------------------------- BOSNBS01a mgt0 1 0:10:6b:2e:e6:9e admnenabledportup BOSNBS01a mgt1 2 0:10:6b:2e:e6:9f admnenabledportup BOSNBS01b mgt0 3 0:10:6b:2e:e5:ea admnenabledportup BOSNBS01b mgt1 4 0:10:6b:2e:e5:eb admnenabledportup 5. Exit from the CLI 6. Re-login to the CLI and continue with the upgrade procedure Transfer the package to target servers 1. Transfer the release package (sbx-v03.00.00-r000.x86_64.tar.gz) to the ConnexIP host at: /opt/sonus/external This must be done on both the active and standby server. 5 30 550-05334 Version 0.3 Release V03.00.00

Upgrading the SBC 5x00 Application Software Upgrade Procedure Live software upgrade of application 1. At the CLI prompt, first start the LSWU process on the standby server using the following command. > request system serveradmin <standbyservername> startsoftwareupgrade <package name> Example: > request system serveradmin BOSNBS01b startsoftwareupgrade package sbx-v03.00.00- R000.x86_64.tar.gz NOTE The package name should not contain the package path. 2. Monitor LSWU status as follows: To monitor overall system status: > show table system softwareupgradestatus To monitor individual server status: > show table system serversoftwareupgradestatus To monitor current server status: > show table system serverstatus Upgrade logs can be found at: /opt/sonus/staging/upgrade.out on the server that is being upgraded. Once the secondaryupgradestatus state changes to Upgraded, proceed with the active server upgrade. NOTE This step will cause an automatic switchover and the active role will be assigned to the original standby which is already upgraded. 3. Upgrade the Active Server using the following command on CLI. > request system serveradmin <activeservername> startsoftwareupgrade <package name> Example: > request system serveradmin BOSNBS01a startsoftwareupgrade package sbx-v03.00.00- R000.x86_64.tar.gz 4. Commit Software Upgrade. Once both servers have been upgraded, commit the software upgrade using the following command: 550-05334 Version 0.3 Release V03.00.00 5 31

Upgrade Procedure Upgrading the SBC 5x00 Application Software > request system admin <systemname> commitsoftwareupgrade Example: > request system admin BOSNBS01 commitsoftwareupgrade This makes the software upgrade persistent across server reboots. NOTE Rebooting the upgraded server before issuing commitsoftwareupgrade will automatically revert back to the previous release. During upgrade, configuration changes are not allowed. WARNING The show table/status addresscontext <name> zone <name> and show table/status global callrouting CLI commands are not supported in LSWU process. The CLI commands which are supported in LSWU process are: show status system show table system show table global call* show table/system oam 5 32 550-05334 Version 0.3 Release V03.00.00

Upgrading the SBC 5x00 Application Software Upgrade Procedure Revert to previous version Once the upgrade is committed, the system can be reverted to the previous software version. Any configuration changes since the last upgrade will be lost. WARNING Warning: This procedure will be service impacting. 1. At the CLI prompt, execute the following command to revert to the previous version: > request system admin <systemname> revertsoftwareupgrade This will start the revert process on both servers, each server will reboot. 2. Once CLI connectivity resumes the revert status can be monitored as follows: To monitor overall system status: > show table system softwareupgradestatus To monitor individual server status: > show table system serversoftwareupgradestatus 3. Revert logs can be found at: /opt/sonus/staging/revert.out on each of the servers. Upgrading the SBC 5x00 Application Software using Platform Manager (Non-LSWU) The following procedure describes the Non-LSWU upgrade of the SBC 5x00 application software using the Platform Manager: Upgrading the SBC 5x00 Application through Platform Manager: 1. Download the latest SBC 5x00 application version from the SalesForce website to your local folder on a PC or remote server. 2. Launch the Platform Manager from the active server BMC, as defined in "Launching the SBC 5x00 Platform Manager" on page 2 7. 550-05334 Version 0.3 Release V03.00.00 5 33

Upgrade Procedure Upgrading the SBC 5x00 Application Software Upgrading the SBC 5x00 Application through Platform Manager: 3. Login to the Platform Manager using: Username: admin Password: Sonus12345 The Platform Manager main screen appears, as shown in Figure 5 72. FIGURE 5 72 ConnexlP Manager Main Screen 4. Click Upload Files tab in the main screen to upload the files to the SBC 5x00 box, as shown in the Figure 5 73. FIGURE 5 73 Upload Files Screen 5 34 550-05334 Version 0.3 Release V03.00.00

Upgrading the SBC 5x00 Application Software Upgrade Procedure Upgrading the SBC 5x00 Application through Platform Manager: 5. Click Add files sub-tab from the Upload Files screen to browse the SBC 5x00 application upgrade package from your local PC or server, as shown in the Figure 5 74. FIGURE 5 74 Add Files Browse Screen NOTE The Upload Files >Add files tab will automatically upload your files to /opt/sonus/external folder of SBC 5x00 box. 6. The SBC 5x00 software application upgrade package will be listed, as shown in the Figure 5 75. FIGURE 5 75 Add Files Main Screen 550-05334 Version 0.3 Release V03.00.00 5 35

Upgrade Procedure Upgrading the SBC 5x00 Application Software Upgrading the SBC 5x00 Application through Platform Manager: 7. Click Admin tab to enter directly into the Application Control screen. Click Stop Application button to stop the application on the active server, as shown in the Figure 5 76. FIGURE 5 76 Application Control Screen NOTE For HA configuration, the Stop Application operation will switchover the process to the Standby server. 8. To stop the application, the user has to provide the credentials and click Stop to continue the process, as shown in the Figure 5 77. FIGURE 5 77 Providing User Credentials to Stop the Application NOTE All the service affecting operation requires the user to provide the username and password to continue. 5 36 550-05334 Version 0.3 Release V03.00.00

Upgrading the SBC 5x00 Application Software Upgrade Procedure Upgrading the SBC 5x00 Application through Platform Manager: 9. Click SW Install tab. Then click Upgrade NBS Application sub-tab, as shown in Figure 5 78. Select a NBS Application Version to upgrade and click Next button. FIGURE 5 78 SBC 5x00 Application Upgrade Screen 550-05334 Version 0.3 Release V03.00.00 5 37

Upgrade Procedure Upgrading the SBC 5x00 Application Software Upgrading the SBC 5x00 Application through Platform Manager: 10. Confirm the Upgrade process by providing your user credentials and click Upgrade button, as shown in the Figure 5 62. FIGURE 5 79 Confirm OS Upgrade Screen This will start the Upgrade process and you can view the SBC 5x00 application upgrade status on the screen, as shown in the Figure 5 63. FIGURE 5 80 Viewing Installation Status 5 38 550-05334 Version 0.3 Release V03.00.00

Upgrading the SBC 5x00 Application Software Upgrade Procedure Upgrading the SBC 5x00 Application through Platform Manager: 11. Login again into the Platform Manager, after the reboot is completed, as shown in Figure 5 64. FIGURE 5 81 Platform Manager Login Screen 12. The new SBC 5x00 OS version will be displayed on the Platform Software Versions section of the Software Versions tab, as shown in the Figure 5 65. FIGURE 5 82 Displaying New ConnexIP OS Version 13. Repeat the same steps from Step 3 to Step 12 in the "Upgrading the SBC 5x00 Application Software using Platform Manager (Non-LSWU)" on page 5 33 for the active peer. 550-05334 Version 0.3 Release V03.00.00 5 39

Upgrade Procedure Upgrading the SBC 5x00 Application Software 5 40 550-05334 Version 0.3 Release V03.00.00

APPENDIX A Firmware and OS Upgrade using a USB Flash Drive Overview The firmware upgrade is processed in two different methods. The firmware image is downloaded either from the website or use a Sonus supplied USB flash drive with the firmware images. Normally the Sonus supplied USB is used to install the software from the scratch or the user is unable to download the image from the website because the filesize is too large or the website is not working properly. This chapter explains how to upgrade the BMC, BIOS and ConnexIP operating system using a Sonus supplied USB flash drive.the Sonus supplied USB flash drive can be used in the following ways: 1. The Sonus USB flash drive can be mounted on the ConnexIP device USB port 2. The Sonus USB flash drive can be mounted on your PC 550-05334 Version 0.3 Release V03.00.00 A 1

Mounting the USB Flash Drive into the ConnexIP Device USB Port Mounting the USB Flash Drive into the ConnexIP Device USB Port The following procedure describes how to use the Sonus supplied USB flash drive on the ConnexIP Device USB Port. Mounting the Sonus supplied USB Flash Drive on the ConnexIP USB Port 1. Insert the Sonus supplied USB flash drive into Sonus ConnexIP device USB port. 2. Launch the remote console as defined in "Launching the Java Remote Console from the BMC" on page 2 10. 3. In JViewer window, execute the following command to mount the USB flash drive. # mount /dev/sdb2 /media/usb 4. Copy the files from the Sonus supplied USB flash drive to the /opt/sonus folder of the ConnexIP device: # cp -r /media/usb/* /opt/sonus 5. Unmount the USB flash drive from the device using the following command: # umount /dev/sdb2 A 2 550-05334 Version 0.3 Release V03.00.00

Upgrading the BMC firmware Upgrading the BMC firmware The following procedure describes how to upgrade the BMC firmware using the image located in a Sonus supplied USBflash drive. Upgrading the BMC Firmware using a Sonus supplied USB Flash Drive 1. Insert the Sonus supplied USB flash drive containing the BMC firmware on the PC. 2. The BMC software will be located in the firmware folder on the Sonus supplied USB flash drive. 3. Follow the same steps from 2 to 14 involved in "Upgrading the BMC Firmware" on page 5 4. NOTE For HA/redundant configuration, repeat the BMC upgrade on the active server. 550-05334 Version 0.3 Release V03.00.00 A 3

Upgrading the BIOS Firmware Upgrading the BIOS Firmware The following procedure describes how to upgrade the BIOS firmware using a Sonus supplied USB flash drive on the PC. Upgrading the BIOS Software from Sonus supplied USB Flash Drive 1. Insert the Sonus supplied USB flash drive containing the BIOS firmware into the PC. 2. Login to the BMC using: Username: root Password: superuser The SBC 5x00 BMC main screen appears. Click the Remote Control tab to open the Remote Control screen. Click Server Power Control from the left tree menu to open the Power Control and Status screen as shown in Figure A 1. FIGURE A 1 Power Control and Status screen 3. Select Power Cycle Server radio button and click Perform Action button, as shown in Figure A 1. NOTE This action will only power off the host side of the ConnexIP, the BMC is still up. A 4 550-05334 Version 0.3 Release V03.00.00

Upgrading the BIOS Firmware Upgrading the BIOS Software from Sonus supplied USB Flash Drive 4. Launch the remote console as defined in "Launching the Java Remote Console from the BMC" on page 2 10. 5. Select Device in the JViewer and click Redirect Floppy/USB as shown in Figure A 2. This mounts the PC USB drive as a remote drive. FIGURE A 2 Console Redirection Screen 6. When the BIOS banner as shown in Figure A 3 is displayed, press <F2> to display the BIOS configuration screen. FIGURE A 3 BIOS banner 550-05334 Version 0.3 Release V03.00.00 A 5

Upgrading the BIOS Firmware Upgrading the BIOS Software from Sonus supplied USB Flash Drive 7. Once the BIOS configuration screen is displayed, navigate to the left using left arrow key to display Save & Exit menu, as shown in Figure A 4. Select Built-in EFI Shell option in Boot Override and press <Enter>. FIGURE A 4 BIOS Configuration screen - Save & Exit A 6 550-05334 Version 0.3 Release V03.00.00

Upgrading the BIOS Firmware Upgrading the BIOS Software from Sonus supplied USB Flash Drive 8. Enter fs1: at the Shell> prompt if using a mounted USB drive as shown in Figure A 5. FIGURE A 5 Mounting a USB into the BIOS Shell 9. Enter cd firmware at the fs1:\> prompt to select the firmware directory as shown in Figure A 6. FIGURE A 6 Firmware Directory Screen 550-05334 Version 0.3 Release V03.00.00 A 7

Upgrading the BIOS Firmware Upgrading the BIOS Software from Sonus supplied USB Flash Drive 10. Perform the upgrade by entering the following command as shown in Figure A 7. updatebios.nsh bios5x00-<bios_version>.rom FIGURE A 7 Upgrading using updatebios.nsh Script CAUTION Power must be maintained to the server during the upgrade. Also make sure not to reboot the server during the upgrade. 11. After the upgrade completes, enter reset -s to reboot the server. 12. To verify the BIOS version, refer to "Checking the Existing Software Version" on page 5 2. NOTE For HA/redundant configuration, repeat the BIOS upgrade on the active peer. A 8 550-05334 Version 0.3 Release V03.00.00

Upgrading the SBC 5x00 Operating System Upgrading the SBC 5x00 Operating System The ConnexIP OS is updated using the deb package from a Sonus supplied USB flash drive. This will perform an incremental OS upgrade preserving all existing system configuration and settings. The internal SSD drive will not be re-imaged. For ConnexIP OS v.1.8.0, the upgrade file is named: connexipos_1.8.0_amd64.deb. The following procedure describes how to upgrade the SBC 5x00 OS using the deb package from a Sonus supplied USB flash drive: Upgrading the SBC 5x00 OS from a Sonus supplied USB flash drive: 1. Insert the Sonus supplied USB flash drive containing the OS deb package into the PC. 2. Launch the remote console as defined in "Launching the Java Remote Console from the BMC" on page 2 10. 3. Select Device in the JViewer and click Redirect Floppy/USB as shown in Figure A 2. This mounts the Sonus supplied USB drive as a remote drive. FIGURE A 8 Console Redirection Screen 4. Mount the Sonus supplied USB flash drive into your PC using the following command. # mount /dev/sdb /media/usb 550-05334 Version 0.3 Release V03.00.00 A 9

Upgrading the SBC 5x00 Operating System Upgrading the SBC 5x00 OS from a Sonus supplied USB flash drive: 5. Copy the OS deb package upgrade software to the ConnexIP active and standby* servers /opt/sonus directory using the following command: # cp /media/usb/connexip/connexip-os_<version>_amd64.deb /opt/sonus where: <version> is current ConnexIP OS version. For example, if the OS version is 1.8.0, then the.deb file version is connexip-os_1.8.0_amd64.deb. To determine the exact version requirements, refer to latest SBC 5x00 3.0 Release Notes. Note: *If updating a standalone system proceed to step#10 6. Stop the application on the standby server using the following command: # service sbx stop 7. Upgrade the OS on the standby server using the following command: # dpkg i /opt/sonus/connexip-os_<version>_amd64.deb where: <version> is current ConnexIP OS version. You will be prompted to reboot the system. Type y to reboot the system. 8. After the server has rebooted, verify the installed OS version using the following command: cat /etc/connexip_os_version or swinfo 9. Wait for the system to fully synchronize. To verify the system synchronization, use the following command: > show table system syncstatus Verify all status is synccompleted. Example: > admin@bosnbs01b> show table system syncstatus SYNC MODULESTATUS ------------------------------------------- Policy DatasyncCompleted Disk MirroringsyncCompleted Configuration DatasyncCompleted Call/Registration DatasyncCompleted 10. Stop the application on the active server using the following command: # service sbx stop A 10 550-05334 Version 0.3 Release V03.00.00

Upgrading the SBC 5x00 Operating System Upgrading the SBC 5x00 OS from a Sonus supplied USB flash drive: 11. Upgrade the OS on the initial active server using the following command: # dpkg i /opt/sonus/connexip-os_<version>_amd64.deb where: <version> is current ConnexIP OS version. You will be prompted to reboot the system. Type y to reboot the system. 12. After the server has rebooted, verify the installed OS version using the following command: cat /etc/connexip_os_version or swinfo 550-05334 Version 0.3 Release V03.00.00 A 11

Upgrading the SBC 5x00 Operating System A 12 550-05334 Version 0.3 Release V03.00.00