MOHAVE COMMUNITY COLLEGE GOVERNING BOARD AGENDA Interactive Television (ITV) Originating at the Bullhead City Campus, Room # 502 Tuesday, October 11, 2005, 1 p.m. Kingman Campus, ITV Room # 502 Lake Havasu City Campus, ITV Room # 502 North Mohave Campus, ITV Room # 101 (Action Items are in bold print) I. Call to Order (Sally Eggers-Hero, Governing Board President) II. III. IV. Pledge of Allegiance Roll Call (Marilyn D. Van Vliet, Recorder) Approval of Meeting Minutes Approval of the minutes of the September 13, 2005 meeting (Appendix 1) Move to approve the minutes of the September 13, 2005 meetings as presented. Move to approve the minutes of the September 13, 2005 meetings with the following modification(s): V. Audience of Any Citizen [NOTE: This is an opportunity for any citizen to address the Board on any matter of concern to the citizen. The Board will listen to the remarks, but cannot respond or answer questions. Unless the matter is already on the agenda for action, no action can be taken other than to instruct staff to include the matter on a future agenda. The President of the Board may limit the time for individual presentations and may limit the total time for all presentations. Citizens wishing to comment will be limited to one opportunity to speak. During Interactive Television (ITV) meetings, the chair will query each campus for those who wish to speak.] VI. Board Reports (Sally Eggers-Hero, President of the Board) No report. VII. President s Report (Dr. Tom Henry, College President) A. Arizona Community College Association (Henry) B. Legislative Forum (Henry)
2 The college hosted a forum for the Joint Legislative Ad Hoc Task Force on Higher Education Reform at the Bullhead City Campus on September 29, 2005. The task force is co-chaired by Representative Laura Knaperek and Senator Linda Gray. The two sessions, one for employees and students and the other for the general public, were successful, with college employees and students and members of the public asking questions and offering comments. C. Tax Appeal Notice (Appendix 2) (Henry) The Mohave County Attorney has advised the college that a tax appeal case set for trial in January 2006 may have an impact on the college. If the case is successful, the college may be required to refund $97,000 for 2003 and 2004 and see a reduction of $12,000 for 2005. D. Tactical Planning Initiative (Appendix 3) (Henry) The college annually sets tactical planning goals as a methodology for accomplishing needed tasks. Managers are identified and held to deadlines for completing goals. In 2004-05, the college completed 148 of 167 goals. The appendix lists the tactical planning initiative for 2005-06. E. Cornfest (Henry) The annual Mohave Valley Cornfest took place on the Bullhead City campus on September 30 and October 1. The event was quite successful, with overflow crowds and substantial funds raised for local charities. F. Office of Institutional Effectiveness (Ruth Ann Wilson, Assistant to the President for Institutional Effectiveness) The Office of Institutional Effectiveness provided information to the following external agencies: 1. Annual compilation of data for Carl Perkins reporting 2. Integrated Postsecondary Education Data System (IPEDS) fall collection 3. State audited 2004-05 FTSE data 4. Legislative requests a. Dual Enrollment b. Under 18 Report c. State High School Report 5. DOE Crime Statistics Reporting In addition, the Office provided the college with information for specialized reporting: 1. College performance measurements 2. Population growth projections for facilities planning 3. Fall enrollment analysis 4. Alumni information 5. Curricula development G. Marketing (Charlotte Keller, Assistant to the President for Public Information) 2
3 Web Site Marketing Plan For the next three months, heavy concentration will be placed by the Marketing and Public Information team, in conjunction with Technical Support Services and the Web Subcommittee, on a planned revamp of the Mohave Community College web site. The revamp is targeted for completion in January to coincide with the launch of the new Myhave portals for students and MCC employees. By channeling students and employees to the information they specifically need on the web site through their own portals, many of the links on the home page will be relocated and the home page, in fact the entire site, will be streamlined and more efficient for both students and outside visitors to the site. Timing the revamp of the look and content on the site with the portal launch will minimize the change factor for regular visitors to the web site. The language throughout the site will be changed to a person-to-person conversation that applies the principles of sales and marketing, to encourage our visitors to become students, faculty and participants in our special events. Graphically consistent templates will be developed and deployed to bring continuity to the site. Information will be digested down to clear and concise bullet points that link deeper to provide more information for those who seek it. Once the revamp is complete, updates will be directed from department content administrators to the Marketing and Public Information Office to facilitate prompt execution that is consistent with the new structure of the site. In addition, the site will be critically analyzed and restructured to assure optimum visibility to Internet search engines for all areas of the web site. The Internet has become the most powerful, most cost-effective tool in marketing today. The proposed changes will convert the site, which is primarily informational, to a promotional and student-services resource that will help to increase enrollment, student retention and public awareness of MCC s services and offerings. H. College Advancement (Appendix 4) (Dan Messersmith, Assistant to the President for College Advancement) Grants The College Advancement Office continues to vigorously pursue grant opportunities for the future and has numerous proposals in various stages of progress. Two notes of interest include the receipt of a grant from the Western Arizona Health Education Center for $5,000 (for nursing lab upgrades) and a proposal to the National Endowment for the Humanities of $160,000 for a two-year grant for teaching and learning resources and curriculum development in the area of film. The Board will be kept informed of other successes and progress in this area throughout the year. Foundation 3
4 The MCC Foundation board met on September 22nd and endorsed a schedule of actions that the College Advancement Office will take this year as part of the college s tactical plan. VIII. Instructional Services (Dr. Don Puyear, VP for Instruction & Extended Studies) A. Nursing Graduates (Puyear) The nursing program graduates for 2004-05 is 23 certificates and 73 associate degree nurses. B. Northcentral University (Puyear) The college has entered into an articulation agreement with Northcentral University of Prescott, Arizona. The totally online university provides Mohave County residents with even more opportunities to pursue higher education beyond the associate degree. C. Culinary Arts (Brad Littlejohn) Four classes have completed the Culinary Arts program at Mohave Community College. Since the beginning, employers have provided positive comments about students who completed the program. Job placement has been 100%. More than half of the students in the program had no prior experience and were not from the casinos. Of the 33 students completing the program, eight are now in management positions. One program completers is in Michigan working for a country club and one is in California working for the Madonna Inn, a fine dining restaurant. One student is taking business classes at MCC so she can start her own catering business. Employers and advisory committee members report exceptional approval of the program. Steve Cox (Executive Chef, Colorado Belle) has provided great support, and six Colorado Belle employees have completed the program. Of the 33 students completing the program, eight work for the Colorado Belle. Executive Chef Eric Smith of the Edgewater Casino has supported the program by sending three of his Sous Chefs through the last class. Chef Smith is also implementing some of the program material in his operations, like the cost and yield cards for meat. Many of the students who have enrolled want to start a career or are changing careers. The rest want to advance in their current careers. Parents call for information and many calls are from out of state. Students have learned that this program is career-oriented and is current with the trends of food preparation. Students in the program understand that there is a satisfying career in culinary arts. D. Distance Education (Dr. Diana Stithem, Dean of Distance Education) Distance Education continues to provide quality instruction, ongoing improvement in instruction, and quality support for all distance-delivered courses. To this end, Distance Education is strategically undertaking several initiatives this academic year. 4
5 The efforts will strengthen DE course delivery, instructional quality, timeliness, and assessment. Included in the process are a methodical review of current MCC distance education delivery systems centered on the quality assurance model, best practices for evaluating and improving online instruction, additional automation of online processes, and a the start-up of a new strategic planning cycle. E. Continuing Education (Joe Fleishman, Dean of Continuing Education) The initiatives for Continuing Education are: Increase the number of businesses that select Mohave Community College as the primary provider of effective, high quality and affordable training for employees. Work in conjunction with the MCC Small Business Development Center in expanding comprehensive business services county-wide. Increase community awareness of the training services available to businesses through the Office of Continuing Education through comprehensive and on going marketing initiatives. Foster increased access to Department of Commerce Jobs Training Grants. Develop a variety of new training partnerships with external partners. Ensure continuing education staff possesses both the skills and knowledge necessary to function in an effective and professional manner. Function as a link between the college and business community in fulfilling the training/educational needs of the residents of Mohave County. F. Library Services (Robert Shupe, Dean of Library Services) Significant Progress and Projects during the 2004-05 academic year: Participated in, contributed to and received the Library Assessment Report, conducted by Sungard Collegis Developed proactive responses to the recommendations of the Collegis Assessment Report Created tactical plan for 2005-06 academic year from the Collegis Assessment Report Provided significant amount of data in response to and as part of the National League of Nursing accreditation visit and self-study Provided extended public service hours in the campus libraries during the last two weeks of the semester for study purposes Provided in-depth customer service and basic reference training to all library staff, including student assistants Master s degreed librarians received training in utilizing BlackBoard Established Caregiver Zones for online and printed information for caring for the elderly, through a WACOG grant 5
6 Participated in and have hosted monthly meetings of the Benefits Checkup Advisory Committee as a result of an initiative out of the Governor s Office on Aging to help citizens learn through an online reporting system what benefits they may qualify for Extensively worked with and supported the MCC Foundation to convene the Lake Havasu Storytelling Festival Worked with other departments on the Bullhead Campus to initiate the Talking Loudly in the Library series (open poetry night once a month in the library) Partnered with members of the Mohave Library Alliance to convene the Kingman Area Books Are Magic Festival (KABAM Fest!) The College was awarded a grant for Cultural Diversity Series through the State Library, for the Lake Havasu Campus ($4,740) The College was awarded a grant for the KABAM Fest! through the State Library, for the Kingman Campus service area ($5,000) Tactical Planning Initiatives for the 2005-06 academic year: Establish a college-wide Library Services Subcommittee of Management Council Establish a college-wide Library Technical Subcommittee of the Technology Support Services Advisory Committee (TSSAC) Establish a set of Information Literacy (IL) recommendations students are required to meet as part of completing specific courses, certificates and degrees Establish a series of Information Literacy seminars, free of charge to faculty, students and the general public, to be taught by Master s degreed librarians Create an RFP (Request for Proposal) for a new web-based library administrative system Integrate Library Services products with the CampusEAI Oracle portal Establish a grants target list and a timeline for submitting grant proposals Establish partnerships with the Mohave County Library System for shared collection, technology, facilities, and service. Progress Report Regarding Tactical Planning Initiatives: The Library Services Committee has started meeting. It is committed to helping ensure that effective and quality library service is provided to the students, faculty and staff of Mohave Community College, and to the general public in our service area. This committee is chaired by Robert Shupe and reports to Management Council. The Library Technology Committee has started meeting. It is committed to the effective use and application of technology to support access and retrieval of needed information by students, staff and the general public. This committee is chaired by Bruce Carter and reports to the Technical Support Services Advisory Committee (TSSAC). A set of Information Literacy (IL) recommendations as to what students should be required to meet as part of completing specific courses has been developed and submitted, and is now under review. 6
7 A series of non-credit Information Literacy Seminars, free of charge to faculty, students and the general public and taught by Master s degreed librarians, is beginning in October. An RFP for a new web-based integrated library system is in progress, with sample RFPs from other libraries being studied. Integration of Library Services online resources with the CampusEAI Oracle portal will occur in January (when the portal is implemented college-wide). A target list of grants and a timeline for submitting grant proposals pertaining to Library Services will be established in October Robert Shupe is meeting with the Director of Mohave County District Library to establish partnerships and collaborative efforts. IX. Student Services (Billy Bates, VP of Student Services) A. Student Services (Bates) No Report. B. Louisiana Student (Bates) MCC welcomed Katie Nosewicz, from New Orleans, Louisiana and a Hurricane Katrina survivor, into the Nursing Program at Bullhead City campus this fall. Ms. Nosewicz had been accepted into a two year associate degree nursing program at Charity Hospital School of Nursing in New Orleans and had begun her first core nursing class when the hurricane hit. Both the hospital and the school were destroyed. Ms. Nosewicz searched for schools in Texas and Louisiana without success, then found the MCC posting on the National Student Nurse Organization website and contacted the college. The college and many others have been instrumental in assisting her relocation to MCC. Sponsorships for tuition, fees, supplies, and living expenses have been provided by the MCC Foundation Glen Henry Emergency Fund, the MCC Foundation, the MCC Board of Governors Scholarship Fund, Barnes & Noble Bookstore, BHHC Legacy Foundation, Western Arizona Regional Medical Center, Scrubs and More, and MCC staff and students. C. Financial Aid (Joe Heinley, Director of Financial Aid) The implications of the following numbers are certainly that once all files and disbursements are completed for the fall, the college will have seen that most Financial Aid students are able to enroll in more classes, worry less about financial burdens, and complete certificate and degree programs at a faster rate. Overall, Financial Aid will help with retention and help move students to higher degree programs at colleges and universities. With all of the outreach now being done by student services, more program offerings, and more community interest in the success of the college, MCC will see continued growth in student population. MCC will more and more become a major contributor to the county and state economically and help provide a much needed and better educated workforce. The Awards and Disbursements to date are: Fall Only 7
8 2003-04 2004-05 2005-06 Pell Awarded 2,927,320 6,588,028 7,001,375 Loans Awarded 567,146 14,456,162 15,066,292 Total Awarded 3,494,466 21,044,191 22,067,667 Pell Disbursed 1,866,078 4,267,847 2,237,236 Loans Disbursed 243,245 4,649,997 2,618,258 Total 2,109,333 8,917,844 4,855,494 Pell Recipients 972 2,282 Loan Recipients 61 1,440 1,814 X. Administrative Services (Bill Lovejoy, VP for Administration) A. Truck Driver Training Program Fee (Lovejoy) Due to the increased price for diesel fuel, the Truck Driver Training Program Fee was increased from $3,350 to $3,710 at the recommendation of Sage Corporation. The recommendation is to ratify the increase. Move to ratify the increase in the Truck Driver Training Program Fee to $3,710. Move to ratify the increase in the Truck Driver Training Program Fee to $3,710, with the following modification(s): B. Bond Rating and Insurance (Lovejoy) The Series 2005 Obligations have been rated AAA by Moody s Investor Service and AAA by Standard and Poors based on the issuance of the Financial Guaranty Insurance Policy by Ambac Assurance. The AAA rating is the highest rating and will allow the college to achieve the lowest possible interest rates when the bonds are priced. C. Financial Report (Appendix 5) (Lovejoy) The financial report for September 2005 is provided in the appendix. D. Technology Support Services (Chuck Spotts, VP of Information Technology) Technology Support Services monthly progress report: 1. 7/24 central help desk implementation results to date: o Closed tickets: August 2005 vs. August 2004 = 71% Increase (1092 vs. 638) o Closed tickets: First 3 weeks of Fall 2005 vs. Fall 2004 = 85% Increase (870 vs. 470) 2. New telephone system Implementation is on schedule (awaiting circuit installation) 3. CampusEAI Oracle Portal Project is on schedule for January implementation 8
9 4. Currently in Planning: o Administrative Systems Request for Information (RFI) o Microsoft Exchange assessment o ITV upgrade/replacement assessment o Classroom Technology assessment o Network Infrastructure assessment E. Human Resources Report (Appendix 6) (Charlotte Wells, Director of Human Resources) The Human Resources Report for September 2005 includes four new hires, two position reclassifications, two resignations, and two transfers. Move to approve the Human Resources Report as presented. Move to approve the Human Resources Report as presented, with the following modification(s): XI. Next Meeting: Tuesday, November 8, 2005 at 1:00 p.m. via ITV originating at the Bullhead City campus. Meeting may also be attended at the Kingman campus, ITV Room # 502, Lake Havasu campus, ITV Room # 502, and North Mohave campus, ITV Room # 101. XII. Adjournment Move to adjourn the meeting. Pursuant to the Americans with Disabilities Act (ADA), Mohave Community College endeavors to assure the accessibility of all to its programs, facilities, and services to all persons with disabilities. If you need an accommodation for this meeting, please contact the Disability Services Office at 928-757- 0813. The public is invited to view the final agenda, including the appendices noted, except for those appendices covered by the Executive Session exemptions noted in ARS 38-431.03 which will be posted at College Libraries. Agenda only is posted in the Human Resources Office, College Website and sent to the media within 24 hours prior to the scheduled meeting. This information may also be obtained through the Office of the President, 1971 Jagerson Avenue, Kingman, Arizona 86409 (928-757-0801). I, Marilyn D. Van Vliet, hereby certify that this Notice of Public Meeting, prepared pursuant to ARS 38-431.02, was posted by 1 p.m. on Monday, October 10, 2005. Marilyn D. Van Vliet 9