HARVARD MEDICAL SCHOOL FELLOWSHIP IN QUALITY AND PATIENT SAFETY

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HARVARD MEDICAL SCHOOL FELLOWSHIP IN QUALITY AND PATIENT SAFETY Susan Abookire, MD MPH FACP Associate Professor, Harvard Medical School September 19, 2013 Susan Abookire, MD, MPH

BACKGROUND AND ORIGINS Across the Harvard institutions, physicians who play leadership roles in quality improvement and patient safety have arrived at those roles through a variety of career paths Masters in Public Health, General Medicine Fellowships, Systems Engineering. Most of these leaders had to learn key skills on their own, from each other, and without the benefit of formal training or experience. SUSAN ABOOKIRE, MD MPH 6-2013

NATIONAL NEEDS PHYSICIAN AND ORGANIZATIONAL NEEDS Efforts to improve the quality of healthcare are an international priority. This endeavor shapes clinical practice, management, research, education, and policy. It generates demand for physician leaders, but few post graduate training programs exist for physicians to acquire expertise in these domains. The shortage of training programs is a barrier for physicians wishing to specialize in quality and patient safety, and a challenge for organizations to recruit professionals who can lead quality and patient safety initiatives. SUSAN ABOOKIRE, MD MPH 6-2013

HARVARD MEDICAL SCHOOL FELLOWSHIP IN QUALITY AND PATIENT SAFETY Leadership/Governance Fellowship Director: Tejal Gandhi, MD, MPH, NPSF Curriculum Director and Site Director Susan Abookire, MD, MPH, Mount Auburn Hospital, Harvard Medical School Site Directors: BCH: Mira Irons, MD BIDMC: Kenneth Sands, MD, MPH BWH: Allen Kachalia, MD, JD MGH: Elizabeth Mort, MD, MPH CRICO Luke Sato, MD

HMS FELLOWSHIP IN QUALITY AND PATIENT SAFETY Goals/Objectives Understand scientific basis of QI and patient safety, including epidemiology and nature of medical error, quality measurement and data analysis, research and evaluation design, improvement tools and techniques, as well as best practices Develop competence in designing and conducting QI projects using rigorous methods, the results of which can be communicated through publication Learn to facilitate/lead healthcare professionals in multi-disciplinary teams Understand and navigate the complex dynamics of hospitals/ clinical operations

HMS FELLOWSHIP IN QUALITY AND PATIENT SAFETY Structure (continued) Fellows participate in Harvard School of Public Health Program in Clinical Effectiveness Eligible to obtain an MPH Fellows participate in weekly seminars Fellows also participate on a limited number of hospital quality and safety committees in order to better understand and participate in local hospital operations

HARVARD/CRICO FELLOWSHIP IN PATIENT SAFETY AND QUALITY Curriculum Based on ACGME Outcomes Project Framework Established Essential Domains of Quality and Patient Safety Built consensus on topic areas Modeled on ACGME Milestone Approach

SUSAN ABOOKIRE, MD MPH 6-2013

Table 1: Six Core Domains for Quality and Patient Safety Training Competency Domain Clinical Effectiveness Patient Safety Theory Quality Improvement System Design Leadership, Self, and Change Management Healthcare Operations and Policy Examples Biostatistics, Population Mgmt Error, Root Cause Analysis, Teams Quality Improvement, LEAN Principles System Design Leadership, Self- Awareness, Contracts, Revenues SUSAN ABOOKIRE, MD MPH 6-2013

MILESTONES Within each of the 6 Primary Domains in Quality and Patient Safety, Milestones were established for acquisition of knowledge, skills and attitudes. A timeframe within which each milestone should be attained was established. A total of 77 milestones were developed. SUSAN ABOOKIRE, MD MPH 6-2013

HARVARD/CRICO FELLOWSHIP IN PATIENT SAFETY AND QUALITY Curriculum format Weekly seminars Didactic training Hands-on workshop Knowledge Skills training Project work Mentoring Participants will participate in the Harvard School of Public Health Clinical Effectiveness Program Fellows will be eligible to apply to obtain a Master s degree in Public Health.

ELECTIVE ROTATIONS Atrius Health (Ambulatory Care) Cambridge Health Alliance McLean Hospital National Patient Safety Foundation IHI Global Health Opportunities SUSAN ABOOKIRE, MD MPH 6-2013

FELLOWS PROJECTS Standardizing Preoperative Management of Antithrombotic Therapy (Y. Cheung, MD) Dissecting Error in the Histology Laboratory (Y. Kushner, MD) Improving the Validity and Efficiency of Time-Sensitive Lab Draws (H. Tory, MD) Ambulatory Patient Safety in the Pediatric Office (I. Zenlea, MD)

CLASS OF 2013-2015 Fellows: Jeffrey Bruckel, MD Kiran Gupta, MD Kate Humphrey MD Mary LaSalvia, MD Merranda Logan, MD Peter Najjar, MD Specialty: Internist Internist Pediatrician Infectious Disease Nephrologist Surgeon

EVALUATION OF PROGRAM AFTER YEAR-1 Fellows review of site directors, very positive Site directors review of fellows, very positive Fellows review of overall program, very positive Among comments on program strengths: exposure to an unparalleled curriculum.. ; mentorship and direct access to so many leaders in QI and patient safety ; faculty their excitement, enthusiasm and dedication to this fellowship and to us has been exceptional ; invaluable networking opportunities.

EVALUATION OF PROGRAM AFTER YEAR-1 (continued) Among comments on areas for improvement: more training on how to walk the line between academics (research) and administrative/operational improvement work ; somewhat clearer review of expectations and the breakdown between operational experience and research time Fellows review of didactics/speakers Courses rated highly Positive comments towards courses and course directors and speakers

HMS HMS FELLOWSHIP FELLOWSHIP IN IN QUALITY QUALITY AND AND PATIENT PATIENT SAFETY SAFETY DISCUSSION HMS Fellowship in Quality and patient Safety