Chicago May 8 & 9, 2012 Notes Traveler and Mobile Devices Ed Brill Director, Product Line Management
Please note: IBM s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. 2
Agenda Mobile Strategy Lotus Notes Traveler Overview and System Requirements New features and enhancements Security Top priorities Resource Links
ICS Mobile Strategy
Enterprises are increasingly looking for a mobile platform IBM can deliver a suite of mobile solutions Extend business capabilities to mobile devices Transform and enable business processes via mobile and social Build mobile applications and sites Connect to, and run enterprise systems in support of mobile IBM Mobile Enterprise Solutions Manage mobile devices and applications Secure mobile business
Extend and Transform through Mobile IBM Social Business: Mobile Vision A comprehensive suite of mobile solutions for social business Device appropriate interfaces for the leading mobile devices - smartphones and tablets Apple, Android, BlackBerry, Nokia Supported by enterprise governance and security capabilities Mobile application tools and embedded OpenSocial experiences to build mobile social business solutions 6
IBM Mobile Solutions Collaboration: Lotus Notes Traveler and inotes (PIM/e-mail) Sametime Mobile (Instant Messaging/Meetings) Connections Mobile (Social) Symphony Viewers (view business documents) Connectivity: IBM Lotus Mobile Connect Security features for enterprise application connectivity Supports laptops, workstations, PC's and popular mobile devices: Android, Apple/iOS, BlackBerry, Nokia/Symbian, Mac, Microsoft Windows Mobile Device Management: Basic MDM: Per application. Example: IBM Lotus Notes Traveler Enforce device passwords and password strength Device 'partial' wipe of confidential business data Block unencrypted devices and camera usage Advanced and scalable MDM examples: IBM Endpoint Manager for Mobile devices, based on BigFix. Integrated with Traveler Version 8.2, Shipped March 2012 -- http://www-01.ibm.com/software/tivoli/solutions/endpoint/mdm/ Mobile Iron.. etc 7
Overview and System Requirements
What is Lotus Notes Traveler? Automatic wireless delivery of Lotus Domino Email and PIM Data Device security settings 2-way synchronization Over the air client or profile installation Uses native device applications for best integration (except Android) Works over all wired / wireless connections (CDMA, GPRS, GSM, WiFi, etc.) Administration support for device security policies and remote wipe 9
Lotus Notes Traveler Email, Calendar, Contacts Bullet 1 10
Recent Traveler Releases at a glance 7 releases in last 18 months! Lotus Notes Traveler 8.5.2 - Aug 2010 Security, Device managment, Full calendar support (ios), Linux server FIXPACKS 8.5.2.1 Dec 2010 adds Android 2.0.1+ support 8.5.2.2 March 2011 adds Android 3.0 (Xoom) support & battery efficiencies 8.5.2.3 June 2011 adds ios partial (Traveler only) wipe 8.5.2.4 Oct 2011 Lotus Notes Traveler 8.5.3 Oct 2011 adds cross-platform enhancements for ios, Android & Nokia, Group Lookup and more... 8.5.3.1 Nov 15, 2011 adds support for ios5 Flags and enhanced Folder Mgmt 8.5.3.2 Feb 29, 2012 enhancements for Android 4.0 usage Enhancement/Fix List: http://www.lotus.com/ldd/dominowiki.nsf/dx/lotus_notes_traveler_apar_listing Maintenance Tech Note - http://www.ibm.com/support/docview.wss?uid=swg24019529 11
Server Requirements Operating System Windows Server 2003 Standard/Enterprise/R2 (32 and 64 bit) Windows Server 2008 Standard/Enterprise (32 and 64 bit) Windows Server 2008 Standard/Enterprise R2 (64 bit) Red Hat Enterprise Linux (RHEL) 5 & 6 Server (32 and 64 bit) SUSE Linux Enterprise Server (SLES) 10.2 (32 and 64 bit) SUSE Linux Enterprise Server (SLES) 11 (32 and 64 bit) Requires Domino 8.5.3 Server, Enterprise or Messaging configurations Runs in 32-bit or 64-bit mode on Domino server for Windows Linux Domino server is 32-bit only, so Traveler only runs in 32-bit mode on Linux Remote mail database support Domino 7.0.2 servers or above Remote mail OS can be anything that Domino supports Mail file templates Standard and inotes version 6.5 and above 12
Device Requirements Android 2.0.1 or greater devices, phone & tablets (incl.3.0 & 4.0) Apple Devices and Operating Systems iphone, iphone 3G, iphone 3GS, iphone 4 ipad ipod Touch Apple OS 3.x Apple ios 4.x Apple ios 5 Nokia Devices Nokia Series 60 3rd edition, including feature pack 1 and 2 Nokia Series 60 5th edition Nokia Symbian^3 Nokia manufactured phones are only versions supported Windows Mobile Devices Windows Mobile 6.0, Standard, Professional and Classic versions Windows Mobile 6.1, Standard, Professional and Classic versions Windows Mobile 6.5, Standard, Professional versions 13
Lotus Notes Traveler Value Statement beyond mail/calendar/contact 2-way sync (push) A one vendor solution! Integrated with Domino; Domino domain expertise and support Alignment with Notes/Domino development; insight into future direction & plans Preserve & extend Domino investment; a no-cost mobile option for licensed Domino servers No requirement for 'Enterprise' level data plan For corporate or employee owned phones Security - leverage familiar Domino admin tools: Set & enforce security rules, based on company policy Password length/strength/age Options to block unencrypted devices and camera usage Remote wipe (admin & self) per request and upon specified # of failed attempts end-to-end security via several supported network topologies Device management Automatic device updates Multiple device per user support Centralized view of connected users/devices & their status; Admins allow/deny access by policy; remote wipe Ease of configuration and deployment *Killer App* for IT shops!! Disaster Recovery Leverages mature Domino DR capabilities Serviceability - Problem reporting utility and intuitive log viewer/management tools Enhancements delivered frequently through.x (point) releases SmartCloud - Common mobile solution for on-premise or SmartCloud service, or a hybrid 14
Lotus Notes Traveler New features in 8.5.3.x
Lotus Notes Traveler 8.5.3.2 for Apple/Android/Nokia/Windows Mobile shipped: February 29, 2012! 16
Lotus Traveler 8.5.3.x New feature summary ios partial (Traveler only) wipe also in 8.5.2.3 Group name lookup: Groups, Mailin dbs, in addition to individuals Includes type-ahead search Select which applications are allowed to sync for Apple devices Reply and Forward indicators from Apple devices Device approval policy Android: Home Page Widgets for mail and calendar Enhanced Installation Invite creation, quick switch days/weeks, week view hints Android Tap-to-dial for calendar entries Mail enhancements - Copy/paste & Send button in compose Multi-line signature Android OS 3.x and 4.x Support Nokia Symbian^3 support
Apple ios Data only wipe Remote wipe option for Apple devices to remove only Lotus Traveler data Mail/Calendar/Contact Administrator view: Enduser view:
Server Device Approval Policy If policy is enabled, administrator must explicitly approve end user device before it can access the Lotus Traveler service Set number of devices to allow before approval to zero if all devices must be pre-approved
Server Device Approval Policy (2) Lotus Traveler administration database keeps track of approval status Administrator uses Change Approval action to approve or deny Sort by Approval column
Server Lock sync applications for Apple Administrator policy set using Domino Lotus Traveler Settings Policy can turn mail, calendar or contacts off. Application still exists on device but will not receive or sync any data
Apple ios Reply/Forward Indicators Mail replied to or forwarded from the Apple device will now have the reply or forward indicator set in the server mail copy
Android Chair side meeting support Now supports chair side meeting actions Chair person can now do the following with invitations: Create Reschedule Modify Cancel
Android Tap to dial for calendar Phone numbers included in a calendar entry are now hot spots that can be clicked to dial the number Supports conference dialing P and, (comma) characters interpreted as a pause '#' to enter the conference code ';' or 'x' to prompt user before sending codes
Android Calendar enhancements Week view now displays Subject hints Performance improvements Enhanced menu experience for Android 3.x/4.x tablets 25
Android Mail and Calendar Widgets Add widgets to one or more Android home screen Click mail or calendar icon to launch the respective application Open individual mail or calendar items by clicking the item 26
Android Type-ahead Lookup Server Lookup done automatically when composing a new mail or searching for a contact Lookup results display person, group and mail-in databases
Android Select text Use 'Select Text' menu option to copy text from mail or calendar documents Long press inside another document or application and select 'Paste
Android Multi-line signature & new Filtering options Multi line mail signatures now possible on Android devices Filtering: Control size of images or attachments that sync to device
Nokia Symbian^3 Support Nokia Symbian^3 devices now supported HTML support for Mail Encryption enforcement
Security
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Domino policies enforced on mobile devices! Administrator can specify/enforce Domino security settings on ios and Android Device password (Android) Prohibit ascending, descending and repeating sequences Require alphanumeric value (Android) Minimum password length (Android) Minimum number of complex characters Password expiration period (Android coming soon) Password history count Auto lock period (maximum) (Android) Wrong passwords before wiping device (Android) Prohibit camera (Android coming soon) Prohibit unencrypted devices (Android coming soon) Prohibit devices incapable of security enablement (Android) 33
On-device encryption ios - Except for early models (original and 3G) the iphone/ipads are password protected at the device level and, by definition, data is encrypted. The level of encryption is controlled by Apple and is described here: http://www.apple.com/iphone/business/integration/ Device policies, restrictions and strong encryption methods on iphone provide a layered approach to keeping your information secure. iphone uses AES 256-bit hardware encryption to protect all data at rest. To further secure mail messages and attachments iphone uses Data Protection which leverages the unique device passcode to generate the encryption key. And, in the event of a lost or stolen iphone, all data and settings can be cleared by issuing a remote wipe command from Exchange or a Mobile Device Management server. Android - Mail, calendar, attachments, are fully under Traveler control and are all AES 256 encrypted. Contacts application comes with the OS and is outside of Traveler and therefore not encrypted by Traveler. Nokia/Symbian - Storage cards can be encrypted. Mail/PIM data is not encrypted except for Domino encrypted email, but certain Symbian device models (E5, E52, E55, E72) support encryption, though not enforce-able by Traveler. Windows Mobile - Storage cards can be encrypted. Mail/PIM data is not encrypted except for Domino encrypted email. 34
Traveler Companion for iphone/ipad Companion App for iphone/ipad; Read/compose Domino encrypted mail Free download available from Apple itunes Apps Store Password caching (enter password once per session) Companion version 2.0.7 enhanced attachment handling http://www-10.lotus.com/ldd/dominowiki.nsf/dx/lotus_notes_traveler_companion_security_settings_lnt853 35
Lotus Notes Traveler Top Priorities
Top Priorities High Availability and failover support Currently in beta. If interested in beta participation contact Jan Kenney (jank@us.ibm.com) Android: Enhanced UI for tablet: split screen mail and calendar month view Application level password New security policies Windows Phone support (beta 2Q2012) ToDo support on Apple ios and Android platforms 37
High Availability and Load Balancing Architecture Traveler service pool Lotus Domino mail servers Joe Any Traveler server in the pool can service any device request Mary Device request https://<hostname>/traveler Bob Load Balancer or Lotus Mobile Connect or Proxy (Round robin requests amongst the traveler servers) HA Traveler DB DB2 or MS SQL All Traveler servers have shared view of data. HA DB setup to ensure high availability of data. 38
Android Tablet mail UI enhancements 39
Android Calendar Month view Mini month view Full month view
Support for Microsoft Windows Phone IBM intends to support Microsoft Windows Phone in a future release of IBM Lotus Notes Traveler for email, calendar and contacts Support Nokia Lumia smartphones, HTC and others Beta planned for 2Q2012 41
Resource links
Lotus Notes Traveler Cookbook!! (w/ chapter on setup with Lotus Mobile Connect (VPN solution) Link http://www-10.lotus.com/ldd/dominowiki.nsf/xpviewcategories.xsp?lookupname=lotus%20notes%20traveler%20deployment%20cookbook 43
Reference links Traveler Open Mic, April 24, 2012 http://www-01.ibm.com/support/docview.wss?uid=swg27024152 Lotus Notes Traveler Deployment Cookbook http://www-10.lotus.com/ldd/dominowiki.nsf/xpviewcategories.xsp?lookupname=lotus%20notes%20traveler%20deployment%20cookbook Lotus Notes Traveler Product Page http://www.ibm.com/software/lotus/products/notes/traveler.html Lotus Notes Traveler Support site https://www-304.ibm.com/support/docview.wss?uid=swg24019529 Lotus Notes Traveler Wiki Documentation http://www-10.lotus.com/ldd/dominowiki.nsf/xpviewcategories.xsp?lookupname=lotus%20notes%20traveler%208.5.2%20documentation Greenhouse (to test-drive Lotus Notes Traveler!) http://greenhouse.lotus.com Companion App on itunes http://itunes.apple.com/webobjects/mzstore.woa/wa/viewsoftware?id=346633404&mt=8 Lotus Notes Traveler 8.5.2/8.5.3 Performance report http://www.ibm.com/developerworks/lotus/library/notes852-trav-perf/index.html Nomination form for 8.5.4 beta program! https://www-304.ibm.com/software/earlyprograms/surveys/cust/nomination.wss?id=1163 44
THANK YOU!!