Exploring College & Career Options Guide for Internship Hosts OUSD students on the job ECCO Internship Guide for Hosts 1
OVERVIEW HELP OUR STUDENTS HELP YOU! The Exploring College and Career Options (ECCO) program seeks to strengthen the capacity of career academies and pathways to offer quality work-based learning and college preparation experiences. ECCO helps more students become engaged in high school, make informed choices about their future, and learn the skills they need to succeed in career and postsecondary education. In 10 th and 11 th grade, ECCO students visit worksites, colleges, and participate in career development workshops. In the summer before their senior year they are placed in an internship. WHAT IS AN INTERNSHIP? Internships are critically important for young people as they prepare for life after high school. An internship that provides a rich learning environment sends an important message to students: learning and earning are intrinsically related. We re looking for internships that will teach and develop critical work-based skills needed for success. Our students are the future and we need your help to prepare them to be their best! The goals of our summer internship program are to promote students interest in postsecondary education and to develop the skills that are required to be successful in the 21st century workplace. You ll be helping our students AND helping your business by tapping into this excellent source of energetic young talent! An internship is: Hands-on: Internships combine hands-on learning and skills development with real-world work experience under the guidance and supervision of supportive adults. Project-based: Internships are project-based and should result in a tangible benefit to your business that the student intern can be proud to share. A fair exchange: An internship is a work/learn exchange between a student and your business. Student commitment: Students will be your interns for 4 to 5 days a week for roughly 5 weeks. They will need to attend their Internship Seminar one day a week. ABOUT THIS BOOKLET This booklet is an introduction to the Exploring College and Career Options (ECCO) Internship Program. We hope it will help you provide meaningful work experiences for our talented and enthusiastic students. We invite your participation and we thank you for your support. ECCO Internship Guide for Hosts 2
THE INTERNSHIP EXPERIENCE The ECCO Internship is an experience during the summer after the junior year or during senior year when a student spends an extended period of time working with and learning from an adult in a local business or not-for-profit organization. The essential ingredients of the program are: The student applies formally and completes an informational interview to qualify for the internship. An Internship Agreement is signed by both the student, Host Site Mentor, Parent/Guardian and Supervision Teacher. The student participates in the weekly Internship Seminar, which includes research, reflection, writing, problem-solving, presentations, and portfolio development. Rigorous and challenging learning goals are specified, monitored, and assessed on an on-going basis. The internship culminates in a product or demonstration of learning that is evaluated by the internship supervisor and the school s Internship Supervising Teacher. An internship ends with an exit interview and a mastery demonstration showcase. WHAT TEENS NEED TO SUCCEED: WORKPLACE KNOW HOW For today s teens to be successful both in college and in the world of work, they need a solid foundation in basic literacy, thinking, and communication skills, as well as the personal qualities that demonstrate the ability to be reliable and trustworthy. Structured and documented internships are among the most effective strategies to teach and reinforce these skills. When students work with and learn from employees in their local communities, their motivation and learning increases. AN INTEGRATION OF WORK AND LEARNING The Internship Program integrates work and learning in order to: 1) promote students interest in post- secondary education, and 2) develop the skills that are required to be successful in the 21st century workplace. ECCO Internship Guide for Hosts 3
SKILLS FOR SUCCESS 21 ST CENTURY SKILLS The Skills for Success listed below are based on the nationally respected Partnership for 21st Century Skills. They reflect what business and education leaders agree are critical for success as citizens and workers in the 21st Century. The ECCO Internship Program gives students opportunities to learn and practice these skills. CREATIVE AND CRITICAL THINKING Solve problems and make decisions Think creatively Learn through research Reflect and evaluate COMMUNICATION Write clearly Speak distinctly Listen carefully and ask good questions Observe effectively COLLABORATION AND TEAMWORK Cooperate with others Give and receive feedback Negotiate challenges and resolve conflicts Plan and prioritize to reach a goal MEDIA and TECHNOLOGY Use new and emerging technology Use responsible behavior regarding technology ( digital citizenship ) PERSONAL QUALITIES Manage time effectively Demonstrate appropriate behavior and attire Recognize and respond appropriately to workplace challenges Show initiative and work independently Be reliable and dependable Adapted from 21st Century Skills for Success, www.21stcenturyskills.org ECCO Internship Guide for Hosts 4
YOUR ROLE IN INTERNSHIPS BEFORE THE INTERNSHIP Establish a learning project We want our students to work for you and learn from you. As part of the planning process, the ECCO Lead Teacher will help you design a project for the intern that is worthwhile for you and a rigorous learning experience for the student. See examples of past learning projects on page 7 of this guide. Sign an agreement You will sign an Internship Agreement that outlines the position description, work hours and the learning project. Interview the student Before a student is placed with you, we hope they will meet with you at your company. These interviews are designed as get-to-know-you sessions, and as a way for both you and the student to make sure that the match is a good one. Students may bring sample resumes, along with prepared questions. During this interview, we suggest that you provide information about the following: The organization s purpose and activities Your job duties, tasks and responsibilities What you want the intern to do Other employees who may be working with the intern Where the intern will work DURING THE INTERNSHIP Provide an orientation The sooner the student understands what the organization does and how it operates, the sooner he/she can assume assigned responsibilities and be productive. To help make that happen, you should make your co-workers aware of the arrival of your intern and plan an orientation session. The orientation might include: A tour of the facilities An introduction to other employees Reading materials about the organization Introduction to the intern s workspace Explanation of company policies, e.g. attire, behavior, cell phone and e-mail do s and don ts, etc. Explanation of work standards and procedures Supervise the intern As the Host Site Mentor, you will use all the skills that apply to any effective supervisory relationship: motivating, modeling, communicating, delegating, training, coaching, and ECCO Internship Guide for Hosts 5
evaluating. The intern will look to you as a mentor who will assist in making the transition from high school to post-secondary education and work environments. The students will additionally be supervised by an OUSD Internship Supervising Teacher who will be the point of contact and will visit students at the work site. Your intern will ask you to sign weekly time sheets. Additionally, we expect that you will meet with your intern regularly to provide feedback concerning their performance. During these meetings, the student can: report on the status of their work, ask questions, learn how they are contributing to the organization, consider why the work needs to be done and who benefits from it, participate in periodic assessment of their strengths and areas needing improvement, and get a sense of work that lies ahead. Support student participation in the weekly Internship Seminar Student work hours will need to accommodate their participation in the weekly Internship Seminar taught by their OUSD Internship Supervising Teacher. The seminar teaches topics such as time management, diversity, leadership. It engages the interns in research, problem-solving and critical thinking related to their work projects and reinforces the Skills for Success. Support student research and reflection Interns will have a Research and Reflection Log that is part of their weekly seminar. Each week they will have an assignment that requires them to speak with you and/or coworkers about a specific topic. We ask that you provide time each week for interns to speak to their colleagues, talk to you, and record what they learn in their Log. Students will receive credits and a grade for their work in this weekly seminar. AFTER THE INTERNSHIP Conduct brief exit interview and evaluate intern At the end of the internship, we will ask you to evaluate the internship experience. This is a critical part of the learning experience when conducted professionally and sensitively. We encourage you to meet with your intern to review the performance evaluations. Write letter of reference Your intern will ask you to write a letter of reference at the end of the program. One copy should be given to the student and one copy sent to the OUSD Internship Supervising Teacher. These letters will become an important piece of their senior portfolio. Attend the Mastery Demonstration Showcase final celebrations At the end of the summer internship period, we will host an event to assess the students mastery of skills and recognize their accomplishments. You will receive an invitation to join us and we hope you can attend to show support for your intern. ECCO Internship Guide for Hosts 6
SAMPLE LEARNING PROJECTS Here is a sample list of projects that our ECCO students completed last year with various organizations all over the city. Our students can help to make a real impact in your company or organization. Hosts are encouraged to work with your student to determine his/her skills and find the project that fulfills your needs while supporting the growth and development of the student. OUSD supervising teachers will also be available for assistance in formulating this learning project. Create event brochures/flyers and advertisements for fundraising campaign Collect and organize data using new software program Update social media and online presence Create consumer feedback library (photos & quotes) to use for multimedia and reporting Advertise and market a fundraising event (community carnival) Create a commercial to highlight services offered by the company Create brochures explaining services and training opportunities Assist bilingual students with tutoring (reading and literacy) Assist with recycling program and develop native plant garden for learning Update event room to make it more appealing to customers Renovate City Center Plaza by replacing energy efficient lights in posts and trees Participate in the development of children's programming Create a native plant garden for the marine center that will also beautify Manage a database and assist with community relations campaign Create a dog walker survey and information campaign concerning dog waste Develop and advertise fundraising activities for school, including bake sale ECCO Internship Guide for Hosts 7
ECCO HISTORY As an ECCO Internship Host you are joining hundreds of Bay Area organizations that have accepted youth interns into their workplaces as part of this summer ECCO program. Quick Facts from ECCO Summer 2014 181 ECCO student interns enrolled in ECCO Summer WEE Course 95% student pass rate for ECCO Summer WEE 97.3% attendance rate 22,791 hours worked by OUSD ECCO Summer interns in support of Bay Area Companies 250 ECCO Summer Interns by Year 200 150 100 50 0 2011-2012 Pilot Year 2012-2013 2013-2014 2014-2015 Goal 2011-2012 Pilot Year 2012-2013 2013-2014 2014-2015 Goal Sample of Host Sites from ECCO Summer 2014 Alameda County General Services Alameda County Public Health Department Alameda Pediatric Dentistry American Steel Studios California Coalition for Women Prisoners CalTrans Chabot Space & Science Center ConnectEd Studios Councilmember Noel Gallo, City of Oakland Diamond Auto Center East Bay Municipal Utility District Game Theory Academy Girls, Inc. Hilton Oakland Airport Kaiser Permanente La Clinica de la Raza Lake Merritt Dental KDOL-TV Metropolitan Golf Links Native American Health Center Oakland Outpatient Veterans Affairs Clinic Oakland Public Library Oakland Technology Exchange West Oakland Zoo Office of AIDS Administration Office of Assembly member Rob Bonta Parent Action Network Rock, Paper, Scissors Collective Savemore Market Siebert Branford Shank & Co., LLC VisionNet USA Waste Management ECCO Internship Guide for Hosts 8
KEY DATES FOR SUMMER 2015 Internships run June 29 July 31 Internship Starts Monday, June 29 Federal Holiday Friday, July 3 Student Seminar dates Monday, June 29 Monday, July 6 Monday, July 13 Monday, July 20 Monday, July 27 Mastery Demonstration Showcase Wednesday, July 29 Internship Ends Friday, July 31 INTERN HOURS Host sites are expected to provide 150 hours of work between the dates listed above, averaging about 37.5 hours a week. Some student interns are eligible to work part time, a total of 75 hours a week, averaging about 19 hours a week. CONTACT INFORMATION LINKED LEARNING OFFICE Susan Benz susan.benz@ousd.k12.ca.us (510)273-2360 ECCO Internship Guide for Hosts 9