Personal Health Services Manager. Allegan County



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REPORTS TO: HEALTH OFFICER SUPERVISES: PERSONAL HEALTH STAFF STATUS: SALARIED EXEMPT COMPENSATION: HN15 BARGAINING GROUP: NON BARGAINING POSITION SUMMARY Under the supervision of the Health Officer, plans, develops, administers, and evaluates personal and community health service programs which conform to the goals and objectives of the department and the regulations and standards of the Michigan Department of Community Health. Directs the nursing and support staff who provide clinic and educational services to clients within the county. Responsible for the administrative functions of the division including the development and administration of all program budgets. COMPETENCIES Listed under competencies are the essential functions of the position. [This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements]: TECHNICAL COMPETENCIES 1. Plans, develops, administers, and evaluates personal and community health service programs in the areas of maternal/child health, adult services, disease prevention, and health promotion which conform to the goals and objectives of the department and meet minimum program requirements set by the Michigan Department of Community Health, Michigan Communicable Disease Rules, and the Michigan Public Health Code. 2. Works with the Health Officer to identify the need for new programs to serve the population and plans program content, staffing needs, budget, range of services to be provided, and the goals and objectives of such services. Recommends changes in divisional operations to implement new programs or change existing ones. 3. As manager participates in the interviewing and selection of employees and oversees personnel management functions including training, assigning functions, scheduling, reviewing and evaluating performance, and addressing employee relations issues. Page 1 of 5

4. Supervises staff to assure a high quality of professional service, maintain health standards, and monitor performance in relation to goals and objectives. Ensures adequate professional development and in service training for all staff. Oversees and participates in the continuing inservice education activities. 5. Provides division budgeting recommendations and participates in the planning and preparation of the division budget. Authorizes expenditures and monitors budget expenditures throughout the year to ensure expenditures are within budget limits. 6. Reviews, and approves for payment, invoices for division expenditures, time cards, and travel vouchers. 7. Directs the evaluation and maintenance of proper documentation for services rendered, as required by the Michigan Department of Community Health and other funding agencies. Reviews activity reports and health records prepared by nursing staff. Monitors and directs quality assurance and continuous quality improvement activities. 8. Ensures the development and implementation of policies, procedures and protocols for all personal and community health programs. Enforces compliance with program and agency policies. 9. Assesses community health care needs and resources and develops program plans accordingly. Contacts other health and social service agencies to achieve continuity of client care and promotion of public health. 10. Develops and writes grant requests and project proposals and seeks alternative sources of funding. Acts as grant administrator and maintains positive relationship with grantor agencies. Implements and collaborates with other agencies in approved projects. 11. Serves as liaison with various local, state, and federal agencies concerning public health nursing and personal and community health related matters. Regularly confers with other public health representatives to resolve problems of mutual concern and eliminates any duplication of efforts. 12. Represents the department to the public, speaking to community groups, explaining health matters, and encouraging support for programs. Responsible for public relations and resolution of complaints for the division. 13. Reviews the literature and attends conferences and seminars to keep current on new practices and methods in the public health field as well as standards and regulations. Page 2 of 5

14. Advises the Health Officer in the management of the fiscal and personnel operations of the Department. 15. Assists in the development of the Department s strategic plan in support of the Health Officer and the Health Services Committee. 16. Acts as an official representative of the Health Department as a member and/or advisor to various boards, committees, commissions and organizations as directed by the Health Officer. 17. Assumes statutory authority of the Health Officer as directed or in the absence of the Health Officer. 18. Manages contracts with services providers and vendors. 19. Manages Electronic Health Records (EHR) system. LEADERSHIP COMPETENCIES Leadership: Promote and foster an innovative environment encouraging transparency, accountability, feedback, open discussion and idea sharing. Supports and develops an engaged, team based environment, empowers others and delegates effectively Develop and grow others. Uses appropriate interpersonal styles and methods to guide individuals or groups toward achieving results. Engage and collaborate organizationally, locally and regionally with all stakeholders. Seek and implement innovative solutions that are efficient and cost effective. Establishes a course of action for self or others to accomplish a specific goal. Plan and organize tasks and work responsibilities to achieve objectives. Set priorities. CORE COMPETENCIES 1. Analysis and Problem Solving: Makes sound, well informed, and objective decisions. Identifies problems, determines the accuracy and relevance of information, and uses sound judgment to generate and evaluate alternatives. Perceiving the impact and implications of decisions. 2. Attention to Detail: Performs work in a thorough and conscientious manner while attending to details. Page 3 of 5

3. Customer Service: Works with all stakeholders to assess their needs, provide information or assistance in a quality and timely manner. 4. Adaptability: Adapts to change in the work environment manages competing demands and is able to deal with frequent change delays or unexpected events. 5. Organizations Values: Respect, integrity, commitment and honesty. 6. IT Application: proficient in the use of job relevant information systems and/or software applications such as word processing, spreadsheets, automated research tools, database applications, Electronic Health Records (EHR) systems, and internet. 7. Communication: Expresses information to individuals or groups effectively, taking into account the audience and nature of information. Makes clear and convincing oral presentations. Listens to others, attends to nonverbal cues, and responds appropriately. 8. Planning/Time Management: Organize work, sets priorities, and determines resource requirements. Determines short term and long term goals and strategies to achieve them. 9. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity. 10. Written Communication: Recognizes or uses correct English grammar, punctuation, and spelling. Communicates information in a succinct and organized manner. Ability to read, analyze, and interpret financial reports, and legal documents. Produce written information, which may include technical material that is appropriate for the intended audience. This list may not be inclusive, of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted or modified at any time. EMPLOYMENT QUALIFICATIONS Education: Possession of a Bachelor's Degree in Nursing, Science, or a related field. Master s Degree in Public Health, Public Administration, or related field is preferred. Experience: Five years of professional nursing experience, at least two of which shall have been in Public Health nursing, and at least two years in a supervisory capacity. Licenses: Possession of a current license to practice as a Registered Nurse in the State of Michigan. Possession of a valid Michigan driver s license. Page 4 of 5

Physical Requirements: Ability to access office files. Ability to enter and access information using a computer. Ability to travel throughout the county to various locations. Be able to climb stairs Bends to access manuals and reports. Working Conditions: Travels throughout the County and State in all kinds of weather conditions. Travels to other locations to attend meetings and conferences. Works in office and clinic settings. Exposure to communicable diseases, blood and other bodily fluids. Page 5 of 5