JOB SPECIFICATION UPDATE

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1 Career Service Authority Denver s Human Resource Agency 201 W. Colfax, Department 412 Denver, CO p: f: JOB SPECIFICATION UPDATE TO: FROM: All agencies citywide Alena Martinez DATE: March 26, 2009 SUBJECT: New and/or revised Job Specifications Attached are revised and/or new job specifications. These should be placed in your job specification book. Old job specifications listed in the column Job Specifications to be Removed should be removed from your book and destroyed. Agencies that hold only selected job specifications may discard those that are not classes within their agency. New and Revised Job Specifications Job Specifications to be Removed Associate Information Technology Developer Associate Information Technology Developer Rev. 02/15/2009 Est. 01/01/1999 Associate Information Technology Systems Associate Information Technology Systems Administrator Administrator Rev. 02/15/2009 Est. 01/01/1999 Geographic Information Systems Data Geographic Information Systems Data Administrator Administrator Rev. 02/15/2009 Est. 09/16/1995 Geographic Information Systems Photogrammetry Geographic Information Systems Photogrammetry Administrator Administrator Rev. 02/15/2009 Est. 09/16/1995 Senior Information Technology Developer Senior Information Technology Developer Rev. 02/15/2009 Rev. 11/01/2000 Senior Information Technology Systems Senior Information Technology Systems Administrator Administrator Rev. 02/15/2009 Rev. 11/01/2000 Staff Information Technology Developer Staff Information Technology Developer Rev. 02/15/2009 Est. 01/01/1999 Staff Information Technology Systems Staff Information Technology Systems Administrator Administrator Rev. 02/15/2009 Rev. 10/01/2002

2 Career Service Authority Associate Information Technology Developer Page 1 of 5 GENERAL STATEMENT OF CLASS DUTIES Performs standard level professional systems analysis and programming work developing, maintaining, and enhancing software application programs, operating systems, and databases. DISTINGUISHING CHARACTERISTICS The Associate IT Developer is distinguished from the Staff IT Developer, which performs entry level professional system analysis and programming work maintaining and enhancing software application programs, operating systems, and databases. The Associate IT Developer is also distinguished from the Senior IT Developer, which performs full performance level professional systems analysis and programming work designing, developing, maintaining, and enhancing software application programs, operating systems, and databases. Next, the Associate IT Developer is distinguished from the Associate ERP Developer, which performs standard performance level, professional programming work to design and implement Enterprise Resource Planning (ERP) systems, including multiple operating systems and databases. Finally, the Associate IT Developer is distinguished from the Associate IT Systems Analyst, which performs standard or intermediate level professional work analyzing, refining, and documenting the business requirements of City department and agency customers included in the development, implementation, and production of integrated technology software systems. The Associate IT Systems Analyst also serves as an authoritative technical resource on specific business requirements and information needs of assigned customer departments and agencies in any phase of the application and system development life cycles. Guidelines, Difficulty and Decision Making Level: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions. Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices. Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor.

3 Associate Information Technology Developer Page 2 of 5 Level of Supervision Received and Quality Review: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review. Interpersonal Communications and Purpose: Contacts with the public or employees where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function. Level of Supervision Exercised: By position, may perform lead work. ESSENTIAL DUTIES Consults with users and other information technology staff to identify user problems and design new or existing systems; assists with the preparation of a time line and project plan for the development or enhancement of new/existing software application programs. Analyzes user requirements, writes specifications and codes, and installs and documents software application programs. Develops or modifies new or existing software applications programs of moderate complexity and scope. Designs, develops, tests, debugs, implements, and prepares flow charts for both new and existing systems to automate end user files and records. Integrates and implements software packages and coordinates necessary training for users. By position, may assist lower level developers in the development of applications of a more complex nature. Performs other related duties as assigned or requested. Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above. MINIMUM QUALIFICATIONS Competencies, Knowledges & Skills: Technical Competence Uses knowledge that is acquired through formal training or extensive on the job experience to perform one s job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

4 Associate Information Technology Developer Page 3 of 5 Attention to Detail Is thorough when performing work and conscientious about attending to detail. Integrity/Honesty Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy. Problem Solving Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Creative Thinking Uses imagination to develop insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable. Reading Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. Self Management Sets well defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Interpersonal Skills Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Reasoning Identifies rules, principles, or relationships that explain facts, data, or other information; analyzed information and makes correct inferences or draws accurate conclusions. Flexibility Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity. Learning Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self learning and development. Stress Tolerance Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations). Oral Communication Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Writing - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience. Arithmetic Performs computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages. Memory Recalls information that has been presented previously.

5 Associate Information Technology Developer Page 4 of 5 Self Esteem Believes in own self worth; maintains a positive view of staff and displays a professional image. Customer Service Works with clients and customers (that is, any individuals who use or receive the service or products that your work unit produces, including general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Knowledge of information technology and data processing sufficient to be able to review program specifications, design programs, and write or modify code. Knowledge of the principles, methods, and tools for designing, developing, and testing software in a given environment. Knowledge of information technology systems analysis, including systems design, sufficient to be able to maintain current systems and implement new systems. Knowledge of the principles, methods, and tools for analyzing and developing software test and evaluation procedures. Knowledge of computer languages and their applications to enable a system to perform specific functions. Physical Demands: Sitting: remaining in the normal seated position. Lifting: raising or lowering an object from one level to another Reaching: extending the hand(s) and arm(s) in any direction. Handling: seizing, holding, grasping, or otherwise working with hands. Fingering: picking, pinching, or otherwise working with fingers. Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving the nature of sounds by the ear. Near acuity: ability to see clearly at 20 inches or less. Repetitive motions: making frequent movements with a part of the body. Working Environment: Work is primarily performed in an office setting and frequently at other locations for meetings. Work involves pressure due to multiple calls and inquiries and is subject to interruption. Education Requirement: Bachelor degree in Computer Science, Information Systems, Business Administration, Mathematics or a directly related field. Experience Requirement: Two years of professional Information Technology experience.

6 Associate Information Technology Developer Page 5 of 5 Education/Experience Equivalency: Bachelor degree in an unrelated field plus 30 semester hours or course work in Information Technology will substitute for the educational requirement. Additional appropriate type and level of experience may be substituted for the minimum education requirement on a one year for one year basis. Additional appropriate type and level of education may be substituted for the minimum experience requirement on a one year for one year basis. Licensure and/or Certification: By position, requires a valid driver s license. CLASS DETAIL FLSA CODE: Exempt ESTABLISHED DATE: 01/01/1999 ESTABLISHED BY: Don Braden REVISED DATE: 02/15/2009 REVISED BY: CLASS HISTORY: Melissa Palmer 2/2009: The class spec was put into new format; the General Statement of Duties, Essential Duties, and Minimum Qualifications were revised and updated.

7 Career Service Authority Associate Information Technology Systems Administrator Page 1 of 5 GENERAL STATEMENT OF CLASS DUTIES Performs standard level professional information technology work installing and configuring operating system hardware and software and user application software; maintains and repairs routine to complex problems with system hardware and software. DISTINGUISHING CHARACTERISTICS The Associate IT System Administrator is distinguished from the Staff IT System Administrator, which performs entry level professional information technology (IT) work installing and configuring operating system hardware and software and user application software; assists with the maintenance and repair of routine problems with system hardware and software. The Associate IT System Administrator is also distinguished from the Senior IT System Administrator, which performs full performance professional information technology work planning and coordinating the installation and configuration of operating system hardware and software and user application software; maintaining and repairing complex problems, typically related to system failures, with system hardware and software; and modifying operating system hardware and software to increase performance and meet technical design requirements. Finally, the Associate IT System Administrator is distinguished from the IT System Architect, which performs full performance information technology work in the planning, designing, developing, and monitoring of information systems utilized within an agency or throughout the city. Additionally, the IT System Architect possess knowledge, skills, and abilities in highly specialized areas (such as Windows, UNIX, Telecommunications, Data Network, and/or Storage Area Network), which provides strong support for the planning, designing, and developing functions performed by the position. Guidelines, Difficulty and Decision Making Level: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions. Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices. Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor.

8 Associate Information Technology Systems Administrator Page 2 of 5 Level of Supervision Received and Quality Review: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review. Interpersonal Communications and Purpose: Contacts with the public or employees where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function. Level of Supervision Exercised: None ESSENTIAL DUTIES Performs routine to complex setup, installation, and configuration of the operating system (including hardware and software), new software releases, and upgrades. Creates and manages user directories and files on the server platforms. Monitors, tunes, diagnoses, and resolves routine to complex operating system, application, and database problems. Troubleshoots, maintains, and repairs routine to complex problems with hardware, operating systems, security, and data protection. Performs backup and recovery operations and assists with capacity planning for a specific data system. Develops, tests, and implements routine to complex scripts to automate common functions or system operations. Consults with users to identify existing system problems then evaluates and recommends various software and hardware solutions to meet user needs. Develops, maintains, and publishes routine to complex custom reports. Consults with users to identify new business requirements then evaluates and recommends software and/or hardware solutions to meet user needs. Performs other related duties as assigned or requested. Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above.

9 Associate Information Technology Systems Administrator Page 3 of 5 MINIMUM QUALIFICATIONS Competencies, Knowledges & Skills: Integrity/Honesty Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy. Technical Competence Uses knowledge that is acquired through formal training or extensive on the job experience to perform one s job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Attention to Detail Is thorough when performing work and conscientious about attending to detail. Customer Service Works with clients and customers (that is, any individuals who use or receive the service or products that your work unit produces, including general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to provided quality products and services. Interpersonal Skills Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; related well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Decision Making Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Self Management Sets well defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Reading Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. Problem Solving Identifies problems; determine accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Flexibility Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deal with ambiguity. Teamwork Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technology Application Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. Reasoning Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

10 Associate Information Technology Systems Administrator Page 4 of 5 Learning Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self learning and development. Knowledge of data processing hardware, monitors, operating system software, application programming and system configuration sufficient to be able to perform the duties related to the work assignment. Knowledge of current networking and computer trends and technology. Knowledge of database function and design sufficient to be able to implement network databases. Knowledge of network system hardware, network operating system software, data communications equipment and user-oriented application software packages sufficient to be able to troubleshoot and solve problems. Knowledge of data processing sufficient to be able to review program specification, design programs, and write or modify code. Knowledge of database structures and report writing methods and tools. Knowledge of specifications, uses, and types of computer or computer related equipment. Knowledge of electronic circuit boards, processors, chips, and computer hardware and software, including applications and programming. Knowledge of computer network, desktop, server, and mainframe operating systems and their applications. Physical Demands: Sitting: remaining in the normal seated position. Lifting: raising or lowering an object from one level to another Reaching: extending the hand(s) and arm(s) in any direction. Handling: seizing, holding, grasping, or otherwise working with hands. Fingering: picking, pinching, or otherwise working with fingers. Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving the nature of sounds by the ear. Near acuity: ability to see clearly at 20 inches or less. Repetitive motions: making frequent movements with a part of the body. Working Environment: Work is primarily performed in an office setting and frequently at other locations for meetings. Work involves pressure due to multiple calls and inquiries and is subject to interruption. Education Requirement: Bachelor degree in Computer Science, Information Systems, Business Administration, Mathematics or a directly related field.

11 Associate Information Technology Systems Administrator Page 5 of 5 Experience Requirement: Two years of professional Information Technology experience maintaining, implementing, and modifying information technology systems or work processing operations including system hardware and software. Education/Experience Equivalency: Bachelor degree in an unrelated field plus 30 semester hours or course work in Information Technology will substitute for the educational requirement. Additional appropriate type and level of experience may be substituted for the minimum education requirement on a one year for one year basis. Additional appropriate type and level of education may be substituted for the minimum experience requirement on a one year for one year basis. Licensure and/or Certification: By position, requires a valid driver s license. CLASS DETAIL FLSA CODE: Exempt ESTABLISHED DATE: 01/01/1999 ESTABLISHED BY: Don Braden REVISED DATE: 02/15/2009 REVISED BY: CLASS HISTORY: Melissa Fisher 2/2009: The class spec was put into new format; the General Statement of Duties, Essential Duties, and Minimum Qualifications were revised and updated.

12 Career Service Authority Geographic Information Systems Data Administrator Page 1 of 5 GENERAL STATEMENT OF CLASS DUTIES Performs full performance professional work functioning as a technical expert by developing and implementing industry accepted standards and procedures for Geographic Information Systems (GIS) applications and services used in data modeling and data distribution activities and directing and leading GIS project activities including map production, GIS data analysis, and data layer development. DISTINGUISHING CHARACTERISTICS The GIS Data Administrator is distinguished from the GIS Technician, which performs standard level paraprofessional work compiling, verifying, maintaining and inputting information into multiple databases; utilizes Geographic Information System (GIS) software and hardware to digitize and enter data; and generates schematics, maps and plats from data in order to provide information regarding different infrastructure systems. The GIS Data Administrator is also distinguished from the GIS Analyst, which performs standard level statistical and spatial analysis, creates GIS maps, and produces relevant text and presentation graphics utilizing multiple GIS software packages and modules. The GIS Data Administrator is also distinguished from the Senior GIS Analyst, which performs complex full performance statistical and spatial analysis, creates GIS maps, produces and presents relevant text and graphics, and makes recommendations utilizing multiple GIS software packages and modules. The GIS Data Administrator is also distinguished from the GIS Photogrammetry Administrator, which performs professional and supervisory work over professional and technical staff involved in field investigations, data collection, GIS applications development, and GIS data analysis and support for Public Works Wastewater operations. Guidelines, Difficulty and Decision Making Level: Guidelines are generally but not always clearly applicable, requiring the employee to exercise judgment in selecting the most pertinent guideline, interpret precedents, adapt standard practices to differing situations, and recommend alternative actions in situations without precedent. Duties assigned are generally complex and may be of substantial intricacy. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion. Employee is responsible for determining time, place, and sequence of actions to be taken. Unusual problems or proposed deviations from guidelines, practices, or precedents may be discussed with the supervisor before being initiated.

13 Geographic Information Systems Data Administrator Page 2 of 5 Level of Supervision Received and Quality Review: Under administrative supervision, the employee has personal accountability for carrying out an assigned function, program, or project within the scope of established guidelines and objectives and is expected to resolve problems that arise in the normal course of the work. Completed work is generally reviewed for soundness of judgment, conclusion, adequacy, and conformance to policy. Interpersonal Communications and Purpose: Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function. Level of Supervision Exercised: May perform lead work or supervision over professional and technical staff engaged in the development, maintenance, and analysis of GIS data. ESSENTIAL DUTIES Serves as a GIS technical expert by developing and implementing industry accepted standards and procedures for use of GIS applications and services and promoting the adoption of these standards and procedures throughout the city for GIS professionals and users. Consults with GIS users to evaluate needs, provide technical guidance on GIS applications and services, and develop solutions to meet user needs for GIS data and analysis. Directs and leads GIS project activities to develop and implement GIS technology (e.g. map production, GIS analysis, and data layer development) by proposing budget requests, solving technical field implementation problems, providing GIS support to users, which includes training users in GIS concepts. Develops and directs the technical operations related to the implementation and maintenance of GIS data layers used in data modeling and data distribution activities, which includes coordinating the maintenance of GIS data life cycles and related business processes. Leads GIS professionals and users through the process of determining requirements and assessing alternative data models for the future design of GIS data sets then leads the design, testing, modification, and implementation of any new data models. By position, assists in the development and implementation of the budget and approves expenditures. By position, performs lead work including assigning, distributing, and reviewing work; providing instruction to lower level GIS staff; handling informal grievances; and documenting and providing input on employee performance. Performs other related duties as assigned or requested. Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above.

14 Geographic Information Systems Data Administrator Page 3 of 5 MINIMUM QUALIFICATIONS Competencies, Knowledges & Skills: Integrity/Honesty Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy. Technical Competence Uses knowledge that is acquired through formal training or extensive on the job experience to perform one s job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Attention to Detail Is thorough when performing work and conscientious about attending to detail. Customer Service Works with clients and customers (that is, any individuals who use or receive the service or products that your work unit produces, including general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to provided quality products and services. Interpersonal Skills Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; related well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Leadership Inspires, motivates, and guides others toward goals, coaches, mentors, and challenges staff, adapts leadership styles to various situations, and models high standards of honesty, integrity, trust, openness, and respect for individuals by applying these values daily. Decision Making Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Self Management Sets well defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Reading Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. Problem Solving Identifies problems; determine accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Flexibility Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deal with ambiguity. Teamwork Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technology Applications Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.

15 Geographic Information Systems Data Administrator Page 4 of 5 Reasoning Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions. Creative Thinking Uses imagination to develop new insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable. Knowledge of geographic information systems sufficient to be able to perform a variety of duties related to the work assignment. Skill in using geographical databases and performing database backups. Skill in reading and interpreting detailed geographical maps. Skill in computing geometric areas. Knowledge of computer hardware and software sufficient to be able to perform a variety of duties as needed. Knowledge of information technology systems analysis, including system design, sufficient to be able to maintain current systems. Knowledge of training techniques sufficient to be able to train others to perform the duties of the work assignment. Skill in evaluating existing policies, procedures, and objectives and recommending changes for improvement. Skill in independently adapting, interpreting and applying written guidelines, precedents and standardized work practices to a variety of unprecedented or problematic situations. Physical Demands: Sitting: remaining in the normal seated position. Reaching: extending the hand(s) and arm(s) in any direction. Handling: seizing, holding, grasping, or otherwise working with hands. Fingering: picking, pinching, or otherwise working with fingers. Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving the nature of sounds by the ear. Near acuity: ability to see clearly at 20 inches or less. Accommodation: ability to adjust vision to bring object into focus. Working Environment: Work is primarily performed in an office setting and frequently at other locations for meetings. Work involves pressure due to multiple calls and inquiries and is subject to interruption. Education Requirement: Bachelor degree in Geography, Planning, Computer Science, Engineering or a directly related field.

16 Geographic Information Systems Data Administrator Page 5 of 5 Experience Requirement: Three years of experience at the type and level of the Senior GIS Analyst, including one year of experience completing complex, multi-disciplinary GIS projects. Education/Experience Equivalency: Additional appropriate type and level of experience may be substituted for the minimum education requirement on a one year for one year basis. Additional appropriate type and level of education may be substituted for the minimum experience requirement on a one year for one year basis. Licensure and/or Certification: By position, requires a valid driver s license. CLASS DETAIL FLSA CODE: Exempt ESTABLISHED DATE: 09/16/1995 ESTABLISHED BY: Don Braden REVISED DATE: 02/15/2009 REVISED BY: CLASS HISTORY: Melissa Palmer 2/2009: The class spec was put into new format; the General Statement of Duties, Essential Duties, and Minimum Qualifications were revised and updated.

17 Career Service Authority Geographic Information Systems Photogrammetry Administrator Page 1 of 6 GENERAL STATEMENT OF CLASS DUTIES Performs professional and supervisory work over professional and technical staff involved in field investigations, data collection, GIS applications development, and GIS data analysis and support for Public Works Wastewater operations. DISTINGUISHING CHARACTERISTICS The GIS Photogrammetry Administrator is distinguished from the GIS Technician, which performs standard level paraprofessional work compiling, verifying, maintaining and inputting information into multiple databases; utilizes Geographic Information System (GIS) software and hardware to digitize and enter data; and generates schematics, maps and plats from data in order to provide information regarding different infrastructure systems. The GIS Photogrammetry Administrator is also distinguished from the GIS Analyst, which performs standard level statistical and spatial analysis, creates GIS maps, and produces relevant text and presentation graphics utilizing multiple GIS software packages and modules. The GIS Photogrammetry Administrator is also distinguished from the Senior GIS Analyst, which performs complex full performance statistical and spatial analysis, creates GIS maps, produces and presents relevant text and graphics, and makes recommendations utilizing multiple GIS software packages and modules. The GIS Photogrammetry Administrator is also distinguished from the GIS Data Administrator, which performs full performance professional work functioning as a technical expert by developing and implementing industry accepted standards and procedures for GIS applications and services used in data modeling and data distribution activities and directing and leading GIS project activities including map production, GIS data analysis, and data layer development. Guidelines, Difficulty and Decision Making Level: Guidelines are generally but not always clearly applicable, requiring the employee to exercise judgment in selecting the most pertinent guideline, interpret precedents, adapt standard practices to differing situations, and recommend alternative actions in situations without precedent. Duties assigned are generally complex and may be of substantial intricacy. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion. Employee is responsible for determining time, place, and sequence of actions to be taken. Unusual problems or proposed deviations from guidelines, practices, or precedents may be discussed with the supervisor before being initiated.

18 Geographic Information Systems Photogrammetry Administrator Page 2 of 6 Level of Supervision Received and Quality Review: Under administrative supervision, the employee has personal accountability for carrying out an assigned function, program, or project within the scope of established guidelines and objectives and is expected to resolve problems that arise in the normal course of the work. Completed work is generally reviewed for soundness of judgment, conclusion, adequacy, and conformance to policy. Interpersonal Communications and Purpose: Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function. Level of Supervision Exercised: Supervises professional and technical staff engaged in the development, maintenance, and analysis of GIS data and in the development of GIS applications. ESSENTIAL DUTIES Directs and evaluates the work of professional and technical staff members involved in field investigations and data collection, GIS applications development, and GIS data analysis and support for Public Works Wastewater operations; provides technical expertise to staff; and develops and implements standards, policies and procedures for the work unit. Directs and coordinates projects to update and maintain data within GIS and imaging databases and to integrate these databases with a variety of internal/external databases (e.g. assessment, planning, regional aerial databases) in order to generate accurate data for billing of Wastewater services. Designs and implements GIS and imaging databases, hardware, and software to support all services performed by Wastewater; develops contingency plans to cover systems failure scenarios and applications software systems recovery and restoration procedures. Supervises the work of professional staff and/or consultants responsible for maintaining databases, hardware, and image processing software and developing code and providing aerial photography services. Serves on committees and builds and maintains effective relationships with managers and other stakeholders in order to discuss and resolve issues/concerns, exchange information, and recommend changes to improve GIS services within the city. Assists in the development and implementation of the budget; allocates resources in accordance with work requirements and budget constraints; and approves expenditures. Plans, assigns, and reviews the work of staff members performing a variety of data collection and field investigations, and GIS analytical work, and recommends changes in practices and procedures to increase operating efficiency and expedite work flow.

19 Geographic Information Systems Photogrammetry Administrator Page 3 of 6 Trains new staff members in GIS analysis, data collection and investigative techniques and methodologies, orients staff with appropriate policies and procedures, and ensures that work conforms to standards. Provides work instruction and assists employees with difficult and/or unusual assignments. Develops or modifies work plans, methods, and procedures and determines work priorities. Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion. Resolves problems encountered during daily operations and determines standards for problem resolution including escalations from clients. Develops the performance enhancement plan, documents performance, provides performance feedback, and formally evaluates the work of employees. Responds to formal and informal employee grievances and prepares written response. Documents causes for disciplinary action and initiates letters of reprimand and formal recommendations for disciplinary action. Performs other related duties as assigned or requested. Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above. MINIMUM QUALIFICATIONS Competencies, Knowledges & Skills: Integrity/Honesty Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy. Technical Competence Uses knowledge that is acquired through formal training or extensive on the job experience to perform one s job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Attention to Detail Is thorough when performing work and conscientious about attending to detail. Customer Service Works with clients and customers (that is, any individuals who use or receive the service or products that your work unit produces, including general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to provided quality products and services. Interpersonal Skills Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; related well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Leadership Inspires, motivates, and guides others toward goals, coaches, mentors, and challenges staff, adapts leadership styles to various situations, and models high standards of honesty, integrity, trust, openness, and respect for individuals by applying these values daily.

20 Geographic Information Systems Photogrammetry Administrator Page 4 of 6 Team Building Manages group processes, encourages and facilitates cooperation, pride, trust, and group identity, fosters commitment and team spirit, and works with others to achieve goals. Human Resources Management Empowers staff by sharing power and authority, develops lower levels of leadership, pushing authority down and out throughout the organization, shares rewards with staff, and ensures staff is properly selected, used, appraised, developed, and are treated fairly. Managing Diverse Workforce Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce and manages workforce diversity. Conflict Management Minimizes confrontations, disagreements, complaints, and grievances and resolves them in a constructive manner. Works with staff, higher-level managers, peers, administrative staff from other organizations, internal and external customers, and local stakeholder groups to generate areas of agreement and joint action. Decision Making Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Self Management Sets well defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Reading Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. Problem Solving Identifies problems; determine accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Flexibility Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deal with ambiguity. Teamwork Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technology Applications Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. Reasoning Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions. Creative Thinking Uses imagination to develop new insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable. Knowledge of a geographical information system sufficient to be able to direct and manage various aspects of the photogrammatric/geographic information department. Knowledge of geographical information systems sufficient to be able to administer, design and implement hardware and software. Skill in using geographical databases and performing database backups.

21 Geographic Information Systems Photogrammetry Administrator Page 5 of 6 Skill in reading and interpreting detailed geographical maps. Skill in computing geometric areas. Knowledge of supervisory theories and methods sufficient to be able to perform a variety of supervisory functions. Knowledge of budgeting principles and practices sufficient to be able to assume budgetary responsibilities as required. Physical Demands: Sitting: remaining in the normal seated position. Reaching: extending the hand(s) and arm(s) in any direction. Handling: seizing, holding, grasping, or otherwise working with hands. Fingering: picking, pinching, or otherwise working with fingers. Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving the nature of sounds by the ear. Near acuity: ability to see clearly at 20 inches or less. Accommodation: ability to adjust vision to bring object into focus. Working Environment: Work is primarily performed in an office setting and frequently at other locations for meetings. Work involves pressure due to multiple calls and inquiries and is subject to interruption. Education Requirement: Bachelor degree in Geography, Planning, Computer Science, Engineering or a directly related field. Experience Requirement: Three years of experience at the type and level of the Senior GIS Analyst, including one year of experience completing complex, multi-disciplinary GIS projects. Education/Experience Equivalency: Additional appropriate type and level of experience may be substituted for the minimum education requirement on a one year for one year basis. Additional appropriate type and level of education may be substituted for the minimum experience requirement on a one year for one year basis. Licensure and/or Certification: Completion of the Career Service Authority supervisory training courses prior to the completion of the probationary period.

22 Geographic Information Systems Photogrammetry Administrator Page 6 of 6 By position, requires a valid driver s license. CLASS DETAIL FLSA CODE: Exempt ESTABLISHED DATE: 09/16/1995 ESTABLISHED BY: Don Braden REVISED DATE: 02/15/2009 REVISED BY: CLASS HISTORY: Melissa Palmer 2/2009: The class spec was put into new format; the General Statement of Duties, Essential Duties, and Minimum Qualifications were revised and updated.

23 Career Service Authority Senior Information Technology Developer Page 1 of 5 GENERAL STATEMENT OF CLASS DUTIES Performs full performance level professional systems analysis and programming work designing, developing, maintaining, and enhancing software application programs, operating systems, and databases. DISTINGUISHING CHARACTERISTICS The Senior IT Developer is distinguished from the Staff IT Developer, which performs entry level professional system analysis and programming work maintaining and enhancing software application programs, operating systems, and databases. The Senior IT Developer is also distinguished from the Associate IT Developer, which performs standard level professional systems analysis and programming work developing, maintaining, and enhancing software application programs, operating systems, and databases. Next, the Senior IT Developer is distinguished from the Senior ERP Developer, which performs full performance level, professional programming work to design and implement Enterprise Resource Planning (ERP) systems, including multiple operating systems and databases. Finally, the Senior IT Developer is distinguished from the Senior IT Systems Analyst, which performs full performance level professional work analyzing, refining, and documenting the business requirements of City department and agency customers included in the development, implementation and production of integrated technology software systems. The Senior IT System Analyst also serves as the end-to-end authoritative technical resource on the business requirements and information needs of customer departments and agencies in all phases of the application and system development life cycles. Guidelines, Difficulty and Decision Making Level: Guidelines are generally but not always clearly applicable, requiring the employee to exercise judgment in selecting the most pertinent guideline, interpret precedents, adapt standard practices to differing situations, and recommend alternative actions in situations without precedent. Duties assigned are generally complex and may be of substantial intricacy. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion. Employee is responsible for determining time, place, and sequence of actions to be taken. Unusual problems or proposed deviations from guidelines, practices, or precedents may be discussed with the supervisor before being initiated.

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