We managed to increase the control of documentation in circulation and we have also achieved economic benefits derived from stopping the paper print of documents. Javier Sánchez Ruiz CRISA
The challenge. Increase control over critical documentats and automate the review process and sign engineering plans for a volume of over 3.638 documents. environmental conditions on Earth, observing events on Earth or in scientific research of the universe, the Moon, comets and planets. CRISA currently holds more than 25 projects for future missions like GOCE, ATV, Herschel, Planck, Gaia, or the Mars Science Laboratoy Vega CRISA is a company founded in 1985 to design and launcher. manufacture electronic equipment and software for space applications: satellites, launchers, orbital infrastructure and space transportation vehicles. Other activities include engineering projects for ground stations, defense and audiovisual sectors. CRISA has a staff of over 300 employees. In addition, the company is part of Astrium Ltd. a subsidiary of the European Aeronautic Defense and Space Company (EADS) which employs 15,000 people at its headquarters in France, Germany, UK, Netherlands and Spain and has a turnover of 4.8 billion euros. CRISA has always played a major role in most scientific missions and Earth Observation of the ESA (European Space Agency, European Space Agency), developing several payload processors and hardware drivers and To become a leader in the manufacture of such sophisticated equipment required process excellence and therefore total control over the materials used and software. produced by them. In particular, plans and official documents are subject to the most strict control. The Engineering Department was accusing the need to increase this control and improve processes for approval and review of technical documentation. By then, the documents had to be printed before they were reviewed, approved and signed and scanned once again to complete the whole process. According to Citigroup-Environmental Defense study the cost of printing a page can be around $ 0.13 USD. The size of the documents from the Department of Engineering CRISA move from a few pages to several hundred of them. This company manages on average 10 technical All these developments play a vital role in monitoring 2 documents, with an average of 44 pages per document.
Which means that only this volume document printing costs about $ 15,100 dollars each year. To these costs there needs to be added the time workers spend printing The Solution Athento Document Management System was implemented in the Engineering Department. the documents and re-scanning them in addition to destruction of the paper. The review and approval of plans and other documentation from the Department of Engineering was The environmental policy of the organization was one of the motivations to rethink the high consumption of consumables such as paper and ink toners. the central concern of the Project Management and Documentation of CRISA, therefore different types of workflows were implemented, for example, a workflow in which a series document could go from the unchanged, For all these reasons, in 2011 CRISA decides that to approved, deleted or obsolete states. achieve a high level of control they wanted get rid of paper and centralize all technical and official documents in one digital repository. The company selected the Athento solution, as the document management software that best suited their needs. For technical documentation such as drawings or designs that required more control, approval workflows were created in which a document was in 6 different life-cycle states and was signed after completing the process. The signatures on the document are stored in a history of signatures. In addition, information on all state changes in the different workflows can be exported to PDF to maintain traceability of work on documents. Thus, CRISA began the road to achieve a paperless company and total control over their documents. 3
The Result. More than $ 15.000 saved per year in paper printing and control over the processes of reviewing technical documents. The new workflows have improved quality control of "We managed to increase the control of documentation in circulation and we have also achieved economic benefits derived from the non-printing on paper." Javier Sanchez Ruiz "We managed to increase the control of CRISA, have significantly reduced the use of paper in the documentation in circulation and we have also company and, of course, have generated cost savings achieved economic benefits derived from associated with managing paper (at least $ 15.100 per stopping the paper print of documents." year). Javier Sanchez Ruiz CRISA Six months after implementing Athento, the project went from being used only in the Engineering Department to being used in 6 pilot projects. Currently, Athento manages between 25% and 30% of the documents at CRISA (3.638 documents), but the goal is to gradually increase this percentage to cover at least 70% of the documents in the organization. In addition, the over 60 employees, including engineers and management, who use the system today can control what tasks related to document workflows are pending and perform work more efficiently, without having to waste time printing or scanning documents and looking where the latest version of a document is or even sharing documents in an non-efficient and unprofessional way such as attachments in emails. 4
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