RUUD DESIGNSTAR 2012 USERS GUIDE
TABLE OF CONTENTS Introduction 3 Logging In / Gaining Access 4 Proposal Builder 10 Super Sprocket 22 Load Calculation Program 30 Coming Soon For 2012 35 Conclusion 36 www.myruud.com
RUUD DESIGNSTAR INTRODUCTION Benefits of Ruud DesignStar Exclusive to Ruud A/C Division and contractor customers Small cost to the contractor Enrollment is simple and easy Provides contractors an easy method to present prospective customers with a professional proposal in mere minutes Easily added to your locally constructed company website Automatically part of a Ruud-designed site Great lead generator Provides consumers with a method of making a better, more educated choice on the contractor and energy savings of a new system at the computer in minutes Ruud DesignStar DesignStar Proposal Builder Allows contractors and their employees the ability to produce a quick, professional, customized proposal for consumers, builders, or other potential customers in a system replacement investment tone. Located at RuudDesignStar.com. DesignStar Energy Saving Calculator Featuring Super Sprocket. Consumers can enter the address/zip and in one click receive a customized proposal emailed from the contractor s Ruud custom website or from their locally constructed site. Located at your company website. DesignStar Load Calculation Program Provides contractors with the ability to determine a load calculation on the home BEFORE visiting the home. Located at RuudDesignStar.com and inside any generated qualified leads. 3
LOGGING IN TO RUUDDESIGNSTAR.COM For optimum navigation of RuudDesignStar.com, the use of Firefox as your Internet browser is recommended Accessing RuudDesignStar.com Distributors and contractors may have as many user accounts as needed Firefox is an easy download from Mozilla.com www.myruud.com 4
GAINING ACCESS TO RUUDDESIGNSTAR.COM Go to MyRuud.com Home page and click on Applications Click on CIMS Your Ruud distributor can provide access to Ruud DesignStar at MyRuud.com by following these easy steps. Contractors should contact their Ruud distributor representative to gain access. 5
GAINING ACCESS TO RUUDDESIGNSTAR.COM Click on DesignStar Request Select the distribution branch from the drop-down menu Click Next for contractor www.myruud.com 6
Select the contractor from the drop-down menu If user name appears, click Request DesignStar Access 7
GAINING ACCESS TO RUUDDESIGNSTAR.COM Request has been completed If user name does not appear, click My Name Is Not Displayed Complete information and click Add Person www.myruud.com 8
The user will receive email notification of access User name is your email address; Password is designstar, one word, lower case. Do not change your password! 9
RUUD DESIGNSTAR PROPOSAL BUILDER Use the Ruud DesignStar Proposal Builder Quick Start Guide as an aid DesignStar Proposal Builder Quick Start Guide www.myruud.com 10
STEP 1 Click on Baselines Fill in the information about the systems currently in the home and local utility rates. After baseline numbers are entered, click on the Weather link. 11
RUUD DESIGNSTAR PROPOSAL BUILDER STEP 2 Select the city nearest you from the drop-down menu and click the Choose City button. Next, click the Details link. After customizing the cover sheet of your proposal on the Details page, click Systems www.myruud.com 12
STEP 3 Select the system category you desire. For a straight cool, click Cool. For heating equipment without ECM motors, click Heat. Any model number, capacity, or efficiency data entered will narrow the database search for the replacement system 13
RUUD DESIGNSTAR PROPOSAL BUILDER STEP 4 When the system you desire is found, click the + sign to the left to move that system up to the calculation box Click the accessory list from the drop-down menu to add accessories www.myruud.com 14
STEP 5 Click the + sign to the left to add an accessory to your proposal. Accessories include t-stats, IAQ products, financing, and extended service agreements. If the system qualifies for tax credits, there is also an IRS tax form available. Next, click the Economics link 15
RUUD DESIGNSTAR PROPOSAL BUILDER STEP 6 Fill in all the necessary information about the new system cost, repair of existing system, loan info, system lifetime. DesignStar will automatically calculate estimated payments, monthly savings, and ROI. To see if there are local utility rebates available, click the Tax Credits, Rebates, and Incentives link www.myruud.com 16
Click your state link Click the appropriate local utility rebate program 17
RUUD DESIGNSTAR PROPOSAL BUILDER STEP 7 Fill in the Tax Credits, Rebates, and Incentives box Click Print to open your proposal document in Adobe Acrobat www.myruud.com 18
STEP 8 A DesignStar Proposal can include: Customized cover page with your company logo Systems investment page Estimated annual savings chart Certified Performance Ratings page Ruud System consumer literature Financing application 19
RUUD DESIGNSTAR PROPOSAL BUILDER STEP 9 You can email the proposal by clicking the email link For convenience, you can save as default to keep this information when working on your next proposal www.myruud.com 20
Ruud DesignStar Proposal Builder Review Allows the user to build a professional proposal in 5 minutes Customized to your business with your information and logo Can be conveniently emailed or printed Ruud DesignStar allows you to keep a record of all proposals created A list of all proposals is listed for your records 21
RUUD DESIGNSTAR SUPER SPROCKET FEATURE DesignStar Super Sprocket Important Information Contractor and consumer benefits Adding Super Sprocket to an existing locally constructed website Examples of Ruudconstructed sites that have Super Sprocket automatically embedded Customer leads file Contractor Benefits The Super Sprocket feature reduces the number of inputs required by a consumer at a contractor s website to 1 address and zip code Reduces the Bounce Rate of consumers away from contractor s website significantly Designed to increase the number of leads and proposals downloaded by consumers Allows the contractor to provide a better estimate of energy savings (new system vs. current system) based upon the actual monthly utility bills of the homeowner Contractors have only a Best System comparison vs. the Good, Better, Best of the old Sprocket Contractors make a lasting quality impression with consumers by providing a professional proposal in mere minutes Consumer Benefits The Super Sprocket feature reduces the number of inputs required by a consumer at a contractor s website to 1 address and zip code Consumers can download a proposal that has more accurate energy savings comparing current system to a new Ruud Home Comfort System Consumers can make a better, more educated choice on the contractor and energy savings of a new system at their computer in minutes www.myruud.com 22
Adding the Ruud DesignStar Super Sprocket Feature to a locally developed website Click on the Super Sprocket Tab Click on Sprocket Preferences 23
RUUD DESIGNSTAR SUPER SPROCKET FEATURE From the Sprocket Preferences link, this page can be added to your locally developed website by your webmaster Right click the HTML code in the box and paste into an email and send to your webmaster to add to your site A Ruud-developed site will automatically have this form as part of the website offering Super Sprocket Features Super Sprocket is automatically on all Ruud-designed website templates All downloaded proposals and lead information is stored under the Leads link on your Ruud DesignStar account www.myruud.com 24
Super Sprocket feature on a Ruud distributor website Consumer immediately sees square footage of home, when it was built, and how the home is heated 25
RUUD DESIGNSTAR SUPER SPROCKET FEATURE Consumer can slide the bar or click another box if home information needs updating Consumer can slide the bar left or right to pinpoint current monthly utility bills for heating (red) & cooling (blue) shown in the Current Monthly Costs graph www.myruud.com 26
As the consumer slides the cost adjustment sliders to actual monthly heating and cooling costs, the Potential Yearly Savings numbers will automatically change After pinpointing monthly utility costs, the consumer fills out name and email info and downloads a proposal Super Sprocket Feature Process The consumer downloads a proposal from the contractor s website The contractor is notified when a consumer has downloaded a proposal and also receives a copy of that information The consumer information is located under the RuudDesignStar.com account of the contractor under the Leads link 27
RUUD DESIGNSTAR SUPER SPROCKET FEATURE From the Super Sprocket Tab, the Leads link will display all lead information for leads generated from a contractor s website. This contact information is provided by the homeowner before a proposal is downloaded. Ruud DesignStar provides contractor users with a complete list of generated lead information www.myruud.com 28
Ruud DesignStar Super Sprocket Process Review Consumer clicks the Get Proposal link and can leave contact information (email, phone number, or both) The downloaded proposal is sent to the consumer s email inbox Simultaneously, the contractor receives an email notification that a consumer has downloaded a proposal and receives the same proposal as an email attachment The contractor can view all leads generated on his RuudDesignStar.com account, under the Super Sprocket tab/leads Contractor makes contact with the consumer by the method selected by the consumer An appointment is scheduled. Sale is made! 29
RUUD DESIGNSTAR LOAD CALCULATION PROGRAM Click on Launch Load Calculator Click on the arrow to learn how to use the Ruud DesignStar Load Calculation Program Type in street address and zip code to find the desired home www.myruud.com 30
The Ruud DesignStar Load Calculation Program will locate an image and home information from local records Use the Rotate Arrow buttons to point your home toward the direction of the worst case glass 31
RUUD DESIGNSTAR LOAD CALCULATION PROGRAM Adjust the square footage of window area and shading percentages, if needed Adjust the design inputs as needed for your local market conditions www.myruud.com 32
Fill out the information to put together a proposal as shown above Click the link located at the top right of your screen to open/download a PDF of your report 33
RUUD DESIGNSTAR LOAD CALCULATION PROGRAM Ruud DesignStar Load Calculation Benefits Allows a contractor to complete a Block Load Calculation in mere minutes A contractor can complete the Load Calculation Program on a consumer s lead information before leaving the office/shop The report will display as a typical Manual Load Calculation Report and will also contain: Customer info Heating loads Cooling loads Adequate exposure diversity graph Provides a professional proposal to various entities that require a load calculation consumers, utilities, builders, engineers, etc. www.myruud.com 34
COMING SOON FOR 2012 Ruud DesignStar Energy Auditor Program Ruud DesignStar System Selection Program Our next program innovation will be the Ruud DesignStar System Selection Program. The System Selection Program feature will allow Ruud DesignStar users to select the perfect system to meet the conditions of the Ruud DesignStar Load Calculation Program. Look for the beta version soon! To utilize the beta version of the Ruud DesignStar Energy Auditor Program, click the Energy Auditor link, then login again with your DesignStar password and email address user name Click on the arrow and follow the video tutorial on how to use the DesignStar Energy Auditor Program 35
CONCLUSION Ruud DesignStar Ruud DesignStar is an exclusive program offering to Ruud distributors and contractors. Ruud DesignStar provides: Easy-to-use professional Proposal Builder for closing more sales More information about potential customers without leaving the office Effective lead generator on your company website Consumers have the information they need before a meeting or service call is scheduled Ability to use in the home on portable devices such as the ipad Available Resources: RuudDesignStar.com Technical Assistance and Feedback Ruud Heating, Cooling & Water Heating P.O. Box 17010, Fort Smith, AR 72917 Ruud manufactures residential & commercial heating, cooling and water heating products. In keeping with its policy of continued progress and product improvement, Ruud reserves the right to make changes without notice. Printed in the U.S.A. 9/11 DC Form No. M22-1399 Rev. 1