SAMPLE Employee Benefit Services Proposal 1 P a g e

SAMPLE Employee Benefit Services Proposal 1 P a g e

TABLE OF CONTENTS I. BAC History and Service Philosophy II. Client Service Team III. References and Testimonials III. Customized Administration & Consulting Services IV. Group Insurance Strategic Action Plan & Timeline V. Section 125 Administration VI. COBRA Administration VII. 401(k) Administration VIII. Investment Advisory IX. Employee Communication and Education Initiative X. Consulting & Administrative Services Contract The information contained in the following pages is a sample of the Brokerage, Administration & Advisory Proposal. All services listed represent a small portion of the comprehensive service offerings available to our clients. 2 P a g e

Customized Administration and Consulting Services BAC has a unique approach to benefits administration & consultation. By providing a comprehensive blend of administration and advisory services we are able to tailor every aspect of your employee benefits program. By managing the following services in-house we are able to lower and sometimes eliminate costly fees associated with the administration and management of your benefit plan. Group Benefit Insurance & Brokerage Services Full Service Enrollment & Employee Communication Actuarial Services Quarterly Experience Reporting Retirement Plan Design Evaluation Retirement Plan Administration Retirement Plan Investment Advisory Services Executive Planning FSA, HRA & HSA Administration w/ debit card technology Web-based HR and Benefit Services Full Service COBRA Web based Enrollment with Consolidated Billing & Eligibility Compliance Department - Up to date legal briefs - Signature ready 5500 preparation - HR counsel - Erisa compliance - COBRA, HIPAA, OSHA, Medicare, & FMLA notice templates Secure online account access Total Compensation Statements Employee Surveys Custom Employee Education Pieces Online Benefit Portals Wellness Planning & Coordination Benchmark Surveys & Statistics Call Center with 800 number We recommend that our clients make employee benefits management a strategic initiative. By defining objectives and developing an action plan based on meeting those objectives, we ensure an organized, complete approach to fulfilling your benefits needs. Our careful strategic planning services include ongoing evaluation of all your plan s characteristics such as access, service, and price to ensure a proper balance is achieved. Strategic planning also shields your plan from becoming obsolete as new trends and market factors emerge 3 P a g e

Group Insurance Strategic Action Plan & Timeline * Annual Activities 1. 1st qtr. claims review/industry updates/address open issues 2. 2nd qtr. claims review/industry updates/address open issues 3. 3rd qtr. claims review/industry updates/address open issues 4. Discuss goals for next plan year 5. Identify information needed for market specifications 6. Meet with current vendor 7. Review EE communications 8. Discuss feasibility of employee benefit/wellness programs 9. SPD reviews 10.Receive information to begin claims analysis Renewal/Claims Data Review (4-6 months prior to renewal) 11.Request renewal from all carriers 12.Receive renewal information 13.Request claims data from current carrier 14.Request/receive claims projections & renewal analysis from actuary 15. Renewal Negotiations begin 16.Perform claims analysis/isolate problem areas 17.Perform Plan Design Modeling on selected changes Develop Request for Proposal 18.Inventory current services provided 19.Review contractual obligations of current vendors 20.Finalize list of desired vendor services 21.Determine other bidding requirements 22.Draft/edit/refine 23.Meet to confirm market specifications 24.Prepare final RFP Vendor Solicitation 25.Identify list of vendors 26.Send RFP 27.Answer vendor questions/provide additional information. *This above represents a partial list of the renewal action plan & timeline. 4 P a g e

Section 125 - Health Care FSA, HSA and HRA* FSAs help you stretch your budget for dependent daycare and health care expenses by allowing you to pay for some of these expenses with before-tax dollars. With health care costs on the rise, this is a particularly great time to take advantage of the cost savings of a Health Care FSA. Our claims adjudication and payment process is enhanced by the availability of multiple claim payment options. Along with the traditional payment by check, options are available for direct ACH transfer to the participant bank account or paperless payment via payroll check. Documents Plan Design and Consultation Plan Document Summary Plan Description Corporate Resolution Enrollment & Materials Employee On-Site Enrollment Meetings Customized Enrollment Forms Customized Materials Employee Guide Internet FSA Enrollment Healthcare Expense Worksheet Childcare Tax Credit/Dependent Care Expense Reimbursement Comparison Dependent Care, Health Care Customized Reimbursement Forms Claims Adjudication Participant Explanation of Benefits (EOB) Payment of Approved Claims EFT Claim Reimbursement (Optional) Debit Card Technology (Optional) Raw data payroll interface (Optional) Employee Statements Plan Sponsor Financial Reports BACLink Internet Account Access Maintain and Reconcile Funding Accounts Compliance IRS Required Dependent Care Claim Payment Report Required Non-Discrimination Testing 5500 Preparation *This above represents a partial list of the Section 125 services available to our clients 5 P a g e

Employee Education & Communication Initiative Our team will help you tackle your mounting employee communication challenges. With strategic planning and a thorough understanding of your communication objectives, we provide custom communication materials that will help your employees understand their plans and the issues influencing your benefits decisions. Only through proper and consistent communication will employees truly appreciate their benefit package. Benefits Announcements & Educational Material Contains memos, flyers, payroll stuffers, and articles used to announce benefit changes, introduce new benefits or plans, or to help employees understand and use certain benefits. Benefit Statements This category provides you with benefit statement items such as a summary of an employee's benefits package, showing overall compensation including salary and benefits. Consumer-Directed Healthcare (CDHC) We provide everything you need, including letters, flyers, articles, payroll stuffers, posters, and e-mails to help support your CDHC campaigns. Employer Education Articles and Newsletters This category contains educational articles covering hot benefit topics from CDHC and benefit costs to trends. These include a quarterly Benefits Bulletin newsletter and a quarterly pharmacy newsletter, along with a monthly one-page newsletter covering highlights of current HR and benefit news. *This above represents a partial list of the communication services available to our clients Thank you for viewing a sample of our Employee Benefit Services Proposal! Please give us a call to discuss how we can provide your company with a customized proposal. 206.625.1800 / 800.967.3709 ext. 236 or Email us at bhill@baclink.com 6 P a g e