the better way to pay online
It s simply a better way to do business online.
Opportunity, Challenge, Solution E-Commerce represents a huge opportunity for businesses right around the globe, but particularly in Indonesia. Trading over the Internet provides a revenue stream that operates 24 hours a day. It requires no personal involvement from the merchant, is free of geographic restrictions, and is more secure than shopping in the material world, as card and personal details stay within an encrypted system and are never seen by unknown third parties. It s commerce that looks after itself, generating income while leaving the merchant free to concentrate on building the business and making it a success. It is a business that is growing fast and has immense potential. However, with every opportunity comes a challenge. That is where Internet Payment Gateways help. Internet Payment Gateways provide card companies and banks the means to process payments quickly and securely, and to transfer money from buyer to seller. The problem, until now, has been that Internet Payment Gateways tend to be connected to specific cards or banks, which requires a merchant to have connections to a multitude of Gateways to be able to meet customer payment needs. You can never guarantee that the customer has the right card. And each Internet Payment Gateway sets different parameters and applies different costs, and each requires investment in time and money by the merchant to set up. The solution is DOKU, a local integrated Internet Payment Gateway provider, delivering a worldclass solution that solves all the payment problems of merchants doing business online. Merchants are guaranteed payment by DOKU s Acquiring Bank and money is transferred to the Merchant s account within 1 to 3 days. With e - commerce the challenge is to know with whom you are doing business. Are they who they say they are? Is it really their money they are spending? Can I accommodate their choice of payment method? Will I get paid?
DOKU - The New Online Payment Gateway DOKU is just what it says money but it is money that works in the electronic environment, money ideally suited to business online. DOKU started life in 2007 as nsiapay, founded by a team of IT specialists with payment services expertise. Unsatisfied with the shortcomings of existing payment systems, especially the restrictions and lack of choice they imposed on merchants in the region and the fees charged for transactions, the DOKU team developed their own payment system, concentrating on providing discretion, ease and dependability: DOKU is a better choice for online payment processing. Discretion that allows customers to use the payment option that suits them best Ease that helps customers to find products and services quickly and have fewer steps in the check out process Dependability that the payment process is robust and secure The result is a secure Internet bridge between merchant websites and the credit card and bank processing networks that provides flexibility and delivers significant cost savings over the existing alternatives. DOKU is certified PCI DSS compliant, the first and currently the only Indonesian company to be certified. PCI DSS (Payment Card Industry Data Security Standards) are the stringent criteria established by the industry to safeguard client data and to protect payment integrity. PCI DSS certification is essential for any secure payment gateway.
DOKU is more than a payment system - it is a payment service.
Why DOKU is better for online payments DOKU accepts multiple payment methods providing choice to both merchant and consumer. Sales are not lost if the customer doesn t have the right card, or even have a card at all. And because DOKU is independent, working with all the banks and credit companies, instead of just one, DOKU ensures that merchants pay the lowest applicable transaction fee for each transaction. DOKU reduces the risk of fraud with its own Early Detection service (ED). ED is all about providing a superior verification process, verifying and analyzing 100% of all transactions, not just random sampling as carried out by many payment systems. Every time a customer makes a payment, it is checked and verified, and the data captured during the process is added to each customer s profile. This helps merchants learn about their customers needs, and just as importantly, minimizes the likelihood of charge-backs. DOKU also accommodates additional security measures implemented through 3D-Secure Payments schemes by VISA (VBV) and Mastercard (MSC). DOKU is designed to be user friendly and easy to implement. DOKU provides a free consultancy service to prepare merchants for trading over the Internet, and offers 24/7 local IT support. DOKU also looks after the contractual and technical connections to local acquiring banks, and provides real time reporting of sales transactions and consolidation. In essence, DOKU gives merchants a fully operational, professional back office and reliable, flexible payment system, with no need for the merchant to invest in and develop them. DOKU is locally hosted and operated, applying world-class technology and performance to the specific market environments within the region. And because DOKU developed and owns its payment system, it can be customized to satisfy specific customer requirements, such as additional levels of security verification, all implemented quickly and easily. When you call DOKU you don t have to wait on line to make contact with someone in a call center on another continent; you make a local call and talk immediately to a real person.
Take advantage of the DOKU online solution To see how the DOKU Internet Payment solution can increase your business and save you money, give us a call and we will help you discover the new way to manage online payments. PT Nusa Satu Inti Artha Plaza Asia Office Park Unit 3 Jl. Jend. Sudirman Kav. 59 Jakarta 12190 Indonesia T (62-21) 515 0555 F (62-21) 515 0666 E info@doku.com www.doku.com Our partners: