Keep money moving. A guide to payment services from Sage Pay.

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1 Keep money moving A guide to payment services from Sage Pay

2 The lifeblood of business Making it safe and easy for your customers to pay you is essential payment channels aren t just a part of your business, but its lifeblood. At Sage Pay, we recognise that every successful business needs a healthy flow of customers and money which is why we deliver secure and efficient payment services that will help to increase cash-flow and improve your bottom line. We process millions of secure payments each month for over 25,000 businesses, from startups through to major online, consumer, and business brands. Our payment services range from the very simple to the most sophisticated tailored solutions and because they are easy to integrate and manage, you and your staff will have more time to spend on growing your business. What s more, your peace of mind is important to us we re committed to providing you with the best 24-hour customer service and adapting to meet the changing needs of your business. So no matter how your business changes or grows, choosing a payment solution from Sage Pay will make money move quickly and securely from your customer through to you.

3 You make the promises We ll keep them Our customers depend upon us for fast, secure and reliable payments so that they in turn can commit to providing quality services to their customers. Our promise to you Quick and secure movement of your money The highest level of card data security Tools that make managing and reconciling your payments easy Solutions tailored to your business needs Minimised transaction costs 24/7 payment system monitoring Simple and flexible integration Fully trained UK-based experts on-hand 24/7, that welcome feedback and act on it Comprehensive online support With security and service at the heart of our business we ensure that the transaction process is a safe and secure one. From card data protection and secure payment processing to customer service, we take all the vital steps to help maintain your business reputation. Every transaction is encrypted to the highest global standards and once on our systems, all sensitive data is secured beyond the levels demanded by the payments authorities and card schemes. We have multiple private links into the banking network which are regularly monitored and all data is safeguarded by our twin data centres and state of the art disaster recovery. Our systems are audited annually to ensure we maintain our level 1 the highest level compliance with the Payment Card Industry Data Security Standards (PCI DSS). They are also checked monthly and scanned quarterly by one of the world s leading independent Qualified Security Assessors.

4 Sage Pay Go Sage Pay Go is your complete payment service. It s simple to manage, there are no set-up fees, no annual charges and a low monthly cost. Sage Pay Go enables you to accept card payments online, over the phone or via mail order. It s easy to integrate with your website or e-commerce platform and depending on the integration method you choose, you could significantly reduce the burden of PCI DSS compliance. We ve also made it easy for growing businesses to bolt on additional features such as Merchant Services, Priority Support and Premium Fraud Prevention tools. Sage Pay Go delivers incredible value, and makes reporting, reconciliation and managing your payments easy. Which is why tens of thousands of businesses, of all sizes, are using it every day. Included with Sage Pay Go 24/7 telephone and support Fraud prevention tools, including Verified by Visa and MasterCard SecureCode Telephone/mail order (MOTO) facilities Multi-currency set-up Recurring and deferred payment options Customisable payment pages PayPal integration Settlement of funds Sage Pay Bolt-ons* There s no such thing as an average business, and one size doesn t always fit all, which is why we have a powerful range of bolt-ons to create a payment solution that will best fit your business. Merchant Services We can arrange a merchant bank account for you. It s simple to set up and is a competitively priced package, with no set-up fees and no annual charges. Premium Fraud Prevention A package of additional fraud prevention measures for businesses that require the most cutting edge security. Combined with what is already the standard in online security, it creates the ultimate in anti-fraud protection. PCI DSS Compliance We ve teamed up with a leading security partner to help you manage what can be a timeconsuming and complex task. Whatever your PCI DSS compliance level, we can help. Priority Support An account manager dedicated to your business, combined with pro-active advice, bespoke analysis, a SLA and the 24/7 availability we offer as standard takes customer service to another level. Token System Store your customers card details on our secure servers and process transactions as and when required, without compromising on card security or your level of PCI DSS. *Please note, some bolt-ons are not yet available in Ireland

5 Tailored solutions We recognise that no two businesses are alike, and our off-the-shelf solutions may not be exactly what your business requires. That s why we also offer completely bespoke solutions, designed specifically to meet your needs. Whether you need to develop additional functionality such as increased customer data capture, completely outsource your payments via our hosted solution or undergo PCI DSS compliance, our team can work with you to deliver the right solution. We first gain a thorough understanding of your business and its needs and develop the optimum solution. Our project team consists of senior people who are highly experienced and possess real business intellect and creativity. They provide expertise in areas such as payment processing, fraud, compliance regulations and merchant services, and will work alongside you to drive the project forward quickly and efficiently. And we don t stop there. The team that creates your bespoke solution will continue to oversee your business and deliver ever-greater value as our business relationship grows.

6 To find out how our solutions are helping thousands of businesses trade efficiently, safely and securely, visit our web site, us or talk to one of our team. UK Phone Ireland Phone