WEB PRODUCTS SYSTEM REQUIREMENTS

Web Products System Requirements WEB PRODUCTS SYSTEM REQUIREMENTS ICSA Software International Limited Waterman House, 41 Kingsway, London WC2B 6TP Tel: +44 (0)20 7497 5511 Fax: +44 (0)20 7497 5533 Email: enq@icsasoftware.com www.icsasoftware.com

TABLE OF CONTENTS TABLE OF CONTENTS... 1 1 INTRODUCTION... 2 1.1 Server hardware requirements - Physical (see Note 1)... 2 1.2 Server hardware requirements - Virtual... 3 1.3 Server software requirements... 3 1.3.1 Database Server... 3 1.3.2 Web Server... 3 1.4 Miscellaneous software included in the installation... 3 1.5 Microsoft software included in the installation... 4 1.6 Optional software not normally included in the installation... 4 1.7 Client requirements for Update Access (see Note 11)... 4 1.7.1 Client hardware requirements... 4 1.7.2 Client software requirements... 5 1.8 Client requirements for Read-only Access... 5 1.8.1 Client hardware requirements... 5 1.8.2 Client software requirements... 5 1.8.3 Notes... 6 1.9 Summary of changes made in the November 2012 System Requirements... 8 November 2012 Page 1 of 8

1 INTRODUCTION To ensure that you receive optimal performance from your Web application we recommend that you run it on a hardware and software system that matches or exceeds the highest specifications in this System Requirements document. As with all system requirements, it is only possible to give guidelines based upon the environment that the application will be used within. Server hardware specifications for three different environments, based on the number of concurrent users and companies maintained, are shown. There are also differences in the client software requirements, depending on whether update access or read-only access is needed. Our recommended options are highlighted in bold. Note: This information is provided only as a guideline. Suitable configuration of software and hardware will depend on individual circumstances. Formal recommendations can only be given upon detailed analysis of requirements. Although the application will run with the minimum specifications shown below, it will not provide optimal performance, so we strongly recommend that the highest specifications are adopted: system performance may be adversely affected by unsuitable software or hardware. There are many other factors which can affect performance, such as the number of companies maintained within the application and the performance of LAN or WAN networks. 1.1 Server hardware requirements - Physical (see Note 1) Environment Absolute Minimum Recommended Minimum Large Installations Concurrent users 1-10 1-10 over 10 Companies maintained up to 500 up to 500 over 500 Hardware Servers (see Note 1) Processors 2 x 2.4 GHz 2 x 2.4 GHz 2 x 3+ GHz Memory (see Note 1) Disk Drives (see Note 2) 2 GB Web 2 GB Database 2 x 36 GB SCSI 4 GB Web 4 GB Database 2 x 73 GB SCSI 4 GB Web 4 GB Database 2 x 73 GB SCSI November 2012 Page 2 of 8

1.2 Server hardware requirements - Virtual Environment Absolute Minimum Recommended Minimum Large Installations Concurrent users 1-10 1-10 over 10 Companies maintained up to 500 up to 500 over 500 Hardware Servers (see Note 1) Allocated Virtual Processors Allocated Memory (see Note 1) Disk Drives (see Note 3) 2 x 2.4 GHz 2 x 2.4 GHz 2 x 3+ GHz 2 GB Web 2 GB Database 2 x 36 GB SCSI 4-6 GB Web 4-6 GB Database 2 x 73 GB SCSI 6-8 GB Web Virtual Database server is not recommended for large installations 2 x 73 GB SCSI 1.3 Server software requirements 1.3.1 Database Server Software Recommended Other supported Operating System Microsoft Windows Server 2008 (R1/R2) Database (see Notes 4 and 5) Microsoft 2008 SQL Server Defragmentation software (see Note 6) Microsoft Windows 2003 Server, Microsoft Windows 2000 Server (SP4) Microsoft 2005 SQL Server (SP3) Oracle 11g, 10g or 9i 1.3.2 Web Server Software Recommended Other supported Operating System (see Notes 14 and 15) Microsoft Windows Server 2008 (R1/R2) Microsoft Windows Server 2003 R2 SP2 Microsoft Windows Server 2003 R1 SP2 Email link (see Note 6) Electronic Filing The server will need to be connected to an SMTP service See relevant System Requirements for Electronic Filing in Australia, Ireland or the UK 1.4 Miscellaneous software included in the installation The following software is setup on the Web Server as part of the installation process and the relevant server licenses are included as part of the cost of the application: Coalesys ASPUpload (see Note 8) Menu control Upload File Manager (for importing documents) November 2012 Page 3 of 8

1.5 Microsoft software included in the installation The following Microsoft software components are required and installed if they are not already part of the standard operating system installation: MDAC 2.7 and 2.8, XML 3 parser and XML 4 parser Latest MS Installer Core components Installed as part of the installation process 1.6 Optional software not normally included in the installation The following software is optional and can be purchased separately if the functionality is required. The relevant server licenses are not normally included as part of the cost of the application: ActivePDF Server (see Note 9) Blueprint AutoReminder ActivePDF DocConverter (APDC) (See Note 13) Adeptol (see Note 13) Form production Automated Email Reminders (see the Desktop Products System requirements for more details) Convert files into PDF format Blueprint OneWorld and Blueprint Online allows for.rtf and.pdf document types, to be automatically converted into a single PDF. Clients who need to convert other document types such.doc,.docx,.ppt,.xls and many more, please contact your Account Manager as you will need to purchase the ActivePDF DocConverter (APDC) software OR the Adeptol software listed below. Convert files into PDF format Blueprint OneWorld and Blueprint Online allows for.rtf and.pdf document types, to be automatically converted into a single PDF. Clients who need to convert other document types such.doc,.docx,.ppt,.xls and many more, please contact your Account Manager as you will need to purchase the Adeptol software. 1.7 Client requirements for Update Access (see Note 11) 1.7.1 Client hardware requirements Hardware Recommended Other supported Processor Intel Pentium 4 / Intel Core 2 Duo Pentium 4 Memory 1 GB or greater 512 MB Screen Internet 1280 x 1024 at 16 million colours or 15 flat screen Internet/Intranet access (at least 1 Mb connection to server) 1024 x 768 at 256 colours 64k WAN/LAN connection ADSL Broadband Printer Windows-compatible laser printer Quality Windows-compatible printer Free Disk Space 1 GB 1 GB November 2012 Page 4 of 8

1.7.2 Client software requirements Software Recommended Other supported Web browser Internet Explorer v8.0 Internet Explorer v6.0 or higher Mozilla Firefox v1.5 or higher Word processor Microsoft Word 2007 Microsoft Word 2000 SR1 or higher Form viewing and printing Form editing and printing (see Note 12) Adobe Acrobat Reader v9.0 Adobe Acrobat v9.0 Charting (optional) HumanConcepts OrgPlus Pro v8.0 or Microsoft Visio 2003 Adobe Acrobat Reader v6.0 or higher Adobe Acrobat v6.0 or higher Microsoft Visio 2000 or higher (if group structure chart production is required) HumanConcepts OrgPlus Pro v7.0 or higher 1.8 Client requirements for Read-only Access 1.8.1 Client hardware requirements Hardware Recommended Other supported Processor Intel Pentium 4 / Intel Core 2 Duo Pentium 4 Memory 1 GB or greater 512 MB Screen Internet 1280 x 1024 at 16 million colours or 15 flat screen Internet/Intranet access (at least 1 Mb connection to server) 1024 x 768 at 256 colours 64k WAN/LAN connection ADSL Broadband Printer Windows-compatible laser printer Quality Windows-compatible printer Free Disk Space 1 GB 1 GB 1.8.2 Client software requirements Software Recommended Other supported Web browser Internet Explorer v8.0 Internet Explorer v6.0 or higher Mozilla Firefox v1.5 or higher Word processor Microsoft Word 2007 Microsoft Word 2000 SR1 or higher Form viewing and printing (see Note 11) Adobe Acrobat Reader v9.0 Adobe Acrobat Reader v6.0 or higher November 2012 Page 5 of 8

OneWorld Web Online Web GlobalView ICSA Software International 1.8.3 Notes Notes 1 We strongly recommend that the Web Server and the Database Server are installed on separate machines and that these machines are not shared with any other software. 2 Disk Drive sizes for Blueprint GlobalView can be halved from 36 GB to 18 GB and 73 GB to 36 GB respectively. 3 Excessive disk IO on physical host hardware running virtual instances will, to a greater or lesser extent, have an adverse impact on Blueprint performance. 4 Oracle 8i, 9i and 10g can also be configured on non-windows servers 5 The Document Indexing/Searching feature requires the installation of an additional database component: SQL Server environment Full Text Searching is part of the SQL Server 2000/2005 SQL Server database software, but is not installed by default, so clients will need to ensure that this is installed for it to work in Blueprint. Oracle environment InterMedia component for Oracle 8i and Oracle Text for Oracle 9i and 10g are not installed by default, so clients will need to ensure that the appropriate component is installed within Oracle for it to work in the application. 6 We suggest that defragmentation software is considered for workstations and servers that are heavily used, but this is not a requirement. 7 The application can be configured to use LDAP with Active Directory to query the global address list. 8 ASPUpload is not applicable to Blueprint GlobalView. 9 ActivePDF Server For ActivePDF Server 2009 SR1 onwards requires Microsoft.NET framework 3.5 installed, and this is included on the installation CD. For ActivePDF Server v3.8 onwards requires Microsoft.NET framework v2.0 to be installed, and this is included on the installation CD. 10 Blueprint Web Image (Charts & Gauges) requires Microsoft.NET framework v2.0 to be installed, and this is included on the installation CD. Internet Information Services (IIS) v6 or higher needs to be available - Windows 2003 Server or above. 11 No Update Access for Blueprint GlobalView. 12 Adobe Acrobat v6.0 has minimum requirements for certain operating systems. 13 ActivePDF DocConverter (APDC) requires Microsoft.NET framework 3.5 installed, and this is included on the installation CD. Also Microsoft Office 2010 must be installed beforehand on the APDC server. November 2012 Page 6 of 8

13 Adeptol - Server Based Viewer - Professional Edition. 14 Web Server O/S Supported we only test the application on the latest Service Pack of each supported O/S. 15 Web Server O/S Supported If clients are using Microsoft Windows Server 2003, we expect the latest service pack to be installed and will need MSXML 6 installed prior to the installation/upgrade of the application. November 2012 Page 7 of 8

1.9 Summary of changes made in the November 2012 System Requirements The following changes have been made since last System requirements document dated March 2011. 1.3 Server software requirements 1.3.1 Database Server We have REMOVED from Other Supported, Microsoft SQL Server 7.0 (SP4) and 2000 (SP4) and also REMOVED Oracle 8i. 1.3.2 Web Server Added Notes 14 and 15 and Minimum requirements updated to reflect an important note for Microsoft Windows Server 2003 R2 SP2, Microsoft Windows Server 2003 R1 SP2, see note 15 below 1.7 Client requirements for Update Access 1.7.2 Client Software requirements Under Word Processor, Other Supported we have REMOVED Microsoft Word 97 or higher (Microsoft Word 2000 must be SR1 or higher) and now state, Microsoft Word 2000 SR1 or higher. 1.6 Optional software not normally included in the installation Added new optional component that can be used instead of Adeptol called; ActivePDF DocConverter (APDC) Note 13, has also been updated to reflect the requirements if ActivePDF DocConverter (APDC) is chosen. 1.8 Client requirements for Read-only Access 1.8.2 Client software requirements Under Word Processor, Other Supported we have REMOVED Microsoft Word 97 or higher (Microsoft Word 2000 must be SR1 or higher) and now state, Microsoft Word 2000 SR1 or higher. 1.8.3 Notes Added new note 14: Web Server O/S Supported we only test the application on the latest Service Pack of each supported O/S. Added new Note 15: if clients are using Microsoft Windows Server 2003, we expect the latest service pack to be installed and will need MSXML 6 installed prior to installation/upgrade of the application. November 2012 Page 8 of 8

Web Products System Requirements This information is given as a guideline. Configuration of software and hardware will depend on individual circumstances. Formal recommendation can only be given upon analysis of requirements. Note: The system performance may be adversely affected by unsuitable software or hardware. There are many other factors which can affect performance e.g. the numbers of companies maintained within the software, the performance of networks either LAN or WAN (if applicable). ICSA Software International has made every effort to ensure that the details in this document are correct and accurate, but no warranty of fitness for any particular purpose is maintained. Windows, Windows NT and Visio are registered trademarks of the Microsoft Corporation. Pentium is a registered trademark of the Intel Corporation. FileUp is a trademark of SoftArtisans, Inc. All other trademarks are recognized. ICSA Software International Limited Waterman House 41 Kingsway London WC2B 6TP United Kingdom Tel: +44 (0)20 7497 5511 Fax: +44 (0)20 7497 5533 Email: enq@icsasoftware.com www.icsasoftware.com