1/7 This notice in TED website: http://ted.europa.eu/udl?uri=ted:notice:85187-2010:text:en:html DK-Kastrup: enterprise resource planning software package 2010/S 57-085187 CONTRACT NOTICE - UTILITIES Services SECTION I: CONTRACTING ENTITY I.1) NAME, ADDRESSES AND CONTACT POINT(S) Copenhagen Airports Lufthavnsboulevarden 6 Contact: IT Department Attn: Mrs. Lene Dalsjö Bull 2770 Kastrup DENMARK Tel. +45 21243832 E-mail: optimization@cph.dk Internet address(es) General address of the contracting entity http://www.cph.dk Further information can be obtained at: As in above-mentioned contact point(s) Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained at: As in above-mentioned contact point(s) Tenders or requests to participate must be sent to: As in above-mentioned contact point(s) I.2) MAIN ACTIVITY OR ACTIVITIES OF THE CONTRACTING ENTITY Airport-related activities SECTION II: OBJECT OF THE CONTRACT II.1) DESCRIPTION II.1.1) II.1.2) II.1.3) II.1.4) II.1.5) Title attributed to the contract by the contracting entity Resource management for Copenhagen Airports. Type of contract and location of works, place of delivery or of performance Services Service category: 7 Main place of performance Kastrup, Denmark. NUTS code DK012 The notice involves A public contract Information on framework agreement Short description of the contract or purchase(s) Delivery, implementation and maintenance of a resource management system including optimization, allocation and planning. The resource management system will replace a variety of implemented systems and will comprise the majority of CPH employees and vital resources such as check in counters and baggage race tracks. 1/7
2/7 II.1.6) II.1.7) II.1.8) II.1.9) II.2) II.2.1) II.2.2) II.3) The system must take the 3 different planning phases into account: Strategic planning including creation of forecasts based upon operational traffic and basic employee data, creation of multiple scenarios and generation of high level optimized allocation plans. The foundation for the strategic planning must an optimization engine with embedded planning and optimization algorithms. It must be possible to enter rules and set a variety of parameters to create different scenarios and plans. It should also be possible to create a number of reports based upon the data collection. Tactical planning including optimization and automatization of resource allocation and planning (for staff, tasks and tools). Tactical planning will amongst other focus on detailing the allocation and planning with known constraints and resources. Operational Planning including optimization of real time planning and dispatching. Operational planning also feeds back important information to the strategic planning and the next planning cycles. Overall the system administration must be able to integrate with CPH s AODB (based upon airport operations standards such as ICAO and IATA), HR systems (SAP) and other back end systems alternatively via an information broker. The system(s) must also be able to handle and present special aspects of planning (comprised in one system or in different modules) including but not limited to: Work force management including optimization, allocation, planning and a self-service module with access for employees to see their schedule, exchange or change shifts, request vacation and so forth. Counter management including optimization and allocation to reduce and better distribute lines and ensure an optimal influx of baggage. Baggage race track management including optimization and allocation to use the baggage race track capacity in a better way. The system(s) is envisaged to be based on proven products with a minimal level of customization. System enhancements and continual maintenance and support services during the lifetime of the contract are also included. Common procurement vocabulary (CPV) 48451000, 50324100, 72000000, 48332000, 48421000, 48462000, 48627000 Contract covered by the Government Procurement Agreement (GPA) Yes Division into lots Yes tenders should be submitted for one or more lots Variants will be accepted QUANTITY OR SCOPE OF THE CONTRACT Total quantity or scope Intially a 72 months contract with an option to extend for 1-4 years. estimated cost excluding VAT Rangebetween 1 000 000,00 and 2 000 000,00 EUR Options Yes description of these options: Intially a 72 months contract with an option to extend for 1-4 years. DURATION OF THE CONTRACT OR TIME LIMIT FOR COMPLETION INFORMATION ABOUT LOTS 2/7
3/7 LOT NO: 1 TITLE Strategic planning A strategic planning module comprising creation of forecasts based upon operational traffic and basic employee data, creation of multiple scenarios and generation of high level optimized allocation plans. The foundation for the strategic planning must an optimization engine with embedded planning and optimization algorithms. It must be possible to enter rules and set a variety of parameters to create different scenarios and plans. It should also be possible to create a number of reports based upon the data collection. 48451000, 48462000, 50324100, 72000000 A form regarding required information in section Information about lots (1) must be obtained from Copenhagen LOT NO: 2 TITLE Work force management Work force management including optimization, allocation, planning and a self-service module with access for employees to see their schedule, exchange or change shifts, request vacation and so forth. 48451000, 48332000, 48627000, 72000000, 50324100 A form regarding required information in section Information about lots (2) must be obtained from Copenhagen LOT NO: 3 TITLE Counter management Counter management including optimization and allocation to reduce and better distribute lines and ensure an optimal influx of baggage. The overall goal is to create a better balance between check-in areas with small lines and check-in areas with large lines while making sure the use of the baggage facilities is optimized. Furthermore, that the maximum waiting time for each passenger is as small as possible and in accordance with the service level agreements between CPH and the different airlines. 48451000, 48421000, 48627000, 72000000, 50324100 A form regarding required information in section Information about lots (3) must be obtained from Copenhagen LOT NO: 4 TITLE Baggage race track management 3/7
4/7 Baggage race track management including optimization and allocation to use the baggage race track capacity in a better way. The overall goal is to improve the long term planning and especially optimize the daily dispatching by real time data and on the spot observations. 48451000, 48421000, 48627000, 72000000, 50324100 A form regarding required information in section Information about lots (4) must be obtained from Copenhagen SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION III.1) CONDITIONS RELATING TO THE CONTRACT III.1.1) III.1.2) III.1.3) III.1.4) III.2) III.2.1) III.2.2) Deposits and guarantees required In case of pre-payment before delivery Copenhagen Aiports will expect an unconditional guarantee from an acknowledged bank or an accepted financial institution. Copenhagen Airports reserves the right to request a parent company guarantee and/or other relevant guarantee of performance and financial liability. Detailed requirements will be described in the tender documents. Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them Payment conditions will be described in the tender documents. Legal form to be taken by the grouping of economic operators to whom the contract is to be awarded If the contract is assigned to a consortium, a consortium member shall have the authority to sign contracts for the consortium with Copenhagen Airports. The consortium's participants shall furthermore be joint in several liable for any obligation to the contracting entity regarding the contract. If an invitation to tender is made by a consortium, the consortium statement shall be signed by all participants and attached the request to participate. The consortium's request to participate in pre-qualification shall moreover contain the required documentation for every participant in the consortium in accordance with section III.2. A form regarding the required information in section III.1.3 must be obtained from Copenhagen Airports by e- mail cf. section I.1. Other particular conditions to which the performance of the contract is subject CONDITIONS FOR PARTICIPATION Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers Information and formalities necessary for evaluating if requirements are met: 1) General description of the applicant's company, including information of company name, organisation and ownership structure. 2) Documentation that the applicant is not in any of the situations described in the EC Public Procurement directive article 45, section 2, paras a-f. 3) The solemn declaration stating that the applicant has not any outstanding debts to the public authorities in Denmark or in his own country. A form regarding required information in section III.2.1 must be obtained from Copenhagen Airports by e-mail cf. section I.1. Economic and financial capacity 1) The applicants are required to provide evidence (insurance policy or certificate of insurance from insurer) of relevant professional risk indemnity insurance with a minimum coverage of 1 000 000 EUR. 4/7
5/7 III.2.3) III.2.4) III.3) III.3.1) III.3.2) 2) The applicants are required to provide an auditors report, covering the 3 previous financial years, including documentation of turnover, profit/loss on primary and ordinary activities, total assets, equity, loans and liabilities. A form regarding required information in section III.2.2 must be obtained from Copenhagen Airports by e-mail cf. section I.1. Technical capacity Information and formalities necessary for evaluating if requirements are met 1) A statement of the applicant s average annual number of full time employees (FTE) in general over the previous 3 years, including number of FTE related to airport services. 2) A statement of the supplier s product portfolio regarding airport solutions. The statement must include a description of the envisaged product roadmap for the systems and services relevant to this contract. 3) A declaration whether the applicant has a quality management system relevant to the subject of this contract, if yes state which (such as ISO 9001). The declaration must indicate whether the quality management system covers the entire company, or, if relevant, which parts of the company. 4) A reference list of deliveries and services carried out over the past 3 years regarding airport systems similar to the contract in question by Copenhagen Airports, detailing the value of the consideration received; when, where and to whom the services were carried out (including contact information). The references must be directly related to the lot(s) applied for. 5) If the applicant requests to use a sub-contractor s technical capacity to fullfill the stated requirements in section III.2.3, a signed sub-contractor declaration. The declaration format shall be accordance with a form provided by Copenhagen Airports. A form regarding required information in section III.2.3 must be obtained from Copenhagen Airports by e-mail cf. section I.1. Reserved contracts CONDITIONS SPECIFIC TO SERVICES CONTRACTS Execution of the service is reservedto a particular profession Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service SECTION IV: PROCEDURE IV.1) TYPE OF PROCEDURE IV.1.1) IV.2) IV.2.1) IV.2.2) IV.3) IV.3.1) Type of procedure Negotiated Candidates have already been selected AWARD CRITERIA Award criteria The most economically advantageous tender in terms ofthe criteria stated in the specifications or in the invitation to tender or to negotiate An electronic auction will be used ADMINISTRATIVE INFORMATION File reference number attributed by the contracting entity 5/7
6/7 IV.3.2) IV.3.3) IV.3.4) IV.3.5) IV.3.6) IV.3.7) Resource management for Copenhagen Airports P-02032 Previous publication concerning the same contract Conditions for obtaining specifications and additional documents Payable documents Time limit for receipt of tenders or requests to participate 26.4.2010-13:00 Language(s) in which tenders or requests to participate may be drawn up English. Minimum time frame during which the tenderer must maintain the tender Conditions for opening tenders SECTION VI: COMPLEMENTARY INFORMATION VI.1) THIS IS A RECURRENT PROCUREMENT VI.2) VI.3) VI.4) VI.4.1) VI.4.2) VI.4.3) CONTRACT(S) RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY COMMUNITY FUNDS ADDITIONAL INFORMATION Requests to participate shall be delivered to the contracting entity no later than on the date and time stated in section IV.3.4. The requests shall be delivered in 4 official paper-copies and electronically on 1 CD comprising all required documentation. Requests to participate must be clearly marked with the following: "Application for resource management for Copenhagen Airports". Provided that there are qualified applicants, Copenhagen Airports expects to pre-qualify a minimum of 3 applicants. If there are more than 3 applicants, Copenhagen Airports may make a further selection based on the information in the application regarding technical capacity according to the references as mentioned in section III.2.3. PROCEDURES FOR APPEAL Body responsible for appeal procedures Klagenævnet for udbud Kampmannsgade 1 1780 Copenhagen DENMARK Tel. +45 33307700 Internet: www.klfu.dk Fax +45 33307600 Body responsible for mediation procedures There is no official mediation body in Denmark Lodging of appeals Precise information on deadline(s) for lodging appeals: There are no statutory deadlines for complaints. later than concurrently with filling a complaint with the complaint board (Klagenævnet for Udbud), the claimant shall in writing notify the contracting entity of the alleged violation and that the claim will be filled with the complaints board. Service from which information about the lodging of appeals may be obtained Danish Competition Authorities Nyropsgade 30 6/7
7/7 VI.5) 1780 Copenhagen DENMARK E-mail: ks@ks.dk Tel. +45 72268000 Internet: www.ks.dk DATE OF DISPATCH OF THIS NOTICE: 18.3.2010 7/7