Enterprise Mobility Best Practices 2017 Analysts Predictions Sponsored by Fiberlink John Jackson February, 2014
Agenda 1. Enterprise Mobility, the Third Platform, and a 2-3 Year Outlook 2. Mobile Enterprise Management in Perspective 3. The Voice of IT 4. Essential Guidance 2
Poll question Where do you see the future of EMM headed? a) Fad technology solution - need today but not long term (1-2 years) b) Stick around - EMM has the potential to replace legacy management systems (2-4 years) c) Core Technology - EMM will help manage mobility for the long term (4-10 years) 3
Enterprise Mobility: The Next 2-3 Years 3 rd Platform compute and service distribution paradigm is permanent BYOD BYOApp MYOC (manage your own content), and beyond Highly heterogeneous customers, modalities, and client side environments Organizations move from a device centric approach to a multi-channel app/data/content mentality Vendor selection is a future proofing challenge IDC Visit us at IDC.com and follow us on Twitter: @IDC 4
Core Mobile Enterprise Components Professional Services: Design & Strategy Mobile Enterprise Management Managed Services Mobile Enterprise Software Mobile Enterprise Security Devices Mobile App Development Mobile Enterprise Applications Professional Services: Implementation IDC Visit us at IDC.com and follow us on Twitter: @IDC 5
Mobile Enterprise Management (MEM) Mobile Enterprise Management (MEM) Mobile Device Management (MDM) Mobile Application Management (MAM) Mobile Content Management (MCM) $2.1B market in 2017 WW MEM Forecast $1,400 Includes standalone MDM, MAM, and suites that combine MDM, MAM, MCM Offerings increasingly integrated into existing management & security infrastructure and application development processes $ US M $1,200 $1,000 $800 $600 $400 $200 $0 2012 2013 2014 2015 2016 2017 Americas EMEA Asia Pacific Source:/Notes: IDC Mobile Enterprise Management Forecast and Analysis 6
Mobile Enterprise Management s Expanding Functional Horizons MDM: Still key for corporate-liable devices (and/or data) MAM/containers: Granular management, security and corporate policy control of apps MCM: Rapid growth - offers ability for differentiation Mobile Device Management Mobile Application Management Mobile Enterprise App Store App Wrapping/Containerization Mobile Content Management Managing the Internet of Things Cloud offers fast deployment, lower risk and better support Security is an essential element across functional areas As is the user experience 7
Poll question How would you classify your organization s posture on mobility at this time? a) Struggling with mobile practices around BYOD, data security and mobile apps b) Developed and implemented a crawl, walk, run strategy c) Mature mobile policy program in place d) Mature mobile policy & supporting security and support technology (EMM) 8
A Few Important Things IT Managers are Saying About Enterprise Mobility IDC 2013 9
MEM Adoption is a Glass Half Full Has your organization implemented mobile device management or mobile application management tools to track or manage smartphones and the software on those devices used by employees? Don't know (4.9%) No, but plan to in the next 12 months (25.3%) Yes (53.2%) No (16.6%) IDC Visit us at IDC.com and follow us on Twitter: @IDC 10
Enterprise Apps are a B2X Story For those mobile applications that you have rolled out, who are you delivering these applications to? Business to employees (internal employees are primary users of the application) Business to consumer (our customers are the primary users of the application) Business to business (business partners are the primary user of the application) 0 10 20 30 40 50 60 70 (% of respondents) IDC Visit us at IDC.com and follow us on Twitter: @IDC 11
The Line of Business is Empowered How are decisions made around mobility at your organization? A joint effort between business unit and IT IT usually initiates or leads A dedicated mobility project or mobility IT manager usually initiates or leads Business unit usually initiates or leads 0 5 10 15 20 25 30 35 40 45 (% of respondents) IDC Visit us at IDC.com and follow us on Twitter: @IDC 12
MCM In the Cards With Security First Do you have an existing (or are you planning to implement) mobile content management solution that will allow employees to access, synch and share documents on mobile devices in the next 6 12 months? No (15.2%) Don't know (6.9%) Important Capabilities of Mobile Content Management Solution Preventing data loss and meeting compliance mandates (n = 379) Method of security used for data at rest and in motion (n = 354) Collaboration capabilities (n = 339) Ability to leverage existing infrastructure (n = 334) Deduplication of capabilities (n = 280) Yes (77.9%) 0 20 40 60 80 10 (% respondents) IDC Visit us at IDC.com and follow us on Twitter: @IDC 13
Poll question Which option is most appealing to deliver corporate documents to mobile devices? a) Keep corporate documents in our current NWFS, enable access using an enterprise gateway b) Host corporate documents in vendor cloud c) Still need more information 14
Essential Guidance for IT Buyers Use these trends to your advantage: For most enterprises, the time to establish a formal mobility strategy is now Be prepared to evolve your organizational structure for maximum advantage Look for holistic capabilities when selecting vendors: The number and nature of devices, runtime environments, application architectures, and end user requirements will remain highly heterogeneous Siloed thinking in the vendor selection process will create inefficiencies, security issues, and unwanted costs. While many companies have approached the problem from a device-centric view in the past, the focus is beginning to shift towards a more holistic view that takes the device, applications and content into consideration Think from the outside in: Security should be part of every major decision related to data access but the quality of the user experience can determine success or failure IDC Visit us at IDC.com and follow us on Twitter: @IDC 15
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For more information Follow-up: jjackson@idc.com jdale@fiberlink.com Visit the MaaSters Center to discuss IT in the cloud: MaaS360.com/maasters Forum announcements, discussions and questions Blog Webinars Resources Social media