IBM Endpoint Manager and MaaS360 Overview Presentation

Transcription

1 IBM Endpoint Manager and MaaS360 Overview Presentation Bob Schmidt March 2015

2 Today s leading organizations are dealing with powerful new technology forces 1/2 Mobility: Nearly ½ of devices accessing applications will be mobile 13 billion Security: 13 billion security events monitored per day 1.2 zettabytes Data: 1.2 trillion gigabytes in the digital universe. 350 million BYOD: BYOD users expected to double by 2014 to 350 million 2013 International Business Machines Corporation 2

3 Endpoint complexity continues to increase Speed, severity and complexity of malware attacks Endpoint device counts, devices and platforms Compliance requirements to establish, prove and maintain continuous compliance Patch O/S and application vulnerabilities with hours Rapid, agile, automated remediation is needed Mobile/roaming endpoints New form factors and platforms Employee-owned devices Establish, prove and maintain continuous compliance 2013 International Business Machines Corporation 3

4 IBM Unified Device and Persona based Management Smartphones & Tablets Mobile Devices Mobile Apps PC s, Macs, POS, ATMs On and off-network SaaS, On-premise, or MSP Integrated Reporting Comprehensive Security Lowest TCO Distributed Data Centers Physical and Virtual Patch Management Lifecycle Management Power Management Core Protection Security & Compliance SW Usage & Analysis Server Automation Datacenters Find and Fix problems in minutes across all enterprise computers and mobile devices 2013 International Business Machines Corporation 4 March 15

5 IBM Endpoint Manager continuously monitors the health and security of all enterprise computers in real-time via a single, policy-driven agent Endpoints Common management agent Desktop / laptop / server endpoint Purpose specific Unified management console Common infrastructure Single server Patch Management Lifecycle Management Software Use Analysis Datacenters Power Management Core Protection Server Automation Security and Compliance Systems Management Security Management IBM Endpoint Manager 2013 International Business Machines Corporation 5

6 IBM Endpoint Manager continuously monitors the health and security of all enterprise computers in real-time via a single, policy-driven agent Concord Hospital achieves 98% firstpass success in hours on their Microsoft Endpoints and 3rd party patches Why IBM Endpoint Manager? Helped US Foods reduce patch deployment times by 80 percent, saving USD 500,000 on software licenses and avoiding more than USD1 million in license noncompliance fines. Common management agent Desktop / laptop / server endpoint Mobile Purpose specific Unified management console Common infrastructure Single server Patch Management Lifecycle Management Software Use Analysis Datacenters Power Management Core Protection Server Automation Security and Compliance Systems Management Bendigo Bank has saved $175,000 off its power bill within 12 months and avoid 2190 tonnes of carbon emissions Security Management IBM Endpoint Manager 2013 International Business Machines Corporation 6

7 IBM Endpoint Manager offers a unified management platform Desktop and Server Administration Delivers patch, inventory, software distribution, OS deployment, remote control capabilities and near real-time visibility into the state of endpoints including advanced capabilities to support server endpoints. Software Asset Management Track software usage patterns and trends across Windows, UNIX and Linux endpoints with always on asset management to enhance license compliance. Manages software assets from procurement to retirement using control desk integration. Endpoint Security, Protection & Compliance Provides unified, real-time visibility and enforcement to protect distributed environments against threats that target endpoints and helps organizations to comply with regulatory standards on security International Business Machines Corporation 7

8 How it Works Remote Offices Identify unmanaged assets Lightweight, Robust Infrastructure Use existing systems as Relays Built-in redundancy Support/secure roaming endpoints Cloud-based Content Delivery Highly extensible Automatic, on-demand functionality Single Server & Console Highly secure, highly scalable Aggregates data, analyzes & reports Pushes out pre-defined/custom policies Single Intelligent Agent Performs multiple functions Continuous self-assessment & policy enforcement Minimal system impact (< 2% CPU) Manage roaming devices 2013 International Business Machines Corporation 8

9 Patch Management Services: IBM Cloud content delivery service (opera7ng systems and 3rd party applica7ons) Patch capabili7es for mul7ple Windows, Mac OS X, Linux and UNIX Intelligent agent Benefits: Reduc7on in patch and update 7mes from weeks and days to hours and minutes Increase first- pass success rates from 60-75% to % Real- 7me repor7ng Automated self- assessment, no centralised or remote scanning required "We compressed our patch process from 6 weeks to 4 hours" "We consolidated eight tools/infrastructures to one" "We reduced our endpoint support issues by 78%" "We freed up tens of admins to work on higher value projects" 2013 International Business Machines Corporation 9

10 Overview of Patch Management See any New Content here and operating system patches Application vendor patches Adobe Acrobat Adobe Reader Apple itunes Apple QuickTime Adobe Flash Player Adobe Shockwave Player Mozilla Firefox RealPlayer Skype Oracle Java Runtime Environment WinAmp WinZip The patches dashboard provides a real-time view on Windows patches requirement across your environment Start with the Patch Management domain 2013 International Business Machines Corporation Patch Management Video - link 10

11 Patch Management for Windows now supports non-security updates, specifically critical updates and service packs for the Microsoft Windows product family 2013 International Business Machines Corporation 11

12 Patch Overview Dashboard 2013 International Business Machines Corporation 12

13 Lifecycle Management Services: Asset Discovery Patch Management Inventory Management SoZware Distribu7on OS Deployment Remote Desktop Control Benefits: Drama7cally reduced patch cycles and increased first- pass success rates Closed loop valida7on in real- 7me Massive scalability and support for remote and intermi[ently connected devices Detec7on and resolu7on of corrupted patches Mul7- support (Unix, Linux, Windows, Mac OS X) Dramatically reduced patch cycles and increased first-pass success rates Multi-platform support (Unix, Linux, Windows, Mac OS X) 2013 International Business Machines Corporation 13

14 IBM introduces the IBM MobileFirst offering portfolio Strategy & Design Services Industry Solutions Banking Insurance Retail Transport Telecom Government Healthcare Automotive IBM & Partner Applications Application Platform Application and Data Services & Data Platform Management Security Analytics Devices Network Servers Cloud & Managed Services Development & Integration Services 2013 International Business Machines Corporation 14

15 The Fiberlink acquisition continues to add momentum to IBM s MobileFirst strategy, helping to provide complete solutions for mobile management and security. 1H 2012! 1H 2013! IBM acquired:! IBM Worklight! IBM acquired:! Emptoris Rivermine Telecom Expense Management! IBM announced:! IBM Endpoint Manager for mobile devices! IBM acquired:! Urban Code DevOps Platform! IBM announced:! IBM announced:! IBM MessageSight! IBM acquired:! Tealeaf CX Mobile!! IBM announced:! IBM Security Access Manager for Cloud and Mobile! 2H 2012! IBM announced:! IBM Connections Mobile! IBM acquired:! Trusteer!! IBM acquired: The Now Factory!! IBM acquired: Xtify!! 2H 2013! International Business IBM Machines Confidential Corporation until November 5,

16 Overview Industry Recognition 10 Yrs in Enterprise Mobility Management 5,000 Customers Across All Verticals 450 Employees Worldwide 97% Customer Renewal Rate Largest Cloud EMM Revenue Base Millions of devices on MaaS360 platform 2013 International Business Machines Corporation 16

17 MaaS360 Delivers an Integrated Approach Secure Mobile Containers Secure Content Collaboration The challenge Enterprise Mobility Management for over 500,000 enumerators (census takers) in Seamless Enterprise Access Bring Your Own Device (BYOD) Comprehensive Mobile Management 2013 International Business Machines Corporation 17

18 Comprehensive Mobility Management The Essentials SMS, , URL enrollment , calendar, contact profiles VPN and Wi-Fi settings Device feature configuration Policy updates & changes Inventory management Compliance reporting Advanced Management Mobile app management Document sharing Event-based policies Proactive expense controls BYOD privacy settings Shared device support Self service portal Device Enrollment, Acceptable Use OTA Configuration Enterprise App Catalog Location-based policies International Business Machines Corporation 18

19 Comprehensive Mobile Security & Produc:vity Dual Persona to separate personal and work data in the BYOD era MaaS360 Secure Mail MaaS360 Applica7on Security MaaS360 Secure Document Sharing MaaS360 Secure Browser A Trusted WorkPlace container for seamless security and productivity 2013 International Business Machines Corporation 19

20 How MaaS360 Works Management Console Exchange/ Office 365 AD/LDAP Lotus BES Cloud Extender Certs 2013 International Business Machines Corporation 20

21 Available On- Demand Instant Access a free, fully functional trial for 30 days Easy Set up and configure your service in minutes Mobile Manage and secure your devices, s, apps and docs maas360.com 2013 International Business Machines Corporation 21

22 MaaS360: Comprehensive Enterprise Mobility Mgmt & Security MaaS360 powered London tube concierges helping speed over 4.5M riders (1) on their ways to the games on Aug 7 th alone (1) BBC, 2012 Caesars has used MaaS360 to improve customer beverage delivery times over 80% to <4 minutes MaaS360 provides Telus technicians with instant and secure mobile access to over 1,000 internal applications Pfizer is using MaaS360 to manage and secure over 300 in-house mobile applications for over 50,000 corporate and BYOD users 2013 International Business Machines Corporation 22

23 Allows MaaS360 to meet the comprehensive needs of customers MDM Suite (MDM, MAM, MEM, Content Cloud) Secure Produc:vity Suite ( Container ) Mobile Enterprise Gateway (For Internal Browser, Docs, and Apps Access) Secure Document Collabora:on (Doc Mgmt, Edit, Sync/Share, Content Cloud) 2013 International Business Machines Corporation 23

24 MaaS360 Differentiation & Unique Selling Proposition Why MaaS360 is Better MDM Suite (MDM, MAM, MEM, Content Cloud) Secure Produc:vity Suite ( Container ) Mobile Enterprise Gateway (For Internal Browser, Docs, and Apps Access/VPN) Secure Document Collabora:on (Doc Mgmt, Edit, Sync/Share, Content Cloud ü ü ü ü ü ü ü ü ü ü ü On-demand. Setup in 10 minutes Best IT Usability and Integration ease Greatest and easiest scale vs. Good MaaS360 better IT and User UX vs. Mobile Iron uses partners (e.g., Divide) vs. Airwatch late to launch Fully integrated and works in minutes Integration (LAN traversal) is the best Browser, Content, and Apps Airwatch over hypes, under delivers Mobile Iron is disjointed and incomplete With IBM, unquestionably the broadest EMM and Mobile Security & Collaboration platform 2013 International Business Machines Corporation 24

25 Case Study: IBM migrates to MaaS360 70,000+ users migrated in one month IBM enabled MaaS360 for internal use 5 days after acquisition close 16,000+ users registered within 24 hours 48,000+ users registered in 15 days 200 Users enrolling per minute at peak < 500 help desk calls less than ½ of 1% 2013 International Business Machines Corporation 25

26 What all does MaaS360 do? Comprehensive Mobile Security Enterprise Systems Integration for Mobile Devices Notes/ Exchange LDAP/AD Blackberry/ BES Certificate Authority API/Other Mobile Device Management Mobile App Management Mobile Expense Management Secure Mail Secure Browser Secure Content & Editor Dual-Persona / Container MaaS360 Cloud Extender Mobilizing Enterprise Apps & Content on Corporate Network 2013 International Business Machines Corporation 26

27 MaaS360: Core offers Customer Use Cases MDM Suite (MDM, Mobile App Mgmt, Mobile Expense Mgmt, Content Cloud) Secure Productivity Suite ( Container ) (Secure Mail, Secure Browser, App Security, MAM, Content Cloud) Mobile Enterprise Gateway (For Internal Browser, Docs, and Apps Access/VPN) Secure Content Collaboration (Doc Mgmt, Mobile Edit, Sync/Share, Content Cloud) 1. Best practice for ios & Android adoption 2. BYOD and/or Apps 3. Compliance Top 2014 Trend 4. Containerization of corporate content 5. User privacy from IT 6. BYOD for sensitive organizations / cultures 7. Access to internal resources from mobile 8. Content repositories 9. Intranet apps 10. Sales enablement (price sheets, etc.) 11. Line of business initiatives (board books) 12. Complete mobile content solution 2013 International Business Machines Corporation 27