Bachelor of Business Administration Program BBA 340 Management Information Systems Spring GENERAL INFORMATION Semester: Spring Day / Time: N/A WEB Course Room: Online Credit: 3 Credit Hours Professor: Abbas Alex Yousefi, Ph.D. Office Hours: By appointment Phone: (302)540-5282 Email: Abbas.Yousefi@nau.edu Email: (Use the message function within Bb Learn for all personal email communication). THE BBA PROGRAM BBA Mission Statement: To provide excellent business management and related higher education for working adults throughout Arizona with and in-depth focus on core business competencies within a global context BBA Vision Statement: To be a premier provider of Baldrige-Quality business management and related higher education with an emphasis on value and accessibility BBA Learning Objectives: We will train our graduates to: (1) Think creatively and view data from multiple perspectives; (2) Communicate effectively in both verbal and written formats; (3) Work well in teams using effective interpersonal skills; (4) Discern ethical issues; (5) Solve problems and utilize decision-making tools and theories; (6) Design and implement effective strategies; (7) Analyze and utilize financial information. BBA Values: We value: Visionary and innovative leadership; Lifelong student, faculty & organizational learning; Ethical and socially responsible behavior; Creating and improving excellent quality & value personal and societal; 1
Diversity of people and ideas COURSE PREREQUISITES BBA 293 or CIS 120 or Admission to Tech Management program COURSE/CATALOG DESCRIPTION Description: This course presents information systems used by organizations and work groups with an emphasis on system development, management and effective use. Letter grade only Course Learning Outcomes: After completing this course the students should be able to: Understand System Thinking and the systemic characteristics of Information Systems. Recognize the competitive and strategic significance of an information system to a work group and an organization for a given case or actual business situation Describe the procedures for developing and managing an information system, so the system furthers the strategic, marketing, financial or operational plans of a work group or an organization Appraise the need for collecting reliable data and using it to support their work group. Analyze a business situation to determine the information system needs and apply systems development steps required to construct the work group s solution. Judge the appropriateness of an information system in a given business situation. Capital strategies on firm risk and profitability. Devise an efficient strategy for managing cash and marketable securities balances. Determine optimal inventory balances and order sizes. Determine the effects of various credit policies on sales and profitability. Describe various sources of spontaneous financing and their effect on profitability and risk. Describe various sources of non-spontaneous financing and their effect on profitability and risk. COURSE STRUCTURE / APPROACH The course objectives will be addressed through quality models of teaching, learning and leadership. Anticipated outcomes for participants will be an increased sense of confidence and competence in the area of Management Information Systems through a business perspective. The instructor will play the role of the facilitator of learning and will provide essential knowledge, organization, focus and evaluation for all class learning events. Management Information Systems on the Internet, action research and innovative learning experiences (MyMisLab) are all part of the structure and approach to this Blackboard course. 2
READINGS AND COURSE MATERIALS Required Text Essentials of MIS Plus 2014 (w/mymislab) 11 th E Laudon ISBN 9780133806885 or Required Text for LL Essentials of MIS LL + MyMISLab Laudon LL (is loose leaf) ISBN 9780133869972 Required Tool basic calculator EVALUATION TOOLS Evaluations of student performance will be conducted by the means of assessment. The means of assessment consist of quizzes, tests, case studies, projects and exams. The learning outcomes will be achieved if the student passes the course requirements with a grade of C or higher based on the grading scale below. Course Requirements: 1. Case assignments (2% each x 12 assignments)... 24%. 2. MIS Project (6% x 1)....... 6 % 3. Quizzes (2% each x 12 assignments)......... 24%. 4. Tests (17% each x 2 assignments)... 34%. 5. Homework (1% each x 12 assignments).. 12% 100 % Grading Procedures: >90 points... A 80-89 points... B 70-79 points... C 60-69 points... D <60 points... F 3
COURSE OUTLINE* Week/Date Activities Readings Introduction Topic: Welcome to the Course & Course Introductions Syllabus, week Quiz, Jan 12- Jan 18, Quiz pertains to the syllabus and course. Introductions & Bb Learn Intro & Comments Introductions and responses due by midnight responses Week 1 Jan 19- Jan 25, School closed Jan 19 MLK Day 1/18 in the discussion board Topic: Business Information Systems in your Career Chapter 1 homework is in MyMisLab opens 1/19 and closes midnight 1/25 MyMisLab QUIZ 1 opens 1/19 and closes midnight 1/25 in MyMisLab Case 1 opens 1/19 and closes midnight 1/25 in Bb Learn Chapter 1 Week 2 Jan 26- Feb 1, Week 3 Feb 2 Feb 8, Week 4 Feb 9 Feb 15, Week 5 Feb 16 Feb 22, Topic: Global E-business and Collaboration Chapter 2 homework is in MyMisLab opens 1/19 and closes midnight 2/1 QUIZ 2 opens 1/19 and closes midnight 2/1 in MyMisLab Case 2 opens 1/19 and closes midnight 2/1 in Bb Learn Topic: Achieving Competitive Advantage with Information Systems Chapter 3 homework is in MyMisLab opens 1/19 and closes midnight 2/8 QUIZ 3 opens 1/19 and closes midnight 2/8 in MyMisLab Case 3 opens 1/19 and closes midnight 2/8 Bb Learn Topic: Ethical and Social Issues in Information Systems Chapter 4 homework is in MyMisLab opens 1/19 and closes midnight 2/15 QUIZ 4 opens 1/19 and closes midnight 2/15 in MyMisLab Case 4 opens 1/19 and closes midnight 2/15 Bb Learn Topic: IT Infrastructure : Hardware and Software Chapter 5 homework is in MyMisLab opens 1/19 and closes midnight 2/22 QUIZ 5 opens 1/19 and closes midnight 2/22 in MyMisLab Case 5 opens 1/19 and closes midnight 2/22 Bb Learn 4 Chapter 2 Chapter 3 Chapter 4 Chapter 5
Week 6 Feb 23 Mar 1, Exam and MIS Week Mar 2 Mar 8, Week 7 Mar 9 Mar 15, Mar 16 Mar 20, Spring Break Week 8 Mar 23 Mar 29, Week 9 Mar 30 Apr 5, Week 10 Apr 6 Apr 12, Topics: Foundations of Business Intelligence: Databases and Information Management Chapter 6 homework is in MyMisLab opens 1/19 and closes midnight 3/1 QUIZ 6 opens 1/19 and closes midnight 3/1 in MyMisLab Case 6 opens 1/19 and closes midnight 3/1 Bb Learn EXAM 1 - opens 2/2 and closes midnight 2/8 in MyMisLab MIS Project opens 1/19 and closes midnight 2/8 in Bb Learn Topic: Telecommunications, the interest and Wireless Technology Chapter 7 homework is in MyMisLab 1/19 and closes midnight 3/15 QUIZ 7 opens 1/19 and closes midnight 3/15 in MyMisLab Case 7 opens 1/19 and closes midnight 3/15 in Bb Learn Topic: Securing Information Systems Chapter 8 homework is in MyMisLab opens 1/19 and closes midnight 3/29 QUIZ 8 opens 1/19 and closes midnight 3/29 in MyMisLab Case 8 opens 1/19 and closes midnight 3/29 Bb Learn Topic: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Chapter 9 homework is in MyMisLab opens 1/19 and closes midnight 4/5 QUIZ 9 - opens 1/19 and closes midnight 4/5 in MyMisLab Case 9 opens 1/19 and closes midnight 4/5 Bb Learn Topic: E-commerce: Digital Goods Chapter 10 homework is in MyMisLab opens 1/19 and closes midnight 4/12 QUIZ 10 opens 1/19 and closes midnight 4/12 in MyMisLab Chapter 6 Chapters 1-6 MIS Project Chapter 7 Chapter 8 Chapter 9 Chapter 10 5
Week 11 Apr 13 Apr 19, Week 12 Apr 20- Apr 26, Apr 27- May 1 Finals May 4 May 7, Case 10 opens 1/19 and closes midnight 4/12 Bb Learn Topic: Improving Decision Making ad Managing Knowledge Chapter 11 homework is in MyMisLab 1/19 and closes midnight 4/19 QUIZ 11 opens 1/19 and closes midnight 4/19 in MyMisLab Case 11 opens 1/19 and closes midnight 4/19 Bb learn Topic: Building Information Systems and Managing Projects Chapter 12 homework is in MyMisLab opens 1/19 and closes midnight 4/26 QUIZ 12 opens 1/19 and closes midnight 4/26 in MisLab Case 12 opens 1/19 and closes midnight 4/26 Bb Learn Reading Week EXAM 2 - opens 5/4 and closes midnight 5/7 in MyMisLab Chapter 11 Chapter 12 Chapters 7-12 *The schedule and assignments are subject to change at the discretion of the instructor or the university. EMAIL COMMUNICATION AND GRADING TURN AROUND EXPECTATIONS I will check emails Monday Friday and respond to emails no later than 2 working days or 48 hours (not counting weekends, holidays, or scheduled breaks). Please feel free to contact me, preferably by email with any questions or concerns you may have. Use the course email (Bb Learn) to contact me. Because of the nature of the course, I receive many similar emails asking how to solve problems or apply a formula. These inquiries are similar to someone asking a question in a traditional classroom. Emails of this kind are more appropriately addressed to the entire class and should be posted on the online discussion board. I will monitor the discussions to make sure answers given are correct and will provide the answers where needed in the discussion board. Any emails of this type, I will post to the discussion board unless you explicitly state that the email should remain confidential. I will not post confidential emails or emails regarding grades, assignments, etc. The assessments (homework assignments, cases, exams, quizzes, and MIS Project) for this course are provided above. Homework assignments, Quizzes and Exams are graded when the assessments are taken. However, the assessments will not be available for you to review until after the assessments deadline has passed. COURSE POLICIES 1. Assignments submitted as a requirement for some other class may not be submitted for an assignment in this BBA 340 class. 2. All assignments must be the original work of the student and must be specific work for this class. 6
3. All work is to be submitted in the appropriate professional APA style and format. Standard written English is always used in the NAU classes. 4. All assignments must be turned in on the dues dates specified in the syllabus. 5. The academic department representing the educational leadership faculty recognizes the importance of differentiating grades for its students. The department believes that grades of A and B are quality grades and strong indicators of successful student performance. 6. This class will be a success for you and others if you take the responsibility for your own learning and then make sure that you share your learning and experiences with the other participants in the class. 7. Academic integrity and honesty are required in all NAU classes. To knowingly represent the words or ideas of another as your own is plagiarism and is a major violation of the NAU student code. HOMEWORK ASSIGNMENTS Located in MyMis lab Your homework assignments are for practice only located in MyMisLab by the scheduled deadline as listed in the course syllabus. The homework assignments are open notes and open book and may be taken at any location. There is no limit to taking this assignment. There are 12 homework assignments and each is worth 1%. QUIZZES are Located within MyMisLab At the end of every week a quiz is due for the materials covered that week. You may complete the quiz prior to but no later than the scheduled deadline as listed in the course syllabus. The quizzes are timed, open book, open notes and may be taken at any location. Once a quiz is opened, you must attempt it in one setting. You will be allowed only one attempt. Please see the course syllabus when quizzes are available and when they are due. There are 12 Quizzes and each is worth 2%. Exams are located within MyMisLab Two exams are provided for this course. You may complete the test prior to but no later than the scheduled deadline as listed in the course syllabus. The tests are timed, open book, open notes and may be taken at any location. Once the test is opened, you must attempt it in one setting. You will be allowed only one attempt. Please see the course syllabus when tests are available and when they are due. There are two exams worth 17% each. Business Problem-Solving Case- This is completed in Bb Learn At the end of the each week (with the exception of the exam weeks), you will have a case based on each weekly materials covered in the chapter. You must complete the case by the scheduled deadline as listed in the syllabus. All work is to be submitted in the appropriate professional APA style and format. Standard written English is always used in the NAU classes. There are 12 cases in this class and each is worth 2% each. 7
MIS Project is located within Bb Learn During the week of exam 1, you will have an MIS project. Provide a summary of the case and all work is to be submitted in the appropriate professional APA style and format. Standard written English is always used in the NAU classes. The project will be completed in Blackboard. The project must be taken during the week of Exam. Please see the course syllabus when the projects are available and when they are due. There is one project. The project is worth 6%. EXTRA CREDIT: This is the only opportunity to earn extra credit in this course. Complete the quiz about the course and syllabus during the first week of class. The maximum amount of points is (5). NAU POLICY STATEMENTS: New "NAU Policy Statements," approved by the University Curriculum Committee and University Graduate Committee earlier in the year: Link to policy statements: http://www4.nau.edu/avpaa/policy1.html New Policy for Textbook Loan Program NAU has an Emergency Textbook Loan Program. Eligible students can apply for assistance with acquisition of textbooks for the semester. More information at: http://nau.edu/leads-center/how-to-apply/ Student support programs The Student Learning Centers, TRIO Outreach programs, and Educational Support Services main office are back in the University Union, second floor. Specific room locations are below: Student Learning Centers Tutoring-room 201 Transfer and Commuter Connections office/lounge-room 247 Peer Jacks lounge and staff-room 201 TRIO Outreach programs Educational Talent Search (ETS)/Educational Opportunity Center (EOC)/Nizhoni-room 241 8
Upward Bound and Upward Bound Math Science-room 201 Educational Support Services Main office room 260 9
Writing Rubric TRAIT 0-1 2-3 4-5 6-7 Logic & Organization Language Spelling and Grammar Development of Ideas Purpose Does not develop ideas cogently, uneven and ineffective overall organization, unclear introduction or conclusion Employs words that are unclear, sentence structures inadequate for clarity, errors are seriously distracting Writing contains numerous errors in spelling and grammar which interfere with comprehension Most ideas unsupported, confusion between personal and external evidence, reasoning flawed The purpose and focus of the writing are not clear to the reader Develops and organizes ideas in paragraphs that are not necessarily connected. Some overall organization, but some ideas seem illogical and/or unrelated, unfocused introduction or conclusions Word forms and sentence structures are adequate to convey basic meaning. Errors cause noticeable distraction Frequent errors in spelling and grammar distract the reader Presents ideas in general terms, support for ideas is inconsistent, some distinctions need clarification, reasoning unclear The writer s decisions about focus, organization, style, and content sometimes interfere with the purpose of the writing. Develops unified and coherent ideas within paragraphs with generally adequate transitions; clear overall organization relating most ideas together, good introduction and conclusion. Word forms are correct, sentence structure is effective. Presence of a few errors is not distracting. While there may be minor errors, the writing follows normal conventions of spelling and grammar throughout and has been carefully proofread Supports most ideas with effective examples, references, and details, makes key distinctions The writer has made good decisions about focus, organization, style, and content so as to achieve the purpose of the writing. Develops ideas c organizes them l paragraphs and c with effective tra Clear and specifi and conclusion. Employs words w develops concise English sentence variety of senten effectively. The writing is es free in terms of s grammar Explores ideas v supports points f balance of subjec objective evidenc effectively makin distinctions The writer s deci focus, organizati content fully eluc purpose and keep at the center of th 10
Written Assignment Rubric TRAIT Unacceptable Acceptable Exemplary Issues Does not recognize a problem or mentions problems that are not based on facts of the case Recognizes one or more key problems in the case. Recognizes multiple probl case. Indicates some issue important than others and Perspectives Knowledge Actions Consequences Does not recognize the perspectives of any characters in the case Simply repeats facts listed in case and does not discuss the relevance of these facts No action proposed or proposes infeasible action(s) No positive and negative consequences are identified Considers the perspectives of individuals who are related to the problems Considers facts from the case and cites related knowledge from theoretical or empirical research More than one reasonable action proposed. Positive and negative consequences for each action are discussed why Clearly describes the uniq perspectives of multiple k characters. Discusses facts of the case relation to empirical and th research and add knowled personal experience Proposed actions seem to the most important issues Consequences are tied to t deemed most important. 11