Nov 7, 2012 Cloud vision and capabilities - N-Cloud framework -
Introduction Marv Mouchawar President, Cloud Services NTT DATA Inc Kazuhiro Gomi President & CEO NTT America Steve Nola CEO, Cloud Solutions BU Dimension Data 1
Fast facts Network Communication Data Center Infrastructure Application 100,000+ MPLS ports in 159 countries World class customer satisfaction as a global data VPN provider One of the Top 3 global network IP backbone provider Largest independent global security integrator operations in 50 countries Top-rank in global IT services execution Leader position of cloud IaaS providers One of world s largest IPT integrators with over 2 million phones deployed globally 220+ top-tier data centers on five continents, 45 located outside Japan #2 data center operator world wide by floor space #6 IT service vendor by revenue with 26,500 employees outside Japan operating in 143 cities, 36 countries Leader in SAP, Oracle and SFDC Services 10,000 + clients - including 79% of Global Fortune 100, 60% of Global Fortune 500 Global leading R&D Investing $3.5 billion in R&D annually 6,000 Research & Development staff 2
N-Cloud framework Leading partner of choice for customer cloud transformation for complete technology stack EXISTING DEVICES End Devices EXISTING APPLICATION App on IaaS App on PaaS SaaS 3 rd party SaaS Applications EXISTING PLATFORM EXISTING INFRASTRUCTURE WI-FI GLOBAL NW MOBILE NW ASSESSMENT, DESIGN AND MIGRATION PaaS, IaaS (On Prem, On Prem Private, Off Prem Private/Public) ICT Infrastructure Global Network Datacenters Network Infrastructure 3
N-Cloud: Comprehensive cloud lifecycle services and differentiation Advisory Services Migration Services Operational Services Management Services Strategy and design services to define your cloud computing vision, architecture and road map Cloud Assessment & Business Case Cloud application strategy Cloud Roadmap & Migration Planning Cloud Architecture Design 4
N-Cloud: Comprehensive cloud lifecycle services and differentiation Advisory Services Migration Services Operational Services Management Services Hardware/ Software/ vendor and architecture neutral No legacy/ incumbent bias Unique assessment IP Cross layer optimized advisory experience and capability 5
N-Cloud: Comprehensive cloud lifecycle services and differentiation Advisory Services Migration Services Operational Services Management Services Strategy and design services to define your cloud computing vision, architecture and road map Cloud Assessment & Business Case Cloud application strategy Cloud Roadmap & Migration Planning Cloud Architecture Design Cloud application migration services to move a portion or all of your business to the cloud SaaS Implementation Migration Dev. & Testing Cloud Infrastructure Migration Cloud Managed Infrastructure 6
N-Cloud: Comprehensive cloud lifecycle services and differentiation Advisory Services Migration Services Operational Services Management Services Strategy and design services to define your cloud computing vision, architecture and road map Cloud Assessment & Business Case Cloud application strategy Cloud Roadmap & Migration Planning Cloud Architecture Design Any to any capability Any legacy to any cloud infrastructure migration Leading SFDC migration capability Combines deep understanding of legacy architecture and leading cloud technology 7
N-Cloud: Comprehensive cloud lifecycle services and differentiation Advisory Services Migration Services Operational Services Management Services Strategy and design services to define your cloud computing vision, architecture and road map Cloud Assessment & Business Case Cloud application strategy Cloud Roadmap & Migration Planning Cloud Architecture Design Cloud application migration services to move a portion or all of your business to the cloud SaaS Implementation Migration Dev. & Testing Cloud Infrastructure Migration Cloud Managed Infrastructure Cloud infrastructure and applications as a service (hosted by NTT) to enable significant business agility at lower total cost of ownership Infrastructure as a service (public, private, hybrid) Software as a service (select applications e.g., Office 365, Lawson) 8
N-Cloud: Comprehensive cloud lifecycle services and differentiation Advisory Services Migration Services Operational Services Management Services Strategy and design services to define your cloud computing vision, architecture and road map Cloud Assessment & Business Case Cloud application strategy Cloud Roadmap & Migration Planning Cloud Architecture Design Cloud application migration services to move a portion or all of your business to the cloud SaaS Implementation Migration Dev. & Testing Cloud Infrastructure Migration Cloud Managed Infrastructure Application aware infrastructure Seamless federation between NTT public/ private clouds and customer clouds globally Optimized cost/ performance (by workload, location) Best in class network security & integration expertise Pre-configured & tuned environments for highly productized applications 9
N-Cloud: Comprehensive cloud lifecycle services and differentiation Advisory Services Migration Services Operational Services Management Services Strategy and design services to define your cloud computing vision, architecture and road map Cloud application migration services to move a portion or all of your business to the cloud Cloud infrastructure and applications as a service (hosted by NTT) to enable significant business agility at lower total cost of ownership Management of application and infrastructure (customer on-premise and hybrid) to provide resilient and secure service delivery Cloud Assessment & Business Case Cloud application strategy Cloud Roadmap & Migration Planning Cloud Architecture Design SaaS Implementation Migration Dev. & Testing Cloud Infrastructure Migration Cloud Managed Infrastructure Infrastructure as a service (public, private, hybrid) Software as a service (select applications e.g., Office 365, Lawson) Management Cloud Infrastructure Management Cloud Service Operations Center 10
N-Cloud: Comprehensive cloud lifecycle services and differentiation Advisory Services Migration Services Operational Services Management Services Strategy and design services to define your cloud computing vision, architecture and road map Cloud application migration services to move a portion or all of your business to the cloud Cloud infrastructure and applications as a service (hosted by NTT) to enable significant business agility at lower total cost of ownership Integrated monitoring and management across network, infrastructure and applications Cloud Assessment & Business Case Cloud application strategy Cloud Roadmap & Migration Planning Cloud Architecture Design SaaS Implementation Migration Dev. & Testing Cloud Infrastructure Migration Cloud Managed Infrastructure Infrastructure as a service (public, private, hybrid) Software as a service (select applications e.g., Office 365, Lawson) 24x7 global coverage with service operation centers that leverage onsite, offshore & nearshore resources 11
N-Cloud: Comprehensive cloud lifecycle services and differentiation Advisory Services Migration Services Operational Services Management Services Strategy and design services to define your cloud computing vision, architecture and road map Cloud application migration services to move a portion or all of your business to the cloud Cloud infrastructure and applications as a service (hosted by NTT) to enable significant business agility at lower total cost of ownership Management of application and infrastructure (customer on-premise and hybrid) to provide resilient and secure service delivery Cloud Assessment & Business Case Cloud application strategy Cloud Roadmap & Migration Planning Cloud Architecture Design SaaS Implementation Migration Dev. & Testing Cloud Infrastructure Migration Cloud Managed Infrastructure Infrastructure as a service (public, private, hybrid) Software as a service (select applications e.g., Office 365, Lawson) Management Cloud Infrastructure Management Cloud Service Operations Center Only truly global partner that supports customers with an integrated perspective across application, infrastructure and network 12
We are making significant investments in M&A and internal IP development.. Advisory Services Migration Services Operational Services Management Services M&A Cloud consulting and application migration provider Salesforce.com Platinum partner with certified architects Rationale for acquisition Fills gaps in cloud advisory and application migration capability Pulls through NTT IaaS and management services by migrating customer applications to NTT infrastructure (Salesforce Certified Technical Architect) Internal IP Development Cloud advisory platform (Workload assessment) Integrated ITSM platform (Network, Datacenter, infrastructure and applications) Single service catalog for all NTT Group services (globally) Enterprise Mobility (cross industry & industry specific platform) 13
Reference Cases 14
Forethought Financial Group Background Diversified financial services company with over $1B in insurance & financial solution sales providing annuities and life insurance to consumers Headquartered in Texas, with insurance operations in Indiana Requirements Fully managed solution with single provider providing end-to-end cloud app & infra services OpEx-based pricing without need for capital or technology ownership Ability to manage diversified environment consisting of Wintel, Linux and AIX systems running on Oracle, SQL Server Expedited migration and cutover process to beat contract expirations Solution Applications App & data migration Platform Infrastructure Lawson ERP Microsoft Exchange Legacy Apps Oracle & SQL Server databases private cloud + VCE v-block based MCP 24/7 Infra & app monitoring and managed services including disaster recovery 15
Forethought Financial Group Why did we win? Optimal cloud infrastructure & app migration framework Integrated infrastructure offering (VCE vblock & IBM P7 servers) App know-how (e.g., Lawson) & continuous cloud modernization (SaaS) 24/7 Remote monitoring & management with nearshore & offshore SOC centers Single point of contact for sales & support Impact 25-40% reduction in operating costs with a managed service vs in-house IT management Robust business continuity solution with performance improvement in metrics around disaster recovery Customer quote We have chosen to strategically partner with NTT Group to ensure access to the expertise and bandwidth that we need to support our growth in a rapidly changing environment. John Graf, President & CEO 16
Hospitals & Long Term Care facilities Healthcare Provider Marketplace Background Healthcare provider marketplace with a leading hospitals & long term care software solution providing billing and patient information management to hundreds of hospitals and nursing homes in the USA Requirements Scalable cloud based solution to support small hospitals and nursing homes that are traditionally challenged for IT resources Highly secure environment that can meet all HIPPA requirements and robust data recovery capabilities Multiple healthcare management applications marketed to small & medium sized hospitals and clinics Mixed infra/app versions in traditional licensing model to be migrated to a cloud managed service model Solution Applications App & data migration Platform Infrastructure Acute care Long term care HIPPA compliant hosted platform Partitioned AIX & Win Servers Managed Tier III+ DC User support & help desk service 17
Hospitals & Long Term Care facilities Healthcare Provider Marketplace Why did we win? Highly available fault tolerant cloud infrastructure with built in replication in Tier III+ DCs Secure multi-tenant HIPPA compliant cloud platform Industry leading hospital & long term care software solutions Remote monitoring with SOC for apps & infra with integrated help desk for user support Impact Hospitals, clinics and nursing homes are freed of capital investments in technology support Ability to offer the healthcare apps on cloud-hosted infrastructure with various pricing options depending on desired service levels Quicker, faster and cost effective implementation of critical applications Significantly higher availability and disaster recovery capabilities for most clients compared to previous state 18
Quasar Media Background Quasar India owns digital assets to support Digital Media, creative, e-business, search marketing, mobile and CRM businesses through multiple group company services Currently manages 18%+ of India s total digital media Requirements Flexible, efficient hosting platform that would allow the different Quasar Media companies to deploy both hosted and managed digital properties Solution Quasar group companies Quasar Media Cloud Quasar customers Common development, test and production infrastructure Utility cost model to match development lifecycle to infrastructure needs White Label Public cloud MCP 19
Quasar Media Why did we win? Joint value Recognized brand Flexible IaaS platform with multiple partnering options White labeled offering to extend hosted and managed services to customers and portfolio companies Assets deployed directly on NTT Group facilities & instance to leverage NTT Group branding Impact Flexible resource consumption during project life cycle without long term commits to peak work loads Ability to monetize the hosting platform and improves Quasar customer retention Allow Quasar organic growth to retain hosting engagements post-client development 20
Indosat Background Indosat is a telecommunication and information operator in Indonesia which provides cellular service with more than 20% of the Indonesia market through the Indosat Mobile brand product It is owned by QTEL Asia (65%), Government of Republic of Indonesia (14.29%), Skagen AS (5.57%) and Public (15.14%). Requirements Flexible, efficient hosting platform that would allow Indosat to provide both public and private cloud services to their key clients Increase ARPU for the clients and deliver new lines of revenue Monetise significant data centre investments throughout the country. Needed to accelerate time to market and leverage capability not existing internally. Solution Indosat group of companies Indosat customers White Label Public cloud MCP Indosat Cloud 21
Indosat Why did we win? Joint value proposition with Indosat: Indosat Recognized brand in Indonesia Strong relationship - One of the largest client of NTT Group in Indonesia NTT Group Flexible IaaS platform with multiple partnering options One Cloud Partner. White labeled offering to extend hosted and managed services to customers and portfolio companies We were able to articulate it s cloud partnership model which no other partner of Indosat could. Able to provide them with a cloud broker service for their SaaS platform Impact 1 st Enterprise class cloud in country. 1 st Cloud provider in country able to deliver public and private cloud platform. 1 st Cloud provider in country to be part of international alliance to allow other countries to deploy in Indonesia 20 key clients sign up MOU on the 1 st day of launch Flexible resource consumption during project life cycle without long term commits to peak work loads Ability to monetize the hosting platform and improves Indosat customer retention Allow Indosat organic growth to retain hosting engagements post-client development 22
Global Systems Integrator (SI) Global Systems Integrator Background Global SI is a leading global management consulting, technology services and outsourcing company, with over 250,000 people serving clients in more than 120 countries. The Global SI is responsible for designing, deploying and maintaining a suite of applications used by their end user customers. Requirements Reduce the existing footprint of 10 data centers globally into six regional facilities around the globe. Systems were in need of a technology refresh, and the solution required optimization by employing virtualization technologies Mixed infra/app versions in traditional licensing model needed to be migrated to an automated provisioning system Solution Application Mon. & Mgmt. Security Managing Data Protecting Data Safeguarding Data Governance Partners in Data Transporting Data Assessment & Migration Global Data Centers Public & Private Networks 23
Global Systems Integrator (SI) Global Systems Integrator Why did we win? Migrated and consolidated data center footprint into 6 NTT Group s datacenters globally Upgraded outdated infrastructure to a hybrid cloud solution that provided faster installation times for end users Provided ease of management via an Integrated service portfolio Optimized solution by providing an assessment and physical to virtual migration Provided end to end service management Impact Customer s critical applications are being hosted on a more robust, highly available infrastructure supporting 250,000 global users Services are now hosted by one integrated solution enabling faster and more effective provisioning and support over the previous provider Customer will have production, staging, development, testing and disaster recovery environments designed to support a true application life cycle environment for critical applications Solution governance is now in place to support execution, processes and performance to ensure a complete solution to end users 24
Summary of N-Cloud Framework 1 Proven and recognized by clients and Industry analysts 2 3 Supported by NTT Group s rich human resources, enhanced by advanced Intellectual properties and enabled by strong existing component services (such as global network, datacenter, security, infrastructure cloud, application management) Covering complete technology stack, with global accessibility, while supporting clients end-to-end cloud transformation lifecycles. 25