Distribution Training Guide. D110 Sales Order Management: Basic

Distribution Training Guide D110 Sales Order Management: Basic

Certification Course Prerequisites The combined D110 Sales Order Management certification course consists of a hands- on guide that will walk you through the features of Acumatica s Sales Order Management module. The guide is intended for a one- day on- site training session. While many have completed this course online, you might encounter some challenges that you would otherwise not face when done in our classroom setting. You will perform the exercises in your installed copy of Acumatica, using the Demo data provided with the Acumatica installation package version 4.20. Before beginning the course, complete the following two tasks: Activate all the features of the application using the Common Settings, and change the segmented key setting to the INSUBITEM key. 1. Open the Enable/Disable Features form (screen ID CS100000): Configuration > Common Settings > Licensing > Enable/Disable Features 2. Click the Modify button on the toolbar. 3. Confirm that the features are enabled/disabled as follows: (When you come to a field not specified in the table below, either populate it as you see fit or leave it as is.) Field Organization Customer Management Project Management Time Reporting on Activity Finance Multi- Branch Support Inter- Branch Transactions Multi- Currency Accounting Deferred Revenue Management Subaccounts Fixed Assets Management VAT Reporting Invoice Rounding Support for Expense Reclassification Contract Management Tax Entry from GL Module Consolidated Posting to GL Volume Pricing Distribution Inventory Subitems Automatic Packaging Warehouses Value {checked} {checked} {checked} {checked} {checked} {checked} {checked} {checked} {checked} {checked} {checked} {checked} {unchecked} {unchecked} {checked} {unchecked} {checked} {unchecked} {checked} {checked} {checked} {checked} Page 2 of 86

Warehouse Locations Blanket Purchase Orders Drop Shipments Multiple Unit of Measure Misc Row- Level Security Field- Level Audit Avalara Tax Integration Address Validation Notification Module {checked} {checked} {checked} {checked} {checked} {checked} {checked} {checked} {checked} {unchecked} 4. Save your changes. 5. Click the Enable button on the toolbar. 6. Open the Segmented Keys form (screen ID CS202000): Configuration > Common Settings > Segmented Keys > Segmented Keys 7. Enter INSUBITEM in the Segmented Key ID field. 8. Make sure the Include in Cost check box is selected. 9. Since branch accounting is enabled, verify that you are working in the MAIN branch and that it is configured correctly: a. Verify that you are connected to the MAIN branch. The information is located at the top of the screen: b. It is important that you work in the MAIN branch throughout this certification class. 10. In the General Ledger module, confirm that all the period of the current fiscal year are actives: Finance > General Ledger > Work Area > Manage > Financial Periods Important Note: Training Documentation was tested with build 4.20.0784 Page 3 of 86

Table of Contents Certification Course Prerequisites... 2 Sales Order Objectives... 8 Introduction... 8 Sales Order Overview... 8 Sales Order Process Overview... 10 Acumatica's Sales Order Entry Process... 10 Benefits and Additional Features... 10 CRM Integration... 11 Configurable Order Types... 11 Credit Limit Verification... 11 Consolidated and Partial Shipments... 11 Customer Return Support... 11 Price Lists... 12 Flexible Discounts and Promotions... 12 Integration With Carriers... 12 Integrated Workflow... 12 Integration With Purchasing... 12 Integration With Inventory... 12 Other Features and Options... 13 Review Other Distribution Modules... 13 Purchasing Management... 13 Inventory Management... 14 Purchase Requisitions... 14 Prerequisites to Sales Order Module Setup... 14 Page 4 of 86

Sales Order Module Overview... 14 Preparation for Sales Order Module Implementation... 15 Collect and Analyze the Information... 15 Sales Order Management Module Preparation for Implementation Checklist... 15 Price Validation Settings Section... 18 Shipment Settings Section... 19 Sales Order Module Configuration Checklist... 22 #1: Create GL Account(s)... 27 #2: Create GL Subaccount Segment Value(s)... 27 #3: Create GL Subaccount(s)... 27 #4: Define Auto- Numbering Sequences... 27 #5: Review Branch Settings... 27 #6: Review Salesperson Account Settings... 28 #7: Review Stock Item Master Records... 28 #8: Review Non- Stock Item Master Records... 28 #9: Review Posting Class Master Records... 28 #10: Review Warehouse Account Settings... 28 #11: Review Employee Master Records... 28 #12: Create/Review Carriers... 29 #13: Define Shipping Zones... 29 Hands on: Define Shipping Zones... 29 #14: Define Ship Via Codes... 30 Hands on: Define Ship Via Codes... 30 #15: Create Shipping Terms... 33 Hands on: Define Shipping Terms... 33 #16: Create FOB Points... 34 Page 5 of 86

Hands on: Define FOB Points... 34 #17: Review Customer Master Records... 34 #18: Review Customer Classes... 34 #19: Modify Order Types... 35 Hands on: Modify Order Types... 35 #20: Configure SO Module Preferences... 42 Hands on: Configure Sales Order Preferences... 42 #21: Understand Sales Order Processes... 46 Process Orders... 46 Process Shipments... 46 Process Invoices and Memos... 47 Print/Email Orders... 47 Create Transfer Orders... 47 The Sales Orders Screen... 47 Processing Sales Order Transactions... 48 Hands on: Sales Order Process... 49 Standard Sales Order: Stock Item... 59 Review Inventory Reports... 61 Review Customer Reports... 61 Standard Sales Order: Ship Complete, Ship Complete... 61 Standard Sales Order: Ship Complete, Back Order Allowed... 62 Standard Sales Order: Ship Complete, Cancel Remainder... 63 Standard Sales Order: Ship Complete, Items With Different Ship Dates... 64 Standard Sales Order: Non- Stock Items... 67 Standard Sales Order: Drop- Shipment... 67 Standard Sales Order: Purchase to Order... 70 Standard Sales Order: Transfer to Order... 73 Page 6 of 86

Standard Sales Order: Apply Payment (Post)... 76 Standard Sales Order: Apply Payment (Pre)... 77 Appendix A: Reports... 78 Appendix B- 1: Sales Orders Screen Default Value Sources... 80 Appendix B- 2: Account and Subaccount Sources... 81 Appendix B- 3: Accounting Entries... 83 Appendix C: Sales Order Process Flow Charts... 85 Page 7 of 86

Sales Order Objectives The goals of Acumatica s Sales Order Entry course are as follows: To give you a basic understanding of Acumatica s Sales Order Management (SO) module, as well as its unique features and benefits; To explain how the SO module is integrated with and operates in tandem with Acumatica s other modules; To detail the life cycle and flow of SO module transactions; To teach you how to set up and configure the SO module; and To review how to confirm the shipment of goods and print invoices. Introduction This course begins with an overview of how Acumatica s Sales Order Management module works in tandem with the Inventory Management (IN) and Purchasing Management (PO) modules, as well as the entire Financial Suite. Next up is a rundown of SO module processes, including descriptions of how to enter a sales order, ship a product, and print an invoice. Additional module features and further details about order processing are discussed in subsequent courses, such as D210 Advanced Sales Order Entry and D250 Advanced Sales Order Fulfillment. The SO module streamlines the order entry process and accommodates a wide variety of predefined order types, including sales orders, invoices, credit memos, and quotes. Order types define the behavior of and normal workflow for documents entered in the SO module, thus making them central to the workflow orientation of the module. Specifically, the order type determines: How an SO module order updates the Accounts Receivable (AR) and Inventory Management (IN) modules; The processing steps to be performed during the life of a sales order, not all of which are appropriate for every order type (for example, there are no picking, packing, or inspection steps associated with credit memos); The General Ledger account and subaccount numbers to be used; The numbering sequence for orders and invoices. Sales Order Overview Page 8 of 86

Acumatica s Sales Order Management module uses data defined in maintenance windows to automate the entry of sales orders, which allows for significant flexibility in setting up the module. As a result, you can customize transactions according to your company s sales process. Sales order processing can be complex, but for the purpose of this overview, the simplest case is displayed below: Sales Order The Sales Order is created in the Sales Order screen Shipments When time to ship the items to the customer, the Sales Order automatically generates a shipment transaction Invoice Once the shipment transaction has been processed. An invoice transaction is generated to print and/or release. Figure 1.1 Basic Sales Order Transaction Process Flow The SO module provides predefined order types such as Quote (QT), Sales Order (SO), Credit Memo (CM), Invoice (IN), and Return for Credit (RC) for common order- processing operations. Each predefined order type has an associated template, which is a collection of settings that control the processing of documents of the type. Among many things, these settings determine which AR and IN module documents the order type generates; whether it requires shipment; and how the automation behavior determines conditions for changing statuses. It is possible to configure a custom order type by modifying a preexisting order type template, and in exceptional cases the Acumatica ERP development team can create a new custom template for your company, which can then be used to create custom order types. Each custom order type, whether based on a predefined or custom template, will appear for selection on the Sales Orders form (screen ID SO301000), enabling users to create and process new orders of a custom type in accordance with the automation behavior configured for the template. Acumatica s SO module provides a solid foundation for the consistent and efficient management of your company s sales orders, while minimizing the cost per transaction. Page 9 of 86

Sales Order Process Overview The order management process begins with a customer order. In a typical distribution organization, the customer order may be taken over the phone. During the order process, customers may have questions about the item being ordered, when the item can be delivered, or if there is a discounted price that is available. In some situations, customer service representatives are given the latitude to make price breaks during the time of order entry. After the order is recorded, the sales order is saved and in some cases sent to the customer. Once the order is recorded, the credit history of the customer must be checked to verify that the customer has not exceeded any credit limits. After the customer passes the credit check, the order is ready to be shipped. When the shipping day arrives for the customer order, the goods are removed from the warehouse inventory and packed in a box, container, or rail car to send to the customer. Along with the goods, a packing slip is included that not only ensures accuracy of packing, but also provides easy reference to the original order. Once packing is complete, the goods are issued from the warehouse. With the order en route to the customer s shipping address, the sales department invoices the customer. Acumatica s Sales Order Entry Process Acumatica s Sales Orders screen supplies customer service representatives with all the necessary information to enter a customer order. The first step to order entry is finding the correct item in the system, which you can do via the Inventory Lookup screen, accessed from within the Sales Orders screen. The second step in the order process is to make sure the item is available in the warehouse: The Inventory Summary screen, also accessed from within the Sales Orders screen, displays exact inventory levels at all warehouses. After you enter the sales order, the system performs a credit check to confirm that the order does not exceed any credit limitations for the customer. If the order passes the credit check, the order is ready for the shipping process. Once shipping day arrives, the sales order generates a shipment transaction. The system sends a pick list to the warehouse to indicate the items that need to be issued, and the warehouse prints out a packing slip to enclose with the goods. After the warehouse issues the goods, you can execute the Confirm Shipment action (using the Shipments screen) to indicate that the goods have been sent to the customer. To invoice the customer, you enter the information in the Invoices screen and email the invoice. Benefits and Additional Features Page 10 of 86

By using the Sales Orders module, your company can easily configure and adjust sales order processing to fit its sales workflows. Along with typical predefined order types and the ability to create custom types, the SO module provides instant access to accurate inventory allocation information, as well as flexible pricing and discounting policies. With Acumatica ERP, your company can fulfill orders accurately, consistently, and easily. The primary features of the SO module are described briefly below. CRM Integration With Acumatica ERP, salespeople can convert customer relationship management (CRM) opportunities to sales orders without re- entering pricing and discount information. Customer service personnel can easily locate customer orders to verify their delivery statuses. Order fulfillment personnel can associate tasks and activity history with each order. Configurable Order Types Acumatica ERP includes a set of predefined order types for common distribution operations; you can also define custom order types to meet specific order- processing requirements. For each order type, you can specify inventory allocation rules, a workflow scenario, and the type of document to be generated in the AR and IN modules. Credit Limit Verification Before releasing a sales order, the system performs a credit check for the customer. Orders placed on credit hold can be released automatically if customer payments were entered or order amounts were decreased. Authorized users can override the credit hold status and force order fulfillment. Consolidated and Partial Shipments You can specify a different delivery date for each line item on a sales order. Using the warehouse availability information and cost data, the system can split a sales order into multiple shipments from different warehouses. Also, the system tracks the remaining balances of orders and manages back orders. Customer Return Support Acumatica ERP provides the flexibility to manage various types of customer returns and ensure complete traceability of these operations. Your company can set up its own return policies by using specific predefined order types and by creating custom order types for authorized and unauthorized returns. Page 11 of 86

Price Lists With Acumatica ERP, you can maintain multiple lists of sales prices in foreign currencies and the base currency and update them as often as needed. Price lists can be based on various price bases, and they can be created for customer price classes and for specific currencies. Flexible Discounts and Promotions With Acumatica ERP, you can manage complex pricing and discount policies. You can set up quantity and volume discounts, to be calculated as either a percentage or a fixed amount off the list price, and you can specify free items that apply to particular quantities purchased. Also, you can create flat- price discounts for all or selected customers that depend on the quantity of items being purchased and on the currency used for purchasing. In cases where multiple discounts apply, you can specify the rules for the automatic application of discounts. Integration With Carriers For local carriers, the system can estimate shipping costs using the carriers predefined rates. Through Acumatica s integration with national or international carriers, you can view real- time shipping rates for a sales order and choose the lowest freight cost for a customer by comparing carrier rates on the fly. When it comes to packaging, the system automatically chooses a minimal set of boxes for each sales order. Customers can track their own orders and check the delivery status of each box by using tracking numbers provided through integration. Shipping terms configured in the system allow for the seamless addition of insurance, handling fees for labor, and packaging fees. Integrated Workflow Acumatica ERP provides an integrated workflow so you can automate order processing and eliminate unnecessary steps. You can add tasks and activities for employees handling the orders, and set up notifications to be triggered automatically during order processing. Integration With Purchasing With Acumatica ERP, you can link sales orders to purchase orders, so that goods received from vendors can be allocated to sales orders. Sales orders can automatically generate purchase orders, or they can be linked to purchase orders manually. Sales orders that are linked to purchase orders have a status of Back Order until the purchase order is received. The SO module also supports drop- shipment purchase order functionality. Integration With Inventory Due to its seamless integration with the Inventory Management module, the SO module provides real- time data about inventory levels of items on a sales order, including information about how each item is allocated. During the entry of a sales order, the system will notify the user if the quantity is not available Page 12 of 86

or is allocated through multiple warehouse locations or warehouses. You can configure the inventory allocation rules for each step of the sales process for custom order types. Other Features and Options The SO module lets you do the following: View total weight, volume, and units (on sales orders and invoices) Combine multiple orders onto one invoice Combine items from multiple orders into one shipment Access item availability information during order entry Create a new item while entering an order Check inventory and automatically create a back order for out- of- stock items on shipment creation Disallow invoices to credit- hold customers Assign the appropriate salespeople to each order and calculate their commissions Assign the appropriate price for each item using price conversion from the base unit to the sales unit Take advantage of integrated back order processing Use alternate inventory IDs for stock items Track lot or serial numbers for valuable items on orders Track returns and replacements using reason codes assigned to credit memos Print carrier labels for each package of a shipment, if integration with one or more carriers (FedEx, UPS, USPS) is configured Print carrier labels for return merchandise authorization (RMA) orders Review Other Distribution Modules Purchasing Management The Purchasing Management (PO) module incorporates the functionality required for managing purchase- related activities, such as placing purchase orders, receiving purchases, and entering additional costs associated with purchasing operations. The PO module integrates with the Accounts Payable (AP) and Inventory Management (IN) modules. It also updates the General Ledger with inventory accrual amounts. Page 13 of 86

Inventory Management The Inventory Management (IN) module incorporates the functionality required for managing inventory- related operations, such as receiving inventory at warehouses, moving inventory among warehouses, and issuing inventory from warehouses. It also tracks various warehouse- related operations, such as in- warehouse transfers, physical counts, and adjustments; calculates the cost of warehouse inventory according to the preferred valuation method; and posts all cost- related transactions to the General Ledger. This ensures that the right quantities of stock are available at all times, so you can avoid stock- outs and overstocks. The IN module is integrated with the Financial Suite modules, as well as the SO and PO modules. Purchase Requisitions The Purchase Requisitions module incorporates the functionality required to request goods and services, approve requests, and prevent cost overruns. The Purchase Requisitions module provides configurable request documents, budget compliance verification, and request classes that streamline the request process. Also, the module facilitates an efficient bidding process. By using the Purchase Requisitions module, you can configure the system to support special variations of the request process, making the process easier for both requesters and approvers. The Purchase Requisitions module integrates with the PO and SO modules. Prerequisites to Sales Order Module Setup Learning Objects Learn the prerequisite steps necessary to successfully implement Acumatica s SO module. The Accounts Receivable (AR) and Inventory Management (IN) modules must be configured before you implement the SO module. Although the Accounts Payable (AP), Purchasing Management (PO), and Customer Management (CRM) modules are not prerequisites for SO module configuration, you will most likely also need to configure one or more of them. Sales Order Module Overview Learning Objects Understand the capabilities and features included in the SO module. Page 14 of 86

The SO module supports and automates an organization s sales and delivery processes. In Acumatica ERP, sales workflows are represented by order types, which describe what should be done during an order s lifetime, including integration with the AR and IN modules. By reviewing and modifying Acumatica ERP s predefined order types, as well as other SO module settings, you can configure the module to fit most sales processes. With Acumatica ERP you can also manage complex pricing and discount policies. Once you have completed basic SO module implementation, you can configure pricing and discount policies. Preparation for Sales Order Module Implementation Learning Objects Master the preparatory steps for SO module configuration. Collect and Analyze the Information Before implementing the SO module, you must first collect and analyze all necessary information. Sales Order Management Module Preparation for Implementation Checklist Execute the following steps before configuring the SO module. You do not need to complete these steps in the listed order; many can be done in parallel. Because this is the preparation phase of implementation, do not enter any data into the system. Action Description Decide which predefined order types your company will use Review the Sales Order Types article to learn more about Acumatica s predefined order types, and pinpoint the ones that best fit your business processes. Decide which order types you will and will not use, and configure the Active check box on the Order Types screen accordingly for each type. For details about the processing of each predefined order type, see Order Processing. Review the settings for For each order type you will use, review its Order Settings section (Order Types screen Page 15 of 86

each order type you will use > General Settings tab). Take note of the following fields: Order Numbering Sequence: The system uses this sequence to give a reference number to an order of the type. Numbering sequences can be unique to each order type or shared by multiple types. If each order type uses a different numbering sequence, the order number itself conveys the type of the order. Days To Keep: This option indicates how many days an order of this type will be kept in the system before it can be deleted. Hold Orders on Entry: If this check box is selected, all new sales orders of the type are created with the status On Hold. This reduces the risk of errors, but makes order processing more manual. Check Credit on Entry: This option, if selected, means that the customer s credit status is checked on order creation. If the customer exceeds the credit limit or has overdue invoices, the order can be put on hold (depending on the customer settings). Shipping and invoicing are not possible until the order is released from credit hold. Require Control Total: This check box, if selected, means that the user needs to enter a control total for each order. The order can be processed only when the system- calculated total is equal to the manually entered control total. Bill Separately: If this check box is selected, multiple orders of the type for the same customer will be billed separately. This default setting is copied from the order type to the sales order, but it can be changed in the order. Thus, even if the order type allows combined invoices, a specific order of the type can be billed separately. Ship Separately: This option prevents combined shipping of multiple orders of the specific type for the same customer. This, too, is a default setting that can be overridden for a particular order. Calculate Freight: This option indicates whether freight charges should be calculated for an order automatically. Recalculate Discount On Partial Shipment: If this option selected, the discount for partial shipment is recalculated based on shipped quantities. If the box is not checked, the order discount is allocated for partial shipment, proportional to shipped quantities. Copy Notes/Attachments To Shipment/Invoice: If these options are selected, order line notes or attachments are copied to the respective shipment or invoice when one is created for an order. Copying can be restricted to non- stock items only. Page 16 of 86

Review the AR settings for each order type you will use For each order type you will use, review the fields in the Accounts Receivable Settings section (Order Types screen > General Settings tab), especially the Invoice Numbering Sequence field, which is used to generate reference numbers for AR documents created on the release of orders of the order type. By using different numbering sequences for AR documents of different order types, you will be able to identify the nature of the invoice by glancing at its number. Alternatively, it is possible to use the invoice numbering configured during AR setup for all order types, which means that all of your company s invoices, regardless of origin, would use a single numbering sequence. Review the posting settings for each order type you will use For each order type your company will use, review the fields in the Posting Settings section (Order Types screen > General Settings tab); see the Order Types screen reference article for descriptions of the values you can specify. Posting settings define which GL accounts and subaccounts are updated by orders of the type: The sales revenue account and subaccount are credited by the gross invoice amount, minus taxes, volume discounts, freight, and miscellaneous charges. This account should be an income account. The miscellaneous charges account (an income account) and subaccount are credited by the order s miscellaneous charges. The freight charges account and subaccount are credited by the order s freight amount that you bill to the customer. This account should be an income account. The discount account and subaccount are debited by volume discounts applied to the whole order. Line discounts are deducted directly from order line amounts, which are posted to the revenue account. The discount account can be an expense or income account; in the latter case, it would normally belong to the same group of accounts as sales revenue. The posting settings for the order type refer to the record from which the account should be sourced. The available options vary by account type, but can include the following: customer location, inventory item, non- stock item, warehouse, posting class, reason code, carrier, and order type. Similarly, the order type indicates the source for each segment of the subaccounts: the customer location, the inventory item, the warehouse, the posting class, the carrier, the reason code, the salesperson, or the employee. When deciding on different sources for accounts and subaccounts, you should also review the GL accounts and subaccounts of the chosen master records, such as customer locations, inventory items, and warehouses. Page 17 of 86

Plan shipment settings Determine the settings that control the processing of shipments, regardless of the order or orders for which they are created. These settings located in the Sales Orders Preferences screen include the following: Shipment Numbering Sequence: This numbering sequence is used to assign each shipment a unique number. Free Item Shipping: Freight charges are represented in a sales order as a single figure. If an order has multiple partial shipments, freight can be allocated to shipments (and consequently to invoices) in one of two ways, based on this setting: Either the last shipment gets the full freight amount, or each shipment gets part of the total freight (proportionate to the billing amount of the shipped goods). Hold Shipments on Entry: This option indicates whether new shipments should be put on hold to prevent accidental confirmation. Validate Shipment Total on Confirmation: If this option is selected, the system requires independent input of the total shipment quantity and verifies it against shipment details. Add Zero Lines for Items Not in Stock: This option indicates whether sales order items should be added to the shipment even if they have no available quantity. Plan global settings Decide upon the global settings specific to the SO module, which you will later configure using the Sales Orders Preferences form (screen ID SO101000). These settings include the following: Default Sales Order Type: The most frequently used order type Default Transfer Order Type: The type of transfer order that will appear as the default transfer order type on the Sales Orders form Shipment Numbering Sequence: The numbering sequence to be used to assign IDs to shipments when a new shipment is created using the Shipments form (screen ID SO302000) Advanced Availability Validation: If this check box is selected, a shipment document cannot be saved if the updated available quantity of any item listed on the document will result in a negative value. Price Validation Settings Section Validate Min. Profit Margin: An option that controls whether the minimum markup percentage, set on the Price/Cost Info tab of the Stock Items form (screen ID IN202500) and the similar tab of the Non- Stock Items form (screen ID IN202000), will be validated when a new pending price is entered. Choose one of the following values: Page 18 of 86

No Validation : No markup percentage validation is performed for new pending prices. Warning : When you enter a pending price that doesn t meet the minimum markup percentage, a warning will be displayed. Set to Minimum : When you enter a pending price that is lower than the minimum markup percentage, the price will automatically be set to a value that ensures the minimum gross profit. Base Price Update Unit: The option that defines how base prices in the IN module are updated when the sales prices are changed in the SO module. Choose one of the following options: Base Unit : Base price updates in the IN module will be performed using the sales prices specified in the base currency for the base customer class with respect to base units of items. Sales Unit : Base price updates in the IN module will be performed using the sales prices specified in the base currency for the base customer class with respect to sales units of items. For details, see Base Price Maintenance. Shipment Settings Section Free Item Shipping: The way the free items will be distributed among partial shipments of all the goods specified in the sales order. Select one of the following options: Proportionally : The free items will be distributed among shipments, proportional to the shipment amounts. If the total quantity of free items on all partial shipments for the order is less than the quantity initially calculated for the applicable group discount, you can add the missing quantity of the free item manually to any of the partial shipments. (This will happen if the system rounds the free item quantity down on each partial shipment.) On Last Shipment : The free items will be added to the last shipment of the sales order. Hold Shipments on Entry: If this check box is selected, newly created shipments will have the On Hold status by default. Validate Shipment Total on Confirmation: If this check box is selected, shipment totals will be validated on confirmation. Add Zero Lines for Items Not in Stock: If this check box is selected, pick lists Page 19 of 86

and shipments will be generated with lines for items currently not in stock. Selecting this option can be helpful if you don t want to rely solely on availability data. For example, sometimes when the system shows an item as not in stock, quantities required for a shipment may be available. Automatically Release IN Documents: If this check box is selected, the sales order documents will be released in the IN module on release in the SO module. If the check box is not selected, the sales order documents will need to be manually released in the IN module. Hold Invoices on Failed Credit Check: A customer credit check is performed when each sales order is created. If it fails, the order will be put on hold and no shipment will be possible until it is released from credit hold. If the time between the placement of the order and actual order shipping is long, the customer s credit situation may change. If this is a concern in your business, select this check box; invoices created for a confirmed shipment will automatically be put on hold if the credit check fails. Automatically Refresh Freight Cost on Document Save: This setting defines whether freight charges are automatically refreshed every time an order is saved. Use Shipment Date for Invoice Date: Select this check box if you want the shipment dates appear on invoices as invoice dates. Review relevant delivery settings for customers Review the delivery settings for each customer using the Customers form (screen ID AR303000). If a customer has multiple locations, review the settings for each location by clicking the applicable location ID in the Location Settings tab. This will open the Account Locations form (screen ID CR303010) as a pop- up window. You should review the following settings customer defaults that can be changed for individual orders in the Delivery Settings tab of the Customers screen: Warehouse: The preferred warehouse for sales to the customer Ship Via: The carrier to handle shipments to this customer location. The carrier record serves as the source of the freight account and subaccount and can be used for automated calculation of the freight amount. If you do not indicate the freight amount in the orders explicitly, this setting has no effect except that it can be printed on sales orders and shipping documents. Shipping Terms: The terms governing delivery of goods. International Commercial Terms ( Incoterms ) standards are often used. Shipping terms can be printed on sales orders and shipping documents. FOB Point: The port where the title of shipped goods is transferred to the customer. Although the FOB point can be printed on sales orders and shipping documents, it does not affect order processing. Ship Complete: How the shipment should be generated if the quantity is Page 20 of 86

insufficient: o o o Ship Complete : The ordered quantity should be shipped only in full. Back Order Allowed : The ordered quantity can be shipped in multiple partial shipments. Cancel Remainder : The ordered quantity can be shipped partially, and the quantity remaining after the first shipment will be canceled. Order Priority: The relative weight of the customer s orders when it comes to allocating inventory in mass order processing. Orders with higher priority are processed first and are more likely to be shipped in full. Although you can review additional delivery settings for the customer, they have no impact on sales order processing, except that they can be printed on shipping documents. Review customer classes Given that customers are grouped in customer classes, review the following default delivery settings on the Customer Classes form (screen ID AR201000) for each class: Ship Via Shipping Terms Ship Complete These settings will be copied to new customers and can be changed for individual customers as needed. Determine whether you need to define carriers Plan any needed carriers companies that handle your shipments to customers. For basic configuration of the SO module, maintenance of carrier records is required only if an order type is configured to use Carrier as the source for the freight account or subaccount and the freight amount is entered directly in the sales order. The name of the carrier can also be printed on sales order confirmation and shipping documents. If you decide to configure carriers, compile a list with the following details for each carrier: Carrier ID to be used Carrier name or description Freight sales account (a revenue account) and subaccount to post freight collected from customers; order types can refer to these settings as the source for the freight account and subaccount. Freight expense account and subaccount to post the carrier s freight charges; these settings are not used in order processing. Page 21 of 86

Define any needed shipping terms Plan any shipping terms to be defined. If you decide to use shipping terms in the basic configuration of the SO module, list the terms you wish to use and provide the following for each set of terms: Term ID (for example, the Incoterms code) Shipping term description Plan needed FOB points Decide whether your site will define FOB points in Acumatica ERP. FOB points can be printed on sales order confirmations and shipping documents, but they have no effect on order processing. If you decide to use FOB points, compile a list and provide the following information for each point: FOB Point ID (for example, a short name of the port) FOB point description Sales Order Module Configuration Checklist # Task / Form Data Configured 1 Create GL accounts Create any new GL accounts, per your review of the order types. Finance > General Ledger > Configuration > Manage > Chart Of Accounts (screen ID GL202500) 2 Create subaccount segment values Review and create any necessary subaccount segment values, per your review of the order types. Configuration > Common Settings > Segmented Keys > Segment Values (screen ID CS203000) 3 Create GL subaccounts Finance > General Ledger > Create any new GL subaccounts, per your review of the order types. This step should be done only after step 2 has been completed. Page 22 of 86

Configuration > Manage > Subaccounts (screen ID GL203000) 4 Define auto- numbering sequences Configuration > Common Settings > Common Settings > Numbering Sequences (screen ID CS201010) 5 Review branch settings Create auto- numbering sequences for the following: Order types AR documents Shipments If you are using Company Branch as a source for accounts or subaccounts, review all of your company s branches. Organization > Organization Structure > Configure > Branches (screen ID CS102000) 6 Review salesperson account settings If you are using Salesperson as the source for subaccounts, review the salesperson records. Finance > Accounts Receivable > Configuration > Manage > Salespersons (screen ID AR205000) 7 Review stock item master records If you are using Stock Item as the source for accounts or subaccounts, review the account settings of stock items. Distribution > Inventory > Work Area > Manage > Stock Items (screen ID IN202500) 8 Review non- stock item master records If you are using Non- Stock Item as a source for accounts or subaccounts, review the account settings of non- stock items. Distribution > Inventory > Work Area > Manage > Page 23 of 86

Non- Stock Items (screen ID IN202000) 9 Review posting class master records If you are using Posting Class as a source for accounts or subaccounts, review your posting classes. Distribution > Inventory > Configuration > Setup > Posting Classes (screen ID IN206000) 10 Review warehouse account settings If you are using Warehouse as a source for accounts or subaccounts, review the warehouse settings. Distribution > Inventory > Configuration > Manage > Warehouses (screen ID IN204000) 11 Review employee master records If you are using Employee as a source for subaccounts, review employee settings. Organization > Organization Structure > Manage > Employees (screen ID EP203000) 12 Create/review carriers If you are using Ship Via as a source for accounts or subaccounts, create carrier master records. Distribution > Sales Orders > Configuration > Setup > Carriers (screen ID CS207700) 13 Create shipping terms Create the necessary shipping terms. Distribution > Sales Orders > Configuration > Setup > Shipping Terms (screen ID CS208000) Page 24 of 86

14 Create FOB points Create the necessary FOB points. Distribution > Sales Orders > Configuration > Setup > FOB Points (screen ID CS208500) 15 Review customer master records Finance > Accounts Receivable > Work Area > Manage > Customers (screen ID AR303000) 16 Review customer classes Finance > Accounts Receivable > Configuration > Setup > Customer Classes (screen ID AR201000) Review (and change, if necessary) the following delivery settings of each location of each customer: Ship Via, Shipping Terms, FOB Point, Ship Complete, Order Priority, and Warehouse. Also, if you are using Customer Location as a source for accounts or subaccounts, review the GL account settings for each customer location. Review (and change, if necessary) the following delivery settings of each customer class: Ship Via, Shipping Terms, and Ship Complete. 17 Modify order types Distribution > Sales Orders > Configuration > Setup > Order Types (screen ID SO201000) Configure the predefined order types to suit your company s sales processes. Select the desired order type to review it, and make any needed changes to its settings: Active: Clear this check box if you do not plan to use the displayed order type. Description: Modify the description, if desired. Review the Order Settings section in the General Settings tab: ο ο ο ο ο ο ο ο ο ο ο Order Numbering Sequence Days To Keep Hold Orders on Entry (y/n) Check Credit on Entry (y/n) Require Control Total (y/n) Bill Separately (y/n) Ship Separately (y/n) Calculate Freight (y/n) Recalculate Discount On Partial Shipment (y/n) Copy Notes (y/n) Copy Attachments (y/n) Page 25 of 86

ο Copy Line Notes To Shipment (y/n) ο Copy Line Attachments To Shipment (y/n) ο Copy Line Notes To Invoice (y/n) Only Non- Stock (y/n) ο Copy Line Attachments To Invoice (y/n) Only Non- Stock (y/n) ο Ship Complete Review the Posting Settings section in the General Settings tab: ο Use Sales Account from ο Combine Sales Sub. from ο Use Misc. Account from ο Combine Misc. Sub. from ο Freight Account ο Use Freight Account from ο Freight Sub. ο Combine Freight Sub. from ο Discount Account ο Use Discount Account from ο Discount Sub. ο Combine Discount Sub. from ο Post Line Discounts Separately (y/n) ο Use Discount Sub. From Sales Sub. (y/n) Review the Accounts Receivable Settings section in the General Settings tab: ο Invoice Numbering Sequence ο Mark as Printed (y/n) ο ο Mark as Emailed (y/n) Hold Invoices on Entry (y/n) 18 Configure SO module preferences Distribution > Sales Orders > Configuration > Setup > Sales Orders Preferences (screen ID SO101000) Configure the global settings of the SO module, based on decisions made during preparation: Default Sales Order Type Default Transfer Order Type Default Sales Order Assignment Map Default Sales Order Shipment Assignment Map Shipment Numbering Sequence Hold Shipments on Entry Validate Shipment Total on Confirmation Add Zero Lines for Items Not in Stock Freight Allocation on Partial Shipping Automatically Refresh Freight Cost on Document Save Automatically Release IN documents Page 26 of 86

#1: Create GL Account(s) It is assumed that you are familiar with the Financial Suite and know how to add any GL accounts necessary for SO module configuration. Open the Chart Of Accounts form (screen ID GL202500): Finance > General Ledger > Configuration > Manage > Chart Of Accounts #2: Create GL Subaccount Segment Value(s) It is assumed that you are familiar with the Financial Suite and know how to add any GL subaccount segment values necessary for SO module configuration. Open the Segment Values form (screen ID CS203000): Configuration > Common Settings > Segmented Keys > Segment Values #3: Create GL Subaccount(s) It is assumed that you are familiar with the Financial Suite and know how to add any GL subaccounts necessary for SO module configuration. Open the Subaccounts form (screen ID GL203000): Finance > General Ledger > Configuration > Manage > Subaccounts #4: Define Auto- Numbering Sequences Acumatica is installed with some predefined numbering sequences. Confirm that the predefined numbering sequences meet SO module requirements. It is assumed that you are familiar with the Configuration module and know how to create auto- numbering sequences. Open the Numbering Sequences form (screen ID CS201010): Configuration > Common Settings > Common Settings > Numbering Sequences #5: Review Branch Settings It is assumed that you are familiar with the Organization module and know how to review branch settings. Open the Branches form (screen ID CS102000): Organization > Organization Structure > Configure > Branches Page 27 of 86

#6: Review Salesperson Account Settings It is assumed that you are familiar with the Accounts Receivable module and know how to review salesperson settings. Open the Salespersons form (screen ID AR205000): Finance > Accounts Receivable > Configuration > Manage > Salespersons #7: Review Stock Item Master Records It is assumed that you are familiar with the Inventory Management module and know how to review stock item settings. Open the Stock Items form (screen ID IN202500): Distribution > Inventory > Work Area > Manage > Stock Items #8: Review Non- Stock Item Master Records It is assumed that you are familiar with the Inventory Management module and know how to review non- stock item settings. Open the Non- Stock Items form (screen ID IN202000): Distribution > Inventory > Work Area > Manage > Non- Stock Items #9: Review Posting Class Master Records It is assumed that you are familiar with the Inventory Management module and know how to review posting class settings. Open the Posting Classes form (screen ID IN206000): Distribution > Inventory > Configuration > Setup > Posting Classes #10: Review Warehouse Account Settings It is assumed that you are familiar with the Inventory Management module and know how to review warehouse settings. Open the Warehouses form (screen ID IN204000): Distribution > Inventory > Configuration > Manage > Warehouses #11: Review Employee Master Records It is assumed that you are familiar with the Organization module and know how to review employee settings. Page 28 of 86

Open the Employees form (screen ID EP203000): Organization > Organization Structure > Manage > Employees #12: Create/Review Carriers The Carriers form (screen ID CS207700) contains information about the integrated carriers your company uses for shipping goods. Carrier setup is optional and not required for this course; it will be covered in D250 Advanced Fulfillment. #13: Define Shipping Zones Learning Objects Learn how to create shipping zones, which are used to calculate freight charges when shipping goods to customers. Hands on: Define Shipping Zones The Shipping Zones screen is used to create and maintain the list of shipping zones used to calculate freight charges when your company ships goods to customers. Field Zone ID Description Description The unique identifier of the shipping zone. An alphanumeric string of up to 20 characters may be used. A description of the shipping zone. An alphanumeric string of up to 30 characters may be used. 1. Open the Shipping Zones form (screen ID CS207510): Distribution > Sales Orders > Configuration > Setup > Shipping Zones 2. Click the + button on the toolbar. 3. Create a new zone with the following values: Screen Section Field Value Details Zone ID USA1 Details Description United States Zone 1 4. Save your changes. Page 29 of 86

#14: Define Ship Via Codes Learning Objects Learn how to create ship via codes to denote your company s shipping options. Hands on: Define Ship Via Codes The Ship Via Codes screen is used to maintain information about your company s shipping options, as well as each carrier your company uses to ship goods. Each ship via code denotes a possible method by which your company ships goods to customers. This screen has slightly different options for the ship via codes associated with non- integrated carriers and those associated with integrated carriers. For each non- integrated carrier whose services your company uses or for shipping options your company provides, you use this screen to specify freight rates for shipments of different weights and volumes. Field Ship Via Description External Plug- in DETAILS TAB Calendar Carrier Calculation Method Base Rate Description The unique code associated with the non- integrated carrier; a method of the integrated carrier; or a shipping option of your company. An alphanumeric string of up to 15 characters may be used. A description of the shipping service or option. An alphanumeric string of up to 30 characters may be used. If a plug- in is used to provide integration with the carrier for this ship via code, you select this check box. You can then specify the integrated carrier, its service method, and other options in the Details tab, which displays slightly different elements depending on whether or not the box is checked. The calendar associated with the carrier. A calendar reflects the carrier s work hours and the days when the carrier ships goods. The carrier associated with the ship via code. This element is available only for codes that use an external plug- in. The method used to calculate freight charges, per the rate breakdown specified in the Freight Rates tab. (This element appears only if the External Plug- in check box is cleared that is, if the ship via code is defined for a non- integrated carrier.) The following options are available: Per Unit : The rates are specified as rates per weight unit. Net : The rates are specified as flat rates. The flat- rate charge to be added to the freight amount, which is calculated per the Freight Rates tab. This element appears only if the External Plug- in check box is cleared. Page 30 of 86

Field Common Carrier Tax Category Freight Sales Account Freight Sales Sub. Freight Expense Account Freight Expense Sub. FREIGHT RATES Weight Volume Zone ID Rate PACKAGES TAB Box ID Description Box Weight Max. Weight Weight UOM Max Volume Volume UOM Length Width Height Description A check box that indicates whether the carrier is a common carrier. Because common carriers deliver goods from a company branch to the customer location, this check box determines which set of taxes is applied to the invoice. If the check box is selected, the taxes from the customer tax zone are applied. If the check box is cleared, the taxes from the tax zone associated with the selling branch are applied. The tax category to be applied to the freight amount when goods are shipped with this ship via code The General Ledger account of the income type that is used to record the freight charges to be paid to your company The corresponding subaccount The General Ledger account of the expense type to be used to record the freight charges to be paid to the carrier The corresponding subaccount The minimum weight to which the rate may be applied The minimum volume to which the rate may be applied The shipping zone to which the goods with the specified weight and volume are shipped The flat rate or rate per weight unit, depending on the calculation method ( Net or Per Unit ) selected in the Details tab. The freight amount is calculated as follows: With the Net option selected, the freight amount equals this value for the shipment. With the Per Unit option selected, the freight amount equals this value multiplied by the shipment weight. The identifier of the box used by the carrier under this ship via code A description of the type of box The weight of a box of this type The maximum weight a box of this type can hold The unit of measure used for the weight The maximum volume a box of this type can hold The unit of measure used for the volume The length of a box of this type The width of a box of this type The height of a box of this type 1. Open the Ship Via Codes form (screen ID CS207500): Distribution > Sales Orders > Configuration > Setup > Ship Via Codes 2. Click the + button on the toolbar. 3. Create a new ship via code with the following values: Page 31 of 86

Screen Section Field Value Summary Ship Via FEDEXON Summary Description FedEx First Overnight Summary External Plug- in {unchecked} Details tab Calendar {blank} Details tab Calculation Method Per Unit Details tab Base Rate {accept default} Details tab Common Carrier {checked} Details tab Tax Category {blank} Details tab Freight Sales Account 575000 Details tab Freight Sales Sub. 00-00- 00-00- 000 Details tab Freight Expense Account 655000 Details tab Freight Expense Sub. 00-00- 00-00- 000 Click the + button on the Freight Rates tab toolbar. Freight Rates tab Weight 0.00 Freight Rates tab Volume 0.00 Freight Rates tab Zone ID USA1 Freight Rates tab Rate 20.00 Click the + button on the Freight Rates tab toolbar. Freight Rates tab Weight 50.00 Freight Rates tab Volume 0.00 Freight Rates tab Zone ID USA1 Freight Rates tab Rate 25.00 Click the + button on the Freight Rates tab toolbar. Freight Rates tab Weight 101.00 Freight Rates tab Volume 0.00 Freight Rates tab Zone ID USA1 Freight Rates tab Rate 30.00 Click the + button on the Freight Rates tab toolbar. Freight Rates tab Weight 150.00 Freight Rates tab Volume 0.00 Freight Rates tab Zone ID USA1 Freight Rates tab Rate 35.00 Click the + button on the Freight Rates tab toolbar. Freight Rates tab Weight 200.00 Freight Rates tab Volume 0.00 Freight Rates tab Zone ID USA1 Freight Rates tab Rate 40.00 Click the + button on the Freight Rates tab toolbar. Freight Rates tab Weight 251.00 Freight Rates tab Volume 0.00 Freight Rates tab Zone ID USA1 Freight Rates tab Rate 60.00 Click the + button on the Packages tab toolbar. Packages tab Box ID LARGE Packages tab Max. Weight 10.00 Click the + button on the Packages tab toolbar. Page 32 of 86

Screen Section Field Value Packages tab Box ID MEDIUM Packages tab Max. Weight 5.00 Click the + button on the Packages tab toolbar. Packages tab Box ID SMALL Packages tab Max. Weight 1.00 4. Save your changes. #15: Create Shipping Terms Learning Objects Learn how to create shipping terms, which are used to define shipping, packaging, and handling costs depending on the shipment amount. Hands on: Define Shipping Terms The Shipping Terms screen is used to define shipping terms. Field Term ID Description Break Amount Freight Cost % Invoice Amount % Shipping and Handling Line Handling Description The unique identifier of the shipping term. An alphanumeric string of up to 15 characters may be used. A description of the shipping terms. An alphanumeric string of up to 30 characters may be used. The minimal shipment amount to which the settings specified on the line are applicable The percentage of freight cost increase (or decrease) applicable to the values greater than the break amount. To leave the freight as charged by the carrier, specify 100 percent. The percentage of increase (or decrease) of the invoice amount applicable to the amounts greater than the break amount. To leave the invoice amount unchanged, specify 100 percent. The shipping and handling fee applicable to the amounts greater than the break amount The flat handling fee that is specified for a document line, which applies to the line amounts greater than the break amount Open the Shipping Terms form (screen ID CS208000): Distribution > Sales Orders > Configuration > Setup > Shipping Terms Page 33 of 86

#16: Create FOB Points Learning Objects Learn how to create list of FOB points, which are used to define where ownership of the goods is transferred from your company to the customer. Hands on: Define FOB Points You can create and maintain the list of FOB ( freight on board or free on board ) points using the FOB Points screen. An FOB point is a point at which the vendor delivers the goods and pays for the freight (cargo) to be loaded onto the transportation provided by the carrier. From that point on, the customer is responsible for freight and other cargo expenses. Field FOB Point ID Description Description The identifier of the point (such as a city or town) where the title of goods passes from the company to the customer or from the vendor to the company. An alphanumeric string of up to 20 characters may be used. A description of the FOB point. An alphanumeric string of up to 30 characters may be used. Open the FOB Points form (screen ID CS208500): Distribution > Sales Orders > Configuration > Setup > FOB Points #17: Review Customer Master Records It is assumed that you are familiar with the Financial Suite and know how to review customer settings. Open the Customers form (screen ID AR303000): Finance > Accounts Receivable > Work Area > Manage > Customers #18: Review Customer Classes It is assumed that you are familiar with the Financial Suite and know how to review customer class settings. Open the Customer Classes form (screen ID AR201000): Finance > Accounts Receivable > Configuration > Setup > Customer Classes Page 34 of 86

#19: Modify Order Types Learning Objects Learn how to modify standard order types. Hands on: Modify Order Types You can review the settings of Acumatica s preconfigured order types and create custom order types to meet your organization s needs using the Order Types screen. To create a new order type, take one of the predefined order type templates and make changes only in the Order Settings, Accounts Receivable Settings, and Posting Settings sections of the General Settings tab. It is not recommended that you make changes to the Template Settings tab, because this requires in- depth knowledge of the given order type s built- in automation behavior. Field Description Page 35 of 86

Field Order Type Description The identifier of the order type, which is a two- character alphanumeric string. Acumatica provides the following predefined order types: CM (Credit Memo): Documents of this type are used as adjustments to already- completed sales orders when the customer returns goods without advance authorization. CR (Cash Return): Documents of this type are used to register returns from cash sales that did not involve shipping. CS (Cash Sale): Documents of this type are used to register cash sales. IN (Invoice): Documents of this type are used to bill a customer for shipped goods. QT (Quote): Documents of this type are used to register a customer s intention to buy a specified quantity of goods on a specified date and at a specified price. RC (Return for Credit): Documents of this type are used to register authorized customer returns for credit without replacement. RM (Return Merchandise Authorization Order): Documents of this type are used to register authorized customer returns for replacement or credit within the warranty period of a product. RR (Return with Replacement): Documents of this type are used to register authorized customer returns for replacement. SA (Sales Order with Allocation): Once you take documents of this type off hold, they require allocation of stock. SO (Sales Order): Documents of this type record customer requests to purchase goods and are used to prepare shipments. TR (Transfer): Documents of this type call for the transfer of goods from the source warehouse to replenish stock. Active Description If this check box is selected, the order type is active and users can create documents of the type. A brief description of the order type Page 36 of 86

Field Order Template Description The order template that the order type is based on. The following built- in templates are available: CM (Credit Memo): The built- in template for the CM order type CR (Cash Return): The built- in template for the CR order type IN (Invoice): The built- in template for the IN and CS order types QT (Quote): The built- in template for the QT order type RC (Return for Credit): The built- in template for the RC order type RM (RMA Order): The built- in template for the RM order type RR (Return with Replacement): The built- in template for the RR order type SA (Sales Order with Allocation): The built- in template for the SA order type SO (Sales Order): The built- in template for the SO order type TR (Transfer): The built- in template for the TR order type GENERAL SETTINGS TAB: ORDER SETTINGS Order Numbering The numbering sequence used to automatically generate reference numbers Sequence for documents of the chosen type Days To Keep The number of days documents of the type will be kept in the system before being automatically removed as obsolete Hold Orders on If this check box is selected, documents of the type will be saved with the On Entry Hold status by default. Check Credit on If this check box is selected, the system must perform a credit check for the Entry customer before a document of the type can be saved. Require Control If this check box is selected, the user must type the control total when creating Total or modifying a document of the type. Bill Separately If this check box is selected, orders of the type will be billed separately from orders of other types. Ship Separately If this check box is selected, the goods for each order of the type will be shipped separately from goods for orders of other types. Calculate Freight If this check box is selected, freight charges will be calculated automatically for each order of the type. If this check box is selected and an order of the type is shipped partially, the On Partial Shipment system will recalculate the discount for the shipment based on each shipment amount or shipment quantity. Copy Notes If this check box is selected and an order of the type is copied to an order of another type, the system will also copy any notes for the order. Copy Attachments If this check box is selected and an order of the type is copied to an order of another type, the system will also copy any attachments to the order. Copy Line Notes To If this check box is selected and a shipment is created for a line of an order of Shipment the type, the system will copy any line notes to the shipment as shipment line notes. Copy Line Attachments To Shipment If this check box is selected and a shipment is created for a line of an order of the type, the system will copy any line attachments to the shipment as shipment line attachments. Page 37 of 86

Field Copy Line Notes To Invoice Only Non- Stock Copy Line Attachments To Invoice Only Non- Stock Description If this check box is selected and a user creates an invoice for a line of an order of the type, the system will copy line notes to the invoice as invoice line notes. If both this check box and the Copy Line Notes To Invoice box are selected, the system will only copy line notes for non- stock line items. If this check box is selected and a user creates an invoice for a line of an order of the type, the system will copy any attachments to the invoice as invoice line attachments. If both this check box and the Copy Line Attachments To Invoice box are selected, the system will only copy line attachments for non- stock line items. GENERAL SETTINGS TAB: ACCOUNTS RECEIVABLE SETTINGS Invoice Numbering The numbering sequence used to generate reference numbers for the Sequence Accounts Receivable documents (invoices and credit memos) created on release of orders of the chosen type Mark as Printed If this check box is selected, documents of the type will be marked as printed before release. Mark as Emailed If this check box is selected, documents of the type will be marked as emailed before release. Hold Invoices on If this check box is selected, the system will save new invoices with the On Entry Hold status by default. GENERAL SETTINGS TAB: POSTING SETTINGS Use Sales Account from The sales account to be used for documents of the chosen type. The following options are available: Inventory Item uses the sales account selected for the inventory item, which is specified in the GL Accounts tab of the Stock Items form (screen ID IN202500). Warehouse uses the sales account selected for the warehouse, which is specified in the GL Accounts tab of the Warehouses form (screen ID IN204000). Posting Class uses the sales account selected for the posting class, which is specified in the GL Accounts tab of the Posting Classes form (screen ID IN206000). Customer Location uses the sales account selected for the customer location, which is specified in the GL Accounts tab of the Account Locations form (screen ID CR303010). Reason Code uses the sales account associated with the given reason code, if the order type requires a reason code. Page 38 of 86

Field Combine Sales Sub. from Description The rule for composing a sales subaccount from other subaccounts associated with the document (those defined for the inventory item, posting class, warehouse, customer location, salesperson, or employee). To set up the rule, select a segment, press F3, and choose the source of the segment value, which is one of the following options: C: Subaccount associated with the branch E: Subaccount associated with the employee I: Subaccount associated with the inventory item L: Subaccount associated with the customer location W: Subaccount associated with the warehouse S: Subaccount associated with the salesperson P: Subaccount associated with the posting class of the inventory item R: Subaccount associated with the reason code for a segment The letter designating the chosen option is repeated for each character in the segment. Use Misc. Account from The miscellaneous charges account that is updated when an order of the type is processed. The following options are available: Customer Location uses the miscellaneous charges account selected for the customer location, which is specified in the GL Accounts tab of the Account Locations form. Non- Stock Item uses the miscellaneous charges account selected for the non- stock item, which is specified in the GL Accounts tab of the Non- Stock Items form (screen ID IN202000). Combine Misc. Sub. from The rule for composing a sales subaccount from other subaccounts associated with the document (those defined for the employee, non- stock item, or customer location). To set up the rule, select a segment, press F3, and choose the source of the segment value, which is one of the following options: E: Subaccount associated with the employee I: Subaccount associated with the non- stock item L: Subaccount associated with the customer location Freight Account The account used to record freight charges for orders of the type Page 39 of 86

Field Use Freight Account from Description The freight account used for documents of the type. The following options are available: Order Type uses the freight account selected for the order type, which is specified on this screen (Order Types). Customer Location uses the freight account selected for the customer location, which is specified in the GL Accounts tab of the Account Locations form. Ship Via: Uses the freight account selected for the carrier, which is specified on the Ship Via Codes form (screen ID CS207500). Freight Sub. Combine Freight Sub. from The subaccount to record freight charges The rule for composing a sales subaccount from other subaccounts associated with the document (those defined for the order type, carrier, or customer location). To set up the rule, select a segment, press F3, and choose the source of the segment value, which is one of the following options: L: Subaccount associated with the customer location T: Subaccount associated with the order type V: Subaccount associated with the carrier Discount Account Use Discount Account from The account used to record cash discounts The discount account used for documents of the type. You can choose one of the following options: Order Type uses the discount account selected for the order type, which is specified on this screen (Order Types). Customer Location uses the discount account selected for the customer location, which is specified in the GL Accounts tab of the Account Locations form. Discount Sub. Combine Discount Sub. from The corresponding subaccount used to record cash discounts The rule for composing a discount subaccount from other subaccounts associated with the document (those defined for the order type or customer location). To set up the rule, select a segment, press F3, and choose the source of the segment value, which is one of the following options: L: Subaccount associated with customer location T: Subaccount associated with order type Post Line Discounts Separately Use Discount Sub. from Sales Sub. Select this check box to post line discounts to the account intended for line discounts, not the sales accounts associated with respective stock items. Select this check box to post line discounts with sales subaccounts. This check box is enabled only if the Post Line Discounts Separately option is selected TEMPLATE SETTINGS TAB: SUMMARY Page 40 of 86

Field Automation Behavior Default Operation AR Document Type Process Shipments Description The type of automation behavior used for the template, which can be Sales Order, Invoice, Quote, Credit Memo, or RMA Order. The automation behavior type defines a set of automation steps. The default inventory operation for the chosen order type, which can be Receipt or Issue The type of Accounts Receivable document to be generated on release of a document of the order type. The possible settings are Invoice, Debit Memo, Credit Memo, and No Update, the last of which means no Accounts Receivable documents will be created. If this check box is selected, shipments will be processed for the order type. Require Location and Lot/Serial Information Require Stock Allocation If this check box is selected, location and lot/serial information will be required for documents of the type. If this check box is selected, orders of the type will require allocation of stock when taken off hold. TEMPLATE SETTINGS TAB: OPERATIONS Operation The inventory operation generated for orders of the type Inventory The type of inventory issue transaction generated for a document of the order Transaction Type type, which can be viewed using the Issues form (screen ID IN302000). The following options are available: Issue : A document that confirms delivery of items from the warehouse Return : A document that records the return of goods from the customer Transfer : A document that records the transfer of items from one warehouse to another Invoice : A document that confirms delivery of items from the warehouse based on an Accounts Receivable invoice Debit Memo : A document that adjusts the delivery of goods from the warehouse based on an Accounts Receivable debit memo Credit Memo : A document that records the return of goods to the warehouse based on an Accounts Receivable credit memo No Update : A type indicating that no inventory transaction will be generated and no shipment will be processed Order Plan Type Shipment Plan Type Require Reason Code The type of built- in order plan to be used for documents of the type The type of built- in shipment plan to be used for documents of the type If this check box is selected, a reason code will be required for orders of the type. This element is available only for the SO and RM automation behaviors. 1. Open the Order Types form (screen ID SO201000): Distribution > Sales Orders > Configuration > Setup > Order Types Page 41 of 86

2. Click the Order Type field, and either press the F3 key or click on the magnifying glass to see the list of available order types. #20: Configure SO Module Preferences Learning Objects Learn about the settings of the Sales Orders Preferences form. Hands on: Configure Sales Order Preferences The Sales Orders Preferences form (screen ID SO101000) holds general settings for the SO module, as well as price and discount calculation options. Field Description GENERAL SETTINGS TAB: DATA ENTRY SETTINGS Default Sales Order The type of sales order that will appear as the default order type on Type the Sales Orders form (screen ID SO301000) Default Transfer Order The type of transfer order that will appear as the default transfer order Type type on the Sales Orders form Shipment Numbering The numbering sequence to be used to assign IDs to shipments created Sequence using the Shipments form (screen ID SO302000) Advanced Availability With this check box selected, a shipment document cannot be saved if the Validation updated available quantity of any item listed on the document will result in a negative value. GENERAL SETTINGS TAB: PRICE VALIDATION SETTINGS Validate Min. Profit Margin An option that controls whether the minimum markup percentage, set in the Price/Cost Info tab of the Stock Items form (screen ID IN202500) and the Price/Cost Information tab of the Non- Stock Items form (screen ID IN202000), will be validated when a new pending price is entered. Choose one of the following values: No Validation : No markup percentage validation will be performed for new pending prices. Warning : When you enter a pending price that doesn t meet the minimum markup percentage, a warning will be displayed. Set to minimum : When you enter a pending price that is lower than the minimum markup percentage, the price will automatically be set to a value that ensures the minimum gross profit. Page 42 of 86

Field Base Price Update Unit Description The option that defines how base prices in the IN module are updated when sales prices are changed in the SO module. Choose one of the following options: Base Unit : Base price updates in the IN module will be performed using the sales prices specified in the base currency for the base customer class with respect to base units of items. Sales Unit : Base price updates in the IN module will be performed using the sales prices specified in the base currency for the base customer class with respect to sales units of items. For additional details, see Base Price Maintenance. GENERAL SETTINGS TAB: SHIPMENT SETTINGS Free Item Shipping This field determines how free items will be distributed among partial shipments of all the goods specified in a sales order. Select one of the following options: Proportional : The free items will be distributed among shipments in a way that is proportional to the shipment amounts. If the total quantity of free items on all partial shipments for the order is less than the quantity initially calculated for the applicable group discount, you can add the missing quantity of the free item manually to any of the partial shipments. (This will happen if the system rounds the free item quantity down on each partial shipment.) On Last Shipment : The free items will be added to the last shipment based on the sales order. Hold Shipments on If this check box is selected, the system will assign newly created Entry shipments the On Hold status by default. Validate Shipment Total If this check box is selected, shipment totals will be validated on on Confirmation confirmation. Add Zero Lines for Items If this check box is selected, pick lists and shipments will be generated with Not in Stock lines for items currently not in stock. Selecting this option can be helpful if you don't want to rely solely on availability data. For example, sometimes when the system shows an item as not in stock, quantities required for a shipment may be available. Create Zero Shipments TBD GENERAL SETTINGS TAB: INVOICE SETTINGS Hold Invoices on Failed If this check box is selected, invoices created for customers who have Credit Check failed the credit check can be saved only with the On Hold status. Use Shipment Date for If this check box is selected, the shipment dates will appear on invoices as Invoice Date invoice dates. GENERAL SETTINGS TAB: POSTING SETTINGS Page 43 of 86

Field Description Consolidate Documents If this check box is selected, the shipment documents will be grouped for on Updating IN the updating of the availability data. If the check box is not selected, each confirmed shipment will update the availability data. Automatically Release If this check box is selected, IN documents will be released automatically in IN Documents the IN module. MAILING SETTINGS TAB: DEFAULT SOURCES Mailing ID The unique identifier of the mailing; an alphanumeric string of up to 10 characters can be used. The following mailings are predefined to inform users and external contacts of certain events: PICK LIST: A pick list is being created for the order. QUOTE: The status of a quote has changed. SALES ORDER: A sales order has changed. SHIPMENT: A shipment has been confirmed. SO INVOICE: Sales order invoices are ready to be released. Default Email Account Report ID Notification Template The system email account to be used by default for the mailing. If no account is specified, the default system account will be used. The identifier of the sales order report to be used as the email s body if a report is used for the mailing. Select the report from the available list. The email template to be used to generate the body of the email if an email template is used for the mailing. For each mailing, you can use only one of the options explained above a report or a notification template for the body of the email. Format If applicable, the default format in which the report will be sent, if a recipient has no other email preferences configured. Select one of the following options: Text, HTML, Excel, or PDF. Active If this check box is selected, the mailing is active and can be used. (Inactive mailings are not available for use.) MAILING SETTINGS TAB: CONTACT GRID Contact Type The type of contact to receive emails generated for the mailing. Select one of the following: Primary : Contacts specified as primary contacts of particular customers or customers of specific classes Remittance : Contacts specified as remittance contacts of particular customers or customers of specific classes Shipping : Contacts specified as the shipping contacts of particular customers or customers of specific classes Employee : An employee of your company who handles the documents of a specific customer or customer class, or is otherwise associated with either of them Contact ID The identifier of the recipient. A particular recipient can be selected, but only if Employee is specified in the Contact Type field. This employee will receive all the emails generated for the selected mailing. Page 44 of 86

Field Format Active BCC Description If applicable, the format in which the report will be sent. Select one of the following options: Text, HTML, Excel, or PDF. If this check box is selected, the contact or contact type is active. Only active recipients receive the emails. If this check box is selected, the contact or contacts of the type will receive a blind carbon copy (BCC) of the emails for the selected mailing. 1. Open the Sales Orders Preferences form (screen ID SO101000): Distribution > Sales Orders > Configuration > Setup > Sales Orders Preferences Form Section Field Value General Settings tab Default Sales Order Type SO General Settings tab Default Transfer Order Type TR - Transfer General Settings tab Shipment Numbering Sequence SOSHIPMENT General Settings tab Advanced Availability Validation {unchecked} General Settings tab Validate Min. Profit Margin Warning General Settings tab Base Price Update Unit Base Unit General Settings tab Free Item Shipping On Last Shipment General Settings tab Hold Shipments on Entry {unchecked} General Settings tab Validate Shipment Total on Confirmation {unchecked} General Settings tab Add Zero Lines for Items Not in Stock {unchecked} General Settings tab Create Zero Shipments {unchecked} General Settings tab Hold Invoices on Failed Credit Check {unchecked} General Settings tab Use Shipment Date for Invoice Date {unchecked} General Settings tab Consolidate Documents on Updating IN {unchecked} General Settings tab Automatically Release IN Documents {checked} Click the + button on the Mailing Settings tab toolbar for the upper grid. Mailing Settings tab Mailing ID PICK LIST Mailing Settings tab Default Email Account {blank} Mailing Settings tab Report ID SO.64.40.00 Mailing Settings tab Notification Template {blank} Mailing Settings tab Format PDF Mailing Settings tab Active {checked} Click the + button on the Mailing Settings tab toolbar for the upper grid. Mailing Settings tab Mailing ID QUOTE Mailing Settings tab Default Email Account {blank} Mailing Settings tab Report ID SO.64.10.00 Mailing Settings tab Notification Template {blank} Mailing Settings tab Format HTML Mailing Settings tab Active {checked} Click the + button on the Mailing Settings tab toolbar for the upper grid. Mailing Settings tab Mailing ID SALES ORDER Mailing Settings tab Default Email Account {blank} Mailing Settings tab Report ID SO.64.10.10 Mailing Settings tab Notification Template {blank} Page 45 of 86

Form Section Field Value Mailing Settings tab Format PDF Mailing Settings tab Active {checked} Click the + button on the Mailing Settings tab toolbar for the upper grid. Mailing Settings tab Mailing ID SHIPMENT Mailing Settings tab Default Email Account {blank} Mailing Settings tab Report ID SO.64.20.00 Mailing Settings tab Notification Template {blank} Mailing Settings tab Format PDF Mailing Settings tab Active {checked} Click the + button on the Mailing Settings tab toolbar for the upper grid. Mailing Settings tab Mailing ID SO INVOICE Mailing Settings tab Default Email Account {blank} Mailing Settings tab Report ID SO.64.30.00 Mailing Settings tab Notification Template {blank} Mailing Settings tab Format PDF Mailing Settings tab Active {checked} Leave the lower grid on the Mailing Settings tab toolbar blank. Mailing Settings tab Contact Type {blank} Mailing Settings tab Contact ID {blank} Mailing Settings tab Format {blank} Mailing Settings tab Active {blank} Mailing Settings tab BCC {blank} 2. Save your changes. #21: Understand Sales Order Processes Process Orders The Process Orders screen allows you to filter sales orders by specified criteria, and then to process either all of the listed orders or only selected ones. Possible actions include Prepare Invoice, Release from Credit Hold, Cancel Order, Create Shipment, and Open Order. Open the Process Orders form (screen ID SO501000): Distribution > Sales Orders > Processes > Daily > Process Orders Process Shipments The Process Shipments screen allows you to filter shipments by specified criteria, and then to process either all of the filtered shipments or only selected ones. Possible actions include Prepare Invoice, Update IN, Print Labels, Print Pick List, Confirm Shipments, Print Shipment Confirmation, and Prepare Drop- Ship Invoice. Page 46 of 86

Open the Process Shipments form (screen ID SO503000): Distribution > Sales Orders > Processes > Daily > Process Shipments Process Invoices and Memos The Process Invoices and Memos screen allows you to process all SO module invoices or only selected ones. If you release an SO module invoice and the Automatically Release IN Documents box is checked on the Sales Orders Preferences form (screen ID SO101000), the invoice will also be released in the IN module. Otherwise, you will need to manually release SO module invoices in the IN module. Possible actions include Release, Release from Credit- Hold, Capture CC Payment, Print Invoice, and Post Invoice to IN. Open the Process Invoices and Memos form (screen ID SO505000): Distribution > Sales Orders > Processes > Daily > Process Invoices and Memos Print/Email Orders The Print/Email Orders screen allows you to print or email sales orders, depending on the order properties. The functionality of this screen is based on the automation steps designed for data entry forms in the SO module. By adjusting the automation steps, you can use this screen to define which of the orders should be emailed and which should be printed. Open the Print/Email Orders form (screen ID SO502000): Distribution > Sales Orders > Processes > Daily > Print/Email Orders Create Transfer Orders The Create Transfer Orders screen allows you to create transfer orders, which call for the transfer of required quantities of items from the source warehouse to the destination warehouse to replenish stock. You can create transfer orders for replenishment requests generated by the Prepare Replenishment form (screen ID IN508000). Open the Create Transfer Orders form (screen ID SO509000): Distribution > Sales Orders > Processes > Daily > Create Transfer Orders The Sales Orders Screen Learning Objects Learn how to create a new sales order of the preconfigured SO type; view and edit an existing sales order; cancel an order; create a shipment for an order; and prepare an invoice for an order. Page 47 of 86

Processing Sales Order Transactions With Acumatica you can control the steps required to process your orders, from order entry to shipping and invoicing. In general, the Sales Orders form (screen ID SO301000) is the starting point for processing orders. The term order processing (or order fulfillment) describes the process of picking the ordered goods, packing them, and delivering them to a carrier that ships them to the customer. The specific steps and procedures of this process depend on your distribution center s requirements. The Automation Schedules screen allows you to process forms and schedule the automatic execution of specific operations for documents that match certain conditions. This topic is covered in Acumatica s D220 Advanced Order Entry course. 1. Open the Receipts form (screen ID IN301000): Distribution > Inventory > Work Area > Enter > Receipts 2. Create a new Receipt with the following values. When you come to a field not specified in the table below, either populate it as you see fit or leave it empty. Screen Section Field Value Summary Date {today s date} Summary Post Period {accept default} Click the + button on the Transaction Details tab toolbar. Transaction Details tab Inventory ID D0027LNR01 Transaction Details tab Subitem 0 Transaction Details tab Warehouse RETAIL Transaction Details tab Location R01C00L00 Transaction Details tab Quantity 10 Transaction Details tab UOM PC Transaction Details tab Unit Cost 429.00 Click the + button on the Transaction Details tab toolbar. Transaction Details tab Inventory ID D0027LNR02 Transaction Details tab Subitem 0 Transaction Details tab Warehouse RETAIL Transaction Details tab Location R01C00L00 Transaction Details tab Quantity 5 Transaction Details tab UOM PC Transaction Details tab Unit Cost 449.00 Click the + button on the Transaction Details tab toolbar. Transaction Details tab Inventory ID D0027LNU01 Transaction Details tab Subitem 0 Transaction Details tab Warehouse RETAIL Transaction Details tab Location R01C00L00 Transaction Details tab Quantity 6 Transaction Details tab UOM PC Transaction Details tab Unit Cost 529.00 Click the + button on the Transaction Details tab toolbar. Page 48 of 86

Screen Section Field Value Transaction Details tab Inventory ID D0027LNU02 Transaction Details tab Subitem 0 Transaction Details tab Warehouse RETAIL Transaction Details tab Location R01C00L00 Transaction Details tab Quantity 12 Transaction Details tab UOM PC Transaction Details tab Unit Cost 549.00 3. Save your changes. 4. Deselect the Hold check box. 5. Click the Release button. Hands on: Sales Order Process Here are detailed descriptions of the Sales Orders form (screen ID SO301000) fields: Page 49 of 86

Field Order Type Description The type of the SO module document, which is one of the predefined order types or a custom order type created using the Order Types form (screen ID SO201000). If an order type does not appear in the list of options, make sure the Active check box is selected for it on the Order Types form. For details on each type, see Sales Order Types. The predefined order types include the following options: Credit Memo (CM): A document created when goods that have been rejected by a customer are received back Cash Return (CR): A document used to record returns for cash sales Cash Sale (CS): A document created to account for a cash sale that doesn t require shipping Invoice (IN): A document used to bill a customer for shipped goods Quote (QT): An agreement to sell specific goods at a specified price to a customer in the future Return for Credit (RC): A document created to authorize a customer return for credit in the amount of the returned goods only Return Merchandise Authorization Order (RM): A document created to authorize a customer return of another type, such as a return with replacement by another inventory item or a return that may require an additional charge Return with Replacement (RR): A document created to authorize a customer return for an exact replacement Sales Order with Allocation (SA): Once taken off hold, a document that requires allocation of stock Sales Order (SO): A customer request to buy goods in specified quantities on a specified date Transfer (TR): A document used to account for the transfer of goods from one warehouse to another to replenish stock Order Nbr. Status Hold Date Requested On Customer Order Orig. Nbr. The reference number of the document. For new documents, the system generates this number automatically, per the numbering sequence assigned to documents of the type on the Order Types screen. The status of the document, which is assigned automatically and can be one of the following options: On Hold, Credit Hold, Open, Back Order, Shipping, Canceled, Invoiced, or Completed If this check box is selected, the document is on hold and should not be processed further. The date of the document The date of the customer s document or the date when the customer requested the goods The reference number of the original customer document the sales order is based on. This field appears for SO orders only. The reference number of the transfer request. This field appears for TR orders only. Page 50 of 86

Field Description Customer Ref. The reference number of the sales order in a third- party application, such as an online retailer (if Acumatica ERP is integrated with such an application and imports sales orders from it) Customer The customer that has ordered the goods or services. If the TR order type has been selected, this field is unavailable; the order will display your company ID and business name instead. Location The customer location from which the goods or services have been ordered. If the TR order type has been selected, use this box to select the company location related to the transfer. Currency The currency of the document Destination The warehouse to which the goods should be transferred. The field appears Warehouse only if you have selected the TR order type. Credit Hold If this check box is selected, the customer is on credit hold and a new document for the customer cannot be saved. This option does not appear for TR orders. Project The project with which the sales order is associated. If it is not associated with any project, you can select the non- project code, which is specified on the Projects Preferences screen. This field appears only if the Project Management (PM) module has been activated and integrated with the SO module. Description A brief description of the document Ordered Qty. The total quantity of inventory items in the order VAT Exempt Total The order total that is exempt from VAT VAT Taxable Total The order total that is subjected to VAT Tax Total The total amount of tax paid on the document Order Total The total amount of the document DOCUMENT DETAILS TAB Branch The branch that sells the goods or services Invoice Nbr. Appearing only for orders of the return types CR, RC, RR, and RM, this column holds the reference number of the original invoice (which lists the goods that were ordered and later returned by the customer). Operation The operation to be performed in the IN module to fulfill the order. The operation may be Receipt or Issue, depending on the type of the return order. An order of the RR type includes lines with the Receipt operation as well as lines with the Issue operation. Orders of other return types include lines with only the Receipt operation. Inventory ID The goods to be sold or returned, by inventory ID Subitem An optional subitem code that indicates a specific variation of the inventory item, such as size or color Auto Create Issue If this check box is selected, the issue for the item will be automatically created on release of the sales order. Free Item The free item, by its inventory ID if a discount applicable to the document specifies a free item Warehouse The warehouse from which the specified quantity of the product should be delivered Location The warehouse location of the item Page 51 of 86

Field UOM Quantity Qty. On Shipments Open Qty. Unit Price Discount Percent Discount Amount Discount Code Manual Discount Disc. Unit Price Ext. Price Unbilled Amount Requested On Ship On Ship Complete Undership Threshold (%) Overship Threshold (%) Completed Mark for PO PO Source Lot/Serial Nbr. Expiration Date Description The unit of measure used for the product being sold under the specified inventory ID The quantity of the product being sold, measured in the UOM A read- only column that displays the quantity of the product prepped for shipment and already shipped for the order The quantity of the product to be shipped that is, the total quantity minus the quantity shipped, according to closed shipment documents The price for a single unit of the specified product The discount percentage for the line, as defined by the applicable discount, or the percentage calculated based on the applicable discount s amount The amount of the discount for the document line The discount to be applied to the line item, which can be selected from the list of item- level discounts applicable to the specified inventory item If this check box is selected, the discount amount was specified manually. The discounted unit price, if it is the result of a flat- price discount The extended price, which is the unit price multiplied by the quantity, minus all discount amounts The amount of canceled shipments and canceled remainders The date when the customer wants to receive the goods The date when the goods should be shipped An option that controls how the line items should be shipped. The following options are available: Cancel Remainder : The requested items should be delivered in one shipment. However, if the ordered quantity is not available, the available quantity will be shipped and the remainder canceled. Back Order Allowed : The required quantity should be delivered in more than one shipment, with the remainder back- ordered. Ship Complete : The required quantity should be delivered in one shipment. The minimal percentage of goods shipped (with respect to the ordered quantity) to consider the order shipped completely The maximum percentage of goods shipped (with respect to the ordered quantity) allowed by the customer A check box that tells the system whether or not the line is completed If this check box is selected, the order will be marked for purchase order if not shipped completely. Specifically, the order lines will be made visible in the PO module so that they can be added to a purchase order. The PO module source to be used to fulfill the line. There are two available options: Purchase to Order and Drop- Shipment. The lot or serial number of the item, used for returns. This column appears only for orders of the RR type. The expiration date for the item with the specified lot number. This column appears only for orders of the RR type. Page 52 of 86

Field Description Reason Code The reason code to be used for creating or canceling the order, if applicable. A reason code is required on creation of orders of the CR type. Only Not Used in Inventory reason codes can be used. Salesperson ID The ID for the salesperson associated with the sale of the line items Tax Category The tax category of the goods mentioned in the line Commissionable A check box that indicates whether or not the line is subject to sales commission Alternate ID The alternate ID for the item, such as the inventory ID used by the customer Line Description The description provided for the stock item Project Task The particular task of the project with which this document is associated. This column does not appear unless the PM module has been activated. PO Type The type of purchase order created for the line item PO Nbr. The reference number of the purchase order created for the line item TAX DETAILS TAB Not covered in this course n/a COMMISSIONS TAB n/a Not covered in this course FINANCIAL SETTINGS TAB Override Contact If this check box is selected, the following bill- to information will override the default contact information. Business Name The legal business name of the customer, to appear on the documents Attention The attention line used in your company s business letters to direct letters not addressed to a specific person to the appropriate department/person. This field may contain something like Purchase Orders Department or To whom it may concern. Phone 1 The default phone number for the customer Email The email address of the customer as a business entity Override Address If this check box is selected, the following bill- to information will override the default address information. Validated If this check box is selected, the address has been validated through integration with a specialized third- party software or service. Address Line 1 The first line of the billing address Address Line 2 The second line of the billing address City The customer s city Country The customer s country State The customer s state or province Postal Code The customer s postal code. You can set up an input mask for the postal code using the Countries/States form (screen ID CS204000). Branch The branch with which the order is associated Customer Tax Zone The tax zone assigned to the customer Entity Usage Type The entity use code of the customer location, if sales to this location are tax exempt. This field is enabled only if online integration with AvaTax is active. Bill Separately If this check box is selected, the document should be billed separately. Invoice Nbr. The reference number of the invoice generated for the order Invoice Date The date of the invoice Page 53 of 86

Field Description Terms The credit terms used for the customer Due Date The due date of the invoice, according to the credit terms Cash Discount Date The date when the cash discount is available for the invoice, based on the credit terms Post Period The period to post the transactions generated by the invoice Salesperson ID The salesperson who performed the sale Workgroup ID The workgroup responsible for the sales order Owner The user in the workgroup who is responsible for the sales order Orig. Order Type The type of the original order (available only for returns) Orig. Order Nbr. The reference number of the original sales order (available only for returns) PAYMENT SETTINGS TAB Payment Method The payment method to be used to pay for the sales order. The default payment method for the customer appears as the default value here, but you can select another method for the order. Card/Account No. The card number or account number for the selected payment method, if the payment method requires a card or account number. Select one from the list of cards/accounts available for the customer. Cash Account The cash account associated with the customer payment method Payment Ref. The reference number of the payment CC Number The card number, if the payment method involves card processing New Card If this check box is selected, the customer is using a card that has not yet been registered in the system. Checking the box enables the Card Info fields, where you can enter the information for the new card. Identifier The identifier of the new card Description The name of the custom element used to store card information, such as Card Number, Expiration Date, Name on the Card, and Card Verification Code Value The value specified for the custom element Processing Status The processing status of the card transaction PC Response The response reason of the processing center if the card transaction fails Reason Pre- Auth. Nbr. The reference number of the authorization transaction Auth. expires on The date when the transaction authorization will expire Pre- Authorized The amount that has been authorized Amount Payments Total The payment total amount Unpaid Balance If the sales order was paid partially, the amount that has not been paid Captured Amount The amount that was available for the transaction Capture Tran. Nbr. The reference number of the transaction that captured the specified amount Authorize CC A button that initiates card processing Payment Capture CC A button that creates a transaction that captures the authorized amount Payment Void CC A button that voids card authorization and cancels card processing Auth./Payment SHIPPING SETTINGS TAB Page 54 of 86

Field Override Contact Business Name Attention Phone 1 Email Override Address Validated Address Line 1 Address Line 2 City Country State Postal Code Sched. Shipment Ship Separately Ship Complete Cancel By Canceled Preferred Warehouse ID Ship Via Shop for Rates FOB Point Priority Shipping Terms Description If this check box is selected, the following ship- to information will override the customer s default contact information. The legal business name of the customer, to appear on the shipping documents The attention line used in your company s business letters to direct letters not addressed to a specific person to the appropriate department/person. This field may contain something like Purchase Orders Department or To whom it may concern. The default phone number for the customer The email address of the customer as a business entity If this check box is selected, the following ship- to address will override the customer s default address. If this check box is selected, the address has been validated through integration with a specialized third- party software or service. The first line of the billing address The second line of the billing address The customer s city The customer s country The customer s state or province The customer s postal code. You can set up an input mask for the postal code using the Countries/States form (screen ID CS204000). The date when the ordered goods are scheduled to be shipped If this check box is selected, the goods for the customer will be shipped separately for each sales order. A drop- down menu that controls whether partial shipments for an order of the type are allowed. Select one of the following options: Ship Complete : Only complete shipments are allowed. Back Order Allowed : Partial shipments are allowed when items are on back order. Cancel Remainder : Only one shipment is allowed, and if the requested quantity is not completely shipped, the remainder is canceled. If the Back Order Allowed option is selected, the date when the order should be canceled If this check box is selected, the order has been canceled on the date specified in the Cancel By field. The warehouse from which the goods should be shipped The ship via code representing the carrier that will be used to ship the ordered goods A button that opens the Carrier Rates dialog box, enabling you to compare current shipping rates offered by integrated carriers for the sales order The point where ownership of the goods is transferred to the customer The level of priority for automatic processing of the customer s documents The shipping terms used for the customer Page 55 of 86

Field Description Shipping Zone The shipping zone of the customer Residential Delivery If this check box is selected, the shipment should be delivered to a residential area. Saturday Delivery If this check box is selected, the order may be delivered on Saturday. Insurance If this check box is selected, insurance is required for the order. Use Customer s Account If selected, this check box tells the system that the customer s account with the carrier should be billed for the shipping of the order. DISCOUNT DETAILS TAB Discount Code The identifier of the discount applied to the document Sequence ID The identifier of the discount breakdown sequence applied to the document Type The type of discount for which the breakdown sequence was applied to the document Manual Discount A check box that indicates whether or not the discount shown in the row is a manual discount Discountable Amt. The amount used as a base for discount calculation Discountable Qty. The quantity used as a base for discount calculation Discount Amt. The amount of the discount Discount The discount percentage. If the discount amount was specified manually for the line, the value is calculated with respect to the document line amount. Free Item The identifier of the free item Free Item Qty. The quantity of free items received by the customer as a discount SHIPMENTS TAB Shipment Nbr. The reference number of a shipment created to fulfill the sales order Shipment Type The type of shipment Status The status of the shipment Shipment Date The date of the shipment Shipped Qty. The quantity of goods in the shipment Shipped Weight The weight of the goods in the shipment Shipped Volume The volume of the shipment Invoice Type The type of the invoice Invoice Nbr. The reference number of the invoice generated for the shipment Inventory Doc. The type of inventory document generated for the shipment Type Inventory Ref. Nbr. The reference number of the inventory document generated for the shipment PAYMENTS TAB Doc. Type The type of payment document available to apply to the sales order Reference Nbr. The reference number of the payment document Applied to Order The amount of the payment applied to the order. You can manually specify the amount of the payment application. Transferred to TBD Invoice Balance The amount still owed after application of the payment to the sales order Status The status of the payment Payment Ref. The reference number of the payment Payment Method The payment method used Page 56 of 86

Field Cash Account Payment Amount Currency TOTALS TAB Line Total Misc. Total Discount Total Tax Total Order Weight Order Volume Package Weight Freight Cost Refresh Freight Cost Freight Cost Is up- to- date Freight Premium Freight Freight Tax Category Unshipped Quantity Unshipped Amount Unbilled Quantity Unbilled Amount Payments Total Pre- Authorized Amount Unpaid Balance Description The cash account associated with the payment method The total amount of the payment The currency of the payment The total amount on all lines of the document The total calculated on all miscellaneous charges The total amount of discounts applied to the document The total amount of tax calculated for the document The total weight of the goods, according to the document The total volume of goods, according to the document The total weight of the goods including the box weight according to the document The freight amount calculated for the document A button that initiates rate updating through the integration of Acumatica ERP with the carrier If this check box is selected, the freight rates are up to date. If the check box is cleared, the sales order was modified and the rates need to be updated. The freight amount calculated in accordance with the shipping terms Any additional flat charges for handling the shipments for the order The tax category that applies to the total freight amount. By default, it is the tax category associated with the ship via code selected for the order. The quantity of items not yet shipped, according to the sales order The amount of the document minus the amount of goods shipped The quantity of items that have not yet been billed The total amount of the document minus the amount on the invoices generated for the document The total amount paid on this sales order The amount authorized during payment processing The outstanding amount of the order 1. Open the Sales Orders form (screen ID SO301000): Distribution > Sales Orders > Work Area > Enter > Sales Orders 2. Create an order of the SO type with the following values. When you come to a field not specified in the table below, either populate it as you see fit or leave it empty. Screen Section Field Value Summary Order Type SO Summary Hold {unchecked} Summary Date {today s date} Summary Requested On {today s date} Summary Customer Order KRK98765 Summary Customer Ref. {blank} Page 57 of 86

Screen Section Field Value Summary Customer KRKCONSULT Summary Location MAIN Summary Currency USD Summary Project X - Non- Project Code Summary Description {blank} Click the + button on the Document Details tab toolbar. Document Details tab Branch MAIN Document Details tab Inventory ID L000000101 Document Details tab Subitem 0 Document Details tab Warehouse WHOLESALE Document Details tab UOM PC Document Details tab Quantity 8.00 Document Details tab Unit Price 1,498.00 Click the + button on the Document Details tab toolbar. Document Details tab Branch MAIN Document Details tab Inventory ID P000MLG019 Document Details tab Subitem 0 Document Details tab Warehouse WHOLESALE Document Details tab UOM PC Document Details tab Quantity 10.00 Document Details tab Unit Price 225.00 Click the + button on the Document Details tab toolbar. Document Details tab Branch MAIN Document Details tab Inventory ID S000000310 Document Details tab Subitem 0 Document Details tab Warehouse WHOLESALE Document Details tab UOM PC Document Details tab Quantity 4.00 Document Details tab Unit Price 5,989.67 Click the + button on the Document Details tab toolbar. Document Details tab Branch MAIN Document Details tab Inventory ID D000000033 Document Details tab Subitem 0 Document Details tab Warehouse WHOLESALE Document Details tab UOM PC Document Details tab Quantity 10.00 Document Details tab Unit Price 578.23 Page 58 of 86

Standard Sales Order: Stock Item Refer to Appendix C for a visual flow chart. Scenario KRK Consulting Service recently went through a systems review and needs to purchase computer equipment. They would like to receive the equipment as quickly as possible, and your company s default pricing is acceptable. 1. Open the Sales Orders form (screen ID SO301000), and click the + button on the toolbar to create a new sales order. 2. Verify that the Order Type field displays the default SO type. 3. Enter KRK Consulting s customer ID, KRKCONSULT, in the Customer field. 4. Verify the location from which the items will be shipped to the customer in the Location field. (Refer to Appendix B to understand how this value auto- populates.) 5. Populate the Requested On field with today s date. 6. As an optional step, populate the Customer Order, Customer Ref., and Description fields, and attach a purchase order. 7. Click the + button on the toolbar in the Document Details tab, and select an inventory ID. The default warehouse determines the On Hand, Available, and Available for Shipping quantities displayed in the lower left- hand corner of your screen. 8. Save the order, which will turn the inventory ID into a hyperlink. 9. Click the inventory ID link to open the item in the Stock Items form (screen ID IN202500), and navigate to the Warehouse Details tab to view the quantity on hand at the warehouses. 10. Verify/enter the subitem. 11. Verify/enter the correct warehouse. (Refer to Appendix B to understand how this value auto- populates.) 12. Verify/enter the correct UOM. (Refer to Appendix B to understand how this value auto- populates.) 13. Enter the quantity. 14. If the Unit Price field does not auto- populate, enter the correct sales unit price. (Refer to Appendix B to understand how this value auto- populates.) Page 59 of 86

The Ext. Price field will not auto- calculate and auto- populate until the sales order is saved or the cursor is moved to the next line. 15. The Requested On field will auto- populate with today s date. Change the date if the customer has requested a specific delivery date. 16. The Ship On field will auto- populate with today s date. 17. If you need to add additional items to the current sales order, repeat steps 7 through 16. 18. Click the Actions button, and select Create Shipment in the drop- down menu. 19. Verify the Shipment Date and Warehouse ID fields in the Specify Shipment Parameters window, then click OK. 20. The Shipments form (screen ID SO302000) will open with the shipment you just created. a. As an optional step, print the pick list and shipment confirmation (found in the Reports drop- down menu). b. If the quantity shipped is different than the order quantity, edit the Shipped Qty. field in the Document Details tab. c. Click the Actions button, and select Confirm Shipment in the drop- down menu. d. Click the Actions button, and select Prepare Invoice in the drop- down menu. 21. The Invoices from (screen ID SO303000) will open with the invoice you just created. a. Click the Actions button, and select Email Invoice in the drop- down menu. b. Click the Actions button, and select Release in the drop- down menu. c. Click the Actions button, and select Post Invoice to IN in the drop- down menu. (You can skip this step if the Automatically Release IN Documents check box is selected in the General Settings tab of the Sales Orders Preferences screen.) 22. When payment is received, apply it to the invoice using the Payments and Applications form (screen ID AR302000): Finance > Accounts Receivable > Work Area > Enter > Payments and Applications It is assumed that you are familiar with the Financial Suite and know how to apply payments to invoices. For more detailed instructions, refer to the Standard Sales Order: Apply Payment (Post) and Standard Sales Order: Apply Payment (Pre) sections later in this course document. Page 60 of 86

Review Inventory Reports Distribution > Inventory > Work Area > Explore > Inventory Summary: Explore detailed information about inventory items available at warehouses. Inventory Transaction Summary: Check the inventory balance for a selected financial period, and view summary information about inventory transactions posted within the period. Inventory Transaction History: View detailed information about inventory transactions posted within a selected financial period. Inventory Transaction Details: View summary information about inventory transactions posted within a selected financial period. Inventory Transaction by Account: View detailed information about a selected account within a selected financial period, including the account balance and all related transactions. Inventory Lot/Serial History: View detailed information about inventory stocked at the warehouses, and locate a particular unit of the inventory item by its lot or serial number. Review Customer Reports Finance > Accounts Receivable > Work Area > Explore > Customer Summary: Track outstanding customer balances by customer class, the account- subaccount pair used for the customers of the class, and financial period. Customer Details: Track outstanding balances for each customer by selecting the branch, customer, financial period, currency, and AR account subaccount pair used for the customer. Standard Sales Order: Ship Complete, Ship Complete Ship Complete can be set at a document level or by each line item. The line item setting overrides the document setting. If an order is set to Ship Complete and there s not enough quantity to process it, the sales order status changes to Back Order when someone attempts to create a shipment from the Process Orders screen. To reopen the order, do the following: 1. Open the Process Orders form (screen ID SO501000): Distribution > Sales Orders > Processes > Daily > Process Orders 2. Set the Action field to Open Order, then select the order you d like to reopen. 3. Click the Process button. Page 61 of 86

The above process can be scheduled to run automatically. Standard Sales Order: Ship Complete, Back Order Allowed Scenario KRK Consulting Service has placed an order for desktops, but your company does not have enough desktops to fill the order. KRK Consulting will take shipment of as many desktops as you can supply today, and will wait for the remaining quantity. You ll need to create a sales order to ship as many as are available now and put the remaining desktops on back order. 1. Open the Sales Orders form (screen ID SO301000): Distribution > Sales Orders > Work Area > Enter > Sales Orders 2. Click the + button on the toolbar to create a new sales order with the following values: Screen Section Field Value Summary Order Type SO Summary Hold {unchecked} Summary Date {today s date} Summary Requested On {today s date} Summary Customer Order KRK5654 Summary Customer Ref. {blank} Summary Customer KRKCONSULT Summary Location MAIN Summary Currency USD Summary Project X - Non- Project Code Summary Description {blank} Document Details tab Branch MAIN Document Details tab Inventory ID D0027LNR01 Document Details tab Subitem 0 Document Details tab Warehouse RETAIL Document Details tab UOM PC Document Details tab Quantity 15.00 Document Details tab Unit Price 689.99 Document Details tab Ship Complete Back Order Allowed 3. Open the Process Orders form (screen ID SO501000): Distribution > Sales Orders > Processes > Daily > Process Orders 4. Set the Action field to Create Shipment. Page 62 of 86

5. Select the order to process, then click the Process button. 6. Open the Shipments form (screen ID SO302000): Distribution > Sales Orders > Work Area > Enter > Shipments 7. Process the shipment as you normally would. The order status changes to Shipping until the confirm shipment process occurs. Once the shipment confirmation process is completed, the status changes to Back Order. To reopen the order, follow the process explained in the Standard Sales Order: Ship Complete, Ship Complete section. 8. Once payment is received, apply it to the invoice. It is assumed that you are familiar with the Financial Suite and know how to apply payments to invoices. For more detailed instructions, refer to the Standard Sales Order: Apply Payment (Post) and Standard Sales Order: Apply Payment (Pre) sections later in this course document. Standard Sales Order: Ship Complete, Cancel Remainder Scenario KRK Consulting Service has placed an order for desktops, but this time they ve asked that you cancel whatever quantity of the order your company is unable to fill. You ll need to enter a sales order for the total quantity with the Ship Complete field set to Cancel Remainder. 1. Open the Sales Orders form (screen ID SO301000): Distribution > Sales Orders > Work Area > Enter > Sales Orders 2. Click the + button on the toolbar to create a new sales order with the following values: Screen Section Field Value Summary Order Type SO Summary Hold {unchecked} Summary Date {today s date} Summary Requested On {today s date} Summary Customer Order KRK4478 Summary Customer Ref. {blank} Summary Customer KRKCONSULT Summary Location MAIN Summary Currency USD Summary Project X - Non- Project Code Summary Description {blank} Document Details tab Branch MAIN Document Details tab Inventory ID D0027LNR02 Page 63 of 86

Screen Section Field Value Document Details tab Subitem 0 Document Details tab Warehouse RETAIL Document Details tab UOM PC Document Details tab Quantity 8.00 Document Details tab Unit Price 734.59 Document Details tab Ship Complete Cancel Remainder 3. Open the Process Orders form (screen ID SO501000): Distribution > Sales Orders > Processes > Daily > Process Orders 4. Set the Action field to Create Shipment. 5. Select the order to process, then click the Process button. 6. Open the Shipments form (screen ID SO302000): Distribution > Sales Orders > Work Area > Enter > Shipments 7. Process the shipment as you normally would. The order status changes to Shipping until the confirm shipment process occurs. Once the shipment confirmation process is completed, the status changes to Completed. This leaves the original order quantity unchanged, while the Qty. On Shipments field now reflects the quantity actually shipped, and the Open Qty. field displays 0.00. 8. Once payment is received, apply it to the invoice. It is assumed that you are familiar with the Financial Suite and know how to apply payments to invoices. For more detailed instructions, refer to the Standard Sales Order: Apply Payment (Post) and Standard Sales Order: Apply Payment (Pre) sections later in this course. Standard Sales Order: Ship Complete, Items With Different Ship Dates Scenario KRK Consulting has placed an order for desktops, and they ve requested that certain quantities be shipped no sooner than the dates specified in their order. Page 64 of 86

1. Open the Sales Orders form (screen ID SO301000): Distribution > Sales Orders > Work Area > Enter > Sales Orders 2. Click the + button on the toolbar to create a new sales order with the following values: Screen Section Field Value Summary Order Type SO Summary Hold {unchecked} Summary Date {today s date} Summary Requested On {today s date} Summary Customer Order KRK4478 Summary Customer Ref. {blank} Summary Customer KRKCONSULT Summary Location MAIN Summary Currency USD Summary Project X - Non- Project Code Summary Description {blank} Document Details tab Branch MAIN Document Details tab Inventory ID D0027LNU01 Document Details tab Subitem 0 Document Details tab Warehouse RETAIL Document Details tab UOM PC Document Details tab Quantity 5.00 Document Details tab Unit Price 834.59 Document Details tab Ship Complete Ship Complete Document Details tab Requested On {today s date} Click the + button on the Document Details tab toolbar. Document Details tab Branch MAIN Document Details tab Inventory ID D0027LNU01 Document Details tab Subitem 0 Document Details tab Warehouse RETAIL Document Details tab UOM PC Document Details tab Quantity 4.00 Document Details tab Unit Price 834.59 Document Details tab Ship Complete Ship Complete Document Details tab Requested On {today s date + 1 month} Click the + button on the Document Details tab toolbar. Document Details tab Branch MAIN Document Details tab Inventory ID D0027LNU01 Document Details tab Subitem 0 Document Details tab Warehouse RETAIL Document Details tab UOM PC Document Details tab Quantity 3.00 Document Details tab Unit Price 834.59 Document Details tab Ship Complete Ship Complete Document Details tab Requested On {today s date + 2 months} Click the + button on the Document Details tab toolbar. Page 65 of 86

Screen Section Field Value Document Details tab Branch MAIN Document Details tab Inventory ID D0027LNU02 Document Details tab Subitem 0 Document Details tab Warehouse RETAIL Document Details tab UOM PC Document Details tab Quantity 14.00 Document Details tab Unit Price 834.59 Document Details tab Ship Complete Back Order Allowed Document Details tab Requested On {today s date} Click the + button on the Document Details tab toolbar. Document Details tab Branch MAIN Document Details tab Inventory ID D0027LNU02 Document Details tab Subitem 0 Document Details tab Warehouse RETAIL Document Details tab UOM PC Document Details tab Quantity 6.00 Document Details tab Unit Price 834.59 Document Details tab Ship Complete Back Order Allowed Document Details tab Requested On {today s date + 1 month} 3. Open the Process Orders form (screen ID SO501000): Distribution > Sales Orders > Processes > Daily > Process Orders 4. Set the Action field to Create Shipment. 5. Select the order to process, and click the Process button. 6. Open the Shipments form (screen ID SO302000): Distribution > Sales Orders > Work Area > Enter > Shipments The order status will change to Shipping, and then once the shipment confirmation process has completed, the status will change to Back Order. a) As an optional step, print the pick list, the labels, and the shipment confirmation. b) If the quantity shipped is different than the order quantity, edit the Shipped Qty. field in the Document Details tab of the Shipments form. c) Click the Shipments form Actions button, and select Confirm Shipment in the drop- down menu. When the line item is set to Cancel Remainder, the order status changes to Shipping until the confirm shipment process occurs. Once the shipment Page 66 of 86

confirmation process has completed, the status changes to Completed. This leaves the original order quantity unchanged, while the Qty. On Shipments field now reflects the quantity actually shipped, and the Open Qty. field displays 0.00. 7. Once payment is received, apply it to the invoice. It is assumed that you are familiar with the Financial Suite and know how to apply payments to invoices. For more detailed instructions, refer to the Standard Sales Order: Apply Payment (Post) and Standard Sales Order: Apply Payment (Pre) sections later in this course document. Standard Sales Order: Non- Stock Items Refer to Appendix C for a visual flow chart. You follow the same process flow as in Standard Sales Order: Stock Item to create a sales order for a non- stock item. Non- stock items are not kept in a warehouse, so they are immediately available for purchase when they re ordered. Standard Sales Order: Drop- Shipment Refer to Appendix C for a visual flow chart. Scenario KRK Consulting has placed an order for a laptop not yet in stock. You will need to enter the sales order and have the laptop ship directly from the vendor. 1. Click the + button on the toolbar to create a new sales order with the following values: Screen Section Field Value Summary Order Type SO Summary Hold {unchecked} Summary Date 07/17/2013 Summary Requested On 07/17/2013 Summary Customer Order KRK98744 Summary Customer Ref. {blank} Summary Customer KRKCONSULT Summary Location MAIN Summary Currency USD Summary Project X - Non- Project Code Page 67 of 86

Screen Section Field Value Summary Description Laptop for Fred Document Details tab Branch MAIN Document Details tab Inventory ID L00000010E Document Details tab Subitem 0 Document Details tab Warehouse WHOLESALE Document Details tab UOM PC Document Details tab Quantity 1.00 Document Details tab Unit Price 2,134.25 Document Details tab Mark for PO {checked} Document Details tab PO Source Drop- Shipment 2. Save your changes. 3. Click the Actions button, and select Create Purchase Order in the drop- down menu. This will open the Create Purchase Orders form (screen ID PO505000). a. Select the correct line item in the Grid section. b. Select COMPENVIR in the Vendor field. (This field should auto- populate from the Vendor Details tab on the respective Stock Items screen or Non- Stock Items screen, if there is an entry.) c. Verify that the Vendor Location field is correct and populated. d. Click the Process button. If you see a yellow exclamation point displayed at the beginning of a row, mouse over the symbol to read about the issue. Click the Cancel (Esc) button to refresh the screen; make the required adjustments; then click the Process button. 4. The Purchase Orders form (screen ID PO301000) will open with your newly created purchase order. a. Verify that the purchase order is correct and no changes are required, especially in the Order Qty. and Unit Cost fields. b. Uncheck the Hold check box. c. If the Control Total field is required, enter a value. d. Save your changes. e. Open the Other Information tab on the Purchase Orders screen, and check the Don t Print and Don t Email boxes. (It is also possible to change these settings using the Page 68 of 86

Vendors screen: Finance > Accounts Payable > Work Area > Manage > Vendors: Purchase Settings tab) f. Click the Actions button, and select Enter PO Receipt in the drop- down menu. 5. The Purchase Receipts form (screen ID PO302000) will open automatically. a. Uncheck the Hold check box. b. Uncheck the Create Bill check box. c. Enter CV4532 in the Vendor Ref. field. d. Verify the values in the Ordered Qty. and Unit Cost fields. e. Populate the Control Qty. and Control Amt. fields. f. Generate a value for the Lot/Serial Nbr. field, or manually enter one. g. Save your changes. h. Click the Release button. A vendor can make a partial shipment, irrespective of the customer setting on the sales order. When the order is set to Ship Complete, Acumatica ERP will allow the processing of the invoice with the partial shipment. The sales order will stay open and display the remaining quantity to be shipped. 6. Open the Process Shipments form (screen ID SO503000): Distribution > Sales Orders > Processes > Daily > Process Shipments a. Set the Action field to Prepare Drop- Ship Invoice. b. Verify the value in the Invoice Date field. c. Select the appropriate value in the Shipment Nbr. field. d. Click the Process button. 7. Open the Process Invoices and Memos form (screen ID SO505000): Distribution > Sales Orders > Processes > Daily > Process Invoices and Memos It is also possible to use the Invoices screen, but with different steps. a. Set the Action field to Release. b. Select the invoice you want to process, then click the View Document button to view the invoice and email it to the customer. Page 69 of 86

c. Click the Process button. d. Navigate to the Warehouses form (screen ID IN204000): Distribution > Inventory > Configuration > Manage > Warehouses i. Create the location ID DROPSHIP. ii. Add this new ID to the Drop- Ship Location default field. e. Back on the Process Invoices and Memos screen, set the Action field to Post Invoice to IN. f. Select the invoice you want to process. g. Click the Process button. 8. Once payment is received, apply it to the invoice using the Payments and Applications form (screen ID AR302000): Finance > Accounts Receivable > Work Area > Enter > Payments and Applications It is assumed that you are familiar with the Financial Suite and know how to apply payments to invoices. For more detailed instructions, refer to the Standard Sales Order: Apply Payment (Post) and Standard Sales Order: Apply Payment (Pre) sections later in this course document. Standard Sales Order: Purchase to Order Refer to Appendix C for a visual flow chart. Scenario KRK Consulting Service has placed an order for a server. The server is an item you currently do not keep in stock; you will need to ship it from your facility. 1. Click the + button on the toolbar to create a new sales order with the following values: Screen Section Field Value Summary Order Type SO Summary Hold {unchecked} Summary Date {today s date} Summary Requested On {today s date} Summary Customer Order KRKSPO1235 Summary Customer Ref. {blank} Summary Customer KRKCONSULT Summary Location MAIN Summary Currency USD Summary Project X - Non- Project Code Summary Description Server for Cloud Software Page 70 of 86

Screen Section Field Value Document Details tab Branch MAIN Document Details tab Inventory ID S000000311 Document Details tab Subitem 0 Document Details tab Warehouse WHOLESALE Document Details tab UOM PC Document Details tab Quantity 1.00 Document Details tab Unit Price 7,425.34 Document Details tab Mark for PO {checked} Document Details tab PO Source Purchase to Order 2. Save your changes. 3. Click the Actions button, and select Create Purchase Order in the drop- down menu. This will open the Create Purchase Orders form (screen ID PO505000). a. Select the correct line Item in the Grid section. b. Select COMPENVIR in the Vendor field. (This field should auto- populate from the Vendor Details tab on the respective Stock Items screen or Non- Stock Items screen, if there is an entry.) c. Verify that the Vendor Location field is correct and populated. d. Click the Process button. If you see a yellow exclamation point displayed at the beginning of a row, mouse over the symbol to read about the issue. Click the Cancel (Esc) button to refresh the screen; make the required adjustments; then click the Process button. 4. The Purchase Orders form (screen ID PO301000) will open with your newly created purchase order. a. Verify that the purchase order is correct and no changes are required, especially in the Order Qty. and Unit Cost fields. b. Uncheck the Hold check box. c. If the Control Total field is required, enter a value. d. Save your changes. e. Click the Actions button, and select Enter PO Receipt in the drop- down menu. Page 71 of 86

The sales order is NOT seen on the purchase order, but the PO number is automatically assigned to the sales order. The quantity can be used only for this sales order; you would need to take additional steps to reassign the quantity to a different sales order. 5. The Purchase Receipts form (screen ID PO302000) will open automatically. a. Uncheck the Hold check box. b. Uncheck the Create Bill check box. c. Enter CV6723 in the Vendor Ref. field. d. Enter R01C01L02 in the Location field. e. Verify the values in the Ordered Qty. and Unit Cost fields. f. Populate the Control Qty. and Control Amt. fields. g. Save your changes. h. Click the Release button. A vendor can make a partial shipment, even if the customer setting is set to Ship Complete. Acumatica ERP will allow the processing of the invoice with the partial shipment. 6. Return to the Sales Orders form (screen ID SO301000). a. Click the Actions button, and select Create Shipment in the drop- down menu. b. Verify the Shipment Date and Warehouse ID fields in the Specify Shipment Parameters window, then click OK. 7. The Shipments form (screen ID SO302000) will open with the shipment you just created. a. As an optional step, print the pick list, the labels, and the shipment confirmation. b. If the quantity shipped is different than the order quantity, edit the Shipped Qty. field in the Document Details tab. c. Click the Actions button, and select Confirm Shipment in the drop- down menu. d. Click the Actions button, and select Prepare Invoice in the drop- down menu. 8. The Invoices form (screen ID SO303000) will open with the invoice you just created. a. Click the Actions button, and select Email Invoice in the drop- down menu. Page 72 of 86

b. Click the Actions button, and select Release in the drop- down menu. c. Click the Actions button, and select Post Invoice to IN in the drop- down menu. (You can skip this step if the Automatically Release IN Documents check box is selected in the General Settings tab of the Sales Orders Preferences screen.) 9. Once payment is received, apply it to the invoice using the Payments and Applications form (screen ID AR302000): Finance > Accounts Receivable > Work Area > Enter > Payments and Applications It is assumed that you are familiar with the Financial Suite and know how to apply payments to invoices. Standard Sales Order: Transfer to Order Refer to Appendix C for a visual flow chart. Scenario KRK Consulting Service has placed an order for 12 desktops, but your company does not have enough in stock at its primary warehouse. After analyzing the cost to ship from the location where the servers are also located, you have decided to transfer the necessary quantity from the RETAIL warehouse to the WHOLESALE warehouse. The transferred items must be designated to the sales order you created in the previous exercise, so that the items do not get used for a different sales order. There are three possible ways to address this type of transaction, based on desired outcome. Option 1: Transfer Inventory Using the Transfers Screen The IN module s Transfers form (screen ID IN304000) offers the fewest number of steps to move inventory to a different warehouse to sell. However, it does not associate the inventory with a sales order. (This process is covered in D100 Inventory Management.) Option 2: Create a Sales Order of the TR - Transfer Type This process is covered in D210 Advanced Order Entry and Processing. Option 3: Create a Sales Order of the SO - Sales Order Type Although this option requires the most steps, it allows the transfer to be tracked and allots the quantity specifically for the sales order. 1. Click the + button on the toolbar to create a new sales order with the following values: Screen Section Field Value Summary Order Type SO Page 73 of 86

Screen Section Field Value Summary Hold {unchecked} Summary Date {today s date} Summary Requested On {today s date} Summary Customer Order KRKSPO1235 Summary Customer Ref. {blank} Summary Customer KRKCONSULT Summary Location MAIN Summary Currency USD Summary Project X - Non- Project Code Summary Description Server for Cloud Software Document Details tab Branch MAIN Document Details tab Inventory ID D000000001 Document Details tab Subitem 0 Document Details tab Warehouse WHOLESALE Document Details tab UOM PC Document Details tab Quantity 12.00 Document Details tab Unit Price 899.89 Document Details tab Mark for PO {checked} Document Details tab PO Source Transfer to Order 2. Save your changes. 3. Click the Actions button, and select Create Purchase Order in the drop- down menu. This will open the Create Purchase Orders form (screen ID PO505000). a. Select the correct line item in the Grid section. b. Enter MAIN in the Vendor field. (The vendor ID list will display the branches set up in the system from which you are able to transfer goods.) c. Verify that the Vendor Location field is correct and populated. d. Click the Process button. 8. The Purchase Orders form (screen ID PO301000) will open with your newly created purchase order. a. Verify that purchase order is correct and no changes are required. b. Uncheck the Hold check box. c. Save your changes. The PO number is automatically assigned to the sales order. The quantity can be used only for this sales order; you would need to take additional steps to reassign the quantity to a different sales order. Page 74 of 86

9. Open the Create Transfer Orders form (screen ID SO509000): Distribution > Sales Orders > Processes > Daily > Create Transfer Orders a. Select the item you want to transfer. b. Enter RETAIL in the Source Warehouse field. c. Click the Process button. 10. Open the Sales Orders form (screen ID SO301000): Distribution > Sales Orders > Work Area > Enter > Sales Orders a. Select TR in the Order Type field. b. Click the Go to Last Record button on the Sales Orders screen toolbar. c. Click the Actions button, and select Create Shipment in the drop- down menu. d. Verify the Shipment Date and Warehouse ID fields in the Specify Shipment Parameters window, then click OK. 11. The Shipments form (screen ID SO302000) will open with the shipment you just created. a. As an optional step, print the pick list, the labels, and the shipment confirmation. b. If the quantity shipped is different than the order quantity, edit the Shipped Qty. field. c. Click the Actions button, and select Confirm Shipment in the drop- down menu. d. Click the Actions button, and select Update IN in the drop- down menu. 12. Open the Purchase Orders form (screen ID PO301000), and click the Actions button. Select Enter PO Receipt in the drop- down menu. 13. The Purchase Receipts form (screen ID PO301000) will open with Receipt selected in the Type field. a. Uncheck the Hold check box. b. Enter CVTR6788 in the Vendor Ref. field. c. Enter R01C01L01 in the Location field. d. Populate the Control Qty. and Control Amt. fields. e. Click the Release button. 14. Open the original sales order in the Sales Orders form (screen ID SO301000) Page 75 of 86

a. Select the correct value in the Order Nbr. field. b. Click the Actions button, and select Create Shipment in the drop- down menu. 15. The Shipments form (screen ID SO302000) will open with the shipment you just created. a. Click the Actions button, and select Confirm Shipment in the drop- down menu. b. Click the Actions button, and select Prepare Invoice in the drop- down menu. 16. The Invoices form (screen ID SO303000) will open with the invoice you just created. a. Click the Actions button, and select Email Invoice in the drop- down menu. b. Click the Actions button, and select Release in the drop- down menu. (You can skip this step if the Automatically Release IN Documents check box is selected in the General Settings tab of the Sales Orders Preferences screen.) 17. Once payment is received, apply it to the invoice using the Payments and Applications form (screen ID AR302000): Finance > Accounts Receivable > Work Area > Enter > Payments and Applications It is assumed that you are familiar with the Financial Suite and know how to apply payments to invoices. Standard Sales Order: Apply Payment (Post) You can use the Payments and Applications form (screen ID SO305000) to record payments intended for customer orders that were made using a customer credit card or other payment method. Payments created using this SO module form are visible in the Accounts Receivable module with initial amounts, but the unapplied balance and the payment application history are available only via the SO module form. Payments created in the AR module are visible on the SO module form, and any unapplied balance can be applied to a sales order. Once a payment with zero unapplied balance has been released, its status changes to Canceled. Orders that were applied to the payment remain Open until they are completely shipped. It is assumed that you are familiar with the Financial Suite and know how to apply payment to any sales order invoice. Option 1 (AR module): Open Payments and Applications form (screen ID AR302000): Finance > Accounts Receivable > Work Area > Enter > Payments and Applications Option 2 (SO module): Open the Payments and Applications form (screen ID SO305000): Distribution > Sales Orders > Work Area > Enter > Payments and Applications Page 76 of 86

Standard Sales Order: Apply Payment (Pre) Learning Objects Learn how to apply a cash or credit card prepayment while creating a sales order. Use the same values from the stock items sales order for the following exercise. 1. Open the Sales Orders form (screen ID SO301000): Distribution > Sales Orders > Work Area > Enter > Sales Orders 2. Open the Payments tab, and click the Create Payment button. This will open the Payments and Applications sub- screen. 3. Enter the payment, which is the full amount of the sales order. 4. Once you have entered and saved the payment, you will need to adjust the amount in the Applied To Order field (in the Payments tab) in order to save the payment without receiving an error message. 5. Refresh the Sales Orders screen to view the new Payments Total in the Totals tab. 6. Finish processing the sales order according to the steps required for the specific order type. Page 77 of 86

Appendix A: Reports Acumatica ERP provides reports for the Sales Orders Management (SO) module to meet your organization s reporting needs. It is possible to customize these reports. Because the SO module is tightly integrated with other modules including Inventory Management (IN), Accounts Receivable (AR), and Purchasing Management (PO) you can find and analyze the exact information you need. By using flexible selection options and data links, you can easily drill down from a report to any of the supporting details. In addition to offering a comprehensive collection of reports for each module, Acumatica ERP gives you a high degree of control over each report. When you run a report, you can use a variety of options and actions to meet your specific informational needs: You can specify sorting and filtering options; select data by report- specific settings such as financial period, ledger, and account; and configure additional processing settings for a report. Because SO module reports are generated by user request, they run only on accounts and subaccounts the user is authorized to access. All SO module reports can be generated in different formats, including PDF, and can be printed or sent by email. Some reports generated as PDFs require digital signatures; see Site Security Options for more details. The SO module includes the following reports (Distribution > Sales Orders > Reports): Forms: Quote (screen ID SO641000): Presents the selected sales quote in a ready- to- print form. You can print the document or send it by email. Sales Order (screen ID SO641010): Presents the selected sales order in a ready- to- print form. You can print the document or send it by email. Pick List (screen ID SO644000): Displays the pick list created for a selected shipment in a ready- to- print form. The document can be printed or sent by email. Shipment Confirmation (screen ID SO642000): Generates the shipment confirmation for a selected shipment in a ready- to- print form. The document can be printed or sent by email. Carrier Labels (screen ID SO645000): Generates ready- to- print carrier labels for a particular shipment. Invoice & Memo (screen ID SO643000): Displays invoices and memos in a ready- to- print form. Audit: Sales Order Summary (screen ID SO610500): Provides summary information on sales orders, arranged by order type, reference number, and date. Page 78 of 86

Sales Order Details By Customer (screen ID SO611000): Displays information on open sales orders, arranged by customer. The data can be filtered by warehouse, inventory item, and document date. Sales Order Details By Inventory Item (screen ID SO611500): Displays information on open sales orders, arranged by inventory item. Shipment Summary (screen ID SO620500): Gives you information on shipments of all statuses, arranged by customer. The information can be filtered by warehouse, inventory item, and document date. Shipment Details By Customer (screen ID SO621000): Displays information on shipments, arranged by customer. The information can be filtered by warehouse, inventory item, and document date. Shipment Details By Inventory Item (screen ID SO621500): Displays shipment information, arranged by inventory item. The information can be filtered by warehouse, inventory item, and document date. Order Register (screen ID SO612000): Displays the list of sales orders recorded in Acumatica ERP during the specified period. The information can be filtered by warehouse, customer, and order type. Shipment Register (screen ID SO612500): Displays the list of shipments made during the specified period. The information can be filtered by warehouse, customer, and carrier. Page 79 of 86

Appendix B-1: Sales Orders Screen Default Value Sources Order Type: Sales Orders Preferences form (screen ID SO101000) > General Settings tab: Default Sales Order Type Order Nbr.: Auto- generated when the sales order is saved. The system determines next number based on the Order Numbering Sequence value specified in the General Settings tab of the Order Types form (screen ID SO201000). Location: Customers form (screen ID AR303000) > Locations tab Currency: Customers form (screen ID AR303000) > General Info tab: Currency ID Credit Hold: Can t be changed manually. If the customer has a status of On Hold or has exceeded their credit limit, or will display to provide a visual warning. The sales order will go on credit hold if: The Hold Invoices on Failed Credit Check box is enabled on the Sales Orders Preferences screen; and/or The customer has a credit limit set up for their customer card. The sales order will give a warning only if: The Hold Invoices on Failed Credit Check box is disabled on the Sales Orders Preferences screen; and/or The customer has a credit limit set up for their customer card. Subitem: Stock Items form (screen ID IN202500) > General Settings tab: Default Subitem Unit of Measure (UOM): Stock Items form (screen ID IN202500) > General Settings tab: Sales Unit Average Cost: Stock Items form (screen ID IN202500) > Price/Cost Info tab: Average Cost. The average cost is based on all warehouses for the item. The system does NOT look at the warehouse and location specified in the sales order line item and display the average cost relative to that warehouse. Ext Price: Calculated once the sales order has been saved or the cursor is moved to a different line in the grid Requested On: Entered manually if the customer requests a specific delivery date Ship On: Auto- populates with today s date Ship Complete: Customers form (screen ID AR303000) > Delivery Settings tab: Ship Complete Page 80 of 86

Salesperson ID: Customers form (screen ID AR303000) > Salespersons tab: Default salesperson Tax Category: Stock Items form (screen ID IN202500) > General Settings tab: Tax Category Alternate ID: Stock Items form (screen ID IN202500) > Cross- Reference tab: Alternate ID Payment Method: Customers form (screen ID AR303000) > Billing Settings tab: Default Payment Method Shipping Address: Customers form (screen ID AR303000) > Delivery Settings tab: Shipping Address Ship Complete: Customers form (screen ID AR303000) > Delivery Settings tab: Ship Complete Preferred Warehouse ID: Customers form (screen ID AR303000) > Delivery Settings tab: Warehouse Ship Via: Customers form (screen ID AR303000) > Delivery Settings tab: Ship Via FOB Point: Customers form (screen ID AR303000) > Delivery Settings tab: FOB Point Priority: Customers form (screen ID AR303000) > Delivery Settings tab: Order Priority Shipping Terms: Customers form (screen ID AR303000) > Delivery Settings tab: Shipping Terms Shipping Zone: Customers form (screen ID AR303000) > Delivery Settings tab: Shipping Zone ID Residential Delivery: Customers form (screen ID AR303000) > Delivery Settings tab: Residential Delivery Manual Packing: Stock Items form (screen ID IN202500) > Packaging tab: Packaging Option. The system will have items boxed according to this setting. To manually package items, select the Manual Packing check box. Saturday Delivery: Customers form (screen ID AR303000) > Delivery Settings tab: Saturday Delivery Use Customer s Account: Carriers form (screen ID CS207700) > Customer Accounts Tab. If the customer is set up with an account, this check box will be selected by default. Appendix B-2: Account and Subaccount Sources Each order type determines where the system goes to pull the following information. Sales: Order Types form (screen ID SO201000) > General Settings tab: Posting Settings Account: Inventory Item (screen ID IN202500 or IN202000), Warehouse (screen ID IN204000), Posting Class (screen ID IN206000), Customer Location (screen ID CR303010), Reason Code (screen ID CS211000) Subaccount: Inventory Item (I), Warehouse (W), Posting Class (P), Customer Location (L), Reason Code (R), Employee (E), Salesperson (S) Page 81 of 86

Miscellaneous: Order Types form (screen ID SO201000) > General Settings tab: Posting Settings Account: Customer Location (screen ID CR303010), Non- Stock Item (screen ID IN202000) Subaccount (wildcards): Customer Location (L), Non- Stock Item (I), Employee (E) Freight: Order Types form (screen ID SO201000) > General Settings tab: Posting Settings Account: Order Type (screen ID SO201000), Customer Location (screen ID CR303010), Ship Via (screen ID CS207500) Subaccount (wildcards): Order Type (T), Customer Location (L), Carrier (V) Discount: Order Types form (screen ID SO201000) > General Settings tab: Posting Settings Account: Order Type (screen ID SO201000), Customer Location (screen ID CR303010) Subaccount (wildcards): Order Type (T), Customer Location (L) Inventory Account/Subaccount: Posting Classes form (screen ID IN206000) > Posting Settings tab 1. Inventory Item: Stock Items form (screen ID IN202500) or Non- Stock Items form (screen ID IN202000) 2. Warehouse: Warehouses form (screen ID IN204000) > GL Accounts tab 3. Posting Class: Posting Classes form screen ID (IN206000) > GL Accounts tab AR Clearing Account/Subaccount: Inventory Preferences form (screen ID IN101000) > General Settings tab: Account Settings In- Transit Account/Subaccount: Inventory Preferences form (screen ID IN101000) > General Settings tab: Account Settings Work- In- Progress Account/Subaccount: Inventory Preferences form (screen ID IN101000) > General Settings tab: Account Settings PO Accrual Account/Subaccount: Posting Classes form (screen ID IN206000) > Posting Settings tab 1. Inventory Item: Stock Items form (screen ID IN202500) or Non- Stock Items form (screen ID IN202000) 2. Warehouse: Warehouses form (screen ID IN204000) > GL Accounts tab 3. Posting Class: Posting Classes form (screen ID IN206000) > GL Accounts tab 4. Vendor: Vendors form (screen ID AP303000) > GL Accounts tab COGS/Expense Account/Subaccount: Posting Classes form (screen ID IN206000) > Posting Settings tab 1. Inventory Item: Stock Items form (screen ID IN202500) or Non- Stock Items form (screen ID IN202000) 2. Warehouse: Warehouses form (screen ID IN204000) > GL Accounts tab 3. Posting Class: Posting Classes form (screen ID IN206000) > GL Accounts tab AR Account/Subaccount: Page 82 of 86

1. Customer Location form (screen ID CR303010) > GL Accounts tab 2. Customers form (screen ID AR303030) > GL Accounts tab Cash Account/Subaccount: 1. Payment Methods form (screen ID CA204000) > Allowed Cash Accounts tab 2. Customers form (screen ID AR303000) > Billing Settings tab: Cash Account Sales Tax Account/Subaccount: Taxes form (screen ID TX205000) > GL Accounts tab: Tax Payable Account/Sub., Tax Claimable Account/Sub., Tax Expense Account/Sub., Pending Tax Payable Account/Sub., Pending Tax Claimable Account/Sub. Inter- Company Account/Subaccount: Inter- branch Account Mapping form (screen ID GL101010) > Transaction in Originating Branch / Transaction in Destination Branch Multi- Currency Account: Currencies form (screen ID CM202000) and Currency Management Preferences form (screen ID CM101000): Realized Gain/Loss, Unrealized Gain/Loss, Rounding Gain/Loss, Revaluation Gain/Loss, Translation Gain/Loss, Unrealized Gain/Loss Provisioning Multi- Currency Subaccount: a. Currencies form (screen ID CM202000) and Currency Management Preferences form (screen ID CM101000): Realized Gain/Loss, Unrealized Gain/Loss, Rounding Gain/Loss, Revaluation Gain/Loss, Translation Gain/Loss, Unrealized Gain/Loss Provisioning 2. Branches form (screen ID CS102000): Currency Gain/Loss Sub. Appendix B-3: Accounting Entries Sales Order DEBIT: Accounts Receivable Account CREDIT: Sales Account and Tax Account/Sub. DEBIT: Inventory Expense/COGS account CREDIT: Inventory Account (for stock items only) DEBIT: Accounts Payable Account/Sub. CREDIT: PO Accrual or Expense Account/Sub. (for drop- shipment and order to purchase sales orders) DEBIT: Inventory Account/Sub. CREDIT: Transit Account/Sub. (for transfer sales orders and reverse entry at receipt released) Sales Order Process Determines sales account and subaccount Determines cash account and subaccount (only makes transaction if payment is received at time of sales order entry) Shipment Process: No account or subaccount transaction created Page 83 of 86

Invoice Process: Creates the General Ledger entries Determines cash account and subaccount Determines Accounts Receivable account and subaccount Determines tax account and subaccount Determines discount account and subaccount Determines freight account and subaccount Inventory Update Process: Creates the General Ledger entries Determines COGS account and subaccount Determines inventory account and subaccount Transfer Process Determines inventory account and subaccount Determines transit account and subaccount Purchase Order Process Determines accrual or expense account/subaccount PO Receipt Process: Creates the General Ledger entries AP Bills And Adjustments handles the Accounts Payable and accrual/expense accounts and subaccounts Cash Deposited Process Determines cash account and subaccount Determines Accounts Receivable account and subaccount Cash Applied Process: No account or subaccount transaction created Page 84 of 86

Appendix C: Sales Order Process Flow Charts Standard Sales Order Create Sales Order Create Shipment Print Packing Slip Confirm Shipment Prepare Invoice Email / Print Invoice Release Invoice Drop- Shipment Create Sales Order Create Purchase Order Create PO Receipt Prepare Drop-Ship Invoice Email / Print Invoice Release Invoice Purchase to Order Create Sales Order Create Purchase Order Create PO Receipt Create Shipment Print Packing Slip Confirm Shipment Prepare Invoice Email / Print Invoice Release Invoice Page 85 of 86

Transfer to Order IN Transfer: Create Inventory Transfer Order One-Step or Two Step Create Sales Order Create Shipment Print Packing Slip Confirm Shipment Receive two-step Transfer Prepare Invoice Email / Print Invoice Release Invoice Sales Transfer and Standard Sales Order: Create Transfer Sales Order Create Shipment Confirm Shipment Update Inventory Inventory Receipt Create Sales Order Create Shipment Print Packing Slip Confirm Shipment Prepare Invoice Email / Print Invoice Release Invoice Standard Sales Order With Items Flagged as Transfer to Order: Create Sales Order Create Purchase Order Create Transfer Order Create Shipment Print Packing Slip Confirm Shipment Create Purchase Order Receipt Release Purchase Order Receipt Open Sales Order and Create Shipment Print Packing Slip Confirm Shipment Prepare Invoice Email / Print Invoice Release Invoice Page 86 of 86